High level basic information on Needs Assessment. Presented using a case study and includes templates.
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1. Basic of Needs Assessment for Learning and Development
Professional Development Series For New Learning Professionals
Janus Consulting 2014
2. Basic Needs Assessment for Learning and Development Janus
Consulting 2014 A successful learning and development program
requires an effective and well designed needs assessment. This
presentation will discuss the elements of a thorough needs
assessment and share guidelines and tips to assist you in ensuring
your learning recommendations align with the business goals as well
as the learners needs. Youll find tools and resources throughout
that you can use in your day to day work and activities you can
try. Click here to read the Case Study well use as we go through
this presentation.
3. Basic Needs Assessment for Learning and Development Janus
Consulting 2014 A needs assessment is a systematic approach to
identifying gaps. Learning and Development Professionals are often
approached by the Lines of Business they support with an identified
need. This may or may not be the case. The Learning Development
Professional engages in an accepted methodology and strategically
examines the gap through needs assessment. They gather information
on the audience, the gap, the required change in the gap, the
impact the change will have to the business and identify the means
to achieve knowledge transfer. Defining Needs Assessment
4. Basic Needs Assessment for Learning and Development Janus
Consulting 2014 Determining effective solutions and recommendations
involves looking at the current state and future state. Also there
are levels to assess: Organizational Occupational Individual
Defining Needs Assessment
5. Basic Needs Assessment for Learning and Development Janus
Consulting 2014 The goal of assessing the organizational level is
to gain a line of sight on the performance , knowledge, skills and
behaviours required to move the organization forward. This piece of
your assessment identifies what is needed to bridge the gap as well
as enhance existing strengths. You take into consideration internal
and external information such as large scale change initiatives,
political and economical impacts. Needs Assessment- Organizational
Level
6. Basic Needs Assessment for Learning and Development Janus
Consulting 2014 The goal of assessing the occupational level is to
determines the performance, knowledge , skills and behaviours of a
particular line of business or occupational group. This piece of
your assessment identifies the particular gaps and why these gaps
exist. The occupational assessment begins to frame new ways of
doing things and what is needed from a learning and development
perspective. Needs Assessment- Occupational Level
7. Basic Needs Assessment for Learning and Development Janus
Consulting 2014 The goal of assessing the individual level is to
identify how an individual completes work. It identifies the
capacity for the work and what the individual needs to potentially
do the work differently, take on new work, or improve existing
performance. Needs Assessment- Individual Level
8. Basic Needs Assessment for Learning and Development Janus
Consulting 2014 Determining the benefit of the needs assessment and
communicating the benefits to your stakeholders is the first step
in the process. In this phase of your needs assessment you
determine your business partners, champions and strategy for
soliciting support. Needs Assessment Process- Garner Support
9. Basic Needs Assessment for Learning and Development Janus
Consulting 2014 You are also identifying the and framing the
critical success factors and the objectives they meet. Last, you
are framing and identifying the critical success factors for
sustainability for each of your desired outcomes. Click the
document icons to the right for an example from our case study and
a template to utilize when thinking through your strategy for
garnering support. Needs Assessment Process- Garner Support Sample
from Case Study Template
10. Basic Needs Assessment for Learning and Development Janus
Consulting 2014 The next step in the journey of needs assessment is
the planning. The activities youll complete here are vital in
identifying and providing strong , effective recommendations. It is
very important to gauge organizational readiness for any learning
and development projects and have a solid look at any required
resources such as people, and technology. Identifying program goals
and objectives for your needs assessment and reviewing any existing
information will help you create a project plan and milestones and
measurements of success. Needs Assessment Process - Plan Click the
icons above for a sample from the case study and a template you can
use.
11. Basic Needs Assessment for Learning and Development Janus
Consulting 2014 Executing your needs assessment involves any number
of methods and is driven by your planning and type of project. Your
date collection could include: Document review of existing
information Interviews Surveys Observation Focus Groups Performance
Reviews Be sure to include a variety of data so that you can truly
identify the current and future state. Needs Assessment Process -
Execute
12. Basic Needs Assessment for Learning and Development Janus
Consulting 2014 Once you have compiled your data your next step is
to analyze and report on it. This information now forms the basis
of your high level design and evaluation plans. Your report can be
presented in full to your business partners or annotated based on
organizational preference and approach. Your report should include:
Executive Summary Business Challenge Impact to the Business Initial
Recommendation Data Analysis Final Recommendations Project plan
Next Steps Needs Assessment Process - Report Click the report above
to read the results from the Case Study and for a template you can
use.
13. Basic Needs Assessment for Learning and Development Janus
Consulting 2014 This presentation provides a high level picture of
defining Needs Assessment and the process of completing a thorough,
effective analysis. Taking the time to work through Needs
assessment prepares you and your team for much more efficient
development , design and valuable evaluation. For more detailed
information on Needs Assessment visit my Moodle Course and refer to
the Resources included on the next page. Needs Assessment Process -
Summary Click the report above to read the results from the Case
Study and for a template you can use.
14. Basic Needs Assessment for Learning and Development Janus
Consulting 2014 Resources A Practical Guide to Needs Assessment
Gupta, Sleezer, Russ-Efy ISBN-10: 0787982725 ISBN-13:
978-0787982720 Needs Assessment Alchuld, Kumar ISBN-10: 1412975840
ISBN-13: 978-1412975841 Planning and Conducting Needs Assessments
Witkin ISBN 0803958102, 9780803958104 Moodle Course: The Basics of
Needs Assessment Contact for information