Report of: Surveillance Assessment

At:

Kingspan Insulation Limited. Torvale Industrial Estate, Pembridge, Leominster, Herefordshire, HR6 9LA

Actual date of assessment: 22/07/2015

Person seen: Mr. Steve Mesham

Job Number(s): N/A

Certificate(s) 94/2992, 94/3061,95/3126, 06/4372, 07/4450, 08/4522, 08/4582, 08/4590, 08/4615, 09/4646, 09/4675, 10/4798, 11/4870, 11/4870, 12/4921,14/5133 & 14/5134.

Order and contents:

1. Assessor’s confidential comments 2. Audit plan (letter) 3. Variation Report 4. Attachments:

A - Quality Plan - (Kingspan AQP)

Number of pages: 5

Section/PM responsible: Construction Products- Gayetree Ramkorun

Assessor: Adrian Edwards

Report page printed: Thursday, 19 November 2020 Assessor’s signature:

PLEASE COMPLETE ALL APPLICABLE CRITERIA IN THE R/H COLUMN OF THIS TABLE

Quality plan reference(s): Kingspan AQP and dated 05 September 2014.

Revisions required to Quality Plan(s)? Yes

94/2992, 94/3061,95/3126, 06/4372, 07/4450, 08/4522, 08/4582, If Yes - which certificate(s): 08/4590, 08/4615, 09/4675, 10/4798, 11/4870, 124921, 14/5133 &

14/5134.

Revisions done by Assessor? No

Enter file name of amended PQP/AQP(s): N/A

Updated QP(s) required by: January 2016.

Yes

Variations raised? NC=4 OBS = 0

Admin to chase corrective action responses? Yes

Variation Category - A

PM informed - No

If Yes - When?

Client Contact Name:

Email Address:

Client Purchase Order No. (where applicable):

05/08/15 (10 working days from date of Variation issue)

Mr. Steve Mesham

steve.mesham@kin.qspan.com

N/A

Audit plan and assessment report (07-06-38) May 2015 Page I

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Assessor’s Comments: (Please note that this may contain confidential information - FOR INTERNAL USE ONLY)

The visit was carried as part of the surveillance for certificates; 94/2992, 94/3061, 95/3126, 06/4372, 07/4450, 08/4522, 08/4582, 08/4590, 08/4615, 09/4675, 10/4798, 11/4870, 124921, 14/5133 & 14/5134.

The general processes and procedures operated by the company were seen to be not fully in line with the requirements of the Quality Plans.

During the assessment 4 minor Non-Conformances and 0 Observations were raised, details of which are found on the Attached Quality Plan (where relevant) and the Variation Report.

Note for Project Manaqer;

PREVIOUS VISIT NC’s could not be closed today;

NC.I. QUALITY PLAN ISO SCOPE;

The ISO scope seen in the latest ISO 9001:2008 Certificate differs from the scope seen in the latest Quality Plan. - STILL OPEN

NC.2. PURCHASING DATA TABLE;

An alternative grade of raw materials are currently in use but not declared in the latest Quality Plan. Reference seen; Hot Melt Glue SIKA MELT 9677. - STILL OPEN

The Client formally responded to these NC’s dated 16/02/2015. No action has been taken by the BBA Sections to approve the suggested amendments to their PQP.

Audit plan and asse~’sment report (0~06 38) May 2015 Page

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Our Ref" Audit Plan(file number)

Job no. N/A

Cert Nos. 94/2992, 94/3061, 95/3126, 06/4372, 07/4450, 08/4522,

08/4582, 08/4590, 08/4615, 09/4646, 09/4675, 10/4798,

11/4870, 12/4921, 14/5133 & 14/5134.

Mr. Steve Mesham Kingspan Insulation Limited. Torvale Industrial Estate, Pembridge, Leominster, Herefordshire, HR6 9LA

APPROVAL INSPECTION TESTING CERTIFICATION

TECHNICAL APPROVALS FOR CONSTRUCTION

Bucknalls Lane Garston, Watford

WD25 9BA Telephone: Facsimile:

E-mail: aedwards@bba, stax. co.uk

Dear Steve,

Surveillance inspection of Production

Certificate numbers: As Above.

Products: Various Kingspan Insulation Boards both PIR and Phenolic.

Production location: As above.

Management representative: Mr. Doug Lloyd

Date: Wednesday 22na July 2015, Intended arrival time: 10:00am

As agreed I can now confirm that I will be visiting your manufacturing site as detailed above. The inspection will commence with an opening meeting to discuss the format of the audit, which will only cover the product(s) or production that are subject to a BBA contract or Certificate; the audit objective being to confirm that the product being produced and placed on the market, is consistent with the product assessed and approved by the BBA and that the production process is under due control. The inspection will visit the manufacturing plant / associated quality assurance facilities and audit quality records against the controls declared in the following documents:

¯ The Agreed Quality Plan: Kingspan AQP and dated 05 September 2014.

Please check the references on the above detailed documents. If in doubt, full current issue copies can be supplied by fax or E-mail. You will need to:

inform relevant employees about the objectives and scope of the audit - appoint responsible member(s) of staff to accompany me - provide resources needed in order to ensure an effective and efficient audit process - arrange access to the facilities and Quali& records’

Can you provide details of any PPE that will be required?

The inspection will be concluded by a ’closing meeting’, which will give the opportunity to discuss issues raised during the inspection and to understand / agree any consequential actions. I expect the inspection to be complete within the working day.

I look forward to meeting you.

Yours sincerely

Inspector Adrian Edwards - Management System Assessor British Board of Agrdment

BBA Audit Cancellation Policy: If the agreed visit date above cannot be met, for UK appointments the BBA requires 10 working days’ notice to allow the audit to be re-arranged. Failure to give such notice will result in a cancellation charge being made. For overseas appointments

the required notice is 30 days, and where advanced booking of non-refundable air travel and related costs has been necessary

(after the visit has been agreed) visit cancellation by the client within the 30 day period will result in re-booking costs in

addition to the cancellation charge(s) being passed on to the Client for payment.

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Assessor’s notes

An opening meeting was held to discuss the format of the assessment. Present during this meeting were:

¯ Mr. Steve Mesham - Senior Lab Technician for Kingspan Insulation Limited. ¯ Mr. Adrian Edwards - BBA Management Systems Assessor.

Not all previous Non-conformities raised during the last Assessment could be closed out during this opening meeting. See Inspectors notes.

Phenolic Production (Line 1) was producing products during this Assessment.

The certified product was in manufacture during this Surveillance visit;

Ref. K3 Kooltherm (08/4522). Works Order No. 810000166578. Board Size - 25mm thickness - 1200 x 2400mm. Top and Bottom Facer Rolls - Atlas Lightweight CGF. Lot Quantity - 2488.32m2.

Reproduction certificates

Please list all reproduction certificates and approximate volumes of material sold during the period covered by this audit: 11/4870 & 09/4646.

Reproduction Certificates checked were: No Stock checked or orders seen.

FOR CONFIRMATION FOR THE MANUFACTURERS COMPLIANCE TO THE QUALITY PLAN, PLEASE SEE THE ATTACHED QUALITY PLAN(S) AND VARIATION REPORT(S).

A closing meeting was held to discuss the assessment result / findings, observations and non-conformities raised.

Present during this meeting were:

¯ Mr. Steve Mesham - Senior Lab Technician for Kingspan Insulation Limited. ¯ Mr. Adrian Edwards - BBA Management Systems Assessor.

It was agreed that the BBA would need to be advised of the corrective actions as some were indicated.

Assessor (Name):

Signed:

Date:

Adrian Edwards

27th July 2015.

Audit plan and asse~’sment report (0~06 38) May 2015 Page

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British Board of Agrdment

Kingspan Insulation Ltd. Torvale Industrial Estate, Pembridge, Leominster, Herefordshire. HR6 9LA

Variation Report

In 6E RTIFICATION

Date of visit: 22/07/2015

Agr~ment Certificate number(s): 94/2992, 94/3061,95/3126, 06/4372, 07/4450, 08/4522, 08/4582, 08/4590, 08/4615, 09/4675, 10/4798, 12/4921,14/5133 & 14/5134.

Job Numbers: N/A

Observations should be identified by "Obs", Non Conformities to be identified by ’NC’

PREVIOUS VISIT;

NC.1. QUALITY PLAN ISO SCOPE;

The ISO scope seen in the latest ISO 9001:2008 Certificate differs from the scope seen in the latest Quality Plan. - STILL OPEN

NC.2. PURCHASING DATA TABLE;

An alternative grade of raw materials are currently in use but not declared in the latest Quality Plan. Reference seen; Hot Melt Glue SlKA MELT 9677.

PREVIOUS VISIT;

NC.1. QUALITY PLAN ISO SCOPE;

Client to submit corrective actions within the Next 10 days.

NC.2. PURCHASING DATA TABLE;

Client to submit corrective actions within the Next 10 days.

- STILL OPEN

THIS VISIT;

NC.3. PURCHASING DATA TABLE;

THIS VISIT;

NC.3. PURCHASING DATA TABLE;

An alternative grade of facing tissue was seen and currently in use for K3 Kooltherm production, but not declared in the latest Quality Plan. Reference seen; Lightweight CGF supplied by Atlas.

NC.4. USE OF THE BBA LOGO;

Various stocks of Kooltherm products seen in the warehouse are labelled incorrectly with the wrong certificate number contained within the BBA Logo. Reference seen; Kooltherm K7, K8 & K15 variants.

Signed by BBA Inspector:

Name: Mr. Adrian Edwards

Date: 22/07/2015

Client to submit corrective actions within the Next 10 days.

NC.4. USE OF THE BBA LOGO;

Client to submit corrective actions within the Next 10 days.

Corrective actions should be advised to the BBA Customer Services; customerservice@bba.star.co.uk

Within 10 days from the date of issue.

Signed by Management Representative:

Name: Mr. Steve Mesham

Date: 22/07/2015

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