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U p p s a l a U n i v e r s i t y : D e p a r t m e n t o f B u s i n e s s S t u d i e s
Internationalization Motivations of Emerging Market Multinationals Projected From the Angle of Technological Industry: THE 2x2 MODEL
Master Thesis 2011
08 Fall
Authors Baton Mati
Yue Jimmy Shi
Supervisor Martin Johanson
27-05-2011
Abstract
ii
Abstract
Multinational corporations (MNCs) raised from emerging markets (EM) have drawn
enormous attention to the world in recent decades. These internationalization activities have
not only signaled characterized features of globalization, but also foreseen the future of
strengthened “latecomer” global position emerged from developing countries. However,
current studies have shown sufficient lack on research towards motivation behind EM
MNCs’ internationalization. Many current theories and models were followed by patterns
applied within those more developed countries. Nevertheless, EM MNCs appeared to hold
different motivations approaching to internationalization. Thus, this paper documents a series
of reasons that triggered EM MNCs to internationalize. In particular, studies carried out from
this paper have concluded into a 2x2 Model, which characterized that the EM MNCs’
internationalization motives are incorporated from two perspectives (institutional based and
resource based) into two approaches (asset seeking and opportunity seeking). Four case
studies of multinationals in technological industry from two emerging markets are included
in this paper, in order to attest validity of the 2x2 Model; these multinationals are Lenovo
(China), Haier (China), Arçelik (Turkey), and Vestel (Turkey). We believe that technological
industry is one of the most significant industries from emerging markets that is intensively
involved in international activities; the selected firms have shown devoted global strategies
and created certain size of impact in the global market, which is genuinely representative
towards our studies.
Key words: Emerging Markets, Internationalization, Multinationals, Motivations, 2x2 Model,
China, Turkey, Technological Industry,
Table of Contents
iii
Table of Contents Abstract ................................................................................................................................................................... ii Table of Contents ............................................................................................................................................... iii 1. Introduction ....................................................................................................................................................... 1
1.1 Background ................................................................................................................................................ 1 1.2 Research Problems .................................................................................................................................. 1 1.3 Purpose ........................................................................................................................................................ 1 1.4 Terminologies ........................................................................................................................................... 2
1.4.1 What do we mean by “Emerging Markets”? ......................................................................... 2 1.4.2 What do we mean by “Internationalization”? ........................................................................ 2 1.4.3 What do we mean by “Motives” or “Motivations”? ........................................................... 3
2. Literature review ............................................................................................................................................. 4 2.1 Introduction ............................................................................................................................................... 4 2.2 Approaches ................................................................................................................................................ 4
2.2.1 Asset-seeking approach ................................................................................................................ 4 2.2.2 Opportunity-seeking approach ................................................................................................... 5
2.3 Perspectives ............................................................................................................................................... 6 2.3.1 Institutional based perspective .................................................................................................... 6 2.3.2 Resource based perspective ......................................................................................................... 8
2.4 Literature Conclusion: Prelude of 2x2 Model ............................................................................... 9 2.4.1 Approaches vs. Perspectives .................................................................................................... 10
3. Methodology ................................................................................................................................................. 11 3.1 Research Strategy ................................................................................................................................. 11
3.1.1 Why China and Turkey? ............................................................................................................ 11 3.1.2 Research Process .......................................................................................................................... 11
3.2 Case Selection ........................................................................................................................................ 12 3.3 Data Collection ...................................................................................................................................... 13
3.3.1 Overview ......................................................................................................................................... 13 3.3.2 Nature of data ................................................................................................................................ 13 3.3.3 Reliability & Validity ................................................................................................................. 14
4. Case Studies ................................................................................................................................................... 15 4.1 China ......................................................................................................................................................... 15
4.1.1 Lenovo ............................................................................................................................................. 15 4.1.2 Haier ................................................................................................................................................. 17
4.2 Turkey ...................................................................................................................................................... 19 4.2.1 Arçelik A.Ş. ................................................................................................................................... 19 4.2.2 Vestel Group .................................................................................................................................. 21
5. Analysis ........................................................................................................................................................... 24
Table of Contents
iv
5.1 Approaches: Asset-seeking vs. Opportunity-seeking ............................................................... 24 5.1.1 Asset-seeking ................................................................................................................................ 25 5.1.2 Opportunity-seeking ................................................................................................................... 26
5.2 Perspectives: Institutional based vs. Resource based ............................................................... 27 5.2.1 Institutional based ........................................................................................................................ 28 5.2.2 Resource based ............................................................................................................................. 29
5.3 Differences between China and Turkey ........................................................................................ 30 5.4 Consolidated review of the 2x2 Model ......................................................................................... 30
5.4.1 Impact of perspectives over approaches ............................................................................... 31 5.4.2 Approaches defining motivations ........................................................................................... 33
6. Conclusion ..................................................................................................................................................... 34 6.1 Limitations .............................................................................................................................................. 34 6.2 Further research proposals ................................................................................................................. 35
References ........................................................................................................................................................... 36 Appendix ............................................................................................................................................................. 41
Exhibit 1: Haier’s major oversea FDI ................................................................................................... 41 Exhibit 2: Case studies comparison chart (Full View) .................................................................... 42
1. Introduction
1
1. Introduction
1.1 Background
The rise of MNCs from emerging markets gradually became a characteristic phenomenon in
today’s global economy. Studies of international business are also shifting its attention from
developed countries to developing countries imperceptibly. Current prevailing
internationalization theories and models are comprehensive, but most of which are done upon
research of firms in developed countries, who hold easier access to capital and have a more
liberal base of political and economic environment. While developing markets still have
difficulties into reaching these favorable market economy conditions, MNCs emerging from
developing countries may be urged to behave differently when they choose to go
international: the motivations behind the strategic decisions towards venturing into
international markets might propagate from different conditions as compared to firms from
developed markets.
1.2 Research Problems
1. What is the internationalization motivation behind emerging market multinational
corporations (EM MNCs)?
2. Are the motivations from emerging market multinationals to go abroad conformant
with theories established on developed market experiences, or EM MNCs are prone to
exceptional characteristics that can be used to define their internationalization
motivations?
3. Can we summarize the motivations into an effective model?
1.3 Purpose
The intention of our research is to find the motivation behind the internationalization of
MNCs from emerging markets, using case studies and integrated theory review. Even though
studies are shifting attention to emerging markets, there is still deficient research regarding
motivations behind EM MNCs internationalization. Acknowledging the rising importance of
their position in a global marketplace, there is a necessity to formulate a concentrated
analysis. This paper is intended to provide a focused direction of studies to draw attention for
researches hereafter to further develop this topic.
1. Introduction
2
1.4 Terminologies
The main focus of this paper is related to the motivations of multinationals from Emerging
Markets towards internationalization. Several terms used herein may have different definition
and create confusion, thus we are hereby clarifying these terms in order to establish better
understanding of our thesis.
1.4.1 What do we mean by “Emerging Markets”?
When targeting at Emerging Markets, we address countries that are experiencing economic
reforms towards market-oriented economies. These countries have come along structural
reforms and effectively transitioned from being developing countries. (Li, 2007) Emerging
Markets are big economies with broad markets and characterized by high growth rates and
increasing global political and economic importance. Due to the nature of our research, the
group of emerging market economies will not address smaller-sized developing countries, but
rather those that have created stability and confidence in their institutions to enable for free
flow of outward and inward investments. (Heakal, 2003)
1.4.2 What do we mean by “Internationalization”?
The subject focused most in this paper are international firms that originated from emerging
markets to exercise outward FDI1 in one or more foreign markets, and take efficient control
over company itself, along with value-added activities. Under such definition,
“internationalization” in this paper includes, but is not limited to, activities such as oversea
subsidiaries, distribution channels, point of sales, etc. Certain types of subject will be
excluded from our research due to the characteristic of our research target. We will not
consider large import and export companies within their home countries, as outward FDI are
not engaged. Companies with insignificant shares of oversea joint venture will be excluded
due to lack of efficient control over their units abroad. Fully state-owned enterprises are also
the exclusion from our research due to the reason that governmental policy may affect the
natural decision of firms, and consequently misdirect our research target. Lastly, our research
will not contain oversea investment due to certain financial purposes to solely or mainly aid
the headquarter in home country, such as company established in Cayman and Virgin Islands
for the purpose of tax evasion, as well as reverse investments. These companies do not
generate value-added activities through such internationalization process.
1 FDI – Foreign Direct Investment
1. Introduction
3
1.4.3 What do we mean by “Motives” or “Motivations”?
According to Cambridge Advanced Learner’s Dictionary, motivation is ‘the need or reason
for doing something’. While in this paper we are primarily focused on establishing these
motivations or reasons for firms to participate in events that are associated with foreign
markets, we take into account the relations between external factors and internal strategies of
a firm that leads them towards undertaking internationalization activities. For each firm, there
can be different internationalization motivation at separate stages within the firm’s growing
history. According to summarization from Preet S. Aulakh (2007), the internationalization
attempt can be generalized into three phases:
1. International expansion into other developing country markets;
2. International activities to participate in a global supply network of established
multinationals, specifically exporting;
3. Establish global network to compete in more developed markets, associated with
value-added products and services in global market (Mathews, 2006).
Our attempt of the analysis of motivation is lying more specifically on the third phrase,
summarizing the reasons of multinationals from emerging markets to rather compete on the
global market instead of their home markets.
2. Literature review
4
2. Literature review
2.1 Introduction
The role of emerging markets in the economic scape of the last decades has experienced a
measurable increase. Rising from negligible players in global outward FDI in mid-1980s,
developing countries reached outflows of $133 billion in 2005, resulting in 17% of the
World’s total (UNCTAD, 2006). The development of these trends and the motives of the
internationalization offensive by EM MNCs were studied by various researchers (Mathews,
2006; Gaur & Kumar, 2010; Cuervo-Cazurra & Genc, 2008), claiming that the emergence of
EM MNCs is pushing for new models and theories.
2.2 Approaches
Historically, the main motivation for firms from developed countries towards
internationalization activities through typical Western models follows the path to expand an
existing domestic know-how or technology internationally (Aulakh, 2007). However, firms
from emerging markets tend to use internationalization process to reach certain benchmarks
or improvements to revamp itself, and to gain strength to compete in a broader market stage.
In a simplified comparison view, the motivation of firms from developed countries tend to
offer other countries what the firm has already had; on the contrary, firms from developing
countries tend to receive from internationalization what the firm does not have, or is not yet
capable of reaching. A broad summarization of motivations behind all EM MNCs’ approach
towards internationalization can be generalized into asset seeking and opportunity seeking
(Luo & Tung, 2007). Approaches in this paper are defined as the different aspects of drivers
that influence EM MNCs when they formulate internationalization motivations.
2.2.1 Asset-seeking approach
International business theorists have established that conventionally for a firm to successfully
establish international presence, it must already possess superior competitive capability,
resources, or know-how within its structure of firm-specific advantages (Chen & Chen,
1998). Whereas this idea holds true, the advances in globalization also brought forth the ever-
increasing role of relatively less competitive multinationals from developing countries, which
approached internationalization for different motives.
2. Literature review
5
Firms from developed countries with rich experience in foreign markets usually belong to the
conventional internationalization theory, since these firms exploit their proprietary assets to
multiply or obtain markets other than their home market (Wesson, 1999). Such firms tend to
better utilize their resources and rely on their firm-specific advantage to enter new markets;
therefore, their approach to internationalization, which was initially suggested by Hymer
(1976), was an asset-exploitation approach. Yet, as Chen & Chen (1998) suggested, many
other researchers agree that the recent emerging market MNCs have provided new
perspectives as to the motivations and strategic choices of firms going abroad (Sutherland,
2009; Gaur & Kumar, 2010; Pradhan, 2010). These ideas support the approach that not all
firms engaged in international business have the avant-garde firm-specific position to take on
competitive challenges in a global marketplace. In fact, a rising number of emerging markets’
MNCs tend to internationalize exactly because of lacking resources, technology, or know-
how in their home market (Makino, Lau, & Yeh, 2002). These firms seek foreign markets in
order to gain knowledge and access to relevant resources, thus Dunning (1988) and other
researchers suggested that these firms belong to the asset-seeking approach.
Even though these two approaches seem to represent opposite motivations, they are not
mutually exclusive, but rather complementary. Gaur & Kumar (2010) suggested that as much
as emerging market MNCs are considered to be missing resources, they do have firm-specific
advantages, though of a different nature than developed country MNCs. Thus, even because
emerging market firms’ aim is to gain new resources abroad, they still exploit their unique
firm-specific advantage to establish competitiveness in foreign markets.
When it comes to asset seeking, emerging market MNCs see themselves as lagging behind
their developed countries counterparts, so cross-border expansion helps them to overcome
competitive disadvantages (Child & Rodrigues, 2005). The resources and capabilities these
firms seek for are usually hard to create or imitate, and commonly scarce in developing
countries. When EM MNCs internationalize, Deng (2007) agrees that they tend to focus on
fast access to strategic resources through mergers, acquisitions, or joint ventures, in order to
gain access to assets that “are available on better terms” to host-country firms than firms’
own indigenous market. (Wesson, 1999).
2.2.2 Opportunity-seeking approach
The idea of opportunity seeking can be traced back to early researches such as Schumpeter
(1934) and Kirzner (1973). Many developed country firms’ main motivations were partly
involved in exploring new opportunities abroad. Holm et al. (2009) has summarized that
2. Literature review
6
proactive firms would eventually find and try various approaches to create opportunities
actively, and it would lead to broader range of customers, suppliers, products, technologies,
and furthermore, innovated techniques to organize the internal operations. Firms from
emerging markets too, share similar motivations in terms of opportunity seeking. Even
though each country of origin has its unique characteristics, the motivation to seek new
market opportunities is a common denominator among emerging markets’ MNCs (Luo &
Tang, 2007). The Springboard Model initiated by Luo and Tung (2007) suggested that MNCs
in emerging markets tend to use internationalization process as a conjunctive medium
(springboard) to achieve goals related to asset and opportunity seeking. Within the
springboard theory, specific opportunities available for emerging markets MNCs are not only
limited to increased company size and reputation, leveraged cost-efficient manufacturing
capabilities, and enhanced business diversification; opportunities that EM MNCs seek
through internationalization also reached to areas such as gaining preferential treatment by
both home country and foreign country’s governments, escaping from institutional or market
constraints, as well as to bypass trade barriers into developed countries (Luo & Tung, 2007).
2.3 Perspectives
So far, we have discussed the internationalization motives of Emerging Market MNCs from
asset seeking and opportunity seeking approaches. Even though theory behind MNC
motivation is comprehensive, our focus remains on developing countries. Within these
frames, researchers have come to acknowledge the importance of institutional and resource-
based perspectives as pushers of motivators for the developing market firm. Perspectives in
this paper are defined as relevant internal and external factors, which are directly or indirectly
associated with, or influence both approaches.
2.3.1 Institutional based perspective
From an Institutional perspective, firms operate within a social framework of norms, values
and taken-for-granted assumptions (Meyer & Rowan, 1977). From the time Meyer & Rowan
published the article, the conception of the firm’s environment remains similar. Its
significance to EM MNCs is even more pervasive: the political and economic ideology of
developing countries has long served as a motivator or even de-motivator for cross-border
ventures from EM firms. Within the institutional-view, we identify two groups of researchers,
focusing on economic-institutional and social-institutional analyses.
2. Literature review
7
Economic-Institutional Analysis. The first group of researchers focuses on the role and the
interaction of the emerging firm within its institutional environment. Gammeltoft et al.
(2010) divided this environment in macro and micro levels; where macro would concern
government activities, whereas the micro would focus on firm’s internal operations. The
effects of macro-level activities in the forms of access to resources, preferential treatment or
subsidies are factors that motivate behavioral patterns of EM firms. The role of the macro-
level institutions by Demirbag et al. (2010) emphasized institutional influences of Turkish
MNC location choice. Motivators such as political constraint and, knowledge infrastructure
in host market are institutional influences that motivate EM MNCs to go abroad (Demirbag,
Tatoglu, & Glaister, 2010). Other papers support such claims, by addressing the main
motivators of internationalization as liberalization of home regulatory market, investment and
taxation incentives at the macroeconomic level. Other motivating influencers include the
effect of home environment as push factors2 and host environment as pull factors3 (Erdilek,
2008; UNCTAD, 2005). These home and host market factors can produce adverse motivation
reactions to EM firms, where firms tend to be prone to “institutional arbitrage” – where their
TCE4 logic of seeking efficiency in one side, and immature market conditions at home on the
other side lead them to strategically exit their home market rather than strategically enter a
host market (Boisot & Meyer, 2008). Furthermore, because emerging markets suffer from
underdeveloped institutional and market infrastructure, technology and the legitimacy
acquisition are major motivators for firm to internationalize in order to overcome the negative
image of country of origin label (Gaur & Kumar, 2010; Johansson, Ronkainen, & Czinkota,
1994;). Bartlett & Ghoshal (2000) suggests that the lack of international experience of EM
MNCs is a contributing factor that makes the country of origin a liability for these firms.
Social-Institutional Analysis. The second theoretical bloc focuses on the social-institutional
drivers of internationalization. Since the institutional theories according to this group focus
on the level of social definition of firms’ behavior (Oliver, 1997), there is an inclination to
relate the Uppsala model as a new trend that emerges from institutional drivers of emerging
market internationalization. EM FDI in the 80s was mainly directed towards other emerging
markets due to similarities in market demand and institutional structure, making firm-specific
skills appropriate (Cuervo-Cazurra & Genc, 2008). Later on, EM MNCs acknowledged this
2 Home environment as push factor – when production costs rise in the home market, or firm’s stakeholders cross borders, forcing the firm to go global as well (Erdilek, 2008) 3 Host environment as pull factors – appears when foreign markets offer better growth opportunities and cost structure, access to natural resources and government incentives etc. (Erdilek, 2008; UNCTAD, 2005) 4 TCE – Transaction Cost Economics
2. Literature review
8
strategy’s limitations to face global competition, and lack of contribution to firm’s value
chain through learning processes (Guillen & Garcia-Canal, 2009). In order to develop these
resources, EM firms lean towards the opportunity-seeking approach, pushing them to enter
more developed markets for asset-seeking purposes (Cuervo-Cazurrra et.al., 2008; Guillen
et.al. , 2009). Building over this assumption, it can be concluded that knowledge acquisition
is both an institutional motivator for EM firms and critical element in the Uppsala model
(Johanson & Vahlne, 2009). According to Johanson & Valne’s model, firms should develop
institutional and market-level knowledge to succeed in internationalization activities. In fact,
evidence of Business Networks have been found in EM MNCs, in the form of Business
Groups, such as Chinese Haier or Turkish Arçelik (Yaprak & Karademir, 2010), which
allows these firms to use the Business Group’s networks and resources to better position in
foreign markets, and more effectively exchange market information and institutional
networks.
2.3.2 Resource based perspective
Apart from the institutional perspective, the motivations can also be indicated from the view
of resource-based perspective. Under resource-based view, a firm is treated as a 3-in-1
structure: resources, skills, and capabilities (Wernerfelt, 1984). The motivation for a firm to
look over the international market, is somewhat based on the decision of either developing its
resources, skills, and capabilities internally or purchasing externally (Yaprak & Karademir,
2009). Resource selection and accumulation affects both internal decision and external
strategic factor of the firms (Oliver, 1997). In the respect of such philosophy, an international
transactional relationship is established, due to the fact that firms cannot possibly or
efficiently generate all necessary resources internally (Zacharakis, 1997). Thus, the resource-
based view has grown into a so-called resource-exchange theory: where firms offer
competitive advantages in exchange for receiving benefits in order to supersede competitive
disadvantages. Relatedly, diversified firms under the same group are able to benefit
themselves by sharing tangible or intangible assets among each other (Chang & Hong, 2000).
The competitive advantage of such firm’s resources should be sustainable and consistent in
order to guarantee future expansion of the firm in a global standard (Oliver, 1997).
Looking over to MNCs from emerging markets, the need for resource exchange is even more
obvious. According to Dunning’s eclectic paradigm (1988) of international production,
resource and capability advantage within home country is considered as one of the most
significant gains for firms in the international level. Such effect particularly reflected in those
emerging markets with rich natural resources, such as countries in Latin America (Cuervo-
2. Literature review
9
Cazurra, 2007). On the contrast, emerging market MNCs can gain resources that they
particularly lack of during the internationalization process. It is being argued that many
superior technologies are controlled and exercised within developed countries, and developed
countries tend to have wider and deeper technology pools than developing countries. This
leads firms from emerging markets to go abroad and seek desired resources through mergers
or acquisitions (Cuervo-Cazurra, 2007; Lall, 1983; Nelson, 1993). Thus, the resource-based
view extends the importance of asset seeking behavior on emerging firms as a motivational
pattern for internationalization processes when the firm is seeking assets out of its home
market.
2.4 Literature Conclusion: Prelude of 2x2 Model
There is no doubt that many researchers have focused on the motives of internationalization
processes for emerging market firms. So far, different theories tend to converge on their
focus on the particularities of emerging markets and their environments. Throughout
summarizing and addressing these theoretical perspectives regarding the internationalization
motivations of emerging market firms, we concluded a “two-by-two” (2x2) Model (Figure 1),
which is constructed by two approaches (asset seeking and opportunity seeking) and two
perspectives (institutional and resource-based). Whereas EM firms’ motivation approaches
have been loosely grouped as either asset seeking or opportunity seeking, a clear pattern that
EM firms choose is still argued upon. Even though there is a lack of comprehensive study
tailored to emerging markets, theories propose that EM firms seek asset and opportunity in
foreign markets by both exploiting their firm-specific advantages home, yet still seeking
Figure 1: 2x2 Model
2. Literature review
10
advantages such as brand image and more challenging and advanced institutional
infrastructure abroad. Better support for these perspectives has been reached by literature
while studying both institutional and resource-based views in light of asset-seeking or
opportunity-seeking. Theories emphasize the importance of the institutional environment for
the emerging market firm by viewing its economic and social aspects. The resource-based
view on the other hand, has gained theoretical importance due to lack of matching strategic
resources with knowledge infrastructure in emerging markets, providing opportunities for
firms to exchange firm-specific advantages in order to alleviate their disadvantages.
2.4.1 Approaches vs. Perspectives
Motivation belongs to psychological and cognitive studies that are defined through
qualitative research methods and theoretical patterns. During the course of depicting the
principal motivations that lead firms from emerging markets to internationalize, we organize
the literature review mainly through motivation approaches and perspectives (See Figure 1).
When we address the theoretical approaches henceforth, we imply on the distinctive views
that researchers have on firm’s motivations, more specifically approaches to motivations has
a similar meaning to the aspects or types of motivations that affect the behavior of emerging
market firms, be those motivations to seek assets or opportunities abroad. On the other hand,
the theoretical perspectives, for the purposes of this paper, will condense the theoretical
views on the conditions that influence firms’ motivations. By mentioning perspectives, we
target the incidences or circumstances that may affect emerging market multinationals’
decisions towards both approaches. The correlations within the 2x2 Model should shed light
to the specificities of emerging market firms; evaluations of which will be discussed through
the case studies herein.
3. Methodology
11
3. Methodology
3.1 Research Strategy
Motivation is a study of managerial behavior, which sometimes cannot be solely determined
or analyzed by numbers and statistics. In order to serve the purpose of our study, we decided
to take a qualitative approach as a primary research method, and target mainly on two
countries from emerging markets - China and Turkey. Each could possibly represent relevant
economies around the peripheral geographical area, thus deliberating Asia and Eastern
Europe, two continents where the idea and the impact of emerging markets was the strongest.
3.1.1 Why China and Turkey?
Selecting these countries was not coincidental, considering the economic implications they
represent. According to World Bank (2010, 2011) both countries have undertaken efforts to
reforms, and succeeded largely into switching to market-based economies. As China is a part
of the BRIC5 economies, its internationalization behavior coincides with the other three. In
the same way, Turkey is considered as the ‘next eleven’ – post-BRIC group of prospective
economies that would rival developed countries in the future (Goldman Sachs, 2007). Thus,
from a functional deduction, international organizations and economists have largely agreed
on the idea that emerging markets can be grouped as the ‘BRICs’, the ‘next 11’ and other
developing markets. We believe that by focusing on China and Turkey, we will effectively
illustrate the two influential groups of emerging markets, and provide a complete picture on
the effects and causes of these two country groups’ internationalization processes.
Considering that other developing markets have a lesser impact on the world economy, we
set our primary focus on markets that have already reached some level of economic maturity.
3.1.2 Research Process
In order to gain greater understanding on the specific purposes of this paper, we reckoned
that case studies of successful internationalized companies could possibly provide an
enhanced view of our study. By summarizing the existing theories and models from previous
academic studies, and examining case studies from each country mentioned above, it allows
us to define the distinctive motivations from emerging market MNCs. Furthermore, the
information generated from our study can help support a new framework or model that tends
to be more valid and reasonable. Our research strategy can be summarized into a process
shown in Figure 2.
5 BRIC – Brazil, Russia, India and China
3. Methodology
12
Figure 2: Research Process
The analysis part through the case studies focused on comparing and contrasting the cases, in
order to pinpoint similarities and differences among the studied firms. The data generated
through analysis also gave sufficient support and validity to our proposed model. Due to the
fact that case studies give a current representation of firm behavior towards
internationalization, analyzing the model through the cases should provide important
practical insight into internationalization motives of EM MNCs.
3.2 Case Selection
Case study is an essential part of this project, whereas the examples shown in the case studies
can possibly provide better and more persuasive evidence to exhibit the specific motivation
this project is studying upon. During the case selection process, we felt the need of a focused
industry in order to provide a more precise point of view. This way enables us to study the
motivation of internationalization from EM MNCs in a relevantly micro measure, and later
reflect the core ideology into a macro extent. One of the most important reasons for us to
choose technological industry is simply because of the common interest of consumers
worldwide. Technological industry around the globe suits a universal environment because
the products and services provided are highly similar from country to country. Thus,
internationalization process is widespread and relatively prevalent within the technological
industry.
We have chosen Chinese and Turkish companies to complete our case studies. Both countries
share the similarities of mass production in technological goods in the recent decade. As
desired destination for outsource from many developed countries, Chinese and Turkish
technological firms have equipped the skills over the years to produce and distribute
technological goods and services substantially. However, more and more significant
examples of firms from these developing countries have stepped onto the stage of global
market lately, which has triggered the world’s attention dramatically. Thus, these firms make
very interesting cases to determine EM MNCs internationalization motives.
Summarization New Model Case Studies Analysis
3. Methodology
13
Four company case studies from China (Lenovo, Haier) and Turkey (Arçelik, Vestel) were
selected. Our objective in selecting these cases is to aim at MNCs in technological industry
from China and Turkey that had recognized internationalization history, which can be best
representing the motivations under unique condition of each country. Selected cases have
significant appearances within our literature collection. Sufficient published studies have
whelmed over these firms, which provides fundamental support to our paper.
3.3 Data Collection
3.3.1 Overview
Our selected cases are regarded as recognized multinational firms from emerging markets,
thus the companies should have obtained certain size of influences publicly. This means that
many existing articles, studies, or journals are available to be used as reference to our case
studies. The theoretical nature of our paper is based on cross-referencing existing theories
and models with findings from firms in our cases. This makes the data collection
requirements to be bounded with theoretical opinions of other researchers, who have studied
Internationalization of EM firms. Company data needed to establish the cases are thus
available in other studies, company profiles, corporate and annual reports, as well as other
secondary sources. Since firms’ motivations are created over a period of time, and are factors
of changing environmental conditions, data provided from these sources are very important to
create an understanding of firms’ behavioral pattern over the years. It could possibly improve
the insight that these case studies provided to our project.
By comparing the findings of the company data with theoretical sources, we can check the
validity of our findings and make efficient use of secondary data. The findings of this
research method would then be benchmarked to the existing theories and models, in order to
create a unique internationalization model for the motivation of emerging markets’ MNCs.
3.3.2 Nature of data
During the research phase for the companies, we have intensively gathered information from
company websites, news agencies, and market reports regarding to our cases and the
technological industries in Chinese and Turkish markets. The principal data collection will be
secondary in nature, since we are interested in the firms’ internationalization processes
scrutinized from a theoretical perspective, as well as various interpretations of any
internationalization activity that our studied firms have undertaken in order to formulate a
3. Methodology
14
more reliable research paper. During our research, we also found it important to solicit
secondary data from other external sources such as UNCTAD, chambers of commerce, and
statistical institutions etc., to better contribute to the comprehensiveness of the paper.
With regard to retrieving primary data from the firms studied in the case section of the paper,
under a cost benefit analysis deliberated, we decided that cost implications were outweighing
the benefits of their outcomes. This analysis was influenced primarily through three
circumstances: time and money limitations, feasibility of longitudinal-study feedback, and
availability. First, conducting a theoretical research is time consuming as it is; establishing
contact to conduct interviews and observations would put further pressure on the schedule
and compromise data quality itself. Then, interviews and observations would give us a
current overview of firms’ internationalization rather than the entire process, and since
motivation is a longitudinal study, secondary data add more value to this paper’s validity.
Finally, EM MNC officials are hard to reach as opposed to secondary data that have already
addressed areas of interest in our case study.
3.3.3 Reliability & Validity
Regarding secondary data used while conducting the literature review and the case studies,
several methodological measures were considered to establish data validity and reliability.
There have been numerous similar studies on the internationalization of the firms; yet more
limited data exists targeting the motivations of EM MNCs specifically. A supplementary
analysis of data from published academic sources is conducted, soliciting relevant
information from these articles regarding motivations of EM firms to internationalize. Being
the most used form of secondary data qualitative analysis according to Heaton (2008), this
meta-analysis also emphasizes on reliability of sources, since these papers are published in
respected journals worldwide.
The international scope of this research, and the theoretical focus also influenced our choice
of secondary data. Saunders et al. (2009) acknowledge that researches requiring national or
international comparisons would find secondary sources as major contributors towards
answering research questions. They also suggest secondary data importance on case study
formulation. In order to ensure that validity of these data is not compromised, we have
scanned through or read numerous research articles prior to selecting the most valid ones for
our paper. These articles were selected with strict search criteria relevant to the focus of our
research, in order to efficiently target this focus and sustain data collection validity.
4. Case Studies
15
4. Case Studies
4.1 China
Chinese economy during 1950s and 1960s was predominantly planned and controlled by the
government. All businesses were state-owned enterprises (SOEs), whereas private-owned
enterprises (POEs) were strictly considered as illegal. In 1978, a phenomenal “open door”
policy initiated by Chinese government revolutionized the country’s economic perspectives.
The reform has brought POEs legalized, and provided extraordinary opportunities for
Chinese people to own and self-manage businesses. Even though POEs receive limited
government support, they can exercise more freely and expand quicker than SOEs, who
hinder heavily under extensive government regulations (Biediger et al, 2004). The “open
door” policy attracted enormous amount of inward FDI within China, as well as modern
technology, advanced management styles, and global perspectives from many developed
economies. Today, after three decades of incredible economic growth, the trend in China has
gradually switched the direction from inward FDI to outward FDI, alongside a “go global”
policy in 2002 by Chinese government to encourage business with specific capabilities and
know-how to operate abroad and set up China Investment Corporation (CIC) (Brainard &
Fenby, 2007).
4.1.1 Lenovo
Lenovo is a Chinese-based multinational computer technology corporation, which was first
established in 1984 at Beijing, China, with 11 IT specialists and an investment of RMB 20
million (USD 3 million approximately) from Chinese Academy of Science Institution of
Computing Technology. Today, the company is globally notable in computer product
development, manufacture, and marketing, as well as IT related services. Lenovo is generally
accepted as one of the most significant example of Chinese-based MNC, due to the
remarkable acquisition of IBM PC Company Division (PCD) in 2005 (Associated Press,
2005).
Lenovo’s internationalization trend was caught at the “go global” period. At that time,
Lenovo, as a successful Chinese POE, was already the largest manufacturer of personal
computers in China, with approximately 30 percent of market share and USD 24 billion
annual sales. However, the core business of the company was suffering from extensive
competition from other leading foreign PC brands in China, such as Dell, Hewlett-Packard
(HP), etc. These foreign ‘intruders’ posted serious threat to Lenovo, who witnessed the
competitors’ sales force in China become stronger each year. Dell’s shipment increase
4. Case Studies
16
reached 63% in 2003, and Lenovo only gained 15.1%. Some of these competitors even
reached certain institutional contracts with the government. Under such pressure, the
management team in Lenovo felt that critical action must be taken in order to place the
company in a healthy business environment. There were two choices for Lenovo: the
company could continue its low cost structure and make parts or products for other Original
Equipment Manufacturers (OEMs) in large volume; or to form an expansion to sell branded
products to other regions such as Europe and North America, thus open a new source of
customer group.
The result of both choices could lead Lenovo into complete different directions. According to
Lenovo’s founder and chairman Liu Chuanzhi, Lenovo’s low cost strategy could not be
maintained as a long-term strategy, due to cost in China was rising in a hasty pace. Such
strategy would suffer significantly from other low-wage countries such as Malaysia,
Thailand, and India. At the moment, Lenovo faced limited domestic expansion, and 30
percent share of Chinese PC market cannot satisfy a visionary corporation like Lenovo;
therefore, the company was obligated to break the ceiling and search for a new expansion
strategy. At this point, the USD 200 billion global PC market posed a huge potential for
Lenovo (Liu, 2007). Liu mentioned that businesses from developed countries often take
global expansion as one of the critical aspects of business strategy, and Chinese company
should behave the same way. Liu’s initial motivation was inspired by successful
internationalized MNCs in Aisa, such as Sony of Japan, Samsung of Korea, and Haier of
China. Accordingly, Lenovo was committed in global strategy, aiming at transforming its
low-cost products into premium global brands.
Liu mentioned several difficulties Lenovo was facing in order to go abroad, which includes
global brand recognition and presence, as well as human talents to manage and operate a
global corporation (Liu, 2007). Regardless of the product quality from Lenovo, there is a
dubious perception around the globe that “Made in China” products are equal to “Made
Cheap” goods (Biediger et al, 2004). Such perception could hold back Lenovo’s international
development dramatically, and make it even more difficult to receive global brand
recognition that Lenovo was very much needed. However, Liu believed in an old Chinese
idiom, which says, “There will be light at the end of the tunnel”. If the obstacles can be
analyzed from a different angle, they might become opportunities the company can benefit
from.
In 2005, Lenovo successfully acquired IBM PCD for USD 1.75 billion, who was also
suffered from heavy financial trouble (Associated Press, 2005). Lenovo was granted the
4. Case Studies
17
permission to use IBM brand for 5 years to market the new lines of ThinkPad, one of the
most famous notebook PC line from IBM. Formal Lenovo CEO Yang Yuanqing concluded
three most important improvement that IBM PCD brought to Lenovo after the acquisition: 1)
both brands were focused on innovation and premium quality, thus the acquisition pushed
Lenovo into a high-tech global brand image without changing its primary ideology; 2) With
the access to IBM PCD’s diversified products, management skills, and geographical point of
sales, Lenovo is now developed into a global company with global perspectives and
international channels; 3) Lenovo’s existing platform of procurement and manufacture
processes have enhanced efficiency for the new company (Tu, 2005).
Yang’s summarization highlighted that the acquisition has brought mutual benefit to both
Lenovo and IBM. In other words, Lenovo realized the goal of internationalization through the
purchase of IBM PCD, while IBM has consolidated its strength through Lenovo’s resources.
Zhou Weikun, CEO of IBM China, described the acquisition as forming the strength of both
companies to achieve new target on reaching better service, improving quality, enlarged
quantities, and leaner cost management (Tu, 2005). IBM has gained advantage to access to
lower end customer group through Lenovo’s low cost structure. IBM’s chairman and CEO,
Samuel J. Palmisano, also stated in an open letter to the employees of IBM, that the main
motivation of the acquisition was not to sell the PC business, but to establish a strategic
connection in China through Lenovo; in return, IBM has provided opportunity for Lenovo to
become a strong MNC, and supporting Lenovo with IBM’s technology, management skills,
marketing and sales channels.
4.1.2 Haier
Another representing case of internationalization in China would be Haier Group. Comparing
to Lenovo, Haier has started its internationalization process a lot earlier, and it owns
extraordinarily significant position in most part of the world today. However, Haier Group is
partially state-owned, which in some way, it may misdirect our research purpose in order to
find the motivation. On the other hand, the internationalization process of Haier was
symbolic enough to represent a very Chinese way of thinking towards internationalization;
Haier’s global strategy has set up successful examples for various newly internationalized
companies from emerging markets, and it is also widely spread in studies regarding to EM
MNCs. Therefore, we are taking Haier as a case study in order to provide extra validation
towards our analysis.
4. Case Studies
18
Haier is a Chinese based multinational company producing home appliances including
refrigerators, air conditioners, washing machines, and televisions. The company was
established in the 1920s under the name Qingdao Refrigerator Plant. During the 1980s, Haier
suffered from huge debt, and was forced to perform a complete corporate restructure, which
turned the company towards an entirely new organizational era; its internationalization
process was also followed by this era. The company was officially renamed as the Haier
Group in 1992, after the turnaround from its financial troubles. Haier currently owns the
largest market share in white goods category across the whole world, with 6.1 percent share
in 2010 (Jones, 2010).
Like many other developing countries, the internationalization process of Haier started with
export from its plant in Qingdao, China. With a goal to build a global brand, Haier
established production facilities in numerous countries from 1996 (See Exhibit 1 for Haier’s
major oversea FDI in Appendix). In year 2000, Haier’s global facilities reached export
volume of USD 420 million to more than 160 countries and regions, established over 40,000
sales network points internationally (Liu & Li, 2002).
The motivation of Haier’s internationalization process was determined from the angles of
internal and external driving forces, according to the academic case study of Haier by Liu &
Li (2002). One of the major internal driving forces for Haier is the intense competition in
China among foreign brands such as Electrolux, Siemens, GE electronics, and Whirlpool.
The company faced the threat of these foreign brands to become major players in China, thus
a global strategy would suitable for a healthy growth for Haier. From a view of the TCE,
home appliance’s transportation costs are above affordable. If Haier would remain as a
Chinese based exporter, these shipping costs would post huge price disadvantage for the
company. At this point, oversea subsidiaries could be able to solve such hassle to keep
competitive cost advantage for Haier on the global stage. Furthermore, some subsidiaries can
even help reduce or avoid tariffs in certain region, such as North American shipments from
Haier’s plant in the USA.
On the other hand, home market constraint is one of the external driving forces for Haier to
set its global strategy in motion (Liu & Li, 2002). As being said, intense competition among
foreign brands leads Chinese home appliance market to be saturated. With continuous drop in
market share, Haier found overseas expansion as an alternative solution to the market
constraint. Furthermore, with the partial ownership of Chinese government, Haier’s
internationalization was strongly encouraged by the government. Under such aspect, Haier
received various ‘green light’ and institutional support, including the opportunity to establish
4. Case Studies
19
a financial company in order to finance Haier group in better terms; such act is difficult for
other Chinese companies to achieve due to institutional restrictions.
4.2 Turkey
Turkey has emerged from a prolonged period of political unrest, much like many developing
countries in Eastern Europe. Even after embracing democracy and undergoing significant
economic and political reforms, Turkish government struggled to sustain the rapid economic
growth with its deficient infrastructure. The main players of the emerging Turkish economy
were initially low-skilled based, where traditional agriculture and textile sectors dominated
the employment levels. Still, due to effective reforms and EU agreements (1963 EU-Turkey
Association Agreement; 1995 EU-Turkey Customs Union Agreement), more high-skilled,
capital-intensive industry sectors have developed: mainly automotive, construction and
technological industries. After a financial crisis in 2001, Turkey further adopted significant
fiscal and financial reforms and took initiative into privatizing state enterprises. The impact
was positive, where Turkey saw a strong growth era amounting 6% annually until 2009,
when the Global Crisis caused a slowdown in growth.
Even though Turkish inbound FDI has suffered some cutbacks due to the recent global
financial turmoil, EU still remains the biggest FDI investor and receiver for Turkey. Though
investor suspicions have not yet vanished regarding country’s high account deficit, unstable
policy-making, and fiscal imbalances, Turkish firms have found governmental support into
going global. Having a Customs Union with the European Union enabled firms to have
improved access to free flow of industrial goods and a strengthened Intellectual Property
Rights protection. Technological industries finally had open access to developed markets, and
the Customs Union Agreement guaranteed a preferential treatment of Turkish goods relative
to those produced in other non-EU countries.
4.2.1 Arçelik A.Ş.
Arçelik was founded by Vehbi Koç in 1955 as a sub-unit firm under Koç Holding in Turkey.
Koç Holding remains one of Turkey’s biggest companies, ranking 273rd in Global Fortune
500 (CNN Money, 2010). Thanks to its strong brands, its sales amount for 7% of Turkey’s
GDP and 8% of its total exports. Arçelik is Koç Group’s flagship firm, where 57% shares are
controlled by Koç Group, 18% by Burla Group, and 25% are traded at Istanbul Stock
Exchange. It employs 17,000 people on its 11 production facilities in Turkey, Romania,
4. Case Studies
20
China and Russia, serving consumers in over 100 countries worldwide with its 10 brands.
Arçelik A.S. has achieved its goal to become the third largest household appliances company
in EU, a market leader in Turkey and Romania, as well as second leading player in UK with
15% market share (Arcelik A.S., 2009).
Bonaglia and Goldstein (2007) characterized Arçelik as a latecomer MNC, due to the fact
that its internationalization started in 2000s, after decades of partnership with European
firms. Based on its latecomer status, Arçelik was able to adopt best practices and
technologies to address changing market demands more efficiently than its established rivals
in international markets, especially concerning greener energy. (Bonaglia and Goldstein,
2007). Its first international efforts dated in the 1980s, when the firm started exporting to
neighboring countries. The institutional environment in Turkey was a considerable
economical and entrepreneurial detriment of Arçelik’s cross border operations. When Turkey
reached tariff reduction agreements with the then-European Community, the firm updated its
strategic objectives into reaching new technologies in the European markets. After
dominating the national market share, Arçelik’s international reach expanded initially to the
US in 1988, and 9 years later to the EU, through OEM contracts with Sears and Whirlpool
respectively. These contracts gave Arçelik the economies of scope to specialize its production
and gain technological access to invest in its R&D, but prevented the firm from selling
similar products under its own brands in these markets. Thus, Arçelik’s initial global ventures
were largely focused on developing competitive technological levels in order to position
itself strategically as a properly established and trusted global brand. Erdilek (2008)
suggested that in spite of Arçelik and with other Turkish MNCs being latecomers to
industrialization, such status makes joint ventures and OEM common initial
internationalization strategies, because these firms tend to minimize risks and access superior
strategy at the same time while establishing presence in foreign markets.
Over the decade, the firm’s reorganization led to a more proactive and direct approach to its
internationalization process. Again, the fluctuations in the institutional political and economic
environment when EU Agreement on Customs Union was signed in 1995 in one side, and
financial crisis that erupted in 2001 in the other side, both played a role in Arçelik’s
internationalization. In 2006, after increasing the shares to 72% in BEKO Elektronik, Arçelik
A.S. decided to launch its Original Brand Manufacturer (OBM) strategy and enter European
markets with its own brand. Because Arçelik is difficult to pronounce and remember in other
languages, the firm decided to market its white goods and TVs under the BEKO flag.
4. Case Studies
21
Even though the firm tapped on exploiting its latecomer advantages, its success in
international markets was challenged by country of origin label. Bartlett and Ghoshal (2000)
warn that liabilities of origin are largely psychological factors that arise due to the lack of
well-established international experience, misplaced knowledge of firm’s capabilities, or
market threats. Since the country of origin label in Arçelik’s case was considered a liability
rather than an asset, Arçelik/BEKO during the last decade underwent a serious streak of
acquisitions of notable EU brands such as Altus and Arstil Mobilya in Turkey, Flavel and
Leisure in UK, Blomberg and Grundig in Germany, Arctic in Romania, Elektrabregenz in
Austria. The effect was visible, because the internationalization of brand identity made
BEKO a truly international brand, as consumers through Europe often fail to identify the
Turkish origin of Arçelik/BEKO products. These actions assisted Arçelik to build brand
awareness and trust, while at the same time focus on developing specialized products from a
pooled R&D and a safer legal protection of their property rights (Luo & Tung, 2007).
Having established its accelerated internationalization model (Bonaglia, Goldstein &
Mathews, 2007) by entering the developed markets of the EU and its two production plants in
Turkey and Romania, Arçelik exploited its empowered brand to strengthen its position in
neighboring developing countries in Balkans, Middle East, the ex-Soviet Turkic States and
more importantly Russia. At this development stage, Arçelik’s production facilities in Russia
(2006) and China (2007) were motivated rather from a market expansion and revenue
generation objectives than seeking new assets or technologies in these markets. These
ambitious ventures in two of the BRIC countries established the intentions of Arçelik A.S. to
replicate its European international experience in a more global marketplace; because last
decade’s progress was rather a good start than an accomplished goal.
4.2.2 Vestel Group
Drawing a similar pattern of business organization, Vestel also belongs to transnational
business group, which holds the name of its founder, the Zorlu Group. Established in 1950s,
Zorlu Holding quickly expanded from textile to electronics, energy production and real estate
services. The Zorlu conglomerate, with Vestel as its flagship company for more than a
decade, sustained the position of a Turkish pioneer on exporting into new markets, topping
the list of Turkish firms as one of the biggest exporters. (ISS Corporate Services, Inc. , 2010)
Vestel was thus founded in 1994, setting its objective to employing extensive R&D efforts in
order to provide high-quality products. Its customers are grouped into 3 principal categories.
The A-brands are prominent global manufacturing brands for which Vestel produces
4. Case Studies
22
premium goods, such as Panasonic, LG, Sharp, JVC, Toshiba, Hitachi and Sanyo. The B-
brands are retailers like Carrefour for which Vestel has OEM contracts operated under thin
margins, considerable volumes, and high competitive structure. The last group is the OBM
sales under acquired brands in EU or own brand in Turkey and neighboring countries. (Ilman,
2009) Because deals with OEM and ODM6 partners have established competitive pressure
for new technologies; this last decade saw a change in the approach of international markets,
where the company started developing technology and products under its own name. Vestel
opened its first production plant outside Turkey in order to reach new markets for its branded
goods. By establishing its Russian plant, Vestel would penetrate the Russian market along
with other CIS7 countries, while staying out of European markets in order not to compete
with its partners for whom Vestel produces OEM goods. In his dissertation, Ilman (2009)
observed that Vestel’s market expansion had initially started in Europe, then continued in the
regions around Turkey, while only recently has the firm ventured into new markets that are
geographically more distant (Ilman, 2009). This pattern serves to overcome technology and
brand name deficiencies by acquiring companies and experience in Europe prior to
establishing own brand presence in home market and psychically close countries as a
springboard for a more international expansion.
Except expanding its market reach on a more global landscape, Vestel has also achieved into
enforcing its OEM and brand products with an extended network of R&D centers worldwide.
By starting its internationalization with its research department first, Vestel has effectively
sought to develop necessary firm-specific advantages in order to preserve its competitiveness,
while keeping the production costs down by maintaining low cost conditions in the home
market. The firm’s institutional environment has allowed it to have a natural competitive
advantage over Far East competitors because of the Customs Union between Turkey and EU,
geographical proximity to EU markets, and tax advantages in CIS countries through its
establishment in Russia.
While Vestel continues to offer OEM products in EU, and exports to 127 countries
worldwide, the firm has focused its branded internationalization efforts in proximate
emerging countries markets. Yaprak and Karademir (2010) adhered to the importance of
business group affiliation of Vestel brand for its accelerated internationalization since the
1990s. Building over experiences from other Zorlu Group affiliates and related knowledge
spillover, Vestel sought new markets for different strategic motives. Markets such as ex-
Soviet States, the Middle East, North African and South Asian countries provided Vestel with 6 ODM – Original Design Manufacturer 7 CIS – Commonwealth of Independent States
4. Case Studies
23
an opportunity to exploit its R&D advancement, technological capabilities and quality
standards into penetrating these markets and establishing a positive brand image. In order to
better reach these goals, Vestel recently acquired Velfrost brand, along with Finlux and
Luxor - companies with recognized and respected image in Northern Europe and Russia.
Seeking to further improve its brand, Vestel’s ventures with Graetz and Telefunken serve to
strengthen Vestel’s position in EU markets.
These ventures also play an important role into transferring a positive brand image to the
markets where Vestel sells under its own brand name. Furthermore, the company was an
early participant of Turkish Government’s Turquality program that offered incentives to
firms that contributed to the improvement of Turkey’s country of origin label image. (Tac &
Aglargoz, 2007)
Having established a strong global market position in televisions as well as a growing
influence in white goods production, Vestel can also take advantage of economies of scale.
This adds another important preferential benchmark factor vis-à-vis Asian competitors,
especially when targeting European markets, giving Vestel the competitive edge into
successfully establishing its own international presence. With revenues generated from
international activities reaching USD 2.4 billion or 77% of its entire production, Vestel is
trying to establish itself as a serious contender for global market share.
5. Analysis
24
5. Analysis
5.1 Approaches: Asset-seeking vs. Opportunity-seeking
Approaches from the 2x2 Model are corresponding to the main motivation for EM MNCs
towards internationalization. These motivations are, as mentioned in the model, asset-seeking
and opportunity-seeking. Theoretically, conditions that influence EM firms to go abroad
would most likely to land in one of these two approaches. Indubitably, firms’ motivations
often appear too complicated to be categorized solely within one of the approaches. Many
firms’ motivation consist both asset-seeking and opportunity-seeking with different degree of
needs suitable for the firm itself. However, different firms could value one approach over
another, depending on the nature and condition of the firm’s attempts and expectations from
its internationalization process. In other words, some firms are more of asset-seeking-type
firms, while some are more of opportunity-seeking-type.
The following chart summarized the approaches of all four firms from the case studies, and
categorized into asset-seeking and opportunity-seeking:
Approaches
Asset-seeking Opportunity-seeking
Lenovo
- Acquisition of IBM to establish global brand recognition and presence;
- Management skills and human talents in order to match a global standard and perspectives;
- More advanced technology to transform its low-cost products into premium global brands.
- Wider range of international customer base comparing to the limited market within domestic market;
- More point of sales in different region open new opportunities to create diversified products;
- Increased chances to access into new marketing and sales channels.
Haier
- Establishment of foreign subsidiaries and international sales network broaden the firm’s market flexibility;
- New technology acquisition and management skills through M&A and joint ventures.
- New markets create essential opportunity to solve firm’s financial constraint;
- New ventures in a bigger realm of global market to avoid domestic market constraint;
- New organizational structure to help the firm to exist from a financial troubled position.
Arçelik
- OEM (Sears and Whirlpool) partnerships to develop technology and know-how;
- Aggressive series of brand acquisitions in developed EU countries to gain access to new resources and capabilities;
- Presence in developed markets to help establish strong & positive brand image.
- Latecomer MNC status made them flexible to address changing market needs more effectively and exploit rivals’ established market positioning, as well as target niche markets;
- Penetrate the market with OBM strategy using the BEKO brand image in European countries;
- Enter emerging markets by exploiting the created brand image in EU;
- Offer highly competitive products at lower costs by exploiting their relatively superior technology and adoptability in other emerging markets.
Vestel - Pooled R&D in developed markets to develop superior products;
- Exploit mass production abilities to produce for retailer OEMs under thin margins and highly
5. Analysis
25
- Capitalize on OEM standards of quality with world-class brand contracts to develop know-how competencies;
- Filing for patents and intellectual property protection in safer and more regulated European legal and business environment to safeguard inventions.
competitive market;
- Use firm-specific advantages of cutting-edge technology and positive brand image to enter emerging markets geographically close to Turkey with its own brand;
- Strengthen the position in emerging markets through acquisitions of brands with respectable image in those markets.
5.1.1 Asset-seeking
When comparing four technological firms from two different emerging markets, we have
found unique similarities within their approaches towards asset-seeking. The asset that these
firms seek through internationalization can be generalized into Market Flexibility, Global
Brand Recognition, and Capability.
Market Flexibility. Firms from emerging markets tend to have the similarities of having a
saturated domestic market. Their performances within domestic markets are somehow
constrained by many limitations or extensive competition. Both Lenovo and Haier
experienced rigorous competition in China by the establishment of foreign brands, and their
threat to take over Chinese market. Their contribution into internationalization are the
existing strategy to end the constraints and exploring newer and bigger markets abroad. The
flexibility also reaches the point where firms can be able to seek protection of its valued
assets, like Vestel’s approach to secure inventions under safe and regulated European legal
environment.
Global Brand Recognition. Prior to internationalization, many firms have already established
a fair degree of brand recognition within their own country. However, in order to become a
global firm, international brand recognition is considerably compulsory. Of all four firms we
have studied, global brand recognition is one of the main targets to seek through
internationalization. With improved brand image and strong recognition, EM MNCs can
better present themselves in developed markets. Mergers and acquisitions are usually the
strategies for EM firms to enhance and accelerate global brand recognition; such behavior
can be identified in the significant acquisition of IBM PCD from Lenovo.
Capability. Conceptually, EM MNCs have the desire to seek through developed countries for
new technology and particular skills that is hard to imitate, because it is evidently proper to
say that firms from developed countries are more equipped with newer and deeper
technology pool than developing country firms. Some technology or skills are not as easy as
5. Analysis
26
take-and-go; they certainly require long-term practice and orientations. When EM MNCs
establish alliances with firms from developed countries, they create convenient progress
towards obtaining new technology and skills such as management styles and R&D
techniques.
5.1.2 Opportunity-seeking
Opportunity-seeking approach can be found momentous for firms from emerging markets to
create, learn, and explore through internationalization process. The characteristics of
emerging markets often appear to limit certain opportunities to develop within domestic
market, especially due to institutional reasons. In such respect, EM firms tend to search
abroad for extensive range of opportunities. From our case studies, we can identify three
types of opportunities that all four cases presented seek through: New Market Exploration,
Advantage Exploitation and Exploration, and Diversification.
New Market Exploration. The concept of ‘new market exploration’ is relatively similar to
“market flexibility” in asset-seeking approach. Such notion emphasized that firms from
emerging markets were faced with domestic market constraint and competition, which
consequently leads them to seek new market outside their own country. ‘New market
exploration’ in opportunity-seeking approach particularly focuses on the opportunities
created by new market, and the actions for firms to seek such opportunity. Relatively,
internationalization can enable firms to create opportunity in the new markets, which allowed
firms to expand towards a new range of customers, suppliers, products, etc.
Advantage Exploitation and Exploration. Firms from emerging market are usually equipped
with certain competitive advantages before becoming internationalized; some advantages
may be obscure within domestic market, but appear to be significant in foreign markets. Such
notion can be noticed particularly in EM MNCs, as these firms usually have rich resource
availability or enormous cost advantage over those firms from developed markets.
Internationalization has empowered opportunities for these EM MNCs to exploit such
competitive advantage into foreign markets as latecomers. Additionally, through
internationalization, firms tend to receive new capabilities and technology to develop
advanced skills as new competitive advantages.
Diversification. The international market provides a possible platform for EM MNCs to
achieve diversification. With new technology acquired through internationalization, firms can
be able to form horizontal diversification to introduce new products and services competitive
to a global standard. Firms like Arçelik are able to introduce new lines of products or brands
5. Analysis
27
such as BEKO; therefore successfully transforming themselves from OEM to OBM
producers. They effectively use similar technologies, capabilities, and resources across the
whole company internationally, forming concentric diversification (Helms & Cengage,
2006). Firm’s diversification can enhance global reputation and strengthen international
market position; moreover, headquarters in emerging market can be able to benefit from such
innovations as well.
5.2 Perspectives: Institutional based vs. Resource based
The perspectives sketched under the 2x2 Model shed light over the factors of external
environment and firm based internal strategic standings of Emerging Market firms. Whereas
both external and internal events of a firm interact into aligning these firms’
internationalization motivations, both perspectives included in the model are equally
important into establishing the conditions for firms to consider internationalization processes.
These perspectives address the institutional based and resource based conditions as separate
modules, yet theoretically these perspectives are not at all mutually exclusive. EM MNCs are
highly dependent on their institutional environment of home and host countries, just as much
as they depend on the continuous flow of resources and capabilities to build firm specific
advantages or supersede the disadvantages they may incur when undertaking cross-border
activities.
In the chart drawn below, the perspectives that affected the four case study firms are
underlined, grouped into institutional based and resource based respectively.
Perspectives
Institutional-based Resource-based
Lenovo
- “Open door” policy allowed establishment of POEs, and enhanced global perspectives of Chinese firms;
- “Go global” policy encouraged firms to go abroad;
- Intensive domestic competition among foreign brands triggered firms to search for new markets.
- Opportunities to receive new and more advanced technology through international expansion;
- Existing platform of procurement and manufacture processes create possible cost advantages among global competition;
- Improve management skills by benchmarking international best practices of developed market firms.
Haier
- Threat of foreign brands taking over domestic market;
- Government support to carry out a more concrete internationalization strategy;
- Shipping cost disadvantage in home appliances is solved by overseas subsidiaries;
- A fair distribution of existing resource into global market to allow resource exchange;
- Superior technology received from international joint ventures that satisfy the need to become a global brand.
5. Analysis
28
- Foreign subsidiaries can help reduce or avoid regional tariffs.
Arçelik
- State reforms and EU-Turkey bilateral agreements increased competitiveness in home market and liberalized tariff barriers to enter European markets;
- Turkish trade deficit, financial crisis and political instability acted as a push factor from home market;
- Country of origin label liability urged the firm to access new brands through acquisitions.
- Proximity to developed EU market companies made possible for access to new resources through M&A and knowledge spillover;
- Cost advantage over EU rivals provided for useful resource-exchange measure to supersede its brand-name disadvantage;
- Affiliation to Koç Holding Business Group helped the firm to utilize group’s experiential bundle and reduce opportunism through Business Group’s internalized structure.
Vestel
- Affiliation into government based Turquality program to promote international ventures of Turkish firms, added incentives to internationalize;
- Customs Union between EU and Turkey provides a natural competitive advantage over Far East competitors.;
- International production plant in Russia has provided transaction cost efficiencies within Russia and CIS countries through tax advantages.
- Affiliation to Zorlu Group helped the firm to build over the experiences of other Group’s affiliates and exchange valuable resources internally within the Business Group.
5.2.1 Institutional based
Benchmarking all four multinationals from the table above, we observe that firms from both
emerging markets are faced with some similar institutional characteristics. While indicating
factors on external environment, these characteristics focus on Governmental Incentive
Programs, Subsidiary-based Tax Leverages and Deregulation of Home Markets.
Governmental Incentive Programs. All four firms from Chinese and Turkish markets have
been beneficiaries of some kind of governmental programs to promote international ventures
of domestic firms. While Lenovo and Haier found the Chinese Government’s ‘go global’
policy helpful to build their international perspectives, Turkey promoted its Turquality
program to award home firms that undertook international activities, which affected both
Arçelik and Vestel. Firms from both countries also found the country of origin label as an
impediment that they sought to fix in cooperation with their respective governmental
programs.
Subsidiary-based Tax Leverages. Foreign markets are not always geographically proximate
or within common economic organizations for EM firms. Haier subsidiaries have supported
the firm’s ambitions to expand globally, yet keeping the tariffs low by being present in
different regions. In much the same way, Turkish firms have established their production
5. Analysis
29
subsidiaries in Russia, to take advantage of tax leverages when they target Russian and CIS
States. This characteristic is assumed typical of emerging markets, since their political and
economic development stages have yet to establish multilateral agreements and affiliations
into such economic organizations.
Deregulation of Home Markets. Theoretically, the development stage of emerging markets
suggests that these markets have undergone serious reforms, and have succeeded into
deregulating their home markets. These institutional achievements have opened these markets
to increased competition from a multitude of firms, both home-based and foreign. The
presence of strong branded multinationals has pushed Lenovo to seek new markets in order to
spread the intensity of competition in a more global arena. The transition to more effective
market-based economies has created the ground for the transformation of firms towards a
more international nature.
5.2.2 Resource based
The nature of the technology-based industries stresses the importance on controlling valuable
but rather tacit assets, in the form of intellectual property and competitive know-how. From
this perspective, technology-related firms from emerging markets are considered to have an
underdeveloped resource base in their home market, pushing them to seek these resources
abroad. When concerning resource-based perspective in the light of internal firm level
factors, similarities drawn from the studied firms can be categorized into M&A to Access
Technology and Cost Advantage Opportunities.
M&A to Access Technology. Internationalization theories suggest that Mergers and
Acquisitions are models that latecomer MNCs use as a springboard to reach their more
mature rivals. All EM MNCs studied in the cases belong to the latecomer MNC group. The
case firms have undertaken M&A activities to gain access to new technologies and
innovations, such as Lenovo’s acquisition of IBM PCD, as well as Arçelik and Vestel’s
acquisitions of numerous European brands. Establishing their presence in these markets
through brand acquisition also lowers the opportunism related to the legal protection of
intellectual property assets.
Cost Advantage Opportunities. Low cost labor and mass production are characteristics that
represent all four firms. This cost-efficient structure has enabled these firms to develop firm-
specific advantages they need to exchange for brand awareness and international market
share disadvantages. Even though R&D activities are concentrated in developed countries, all
four firms have proactively tapped these markets by establishing international subsidiaries in
5. Analysis
30
order to maintain competitiveness with established brands from developed countries. Being
on par with technology, the cost advantage structure gives EM MNCs an important advantage
when targeting international markets.
5.3 Differences between China and Turkey
The analysis above, presented overwhelming similarities among studied firms when assessed
against the approaches and the perspectives from the 2x2 Model. Yet, during the course of
compiling the cases, we also noticed that the Chinese and Turkish markets had some
differences, presumably because of the size of their markets. Even though both countries
share similar economic development patterns, the size of the Chinese market appears to be
more attractive for foreign firms to invest. These firms establish production subsidiaries in
order to take advantage of low cost labor and unique market expansion opportunities in
China. Thus, the first difference between the markets was found to be the size of foreign
competition covering home market shares – case study firms from Turkey enjoyed less
competition and a safer home market than their Chinese counterparts. Another difference
found is that generally, when Chinese firms go abroad and acquire well-established brands,
they tend to use this to enter developed markets whereas Turkish firms will use their acquired
brand image to target markets from other emerging markets. It can be summarized that both
differences have a common denominator: the physical size difference of these markets.
Further differences exist, but appeared to be less relevant for our analysis.
5.4 Consolidated review of the 2x2 Model
We have discussed both sections of the 2x2 Model separately thus far, using lessons learned
from the firms presented in the case study section. Figure 3 summarizes the analysis, giving
insight into the logical flow from perspectives’ influence on approaches, and finally towards
motivation generation.
5. Analysis
31
Figure 3: Consolidated view of 2x2 Model
5.4.1 Impact of perspectives over approaches
Theoretical perspectives that affect EM MNCs play an important role on firms’ strategic
decision-making process to undertake internationalization processes. The socio-economic
patterns of the institutional based perspective underline influential circumstances in the form
of governmental infrastructure and incentives, as well as knowledge base development stage
in home markets.
Impact of perspectives over Asset-Seeking Approach
Firms from emerging economies are faced with less developed markets than their global
rivals, both in terms of external and internal factors. As such, when it comes to assessing the
asset-seeking approach, institutional and resource based perspectives are both influential
factors. First, institutional elements such as the liberalization of home regulatory markets, tax
incentives and host market pull-factors, offer EM firms preferential conditions to develop
specific assets they cannot reach in their home markets by going abroad. Since governmental
reforms increase the home market competitiveness from foreign firms, EM MNCs find other
institutional tools (incentives, country affiliation in economic organizations) to apply on
5. Analysis
32
internationalization, in order to build new competencies and assets to remain competitive in
their home market, as well as to expand its presence elsewhere. For instance, Arçelik’s asset
seeking approach was assisted by tariff reduction agreements, which created unique
opportunities for the firm towards EU markets. OEM contracts with Whirlpool, and own
R&D centers opened gateways for Arçelik to reach innovative technology. From these
perspectives, addressing technology infrastructure in developed EU markets as a pull factor,
the company has established advanced technology, progressive R&D and also market
knowledge through OEM contracts.
Second, resource-based factors focus on the transactional efficiency of developing resources
and capabilities internally, as well as deciding when this efficiency makes it more logical to
acquire necessary resources from external sources. In our cases, the technological skills were
sought as more efficient to be acquired through brand acquisitions of developed countries’
firms than generated entirely internally. For example, global brand recognition as an
important asset can be difficult for many EM MNCs to obtain during their
internationalization process. Lenovo sought through this very precious asset with the help of
acquiring recognized and respected world-class brand, the IBM PCD.
The external environment of all firms plays an important role on firms’ decision making, but
in the case of emerging countries, the shifting market conditions and technological skills
scarcity suggest the importance of perspectives towards asset seeking approach.
Impact of perspectives over Opportunity-Seeking Approach
On the other hand, opportunity-seeking behavior is also closely interrelated to the prevalence
of resources that EM firms control internally, as well as the institutional environment that
influences firm’s internationalization efforts. From the resource-based perspective, the
resource-exchange theory (Chang & Hong, 2000) suggests that EM MNCs use their
competitive advantages to gain the benefits to minimize their competitive disadvantages. The
use of firms’ competitive advantage for leverage into tapping new resources and skills abroad
explains the EM MNC approach to seek opportunities by exploiting their established position
or resource-based competitive advantage. For instance, International subsidiaries of Haier
have helped reducing heavy tariffs and shipping costs in certain geographical areas. Along
with the cost advantage Haier has already equipped in domestic market, Haier has replicated
its competitive advantages abroad in order to deal with the disadvantages of brand awareness.
Institutional factors also play an important role when firms seek opportunities through
internationalization. Governmental programs to promote foreign activities of firms such as
5. Analysis
33
Chinese ‘go global’ policy or Turkish ‘Turquality’ offer an influential push for EM MNCs
that seek to exploit their capabilities to expand their activities globally. For example, Vestel’s
internationalization process was landed during the period when the Turkish government
subsidizes domestic companies to establish international presence with its ‘Turquality’
policy. Along with such institutional encouragement, the acquisition of brands like Velfrost,
Luxor and Finlux has gained capabilities such as management skills and technology
advancement. From such institutional and resource based perspectives, Vestel’s
internationalization process was able to take advantage of governmental support programs to
build superior capabilities, and achieve its goal of global brand recognition.
While these governmental programs have direct positive effects, political constraints and
tariff obstacles in home country can also act as push factors from home, when firms tend to
establish foreign subsidiaries to achieve efficient production or distribution channels. Thus,
the institutional factors originating from both home and host markets play an important role
on the EM firms’ motivation to seek opportunities abroad.
5.4.2 Approaches defining motivations
The theoretical approaches defined in the 2x2 Model underline two dimensions that EM
MNCs take as motivations to internationalize. Both of these paths are prevalent in the
internationalization process of EM firms, though some firms have tendencies to lean more
towards asset-seeking and some other towards opportunity-seeking. The institutional and
resource-based perspective that influence each of these approaches are merely a crossroads
that EM firms choose to drive through using the approaches as a steering wheel to reach
strategic decisions consolidating all these factors that influence their motivations.
Even though the model defined the motivation approaches as asset-seeking and opportunity-
seeking, a firm can go both ways. The study of motivation is not an exact science, and is
prone to change along with changes that come from the bottom of the 2x2 Model – the
perspectives, and move its way up. EM firms have ever-changing market conditions and
asynchronous development stages. As such, observing the motivation approach that influence
firms’ internationalization decision varies over time, but generally falls into one of the
categories, either asset-seeking or opportunity-seeking.
6. Conclusion
34
6. Conclusion
The study on motivation of emerging multinationals towards internationalization is a
behavioral topic susceptible to changing market conditions and firms’ experiences. Within
this paper, we have focused our research on how these motivations are triggered, and towards
what approaches these motivations lead EM MNCs when they undergo internationalization
process. Defining factors and conditions that impact motivations constitute a complex and
esoteric issue, studied and discussed over by several researchers (Dunning, 2006; Bonaglia,
Goldstein & Mathews, 2007; Gammeltoft et al., 2010; etc.) However, in response to the
questions raised in the introductory section of the paper, we have summarized that indeed EM
MNCs are affected by unique institutional and resource factors in their home markets. In
order to best capture an eclectic, yet simplified explanation of internationalization
motivations of EM MNCs, the 2x2 Model summarizes the theoretical insights into two
perspectives, namely the institutional and resource-based ones, which influence the
motivation pattern of the firm towards two approaches, asset-seeking and opportunity seeking
(figure 3). Understandably, emerging market environment is ever changing towards reaching
the developed stage, which means that the motivations of emerging market firms may also
change constantly. The 2x2 Model platform efficiently deals with channeling these changes
in one of its perspectives, affecting the approaches as well. The role of the 2x2 Model is not
to describe how EM MNCs internationalize, but rather provide the internationalization
researchers an idea on the factors that push the internationalization motivations of these
firms, and how these firms direct these motivation influences throughout their decision-
making.
6.1 Limitations
An extensive amount of existing studies, theories, and models have been used within our
research, but the information included is still considered selective, and assumed to best serve
our topic purposes. We acknowledge that interviews and firm observations are
complementary assets to better validate the information of our cases, but in spite of limited
budget and resources, we reasoned that interviews would add more costs than benefits to our
paper, as explained in section 3.3.2.
The 2x2 Model initiated from this paper is a simplified summarization and elaboration based
on a series of existing studies, in order to provide a perception to easily understand a complex
subject. Therefore, further development into deeper and more complicated material became
6. Conclusion
35
limitation for this paper to carry out. Our personal backgrounds and established networks
have also restricted us to provide perceptions only from China and Turkey, which excluded
emerging markets from other parts of the world, especially those with rich natural resources
in Latin America, who have persistently shown vigorous internationalization activities around
the globe today.
6.2 Further research proposals
Motivation is a complicated subject, thus it gives enormous potential for further development
of this topic, as well as the 2x2 Model. The validation of a model needs continuous
validation, examination and exploration; therefore, we hope that the future of the 2x2 Model
can be attested with more firm studies, broader geographical specification, and different
industry analysis. Furthermore, since internationalization motives have important influences
towards strategic actions thereafter; we are looking forward to future studies that can address
proper techniques to elaborate motivations into effective strategies within EM MNCs.
References
36
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Appendix
41
Appendix
Exhibit 1: Haier’s major oversea FDI
Year Location Product Mode 1996 Indonesia Refrigerator Joint venture
1996 Philippines A/C, Refrigerator Joint venture
1998 Malaysia A/C, Refrigerator Joint venture
1999 Iran A/C Joint venture
1999 USA Refrigerator Greenfield
2000 Bangladesh A/C, Refrigerator Joint venture
2001 Pakistan A/C, Refrigerator, Washer Greenfield
2001 Italy Refrigerator Merger
Source from Liu & Li (2002)
Appendix
42
Exhibit 2: Case studies comparison chart (Full View)
2x2 Model C
ase
Stud
ies
Approaches Perspectives
Asset-seeking Opportunity-seeking Institutional-based Resource-based
Lenovo
- Acquisition of IBM to establish global brand recognition and presence;
- Management skills and human talents in order to match a global standard and perspectives;
- More advanced technology to transform its low-cost products into premium global brands.
- Wider range of international customer base comparing to the limited market within domestic market;
- More point of sales in different region open new opportunities to create diversified products;
- Increased chances to access into new marketing and sales channels.
- “Open door” policy allowed establishment of POEs, and enhanced global perspectives of Chinese firms;
- “Go global” policy encouraged firms to go abroad;
- Intensive domestic competition among foreign brands triggered firms to search for new markets.
- Opportunities to receive new and more advanced technology through international expansion;
- Existing platform of procurement and manufacture processes create possible cost advantages among global competition;
- Improve management skills by benchmarking international best practices of developed market firms.
Haier
- Establishment of foreign subsidiaries and international sales network broaden the firm’s market flexibility;
- New technology acquisition and management skills through M&A and joint ventures.
- New markets create essential opportunity to solve firm’s financial constraint;
- New ventures in a bigger realm of global market to avoid domestic market constraint;
- New organizational structure to help the firm to exist from a financial troubled position.
- Threat of foreign brands taking over domestic market;
- Government support to carry out a more concrete internationalization strategy;
- Shipping cost disadvantage in home appliances is solved by overseas subsidiaries;
- Foreign subsidiaries can help reduce or avoid regional tariffs.
- A fair distribution of existing resource into global market to allow resource exchange;
- Superior technology received from international joint ventures that satisfy the need to become a global brand.
Arçelik
- OEM (Sears and Whirlpool) partnerships to develop technology and know-how;
- Aggressive series of brand acquisitions in developed EU countries to gain access to new resources and capabilities;
- Presence in
- Latecomer MNC status made them flexible to address changing market needs more effectively and exploit rivals’ established market positioning, as well as target niche markets;
- Penetrate the market with OBM
- State reforms and EU-Turkey bilateral agreements increased competitiveness in home market and liberalized tariff barriers to enter European markets;
- Turkish trade deficit, financial crisis and political instability acted as a push factor from home market;
- Proximity to developed EU market companies made possible for access to new resources through M&A and knowledge spillover;
- Cost advantage over EU rivals provided for useful resource-exchange
Appendix
43
developed markets to help establish strong & positive brand image.
strategy using the BEKO brand image in European countries;
- Enter emerging markets by exploiting the created brand image in EU;
- Offer highly competitive products at lower costs by exploiting their relatively superior technology and adoptability in other emerging markets.
- Country of origin label liability urged the firm to access new brands through acquisitions.
measure to supersede its brand-name disadvantage;
- Affiliation to Koç Holding Business Group helped the firm to utilize group’s experiential bundle and reduce opportunism through Business Group’s internalized structure.
Vestel
- Pooled R&D in developed markets to develop superior products;
- Capitalize on OEM standards of quality with world-class brand contracts to develop know-how competencies;
- Filing for patents and intellectual property protection in safer and more regulated European legal and business environment to safeguard inventions.
- Exploit mass production abilities to produce for retailer OEMs under thin margins and highly competitive market;
- Use firm-specific advantages of cutting-edge technology and positive brand image to enter emerging markets geographically close to Turkey with its own brand;
- Strengthen the position in emerging markets through acquisitions of brands with respectable image in those markets.
- Affiliation into government based Turquality program to promote international ventures of Turkish firms, added incentives to internationalize;
- Customs Union between EU and Turkey provides a natural competitive advantage over Far East competitors.;
- International production plant in Russia has provided transaction cost efficiencies within Russia and CIS countries through tax advantages.
- Affiliation to Zorlu Group helped the firm to build over the experiences of other Group’s affiliates and exchange valuable resources internally within the Business Group.