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BBA AUDIT & INSPECTION eft CF IITIFICATION Report of: Surveillance Assessment Location: Assessment date: Person(s) seen: Certificate No(s): Job No(s): Section: Kingspan Insulation Ltd. Torvale Industrial Estate, Pembridge, Leominster, Herefordshire. HR6 9LA 21.03.2017 Mr Steve Measham 16/5347, 08/4590, 14/5133, 14/5134, 95/3126, 1615349, 1615299,16/5332, 09/4646 Re-Pro. certs 11/4870 N/A. Construction Products Order and contents: 1) Assessor’s confidential comments 2) Audit plan letter 3) Report Summary 4) Variation Report Project Manager Initials: Technical Assessor: Lee Tally Report page printed: Thursday, 19 November 2020 Assessor’s signature: L.T PLEASE COMPLETE ALL APPLICABLE CRITERIA IN THE R/H COLUMN OF THIS TABLE Quality plan reference(s): Revisions required to Quality Plan(s)? If Yes - which certificate(s): Revisions included in Report QP? Enter file name of Report PQP / AQP(s): Updated QP(s) required by: Variations raised? Kingspan AIIsites PQP 25.11.2016, 16-5347 AQP12.09.16, PROMAT TL BOARD YES 16/5347, 08/4590 14/5133, 14/5134, 95/3126, 16/5349, 16/5299,16/5332, 09/4646 NO N/A September 2017 YES NC (Major) = 0 NC=7 OBS = 2 Findings considered by the Assessor to be Critical (as per BBA Guidelines) shall be notified in writinq to the Project Manaqer within 48 hours of the visit: Project Manager Notified of Critical finding with copy of Variation Report? Admin to chase corrective action responses? If Yes - When? Client Contact Name: Email Address: Client Purchase Order No. (where applicable): / N/A / Date: N/A YES 04.04,2017 (10 working days from date of Variation issue) Mr. Steve Mesham steve, mesham@ki n.qspa n. com N/A Audltplan and assessment report (07-06-38) August 2016 Page 1 of 7 BBA00011257 0001 BBA00011257/1

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Page 1: BBA AUDIT & INSPECTION

BBA AUDIT & INSPECTION

eft CF IITIFICATION

Report of: Surveillance Assessment

Location:

Assessment date:

Person(s) seen:

Certificate No(s):

Job No(s):

Section:

Kingspan Insulation Ltd. Torvale Industrial Estate, Pembridge, Leominster, Herefordshire. HR6 9LA

21.03.2017

Mr Steve Measham

16/5347, 08/4590, 14/5133, 14/5134, 95/3126, 1615349, 1615299,16/5332, 09/4646 Re-Pro. certs 11/4870

N/A.

Construction Products

Order and contents:

1) Assessor’s confidential comments

2) Audit plan letter

3) Report Summary

4) Variation Report

Project Manager Initials:

Technical Assessor: Lee Tally Report page printed: Thursday, 19 November 2020 Assessor’s signature: L.T

PLEASE COMPLETE ALL APPLICABLE CRITERIA IN THE R/H COLUMN OF THIS TABLE

Quality plan reference(s):

Revisions required to Quality Plan(s)?

If Yes - which certificate(s):

Revisions included in Report QP?

Enter file name of Report PQP / AQP(s):

Updated QP(s) required by:

Variations raised?

Kingspan AIIsites PQP 25.11.2016, 16-5347 AQP12.09.16, PROMAT TL BOARD

YES

16/5347, 08/4590 14/5133, 14/5134, 95/3126, 16/5349, 16/5299,16/5332, 09/4646

NO

N/A

September 2017

YES NC (Major) = 0 NC=7 OBS = 2

Findings considered by the Assessor to be Critical (as per BBA Guidelines) shall be notified in writinq to the Project Manaqer within 48 hours of the visit:

Project Manager Notified of Critical finding with copy of Variation Report?

Admin to chase corrective action responses?

If Yes - When?

Client Contact Name:

Email Address:

Client Purchase Order No. (where applicable):

/ N/A

/ Date: N/A

YES

04.04,2017 (10 working days from date of Variation issue)

Mr. Steve Mesham

steve, mesham@ki n.qspa n. com

N/A

Audltplan and assessment report (07-06-38) August 2016 Page 1 of 7

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Page 2: BBA AUDIT & INSPECTION

Assessor’s Comments: (Please note that this may contain confidential information - FOR INTERNAL USE ONLY)

The visit was carried out as part of the Surveillance for BBA certificate(s): 16/5347, 08/4590, 14/5133, 14/5134, 95/3126, 1615349, 1615299,16/5332, 09/4646

Re-Pro. certs 11/4870.

The general processes and procedures operated by the company were seen to be not fully in line with the requirements of the Quality Plan(s).

During the assessment 7 x Non-conformances and 2 Observations were raised, details of which are found on the Attached Quality Plans (where relevant) and the Variation Report.

The client is still to respond to the Variation Report.

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Page 3: BBA AUDIT & INSPECTION

Our Ref: Audit Plan

(file number) Job No. N/A

Cert Nos. 16/5341, 16/5347, 08/4590, 1415133, 1415134, 95/3126, 1615349, 16/5299 & 1615332. Re-Pro. certs 11/4870 & 09/4646 Promat TL

Date: 24/02/17

Kingspan Insulation Ltd. Torvale Industrial Estate, Pembridge, Leominster, Herefordshire. HR6 9LA

Dear Samuel,

DJ~ CE BTI~ICATION

Buc ~knalls Lane, Garston, Watford WD25 9BA

Telephone: Facsimile:

Mobile: E-mail: [email protected]. co. uk

Surveillance Assessment of Production

Products: Various Kingspan Insulation Boards Production location: As above Management representative: Mr. Samuel Pearce Date: Tuesday 21st March, Intended arrival time: 10:00-10:30am.

As agreed I can now confirm that I will be visiting your manufacturing site as detailed above. The inspection will commence with an opening meeting to discuss the format of the audit, which will only cover the product(s) or production that are subject to a BBA contract or Certificate.

The objective of the inspection is to confirm that the product being placed on the market is consistent with the product assessed and approved by the BBA and that the production process is under due control. The inspection will visit the manufacturing plant / associated quality assurance facilities and audit quality records against the controls declared in the following documents:

¯ The Agreed Quality Plan for Kingspan All Sites Quality Plan.

Copies of these documents can be supplied by fax or e-mail. You will need to:

- inform relevant employees about the objectives and scope of the audit - appoint responsible member(s) of staff to accompany me - provide resources needed in order to ensure an effective and efficient audit process - arrange access to the facilities and Quality records

Can you provide details of any PPE that will be required?

The inspection will be concluded by a ’closing meeting’, which will give the opportunity to discuss issues raised during the inspection and to understand / agree any consequential actions. I expect the inspection to be completed within the working day.

I look forward to meeting you.

Yours sincerely

Lee Tally - Technical Assessor British Board of Agr6ment

BBA Visit Cancellation Policy: If the agreed visit date above cannot be met, for UK appointments the BBA requires 10 working days notice to allow the audit to be re-arranged. Failure to give such notice will result in a cancellation charge being made. For overseas appointments the required notice is 30 days, and where advanced booking of non-refundable air travel and related costs has been necessary (after the visit has been agreed) visit cancellation by the client within the 30 day period will result in re-booking costs in addition to the cancellation charge(s) being passed on to the Client for payment.

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Assessor’s notes

An opening meeting was held to discuss the format of the assessment. Present during this meeting were:

¯ Mr. Steve Mesham - Senior Lab Technician for Kingspan Insulation Limited. ¯ Mr. Lee Tally- BBA Technical Assessor.

All previous Non-conformities raised during the last Assessment could not be closed out during this opening meeting.

Phenolic Production (Line 1) was producing products during this Assessment.

A certified product was seen in manufacture at the separate Cutting / Packing line during this Surveillance visit;

Ref. K15 Kingspan Kooltherm PF (14/5134). Works Order No. 8100235226. Board Size - 70mm thickness - 1200 x 2400mm. Packed and labelled as per the Quality Plan requirements.

Reproduction certificates

Please list all reproduction certificates and approximate volumes of material sold during the period covered by this audit: 11/4870 - 5,400 Rolls brought and 3,000 sold- in the period of 2016.

FOR CONFIRMATION OF THE MANUFACTURER’S COMPLIANCE TO THE QUALITY PLAN, PLEASE SEE THE ACCOMPANYING QUALITY PLAN REPORT(S) AND VARIATION REPORT(S).

A closing meeting was held to discuss the assessment result /findings, observations and non-conformities raised. Present during this meeting were:

¯ Mr. Steve Mesham - Senior Lab Technician for Kingspan Insulation Limited. ¯ Lee Tally- BBA Technical Assessor.

It was agreed that the BBA would be advised of the corrective actions to be taken where indicated.

Assessor (Name): Lee Tally

Signed: L.T

Date: 21st March 2017

Auditplan and assessment report (07-06-38) August 2016 Page 4 of 7

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Page 5: BBA AUDIT & INSPECTION

British Board of Agr~ment

Kingspan Insulation Ltd. Torvale Industrial Estate, Pembridge, Leominster, Herefordshire. HR6 9LA

Variation Report

Date of visit: 21/03/2017

Agrement Certificate number(s): 09/4646 Job Numbers: N/A

Observations should be identified by "Obs", Non Conformities to be identified by "NC"

NC.1. PURCHASING DATA TABLE;

An alternative supply of Bonding Adhesive is in use in production, but this is not declared in the latest Quality Plan. Reference seen; Sikamelt 9677, supplied by Sika UK.

NC.2. PURCHASING DATA TABLE;

The substrate product grade is not correctly defined in the latest Quality Plan, ref. X194. This reference is an obsolete number at Kingspan Insulation. Reference product Promatect HD TP C4E should be defined instead for clarity.

NC.3. PURCHASING DATA TABLE;

The substrate product Promatect HD TP C4E is received as a Customer free issue product and there is no requirement for receiving C of A’s. The Quality plan should be updated to reflect this arrangement.

NC.4. USE OF THE BBA LOGO;

The BBA Logo is not featured on product labelling and not as defined in the Quality plan, the plan should be updated to reflect this arrangement.

NC.5. QUALITY PLAN CONTACT DETAILS;

The currently contact name is not as defined in the Quality plan, the plan should be updated to reflect this arrangement.

Signed by BBA Inspector:

Name: Mr. L.Tally

Date: 21.03.2017

NC.1. PURCHASING DATA TABLE;

Client to submit corrective actions within the Next 10 days.

NC.2. PURCHASING DATA TABLE;

Client to submit corrective actions within the Next 10 days.

NC.3. PURCHASING DATA TABLE;

Client to submit corrective actions within the Next 10 days.

NC.4. USE OF THE BBA LOGO;

Client to submit corrective actions within the Next 10 days.

NC.5. QUALITY PLAN CONTACT DETAILS;

Client to submit corrective actions within the Next 10 days.

Corrective actions should be advised to the BBA Customer Services; [email protected]

Within 10 days from the date of issue.

Signed by Management Representative:

Name: Mr. Steve Mesham

Date: 21.03.2017

Auditplan and assessment report (07-06-38) August 2016 Page 5 of 7

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Page 6: BBA AUDIT & INSPECTION

British Board of Agr~ment

Kingspan Insulation Ltd. Torvale Industrial Estate, Pembridge, Leominster, Herefordshire. HR6 9LA

Variation Report

Agrement Certificate number(s): 16/5341, 0814590, 14/5133, 14/5134, 95/3126, 16/5349, 16/5299 & 16/5332.

m--’m,,i.i TESn~ i~ CE RTIFICATI~H

Date of visit: 21/03/2017

Job Numbers: N/A

Observations should be identified by "Obs", Non Conformities to be identified by "NC"

NC.01- In process inspection and testing; It was witnessed that there are no test results available for K103- 130MM -1200MMX2400MM Batch No 8100232064

OBS 1 Packaging;

It was witnessed that the phenolic boards are not packed with protective corners.

Signed by BBA Inspector:

Name: Mr. L.Tally

Date: 21.03.2017

NC.01 Client to inform the BBA in 10 working days

OBS1 Client wishes that the protective corners to be removed from the quality plan.

CORRECTIVE ACTION PLAN must be advised to the BBA by e-mail to [email protected], uk within 10 working days from the date of issue. Please also c.c. the Technical Assessor on this communication.

Signed by Management Representative:

Name: Mr. Steve Measham

Date: 21.03.2017

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Page 7: BBA AUDIT & INSPECTION

British Board of Agr~ment

Kingspan Insulation Ltd. Torvale Industrial Estate, Pembridge, Leominster, Herefordshire. HR6 9LA

Agrement Certificate number(s): 16/5347

Variation Report

m--’m,,i.i TESn~ i~ CE RTIFICATI~H

Date of visit: 21/03/2017

Job Numbers: N/A

Observations should be identified by "Obs", Non Conformities to be identified by "NC"

NC.01- Calibration

It was witnessed that the Scales (SCA009) and the Dial Gauge (DOO1) are calibrated every two months and not annually as stated in the quality plan.

The Vacuum pressure gauge(TTRO1) is calibrated every 5 years and not annually as stated in the quality plan.

Observation 01- Labelling/Use of the BBA symbol

It was witnessed that the BBA logo is not present on the labelling and the packaging.

Signed by BBA Inspector:

Name: Mr. L.Tally

Date: 21.03.2017

NC01. Calibration Client to respond to the BBA in 10 working days.

Obs 1. Client to inform the BBA in 10 working days.

CORRECTIVE ACTION PLAN must be advised to the BBA by e-mail to ahu,[email protected], uk within 10 working days from the date of issue. Please also c.c. the Technical Assessor on this communication.

Signed by Management Representative:

Name: Mr. Steve Measham

Date: 21.03.2017

Auditplan and assessment report (07-06-38) August 2016

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