Basics of Conflict Resolution

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    BASICS OF CONFLICT RESOLUTION:RESOURCES AND STRATEGIES

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    ACKNOWLEDGMENTS

    This paper was prepared by RESOLVE, Inc , wi!h Chris!ine "end#ich as $ead

    a%!h&r I! was par! &' a pr&(ra) &' ac!i*i!ies &n c&n'$ic! res&$%!i&n s!ra!e(ies '&rpar!icipa!&ry )ana(e)en!, !as+ )ana(ed by e!sy McGean %nder !he &*era$$s%per*isi&n &' Deepa Narayan Va$%ab$e (%idance was pr&*ided by !he C&n'$ic!Res&$%!i&n Ad*is&ry Gr&%p c&nsis!in( &' She$!&n Da*is, S!e*e -&$!#)an, MirandaM%nr&, Warren *an Wic+$in, Char$es di Le*a, V&$!aire Andres, G&rd&n App$eby,Da*id Casse$$s, Va$en!ina O+ar%, Na! C&$$e!!a, Kres#en!ia M D%er, A$cy&neSa$iba, E$$en Schaen(&$d, E%(en .in+e$ and Ayse K%da!

    A specia$ !han+s !& a$$ !h&se wh& pr&*ided RESOLVE wi!h 'eedbac+ &n !heres&%rce b&&+, She$!&n Da*is, e!sy McGean, Miranda M%nr& and DeepaNarayan Than+s !& Ka!rin+a Ebbe and Anders R%d/*is! '&r !he 'ina$ re*iew and

    edi!in( &' !he paper and !& Cris!ina T%)a$e '&r !he '&r)a!!in(

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    Introduction

    De*e$&p)en! in!er*en!i&ns &'!en chan(e !he p&wer re$a!i&nships

    be!ween di''eren! (r&%ps in s&cie!y They )ay a$s& chan(e !hese (r&%ps0re$a!i&nship !& !he en*ir&n)en! S&)e (r&%ps s!and !& $&se whi$e &!hers (ain'r&) s%ch in!er*en!i&ns and as a res%$! c&n'$ic!s )ay e)er(e C&n'$ic!s &rdisp%!es are a n&r)a$ par! &' s&cia$ in!erac!i&n, b%! when !hey bec&)edys'%nc!i&na$ !hey ha*e a ne(a!i*e i)pac! &n a$$ wh& are in*&$*ed "ar!icipa!&ryde*e$&p)en!, in*&$*in( di''eren! (r&%ps wi!h di''eren! in!eres!s in c&))&npr&1ec! %nder!a+in(s, )ay a$s& en!ai$ disp%!es and c&n'$ic!s as par! &' !hepr&cess E''ec!i*e )echanis)s and !echni/%es '&r c&n'$ic! pre*en!i&n,)ana(e)en! and res&$%!i&n are !h%s necessary '&r res&$*in( c&n'$ic!s &r +eepin(!he) wi!hin accep!ab$e $i)i!s

    The 'ie$d &' c&n'$ic! &r disp%!e res&$%!i&n res!s &n a 'ew cri!ica$ ideas ab&%! !hena!%re &' c&n'$ic! and h&w i! can be )ana(ed These ideas a$s& ha*e i)p&r!an!prac!ica$ i)p$ica!i&ns A)&n( di*erse indi*id%a$s &r (r&%ps i! is n&r)a$ '&rdi''erences !& e)er(e Na!i&ns, re(i&ns and *i$$a(es di''er wide$y by c$ass,e!hnici!y, re$i(i&n and (ender G&*ern)en! a(encies )ay h&$d &pp&sin( *iews &rrepresen! di''eren! in!eres!s .ac!%a$ in'&r)a!i&n ab&%! iss%es and pr&1ec!s )aydi''er acr&ss (r&%ps "ercep!i&ns &' c&n'$ic!s as we$$ as c&n'$ic! res&$%!i&npr&ced%res di''er be!ween c%$!%res 2e ( )a1&ri!y *&!e in Wes!ern s&cie!ies andde$ibera!i&n %n!i$ c&nsens%s is reached in s&)e !radi!i&na$ s&cie!ies3 Accep!in(di''erences as n&r)a$, iden!i'yin( $a!en! and e)er(in( c&n'$ic!s and !heperspec!i*es and in!eres!s !ha! $ay behind !he), are re/%ire)en!s '&r

    c&ns!r%c!i*e and c%$!%ra$$y appr&pria!e c&n'$ic! )ana(e)en! C&n'$ic! )ana(e)en! e''&r!s need !& in*&$*e a$$ +ey s!a+eh&$ders in !hepr&cess Transparency and in'&r)a!i&n4sharin( 'r&) !he s!ar! &' a de*e$&p)en!pr&1ec! can e$i)ina!e c&n'$ic!s ca%sed by inc&)p$e!e &r dis!&r!ed +n&w$ed(eAccep!ance and a)p$e space '&r cri!icis) and n&n4*i&$en! e5pressi&ns &'di''eren! in!eres!s &r *iewp&in!s can pre*en! !he de*e$&p)en! &' )&rea((ressi*e and des!r%c!i*e '&r)s &' c&n'$ic! In s&)e c%$!%res i! )ay be di''ic%$!!& &pen$y re*ea$ e5is!in( c&n'$ic!s and in s%ch cases specia$ sensi!i*i!y andana$ysis &' !he si!%a!i&n &' )ar(ina$i#ed (r&%ps are needed

    "r&1ec! w&r+ in de*e$&pin( c&%n!ries raises )any c&)p$e5 and sensi!i*eiss%es T& wha! e5!en! and h&w sh&%$d a !as+ !ea) )e)ber in!er*ene !& brin(p&&r and &!her )ar(ina$i#ed (r&%ps ac!i*e$y in!& !he desi(n &' a pr&1ec!6 Wha!+ind &' res&%rces sh&%$d be pr&*ided !& 'aci$i!a!e indi(en&%s (r&%ps0 par!icipa!i&nin a pr&1ec! ne(&!ia!i&n6 Can c&n'$ic! res&$%!i&n s!ra!e(ies be %sed !& addressc&n'$ic!s !ha! inc$%de c&rr%p!i&n &r *i&$ence6 N&ne &' !hese /%es!i&ns ha*esi)p$e answers They can &n$y be addressed in !he c&%rse &' !he par!ic%$arpr&1ec! in a par!ic%$ar c%$!%ra$ and p&$i!ica$ c&n!e5! .a)i$iari!y wi!h c&n'$ic!res&$%!i&n s!ra!e(ies and !echni/%es c&%$d 'aci$i!a!e appr&pria!e resp&nses

    Using the Document

    The p%rp&se &' !his d&c%)en! is !&7 pr&*ide W&r$d an+ Tas+ Tea) s!a'' wi!h a prac!ica$ in!r&d%c!i&n !& !he

    &&$ d h i/% & & $i &$% i& d8

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    (i*e Tas+ Tea) s!a'' a re'erence (%ide 2inc$%din( na)es, descrip!i&nsand c&n!ac! n%)bers3 !& disp%!e res&$%!i&n specia$is!s in c&%n!riesar&%nd !he w&r$d

    The 'irs! chap!er &' !he d&c%)en! $ays &%! !he basic 'ra)ew&r+ &' c&n'$ic!

    res&$%!i&n, pr&*ides an in!r&d%c!i&n !& !he pre)ises, s!ra!e(ies and !echni/%es&' !his pr&b$e) s&$*in( appr&ach I! ass%)es $i!!$e pri&r +n&w$ed(e &' c&n'$ic!res&$%!i&n &n !he par! &' i!s readers I! a$s& ass%)es !ha! )&s! d&c%)en!readers d& n&! p$an !& bec&)e specia$is!s in c&n'$ic! res&$%!i&n !he)se$*es They)ay, h&we*er, wish !& brin( pe&p$e wh& are hi(h$y s+i$$ed and +n&w$ed(eab$e in!he 'ie$d in!& !heir pr&1ec! desi(n and i)p$e)en!a!i&n !ea)s 9

    The hear! &' !he d&c%)en! is i!s $is!in( &' hi(h$y s+i$$ed disp%!eres&$%!i&n specia$is!s and cen!ers 2Chap!ers :4;3 The $is!in( c&*ers a wide ran(e&' specia$i#a!i&ns inc$%din( !rainin(, 'aci$i!a!i&n, and )edia!i&n ser*ices Thespecia$is!s $is!ed a$s& c&)e 'r&) a wide *arie!y &' bac+(r&%nds inc$%din( $aw,

    p$annin(, b%siness, $ab&r, na!%ra$ res&%rce )ana(e)en!, s&cia$ psych&$&(y andp&$i!ica$ science I! sh&%$d be added here, !ha! a! )any &' !he W&r$d an+Residen! Missi&ns !here are n&w s+i$$ed s&cia$ scien!is!s 2NGO and Ci*i$ S&cie!yspecia$is!s3 wh& can (i*e ad*ice &n appr&pria!e c&n'$ic! res&$%!i&n e5per!s and&r(ani#a!i&ns e5is!in( in !he respec!i*e c&%n!ries

    Desi(n &' appr&pria!e and s%ccess'%$ disp%!e res&$%!i&n pr&cesses re/%iresc$&se 'a)i$iari!y wi!h !he $aws, s&cia$ s!r%c!%re, c%$!%ra$ n&r)s and p&$i!ics &' !hec&%n!ry in which !he disp%!e has arisen There'&re, !he $is!in(s are (r&%ped byre(i&n and where p&ssib$e, by c&%n!ry

    The cen!ers and indi*id%a$s inc$%ded in !he d&c%)en! are di*ided in!&!w& se!s7

    The 'irs! se! is )ade %p &' !h&se wh&se w&r+ is +n&wn !& !he d&c%)en!edi!&rs These cen!ers and indi*id%a$s &''er a wide a ran(e &' e5per!ise'r&) !he !rainin( &' NGOs and indi(en&%s c&))%ni!ies !& !he desi(n &'br&ad c&ns%$!a!i*e appr&aches !& s!r%c!%ra$ c&n'$ic!s s%ch as wa!er and$and disp%!es and !he res&$%!i&n &' p%b$ic p&$icy iss%es A$$ ha*ede)&ns!ra!ed e5perience in w&r+in( wi!h di*erse (r&%ps, inc$%din(pri*a!e sec!&r represen!a!i*es and (&*ern)en! &''icia$s as we$$ asNGOs and c&))%ni!y $eaders Many ha*e had e5perience w&r+in(

    wi!h )%$!i$a!era$ de*e$&p)en! &r(ani#a!i&ns T& !he e5!en! p&ssib$e,!he sec!&ra$ e5per!ise &' !he cen!er

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    In addi!i&n, we ha*e inc$%ded a $i)i!ed n%)ber &' res&%rce (r&%pswh&se &''ices are $&ca!ed in Canada, !he =ni!ed S!a!es &r wes!ernE%r&pe, b%! wh& ha*e br&ad e5perience in de*e$&pin( c&%n!ries andsh&%$d a$s& be c&nsidered as si(ni'ican! res&%rces '&r he$pin( an+Tas+ Tea)s

    .&r !h&se wh& wish !& $earn )&re ab&%! !he %se &' c&n'$ic! res&$%!i&ns!ra!e(ies in !he c&n!e5! &' de*e$&pin( na!i&ns, we ha*e inc$%ded ash&r! bib$i&(raphy &' recen! p%b$ica!i&ns in !his area

    .ina$$y, we ha*e inc$%ded a $is!in( &' websi!es &n !he In!erne!

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    What are the Premises of Conflict Resolution?

    The 'ie$d &' c&n'$ic! res&$%!i&n res!s &n a 'ew cri!ica$ ideas ab&%! !he na!%re&' c&n'$ic! and h&w i! can be )ana(ed These basic ideas in !%rn ha*e i)p&r!an!prac!ica$ i)p$ica!i&ns Le! %s $&&+ a! !he )a1&r basic ideas and wha! each &ne

    i)p$ies

    The 'irs! pre)ise &n which w&r+ in !he 'ie$d res!s is !ha!, in &pen disc%ssi&nsa)&n( di*erse indi*id%a$s &r (r&%ps, i! is n&r)a$ '&r di''erences !& e)er(e Very'ew 2i' any3 $ar(e, c&)p$e5 s&cie!ies ha*e hi(h de(rees &' s&cia$ h&)&(enei!y In

    *ir!%a$$y e*ery c&%n!ry 44 and indeed, e*en wi!hin sin($e*i$$a(es 44 pe&p$e di''er wide$y by c$ass, !riba$ iden!i!y, cas!e,re$i(i&n, e!hnic (r&%p, (ender and a(e Wi!hin any sin($ec&%n!ry

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    '&re This )ay be especia$$y a$!h&%(h n&! &n$y !r%e in Asian s&cie!ies, which p$acea *ery hi(h *a$%e &n c&hesi&n and !ea) w&r+ In )any re(i&ns, $&wer s!a!%s(r&%ps )ay be re$%c!an! !& e*en say !ha! !hey h&$d an &pini&n di''eren! 'r&) !he*iews &' !he )&re p&wer'%$ (r&%ps !& wh&) !hey are $in+ed !hr&%(h a pr&1ec!E*en i' a sa'e si!%a!i&n is pr&*ided, !hey )ay ha*e in!erna$i#ed a *a$%e &' n&!

    c&n'r&n!in( di''erences and )ay !here'&re s!i$$ n&! say any!hin( In s%chsi!%a!i&ns, !he Tas+ Tea) )ay wish !& h&$d separa!e )ee!in(s wi!h !he $essp&wer'%$ (r&%ps !& e$ici! !heir *iews I' e*en separa!e )ee!in(s d& n&! enc&%ra(e!he (r&%ps !& *&ice !heir &pini&ns, !he Tas+ Tea) )e)bers can c&nsider as+in(appr&pria!e a%!h&ri!ies !& (i*e !he si$en! (r&%ps per)issi&n !& spea+ %p In anycase, !he Tas+ Tea) )%s! be sensi!i*e !& !he )ar(ina$i#ed (r&%ps need '&r n&!%pse!!in( s&cia$ &rder and needs !& be prepared !& n&! be ab$e !& )&*e ahead as'ar &r as /%ic+$y as sBhe )i(h! a! 'irs! $i+e

    A sec&nd idea basic !& c&n'$ic! res&$%!i&nis !ha! i! re$ies &n !he par!icipa!i&n &' a$$

    $e(i!i)a!e s!a+eh&$ders in a disp%!e N& c&n'$ic!can be c&nsidered res&$*ed i' any (r&%p wh&sein!eres!s are a''ec!ed by a disp%!e ha*e been $e'!&%! &' !he pr&cess &' decidin( h&w !& res&$*e !hepr&b$e) This c&nsidera!i&n arises, &n !he &nehand, 'r&) an e!hica$ c&))i!)en! !& (i*in(pe&p$e !he chance !& !a+e par! in )a+in(decisi&ns !ha! wi$$ a''ec! !heir $i*es I! a$s&deri*es 'r&) a prac!ica$ c&nsidera!i&n7e5perience has sh&wn !ha! when i)p&r!an!(r&%ps are e5c$%ded 'r&) a c&n'$ic! res&$%!i&n &r

    decisi&n4)a+in( pr&cess, any decisi&n !a+en is )%ch harder !& carry &%!I! is a$s& i)p&r!an! '&r +ey ac!&rs !& be in*&$*ed in a$$ aspec!s &' a c&n'$ic!

    res&$%!i&n pr&cess A s!ri+in( e5a)p$e 'r&) "er% brin(s !his p&in! h&)e7

    #2: ALL PARTIES NEED TO BEINVOLVED FROM THEBEGINNING

    (e! )any p&in!s &' *iew

    c&ns%$! wi!h s!a+eh&$dersear$y &n ab&%! h&w apr&1ec! desi(n pr&cesssh&%$d be &r(ani#ed

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    Dispute Resolution in a Forest-Dependent Communit in !eru

    A c&))%ni!y in n&r!hern "er% is $&ca!ed near a '&res!, &n which !hey re$ied '&r w&&dand &!her pr&d%c!s !ha! s%pp$e)en!ed !heir die! and inc&)es The '&res! is e5!ensi*e andc&n!ains a n%)ber &' c&))ercia$$y *a$%ab$e species The c&))%ni!y d&es n&! ha*e c$ear $e(a$!i!$e !& i!

    In !he $a!e 9 0s, a $%)ber c&)pany based in Li)a, !he "er%*ian capi!a$, be(an !&s%r*ey !he '&res! '&r c&))ercia$ e5p$&i!a!i&n C&)pany represen!a!i*es c$ai)ed !ha! !he 'ir)had p%rchased ri(h!s !& c%! in !he '&res! Lac+in( wri!!en !i!$e, !he c&))%ni!y '&%nd i! di''ic%$!!& de'end i!s ri(h!s !& !he '&res! This was a$$ !he )&re di''ic%$! (i*en !ha! !he s&n &' a(enera$, a )inis!er and a wea$!hy b%siness)an were a$$ &n !he c&)pany0s b&ard

    Despi!e i!s c&ncerns, !he c&))%ni!y be(an !& &r(ani#e !& de'end i!s !radi!i&na$ ri(h!s!& %se !he '&res! They &r(ani#ed pr&!es!s and b$&c+ed !he en!ry &' c&)pany e/%ip)en! in!&!he '&res! A$$ !&& /%ic+$y, !he pr&!es! esca$a!ed C&)pany represen!a!i*es acc%sedc&))%ni!y $eaders &' bein( Fs%b*ersi*esF 44 a *ery seri&%s char(e, p%nishab$e by 1ai$, in "er%&' !he 9 0s The pr&!es!s $ed !& a *i&$en! enc&%n!er, a! which &ne &' !he c&)pany0srepresen!a!i*es was h%r! The c&)pany b$a)ed a c&))%ni!y $eader and had hi) arres!ed Inresp&nse, and wi!h !he s%pp&r! &' $&ca$ Ch%rch a%!h&ri!ies, !he c&))%ni!y &r(ani#ed pr&!es!s&' !he arres!

    Wi!h !he si!%a!i&n (r&win( e*er )&re seri&%s, !he na!i&na$ (&*ern)en! in Li)a decided!& na)e a c&))issi&n &' en*ir&n)en!a$ e5per!s !& e5a)ine !he si!%a!i&n and rec&))end as&$%!i&n The resp&nsib$e )inis!ry se$ec!ed a (r&%p &' en*ir&n)en!a$ $awyers, bi&$&(is!s and

    &!her e5per!s !& !ra*e$ !& !he re(i&n and prepare a rep&r! The c&))issi&n !ra*e$ed !& !hec&))%ni!y and )e! wi!h a *arie!y &' (r&%ps Sh&r!$y a'!er !heir re!%rn !& Li)a, !hey iss%ed arep&r! rec&))endin( !ha! a )ana(e)en! p$an be de*e$&ped '&r !he '&res! 44 and !ha! !hec&))%ni!y !a+e par! in b&!h !he prepara!i&n &' !he rep&r! and i!s e5ec%!i&n In s%), !herec&))enda!i&n was /%i!e 'a*&rab$e !& !he c&))%ni!y0s in!eres!s

    %s! !he sa)e, !he c&))%ni!y i))edia!e$y rep%dia!ed !he c&))issi&n0s 'indin(sTheir )ain reas&n '&r re1ec!in( i! was !ha! !hey had n&! been in*&$*ed in !he pr&cess &'de*e$&pin( !he rep&r! They a$$e(ed !ha! !he C&))issi&n had been b$&c+ed 'r&) )ee!in( wi!h!he), s& c&))%ni!y *iews were n&! ade/%a!e$y re'$ec!ed in !he 'ina$ pr&d%c! In sh&r!, !heywan!ed a *&ice in a$$ s!a(es &' !he decisi&n4)a+in( pr&cess !ha! w&%$d a''ec! a res&%rce &nwhich !hey re$ied

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    Third, in &rder !& achie*e !he pr&)ise &' a s%ccess'%$$y i)p$e)en!ed

    res&$%!i&n !& a c&n'$ic!, c&n'$ic! res&$%!i&n pr&cesses re$y &n acc%ra!e and a)p$ein'&r)a!i&n Tha! is, !hey depend n&! &n$y &n i)pr&*ed c&))%nica!i&n be!weenpar!ies b%! a$s& &n (&&d ana$ysis &' !echnica$, scien!i'ic, s&cia$Bc%$!%ra$, $e(a$ andec&n&)ic in'&r)a!i&n Res&$*in( a disp%!e a$s& )ay in*&$*e pr&*idin( par!ies wi!hin'&r)a!i&n ab&%! inn&*a!i*e new &p!i&ns '&r s&$*in( !he pr&b$e) &r ab&%! !he!echnica$ 'easibi$i!y &' &p!i&ns bein( disc%ssed I! can and sh&%$d in*&$*e pr&*idin(se!!in(s in which !he $&ca$ +n&w$ed(e &' res&%rces !ha! )any di''eren! (r&%ps h&$dcan be br&%(h! &%!, c&nsidered and !a+en in!& acc&%n! Ab&*e a$$ e$se, i! needs !&be in'&r)a!i&n !ha! is n&! &n$y ana$y!ica$$y c&rrec!, b%! !ha! )&!i*a!es chan(es inbeha*i&r &n !he par! &' !he pr&1ec! par!icipan!s, i' s%ch chan(es are needed '&r !hepr&1ec! !& s%cceed

    In (enera$, c&n'$ic! res&$%!i&n s!ra!e(ies are pr&cesses 44 and !he de!ai$s &'h&w !hey are &r(ani#ed are i)p&r!an!, beca%se !he s!r%c!%re &' a pr&cess a''ec!spe&p$e

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    T"E !I!ELINE AT BA"IA #ALAGA:An E$ample o% Trainin& Alterin& t'e D nami(s o% a Ne&otiation

    T& address a pr&1ec!ed sh&r!a(e &' e$ec!ric p&wer and '%e$ in !he Ca$i re(i&n, C&$&)bia

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    a se! &' %se'%$, prac!ica$ !&&$s '&r chan(in( !he na!%re &' !heir ne(&!ia!i&n wi!h a (&*ern)en!a(ency

    As c&n'$ic! res&$%!i&n )&de$s de*e$&ped in !he Wes! ha*e been app$ied !&&!her re(i&ns &' !he w&r$d d%rin( !he $as! !en years, increasin( a!!en!i&n is bein((i*en !& e5p$&rin( $&ca$ &r !radi!i&na$ c&n'$ic! res&$%!i&n and pr&b$e)4s&$*in(

    s!ra!e(ies This is an i)p&r!an! s!ar!in(p&in! '&r desi(nin( pr&cesses !&address p%b$ic p&$icy disp%!es 2see b&5&n FKey Charac!eris!ics &' "%b$ic "&$icyDisp%!esF3

    %i$din( &n $&ca$ '&%nda!i&ns is i)p&r!an! '&r a! $eas! !w& )a1&r reas&ns.irs!, $&ca$ ways !& res&$*e c&n'$ic!s &'!en ha*e )&re )&ra$ $e(i!i)acy '&r !he

    c&))%ni!ies &r s&cia$ sec!&rs !ha! %se !he) !han >)&dern,? na!i&na$ &rin!erna!i&na$ c&n'$ic! res&$%!i&n pr&cesses This is &'!en !r%e, '&r e5a)p$e, '&rindi(en&%s &r !riba$ pe&p$es wh& ha*e *ery %ni/%e ways &' )a+in( decisi&ns Apr&cess !ha! respec!s !heir decisi&n4)a+in( !radi!i&ns &r inc&rp&ra!es e$e)en!s&' i! can !here'&re a$s& en1&y (rea!er $e(i!i)acy !han a $ess c%$!%ra$$y4sensi!i*epr&cess )i(h! A)&n( "a$es!inian *i$$a(ers, '&r e5a)p$e, wri!in( %p ana(ree)en! reached be!ween nei(hb&rs )ay discredi! !he acc&rd The *i$$a(ersp$ace (rea!er !r%s! in a sp&+en a(ree)en! &r >w&rd &' h&n&r? !han in wri!!end&c%)en!s, which are *iewed as an in!r%si&n &' )&dern $e(a$ '&r)s, which aredis!r%s!ed H Sec&nd$y, %se &' $&ca$ pr&cesses de)&ns!ra!es respec!s '&r !hec%$!%re &' !he (r&%ps in*&$*ed and he$ps !he) preser*e i!

    HCON.LICT RESOL=TION MEC-ANISMSS-O=LD =ILD ON TRADITIONAL.O=NDATIONS $&ca$ )echanis)s &'!en en1&y

    $e(i!i)acy

    %se &' !radi!i&na$ pr&cessesde)&ns!ra!es respec! '&r $&ca$ c%$!%reand he$ps preser*e i!

    b%! !radi!i&na$ )echanis)s sh&%$d n&!be accep!ed %ncri!ica$$y

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    T"E !EACE CONFERENCE AT A)OBO:Adaptin& Traditional Forms to Current-Da Issues

    A recen! e5a)p$e 'r&) !he S%dan i$$%s!ra!es h&w s%ccess'%$ )echanis)s can b%i$d &n$&ca$ '&%nda!i&ns J e!ween Sep!e)ber and Oc!&ber &' 9 H, represen!a!i*es &' !w& branches

    &' !he N%er !ribe in S&%!h S%dan ca)e !&(e!her in a c&n'erence !& disc%ss c&n'$ic!s &*er ri(h!s!& 'ishin( (r&%nds, access !& wa!er and ri(h!s !& (ra#in( $and Disp%!es &*er !hese iss%es had$ead !& &*er &ne !h&%sand dea!hs, widespread s$a%(h!er &' ca!!$e and b%rnin( &' h&%ses in !he)&n!hs be'&re W&rn &%! by !he c&n'$ic!, w&)en 'r&) b&!h sides &' !he disp%!e w&r+ed !&&r(ani#e a rec&nci$ia!i&n c&n'erence The c&n'erence !&&+ p$ace A+&b&, S&%!h S%dan, wi!h !hepresence &' 9 de$e(a!i&ns &' )edia!&rs 'r&) a$$ s!a+eh&$der par!ies The de$e(a!i&ns ca)e!&(e!her be'&re a !radi!i&na$ N%er c&%r! A wide$y respec!ed e$der, wi!h HH years &' e5perienceas a !riba$ $eader, was se$ec!ed as !he 1%d(e O*er !he c&%rse &' se*era$ wee+s, !he de$e(a!i&ns%sed a *ery !radi!i&na$ s!y$e &' dia$&(%e !& presen!, ar(%e and de'end !heir cases be'&re !he

    1%d(e A! !he end, an a(ree)en! was reached and si(ned by a$$ !h&se presen!

    The w&)en presen! a! !he c&n'erence p$ayed se*era$ %ni/%e r&$es !ha! c&)bined !heir

    !radi!i&na$ r&$es in !he !ribe wi!h *ery pra()a!ic new r&$es .irs!, !hey prepared '&&d '&r a$$ !hede$e(a!es This was !& '%$'i$$ !heir !radi!i&na$ r&$e &' '&&d prepares 44 b%! i! a$s& ser*ed !& )a+es%re !ha! n&ne &' !he de$e(a!es had $ac+ &' '&&d as an e5c%se !& $ea*e !he c&n'erence Inaddi!i&n, !he w&)en sa! !hr&%(h e*ery sessi&n &' !he c&%r! !& $is!en !& each presen!a!i&n andcha$$en(e any de$e(a!e !ha! !hey 'e$! was n&! represen!in( !he !r%!h acc%ra!e$y Their presenceser*ed as a ch&r%s !ha! pr&*ided a chec+ &n )isrepresen!a!i&ns

    %! !radi!i&na$ )eans &' addressin( c&n'$ic!s cann&! be accep!ed %ncri!ica$$yA !radi!i&na$ c&%nci$ &' e$ders '&r a re(i&n )ay be )ade %p e5c$%si*e$y &' &$der)en 'r&) !he wea$!hier &r hi(her cas!e &r c$ass (r&%ps in !he re(i&n Theirdecisi&n4)a+in( pr&cess )ay be /%i!e c$&sed, in*&$*in( $i!!$e &r n& c&ns%$!a!i&nwi!h )in&ri!y (r&%ps &r w&)en As a res%$!, !he decisi&ns )ade by !hese (r&%ps)ay 44 precise$y beca%se &' !radi!i&n 44 'a*&r !he )en &r !he e$i!es In &!hersi!%a!i&ns, s%ch as !he case &' !he ronda !a" $ %na in "er%, $&ca$ c&))%ni!ies'&r) independen! $aw en'&rce)en! c&))i!!ees !ha! a! !i)es )ay i(n&re iss%es &'d%e pr&cess &r 'air p%nish)en! These (r&%ps are '&r)ed in areas where !he'&r)a$ $e(a$ sys!e) &' !he c&%n!ry is c&)p$e!e$y absen! &r ine''ec!i*e 44 b%! !he

    1%s!ice )e!ed &%! by !he (r&%ps has a! !i)es been s!r&n($y /%es!i&ned L&ca$'&r)s &' se!!$in( disp%!es !h%s need !& be !a+en in!& acc&%n! b%! a$s& e*a$%a!edcri!ica$$y in !he $i(h! &' !he basic s&cia$ *a$%es !ha! a de*e$&p)en! pr&1ec! is see+in(!& pr&)&!e

    What is Conflict Resolution?

    C&n'$ic! res&$%!i&n appr&aches '&c%s &n pr&b$e)4s&$*in( !hr&%(hi)pr&*in( c&))%nica!i&n a)&n( !he par!ies in*&$*ed in a c&n'$ic! s& !ha! !heycan hand$e !heir di''erences in a c&ns!r%c!i*e way C&n'$ic! res&$%!i&n specia$is!ssee+ !& he$p par!ies iden!i'y !heir +ey c&ncerns, ar!ic%$a!e !hese in a way !ha!enc&%ra(es 1&in! pr&b$e)4s&$*in( a)&n( a$$ sides, and !hen w&r+ !&(e!her !&desi(n crea!i*e s&$%!i&ns !ha! a$$ par!ies can $i*e wi!h M&re br&ad$y, c&n'$ic!res&$%!i&n and peace research is a )%$!idiscip$inary 'ie$d &' ac!i&n and research!ha! draws &n insi(h!s 'r&) app$ied )a!he)a!ics 2(a)e !he&ry3, psych&$&(y,c&))%nica!i&n s!%dies, e!hics, p$annin(, $aw and p&$i!ica$ science !& '&c%s &n a

    5 !al (uany, #)eport on the %rocesses of the *ikany&+ou 'uer )econciliation "onference held in Akobo, outh udan,between *uly and ctober //0 $ !orkshop in %olitical Theory and %olicy Analysis 1ndiana 2niversity3

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    cen!ra$ /%es!i&n7

    -&w can (r&%ps &' pe&p$e be &r(ani#ed and )&!i*a!ed !& w&r+ !&(e!her !& de*e$&pend%rin( s&$%!i&ns

    !& !he pr&b$e)s !ha! !hey 1&in! 'ace6

    C&n'$ic! and disp%!e res&$%!i&n !he&ry and prac!ice &''er s!ra!e(ies and!echni/%es !ha!7

    he$p !& iden!i'y !he c&ncerns and in!eres!s !ha! wi$$ )&!i*a!e pe&p$e !&w&r+ !&(e!her8

    s%((es! speci'ics s!eps '&r &r(ani#in( pr&d%c!i*e )ee!in(s anddecisi&n4)a+in( pr&cesses a)&n( (r&%ps !ha! ha*e di''erences8 and

    ens%re (rea!er c&))i!)en! &n !he par! &' a$$ s!a+eh&$ders !& carryin(&%! any a(ree)en!s reached

    C&n'$ic! res&$%!i&n s!ra!e(ies ha*e n&w been !es!ed in )any di''eren!c%$!%ra$ se!!in(s, wi!h )any di''eren! $e*e$s &' s&cia$ (r&%ps, in si!%a!i&ns &'*aryin( in!ensi!y &' c&n'$ic! 2e( , a! !i)es when di''erences 'irs! e)er(e as we$$as when iss%es are hi(h$y p&$ari#ed3 and in ways !ha! are direc!$y app$icab$e !&W&r$d an+4'%nded pr&1ec! se!!in(s

    A n%)ber &' &!her !er)s, s%ch as c&n'$ic! )ana(e)en!, disp%!ese!!$e)en!, c&n'$ic! in!er*en!i&n and c&nsens%s4b%i$din(, are %sed !& re'er !& !heideas !ha! are described and disc%ssed in !his d&c%)en! Many pe&p$e w&r+in(in !he 'ie$d p&in! &%! i)p&r!an! !er)in&$&(ica$ dis!inc!i&ns -&w, !hey as+, cany&% rea$$y res&$*e a br&ad s&cia$ c&n'$ic!6 Isn

    arbi!ra!i&n These can be e5p$ained as'&$$&ws7

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    In an arbi!ra!i&n, !he par!ies*&$%n!ari$y s%b)i! !heir case !& a ne%!ra$

    '&r decisi&n, &'!en ne(&!ia!in( a !ai$&redse! &' r%$es &' pr&ced%re which !hey a(ree!& '&$$&w

    I! is i)p&r!an! !& +eep in )ind !ha! !he pr&cesses described ab&*e are !he(eneric disp%!e res&$%!i&n s!ra!e(ies N& sin($e )e!h&d &r F scrip!F wi$$ be e''ec!i*ein a$$ si!%a!i&ns Each &ne needs !& be !ai$&red and c&)bined acc&rdin( !& !hehis!&ry, par!ies, needs, c%$!%ra$ n&r)s and res&%rces &' !he si!%a!i&n

    Each &' !hese pr&cesses &cc%r in'&r)a$$y in )any se!!in(s in )any c&%n!riesand wi$$ be 'a)i$iar !& a wide ran(e &' pr&1ec! s!a+eh&$ders Many (&*ern)en!,ind%s!ry and c&))%ni!y $eaders a$$ &*er !he w&r$d ha*e e5!ensi*e e5perience inne(&!ia!in( and )edia!in( disp%!es wi!hin !heir a(ency, c&)pany &r c&))%ni!yThe res&%rce specia$is!s and (r&%ps $is!ed in Chap!ers :4; &' !his d&c%)en! canhe$p Tas+ Tea) )e)bers %nders!and h&w each pr&cess can bes! be s!r%c!%red in!heir c&%n!ry

    S&)e '&r) &' ne(&!ia!i&n is pr&bab$y !he )&s! c&))&n disp%!e res&$%!i&ns!ra!e(y %sed Ne(&!ia!i&ns r%n in!& di''ic%$!ies, h&we*er, especia$$y when !heyin*&$*e p&$icy and c%$!%ra$ iss%es s%ch as re(i&na$ de*e$&p)en! p$ans, which are

    b&!h p&$i!ica$$y and !echnica$$y c&)p$e5 The $ar(e n%)ber &' par!ies,disa(ree)en!s ab&%! !he 'ac!s, and &!her c&)p$ica!in( 'ac!&rs &'!en ca%se !hene(&!ia!&rs !& (i*e %p &r reach i)passe Media!&rs ha*e increasin($y been ca$$ed%p&n !& he$p par!ies c&n*ene ne(&!ia!i&ns, !& pre*en! i)passe d%rin( !hene(&!ia!i&ns, &r !& assis! par!ies !& c&n!in%e ne(&!ia!in( when !heir disc%ssi&nsha*e br&+en d&wn

    In )edia!ed ne(&!ia!i&ns, !he )edia!&r d&es n&! )a+e a decisi&n ab&%! wh&is ri(h! &r wr&n( &r wha! !he bes! se!!$e)en! '&r a c&n'$ic! sh&%$d be Ins!ead, a)edia!&r he$ps !he ne(&!ia!in( par!ies !& h&$d c&ns!r%c!i*e disc%ssi&ns by ca$$in()ee!in(s, es!ab$ishin( a 'ra)ew&r+ '&r !he ne(&!ia!i&n wi!hin which a$$ par!iesa(ree !& par!icipa!e, and 'aci$i!a!in( c&))%nica!i&n in )ee!in(s and be!ween)ee!in(s Media!&rs &'!en assis! !he par!ies in iden!i'yin( where !hey )ay be ab$e!& a(ree &r ways in which !hey can address !heir disa(ree)en!s, '&r e5a)p$e,!hr&%(h 1&in! 'ac!4'indin( They a$s& assis! by dra'!in(, 'aci$i!a!in( disc%ssi&n &',and re'inin( a(ree)en! $an(%a(e !ha! is !hen re*iewed by a$$ par!ies !& )a+e s%re!ha! e*ery&ne a(rees i! can be carried &%! "r&'essi&na$ )edia!&rs h&$d as a)a!!er &' e!hics !he *iew !ha! )edia!&rs sh&%$d ha*e n& direc! in!eres! in !he&%!c&)e &' !he disp%!e, i e !ha! !hey sh&%$d be ne%!ra$ .re/%en!$y, h&we*er, apar!y wi!h a s!a+e in achie*in( a s&$%!i&n &r wi!h p&wer &r res&%rces !& assis! !hepar!ies, wh& is n&! a cen!ra$ pr&!a(&nis!, )ay !a+e &n )edia!i&n '%nc!i&ns

    Media!i&n and ne(&!ia!i&n are pr&cesses in which !he par!ies ha*e si(ni'ican!c&n!r&$ &*er !he end res%$! &' !he ne(&!ia!i&n Decisi&n4)a+in( p&wer s!ays in !hepar!ies0 hands, and is n&! passed &n !& a 1%d(e &r arbi!ra!&r I' par!ies 'indh ) $ b$ ( h h $ ) h ) $ $

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    decide !& as+ an arbi!ra!&r !ha! a$$ sides !r%s! !& re*iew !heir case and )a+e !hedecisi&n '&r !he) A$$ sides n&r)a$$y a$s& a(ree in !his case !& abide by !hearbi!ra!&r

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    res%$!s &' !heir in!er*iews In &!her w&rds, !he ana$ysis wi$$ be )&s! %se'%$ i' i! iscarried &%! be'&re !he an+ has c&))i!!ed !& pr&1ec! desi(n &r i)p$e)en!a!i&nC&n'$ic! res&$%!i&n specia$is!s 'r&) !he $is!s pr&*ided in !his d&c%)en! can &'!enassis! in e''ec!i*e s!a+eh&$der c&n'$ic! ana$yses

    When and #o$ Should Bank Task Team mem%ers use ConflictResolution Strategies?

    Disp%!e res&$%!i&n s!ra!e(ies can be app$ied in a *ery wide ran(e &' waysa! *ir!%a$$y a$$ s!a(es &' !he pr&1ec! cyc$e The !ab$e be$&w pr&*ides indica!i*ee5a)p$es &' h&w 'aci$i!a!i&n, )edia!i&n, ne(&!ia!ed p&$icy dia$&(%es and !rainin(can be %sed a! !he pr&1ec! iden!i'ica!i&n, '&r)%$a!i&n and )&ni!&rin( s!a(es Asan+ Tas+ Tea) s!a'' bec&)e )&re 'a)i$iar wi!h !hese pr&cesses and h&w !heycan be %sed, !hey %nd&%b!ed$y wi$$ de*e$&p )any addi!i&na$ %ses &' each !&&$ 44and &' crea!i*e c&)bina!i&ns &' !&&$s

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    #o$ and Where is Conflict Resolution Used?

    C&n'$ic! res&$%!i&n is wide$y %sed !& address in!erpers&na$ 2e( , 'a)i$y,di*&rce3, c&))ercia$ and p%b$ic p&$icy disp%!es -&we*er, !his in!r&d%c!i&n wi$$

    '&c%s &n$y &n !he %se &' ADR !& res&$*e p%b$ic p&$icy disp%!es Se*era$charac!eris!ics &' !hese !ypes &' disp%!es are i)p&r!an! '&r !he desi(n &' an ADRpr&cess !ha! wi$$ w&r+7

    )E* C"ARACTERISTICS OF !UBLIC !OLIC* DIS!UTES

    "%b$ic p&$icy disp%!es are )%$!i4par!y disp%!es This )eans !ha! )ana(in( !he)44 )a+in( s%re !ha! a$$ sides recei*e !he sa)e in'&r)a!i&n, p%$$in( !&(e!her)ee!in(s a! )%!%a$$y accep!ab$e !i)es and p$aces 44 is )&re c&)p$e5 !han in a!w&4par!y c&))ercia$ !ransac!i&n8

    The par!ies in*&$*ed in p%b$ic p&$icy disp%!es are &r(ani#a!i&ns &r e*en br&ads&cia$ (r&%ps ra!her !han indi*id%a$s8 !here'&re, !i)e )%s! be a$$&wed in !hec&n'$ic! res&$%!i&n pr&cess !& a$$&w !he &r(ani#a!i&ns &r s&cia$ (r&%ps !& )a+ein!erna$ decisi&ns ab&%! wha! !hey wi$$ accep!

    "%b$ic p&$icy disp%!es are &'!en i!era!i*e ra!her !han &ne4!i)e disp%!es8 !he(&*ern)en! &''icia$s, NGO represen!a!i*es and c&))%ni!y $eaders in*&$*ed cane5pec! !& ha*e !& dea$ wi!h each &!her repea!ed$y &*er $&n( peri&ds &' !i)eMana(in( re$a!i&ns !& i)pr&*e par!ies< abi$i!y !& w&r+ wi!h each &!her bec&)esan i)p&r!an! &b1ec!i*e &' !he c&n'$ic! )ana(e)en! pr&cess

    The iss%es disc%ssed are &' p%b$ic in!eres! The press and )any &%!side en!i!ies,s%ch as p&$i!ica$ (r&%ps, can be e5pec!ed !& ha*e an in!eres! in !hese !ypes &'disp%!es The s&$%!i&n reached )ay a$s& se! i)p&r!an! p%b$ic p&$icy preceden!s

    "%b$ic p&$icy disp%!es a$s& &'!en inc$%de a hi(h de(ree &' !echnica$, scien!i'ic andp&$icy c&)p$e5i!y &r %ncer!ain!y The si$!a!i&n c&nse/%ences &' a pr&p&sedhydr&p&wer da) )ay n&! be '%$$y e5p$&red The e''ec!s &' a(ric%$!%ra$ de*e$&p)en!in &ne area &n !he ec&$&(y &' a nei(hb&rin( area )ay n&! be we$$ %nders!&&dTeachers< $i+e$y resp&nse !& an inn&*a!i*e ed%ca!i&n re'&r) )ay be %npredic!ab$eDisp%!e res&$%!i&n pr&cesses desi(ned !& address iss%es in*&$*in( %ncer!ain!y need

    !& he$p !he par!ies !& w&r+ !&(e!her !& de*e$&p !he in'&r)a!i&n !hey need in '&r)!ha! a$$ &' !he) !r%s!

    C&n'$ic! res&$%!i&n s!ra!e(ies ha*e a$s& been wide$y %sed by ci*i$ and h%)anri(h!s )&*e)en!s, en*ir&n)en!a$ )&*e)en!s and !& address c&n'$ic! a)&n(c&)pe!in( e!hnic (r&%ps S%ch s!ra!e(ies ha*e a$s& been app$ied !& de*e$&p)ana(e)en! p$ans '&r pr&!ec!ed areas and c&))%ni!y '&res!s C&n'$ic!res&$%!i&n pr&(ra)s a! !he sch&&$ $e*e$ (i*e chi$dren )&re ideas &n h&w !& se!!$ec&n'$ic!s wi!h&%! res&r!in( !& *i&$ence, A$$ &' !hese %ses &' c&n'$ic! res&$%!i&n and)&re are bein( %sed in )any c&%n!ries &' !he w&r$d !&day

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    BIBLIOGRA!"* ON DIS!UTE RESOLUTION

    Ac$a%d, Andrew R&bins&n C&"o U'%(%)ar (a M$d%a!%&n ara R$ o(*$r Con+(%!'o $n

    (a Or,an%)a!%on$ -Ho. 'o U $ M$d%a'%on 'o R$ o(*$ Con+(%!' .%'/%nOr,an%)a'%on 0 Edici&nes "ard s, %en&s Aires, Me5ic& 9 @

    A$)eida, Ma%r& arb&sa de La Cr$a!%&n d$ (a R$ $r*a E 'ra!'%*a d$( A('o r4a:Con+(%!'o 5 A('$rna'%*a ara (a Con $r*a!%&n -Cr$a'%on o+ '/$ A('o r aE 'ra!'%*$ R$ $r*$: Con+(%!' and A('$rna'%*$ +or !on $r*a'%on06 In Wor7%n,Pa $r on 8T/$ Ro($ o+ A('$rna'%*$ Con+(%!' Mana,$"$n' %n Co"" n%'5For$ 'r5 ? =ni!ed Na!i&ns .&&d and A(ric%$!%re Or(ani#a!i&nB.&res!, Treesand "e&p$e "r&(ra) R&)e, 9 @

    in(ha), Gai$ R$ o(*%n, En*%ron"$n'a( D% '$ : D$!ad$ o+ E $r%$n!$6 The

    C&nser*a!i&n .&%nda!i&n, 9in(ha), Gai$, W&$', Aar&n and W&h$(enan!, Ti)&!hy R$ o(*%n, Wa'$r

    D% '$ : Con+(%!' and Coo $ra'%on %n '/$ Un%'$d S'a'$ 9 '/$ N$ar Ea ' and A %a6 =ni!ed S!a!es A(ency '&r In!erna!i&na$ De*e$&p)en!, Irri(a!i&nS%pp&r! "r&1ec! '&r Asia and !he Near Eas! Washin(!&n, D C 9 H

    Carpen!er, S%san L and Kennedy, W D Mana,%n, P (%! D% '$ : A Pra!'%!a(G %d$ 'o Hand(%n, Con+(%!' and R$a!/%n, A,r$$"$n' &ssey4 ass"%b$ishers, San .rancisc& 9

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    CONFLICT RESOLUTION +EBSITES AND LIN)

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    T'e Initiati.e on Con%li(t Resolution and Et'ni(it INCORE2h!!p7BBwww inc&re %$s! ac %+B3, is a 1&in! ini!ia!i*e &' !he =ni*ersi!y &' =$s!erand !he =ni!ed Na!i&ns =ni*ersi!y The INCORE In!erne! Ser*ice is a cen!ra$res&%rce &n !he In!erne! '&r !h&se in !he area &' c&n'$ic! res&$%!i&n and e!hnicc&n'$ic! I! is in!ended !& ser*e n&! &n$y acade)ic researchers b%! a$s& p&$icy4)a+ers and prac!i!i&ners in )edia!i&n The INCORE In!erne! Ser*ice has s!r&n($in+s wi!h CAIN, 2C&n'$ic! Archi*e &n !he In!erne!3, which pr&*ides in'&r)a!i&nab&%! c&n'$ic! in N&r!hern Ire$and The websi!e c&n!ains7 In'&r)a!i&n ab&%!INCORE , recen! addi!i&ns !& !he INCORE In!erne! Ser*ice, !he INCORE In!erne!

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    2h!!p7BBwww inc&re %$s! ac %+BnewBinde5 h!)$3, !he E!hnic S!%dies Ne!w&r+which c&)prises a$)&s! J acade)ics, !rainers and prac!i!i&ners in !he 'ie$d &'c&n'$ic! res&$%!i&n and e!hnici!y, )&s! &' !he) w&r+in( in s&cie!ies where e!hnicc&n'$ic!s are !a+in( p$ace Address7 Aber'&y$e -&%se, N&r!h$and R&ad,L&nd&nderry TH ; A, N&r!hern Ire$and, Te$7 HH49J H4@;JJ , .a57 HH49J H4

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    T'e Transnational Foundation 2h!!p7BBwww !ransna!i&na$ &r(B3 is an NGO

    w&r+in( &n app$ied peace research, c&n'$ic! res&$%!i&n, and ($&ba$ ne!w&r+in( I!ssi!e inc$%des a c&)prehensi*e $in+s pa(e Address7 T.., Transna!i&ne$$aS!i'!e$sen 'Ur .reds4 &ch .ra)!ids'&rs+nin(, Ve(a(a!an :J, S4::H J; L%nd,Sweden Te$7 H 4H 49HJ , .a57 H 4H 49HHJ9:, E)ai$7 In!erne!&ber( !ransna!i&na$ &r(

    T'e Carter Center , 2h!!p7BBwww e)&ry ed%BCARTER CENTERBh&)epa(e h!)3in A!$an!a, Ga , is a n&npr&'i!, n&npar!isan p%b$ic p&$icy ins!i!%!e '&%nded by'&r)er "residen! i))y Car!er and his wi'e, R&sa$ynn, in 9 : The Cen!er isdedica!ed !& 'i(h!in( disease, h%n(er, p&*er!y, c&n'$ic!, and &ppressi&n !hr&%(hc&$$ab&ra!i*e ini!ia!i*es in !he areas &' de)&cra!i#a!i&n and de*e$&p)en!, ($&ba$

    hea$!h, and %rban re*i!a$i#a!i&n I! &pera!es 9@ c&re pr&(ra)s and ini!ia!i*esac!i*e in )&re !han @ c&%n!ries Address7 The Car!er Cen!er, One C&penhi$$,HJ@ .reed&) "ar+way, A!$an!a, GA @ @ ;, Te$7 H H4@@94@ , E)ai$7car!erweb e)&ry ed%

    Colorado Con%li(t Resear(' Consortium/ h!!p7BBwww c&$&rad& ed%Bc&n'$ic!Binde5 h!)$ 0 is a pr&(ra) &' research,ed%ca!i&n, and app$ica!i&n &n a$$ '&%r &' !he =ni*ersi!y &' C&$&rad&0s ca)p%sesThe pr&(ra) %ni!es researchers, ed%ca!&rs, and prac!i!i&ners 'r&) )any 'ie$ds'&r !he p%rp&ses &' c&n'$ic! res&$%!i&n !he&ry4b%i$din(, !es!in(, and app$ica!i&nThe C&ns&r!i%) is c%rren!$y '&c%sin( &n '&%r s%bs!an!i*e areas7 en*ir&n)en!a$and p%b$ic p&$icy disp%!e res&$%!i&n, in!erna!i&na$ c&n'$ic!s, e*a$%a!i&n &' disp%!eres&$%!i&n prac!ices, and app$ica!i&n &' c&)p%!ers !& c&n'$ic! res&$%!i&n Theirarchi*e h&%ses news$e!!ers, w&r+in( papers, br&ch%res, and pr&(ra)in'&r)a!i&n The C&ns&r!i%)0s In'&r)a!i&n E5chan(e &n "eace Research andC&n'$ic! Res&$%!i&n is n&w a*ai$ab$e C&n!ac! address7 G%y %r(ess &r -eidi%r(ess, C&4Direc!&rs, C&n'$ic! Research C&ns&r!i%), =ni*ersi!y &' C&$&rad&,Ca)p%s &5 @:;, &%$der, C&$&rad&, @ 4 @:;, Te$7 @ @4H :49 @J, .a57@ @4H :4:9JH, E)ai$7 b%r(ess c&$&rad& ed%

    Con%li(t !re.ention +e, 2h!!p7BB: J : 9 :B(hai 10 is dedica!ed !& b%i$din(a +n&w$ed(e base &n c&n'$ic! pre*en!i&n !&&$s and s!ra!e(ies The hear! &' !hiswebsi!e is !he "rac!i!i&ner0s G%ide !& C&n'$ic! "re*en!i&n and Mi!i(a!i&n, whichwas de*e$&ped by Crea!i*e Ass&cia!es In!erna!i&na$, Inc '&r !he Grea!er -&rn &'A'rica Ini!ia!i*e, ad)inis!ered by !he =S A(ency '&r In!erna!i&na$ De*e$&p)en!

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    represen!s a recen!$y4asse)b$ed b&dy &' +n&w$ed(e &n !he &ri(ins and $i'e cyc$e&' c&n'$ic!s, an array &' !&&$s '&r c&n'$ic! pre*en!i&n and )i!i(a!i&n, and a se! &'s!ra!e(ies '&r app$yin( !h&se !&&$s e''ec!i*e$y The si!e a$s& pr&*ides an&(ani#a!i&na$ res&%rces da!abase Address7 Crea!i*e Ass&cia!es In!erna!i&na$,J@ 9 Wisc&nsin A*en%e, NW, S%i!e ; , Washin(!&n, DC : 9J,

    Te$7 : :4 4J H, .a57 : :4@ @4H;;9, E)ai$7 crea!i*e caii4dc c&)

    Con%li(t #ana&ement Group C#G 2 h!!p7BBc)(&n$ine &r(B3 is anin!erna!i&na$ n&n4pr&'i! (r&%p based in Ca)brid(e, Massach%se!!s, dedica!ed !&i)pr&*in( !he )e!h&ds &' ne(&!ia!i&n, c&n'$ic! res&$%!i&n, and c&&pera!i*edecisi&n4)a+in( as app$ied !& iss%es &' p%b$ic c&ncern CMG is en(a(ed inne(&!ia!i&n !rainin(, c&ns%$!in(, pr&cess desi(n, 'aci$i!a!i&n, c&nsens%s4b%i$din(,and )edia!i&n CMG is n&n4pr&'i!, n&n4par!isan,and !a+es n& s!and &n !hes%bs!an!i*e iss%es &' a disp%!e A news$e!!er and ann%a$ rep&r!s are a*ai$ab$e'%$$4!e5! Address7 C&n'$ic! Mana(e)en! Gr&%p, : =ni*ersi!y R&ad, Ca)brid(e,MA :9@ , =SA, Te$7 9;4@JH4JHHH, .a57 9;4@JH4 H ;, E)ai$7

    in'& c)(&n$ine &r(!ro&ram on Ne&otiation at "ar.ard La2 S('ool 2h!!p7BBwww $aw har*ard ed%B"r&(ra)sB"ONB3 is a c&ns&r!i%) &' -ar*ard, MIT,and T%'!s =ni*ersi!y c&))i!!ed !& i)pr&*in( !he !he&ry and prac!ice &'ne(&!ia!i&n and disp%!e res&$%!i&n I!s h&)e pa(e pr&*ides sch&$ars,prac!i!i&ners, and s!%den!s &' ne(&!ia!i&n and disp%!e res&$%!i&n wi!h in'&r)a!i&nab&%! !he res&%rces a*ai$ab$e !hr&%(h !he "r&(ra) &n Ne(&!ia!i&n This si!ec&n!ains in'&r)a!i&n ab&%! each &' !he )any ac!i*i!ies a! !he "r&(ra),inc$%din(7 research pr&1ec!s sp&ns&red by, and a''i$ia!ed wi!h, !he "r&(ra)8!rainin( and ed%ca!i&na$ &pp&r!%ni!ies in ne(&!ia!i&n and c&n'$ic! res&$%!i&n8

    !eachin( )a!eria$s and p%b$ica!i&ns a*ai$ab$e &n &rder !hr&%(h !heC$earin(h&%se8 and 1&%rna$s and news$e!!ers p%b$ished by !he "r&(ra) &nNe(&!ia!i&n and i!s a''i$ia!ed pr&1ec!s Address7 -ar*ard Law Sch&&$, Ca)brid(e,MA :9@ , .a57 9;4H J4@9 E)ai$7 '&s!er: $aw har*ard ed%

    T'e "ar.ard !ro&ram on Non.iolent San(tions and Cultural Sur.i.al 2h!!p7BBda!a 'as har*ard ed%Bc'iaBpnscsB3 is a research pr&(ra) wi!hin !he=ni*ersi!y0s Cen!er'&r In!erna!i&na$ A''airs The research $&&+s a! si!%a!i&ns &' ac%!e c&n'$ic! in&rder !& be!!er %nders!and !he capabi$i!ies &' n&n*i&$en! s!r%(($e in s%pp&r! &'!he h%)an ri(h!s and ci*i$ $iber!ies &' a$$ pe&p$es and !heir c%$!%res Case s!%diesc&)p$e)en! !he c&)p%!er4assis!ed )&ni!&rin( &' e)er(in( c&n'$ic!s, wi!h ane)phasis &n iden!i'yin( c&n'$ic!s be'&re !hey er%p! in!& *i&$ence The pr&(ra)a$s& h&s!s a series &' se)inars Syn&pses &' !he presen!a!i&ns are a*ai$ab$e &n$ine This si!e a$s& inc$%des in'&r)a!i&n &n research, e*en!s, p%b$ica!i&ns, andapp$ica!i&n pr&ced%res Address7 Cen!er '&r In!erna!i&na$ A''airs, -ar*ard=ni*ersi!y, 9;@; Ca)brid(e S!ree!, Ca)brid(e MA :9@ , Te$7 9;4H J4JJ ,.a57 9;4H 4 J :, E)ai$7 pns c'ia har*ard ed%

    Institute %or #ulti-Tra(3 Diploma( I#TD 2h!!p7BBwww i(c &r(Bi)!dB3 inWashin(!&n D C , pr&)&!es a sys!e)s appr&ach !& peaceb%i$din( and !&'aci$i!a!e !he !rans'&r)a!i&n &' deep4r&&!ed s&cia$ c&n'$ic! IMTD w&r+s as aca!a$ys!, brin(in( !&&$s &' !rainin(, c&ns%$!in(, and c&n*enin( !& si!%a!i&ns wherei!s ac!i*i!ies wi$$ spar+ peaceb%i$din( &r c&n'$ic! !rans'&r)a!i&n pr&cesses,en(a(in( and ac!i*a!in( $&ca$ p&p%$a!i&ns and res&%rces IMTD has been

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    Liberia, and in 'aci$i!a!in( dia$&(%es '&r E!hi&pians, C%bans, and S&)a$is Thissi!e inc$%des in'&r)a!i&n ab&%! IMTD0s pr&(ra)s as we$$ as p%b$ica!i&n $is!sAddress7 Ins!i!%!e '&r M%$!i4Trac+ Dip$&)acy, 9 9 - S!ree!, NW, S%i!e 9: ,Washin(!&n, DC : , =SA, Te$7 : :4H 4H J, .a57 : :4H 4H ;, E)ai$7i)!d i(c apc &r(

    ADR Resour(es 2 h!!p7BBadrr c&)B3 is a $awyer4&rien!ed web4si!e !ha! c&n!ainsin'&r)a!i*e essays &n a$!erna!i*e disp%!e res&$%!i&n and )edia!i&n

    L4Ar,itra&e et La #5diation2h!!p7BB1%rip&$e %4nancy 'r7 Bbra%d&Barb)edBbaseB$is!e h!)$ TO" 0 is awebpa(e !ha! c&n!ains ar!ic$es and essays in .rench &n a$!erna!i*e disp%!eres&$%!i&n, arbi!ra!i&n, )edia!i&n, c&nci$ia!i&n, e!c , as we$$ as bib$i&(raphies inGer)an, En($ish, .rench and "&r!%(%ese The pa(e is par! &' !he =ni*ersi!y &'Nancy Law Sch&&$ websi!e E)ai$7 sbra%d& )y(a$e &r(

    #edia(ion6(om 2h!!p7BBwww )ediaci&n c&)Binde5 h!)$3 %en&s Aires,Ar(en!ina is a websi!e in Spanish, pr&*idin( in!r&d%c!&ry b%! c&)prehensi*ein'&r)a!i&n &n )edia!i&n Address7 Sar)ien!& 9J , : FAF, 29 H:3, %en&sAires, Ar(en!ina, Te$7 JH494@ :4: @:,.a57 JH494@ @4;@ , E)ai$7 )ar'any )ediaci&n c&)

    #inorities at Ris3 !ro7e(t 2h!!p7BBwww bs&s %)d ed%Bcidc)B)arB3 is anindependen!, %ni*ersi!y4based research pr&1ec! !ha! )&ni!&rs and ana$y#es !hes!a!%s and c&n'$ic!s &' p&$i!ica$$y ac!i*e c&))%na$ (r&%ps in !he $ar(er c&%n!ries&' !he w&r$d The pr&1ec! is desi(ned !& pr&*ide in'&r)a!i&n in s!andardi#ed '&r)!ha! wi$$ c&n!rib%!e !& !he %nders!andin( and peace'%$ acc&))&da!i&n &'

    c&n'$ic!s in*&$*in( c&))%na$ (r&%ps Se$ec!ed pr&1ec! )a!eria$s &n : (r&%psare a*ai$ab$e '&r !he in'&r)a!i&n &' researchers, s!%den!s, p%b$ic &''icia$s, 1&%rna$is!s, ac!i*is!s, and &!her in!eres!ed indi*id%a$s The in'&r)a!i&n is )adea*ai$ab$e by !he Cen!er '&r In!erna!i&na$ De*e$&p)en! and C&n'$ic! Mana(e)en!2CIDCM3, a %ni! &' !he Depar!)en! &' G&*ern)en! and "&$i!ics a! !he =ni*ersi!y&' Mary$and, C&$$e(e "ar+, and by In!erna!i&na$ A$er!, L&nd&n In'&r)a!i&n(a!herin( has been s%pp&r!ed by !he Na!i&na$ Science .&%nda!i&n, !he =ni!edS!a!es Ins!i!%!e &' "eace, and !he K&rea .&%nda!i&n, wi!h ins!i!%!i&na$ s%pp&r!'r&) !he =ni*ersi!y &' Mary$and Address7 Min&ri!ies a! Ris+ "r&1ec!, CIDCM,Tydin(s -a$$, =ni*ersi!y &' Mary$and, C&$$e(e "ar+, MD : ;H:4;:@9, =SA, Te$7@ 94@9H4;; , .a57 @ 94@9H4 :J , E)ai$7 )inpr& bss9 %)d ed%

    Cultural Sur.i.al 2h!!p7BBwww cs &r(Binde5 h!)$3 is a n&n4pr&'i! &r(ani#a!i&n'&%nded in 9 ;: !& de'end !he h%)an ri(h!s and c%$!%ra$ a%!&n&)y &'indi(en&%s pe&p$es and &ppressed e!hnic )in&ri!ies Thr&%(h research andp%b$ica!i&ns i! '&c%ses a!!en!i&n &n *i&$a!i&ns &' !h&se ri(h!s and ad*&ca!esa$!erna!i*e p&$icies !ha! a*&id (en&cide, e!hnic c&n'$ic! and !he des!r%c!i&n &'&!her pe&p$es0 ways &' $i'e C%$!%ra$ S%r*i*a$ de*e$&ps ed%ca!i&na$ )a!eria$s !ha!pr&)&!e !&$erance and %nders!andin( &' &!her c%$!%res, and respec! '&rindi(en&%s pe&p$es, !he w&r$d0s &ri(ina$ s!ewards &' !he en*ir&n)en! The si!ec&)prises7 (enera$ in'&r)a!i&n, C%$!%ra$ S%r*i*a$ X%ar!er$y, p%b$ica!i&ns and*ide&s, e*en!s, )e)bership ed%ca!i&n and &%!reach, in!ernship pr&(ra), specia$pr&1ec!s, $in+s !& re$a!ed si!es Address7 M&%n! A%b%rn S!ree! Ca)brid(e, MA:9@ , Te$7 9;4HH94JH , .a57 9;4HH94JH9;, E)ai$7 csinc cs &r(

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    Kandy, Sri Lan+a, Te$7 H4 4:@H :, .a57 H4 4:@H :, E)ai$7 ices s$! $+, &r,In!erna!i&na$ Cen!re '&r E!hnic S!%dies, :, Kynsey Terrace, C&$&)b& , SriLan+a, Te$7 H494 H B J J,.a57 H494 9

    !ro7e(t on Et'ni( Relations !ER 2h!!p7BBpw9 ne!c&) c&)B e!hnicBper h!)$33was '&%nded in 9 9 in an!icipa!i&n &' !he seri&%s in!ere!hnic c&n'$ic!s !ha! were!& er%p! '&$$&win( !he c&$$apse &' c&))%nis) in Cen!ra$ and Eas!ern E%r&pe and!he '&r)er S&*ie! =ni&n "ER c&nd%c!s pr&(ra)s &' hi(h4$e*e$ in!er*en!i&n anddia$&(%e and ser*es as a ne%!ra$ )edia!&r in se*era$ )a1&r disp%!es in !here(i&n "ER a$s& c&nd%c!s pr&(ra)s &' !rainin(, ed%ca!i&n, and research a!in!erna!i&na$, na!i&na$, and c&))%ni!y $e*e$s The '&$$&win( ins!i!%!i&ns arepar!icipa!in( in !he pr&1ec!7 "rince!&n, =SA7 A$$en - Kass&', "residen!, Li*ia "$a+s, E5ec%!i*e Direc!&r, A$e+sey N Gri(&r0e*, "r&(ra) O''icer, Warren R-a''ar, "r&(ra) O''icer, "a!rice S)a$$ey, Ad)inis!ra!i*e Ass&cia!e, R&ber! A.e$d)esser, Seni&r Edi!&r8 S&'ia, %$(aria7 I*an I$che*8 %dapes!, -%n(ary7

    .erenc Me$y+%!i8 Crac&w, "&$and7 Andr#e1 Mir(a8 %chares!, R&)ania7 Dan"a*e$, E$ena Cr%cer%8 Tir(% M%res, R&)ania7 Maria K&rec+8 M&sc&w, R%ssia7&ris Ma+aren+&8 ra!is$a*a, S$&*a+ia7 Sa)%e$ Abraha), "e!er "riad+a8 Seni&rC&ns%$!an!, Larry Wa!!s Address7 "r&1ec! &n E!hnic Re$a!i&ns, One "a$)erS/%are, S%i!e H@J, "rince!&n, N JH:, =SA, Te$7 4 @4J , .a57 4@4J , E)ai$7e!hnic c&)p%ser*e c&)

    T'e Coun(il %or Et'ni( A((ord was &r(ani#ed by "ER !& ad*ise i! &np&$iciesand pr&(ra)s The c&%nci$0s )e)bers are s!a!es)en and e5per!s wh&share !hec&n*ic!i&n !ha! !here are peace'%$ a$!erna!i*es !& e!hnic c&n'$ic!8 !heyser*e in !heir indi*id%a$ capaci!ies and d& n&! represen! !heir c&%n!ries &r

    ins!i!%!i&ns The ina%(%ra$ )ee!in( &' !he c&%nci$ was he$d in %dapes! inDece)ber 9 : A c&))i!!ee &' !he c&%nci$ )e! a! K&na, -awaii, in N&*e)ber9 @ !& de$ibera!e &n )eans &' pre*en!in( and res&$*in( e!hnic c&n'$ic! Thedisc%ssi&n res%$!ed in !he '&r)%$a!i&n &' a se! &' (enera$ princip$es by which(&*ern)en!s )ay dea$ wi!h e!hnic c&n'$ic! A s%))ary &' !his disc%ssi&n hasbeen p%b$ished by "ER as The K&na S!a!e)en!7 Mana(in( E!hnic C&n'$ic! InDece)ber 9 J, )e)bers &' !he c&%nci$, !&(e!her wi!h "ER0s "rince!&n and&*erseas s!a''s, )e! in Swi!#er$and, !& e*a$%a!e "ER0s 'irs! 'i*e years and !& p$ani!s '%!%re w&r+ The )e)bers &' !he c&%nci$ are7 -arry arnes, The Car!erCen!er &' E)&ry =ni*ersi!y, Mar!in %!&ra, Mi$an Si)ec+a .&%nda!i&n, S$&*a+iaNic&$ae Ghe&r(he, R&)anian Acade)y and R&)a .edera!i&n &' R&)ania, Din%Gi%resc%, %chares! =ni*ersi!y, r&nis$aw Gere)e+, .&rei(n Re$a!i&nsC&))i!!ee, !he Se1), "&$and, D&na$d -&r&wi!#, D%+e =ni*ersi!y, Sch&&$ &' Law,A$$en - Kass&', "r&1ec! &n E!hnic Re$a!i&ns, Danie$ "a!ric+ M&ynihan, =ni!edS!a!es Sena!e

    Institute o% Et'nolo& and Ant'ropolo& Russian A(adem o% S(ien(es2h!!p7BBeawarn !&wer ras r%B)ain en($ish h!)$3 is an es!ab$ished researchins!i!%!i&n wi!h a wide ran(e &' '%nda)en!a$ and app$ied research in !he 'ie$d &'s&cia$, c%$!%ra$ and physica$an!hr&p&$&(y, s&ci&$&(y, de)&(raphy, (ender and c&n'$ic! s!%dies The Ins!i!%!e$eads e5!ensi*e 'ie$d research and s&ci&$&(ica$ s%r*eys &n !he !erri!&ry &' !he'&r)er S&*ie! =ni&n and &!her par!s &' !he W&r$d I! p%b$ishes ab&%! @ 4Hb&&+s a year and has i!s &wn peri&dica$s7 >E!n&(raphiches+&ie &brenieFE!hn&(raphic Re*iew3, FE!hn&p&$isF 21&in!$y wi!h !he .edera$ Asse)b$y &' R%ssian

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    p%b$ica!i&ns &' w&r+in( papers FS!%dies in =r(en! and App$ied E!hn&$&(yF, ad&c%)en!ary series &n e!hnic and ci*ic )&*e)en!s in R%ssia and &!hers%ccess&r s!a!es, and F ib$i&!e+a R&ssiys+&(& E!n&(ra'aF 2Library &' R%ssianE!hn&(raphy3 IEA )ain research direc!i&ns7 h%)an e*&$%!i&n and &ri(ins &'c%$!%res8 e!hnic ec&$&(y, de)&(raphy and )appin(8 s&cia$ s!r%c!%res and '&$+

    c%$!%re8 e!hnici!y, na!i&na$is) and c&n'$ic!s8 re$i(i&n and (ender s!%dies8 e!hn&4s&ci&$&(y and psych&$&(y8 )i(ra!i&ns and re'%(ees research8 physica$an!hr&p&$&(y IEA )a1&r re(i&na$ and (r&%p pri&ri!ies7 Indi(en&%s pe&p$es &'Siberia and !he N&r!h8 Ca%cas%s and Cen!ra$ Asia8 pe&p$es &' !he V&$(a area8R%ssian and &!her Eas! S$a*ic c%$!%res8 )in&ri!ies (r&%ps &' !he '&r)er S&*ie!=ni&n8 Asian and A'rican e!hnic s!%dies 2China, apan, India, Vie!na), E!hi&pia,e!c 38 A)erican e!hnic s!%dies 2Canada, =SA, Me5ic&, C%ba, e!c 38 E%r&peane!hnic s!%dies8 Cen!ra$ and S&%!hern E%r&pe38 R%ssia0s &$d and new diasp&rasAc!i*i!ies inc$%de7 Ann%a$ Se)inar &' !he Ne!w&r+ &n E!hn&$&(ica$ and Ear$yWarnin( , Mana(e)en! &' E!hnic C&n'$ic!s in !he p&s!4S&*ie! S!a!es, Ne!w&r+ &nE!hn&$&(ica$ and Ear$y Warnin( .&rced Mi(ra!i&ns, Iden!i!y, Na!i&na$is), and

    C&n'$ic! C&)para!i*e Research as we$$ as M&ni!&rin( &' E!hnici!y and C&n'$ic!s in"&s!4S&*ie! S!a!es Address7 Ins!i!%!e &' E!hn&$&(y and An!hr&p&$&(y, Lenins+ypr&spec!, @: A, M&sc&w 99;@@H, R%ssia , Te$7 ;4 J4 @ 49;H;, @ 4 9 ,.a57 ;4 J4 @ 4 , E)ai$7 an!hp%b iea )s+ s%

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    ADDITIONAL LISTINGS ;CONFLICT RESOLUTION CENTERS AND !ROGRA#S IN

    +ESTERN EURO!E

    7 The listings below were provided by !orld 4ank staff The work of the organizations listed below is not well known to

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    International Alert INTA9 Gl n Street

    London United )in&don - SE99"T

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    ADDITIONAL LISTINGSCONFLICT RESOLUTION CENTERS AND !ROGRA#S IN

    LATIN A#ERICA

    Centro de Dere('o Am,iental delos Re(ursos Naturales

    CEDARENAApartado !ostal 9>;San !edro San ose

    Costa Ri(a - @ @!'one: / @ 0 ;-? >= -

    9@9= >-< >=

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    !ro%ileThe En*ir&n)en!a$ and Na!%ra$Res&%rces Law Cen!er is a n&n4pr&'i!,n&n4p&$i!ica$ ass&cia!i&n &' a!!&rneys,$aw s!%den!s, in!erns, and *&$%n!eersbased in San &se, C&s!a RicaCEDARENA was '&r)a$$y '&%nded inSep!e)ber &' 9 in resp&nse !&(r&win( c&ncern ab&%! en*ir&n)en!a$pr&b$e)s in !he c&%n!ry and !he need'&r $e(a$ ac!i&n CEDARENA hases!ab$ished a per)anen! cen!er '&ren*ir&n)en!a$ $aw research,in'&r)a!i&n e5chan(e and ed%ca!i&n,and has ini!ia!ed pr&1ec!s '&r ac!i&nand ad*&cacy $eadin( !& i)pr&*eden*ir&n)en!a$ $aw and p&$icy in C&s!aRica and Cen!ra$ A)ericaO ECTIVES Y MISSION7 CEDARENA

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    ADDITIONAL LISTINGSCONFLICT RESOLUTION CENTERS AND !ROGRA#S

    IN ASIA

    UNNA*AN> 19 A Gar('a Road

    Cal(utta +est Ben&alIndia -

    Conta(t: Sundeep +asle3anDire(tor

    !ro%ile"&$i!ica$ capaci!y4b%i$din( '&r peace4)a+in( ini!ia!i*e '&r S Asia, !w&4!rac+dip$&)acy, research and app$ica!i&ns&' c&n'$ic! res&$%!i&n !& p%b$ic p&$icy,pr&1ec! e5perience in Kash)iri c&n'$ic!

    ADDITIONAL LISTINGS 9CONFLICT RESOLUTION CENTERS AND !ROGRA#S

    IN CENTRAL EURO!E

    C8e('oslo.a3 C'arter !'one: /=-; 9 -;;? >;-

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    9 The listings below were provided by !orld 4ank staff. The work of the organizations listed below is not well known tothe document authors.

    10 The listings below were provided by !orld 4ank staff. The work of the organizations listed below is not well knownto the document authors.

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    !ro%ile.&%nded in 9 ; !he '&%nda!i&n w&r+s&n h%)an ri(h!s, ci*ic ri(h!s,)in&ri!ies, c&n'$ic! res&$%!i&n, 'reed&)&' e5pressi&n, re(i&na$ c&&pera!i&n,crea!i&n &' an &pen, p$%ra$ and!&$eran! s&cie!y

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    ADDITIONAL LISTINGS 99CONFLICT RESOLUTION CENTERS AND !ROGRA#S

    IN NORT" A#ERICA

    11 The listings below were provided by !orld 4ank staff.

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    National Institute %or Dispute Resolution/NIDR0

    9< # Street N6+6

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    #ain Conta(t: #ar&orie Ba3er !resident

    !ro%ileThe Ins!i!%!e was s!ar!ed in !he ear$y 9 -9

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    United States Institute o% !ea(e9 @ # Street N6+6Suite

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    ed%ca!i&n pr&(ra) !& s%pp&r! !he pr&cess &' de)&cracy in !ha! c&%n!ry

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    Edu(ators %or So(ial Responsi,ilit> Garden Street

    Cam,rid&e #A6 @ 9>?Tel: / 9 United Nations !la8a

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    %%p i&(6ap(6orain Conta(t: Nina Solar8 Dire(tor

    !ro%ileThe .%nd '&r "eace pr&)&!es (rea!er +n&w$ed(e and %nders!andin( &' ($&ba$pr&b$e)s Since i!s '&%nda!i&n, !he .%nd has w&r+ed &n s%ch iss%es as h%)anri(h!s, ar)s c&n!r&$, p&si!i*e c&n'$ic! res&$%!i&n and na!i&na$ sec%ri!y The .%nd has

    (ran!ed sch&$arships and 'e$$&wship '&r A)erican s!%den!s !& s!%dy !hese iss%esand has w&r+ed !& pr&)&!e a 'ac!%a$, c&ns!r%c!i*e basis '&r )%!%a$ apprecia!i&nand %nders!andin( a)&n( a$$ na!i&ns The .%nd '&r "eace w&r+s !hr&%(h 'i*e se)i4independen! pr&1ec!s and !w& s)a$$er pr&(ra)s in !he 'ie$ds &' in!erna!i&na$ a''airs,ci*i$ $iber!ies, h%)an ri(h!s and na!i&na$ sec%ri!y and de'ense iss%es Thesepr&1ec!s are7 ACCESS, an in'&r)a!i&n ser*ice &n in!erna!i&na$ sec%ri!y, peace andw&r$d a''airs8 !he Cen!er '&r na!i&na$ Sec%ri!y S!%dies, which w&r+s !& pr&!ec! ci*i$$iber!ies 'r&) !he inc%rsi&ns &' !he na!i&na$ sec%ri!y es!ab$ish)en!8 !he Na!i&na$Sec%ri!y Archi*es, a research ins!i!%!e &n in!erna!i&na$ a''airs which c&$$ec!s )&s! &'i!s d&c%)en!s !hr&%(h !he .reed&) &' In'&r)a!i&n Ac! and p%b$ishes !he) '&r !hep%b$ic, p&$icy)a+ers and researchers8 The Ins!i!%!e '&r !he S!%dy &' W&r$d "&$i!ics,a 'e$$&wship pr&(ra) '&r d&c!&ra$ s!%den!s in !he 'i$ed &' in!erna!i&na$ a''airs8 and!he Media and Sec%ri!y "r&1ec!, which &r(ani#es brie'in(s '&r )e)bers &' !he )ediawi!h (&*ern)en! &''icia$s, sch&$ars and p%b$ic p&$icy ad*&ca!es The .%nd pr&(ra)sare !he -%)an Ri(h!s "r&(ra) in !he -&rn &' A'rica and !he W&)en

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    e5periences which inc&rp&ra!e s$ides, 'i$), ac!i&n and, ab&*e a$$, par!icipa!i&nResearch has sh&wn !ha! pe&p$e re)e)ber 9:49JZ &' wha! !hey hear in a $ec!%re,b%! 4 JZ &' wha! !hey e5perience, s& !he W&r$d Ga)e is a )%ch (rea!er *a$%e!han a $ec!%re

    Le&a( International

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    Geor&e #ason Uni.ersitInstitute %or Con%li(t Anal sis and Resolution

    Fair%a$ A @>@-;;;;Tel: /0 ==>-9>@@Fa$: /0 ==>-9>@

    C&n!ac!7 Wa$$ace War'ie$d

    !ro%ileSys!e)a!ic ana$ysis &' na!%re, &ri(ins and !ypes &' s&cia$ c&n'$ic!, andpr&cessesBc&ndi!i&ns !& c&&pera!i*e res&$%!i&n "r&(ra)s &' (rad%a!e s!%dy,research and p%b$ica!i&ns, app$ied !he&ry and prac!ice, &%!reach

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    C&n!ac!s7 i) Crei(h!&n, "residen! and Ma((ie Crei(h!&n, Vice "res

    !ro%ile"%b$ic par!icipa!i&n and disp%!e res&$%!i&n desi(n specia$is!s and !rainers, esp in =S'edera$ a(encies, and )&re recen!$y in R%ssia, Rep%b$ic &' Ge&r(ia

    T'e Colla,orati.e %or De.elopment A(tion In(6

    +al3er StreetCam,rid&e #A @ 9>?

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    C&n!ac!7 Mary Anders&n, "residen!

    !ro%ileResearch pr&1ec! &n L&ca$ Capaci!ies '&r "eace, '&c%s &n in!erna!i&na$ h%)ani!arianassis!ance and re$a!i&nships in p&s!4c&n'$ic! s&cie!y 2*%$nerabi$i!y, capaci!y, s&cia$&r(ani#a!i&n, a!!i!%des3

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    ams1Enddispute9 @9 Conne(ti(ut A.enue N+

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    "ar!ners4Li!h%aniaLi!h%anian C&n'$ic! "re*en!i&n Cen!er

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    Li!h%anian C&n'$ic! "re*en!i&n Cen!erpr&*ides !rainin( ser*ices !& na!i&na$(&*ern)en! )inis!ries, $&ca$(&*ern)en! &''icia$s, ban+s,e$e)en!ary and sec&ndary sch&&$s,e!hnicB)in&ri!y (r&%ps, NGO ac!i*is!s,and pri*a!e en!erprise Cen!er

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    c&&pera!i&n wi!hin $&ca$ ban+ &''ices,&n pr&'essi&na$ c&))%nica!i&n andc&&pera!i&n wi!h c$ien!s, &n c&n'$ic!res&$%!i&n and ne(&!ia!i&n

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    "ar!ners -%n(ary .&%nda!i&n-499@; %dapes!, S#en! Is!*an

    +r! $& II :ph&neB'a57 2@ 493 @ : : ;H

    par!ners par!ners ind e%ne! h%

    Or&ani8ational O.er.ie2The "ar!ners -%n(ary .&%nda!i&n wases!ab$ished in 9 H by "ar!ners '&rDe)&cra!ic Chan(e, an A)erican n&n4pr&'i! &r(ani#a!i&n The s!a''4)e)bers &' !he -%n(arian cen!er arepsych&$&(is!s, s&ci&$&(is!s, !eachersand p&$i!ica$ scien!is!s4e5per!s inc&n'$ic!4res&$%!i&n M&s! &' !he) ha*ebeen w&r+in( in !his 'ie$d '&r years

    Missi&n &' "ar!ners -%n(ary7

    The !ransi!i&n in !he Eas!ernBCen!ra$E%r&pean re(i&n )eans n&! 1%s! achan(e &' !he p&$i!ica$ sys!e) and !he ec&n&)ic sys!e), b%! chan(e &' a!!i!%des, h%)an

    beha*i&rs as we$$

    A'!er !he peri&d &' !&!a$i!arian re(i)echarac!eri#ed by hierarchica$re$a!i&nships and a%!h&ri!ariandecisi&ns, c&rp&ra!e $eaders,(&*ern)en! &''icers and !herepresen!a!i*es &' !he ci*i$ s&cie!y has!& $earn de)&cra!ic decisi&n )a+in(,has !& $earn !& de)&cra!ic decisi&n)a+in(, has !& $earn !& e5press !heirin!eres!, and !& ne(&!ia!e i! The)issi&n &' "ar!ners -%n(ary is !&de*e$&p c&$$ab&ra!i*e p$annin(,pr&b$e) s&$*in( and disp%!e res&$%!i&n

    s+i$$s essen!ia$ !& !he s%ccess &' ade)&cra!ic s&cie!y and !& ec&n&)icand p&$i!ica$ res!r%c!%rin(

    #ain Areas o% Dispute ResolutionE$pertise !rainin( in e''ec!i*e

    c&))%nica!i&n, c&n'$ic!

    )ana(e)en! and in!eres! basedne(&!ia!i&n

    'aci$i!a!i&n &' decisi&n )a+in()ee!in(s and c&n'erences

    )edia!i&n in e!hnic disp%!es and indisp%!es &' ci*i$ &r(ani#a!i&ns

    #ain Areas o% T'emati( E$pertise e!hnic disp%!es and in!erc%$!%ra$

    c&))%nica!i&n in $&ca$c&))%ni!ies

    !ea) b%i$din( and c&n'$ic!)ana(e)en! '&r c&rp&ra!e $eadersand )ana(ers

    'aci$i!a!i&n &' c&&pera!i*e p$annin(sessi&ns '&r $&ca$ (&*ern)en!represen!a!i*es, c&rp&ra!e $eadersand NGO4$eaders

    "R !rainin( and )ediac&))%nica!i&n '&r !rade %ni&n$eaders

    #ultilateral !ro7e(ts !ea) b%i$din( and c&n'$ic!

    )ana(e)en! !rainin( '&r !he !&p)ana(e)en! &' !he Ericss&nTe$ec&) C&)pany 2a Swedishc&)pany wi!h )&re in!erna!i&na$inc$%din( a -%n(arian 4 p$an!3

    pr&1ec! )ana(e)en! '&r !heE%r&pean =ni&n

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    .&%nda!i&n '&r En*ir&n)en!a$"ar!nership

    Ass&cia!i&n &' A%!&n&)&%s Trade=ni&ns

    Na!i&na$ Ass&cia!i&n &' -%n(arianTrade =ni&ns 2MS OS 3

    E&!*&s L&rand =ni*ersi!y, S&cia$"&$icy Depar!)en!

    Sch&&$ &' "&$i!ics >S A DVEG? The "ri)e Minis!er

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    ICIMOD, In!erna!i&na$ Cen!re '&rIn!e(ra!ed M&%n!ain De*e$&p)en!

    G"O &5 @::Ka!h)and%, Nepa$

    ph&ne7 4 ;;494J:J@9@'a57 4 ;;494J:HJ

    ici)&d )&s c&) np"ri)ary c&n!ac!7 Dr An%pa) ha!ia

    Or&ani8ational O.er.ie2The cen!re

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    CDR Ass&cia!es9 Arapah&e A*en%e, S%i!e 9:

    &%$der, CO @ :ph&ne7 2@ @3HH:4;@ ;, in =S 94 4

    MEDIATE'a57 2@ @3HH:4;HH:

    cdr ne!c&) c&)"ri)ary c&n!ac!s7 Chris!&pher M&&re,ernard Meyer, Mary Mar(are! G&$!en,

    S%san Wi$da% 2"ar!ners3

    Or&ani8ational O.er.ie2.&%nded in 9 ; , CDR Ass&cia!es isan inn&*a!i*e (r&%p &' c&&pera!i*edecisi&n )a+in( and c&n'$ic!)ana(e)en! pr&'essi&na$s dedica!ed!& de*e$&pin( e5ce$$en! s&$%!i&ns and)%!%a$4(ain &%!c&)es !& pr&b$e)sand disp%!es in e*ery 'ace! &'pers&na$, &r(ani#a!i&na$ and s&cia$$i'e Or(ani#ed as a n&!4'&r4pr&'i!c&rp&ra!i&n, CDR pr&*ides s!a!e4&'4!he4ar! decisi&n )a+in( and *&$%n!arydisp%!e res&$%!i&n assis!ance !& adi*erse a%dience &n a ($&ba$ basisCDR a$s& c&nd%c!s in!erna!i&na$$yrec&(ni#ed !rainin( pr&(ra)s andc&ns%$!a!i&ns &n c&&pera!i*e decisi&n)a+in( and c&n'$ic! )ana(e)en!

    pr&ced%res

    A specia$ '&c%s &' CDR

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    res&$*in( in!er4&r(ani#a!i&na$ andin!er4a(ency disp%!es, res&$*in(in!ra4a(ency c&n'$ic!s

    .inancia$ and c&))ercia$ 4 !rainin(in deb!&rBcredi!&r and$enderBrecipien! ne(&!ia!i&ns,)edia!i&n &' c&))ercia$ disp%!es,

    es!ab$ishin( par!nerin( ands!ra!e(ic a$$iance arran(e)en!s

    Ed%ca!i&n 4 De*e$&p)en! &'c&&pera!i*e decisi&n )a+in(,s!ra!e(ic p$annin(, and disp%!eres&$%!i&n pr&(ra)s '&r %ni*ersi!iesand ins!i!%!i&ns &' sec&ndaryed%ca!i&n !& address $ab&r)ana(e)en! iss%es and c&n'$ic!swi!h p%b$ic

    "%b$ic par!icipa!i&n 4 "r&ced%res '&r

    !he in*&$*e)en! and inc$%si&n &'$ar(e n%)bers &' )%$!ip$es!a+eh&$ders in !he res&$%!i&n &'di*erse iss%es 2en*ir&n)en!, p%b$ichea$!h, $and %se, wa!er pr&1ec!de*e$&p)en!, e!c 3

    "r&)&!in( )%$!i4c%$!%ra$c&&pera!i&n and e!hnic disp%!eres&$%!i&n

    #ultilateral !ro7e(ts W&r$d an+BCi!y G&*ern)en! &' S!

    "e!ersb%r(, R%ssia 4 De*e$&p)en!&' a his!&ric preser*a!i&n andec&n&)ic de*e$&p)en! p$an

    W&r$d an+BMinis!ry &' !heEn*ir&n)en! &'T%r+eyBGT BIn!erna!i&na$ Acade)y&' !he En*ir&n)en! 2Swi!# 3 4De*e$&p)en! and c&nd%c! &' awee+4$&n( se)inar &n Wa!er andIn'ras!r%c!%re Ne(&!ia!i&ns andMedia!i&n

    Minis!ry &' !he En*ir&n)en! &'Ind&nesia and GT 4 Disp%!esys!e)s desi(n ini!ia!i*e andcapaci!y b%i$din( !rainin( !&de*e$&p and prepare (&*ern)en!a$pers&nne$ and NGO

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    "&$and, R%ssia, T%r+ey Sa$#b%r( Se)inar S&*ie! Acade)y &' Sciences The W&r$d an+ =ni!ed Na!i&ns 4 *ari&%s a(encies =ni*ersi!ies7 A%s!ra$ia, "&$and,

    %$(aria, Leban&n A(ency '&r In!erna!i&na$

    De*e$&p)en! In'&r)a!i&n A(ency

    Sample !ro7e(tThe Ci!y &' S! "e!ersb%r(, R%ssias&%(h! a $&an 'r&) !he W&r$d an+ !&pr&)&!e ec&n&)ic de*e$&p)en! andhis!&ric preser*a!i&n The an+enc&%ra(ed !he Ci!y !& br&aden !hen%)ber &' s!a+eh&$ders in*&$*ed in

    p$annin( '&r and i)p$e)en!in( !hede*e$&p)en! pr&cess, and !hr&%(h ac&ns%$!an! pr&*ided, 'aci$i!a!i&nser*ices !& !he p%b$ic and pri*a!esec!&rs !& assis! !he) !& c&&pera!edand res&$*e di''erences &*er di*erseec&n&)ic de*e$&p)en! s!ra!e(iesCDR Ass&cia!es and par!ner R%ssiandisp%!e res&$%!i&n 'ir)s pr&*ided'aci$i!a!i&n ser*ices '&r a !w&4day)ee!in(, in which &*er 9:J hi(h $e*e$represen!a!i*es 'r&) !he p%b$ic andpri*a!e sec!&rs c&n*ened !& ne(&!ia!eand reach c&nsens%srec&))enda!i&ns '&r cen!er ci!yde*e$&p)en! p$ans The )ee!in(sc&nsis!ed &' b&!h $ar(e and s)a$$(r&%p sessi&ns, 'aci$i!a!ed dia$&(%es,and !he %se &' sin($e4!e5!4ne(&!ia!in(d&c%)en!s The )ee!in( res%$!ed in an%)ber &' c&nsens%s basedrec&))enda!i&ns !ha! were presen!ed!& !he Ci!y (&*ern)en! and !he an+,accep!ance &' a br&ader par!icipa!&rypr&cess, and !he es!ab$ish)en! &'p%b$ic4pri*a!e $in+s in !hede*e$&p)en! pr&cess

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    "DC C&nsens%s%$ Tyniec+a @J

    :4 :9 Warsaw, "&$andph&ne7 2H 4::3 4 4:

    'a57 2H 4::3 4; ;"ri)ary c&n!ac!s7 Mr ace+ Wnia+

    and Ms Iw&na Odr&wa#4"ienia#e+,Direc!&rs

    Or&ani8ational O.er.ie2"DC C&nsens%s is a !rainin( andc&ns%$!ancy &r(ani#a!i&n de*&!ed !&de*e$&pin( c&&pera!i*e )ana(e)en!s+i$$s '&r b%i$din( ne!w&r+s &rc&a$i!i&ns !ha! s%pp&r! pr&b$e)s&$*in( I!s (&a$ is !& in!r&d%ce ands!ren(!hen !he c%$!%re &'c&$$ab&ra!i&n, and de*e$&p s+i$$s whichincrease e''ec!i*e c&&pera!i&n, a)&n(represen!a!i*es &' "&$ish&r(ani#a!i&ns "DC w&r+s !&wards i!s(&a$ by pr&*idin( !rainin( inc&$$ab&ra!i*e s!ra!e(ies, s%ch asne(&!ia!i&ns, )edia!i&n, crea!i*eappr&aches !& c&n'$ic!8 $eadership and!as+4!ea) )ana(e)en!8c&))%nica!i&n and in'&r)a!i&n '$&w,decisi&n )a+in(8 )ana(e)en! &'chan(e8 and &!her s+i$$s ass&cia!ed

    wi!h c&&pera!i&n wi!hin w&r+ !ea)s"DC C&nsens%s '&c%ses &n in!r&d%cin(!hese s+i$$s !& di*erse (r&%ps 4 !heb%siness c&))%ni!y 2b&!h $&ca$ andin!erna!i&na$3, ind%s!ry, NGOs, s!a!ead)inis!ra!i&n and $&ca$ (&*ern)en! 4wi!hin &r(ani#a!i&ns, be!ween (r&%ps&r in )i5ed pr&b$e) s&$*in( !ea)s

    Ab&%! J Z &' "DC C&nsens%s< !rainin(ac!i*i!ies are de*&!ed !& !he disp%!eres&$%!i&n 'ie$d 2c&n'$ic!, ne(&!ia!i&ns,'aci$i!a!i&n3 We ha*e desi(ned :4Jday c&%rses, c&*erin( !he '&$$&win(!&pics7 %nders!andin( and )ana(in( s&cia$

    c&n'$ic! ana$y#in( and dea$in( wi!h c&n'$ic!

    wi!hin &r(ani#a!i&ns $ab&r4)ana(e)en! ne(&!ia!i&ns

    en*ir&n)en!a$ ne(&!ia!i&nsin*&$*in( )any ac!&rs

    ne(&!ia!i&ns '&r !he ad)inis!ra!i&nsec!&r

    c&))ercia$Bban+ ne(&!ia!i&ns c&nsens%s appr&aches !& decisi&n

    )a+in( de*e$&pin( in!erpers&na$ s+i$$s '&r

    )ana(in( c&n'$ic! c&))%nica!i&n in c&n'$ic! )ee!in( 'aci$i!a!i&n

    The "DC C&nsens%s !rainin( !ea)s!ar!ed in 9 as a (r&%p &' !rainersa''i$ia!ed wi!h !he Cen!er '&rNe(&!ia!i&n and C&n'$ic! Res&$%!i&n a!!he Ins!i!%!e &' App$ied S&cia$ Sciences&' !he =ni*ersi!y &' Warsaw O%r s!a''

    has s!r&n( bac+(r&%nds in s&cia$psych&$&(y

    #ain Areas o% Dispute ResolutionE$pertise !rainin( 'aci$i!a!i&n &' decisi&n )a+in(

    pr&cesses )edia!i&n

    #ain Areas o% T'emati( E$pertise

    en*ir&n)en!a$ c&))ercia$Bb%sinessBban+ $&ca$ (&*ern)en!

    Illustrati.e List o% ClientOr&ani8ations and o% !ro7e(tsDe*e$&p)en! &' lo(al &o.ernment )ana(e)en! s+i$$s !hr&%(h !rainin( &'$&ca$ (&*ern)en! &''icia$s s%ch as7 c&n'$ic! )ana(e)en! and

    ne(&!ia!i&n !rainin(s '&r !he

    Ass&cia!i&n &' M%nicipa$i!ies &'=pper Si$esia and M&ra*ia 29 :4@3and !he En*ir&n)en!a$ "ar!nership'&r Cen!ra$ E%r&pe 29 38

    decisi&n )a+in(, $eadership,&r(ani#a!i&na$ c&))%nica!i&n,ne(&!ia!i&n !rainin(s '&r Sied$eeand W$&c$awe+ V&i*&dships 29 @4H3

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    The de*e$&p)en! &' s+i$$s in !he stateadministration sec!&r !hr&%(h)ana(e)en! and c&n'$ic!)ana(e)en! !rainin( c&nd%c!ed '&rrepresen!a!i*es &' *ari&%s )inis!riesand '&r re(i&na$ 2*&i*&dship3 &''icia$s,inc$%din(7 ne(&!ia!i&n !rainin(s '&r !he

    Minis!ries &' Lab&r and S&cia$"&$icy8 -ea$!h8 Na!i&na$ Ed%ca!i&n8.&rei(n A''airs8 Trade andInd%s!ry8 "ri*a!i#a!i&n8 !he Cen!ra$"$annin( A(ency 2since 9 38

    ne(&!ia!i&ns and c&n'$ic! res&$%!i&n!rainin(s '&r s!a'' &' The Minis!ry &'En*ir&n)en!, Na!%ra$ Res&%rcesand .&res!ry 2since 9 :3

    NGO )ana(e)en! and &r(ani#a!i&na$

    de*e$&p)en! s+i$$s b%i$din( '&rrepresen!a!i*es &' !he n&n4pr&'i!sec!&r7 &n(&in( !rainin(s c&nd%c!ed in

    c&&pera!i&n wi!h !he S&cie!y &'Chi$dren

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    The Me!ap$an Tea)" O &5 @ @

    Ta+ai, ; , S&%!h A'rica The M&&rin(s, Ca)brid(e R&ad

    La+eside ; J9 S&%!h A'ricaph&ne7 :; :9 ; ;9:@

    'a57 :; :9 ; :9s'&w+es i$in+ nis #a

    "ri)ary c&n!ac!7 Ms Sandra .&w+es,Direc!&r

    Or&ani8ational O.er.ie2The Me!ap$an Tea) 4 a (r&%p &'c&ns%$!an!s each wi!h !heir &wnpar!ic%$ar areas &' s+i$$s andc&)pe!ence 4 is dedica!ed !& he$pin(c$ien!s b%i$d re$a!i&nships andes!ab$ish c&))%nica!i&n and decisi&n)a+in( prac!ices !ha! are hea$!hy,s&%nd and s%s!ainab$e We a$s&be$ie*e !ha! i! is i)p&r!an! !& !rans'er&%r &wn s+i$$s !& &%r c$ien!s !& enab$e!he) !& s%s!ain !hese ini!ia!i*es TheMe!ap$an Tea) specia$i#es in !he'aci$i!a!i&n &' par!icipa!&ry7 c&))%nica!i&n p$annin( decisi&n )a+in( p&$icy '&r)%$a!i&n and s!ra!e(y

    i)p$e)en!a!i&n de$i*ery and i)p$e)en!a!i&n &'

    a(reed ac!i&n p$ans

    #ain area o% dispute resolutione$pertise 'aci$i!a!i&n par!nerin( p%b$ic in*&$*e)en! pr&cess desi(n !rainin(

    #ain area o% t'emati( e$pertise en*ir&n)en!a$ c&ns!r%c!i&n ind%s!ry r%ra$ c&))%ni!y ec&n&)ic

    e)p&wer)en!

    Illustrati.e List o% ClientOr&ani8ations

    "ri*a!e sec!&r An($& A)erican an+, &!swana arc$ays an+ &' &!swana De eers .ar) Di*isi&n En(en Erns! and &%n( .irs! Na!i&na$ Ind%s!ria$ an+ I$$&*& S%(ar She$$ S&%!h A'rica"%b$ic sec!&r Cape T&wn Ci!y C&%nci$ Eas!ern Cape G&*ern)en!, Na!%re

    C&nser*a!i&n Di*isi&n Kwa %$%4Na!a$ G&*ern)en!,

    Depar!)en! &' Ec&n&)ic A''airsT&%ris)

    S&%!h A'rican Depar!)en! &' Wa!erA''airs and .&res!ry

    S&%!hern Na!a$ &in! Ser*ices&ard

    The D%rban Me!r&p&$i!an C&%nci$ "aras!a!a$s C&%nci$ '&r Scien!i'ic and Ind%s!ria$

    Research Les&!h& -i(h$ands De*e$&p)en!

    A%!h&ri!y -%)an Sciences Research C&%nci$ Es+&)

    Sample !ro7e(t=p(radin( &' Ka$+ ay -arb&%r andEn*ir&nsThe pr&1ec! !ha! !he Me!ap$an Tea))e)bers were as+ed !& 'aci$i!a!e wasn&! &ri(ina$$y 'ra)ed as a disp%!e &rc&n'$ic! b%! as a p%b$ic in*&$*e)en!pr&cess I! rapid$y beca)e apparen!!ha! !here were si(ni'ican! !ensi&nsand p&!en!ia$ '&r c&n'$ic! be!ween an%)ber &' !he p$ayers These

    !ensi&ns were a! $eas! )ade w&rse, i'n&! crea!ed, by !he idea &' brin(in(de*e$&p)en! !& !he area The pr&cesswas ini!ia!ed by !he $&ca$ a%!h&ri!y,Cape T&wn Ci!y C&%nci$, when !heyrecei*ed a d&na!i&n 'r&) a chari!ab$eTr%s! !& %p(rade !he harb&%r and i!sen*ir&ns This p%b$ic in*&$*e)en!

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    pr&cess was !he 'irs! e5perience &' i!s+ind '&r !he Ci!y C&%nci$ Ini!ia$$y si5c&))%ni!y &r(ani#a!i&ns par!icipa!edin !he pr&cess, rapid$y e5pandin( !&'&%r!een

    The disp%!e res&$%!i&n appr&ach %sed

    was a series &' &pen 'aci$i!a!edw&r+sh&ps, '&$$&wed by w&r+in( (r&%psessi&ns On$y represen!a!i*es &' !he&r(ani#a!i&ns c&%$d !a+e par! in !hew&r+in( (r&%ps -&we*er, &bser*erswere we$c&)e !& a!!end "r&*isi&nwas )ade '&r ca%c%sin( i' !he needar&se '&r represen!a!i*es and !hec&ns!i!%encies !& h&$d disc%ssi&ns

    In !he sh&r! !er) !he pr&1ec! wasra!ed a s%ccess The &%!c&)e &' !he"%b$ic in*&$*e)en! e5ercise was a $is!&' pri&ri!ies and c&ns!rain!s '&rde*e$&p)en! &n which !he )a1&ri!y &'!he c&))%ni!y a(reed

    In !he $&n( !er) !he pr&1ec! was $esss%ccess'%$ in !he sense !ha! a n%)ber&' e$e)en!s &' !he pr&)ised %p(radin(ha*e n&! ye! been de$i*ered Eachde$ay in de$i*ery er&des !he capi!a$s%) &' !he d&na!i&n !hr&%(h in'$a!i&n

    -ad !he ac!i&ns been pr&)p!, )any)&re i!e)s c&%$d ha*e been paid '&r

    CONSENS=S,Cen!er '&r

    En*ir&n)en!a$and S&cia$Media!i&n

    99; ish&pS!ree!, r&&)

    @

    M&n!rea$,X%ebec,

    Canada, -@G:E@

    ph&ne72J9H3@ @4

    'a57 2J9H3 JH49

    $ r&y $an!ern ne!

    "ri)aryc&n!ac!s7 Ms

    L&%ise R&y, MrAndre

    ea%cha)p,Ms eanSi)ard

    Or&ani8ational O.er.ie2CONSENS=Shas de*e$&pede5per!ise in'aci$i!a!i&n,c&nci$ia!i&n,ne(&!ia!i&n and)edia!i&n-&we*erCONSENS=SDays &'Re'$ec!i&ns? in A'rica and is c%rren!$ypreparin( a pr&p&sa$ !& d& '%r!her'aci$i!a!i&n !rainin( in Ma%ri!ania wi!h!he )e)bers &' !he "$annin(C&))i!!ee

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    "ar!ners In!erna!i&na$

    :@ =$$&a S!ree!

    San .rancisc&, CA H9:;

    ph&ne7 2H9J3 J4 J:

    'a57 2H9J3 J4:;@:pdc i(c apc &r(

    "ri)ary c&n!ac!s7

    Mr Ray)&nd Sh&nh&$!#, "residen!

    i) Isenber(, Vice "residen!

    Re(i&na$ Direc!&rs 2see be$&w3

    Or&ani8ational O.er.ie2

    "ar!ners '&r De)&cra!ic Cha