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7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 120
1
7302019 Basic History and Trends
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Table of Contents
1Contemporary architecturehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip3
2Modern architectshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip4
3Contemporary architectshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip5
4Contemporary architectural influenceshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip6
5Basic history and trends in commercial buildinghelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip7
6Types of shopping centershelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip8
7Development and financinghelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip9
8The teamhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip10
9Economic survey of market analysishelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip11
10The integration with the communityhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip12
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11Parking and traffichelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip14
12Evolution of shopping mallshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip15
Referencehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip20
1Contemporary architecture
Contemporary architecture is formally defined as the building style of the present day
Todays styles however are quite varied and have a number of different influences
Examples of contemporary architecture therefore do not necessarily have similar or easily
recognizable features as in classical architecture A precise definition of contemporary
architecture therefore is not so simple to articulate
It is generally recognized that contemporary architecture is an evolution of modern
architecture While these two terms are sometimes used synonymously this usage is not correct Modern architecture refers to the building style of the early to mid-20th century
It featured clean lines and an emphasis on function Those elements that characterized
modern architecture however were also sometimes thought to be cold and impersonal
This belief lead to the creation of the contemporary style as is recognized today
Like the modern style contemporary architecture connects indoor and outdoor spaces
but it adds some personal touches and warmth throughout the living space The use of
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4
natural light also plays a big part in defining this style For this reason large and
expansive windows are a common and easily recognized feature of contemporary homes
Green building is also becoming a strong component of the contemporary style
Architects today are placing more emphasis on energy efficiency they also are using
sustainable natural and recycled materials thus creating eco-friendly houses
Contemporary homes are also often thoughtfully integrated into their natural
surroundings This practice is sometimes referred to as organic architecture
This connection with nature extends from the outdoor landscape to the indoor
environment Outside local plants may be used to decorate or the house may be
designed around a prominent natural feature Living roofs in which plants are used as
roofing materials to increase energy efficiency are also becoming popular Inside natural
materials like bamboo flooring and granite countertops are common
Features of a contemporary home thus may include an irregular or unusually shaped
frame an open floor plan oversized windows the use of green components a lack of
ornamental details or organic design
Prominent contemporary architects include Frank Gerry who designed the Guggenheim
Museum in Bilbao John Andrews who designed the CN Tower in Montreal and Jean
Nouvel who designed the Quai Branly Museum in Paris Over time contemporary
architecture has developed several offshoots each with its own characteristics including
postmodernism neo modernism and deconstructivism among others Postmodern and
neo modern architecture returned to the use of ornaments on the facade of building
Deconstructivism developed from postmodernism and is characterized by ideas of
fragmentation
The phrases contemporary architects and contemporary architecture have obvious
meanings but like modern architects and modern architecture the terminology is open to
interpretation - shades of meaning
2Modern Architects
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5
Modern Architecture became linked to a certain genre of building and thus over
time wasnt really modern anymore Contemporary Architecture currently has less
baggage it is not affected by fall-out from the reign of a certain style
Modern Architecture - the International Style - was associated with some great architects
and some powerful countries and companies It became the equivalent of the Classical
Style in the Georgian period ie the establishment architecture the status quo Some key
Modern Architects include Le Corbusier Mies Van der Rohe Walter Gropius and Frank
Lloyd Wright
Since the seventies architecture styles have become more fractured and we have -
amongst what could be termed contemporary architects - post-modernists neo-
modernists deconstructivists contextualists expressionists and so on
lsquoContemporary Architects suggests a position that is anti-vernacular comfortable with
new materials and non-local materials amp forms using architectural language that is
contemporary ie not generally steeped in past typographies or traditions
3Contemporary Architects - Definition Summary
Thus in a quiet way the phrase lsquoContemporary Architects has a theoretical position
comparable - but not similar - to Modern Architects conservationist traditionalist
classicist or vernacular architects would feel their views and style are valid in the 21st
century but generally would not wish to be called contemporary architects for logical
reasons there will be exceptions
Contemporary Architecture is not simply anti-vernacular but also architecture that can
have a number of influences but still tries to be inspirational visionary risky and usesnew materials in an innovative way Contemporary Architects attempt to push at the
boundaries of materials and technology and especially in recent decades geometry
lsquoModern Architecturersquo refers only to the architecture of the Modern Movement where
lsquoform follows functionrsquo and the lsquohouse is a machine for living inrsquo But Modernism was
such a significant movement (and such a change in thinking at that time) and influenced
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6
all architects since that it is not simply an architectural style like lsquoArts and Craftsrsquo or
lsquoHigh-Tecrsquo
Almost every contemporary architect has been influenced by the Modern Movement Le
Corbusier was for many the principal influence with his modern architecture of white
walls fenetre longuer pilotis and architectural promenade He described not only a
vision of future cities with masterplanning sketches and models but a form of
lsquoprogrammersquo and lsquonarrativersquo for all buildings but especially modern houses He had a
series of wealthy Clients and was successful in pushing boundaries in almost every
building he worked on
4Contemporary architectural trends influences
41Commercial considerations
All design professions recognize that their influence is contingent on the self-interested
forces of politics and business and the motivation of individuals to adopt appropriate
changes in attitudes
42Ecological and environmental influences
Many architects construction and building engineers are ill-equipped by their training to
deal with the emergent issues of global warming acid rain and other ecological and
environmental influences
43Exploiting new technology
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7
Apart from the very few who view changing technology and anything new and
innovative with disdain and skepticism architects particularly the young seem to have a
natural urge to explore new ideas and strive to incorporate new ways of thinking
44The expression of form
In recent years the Modern Movement has grasped the changes in technology and design
possibilities and has vastly increased the examples of expression by the evolution of new
approaches to structural engineering
45The fascination with light
Architecture has been greatly influenced by the notion of transparency with numerousarchitects pursuing trends towards experimentation with light This leads to the premise
that our values are not necessarily market driven and that architecture can still be an
emotive force
5BASIC HISTORY AND TRENDS IN COMERCIAL BUILDINGS
A shopping center is a complex of retail stores and related facilities planned as a unified
group to give maximum shopping convenience to the customer and maximum exposure
to the merchandise The concept is not new The agora of the typical city of ancient
Greece was essentially a shopping center in the heart of the business district The
Emperor Trajans architect the Greek slave Apollodorus built a shopping center adjacent
to the Roman Forum in AD 110 It had a two-level enclosed and ventilated mall lined
with open-fronted shops startlingly similar to todays most up to- date concept The
typical Arabian souk or market of the Middle Ages also had narrow weather-protected
malls lined with open fronted shops The past two decades however have seen such a tremendous development in planned
shopping facilities in the United States that todays center has in fact become a new
building type First population growth led to outward expansion of the cities and the
building up of the vast residential suburbs Downtown congestion due to increased car
ownership and inadequate streets weakened the downtown merchants and prompted
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8
them to set up branches in the suburban periphery in order to be more convenient to their
customers As a result of these activities on a large scale a whole new industry was born
Each suburban district soon had its own major shopping center and several minor ones
Such districts each had clearly defined trade areas Another major change then set in
Vastly improved high-speed circumferential highways soon tended to put all these
suburban centers in competition with each other At the same time the decline of retail
business and decay of buildings in the central business districts began forcing in self-
defense a revitalization of downtown
As a result of these two new factors the shopping center industry is today pointing in
two new significant directions First the suburban centers are becoming mega centers
complete with several department stores office buildings motels amusements and
of course parking facilities Second the central business districts are making a
determined stand to counteract the ever-growing suburban competition by embarking on
programs for construction of new high-speed connector routes to downtown and
construction of major downtown renewal projects also complete with stores offices
hotels amusements and parking facilities usually in decked garages due to the high
downtown land cost
6TYPES OF CENTERS
Neighborhood Center (Suburban) This is a row of stores customarily (but not
always) in a strip or line paralleling the highway and with parking between the line
of storefronts and the highway Service is by alley in the rear Ranging from 20000 to
100000 sq ft of space these projects usually contain a supermarket and a drugstore often
a variety store and a half-dozen or more service-type stores They cater to a very
limited trade area and are not normally competitive with the major centers A few of the
newer of these centers have their retail units clustered around an enclosed mini-mall
Intermediate or Community-Size Center This also is usually a strip of stores but
substantially larger than the neighborhood center and usually containing a so-called
junior department store as the major unit This type is vulnerable to competition from
the larger centers and hence has declined in desirability The parking pattern is normally
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9
similar to that of the neighborhood center Regional Center (Suburban) This contains one
to four department stores plus 50 to 100 or more satellite shops and facilities all fronting
on an internal pedestrian mall or shopping walkway Parking completely surrounds the
building group so that all stores face inward to the mall with their backs to the parking
With todays rising land costs and diminishing supply of suitable large tracts there has
been a growing trend toward double-decked parking to save land area It is simply a
matter of the relation between the land cost and the cost of the parking deck There is also
a strong trend toward double decking of the stores themselves so that the central
pedestrian mall has two interconnecting levels each lined with shops The double level
mall is also due in part to the need to keep horizontal walking (shopping) distances
within reason As land costs continue to rise and projects to grow larger three- and four
level malls will no doubt become common Renewal Projects (Downtown) Because of
their complexity in matters legal and political---as well as physical mdash downtown centers
are still to some extent in tire experimental stage The trend is toward a close
integration on two or more shopping levels of department stores shops of all sorts
restaurants etc The multilevel malls may connect directly or by bridges to other
shopping facilities hotels office buildings theaters and parking garages Because of
high land costs all parking is normally multi decked and can be above below or better
laterally contiguous to the shopping facilities The downtown trend is toward a
multilevel pattern interconnecting the essential parts of the central business district
7DEVELOPMENT AND FINANCING
Shopping centers are customarily promoted and owned by developers whose primary
motive is a return on their investment and to a lesser extent by department stores or
Commercial other merchants who are looking for new outlets to increase their sales
volume With the advent of rapid inflation there is also a strong trend toward
participation in ownership by the institutions such as insurance companies who ill the
past confined their activity merely to lending money to the developer or merchant
Customarily the developer regardless of what individual or group he represents can
with good judgment and skill set up the project on the basis of let us say a 10 percent
investment of his own money and the remaining 90 percent as a long-term loan from an
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insurance company or other institution As the long-term loan usually does not become
available until completion of the project the developer borrows needed interim money or
short-term financing usually from a bank The dollar value of the long-term loan is
primarily calculated as a multiple of the anticipated rent roll that is to say it is based on
a certain number of times tire total projected annual rent collectible from all the
committed tenants who have acceptable credit ratings
As the loan is based primarily oil the rents and therefore is not affected by overruns in
the construction cost of tire job it is obvious that the construction budget becomes of
utmost importance With only say 10 percent of the total job cost as his investment and
90 percent borrowed an overrun of 10 percent will in actuality double the amount of
money that the developer must invest Otherwise he will have to sell out go bankrupt
or cut every possible cost he can even if it damages the popularity of the project The
vital importance as a result of this pattern of a realistic and inviolable budget should be
clear
8THE TEAM
At the earliest possible stage in the concept of the project preferably even before
acquisition of the land a developer i e owner should assemble his professional team
For a small neighborhood center such a team might consist solely of the owner and the
architect especially if the owner is experienced in this type of leasing
For todays regional centers and downtown renewal programs however the essential
team involves in addition to the developer (who may be an individual or a large
development corporation) the architect the market analyst the leasing agent the
mortgage broker the engineers (usually retained by the architect and including
mechanical structural and site) the attorney the public relations advisor and other
occasionally needed specialists The larger and more complex the proposed project the
more necessary it is that each of these members of the team be experienced not only in
his own profession but also in the specific field of shopping center development It is
desirable in fact that they participate as part of the team in major decision making
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11
9THE ECONOMIC SURVEY OR MARKET ANALYSIS
Prior to any planning activity and often prior to acquisition of the land the market analyst
makes a complete survey of the anticipated trade area surrounding the proposed site for
the center The boundaries of the trade area customarily depend on acceptable
automobile driving time to the center Frequently the trade area is broken into a primary
area where a high percentage of the inhabitants would shop at the center and one or
more secondary areas where due to competition or to driving times or other reasons a
smaller percentage would be anticipated The analyst assembles data on existing
population future population trends income levels car ownership existing shopping
facilities and their probable future competitive effect and also projected facilities already
announced or likely to be announced by other developers He estimates the probable
mortality rate of these proposed projects-i e how many will never be built--and the
competitive effect of any survivors The analyst from his available statistical records
and based on the income level population ethnic origins and other characteristics of the
trade area then makes estimates of the amount of family income likely to be allocated to
such categories as food drugs furniture womens and mens clothes shoes department
store purchases etc etc and from these estimates he prepares charts indicating the
recommended total amount of floor area to be built and how much of this floor area
should be devoted to the various kinds of merchandise and services These data then
form the basis for the architectural planning No major project should be undertaken
without an adequate market analysis It is axiomatic that success goes to the developer
who gets there the fustest with the mostest as tire old saying goes If the project is too
slow in coming to fruition a competitive center securing a firm hold on the available
business may be built
If a project is too large for the trade area it cannot be sufficiently rented and the
unrented space may cause it to fail If it is too small for the trade area it will invite the
construction of competitive centers and may lose out due to this competition In the past
this determination of size i e total store area was perhaps the most vital decision to be
made and one that could be readily pinpointed from a thorough market survey by a firm
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of sound judgment Today however with the vast increase in circumferential highways
it has been conclusively established that trade area boundaries no longer can be
pinpointed A surprising number of shoppers now take advantage of centers on the
opposite side of a city because of the new high-speed peripheral highways Today every
aspect of a centers concept planning and design must be of the best for survival in the
face of competition A school can be un functional but the children still have to go to
school A home may have marry bad features but the family will still live there Even a
factory building can have its faults A shopping center however depends on the whims
of its customers mostly female for its success If because of inconvenience or
unsuitable merchandise or for any other reason it does not have the proper appeal the
customers simply will not go there to shop and the project may become a failure
10INTEGRATION WITH THE COMMUNITY
For many years the typical shopping center has been a low flat building mass resembling
an island surrounded by a vast barren ocean of asphalt Landscaping has been
inadequate and integration of any sort with the community has been completely lacking
With the competitive need however for increasing the size of centers and including
within their general scope office buildings hotels housing etc the resulting more
complex planning requirements have given rise to a better opportunity as well as to
greater urgency for the true integration of the stores and parking within a larger major
complex such complex in turn properly integrated with the existing neighborhood The
importance of this integration has been emphasized in the concepts of the new towns
arising in Europe and elsewhere Plan integration with the neighborhood has in fact
become a must for large centers and a factor not to be ignored even for the smallest ones
Such integration involves the space interrelationship between the neighborhood and
projects buildings roadways parking landscaping and pedestrian walks It can be a
powerful means of assuring long-range future reel estate values both for the shopping
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project and for the entire surrounding community whether commercial or residential
Where land costs permit it is obviously desirable to obtain control of the lend
surrounding the center not only to protect the center but to take advantage of the
inevitable increase in value and development potential of such land
11PARKING AND TRAFFIC
The need for parking was one of the primary factors leading to the development of the
shopping center concept Provision of adequate and convenient parking is in fact a
basic requirement of any shopping center regardless of its size or location In suburban
areas where almost all the trade comes by automobile a ratio of between 5 and 6 car
spaces per 1000 sq ft of leasable store area is mandatory In the central business district
where mass transportation and walk-in trade can be counted on for a substantial part of
the clientele the ratio can go down to as low as 2 5 to 3 cars per 1000 sq ft In strip
centers customer parking is generally between the roadway and the line of storefronts In
regional suburban centers the parking normally is on grade and completely surrounding
the shopping complex Where land costs approach the cost of parking decks it is
becoming more frequent to deck at least a portion of the site area often where
topography aids the situation In central-business-district projects because of very high
land cost the parking usually ties to be multi decked and is preferably contiguous
connecting directly with different levels of the center It can also for further economy of
land use be above the retail floors on decks as roof parking or more customarily it can
be below the retail levels in basement or partial basement locations Though basement
parking is the least desirable from the viewpoint of the shoppers normal psychology and
is also least desirable from the construction cost point of view it is a relatively common
arrangement due to inadequate land area and to the legal aspects of the federal urban
renewal programs In such programs in order to conserve land area and cost the
developer frequently can build the complex on air rights over multi decked garage
facilities built by one or another government agency It has been stated by authorities on
the subject however that for customer acceptance it is better to have parking above
grade even up to six or eight levels than to have it more than one or two levels below
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grade In the matter of parking layout car stalls can be set at angles (say 70j to the
lanes which then requires one-way traffic or stalls can be at 90 to the lanes permitting
two-way traffic The former is easier for the actual positioning of the car in the stall but
more complicated and inflexible for the customer due to the one-way pattern Although
both are commonly used the 90 arrangement is somewhat more frequent for grade
parking whereas the angled system is more customary for garages and decks
Parking lanes including the stalls on each side range from 60 to 64 ft in width for 90
parking and from 56 to 58 ft for angled parking In any decked parking layout it is
important that deck widths be multiples of these standard dimensions Otherwise wasted
deck area substantially increases the cost per car of the parking without any offsetting
advantages In the case of multi-use central-business-district structures the proper
Column spacing requirements of parking merchandising offices and hotel use vary
considerably and the planning becomes very involved Practical decisions must be made
as to which facility governs and in no case must the tail be allowed to wag the dog In
the typical shopping center parking is provided by the developer In the case of central-
business-district renewal projects however parking may be provided by a parking
authority renewal agency or others It may or may not be leased to the developer or it
may be built by the developer and leased to a parking authority or others In the case of
double-level malls in the suburbs topography can be an aid rather than a hindrance
through provision of on-grade parking at two different levels--one parking area at the
level of the upper mall the other at the lower thus equalizing the parking access and
convenience for each level of the mall There are a number of ramp systems for decked
parking and various patterns of parking lanes or bays for both ramped and grade parking
In the case of grade parking lanes or bays should generally be at right angles to the
building facades to enable shoppers to walk directly to the building complex without
threading through parked cars as with lanes parallel to the facades
12Evolution of shopping malls
Lessons from the pioneering Malls in India
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As human civilization evolved from an agrarian rural system to the urban setting
context of shopping underwent a sea change Concept of shopping centre emerged out of
peoplersquos need to carry out shopping in a more planned and convenient manner Shopping
centers became an integral part of the urban landscape in the twentieth century Europe
and the USA Countries like India remained insulated from these developments till a
decade ago primarily because structural foundations of its economy and society did not
find it conducive However after economic liberalization ushered in major changes swept
the Indian economy society and marketplace People started aspiring for brands Most of
the big brands required retail space matching the brand attributes It is in this context that
shopping malls caught peoplersquos imagination and fascination
Growth of shopping centers in India can be divided into many phases The first phasespanned from 1991 to the year 1998 During this phase India saw development of only
three shopping malls Spencer Plaza Channai Crossroads Mumbai and Ansal Plaza
New Delhi It can be equated with the Introduction phase However this phase did not
graduate automatically into Growth phase as it happens in case of lsquoProduct Life Cyclersquo
Introduction was followed by an lsquoAssimilation Phasersquo characterized by slow but steady
diffusion of this concept in the market New projects did come up but at a conservative
pace But this phase served a very useful purpose it familiarized the Indian market
developers as well as customers with the positives of shopping malls Post 2003 came the
lsquoGrowth phasersquo The concept got so well accepted that it created an over -enthusiasm not
necessarily based on facts and logics Consequently growth phase seems to have fizzled
out by the year 2008 itself giving way to decline Grimness was further accentuated by
the global economic recession post September 2008 that emanated primarily real-estate
sector only However there is an alternate way of looking at it Many experts believe the
current phase to be a part of growth only with market corrections coming into play after
a fierce bull run in the shopping centre industry
121The three pioneering Malls
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When the first phase of Spencer Plaza Chennai came up in the year 1991 India was not
familiar with big brands and modern format retailing When viewed from outside its
plain sandstone exteriors give a dull look It is a seven-storey high structure with a mix of
retail office-space and entertainment Stores inside Phase - I of Spencer Plaza are smaller
in size corridors are congested and there is complete absence of zoning As the center
moved towards Phase II and III in the year 1999 stores became larger corridors got wider
and placement of stores seemed to follow some logic Crossroads Mumbai was
developed in the year 1998 by rejuvenating old office buildings of a pharmaceutical
company into a modern shopping mall Being at a premium location in the financial
capital of India it could attract brands and crowds but the concept was not perfect
Ownership of the mall changed a number of times during last 12 years Presently it is
with Future Group which is Indiarsquos largest retail company They have converted
Crossroads into a seamless mall named lsquoSOBO Centralrsquo It is depr essing to see a
shopping mall developed and managed by professional companies struggling to survive
whereas an unorganized shopping complex lsquoHeera Pannarsquo situated adjacent to the mall
managed to remain relevant and flourished over the same time-period Ansal Plaza New
Delhi was inaugurated in the year 1998 as a joint venture between an Indian real estate
developer (Ansal Group) and a government corporation (HUDCO) Being a new
construction it was well spread horizontally has unique architecture and accommodated
prominent brands of that time However the mall is losing its sheen with time Serious
competition has come-up in the form the new malls in the city of Delhi and Ansal Plaza
needs serious rethinking on many aspects of its operations
122Lessons learnt
The three malls developed during introduction phase are landmarks in themselves But
glaring deficiencies are observed in the concept management and operations when these
are compared with the upcoming malls in India These malls did not foresee the changes
that the society and economy was expected to go and based their projects on the basis of
contemporary trends and statistics Some of the problems evident in these malls are
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123 Location location location
It is often said that location holds the key to success in retail Developers need to be very
careful in choosing and selecting appropriate location for their projects They have to
make a choice between the most tempting lsquoheart of the cityrsquo locations or somewhat
distant and peripheral locations in the suburbs These three malls are situated in the
downtown It is generally said that it makes sense in the Indian context as penetration of
personal vehicles is not very decent comfortable options of public transportations are
practically non-existent and infrastructure in terms of road-condition is pathetic These
cities (Chennai Mumbai amp Delhi) did not have a high vehicular density and traffic
bottlenecks at that time But as time progressed civic as well as vehicular population
went up steadily In fact India is one of the fast emerging markets of consumer vehiclesThis exerted pressure on the existing roads but being in the heart of the city there was
limited scope for local authorities to widen the roads Seriousness of this issue can be
judged from the fact that Spencer Plaza Chennai has a pre-approved plan for the fourth
phase from local authorities but the traffic authorities are unwilling to give an No
Objection Certificate (NOC) as the vehicular traffic on Mount Road (the normal exit
route for vehicles coming out of the mall) has gone up many folds and it cannot
accommodate anymore of it
A useful lesson from this instance is do not fall into the temptation of attracting more
people in the downtown as traffic bottlenecks at such location can make the shopping
experience nightmarish Taking a cue from this most of the new and bright projects are
coming up in the suburbs in the metropolitan cities
124 Make a large one for me
Today a shopper wants holistic experience in the malls The tendency of shopper to try
and satiate all needs during visit to a single mall induces developers to come up with
malls large enough to accommodate a multitude of product categories Except for
Spencer plaza the other two have retail space in the range of 250000-350000 square
feet which is grossly inadequate in the present context A decade back India did not have
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many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
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that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
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go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
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Table of Contents
1Contemporary architecturehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip3
2Modern architectshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip4
3Contemporary architectshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip5
4Contemporary architectural influenceshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip6
5Basic history and trends in commercial buildinghelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip7
6Types of shopping centershelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip8
7Development and financinghelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip9
8The teamhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip10
9Economic survey of market analysishelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip11
10The integration with the communityhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip12
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3
11Parking and traffichelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip14
12Evolution of shopping mallshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip15
Referencehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip20
1Contemporary architecture
Contemporary architecture is formally defined as the building style of the present day
Todays styles however are quite varied and have a number of different influences
Examples of contemporary architecture therefore do not necessarily have similar or easily
recognizable features as in classical architecture A precise definition of contemporary
architecture therefore is not so simple to articulate
It is generally recognized that contemporary architecture is an evolution of modern
architecture While these two terms are sometimes used synonymously this usage is not correct Modern architecture refers to the building style of the early to mid-20th century
It featured clean lines and an emphasis on function Those elements that characterized
modern architecture however were also sometimes thought to be cold and impersonal
This belief lead to the creation of the contemporary style as is recognized today
Like the modern style contemporary architecture connects indoor and outdoor spaces
but it adds some personal touches and warmth throughout the living space The use of
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4
natural light also plays a big part in defining this style For this reason large and
expansive windows are a common and easily recognized feature of contemporary homes
Green building is also becoming a strong component of the contemporary style
Architects today are placing more emphasis on energy efficiency they also are using
sustainable natural and recycled materials thus creating eco-friendly houses
Contemporary homes are also often thoughtfully integrated into their natural
surroundings This practice is sometimes referred to as organic architecture
This connection with nature extends from the outdoor landscape to the indoor
environment Outside local plants may be used to decorate or the house may be
designed around a prominent natural feature Living roofs in which plants are used as
roofing materials to increase energy efficiency are also becoming popular Inside natural
materials like bamboo flooring and granite countertops are common
Features of a contemporary home thus may include an irregular or unusually shaped
frame an open floor plan oversized windows the use of green components a lack of
ornamental details or organic design
Prominent contemporary architects include Frank Gerry who designed the Guggenheim
Museum in Bilbao John Andrews who designed the CN Tower in Montreal and Jean
Nouvel who designed the Quai Branly Museum in Paris Over time contemporary
architecture has developed several offshoots each with its own characteristics including
postmodernism neo modernism and deconstructivism among others Postmodern and
neo modern architecture returned to the use of ornaments on the facade of building
Deconstructivism developed from postmodernism and is characterized by ideas of
fragmentation
The phrases contemporary architects and contemporary architecture have obvious
meanings but like modern architects and modern architecture the terminology is open to
interpretation - shades of meaning
2Modern Architects
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Modern Architecture became linked to a certain genre of building and thus over
time wasnt really modern anymore Contemporary Architecture currently has less
baggage it is not affected by fall-out from the reign of a certain style
Modern Architecture - the International Style - was associated with some great architects
and some powerful countries and companies It became the equivalent of the Classical
Style in the Georgian period ie the establishment architecture the status quo Some key
Modern Architects include Le Corbusier Mies Van der Rohe Walter Gropius and Frank
Lloyd Wright
Since the seventies architecture styles have become more fractured and we have -
amongst what could be termed contemporary architects - post-modernists neo-
modernists deconstructivists contextualists expressionists and so on
lsquoContemporary Architects suggests a position that is anti-vernacular comfortable with
new materials and non-local materials amp forms using architectural language that is
contemporary ie not generally steeped in past typographies or traditions
3Contemporary Architects - Definition Summary
Thus in a quiet way the phrase lsquoContemporary Architects has a theoretical position
comparable - but not similar - to Modern Architects conservationist traditionalist
classicist or vernacular architects would feel their views and style are valid in the 21st
century but generally would not wish to be called contemporary architects for logical
reasons there will be exceptions
Contemporary Architecture is not simply anti-vernacular but also architecture that can
have a number of influences but still tries to be inspirational visionary risky and usesnew materials in an innovative way Contemporary Architects attempt to push at the
boundaries of materials and technology and especially in recent decades geometry
lsquoModern Architecturersquo refers only to the architecture of the Modern Movement where
lsquoform follows functionrsquo and the lsquohouse is a machine for living inrsquo But Modernism was
such a significant movement (and such a change in thinking at that time) and influenced
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6
all architects since that it is not simply an architectural style like lsquoArts and Craftsrsquo or
lsquoHigh-Tecrsquo
Almost every contemporary architect has been influenced by the Modern Movement Le
Corbusier was for many the principal influence with his modern architecture of white
walls fenetre longuer pilotis and architectural promenade He described not only a
vision of future cities with masterplanning sketches and models but a form of
lsquoprogrammersquo and lsquonarrativersquo for all buildings but especially modern houses He had a
series of wealthy Clients and was successful in pushing boundaries in almost every
building he worked on
4Contemporary architectural trends influences
41Commercial considerations
All design professions recognize that their influence is contingent on the self-interested
forces of politics and business and the motivation of individuals to adopt appropriate
changes in attitudes
42Ecological and environmental influences
Many architects construction and building engineers are ill-equipped by their training to
deal with the emergent issues of global warming acid rain and other ecological and
environmental influences
43Exploiting new technology
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7
Apart from the very few who view changing technology and anything new and
innovative with disdain and skepticism architects particularly the young seem to have a
natural urge to explore new ideas and strive to incorporate new ways of thinking
44The expression of form
In recent years the Modern Movement has grasped the changes in technology and design
possibilities and has vastly increased the examples of expression by the evolution of new
approaches to structural engineering
45The fascination with light
Architecture has been greatly influenced by the notion of transparency with numerousarchitects pursuing trends towards experimentation with light This leads to the premise
that our values are not necessarily market driven and that architecture can still be an
emotive force
5BASIC HISTORY AND TRENDS IN COMERCIAL BUILDINGS
A shopping center is a complex of retail stores and related facilities planned as a unified
group to give maximum shopping convenience to the customer and maximum exposure
to the merchandise The concept is not new The agora of the typical city of ancient
Greece was essentially a shopping center in the heart of the business district The
Emperor Trajans architect the Greek slave Apollodorus built a shopping center adjacent
to the Roman Forum in AD 110 It had a two-level enclosed and ventilated mall lined
with open-fronted shops startlingly similar to todays most up to- date concept The
typical Arabian souk or market of the Middle Ages also had narrow weather-protected
malls lined with open fronted shops The past two decades however have seen such a tremendous development in planned
shopping facilities in the United States that todays center has in fact become a new
building type First population growth led to outward expansion of the cities and the
building up of the vast residential suburbs Downtown congestion due to increased car
ownership and inadequate streets weakened the downtown merchants and prompted
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them to set up branches in the suburban periphery in order to be more convenient to their
customers As a result of these activities on a large scale a whole new industry was born
Each suburban district soon had its own major shopping center and several minor ones
Such districts each had clearly defined trade areas Another major change then set in
Vastly improved high-speed circumferential highways soon tended to put all these
suburban centers in competition with each other At the same time the decline of retail
business and decay of buildings in the central business districts began forcing in self-
defense a revitalization of downtown
As a result of these two new factors the shopping center industry is today pointing in
two new significant directions First the suburban centers are becoming mega centers
complete with several department stores office buildings motels amusements and
of course parking facilities Second the central business districts are making a
determined stand to counteract the ever-growing suburban competition by embarking on
programs for construction of new high-speed connector routes to downtown and
construction of major downtown renewal projects also complete with stores offices
hotels amusements and parking facilities usually in decked garages due to the high
downtown land cost
6TYPES OF CENTERS
Neighborhood Center (Suburban) This is a row of stores customarily (but not
always) in a strip or line paralleling the highway and with parking between the line
of storefronts and the highway Service is by alley in the rear Ranging from 20000 to
100000 sq ft of space these projects usually contain a supermarket and a drugstore often
a variety store and a half-dozen or more service-type stores They cater to a very
limited trade area and are not normally competitive with the major centers A few of the
newer of these centers have their retail units clustered around an enclosed mini-mall
Intermediate or Community-Size Center This also is usually a strip of stores but
substantially larger than the neighborhood center and usually containing a so-called
junior department store as the major unit This type is vulnerable to competition from
the larger centers and hence has declined in desirability The parking pattern is normally
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similar to that of the neighborhood center Regional Center (Suburban) This contains one
to four department stores plus 50 to 100 or more satellite shops and facilities all fronting
on an internal pedestrian mall or shopping walkway Parking completely surrounds the
building group so that all stores face inward to the mall with their backs to the parking
With todays rising land costs and diminishing supply of suitable large tracts there has
been a growing trend toward double-decked parking to save land area It is simply a
matter of the relation between the land cost and the cost of the parking deck There is also
a strong trend toward double decking of the stores themselves so that the central
pedestrian mall has two interconnecting levels each lined with shops The double level
mall is also due in part to the need to keep horizontal walking (shopping) distances
within reason As land costs continue to rise and projects to grow larger three- and four
level malls will no doubt become common Renewal Projects (Downtown) Because of
their complexity in matters legal and political---as well as physical mdash downtown centers
are still to some extent in tire experimental stage The trend is toward a close
integration on two or more shopping levels of department stores shops of all sorts
restaurants etc The multilevel malls may connect directly or by bridges to other
shopping facilities hotels office buildings theaters and parking garages Because of
high land costs all parking is normally multi decked and can be above below or better
laterally contiguous to the shopping facilities The downtown trend is toward a
multilevel pattern interconnecting the essential parts of the central business district
7DEVELOPMENT AND FINANCING
Shopping centers are customarily promoted and owned by developers whose primary
motive is a return on their investment and to a lesser extent by department stores or
Commercial other merchants who are looking for new outlets to increase their sales
volume With the advent of rapid inflation there is also a strong trend toward
participation in ownership by the institutions such as insurance companies who ill the
past confined their activity merely to lending money to the developer or merchant
Customarily the developer regardless of what individual or group he represents can
with good judgment and skill set up the project on the basis of let us say a 10 percent
investment of his own money and the remaining 90 percent as a long-term loan from an
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insurance company or other institution As the long-term loan usually does not become
available until completion of the project the developer borrows needed interim money or
short-term financing usually from a bank The dollar value of the long-term loan is
primarily calculated as a multiple of the anticipated rent roll that is to say it is based on
a certain number of times tire total projected annual rent collectible from all the
committed tenants who have acceptable credit ratings
As the loan is based primarily oil the rents and therefore is not affected by overruns in
the construction cost of tire job it is obvious that the construction budget becomes of
utmost importance With only say 10 percent of the total job cost as his investment and
90 percent borrowed an overrun of 10 percent will in actuality double the amount of
money that the developer must invest Otherwise he will have to sell out go bankrupt
or cut every possible cost he can even if it damages the popularity of the project The
vital importance as a result of this pattern of a realistic and inviolable budget should be
clear
8THE TEAM
At the earliest possible stage in the concept of the project preferably even before
acquisition of the land a developer i e owner should assemble his professional team
For a small neighborhood center such a team might consist solely of the owner and the
architect especially if the owner is experienced in this type of leasing
For todays regional centers and downtown renewal programs however the essential
team involves in addition to the developer (who may be an individual or a large
development corporation) the architect the market analyst the leasing agent the
mortgage broker the engineers (usually retained by the architect and including
mechanical structural and site) the attorney the public relations advisor and other
occasionally needed specialists The larger and more complex the proposed project the
more necessary it is that each of these members of the team be experienced not only in
his own profession but also in the specific field of shopping center development It is
desirable in fact that they participate as part of the team in major decision making
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11
9THE ECONOMIC SURVEY OR MARKET ANALYSIS
Prior to any planning activity and often prior to acquisition of the land the market analyst
makes a complete survey of the anticipated trade area surrounding the proposed site for
the center The boundaries of the trade area customarily depend on acceptable
automobile driving time to the center Frequently the trade area is broken into a primary
area where a high percentage of the inhabitants would shop at the center and one or
more secondary areas where due to competition or to driving times or other reasons a
smaller percentage would be anticipated The analyst assembles data on existing
population future population trends income levels car ownership existing shopping
facilities and their probable future competitive effect and also projected facilities already
announced or likely to be announced by other developers He estimates the probable
mortality rate of these proposed projects-i e how many will never be built--and the
competitive effect of any survivors The analyst from his available statistical records
and based on the income level population ethnic origins and other characteristics of the
trade area then makes estimates of the amount of family income likely to be allocated to
such categories as food drugs furniture womens and mens clothes shoes department
store purchases etc etc and from these estimates he prepares charts indicating the
recommended total amount of floor area to be built and how much of this floor area
should be devoted to the various kinds of merchandise and services These data then
form the basis for the architectural planning No major project should be undertaken
without an adequate market analysis It is axiomatic that success goes to the developer
who gets there the fustest with the mostest as tire old saying goes If the project is too
slow in coming to fruition a competitive center securing a firm hold on the available
business may be built
If a project is too large for the trade area it cannot be sufficiently rented and the
unrented space may cause it to fail If it is too small for the trade area it will invite the
construction of competitive centers and may lose out due to this competition In the past
this determination of size i e total store area was perhaps the most vital decision to be
made and one that could be readily pinpointed from a thorough market survey by a firm
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of sound judgment Today however with the vast increase in circumferential highways
it has been conclusively established that trade area boundaries no longer can be
pinpointed A surprising number of shoppers now take advantage of centers on the
opposite side of a city because of the new high-speed peripheral highways Today every
aspect of a centers concept planning and design must be of the best for survival in the
face of competition A school can be un functional but the children still have to go to
school A home may have marry bad features but the family will still live there Even a
factory building can have its faults A shopping center however depends on the whims
of its customers mostly female for its success If because of inconvenience or
unsuitable merchandise or for any other reason it does not have the proper appeal the
customers simply will not go there to shop and the project may become a failure
10INTEGRATION WITH THE COMMUNITY
For many years the typical shopping center has been a low flat building mass resembling
an island surrounded by a vast barren ocean of asphalt Landscaping has been
inadequate and integration of any sort with the community has been completely lacking
With the competitive need however for increasing the size of centers and including
within their general scope office buildings hotels housing etc the resulting more
complex planning requirements have given rise to a better opportunity as well as to
greater urgency for the true integration of the stores and parking within a larger major
complex such complex in turn properly integrated with the existing neighborhood The
importance of this integration has been emphasized in the concepts of the new towns
arising in Europe and elsewhere Plan integration with the neighborhood has in fact
become a must for large centers and a factor not to be ignored even for the smallest ones
Such integration involves the space interrelationship between the neighborhood and
projects buildings roadways parking landscaping and pedestrian walks It can be a
powerful means of assuring long-range future reel estate values both for the shopping
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project and for the entire surrounding community whether commercial or residential
Where land costs permit it is obviously desirable to obtain control of the lend
surrounding the center not only to protect the center but to take advantage of the
inevitable increase in value and development potential of such land
11PARKING AND TRAFFIC
The need for parking was one of the primary factors leading to the development of the
shopping center concept Provision of adequate and convenient parking is in fact a
basic requirement of any shopping center regardless of its size or location In suburban
areas where almost all the trade comes by automobile a ratio of between 5 and 6 car
spaces per 1000 sq ft of leasable store area is mandatory In the central business district
where mass transportation and walk-in trade can be counted on for a substantial part of
the clientele the ratio can go down to as low as 2 5 to 3 cars per 1000 sq ft In strip
centers customer parking is generally between the roadway and the line of storefronts In
regional suburban centers the parking normally is on grade and completely surrounding
the shopping complex Where land costs approach the cost of parking decks it is
becoming more frequent to deck at least a portion of the site area often where
topography aids the situation In central-business-district projects because of very high
land cost the parking usually ties to be multi decked and is preferably contiguous
connecting directly with different levels of the center It can also for further economy of
land use be above the retail floors on decks as roof parking or more customarily it can
be below the retail levels in basement or partial basement locations Though basement
parking is the least desirable from the viewpoint of the shoppers normal psychology and
is also least desirable from the construction cost point of view it is a relatively common
arrangement due to inadequate land area and to the legal aspects of the federal urban
renewal programs In such programs in order to conserve land area and cost the
developer frequently can build the complex on air rights over multi decked garage
facilities built by one or another government agency It has been stated by authorities on
the subject however that for customer acceptance it is better to have parking above
grade even up to six or eight levels than to have it more than one or two levels below
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grade In the matter of parking layout car stalls can be set at angles (say 70j to the
lanes which then requires one-way traffic or stalls can be at 90 to the lanes permitting
two-way traffic The former is easier for the actual positioning of the car in the stall but
more complicated and inflexible for the customer due to the one-way pattern Although
both are commonly used the 90 arrangement is somewhat more frequent for grade
parking whereas the angled system is more customary for garages and decks
Parking lanes including the stalls on each side range from 60 to 64 ft in width for 90
parking and from 56 to 58 ft for angled parking In any decked parking layout it is
important that deck widths be multiples of these standard dimensions Otherwise wasted
deck area substantially increases the cost per car of the parking without any offsetting
advantages In the case of multi-use central-business-district structures the proper
Column spacing requirements of parking merchandising offices and hotel use vary
considerably and the planning becomes very involved Practical decisions must be made
as to which facility governs and in no case must the tail be allowed to wag the dog In
the typical shopping center parking is provided by the developer In the case of central-
business-district renewal projects however parking may be provided by a parking
authority renewal agency or others It may or may not be leased to the developer or it
may be built by the developer and leased to a parking authority or others In the case of
double-level malls in the suburbs topography can be an aid rather than a hindrance
through provision of on-grade parking at two different levels--one parking area at the
level of the upper mall the other at the lower thus equalizing the parking access and
convenience for each level of the mall There are a number of ramp systems for decked
parking and various patterns of parking lanes or bays for both ramped and grade parking
In the case of grade parking lanes or bays should generally be at right angles to the
building facades to enable shoppers to walk directly to the building complex without
threading through parked cars as with lanes parallel to the facades
12Evolution of shopping malls
Lessons from the pioneering Malls in India
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As human civilization evolved from an agrarian rural system to the urban setting
context of shopping underwent a sea change Concept of shopping centre emerged out of
peoplersquos need to carry out shopping in a more planned and convenient manner Shopping
centers became an integral part of the urban landscape in the twentieth century Europe
and the USA Countries like India remained insulated from these developments till a
decade ago primarily because structural foundations of its economy and society did not
find it conducive However after economic liberalization ushered in major changes swept
the Indian economy society and marketplace People started aspiring for brands Most of
the big brands required retail space matching the brand attributes It is in this context that
shopping malls caught peoplersquos imagination and fascination
Growth of shopping centers in India can be divided into many phases The first phasespanned from 1991 to the year 1998 During this phase India saw development of only
three shopping malls Spencer Plaza Channai Crossroads Mumbai and Ansal Plaza
New Delhi It can be equated with the Introduction phase However this phase did not
graduate automatically into Growth phase as it happens in case of lsquoProduct Life Cyclersquo
Introduction was followed by an lsquoAssimilation Phasersquo characterized by slow but steady
diffusion of this concept in the market New projects did come up but at a conservative
pace But this phase served a very useful purpose it familiarized the Indian market
developers as well as customers with the positives of shopping malls Post 2003 came the
lsquoGrowth phasersquo The concept got so well accepted that it created an over -enthusiasm not
necessarily based on facts and logics Consequently growth phase seems to have fizzled
out by the year 2008 itself giving way to decline Grimness was further accentuated by
the global economic recession post September 2008 that emanated primarily real-estate
sector only However there is an alternate way of looking at it Many experts believe the
current phase to be a part of growth only with market corrections coming into play after
a fierce bull run in the shopping centre industry
121The three pioneering Malls
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When the first phase of Spencer Plaza Chennai came up in the year 1991 India was not
familiar with big brands and modern format retailing When viewed from outside its
plain sandstone exteriors give a dull look It is a seven-storey high structure with a mix of
retail office-space and entertainment Stores inside Phase - I of Spencer Plaza are smaller
in size corridors are congested and there is complete absence of zoning As the center
moved towards Phase II and III in the year 1999 stores became larger corridors got wider
and placement of stores seemed to follow some logic Crossroads Mumbai was
developed in the year 1998 by rejuvenating old office buildings of a pharmaceutical
company into a modern shopping mall Being at a premium location in the financial
capital of India it could attract brands and crowds but the concept was not perfect
Ownership of the mall changed a number of times during last 12 years Presently it is
with Future Group which is Indiarsquos largest retail company They have converted
Crossroads into a seamless mall named lsquoSOBO Centralrsquo It is depr essing to see a
shopping mall developed and managed by professional companies struggling to survive
whereas an unorganized shopping complex lsquoHeera Pannarsquo situated adjacent to the mall
managed to remain relevant and flourished over the same time-period Ansal Plaza New
Delhi was inaugurated in the year 1998 as a joint venture between an Indian real estate
developer (Ansal Group) and a government corporation (HUDCO) Being a new
construction it was well spread horizontally has unique architecture and accommodated
prominent brands of that time However the mall is losing its sheen with time Serious
competition has come-up in the form the new malls in the city of Delhi and Ansal Plaza
needs serious rethinking on many aspects of its operations
122Lessons learnt
The three malls developed during introduction phase are landmarks in themselves But
glaring deficiencies are observed in the concept management and operations when these
are compared with the upcoming malls in India These malls did not foresee the changes
that the society and economy was expected to go and based their projects on the basis of
contemporary trends and statistics Some of the problems evident in these malls are
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123 Location location location
It is often said that location holds the key to success in retail Developers need to be very
careful in choosing and selecting appropriate location for their projects They have to
make a choice between the most tempting lsquoheart of the cityrsquo locations or somewhat
distant and peripheral locations in the suburbs These three malls are situated in the
downtown It is generally said that it makes sense in the Indian context as penetration of
personal vehicles is not very decent comfortable options of public transportations are
practically non-existent and infrastructure in terms of road-condition is pathetic These
cities (Chennai Mumbai amp Delhi) did not have a high vehicular density and traffic
bottlenecks at that time But as time progressed civic as well as vehicular population
went up steadily In fact India is one of the fast emerging markets of consumer vehiclesThis exerted pressure on the existing roads but being in the heart of the city there was
limited scope for local authorities to widen the roads Seriousness of this issue can be
judged from the fact that Spencer Plaza Chennai has a pre-approved plan for the fourth
phase from local authorities but the traffic authorities are unwilling to give an No
Objection Certificate (NOC) as the vehicular traffic on Mount Road (the normal exit
route for vehicles coming out of the mall) has gone up many folds and it cannot
accommodate anymore of it
A useful lesson from this instance is do not fall into the temptation of attracting more
people in the downtown as traffic bottlenecks at such location can make the shopping
experience nightmarish Taking a cue from this most of the new and bright projects are
coming up in the suburbs in the metropolitan cities
124 Make a large one for me
Today a shopper wants holistic experience in the malls The tendency of shopper to try
and satiate all needs during visit to a single mall induces developers to come up with
malls large enough to accommodate a multitude of product categories Except for
Spencer plaza the other two have retail space in the range of 250000-350000 square
feet which is grossly inadequate in the present context A decade back India did not have
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many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
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that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
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go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
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3
11Parking and traffichelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip14
12Evolution of shopping mallshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip15
Referencehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip20
1Contemporary architecture
Contemporary architecture is formally defined as the building style of the present day
Todays styles however are quite varied and have a number of different influences
Examples of contemporary architecture therefore do not necessarily have similar or easily
recognizable features as in classical architecture A precise definition of contemporary
architecture therefore is not so simple to articulate
It is generally recognized that contemporary architecture is an evolution of modern
architecture While these two terms are sometimes used synonymously this usage is not correct Modern architecture refers to the building style of the early to mid-20th century
It featured clean lines and an emphasis on function Those elements that characterized
modern architecture however were also sometimes thought to be cold and impersonal
This belief lead to the creation of the contemporary style as is recognized today
Like the modern style contemporary architecture connects indoor and outdoor spaces
but it adds some personal touches and warmth throughout the living space The use of
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4
natural light also plays a big part in defining this style For this reason large and
expansive windows are a common and easily recognized feature of contemporary homes
Green building is also becoming a strong component of the contemporary style
Architects today are placing more emphasis on energy efficiency they also are using
sustainable natural and recycled materials thus creating eco-friendly houses
Contemporary homes are also often thoughtfully integrated into their natural
surroundings This practice is sometimes referred to as organic architecture
This connection with nature extends from the outdoor landscape to the indoor
environment Outside local plants may be used to decorate or the house may be
designed around a prominent natural feature Living roofs in which plants are used as
roofing materials to increase energy efficiency are also becoming popular Inside natural
materials like bamboo flooring and granite countertops are common
Features of a contemporary home thus may include an irregular or unusually shaped
frame an open floor plan oversized windows the use of green components a lack of
ornamental details or organic design
Prominent contemporary architects include Frank Gerry who designed the Guggenheim
Museum in Bilbao John Andrews who designed the CN Tower in Montreal and Jean
Nouvel who designed the Quai Branly Museum in Paris Over time contemporary
architecture has developed several offshoots each with its own characteristics including
postmodernism neo modernism and deconstructivism among others Postmodern and
neo modern architecture returned to the use of ornaments on the facade of building
Deconstructivism developed from postmodernism and is characterized by ideas of
fragmentation
The phrases contemporary architects and contemporary architecture have obvious
meanings but like modern architects and modern architecture the terminology is open to
interpretation - shades of meaning
2Modern Architects
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5
Modern Architecture became linked to a certain genre of building and thus over
time wasnt really modern anymore Contemporary Architecture currently has less
baggage it is not affected by fall-out from the reign of a certain style
Modern Architecture - the International Style - was associated with some great architects
and some powerful countries and companies It became the equivalent of the Classical
Style in the Georgian period ie the establishment architecture the status quo Some key
Modern Architects include Le Corbusier Mies Van der Rohe Walter Gropius and Frank
Lloyd Wright
Since the seventies architecture styles have become more fractured and we have -
amongst what could be termed contemporary architects - post-modernists neo-
modernists deconstructivists contextualists expressionists and so on
lsquoContemporary Architects suggests a position that is anti-vernacular comfortable with
new materials and non-local materials amp forms using architectural language that is
contemporary ie not generally steeped in past typographies or traditions
3Contemporary Architects - Definition Summary
Thus in a quiet way the phrase lsquoContemporary Architects has a theoretical position
comparable - but not similar - to Modern Architects conservationist traditionalist
classicist or vernacular architects would feel their views and style are valid in the 21st
century but generally would not wish to be called contemporary architects for logical
reasons there will be exceptions
Contemporary Architecture is not simply anti-vernacular but also architecture that can
have a number of influences but still tries to be inspirational visionary risky and usesnew materials in an innovative way Contemporary Architects attempt to push at the
boundaries of materials and technology and especially in recent decades geometry
lsquoModern Architecturersquo refers only to the architecture of the Modern Movement where
lsquoform follows functionrsquo and the lsquohouse is a machine for living inrsquo But Modernism was
such a significant movement (and such a change in thinking at that time) and influenced
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6
all architects since that it is not simply an architectural style like lsquoArts and Craftsrsquo or
lsquoHigh-Tecrsquo
Almost every contemporary architect has been influenced by the Modern Movement Le
Corbusier was for many the principal influence with his modern architecture of white
walls fenetre longuer pilotis and architectural promenade He described not only a
vision of future cities with masterplanning sketches and models but a form of
lsquoprogrammersquo and lsquonarrativersquo for all buildings but especially modern houses He had a
series of wealthy Clients and was successful in pushing boundaries in almost every
building he worked on
4Contemporary architectural trends influences
41Commercial considerations
All design professions recognize that their influence is contingent on the self-interested
forces of politics and business and the motivation of individuals to adopt appropriate
changes in attitudes
42Ecological and environmental influences
Many architects construction and building engineers are ill-equipped by their training to
deal with the emergent issues of global warming acid rain and other ecological and
environmental influences
43Exploiting new technology
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7
Apart from the very few who view changing technology and anything new and
innovative with disdain and skepticism architects particularly the young seem to have a
natural urge to explore new ideas and strive to incorporate new ways of thinking
44The expression of form
In recent years the Modern Movement has grasped the changes in technology and design
possibilities and has vastly increased the examples of expression by the evolution of new
approaches to structural engineering
45The fascination with light
Architecture has been greatly influenced by the notion of transparency with numerousarchitects pursuing trends towards experimentation with light This leads to the premise
that our values are not necessarily market driven and that architecture can still be an
emotive force
5BASIC HISTORY AND TRENDS IN COMERCIAL BUILDINGS
A shopping center is a complex of retail stores and related facilities planned as a unified
group to give maximum shopping convenience to the customer and maximum exposure
to the merchandise The concept is not new The agora of the typical city of ancient
Greece was essentially a shopping center in the heart of the business district The
Emperor Trajans architect the Greek slave Apollodorus built a shopping center adjacent
to the Roman Forum in AD 110 It had a two-level enclosed and ventilated mall lined
with open-fronted shops startlingly similar to todays most up to- date concept The
typical Arabian souk or market of the Middle Ages also had narrow weather-protected
malls lined with open fronted shops The past two decades however have seen such a tremendous development in planned
shopping facilities in the United States that todays center has in fact become a new
building type First population growth led to outward expansion of the cities and the
building up of the vast residential suburbs Downtown congestion due to increased car
ownership and inadequate streets weakened the downtown merchants and prompted
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them to set up branches in the suburban periphery in order to be more convenient to their
customers As a result of these activities on a large scale a whole new industry was born
Each suburban district soon had its own major shopping center and several minor ones
Such districts each had clearly defined trade areas Another major change then set in
Vastly improved high-speed circumferential highways soon tended to put all these
suburban centers in competition with each other At the same time the decline of retail
business and decay of buildings in the central business districts began forcing in self-
defense a revitalization of downtown
As a result of these two new factors the shopping center industry is today pointing in
two new significant directions First the suburban centers are becoming mega centers
complete with several department stores office buildings motels amusements and
of course parking facilities Second the central business districts are making a
determined stand to counteract the ever-growing suburban competition by embarking on
programs for construction of new high-speed connector routes to downtown and
construction of major downtown renewal projects also complete with stores offices
hotels amusements and parking facilities usually in decked garages due to the high
downtown land cost
6TYPES OF CENTERS
Neighborhood Center (Suburban) This is a row of stores customarily (but not
always) in a strip or line paralleling the highway and with parking between the line
of storefronts and the highway Service is by alley in the rear Ranging from 20000 to
100000 sq ft of space these projects usually contain a supermarket and a drugstore often
a variety store and a half-dozen or more service-type stores They cater to a very
limited trade area and are not normally competitive with the major centers A few of the
newer of these centers have their retail units clustered around an enclosed mini-mall
Intermediate or Community-Size Center This also is usually a strip of stores but
substantially larger than the neighborhood center and usually containing a so-called
junior department store as the major unit This type is vulnerable to competition from
the larger centers and hence has declined in desirability The parking pattern is normally
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similar to that of the neighborhood center Regional Center (Suburban) This contains one
to four department stores plus 50 to 100 or more satellite shops and facilities all fronting
on an internal pedestrian mall or shopping walkway Parking completely surrounds the
building group so that all stores face inward to the mall with their backs to the parking
With todays rising land costs and diminishing supply of suitable large tracts there has
been a growing trend toward double-decked parking to save land area It is simply a
matter of the relation between the land cost and the cost of the parking deck There is also
a strong trend toward double decking of the stores themselves so that the central
pedestrian mall has two interconnecting levels each lined with shops The double level
mall is also due in part to the need to keep horizontal walking (shopping) distances
within reason As land costs continue to rise and projects to grow larger three- and four
level malls will no doubt become common Renewal Projects (Downtown) Because of
their complexity in matters legal and political---as well as physical mdash downtown centers
are still to some extent in tire experimental stage The trend is toward a close
integration on two or more shopping levels of department stores shops of all sorts
restaurants etc The multilevel malls may connect directly or by bridges to other
shopping facilities hotels office buildings theaters and parking garages Because of
high land costs all parking is normally multi decked and can be above below or better
laterally contiguous to the shopping facilities The downtown trend is toward a
multilevel pattern interconnecting the essential parts of the central business district
7DEVELOPMENT AND FINANCING
Shopping centers are customarily promoted and owned by developers whose primary
motive is a return on their investment and to a lesser extent by department stores or
Commercial other merchants who are looking for new outlets to increase their sales
volume With the advent of rapid inflation there is also a strong trend toward
participation in ownership by the institutions such as insurance companies who ill the
past confined their activity merely to lending money to the developer or merchant
Customarily the developer regardless of what individual or group he represents can
with good judgment and skill set up the project on the basis of let us say a 10 percent
investment of his own money and the remaining 90 percent as a long-term loan from an
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insurance company or other institution As the long-term loan usually does not become
available until completion of the project the developer borrows needed interim money or
short-term financing usually from a bank The dollar value of the long-term loan is
primarily calculated as a multiple of the anticipated rent roll that is to say it is based on
a certain number of times tire total projected annual rent collectible from all the
committed tenants who have acceptable credit ratings
As the loan is based primarily oil the rents and therefore is not affected by overruns in
the construction cost of tire job it is obvious that the construction budget becomes of
utmost importance With only say 10 percent of the total job cost as his investment and
90 percent borrowed an overrun of 10 percent will in actuality double the amount of
money that the developer must invest Otherwise he will have to sell out go bankrupt
or cut every possible cost he can even if it damages the popularity of the project The
vital importance as a result of this pattern of a realistic and inviolable budget should be
clear
8THE TEAM
At the earliest possible stage in the concept of the project preferably even before
acquisition of the land a developer i e owner should assemble his professional team
For a small neighborhood center such a team might consist solely of the owner and the
architect especially if the owner is experienced in this type of leasing
For todays regional centers and downtown renewal programs however the essential
team involves in addition to the developer (who may be an individual or a large
development corporation) the architect the market analyst the leasing agent the
mortgage broker the engineers (usually retained by the architect and including
mechanical structural and site) the attorney the public relations advisor and other
occasionally needed specialists The larger and more complex the proposed project the
more necessary it is that each of these members of the team be experienced not only in
his own profession but also in the specific field of shopping center development It is
desirable in fact that they participate as part of the team in major decision making
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11
9THE ECONOMIC SURVEY OR MARKET ANALYSIS
Prior to any planning activity and often prior to acquisition of the land the market analyst
makes a complete survey of the anticipated trade area surrounding the proposed site for
the center The boundaries of the trade area customarily depend on acceptable
automobile driving time to the center Frequently the trade area is broken into a primary
area where a high percentage of the inhabitants would shop at the center and one or
more secondary areas where due to competition or to driving times or other reasons a
smaller percentage would be anticipated The analyst assembles data on existing
population future population trends income levels car ownership existing shopping
facilities and their probable future competitive effect and also projected facilities already
announced or likely to be announced by other developers He estimates the probable
mortality rate of these proposed projects-i e how many will never be built--and the
competitive effect of any survivors The analyst from his available statistical records
and based on the income level population ethnic origins and other characteristics of the
trade area then makes estimates of the amount of family income likely to be allocated to
such categories as food drugs furniture womens and mens clothes shoes department
store purchases etc etc and from these estimates he prepares charts indicating the
recommended total amount of floor area to be built and how much of this floor area
should be devoted to the various kinds of merchandise and services These data then
form the basis for the architectural planning No major project should be undertaken
without an adequate market analysis It is axiomatic that success goes to the developer
who gets there the fustest with the mostest as tire old saying goes If the project is too
slow in coming to fruition a competitive center securing a firm hold on the available
business may be built
If a project is too large for the trade area it cannot be sufficiently rented and the
unrented space may cause it to fail If it is too small for the trade area it will invite the
construction of competitive centers and may lose out due to this competition In the past
this determination of size i e total store area was perhaps the most vital decision to be
made and one that could be readily pinpointed from a thorough market survey by a firm
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12
of sound judgment Today however with the vast increase in circumferential highways
it has been conclusively established that trade area boundaries no longer can be
pinpointed A surprising number of shoppers now take advantage of centers on the
opposite side of a city because of the new high-speed peripheral highways Today every
aspect of a centers concept planning and design must be of the best for survival in the
face of competition A school can be un functional but the children still have to go to
school A home may have marry bad features but the family will still live there Even a
factory building can have its faults A shopping center however depends on the whims
of its customers mostly female for its success If because of inconvenience or
unsuitable merchandise or for any other reason it does not have the proper appeal the
customers simply will not go there to shop and the project may become a failure
10INTEGRATION WITH THE COMMUNITY
For many years the typical shopping center has been a low flat building mass resembling
an island surrounded by a vast barren ocean of asphalt Landscaping has been
inadequate and integration of any sort with the community has been completely lacking
With the competitive need however for increasing the size of centers and including
within their general scope office buildings hotels housing etc the resulting more
complex planning requirements have given rise to a better opportunity as well as to
greater urgency for the true integration of the stores and parking within a larger major
complex such complex in turn properly integrated with the existing neighborhood The
importance of this integration has been emphasized in the concepts of the new towns
arising in Europe and elsewhere Plan integration with the neighborhood has in fact
become a must for large centers and a factor not to be ignored even for the smallest ones
Such integration involves the space interrelationship between the neighborhood and
projects buildings roadways parking landscaping and pedestrian walks It can be a
powerful means of assuring long-range future reel estate values both for the shopping
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project and for the entire surrounding community whether commercial or residential
Where land costs permit it is obviously desirable to obtain control of the lend
surrounding the center not only to protect the center but to take advantage of the
inevitable increase in value and development potential of such land
11PARKING AND TRAFFIC
The need for parking was one of the primary factors leading to the development of the
shopping center concept Provision of adequate and convenient parking is in fact a
basic requirement of any shopping center regardless of its size or location In suburban
areas where almost all the trade comes by automobile a ratio of between 5 and 6 car
spaces per 1000 sq ft of leasable store area is mandatory In the central business district
where mass transportation and walk-in trade can be counted on for a substantial part of
the clientele the ratio can go down to as low as 2 5 to 3 cars per 1000 sq ft In strip
centers customer parking is generally between the roadway and the line of storefronts In
regional suburban centers the parking normally is on grade and completely surrounding
the shopping complex Where land costs approach the cost of parking decks it is
becoming more frequent to deck at least a portion of the site area often where
topography aids the situation In central-business-district projects because of very high
land cost the parking usually ties to be multi decked and is preferably contiguous
connecting directly with different levels of the center It can also for further economy of
land use be above the retail floors on decks as roof parking or more customarily it can
be below the retail levels in basement or partial basement locations Though basement
parking is the least desirable from the viewpoint of the shoppers normal psychology and
is also least desirable from the construction cost point of view it is a relatively common
arrangement due to inadequate land area and to the legal aspects of the federal urban
renewal programs In such programs in order to conserve land area and cost the
developer frequently can build the complex on air rights over multi decked garage
facilities built by one or another government agency It has been stated by authorities on
the subject however that for customer acceptance it is better to have parking above
grade even up to six or eight levels than to have it more than one or two levels below
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grade In the matter of parking layout car stalls can be set at angles (say 70j to the
lanes which then requires one-way traffic or stalls can be at 90 to the lanes permitting
two-way traffic The former is easier for the actual positioning of the car in the stall but
more complicated and inflexible for the customer due to the one-way pattern Although
both are commonly used the 90 arrangement is somewhat more frequent for grade
parking whereas the angled system is more customary for garages and decks
Parking lanes including the stalls on each side range from 60 to 64 ft in width for 90
parking and from 56 to 58 ft for angled parking In any decked parking layout it is
important that deck widths be multiples of these standard dimensions Otherwise wasted
deck area substantially increases the cost per car of the parking without any offsetting
advantages In the case of multi-use central-business-district structures the proper
Column spacing requirements of parking merchandising offices and hotel use vary
considerably and the planning becomes very involved Practical decisions must be made
as to which facility governs and in no case must the tail be allowed to wag the dog In
the typical shopping center parking is provided by the developer In the case of central-
business-district renewal projects however parking may be provided by a parking
authority renewal agency or others It may or may not be leased to the developer or it
may be built by the developer and leased to a parking authority or others In the case of
double-level malls in the suburbs topography can be an aid rather than a hindrance
through provision of on-grade parking at two different levels--one parking area at the
level of the upper mall the other at the lower thus equalizing the parking access and
convenience for each level of the mall There are a number of ramp systems for decked
parking and various patterns of parking lanes or bays for both ramped and grade parking
In the case of grade parking lanes or bays should generally be at right angles to the
building facades to enable shoppers to walk directly to the building complex without
threading through parked cars as with lanes parallel to the facades
12Evolution of shopping malls
Lessons from the pioneering Malls in India
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As human civilization evolved from an agrarian rural system to the urban setting
context of shopping underwent a sea change Concept of shopping centre emerged out of
peoplersquos need to carry out shopping in a more planned and convenient manner Shopping
centers became an integral part of the urban landscape in the twentieth century Europe
and the USA Countries like India remained insulated from these developments till a
decade ago primarily because structural foundations of its economy and society did not
find it conducive However after economic liberalization ushered in major changes swept
the Indian economy society and marketplace People started aspiring for brands Most of
the big brands required retail space matching the brand attributes It is in this context that
shopping malls caught peoplersquos imagination and fascination
Growth of shopping centers in India can be divided into many phases The first phasespanned from 1991 to the year 1998 During this phase India saw development of only
three shopping malls Spencer Plaza Channai Crossroads Mumbai and Ansal Plaza
New Delhi It can be equated with the Introduction phase However this phase did not
graduate automatically into Growth phase as it happens in case of lsquoProduct Life Cyclersquo
Introduction was followed by an lsquoAssimilation Phasersquo characterized by slow but steady
diffusion of this concept in the market New projects did come up but at a conservative
pace But this phase served a very useful purpose it familiarized the Indian market
developers as well as customers with the positives of shopping malls Post 2003 came the
lsquoGrowth phasersquo The concept got so well accepted that it created an over -enthusiasm not
necessarily based on facts and logics Consequently growth phase seems to have fizzled
out by the year 2008 itself giving way to decline Grimness was further accentuated by
the global economic recession post September 2008 that emanated primarily real-estate
sector only However there is an alternate way of looking at it Many experts believe the
current phase to be a part of growth only with market corrections coming into play after
a fierce bull run in the shopping centre industry
121The three pioneering Malls
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When the first phase of Spencer Plaza Chennai came up in the year 1991 India was not
familiar with big brands and modern format retailing When viewed from outside its
plain sandstone exteriors give a dull look It is a seven-storey high structure with a mix of
retail office-space and entertainment Stores inside Phase - I of Spencer Plaza are smaller
in size corridors are congested and there is complete absence of zoning As the center
moved towards Phase II and III in the year 1999 stores became larger corridors got wider
and placement of stores seemed to follow some logic Crossroads Mumbai was
developed in the year 1998 by rejuvenating old office buildings of a pharmaceutical
company into a modern shopping mall Being at a premium location in the financial
capital of India it could attract brands and crowds but the concept was not perfect
Ownership of the mall changed a number of times during last 12 years Presently it is
with Future Group which is Indiarsquos largest retail company They have converted
Crossroads into a seamless mall named lsquoSOBO Centralrsquo It is depr essing to see a
shopping mall developed and managed by professional companies struggling to survive
whereas an unorganized shopping complex lsquoHeera Pannarsquo situated adjacent to the mall
managed to remain relevant and flourished over the same time-period Ansal Plaza New
Delhi was inaugurated in the year 1998 as a joint venture between an Indian real estate
developer (Ansal Group) and a government corporation (HUDCO) Being a new
construction it was well spread horizontally has unique architecture and accommodated
prominent brands of that time However the mall is losing its sheen with time Serious
competition has come-up in the form the new malls in the city of Delhi and Ansal Plaza
needs serious rethinking on many aspects of its operations
122Lessons learnt
The three malls developed during introduction phase are landmarks in themselves But
glaring deficiencies are observed in the concept management and operations when these
are compared with the upcoming malls in India These malls did not foresee the changes
that the society and economy was expected to go and based their projects on the basis of
contemporary trends and statistics Some of the problems evident in these malls are
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123 Location location location
It is often said that location holds the key to success in retail Developers need to be very
careful in choosing and selecting appropriate location for their projects They have to
make a choice between the most tempting lsquoheart of the cityrsquo locations or somewhat
distant and peripheral locations in the suburbs These three malls are situated in the
downtown It is generally said that it makes sense in the Indian context as penetration of
personal vehicles is not very decent comfortable options of public transportations are
practically non-existent and infrastructure in terms of road-condition is pathetic These
cities (Chennai Mumbai amp Delhi) did not have a high vehicular density and traffic
bottlenecks at that time But as time progressed civic as well as vehicular population
went up steadily In fact India is one of the fast emerging markets of consumer vehiclesThis exerted pressure on the existing roads but being in the heart of the city there was
limited scope for local authorities to widen the roads Seriousness of this issue can be
judged from the fact that Spencer Plaza Chennai has a pre-approved plan for the fourth
phase from local authorities but the traffic authorities are unwilling to give an No
Objection Certificate (NOC) as the vehicular traffic on Mount Road (the normal exit
route for vehicles coming out of the mall) has gone up many folds and it cannot
accommodate anymore of it
A useful lesson from this instance is do not fall into the temptation of attracting more
people in the downtown as traffic bottlenecks at such location can make the shopping
experience nightmarish Taking a cue from this most of the new and bright projects are
coming up in the suburbs in the metropolitan cities
124 Make a large one for me
Today a shopper wants holistic experience in the malls The tendency of shopper to try
and satiate all needs during visit to a single mall induces developers to come up with
malls large enough to accommodate a multitude of product categories Except for
Spencer plaza the other two have retail space in the range of 250000-350000 square
feet which is grossly inadequate in the present context A decade back India did not have
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many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
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that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
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go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
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4
natural light also plays a big part in defining this style For this reason large and
expansive windows are a common and easily recognized feature of contemporary homes
Green building is also becoming a strong component of the contemporary style
Architects today are placing more emphasis on energy efficiency they also are using
sustainable natural and recycled materials thus creating eco-friendly houses
Contemporary homes are also often thoughtfully integrated into their natural
surroundings This practice is sometimes referred to as organic architecture
This connection with nature extends from the outdoor landscape to the indoor
environment Outside local plants may be used to decorate or the house may be
designed around a prominent natural feature Living roofs in which plants are used as
roofing materials to increase energy efficiency are also becoming popular Inside natural
materials like bamboo flooring and granite countertops are common
Features of a contemporary home thus may include an irregular or unusually shaped
frame an open floor plan oversized windows the use of green components a lack of
ornamental details or organic design
Prominent contemporary architects include Frank Gerry who designed the Guggenheim
Museum in Bilbao John Andrews who designed the CN Tower in Montreal and Jean
Nouvel who designed the Quai Branly Museum in Paris Over time contemporary
architecture has developed several offshoots each with its own characteristics including
postmodernism neo modernism and deconstructivism among others Postmodern and
neo modern architecture returned to the use of ornaments on the facade of building
Deconstructivism developed from postmodernism and is characterized by ideas of
fragmentation
The phrases contemporary architects and contemporary architecture have obvious
meanings but like modern architects and modern architecture the terminology is open to
interpretation - shades of meaning
2Modern Architects
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5
Modern Architecture became linked to a certain genre of building and thus over
time wasnt really modern anymore Contemporary Architecture currently has less
baggage it is not affected by fall-out from the reign of a certain style
Modern Architecture - the International Style - was associated with some great architects
and some powerful countries and companies It became the equivalent of the Classical
Style in the Georgian period ie the establishment architecture the status quo Some key
Modern Architects include Le Corbusier Mies Van der Rohe Walter Gropius and Frank
Lloyd Wright
Since the seventies architecture styles have become more fractured and we have -
amongst what could be termed contemporary architects - post-modernists neo-
modernists deconstructivists contextualists expressionists and so on
lsquoContemporary Architects suggests a position that is anti-vernacular comfortable with
new materials and non-local materials amp forms using architectural language that is
contemporary ie not generally steeped in past typographies or traditions
3Contemporary Architects - Definition Summary
Thus in a quiet way the phrase lsquoContemporary Architects has a theoretical position
comparable - but not similar - to Modern Architects conservationist traditionalist
classicist or vernacular architects would feel their views and style are valid in the 21st
century but generally would not wish to be called contemporary architects for logical
reasons there will be exceptions
Contemporary Architecture is not simply anti-vernacular but also architecture that can
have a number of influences but still tries to be inspirational visionary risky and usesnew materials in an innovative way Contemporary Architects attempt to push at the
boundaries of materials and technology and especially in recent decades geometry
lsquoModern Architecturersquo refers only to the architecture of the Modern Movement where
lsquoform follows functionrsquo and the lsquohouse is a machine for living inrsquo But Modernism was
such a significant movement (and such a change in thinking at that time) and influenced
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6
all architects since that it is not simply an architectural style like lsquoArts and Craftsrsquo or
lsquoHigh-Tecrsquo
Almost every contemporary architect has been influenced by the Modern Movement Le
Corbusier was for many the principal influence with his modern architecture of white
walls fenetre longuer pilotis and architectural promenade He described not only a
vision of future cities with masterplanning sketches and models but a form of
lsquoprogrammersquo and lsquonarrativersquo for all buildings but especially modern houses He had a
series of wealthy Clients and was successful in pushing boundaries in almost every
building he worked on
4Contemporary architectural trends influences
41Commercial considerations
All design professions recognize that their influence is contingent on the self-interested
forces of politics and business and the motivation of individuals to adopt appropriate
changes in attitudes
42Ecological and environmental influences
Many architects construction and building engineers are ill-equipped by their training to
deal with the emergent issues of global warming acid rain and other ecological and
environmental influences
43Exploiting new technology
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7
Apart from the very few who view changing technology and anything new and
innovative with disdain and skepticism architects particularly the young seem to have a
natural urge to explore new ideas and strive to incorporate new ways of thinking
44The expression of form
In recent years the Modern Movement has grasped the changes in technology and design
possibilities and has vastly increased the examples of expression by the evolution of new
approaches to structural engineering
45The fascination with light
Architecture has been greatly influenced by the notion of transparency with numerousarchitects pursuing trends towards experimentation with light This leads to the premise
that our values are not necessarily market driven and that architecture can still be an
emotive force
5BASIC HISTORY AND TRENDS IN COMERCIAL BUILDINGS
A shopping center is a complex of retail stores and related facilities planned as a unified
group to give maximum shopping convenience to the customer and maximum exposure
to the merchandise The concept is not new The agora of the typical city of ancient
Greece was essentially a shopping center in the heart of the business district The
Emperor Trajans architect the Greek slave Apollodorus built a shopping center adjacent
to the Roman Forum in AD 110 It had a two-level enclosed and ventilated mall lined
with open-fronted shops startlingly similar to todays most up to- date concept The
typical Arabian souk or market of the Middle Ages also had narrow weather-protected
malls lined with open fronted shops The past two decades however have seen such a tremendous development in planned
shopping facilities in the United States that todays center has in fact become a new
building type First population growth led to outward expansion of the cities and the
building up of the vast residential suburbs Downtown congestion due to increased car
ownership and inadequate streets weakened the downtown merchants and prompted
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8
them to set up branches in the suburban periphery in order to be more convenient to their
customers As a result of these activities on a large scale a whole new industry was born
Each suburban district soon had its own major shopping center and several minor ones
Such districts each had clearly defined trade areas Another major change then set in
Vastly improved high-speed circumferential highways soon tended to put all these
suburban centers in competition with each other At the same time the decline of retail
business and decay of buildings in the central business districts began forcing in self-
defense a revitalization of downtown
As a result of these two new factors the shopping center industry is today pointing in
two new significant directions First the suburban centers are becoming mega centers
complete with several department stores office buildings motels amusements and
of course parking facilities Second the central business districts are making a
determined stand to counteract the ever-growing suburban competition by embarking on
programs for construction of new high-speed connector routes to downtown and
construction of major downtown renewal projects also complete with stores offices
hotels amusements and parking facilities usually in decked garages due to the high
downtown land cost
6TYPES OF CENTERS
Neighborhood Center (Suburban) This is a row of stores customarily (but not
always) in a strip or line paralleling the highway and with parking between the line
of storefronts and the highway Service is by alley in the rear Ranging from 20000 to
100000 sq ft of space these projects usually contain a supermarket and a drugstore often
a variety store and a half-dozen or more service-type stores They cater to a very
limited trade area and are not normally competitive with the major centers A few of the
newer of these centers have their retail units clustered around an enclosed mini-mall
Intermediate or Community-Size Center This also is usually a strip of stores but
substantially larger than the neighborhood center and usually containing a so-called
junior department store as the major unit This type is vulnerable to competition from
the larger centers and hence has declined in desirability The parking pattern is normally
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similar to that of the neighborhood center Regional Center (Suburban) This contains one
to four department stores plus 50 to 100 or more satellite shops and facilities all fronting
on an internal pedestrian mall or shopping walkway Parking completely surrounds the
building group so that all stores face inward to the mall with their backs to the parking
With todays rising land costs and diminishing supply of suitable large tracts there has
been a growing trend toward double-decked parking to save land area It is simply a
matter of the relation between the land cost and the cost of the parking deck There is also
a strong trend toward double decking of the stores themselves so that the central
pedestrian mall has two interconnecting levels each lined with shops The double level
mall is also due in part to the need to keep horizontal walking (shopping) distances
within reason As land costs continue to rise and projects to grow larger three- and four
level malls will no doubt become common Renewal Projects (Downtown) Because of
their complexity in matters legal and political---as well as physical mdash downtown centers
are still to some extent in tire experimental stage The trend is toward a close
integration on two or more shopping levels of department stores shops of all sorts
restaurants etc The multilevel malls may connect directly or by bridges to other
shopping facilities hotels office buildings theaters and parking garages Because of
high land costs all parking is normally multi decked and can be above below or better
laterally contiguous to the shopping facilities The downtown trend is toward a
multilevel pattern interconnecting the essential parts of the central business district
7DEVELOPMENT AND FINANCING
Shopping centers are customarily promoted and owned by developers whose primary
motive is a return on their investment and to a lesser extent by department stores or
Commercial other merchants who are looking for new outlets to increase their sales
volume With the advent of rapid inflation there is also a strong trend toward
participation in ownership by the institutions such as insurance companies who ill the
past confined their activity merely to lending money to the developer or merchant
Customarily the developer regardless of what individual or group he represents can
with good judgment and skill set up the project on the basis of let us say a 10 percent
investment of his own money and the remaining 90 percent as a long-term loan from an
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insurance company or other institution As the long-term loan usually does not become
available until completion of the project the developer borrows needed interim money or
short-term financing usually from a bank The dollar value of the long-term loan is
primarily calculated as a multiple of the anticipated rent roll that is to say it is based on
a certain number of times tire total projected annual rent collectible from all the
committed tenants who have acceptable credit ratings
As the loan is based primarily oil the rents and therefore is not affected by overruns in
the construction cost of tire job it is obvious that the construction budget becomes of
utmost importance With only say 10 percent of the total job cost as his investment and
90 percent borrowed an overrun of 10 percent will in actuality double the amount of
money that the developer must invest Otherwise he will have to sell out go bankrupt
or cut every possible cost he can even if it damages the popularity of the project The
vital importance as a result of this pattern of a realistic and inviolable budget should be
clear
8THE TEAM
At the earliest possible stage in the concept of the project preferably even before
acquisition of the land a developer i e owner should assemble his professional team
For a small neighborhood center such a team might consist solely of the owner and the
architect especially if the owner is experienced in this type of leasing
For todays regional centers and downtown renewal programs however the essential
team involves in addition to the developer (who may be an individual or a large
development corporation) the architect the market analyst the leasing agent the
mortgage broker the engineers (usually retained by the architect and including
mechanical structural and site) the attorney the public relations advisor and other
occasionally needed specialists The larger and more complex the proposed project the
more necessary it is that each of these members of the team be experienced not only in
his own profession but also in the specific field of shopping center development It is
desirable in fact that they participate as part of the team in major decision making
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11
9THE ECONOMIC SURVEY OR MARKET ANALYSIS
Prior to any planning activity and often prior to acquisition of the land the market analyst
makes a complete survey of the anticipated trade area surrounding the proposed site for
the center The boundaries of the trade area customarily depend on acceptable
automobile driving time to the center Frequently the trade area is broken into a primary
area where a high percentage of the inhabitants would shop at the center and one or
more secondary areas where due to competition or to driving times or other reasons a
smaller percentage would be anticipated The analyst assembles data on existing
population future population trends income levels car ownership existing shopping
facilities and their probable future competitive effect and also projected facilities already
announced or likely to be announced by other developers He estimates the probable
mortality rate of these proposed projects-i e how many will never be built--and the
competitive effect of any survivors The analyst from his available statistical records
and based on the income level population ethnic origins and other characteristics of the
trade area then makes estimates of the amount of family income likely to be allocated to
such categories as food drugs furniture womens and mens clothes shoes department
store purchases etc etc and from these estimates he prepares charts indicating the
recommended total amount of floor area to be built and how much of this floor area
should be devoted to the various kinds of merchandise and services These data then
form the basis for the architectural planning No major project should be undertaken
without an adequate market analysis It is axiomatic that success goes to the developer
who gets there the fustest with the mostest as tire old saying goes If the project is too
slow in coming to fruition a competitive center securing a firm hold on the available
business may be built
If a project is too large for the trade area it cannot be sufficiently rented and the
unrented space may cause it to fail If it is too small for the trade area it will invite the
construction of competitive centers and may lose out due to this competition In the past
this determination of size i e total store area was perhaps the most vital decision to be
made and one that could be readily pinpointed from a thorough market survey by a firm
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of sound judgment Today however with the vast increase in circumferential highways
it has been conclusively established that trade area boundaries no longer can be
pinpointed A surprising number of shoppers now take advantage of centers on the
opposite side of a city because of the new high-speed peripheral highways Today every
aspect of a centers concept planning and design must be of the best for survival in the
face of competition A school can be un functional but the children still have to go to
school A home may have marry bad features but the family will still live there Even a
factory building can have its faults A shopping center however depends on the whims
of its customers mostly female for its success If because of inconvenience or
unsuitable merchandise or for any other reason it does not have the proper appeal the
customers simply will not go there to shop and the project may become a failure
10INTEGRATION WITH THE COMMUNITY
For many years the typical shopping center has been a low flat building mass resembling
an island surrounded by a vast barren ocean of asphalt Landscaping has been
inadequate and integration of any sort with the community has been completely lacking
With the competitive need however for increasing the size of centers and including
within their general scope office buildings hotels housing etc the resulting more
complex planning requirements have given rise to a better opportunity as well as to
greater urgency for the true integration of the stores and parking within a larger major
complex such complex in turn properly integrated with the existing neighborhood The
importance of this integration has been emphasized in the concepts of the new towns
arising in Europe and elsewhere Plan integration with the neighborhood has in fact
become a must for large centers and a factor not to be ignored even for the smallest ones
Such integration involves the space interrelationship between the neighborhood and
projects buildings roadways parking landscaping and pedestrian walks It can be a
powerful means of assuring long-range future reel estate values both for the shopping
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project and for the entire surrounding community whether commercial or residential
Where land costs permit it is obviously desirable to obtain control of the lend
surrounding the center not only to protect the center but to take advantage of the
inevitable increase in value and development potential of such land
11PARKING AND TRAFFIC
The need for parking was one of the primary factors leading to the development of the
shopping center concept Provision of adequate and convenient parking is in fact a
basic requirement of any shopping center regardless of its size or location In suburban
areas where almost all the trade comes by automobile a ratio of between 5 and 6 car
spaces per 1000 sq ft of leasable store area is mandatory In the central business district
where mass transportation and walk-in trade can be counted on for a substantial part of
the clientele the ratio can go down to as low as 2 5 to 3 cars per 1000 sq ft In strip
centers customer parking is generally between the roadway and the line of storefronts In
regional suburban centers the parking normally is on grade and completely surrounding
the shopping complex Where land costs approach the cost of parking decks it is
becoming more frequent to deck at least a portion of the site area often where
topography aids the situation In central-business-district projects because of very high
land cost the parking usually ties to be multi decked and is preferably contiguous
connecting directly with different levels of the center It can also for further economy of
land use be above the retail floors on decks as roof parking or more customarily it can
be below the retail levels in basement or partial basement locations Though basement
parking is the least desirable from the viewpoint of the shoppers normal psychology and
is also least desirable from the construction cost point of view it is a relatively common
arrangement due to inadequate land area and to the legal aspects of the federal urban
renewal programs In such programs in order to conserve land area and cost the
developer frequently can build the complex on air rights over multi decked garage
facilities built by one or another government agency It has been stated by authorities on
the subject however that for customer acceptance it is better to have parking above
grade even up to six or eight levels than to have it more than one or two levels below
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grade In the matter of parking layout car stalls can be set at angles (say 70j to the
lanes which then requires one-way traffic or stalls can be at 90 to the lanes permitting
two-way traffic The former is easier for the actual positioning of the car in the stall but
more complicated and inflexible for the customer due to the one-way pattern Although
both are commonly used the 90 arrangement is somewhat more frequent for grade
parking whereas the angled system is more customary for garages and decks
Parking lanes including the stalls on each side range from 60 to 64 ft in width for 90
parking and from 56 to 58 ft for angled parking In any decked parking layout it is
important that deck widths be multiples of these standard dimensions Otherwise wasted
deck area substantially increases the cost per car of the parking without any offsetting
advantages In the case of multi-use central-business-district structures the proper
Column spacing requirements of parking merchandising offices and hotel use vary
considerably and the planning becomes very involved Practical decisions must be made
as to which facility governs and in no case must the tail be allowed to wag the dog In
the typical shopping center parking is provided by the developer In the case of central-
business-district renewal projects however parking may be provided by a parking
authority renewal agency or others It may or may not be leased to the developer or it
may be built by the developer and leased to a parking authority or others In the case of
double-level malls in the suburbs topography can be an aid rather than a hindrance
through provision of on-grade parking at two different levels--one parking area at the
level of the upper mall the other at the lower thus equalizing the parking access and
convenience for each level of the mall There are a number of ramp systems for decked
parking and various patterns of parking lanes or bays for both ramped and grade parking
In the case of grade parking lanes or bays should generally be at right angles to the
building facades to enable shoppers to walk directly to the building complex without
threading through parked cars as with lanes parallel to the facades
12Evolution of shopping malls
Lessons from the pioneering Malls in India
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As human civilization evolved from an agrarian rural system to the urban setting
context of shopping underwent a sea change Concept of shopping centre emerged out of
peoplersquos need to carry out shopping in a more planned and convenient manner Shopping
centers became an integral part of the urban landscape in the twentieth century Europe
and the USA Countries like India remained insulated from these developments till a
decade ago primarily because structural foundations of its economy and society did not
find it conducive However after economic liberalization ushered in major changes swept
the Indian economy society and marketplace People started aspiring for brands Most of
the big brands required retail space matching the brand attributes It is in this context that
shopping malls caught peoplersquos imagination and fascination
Growth of shopping centers in India can be divided into many phases The first phasespanned from 1991 to the year 1998 During this phase India saw development of only
three shopping malls Spencer Plaza Channai Crossroads Mumbai and Ansal Plaza
New Delhi It can be equated with the Introduction phase However this phase did not
graduate automatically into Growth phase as it happens in case of lsquoProduct Life Cyclersquo
Introduction was followed by an lsquoAssimilation Phasersquo characterized by slow but steady
diffusion of this concept in the market New projects did come up but at a conservative
pace But this phase served a very useful purpose it familiarized the Indian market
developers as well as customers with the positives of shopping malls Post 2003 came the
lsquoGrowth phasersquo The concept got so well accepted that it created an over -enthusiasm not
necessarily based on facts and logics Consequently growth phase seems to have fizzled
out by the year 2008 itself giving way to decline Grimness was further accentuated by
the global economic recession post September 2008 that emanated primarily real-estate
sector only However there is an alternate way of looking at it Many experts believe the
current phase to be a part of growth only with market corrections coming into play after
a fierce bull run in the shopping centre industry
121The three pioneering Malls
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When the first phase of Spencer Plaza Chennai came up in the year 1991 India was not
familiar with big brands and modern format retailing When viewed from outside its
plain sandstone exteriors give a dull look It is a seven-storey high structure with a mix of
retail office-space and entertainment Stores inside Phase - I of Spencer Plaza are smaller
in size corridors are congested and there is complete absence of zoning As the center
moved towards Phase II and III in the year 1999 stores became larger corridors got wider
and placement of stores seemed to follow some logic Crossroads Mumbai was
developed in the year 1998 by rejuvenating old office buildings of a pharmaceutical
company into a modern shopping mall Being at a premium location in the financial
capital of India it could attract brands and crowds but the concept was not perfect
Ownership of the mall changed a number of times during last 12 years Presently it is
with Future Group which is Indiarsquos largest retail company They have converted
Crossroads into a seamless mall named lsquoSOBO Centralrsquo It is depr essing to see a
shopping mall developed and managed by professional companies struggling to survive
whereas an unorganized shopping complex lsquoHeera Pannarsquo situated adjacent to the mall
managed to remain relevant and flourished over the same time-period Ansal Plaza New
Delhi was inaugurated in the year 1998 as a joint venture between an Indian real estate
developer (Ansal Group) and a government corporation (HUDCO) Being a new
construction it was well spread horizontally has unique architecture and accommodated
prominent brands of that time However the mall is losing its sheen with time Serious
competition has come-up in the form the new malls in the city of Delhi and Ansal Plaza
needs serious rethinking on many aspects of its operations
122Lessons learnt
The three malls developed during introduction phase are landmarks in themselves But
glaring deficiencies are observed in the concept management and operations when these
are compared with the upcoming malls in India These malls did not foresee the changes
that the society and economy was expected to go and based their projects on the basis of
contemporary trends and statistics Some of the problems evident in these malls are
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123 Location location location
It is often said that location holds the key to success in retail Developers need to be very
careful in choosing and selecting appropriate location for their projects They have to
make a choice between the most tempting lsquoheart of the cityrsquo locations or somewhat
distant and peripheral locations in the suburbs These three malls are situated in the
downtown It is generally said that it makes sense in the Indian context as penetration of
personal vehicles is not very decent comfortable options of public transportations are
practically non-existent and infrastructure in terms of road-condition is pathetic These
cities (Chennai Mumbai amp Delhi) did not have a high vehicular density and traffic
bottlenecks at that time But as time progressed civic as well as vehicular population
went up steadily In fact India is one of the fast emerging markets of consumer vehiclesThis exerted pressure on the existing roads but being in the heart of the city there was
limited scope for local authorities to widen the roads Seriousness of this issue can be
judged from the fact that Spencer Plaza Chennai has a pre-approved plan for the fourth
phase from local authorities but the traffic authorities are unwilling to give an No
Objection Certificate (NOC) as the vehicular traffic on Mount Road (the normal exit
route for vehicles coming out of the mall) has gone up many folds and it cannot
accommodate anymore of it
A useful lesson from this instance is do not fall into the temptation of attracting more
people in the downtown as traffic bottlenecks at such location can make the shopping
experience nightmarish Taking a cue from this most of the new and bright projects are
coming up in the suburbs in the metropolitan cities
124 Make a large one for me
Today a shopper wants holistic experience in the malls The tendency of shopper to try
and satiate all needs during visit to a single mall induces developers to come up with
malls large enough to accommodate a multitude of product categories Except for
Spencer plaza the other two have retail space in the range of 250000-350000 square
feet which is grossly inadequate in the present context A decade back India did not have
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many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
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19
that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
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go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
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5
Modern Architecture became linked to a certain genre of building and thus over
time wasnt really modern anymore Contemporary Architecture currently has less
baggage it is not affected by fall-out from the reign of a certain style
Modern Architecture - the International Style - was associated with some great architects
and some powerful countries and companies It became the equivalent of the Classical
Style in the Georgian period ie the establishment architecture the status quo Some key
Modern Architects include Le Corbusier Mies Van der Rohe Walter Gropius and Frank
Lloyd Wright
Since the seventies architecture styles have become more fractured and we have -
amongst what could be termed contemporary architects - post-modernists neo-
modernists deconstructivists contextualists expressionists and so on
lsquoContemporary Architects suggests a position that is anti-vernacular comfortable with
new materials and non-local materials amp forms using architectural language that is
contemporary ie not generally steeped in past typographies or traditions
3Contemporary Architects - Definition Summary
Thus in a quiet way the phrase lsquoContemporary Architects has a theoretical position
comparable - but not similar - to Modern Architects conservationist traditionalist
classicist or vernacular architects would feel their views and style are valid in the 21st
century but generally would not wish to be called contemporary architects for logical
reasons there will be exceptions
Contemporary Architecture is not simply anti-vernacular but also architecture that can
have a number of influences but still tries to be inspirational visionary risky and usesnew materials in an innovative way Contemporary Architects attempt to push at the
boundaries of materials and technology and especially in recent decades geometry
lsquoModern Architecturersquo refers only to the architecture of the Modern Movement where
lsquoform follows functionrsquo and the lsquohouse is a machine for living inrsquo But Modernism was
such a significant movement (and such a change in thinking at that time) and influenced
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6
all architects since that it is not simply an architectural style like lsquoArts and Craftsrsquo or
lsquoHigh-Tecrsquo
Almost every contemporary architect has been influenced by the Modern Movement Le
Corbusier was for many the principal influence with his modern architecture of white
walls fenetre longuer pilotis and architectural promenade He described not only a
vision of future cities with masterplanning sketches and models but a form of
lsquoprogrammersquo and lsquonarrativersquo for all buildings but especially modern houses He had a
series of wealthy Clients and was successful in pushing boundaries in almost every
building he worked on
4Contemporary architectural trends influences
41Commercial considerations
All design professions recognize that their influence is contingent on the self-interested
forces of politics and business and the motivation of individuals to adopt appropriate
changes in attitudes
42Ecological and environmental influences
Many architects construction and building engineers are ill-equipped by their training to
deal with the emergent issues of global warming acid rain and other ecological and
environmental influences
43Exploiting new technology
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7
Apart from the very few who view changing technology and anything new and
innovative with disdain and skepticism architects particularly the young seem to have a
natural urge to explore new ideas and strive to incorporate new ways of thinking
44The expression of form
In recent years the Modern Movement has grasped the changes in technology and design
possibilities and has vastly increased the examples of expression by the evolution of new
approaches to structural engineering
45The fascination with light
Architecture has been greatly influenced by the notion of transparency with numerousarchitects pursuing trends towards experimentation with light This leads to the premise
that our values are not necessarily market driven and that architecture can still be an
emotive force
5BASIC HISTORY AND TRENDS IN COMERCIAL BUILDINGS
A shopping center is a complex of retail stores and related facilities planned as a unified
group to give maximum shopping convenience to the customer and maximum exposure
to the merchandise The concept is not new The agora of the typical city of ancient
Greece was essentially a shopping center in the heart of the business district The
Emperor Trajans architect the Greek slave Apollodorus built a shopping center adjacent
to the Roman Forum in AD 110 It had a two-level enclosed and ventilated mall lined
with open-fronted shops startlingly similar to todays most up to- date concept The
typical Arabian souk or market of the Middle Ages also had narrow weather-protected
malls lined with open fronted shops The past two decades however have seen such a tremendous development in planned
shopping facilities in the United States that todays center has in fact become a new
building type First population growth led to outward expansion of the cities and the
building up of the vast residential suburbs Downtown congestion due to increased car
ownership and inadequate streets weakened the downtown merchants and prompted
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8
them to set up branches in the suburban periphery in order to be more convenient to their
customers As a result of these activities on a large scale a whole new industry was born
Each suburban district soon had its own major shopping center and several minor ones
Such districts each had clearly defined trade areas Another major change then set in
Vastly improved high-speed circumferential highways soon tended to put all these
suburban centers in competition with each other At the same time the decline of retail
business and decay of buildings in the central business districts began forcing in self-
defense a revitalization of downtown
As a result of these two new factors the shopping center industry is today pointing in
two new significant directions First the suburban centers are becoming mega centers
complete with several department stores office buildings motels amusements and
of course parking facilities Second the central business districts are making a
determined stand to counteract the ever-growing suburban competition by embarking on
programs for construction of new high-speed connector routes to downtown and
construction of major downtown renewal projects also complete with stores offices
hotels amusements and parking facilities usually in decked garages due to the high
downtown land cost
6TYPES OF CENTERS
Neighborhood Center (Suburban) This is a row of stores customarily (but not
always) in a strip or line paralleling the highway and with parking between the line
of storefronts and the highway Service is by alley in the rear Ranging from 20000 to
100000 sq ft of space these projects usually contain a supermarket and a drugstore often
a variety store and a half-dozen or more service-type stores They cater to a very
limited trade area and are not normally competitive with the major centers A few of the
newer of these centers have their retail units clustered around an enclosed mini-mall
Intermediate or Community-Size Center This also is usually a strip of stores but
substantially larger than the neighborhood center and usually containing a so-called
junior department store as the major unit This type is vulnerable to competition from
the larger centers and hence has declined in desirability The parking pattern is normally
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similar to that of the neighborhood center Regional Center (Suburban) This contains one
to four department stores plus 50 to 100 or more satellite shops and facilities all fronting
on an internal pedestrian mall or shopping walkway Parking completely surrounds the
building group so that all stores face inward to the mall with their backs to the parking
With todays rising land costs and diminishing supply of suitable large tracts there has
been a growing trend toward double-decked parking to save land area It is simply a
matter of the relation between the land cost and the cost of the parking deck There is also
a strong trend toward double decking of the stores themselves so that the central
pedestrian mall has two interconnecting levels each lined with shops The double level
mall is also due in part to the need to keep horizontal walking (shopping) distances
within reason As land costs continue to rise and projects to grow larger three- and four
level malls will no doubt become common Renewal Projects (Downtown) Because of
their complexity in matters legal and political---as well as physical mdash downtown centers
are still to some extent in tire experimental stage The trend is toward a close
integration on two or more shopping levels of department stores shops of all sorts
restaurants etc The multilevel malls may connect directly or by bridges to other
shopping facilities hotels office buildings theaters and parking garages Because of
high land costs all parking is normally multi decked and can be above below or better
laterally contiguous to the shopping facilities The downtown trend is toward a
multilevel pattern interconnecting the essential parts of the central business district
7DEVELOPMENT AND FINANCING
Shopping centers are customarily promoted and owned by developers whose primary
motive is a return on their investment and to a lesser extent by department stores or
Commercial other merchants who are looking for new outlets to increase their sales
volume With the advent of rapid inflation there is also a strong trend toward
participation in ownership by the institutions such as insurance companies who ill the
past confined their activity merely to lending money to the developer or merchant
Customarily the developer regardless of what individual or group he represents can
with good judgment and skill set up the project on the basis of let us say a 10 percent
investment of his own money and the remaining 90 percent as a long-term loan from an
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insurance company or other institution As the long-term loan usually does not become
available until completion of the project the developer borrows needed interim money or
short-term financing usually from a bank The dollar value of the long-term loan is
primarily calculated as a multiple of the anticipated rent roll that is to say it is based on
a certain number of times tire total projected annual rent collectible from all the
committed tenants who have acceptable credit ratings
As the loan is based primarily oil the rents and therefore is not affected by overruns in
the construction cost of tire job it is obvious that the construction budget becomes of
utmost importance With only say 10 percent of the total job cost as his investment and
90 percent borrowed an overrun of 10 percent will in actuality double the amount of
money that the developer must invest Otherwise he will have to sell out go bankrupt
or cut every possible cost he can even if it damages the popularity of the project The
vital importance as a result of this pattern of a realistic and inviolable budget should be
clear
8THE TEAM
At the earliest possible stage in the concept of the project preferably even before
acquisition of the land a developer i e owner should assemble his professional team
For a small neighborhood center such a team might consist solely of the owner and the
architect especially if the owner is experienced in this type of leasing
For todays regional centers and downtown renewal programs however the essential
team involves in addition to the developer (who may be an individual or a large
development corporation) the architect the market analyst the leasing agent the
mortgage broker the engineers (usually retained by the architect and including
mechanical structural and site) the attorney the public relations advisor and other
occasionally needed specialists The larger and more complex the proposed project the
more necessary it is that each of these members of the team be experienced not only in
his own profession but also in the specific field of shopping center development It is
desirable in fact that they participate as part of the team in major decision making
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11
9THE ECONOMIC SURVEY OR MARKET ANALYSIS
Prior to any planning activity and often prior to acquisition of the land the market analyst
makes a complete survey of the anticipated trade area surrounding the proposed site for
the center The boundaries of the trade area customarily depend on acceptable
automobile driving time to the center Frequently the trade area is broken into a primary
area where a high percentage of the inhabitants would shop at the center and one or
more secondary areas where due to competition or to driving times or other reasons a
smaller percentage would be anticipated The analyst assembles data on existing
population future population trends income levels car ownership existing shopping
facilities and their probable future competitive effect and also projected facilities already
announced or likely to be announced by other developers He estimates the probable
mortality rate of these proposed projects-i e how many will never be built--and the
competitive effect of any survivors The analyst from his available statistical records
and based on the income level population ethnic origins and other characteristics of the
trade area then makes estimates of the amount of family income likely to be allocated to
such categories as food drugs furniture womens and mens clothes shoes department
store purchases etc etc and from these estimates he prepares charts indicating the
recommended total amount of floor area to be built and how much of this floor area
should be devoted to the various kinds of merchandise and services These data then
form the basis for the architectural planning No major project should be undertaken
without an adequate market analysis It is axiomatic that success goes to the developer
who gets there the fustest with the mostest as tire old saying goes If the project is too
slow in coming to fruition a competitive center securing a firm hold on the available
business may be built
If a project is too large for the trade area it cannot be sufficiently rented and the
unrented space may cause it to fail If it is too small for the trade area it will invite the
construction of competitive centers and may lose out due to this competition In the past
this determination of size i e total store area was perhaps the most vital decision to be
made and one that could be readily pinpointed from a thorough market survey by a firm
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12
of sound judgment Today however with the vast increase in circumferential highways
it has been conclusively established that trade area boundaries no longer can be
pinpointed A surprising number of shoppers now take advantage of centers on the
opposite side of a city because of the new high-speed peripheral highways Today every
aspect of a centers concept planning and design must be of the best for survival in the
face of competition A school can be un functional but the children still have to go to
school A home may have marry bad features but the family will still live there Even a
factory building can have its faults A shopping center however depends on the whims
of its customers mostly female for its success If because of inconvenience or
unsuitable merchandise or for any other reason it does not have the proper appeal the
customers simply will not go there to shop and the project may become a failure
10INTEGRATION WITH THE COMMUNITY
For many years the typical shopping center has been a low flat building mass resembling
an island surrounded by a vast barren ocean of asphalt Landscaping has been
inadequate and integration of any sort with the community has been completely lacking
With the competitive need however for increasing the size of centers and including
within their general scope office buildings hotels housing etc the resulting more
complex planning requirements have given rise to a better opportunity as well as to
greater urgency for the true integration of the stores and parking within a larger major
complex such complex in turn properly integrated with the existing neighborhood The
importance of this integration has been emphasized in the concepts of the new towns
arising in Europe and elsewhere Plan integration with the neighborhood has in fact
become a must for large centers and a factor not to be ignored even for the smallest ones
Such integration involves the space interrelationship between the neighborhood and
projects buildings roadways parking landscaping and pedestrian walks It can be a
powerful means of assuring long-range future reel estate values both for the shopping
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project and for the entire surrounding community whether commercial or residential
Where land costs permit it is obviously desirable to obtain control of the lend
surrounding the center not only to protect the center but to take advantage of the
inevitable increase in value and development potential of such land
11PARKING AND TRAFFIC
The need for parking was one of the primary factors leading to the development of the
shopping center concept Provision of adequate and convenient parking is in fact a
basic requirement of any shopping center regardless of its size or location In suburban
areas where almost all the trade comes by automobile a ratio of between 5 and 6 car
spaces per 1000 sq ft of leasable store area is mandatory In the central business district
where mass transportation and walk-in trade can be counted on for a substantial part of
the clientele the ratio can go down to as low as 2 5 to 3 cars per 1000 sq ft In strip
centers customer parking is generally between the roadway and the line of storefronts In
regional suburban centers the parking normally is on grade and completely surrounding
the shopping complex Where land costs approach the cost of parking decks it is
becoming more frequent to deck at least a portion of the site area often where
topography aids the situation In central-business-district projects because of very high
land cost the parking usually ties to be multi decked and is preferably contiguous
connecting directly with different levels of the center It can also for further economy of
land use be above the retail floors on decks as roof parking or more customarily it can
be below the retail levels in basement or partial basement locations Though basement
parking is the least desirable from the viewpoint of the shoppers normal psychology and
is also least desirable from the construction cost point of view it is a relatively common
arrangement due to inadequate land area and to the legal aspects of the federal urban
renewal programs In such programs in order to conserve land area and cost the
developer frequently can build the complex on air rights over multi decked garage
facilities built by one or another government agency It has been stated by authorities on
the subject however that for customer acceptance it is better to have parking above
grade even up to six or eight levels than to have it more than one or two levels below
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grade In the matter of parking layout car stalls can be set at angles (say 70j to the
lanes which then requires one-way traffic or stalls can be at 90 to the lanes permitting
two-way traffic The former is easier for the actual positioning of the car in the stall but
more complicated and inflexible for the customer due to the one-way pattern Although
both are commonly used the 90 arrangement is somewhat more frequent for grade
parking whereas the angled system is more customary for garages and decks
Parking lanes including the stalls on each side range from 60 to 64 ft in width for 90
parking and from 56 to 58 ft for angled parking In any decked parking layout it is
important that deck widths be multiples of these standard dimensions Otherwise wasted
deck area substantially increases the cost per car of the parking without any offsetting
advantages In the case of multi-use central-business-district structures the proper
Column spacing requirements of parking merchandising offices and hotel use vary
considerably and the planning becomes very involved Practical decisions must be made
as to which facility governs and in no case must the tail be allowed to wag the dog In
the typical shopping center parking is provided by the developer In the case of central-
business-district renewal projects however parking may be provided by a parking
authority renewal agency or others It may or may not be leased to the developer or it
may be built by the developer and leased to a parking authority or others In the case of
double-level malls in the suburbs topography can be an aid rather than a hindrance
through provision of on-grade parking at two different levels--one parking area at the
level of the upper mall the other at the lower thus equalizing the parking access and
convenience for each level of the mall There are a number of ramp systems for decked
parking and various patterns of parking lanes or bays for both ramped and grade parking
In the case of grade parking lanes or bays should generally be at right angles to the
building facades to enable shoppers to walk directly to the building complex without
threading through parked cars as with lanes parallel to the facades
12Evolution of shopping malls
Lessons from the pioneering Malls in India
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As human civilization evolved from an agrarian rural system to the urban setting
context of shopping underwent a sea change Concept of shopping centre emerged out of
peoplersquos need to carry out shopping in a more planned and convenient manner Shopping
centers became an integral part of the urban landscape in the twentieth century Europe
and the USA Countries like India remained insulated from these developments till a
decade ago primarily because structural foundations of its economy and society did not
find it conducive However after economic liberalization ushered in major changes swept
the Indian economy society and marketplace People started aspiring for brands Most of
the big brands required retail space matching the brand attributes It is in this context that
shopping malls caught peoplersquos imagination and fascination
Growth of shopping centers in India can be divided into many phases The first phasespanned from 1991 to the year 1998 During this phase India saw development of only
three shopping malls Spencer Plaza Channai Crossroads Mumbai and Ansal Plaza
New Delhi It can be equated with the Introduction phase However this phase did not
graduate automatically into Growth phase as it happens in case of lsquoProduct Life Cyclersquo
Introduction was followed by an lsquoAssimilation Phasersquo characterized by slow but steady
diffusion of this concept in the market New projects did come up but at a conservative
pace But this phase served a very useful purpose it familiarized the Indian market
developers as well as customers with the positives of shopping malls Post 2003 came the
lsquoGrowth phasersquo The concept got so well accepted that it created an over -enthusiasm not
necessarily based on facts and logics Consequently growth phase seems to have fizzled
out by the year 2008 itself giving way to decline Grimness was further accentuated by
the global economic recession post September 2008 that emanated primarily real-estate
sector only However there is an alternate way of looking at it Many experts believe the
current phase to be a part of growth only with market corrections coming into play after
a fierce bull run in the shopping centre industry
121The three pioneering Malls
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When the first phase of Spencer Plaza Chennai came up in the year 1991 India was not
familiar with big brands and modern format retailing When viewed from outside its
plain sandstone exteriors give a dull look It is a seven-storey high structure with a mix of
retail office-space and entertainment Stores inside Phase - I of Spencer Plaza are smaller
in size corridors are congested and there is complete absence of zoning As the center
moved towards Phase II and III in the year 1999 stores became larger corridors got wider
and placement of stores seemed to follow some logic Crossroads Mumbai was
developed in the year 1998 by rejuvenating old office buildings of a pharmaceutical
company into a modern shopping mall Being at a premium location in the financial
capital of India it could attract brands and crowds but the concept was not perfect
Ownership of the mall changed a number of times during last 12 years Presently it is
with Future Group which is Indiarsquos largest retail company They have converted
Crossroads into a seamless mall named lsquoSOBO Centralrsquo It is depr essing to see a
shopping mall developed and managed by professional companies struggling to survive
whereas an unorganized shopping complex lsquoHeera Pannarsquo situated adjacent to the mall
managed to remain relevant and flourished over the same time-period Ansal Plaza New
Delhi was inaugurated in the year 1998 as a joint venture between an Indian real estate
developer (Ansal Group) and a government corporation (HUDCO) Being a new
construction it was well spread horizontally has unique architecture and accommodated
prominent brands of that time However the mall is losing its sheen with time Serious
competition has come-up in the form the new malls in the city of Delhi and Ansal Plaza
needs serious rethinking on many aspects of its operations
122Lessons learnt
The three malls developed during introduction phase are landmarks in themselves But
glaring deficiencies are observed in the concept management and operations when these
are compared with the upcoming malls in India These malls did not foresee the changes
that the society and economy was expected to go and based their projects on the basis of
contemporary trends and statistics Some of the problems evident in these malls are
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123 Location location location
It is often said that location holds the key to success in retail Developers need to be very
careful in choosing and selecting appropriate location for their projects They have to
make a choice between the most tempting lsquoheart of the cityrsquo locations or somewhat
distant and peripheral locations in the suburbs These three malls are situated in the
downtown It is generally said that it makes sense in the Indian context as penetration of
personal vehicles is not very decent comfortable options of public transportations are
practically non-existent and infrastructure in terms of road-condition is pathetic These
cities (Chennai Mumbai amp Delhi) did not have a high vehicular density and traffic
bottlenecks at that time But as time progressed civic as well as vehicular population
went up steadily In fact India is one of the fast emerging markets of consumer vehiclesThis exerted pressure on the existing roads but being in the heart of the city there was
limited scope for local authorities to widen the roads Seriousness of this issue can be
judged from the fact that Spencer Plaza Chennai has a pre-approved plan for the fourth
phase from local authorities but the traffic authorities are unwilling to give an No
Objection Certificate (NOC) as the vehicular traffic on Mount Road (the normal exit
route for vehicles coming out of the mall) has gone up many folds and it cannot
accommodate anymore of it
A useful lesson from this instance is do not fall into the temptation of attracting more
people in the downtown as traffic bottlenecks at such location can make the shopping
experience nightmarish Taking a cue from this most of the new and bright projects are
coming up in the suburbs in the metropolitan cities
124 Make a large one for me
Today a shopper wants holistic experience in the malls The tendency of shopper to try
and satiate all needs during visit to a single mall induces developers to come up with
malls large enough to accommodate a multitude of product categories Except for
Spencer plaza the other two have retail space in the range of 250000-350000 square
feet which is grossly inadequate in the present context A decade back India did not have
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many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
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19
that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
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20
go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
7302019 Basic History and Trends
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6
all architects since that it is not simply an architectural style like lsquoArts and Craftsrsquo or
lsquoHigh-Tecrsquo
Almost every contemporary architect has been influenced by the Modern Movement Le
Corbusier was for many the principal influence with his modern architecture of white
walls fenetre longuer pilotis and architectural promenade He described not only a
vision of future cities with masterplanning sketches and models but a form of
lsquoprogrammersquo and lsquonarrativersquo for all buildings but especially modern houses He had a
series of wealthy Clients and was successful in pushing boundaries in almost every
building he worked on
4Contemporary architectural trends influences
41Commercial considerations
All design professions recognize that their influence is contingent on the self-interested
forces of politics and business and the motivation of individuals to adopt appropriate
changes in attitudes
42Ecological and environmental influences
Many architects construction and building engineers are ill-equipped by their training to
deal with the emergent issues of global warming acid rain and other ecological and
environmental influences
43Exploiting new technology
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7
Apart from the very few who view changing technology and anything new and
innovative with disdain and skepticism architects particularly the young seem to have a
natural urge to explore new ideas and strive to incorporate new ways of thinking
44The expression of form
In recent years the Modern Movement has grasped the changes in technology and design
possibilities and has vastly increased the examples of expression by the evolution of new
approaches to structural engineering
45The fascination with light
Architecture has been greatly influenced by the notion of transparency with numerousarchitects pursuing trends towards experimentation with light This leads to the premise
that our values are not necessarily market driven and that architecture can still be an
emotive force
5BASIC HISTORY AND TRENDS IN COMERCIAL BUILDINGS
A shopping center is a complex of retail stores and related facilities planned as a unified
group to give maximum shopping convenience to the customer and maximum exposure
to the merchandise The concept is not new The agora of the typical city of ancient
Greece was essentially a shopping center in the heart of the business district The
Emperor Trajans architect the Greek slave Apollodorus built a shopping center adjacent
to the Roman Forum in AD 110 It had a two-level enclosed and ventilated mall lined
with open-fronted shops startlingly similar to todays most up to- date concept The
typical Arabian souk or market of the Middle Ages also had narrow weather-protected
malls lined with open fronted shops The past two decades however have seen such a tremendous development in planned
shopping facilities in the United States that todays center has in fact become a new
building type First population growth led to outward expansion of the cities and the
building up of the vast residential suburbs Downtown congestion due to increased car
ownership and inadequate streets weakened the downtown merchants and prompted
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8
them to set up branches in the suburban periphery in order to be more convenient to their
customers As a result of these activities on a large scale a whole new industry was born
Each suburban district soon had its own major shopping center and several minor ones
Such districts each had clearly defined trade areas Another major change then set in
Vastly improved high-speed circumferential highways soon tended to put all these
suburban centers in competition with each other At the same time the decline of retail
business and decay of buildings in the central business districts began forcing in self-
defense a revitalization of downtown
As a result of these two new factors the shopping center industry is today pointing in
two new significant directions First the suburban centers are becoming mega centers
complete with several department stores office buildings motels amusements and
of course parking facilities Second the central business districts are making a
determined stand to counteract the ever-growing suburban competition by embarking on
programs for construction of new high-speed connector routes to downtown and
construction of major downtown renewal projects also complete with stores offices
hotels amusements and parking facilities usually in decked garages due to the high
downtown land cost
6TYPES OF CENTERS
Neighborhood Center (Suburban) This is a row of stores customarily (but not
always) in a strip or line paralleling the highway and with parking between the line
of storefronts and the highway Service is by alley in the rear Ranging from 20000 to
100000 sq ft of space these projects usually contain a supermarket and a drugstore often
a variety store and a half-dozen or more service-type stores They cater to a very
limited trade area and are not normally competitive with the major centers A few of the
newer of these centers have their retail units clustered around an enclosed mini-mall
Intermediate or Community-Size Center This also is usually a strip of stores but
substantially larger than the neighborhood center and usually containing a so-called
junior department store as the major unit This type is vulnerable to competition from
the larger centers and hence has declined in desirability The parking pattern is normally
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9
similar to that of the neighborhood center Regional Center (Suburban) This contains one
to four department stores plus 50 to 100 or more satellite shops and facilities all fronting
on an internal pedestrian mall or shopping walkway Parking completely surrounds the
building group so that all stores face inward to the mall with their backs to the parking
With todays rising land costs and diminishing supply of suitable large tracts there has
been a growing trend toward double-decked parking to save land area It is simply a
matter of the relation between the land cost and the cost of the parking deck There is also
a strong trend toward double decking of the stores themselves so that the central
pedestrian mall has two interconnecting levels each lined with shops The double level
mall is also due in part to the need to keep horizontal walking (shopping) distances
within reason As land costs continue to rise and projects to grow larger three- and four
level malls will no doubt become common Renewal Projects (Downtown) Because of
their complexity in matters legal and political---as well as physical mdash downtown centers
are still to some extent in tire experimental stage The trend is toward a close
integration on two or more shopping levels of department stores shops of all sorts
restaurants etc The multilevel malls may connect directly or by bridges to other
shopping facilities hotels office buildings theaters and parking garages Because of
high land costs all parking is normally multi decked and can be above below or better
laterally contiguous to the shopping facilities The downtown trend is toward a
multilevel pattern interconnecting the essential parts of the central business district
7DEVELOPMENT AND FINANCING
Shopping centers are customarily promoted and owned by developers whose primary
motive is a return on their investment and to a lesser extent by department stores or
Commercial other merchants who are looking for new outlets to increase their sales
volume With the advent of rapid inflation there is also a strong trend toward
participation in ownership by the institutions such as insurance companies who ill the
past confined their activity merely to lending money to the developer or merchant
Customarily the developer regardless of what individual or group he represents can
with good judgment and skill set up the project on the basis of let us say a 10 percent
investment of his own money and the remaining 90 percent as a long-term loan from an
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10
insurance company or other institution As the long-term loan usually does not become
available until completion of the project the developer borrows needed interim money or
short-term financing usually from a bank The dollar value of the long-term loan is
primarily calculated as a multiple of the anticipated rent roll that is to say it is based on
a certain number of times tire total projected annual rent collectible from all the
committed tenants who have acceptable credit ratings
As the loan is based primarily oil the rents and therefore is not affected by overruns in
the construction cost of tire job it is obvious that the construction budget becomes of
utmost importance With only say 10 percent of the total job cost as his investment and
90 percent borrowed an overrun of 10 percent will in actuality double the amount of
money that the developer must invest Otherwise he will have to sell out go bankrupt
or cut every possible cost he can even if it damages the popularity of the project The
vital importance as a result of this pattern of a realistic and inviolable budget should be
clear
8THE TEAM
At the earliest possible stage in the concept of the project preferably even before
acquisition of the land a developer i e owner should assemble his professional team
For a small neighborhood center such a team might consist solely of the owner and the
architect especially if the owner is experienced in this type of leasing
For todays regional centers and downtown renewal programs however the essential
team involves in addition to the developer (who may be an individual or a large
development corporation) the architect the market analyst the leasing agent the
mortgage broker the engineers (usually retained by the architect and including
mechanical structural and site) the attorney the public relations advisor and other
occasionally needed specialists The larger and more complex the proposed project the
more necessary it is that each of these members of the team be experienced not only in
his own profession but also in the specific field of shopping center development It is
desirable in fact that they participate as part of the team in major decision making
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11
9THE ECONOMIC SURVEY OR MARKET ANALYSIS
Prior to any planning activity and often prior to acquisition of the land the market analyst
makes a complete survey of the anticipated trade area surrounding the proposed site for
the center The boundaries of the trade area customarily depend on acceptable
automobile driving time to the center Frequently the trade area is broken into a primary
area where a high percentage of the inhabitants would shop at the center and one or
more secondary areas where due to competition or to driving times or other reasons a
smaller percentage would be anticipated The analyst assembles data on existing
population future population trends income levels car ownership existing shopping
facilities and their probable future competitive effect and also projected facilities already
announced or likely to be announced by other developers He estimates the probable
mortality rate of these proposed projects-i e how many will never be built--and the
competitive effect of any survivors The analyst from his available statistical records
and based on the income level population ethnic origins and other characteristics of the
trade area then makes estimates of the amount of family income likely to be allocated to
such categories as food drugs furniture womens and mens clothes shoes department
store purchases etc etc and from these estimates he prepares charts indicating the
recommended total amount of floor area to be built and how much of this floor area
should be devoted to the various kinds of merchandise and services These data then
form the basis for the architectural planning No major project should be undertaken
without an adequate market analysis It is axiomatic that success goes to the developer
who gets there the fustest with the mostest as tire old saying goes If the project is too
slow in coming to fruition a competitive center securing a firm hold on the available
business may be built
If a project is too large for the trade area it cannot be sufficiently rented and the
unrented space may cause it to fail If it is too small for the trade area it will invite the
construction of competitive centers and may lose out due to this competition In the past
this determination of size i e total store area was perhaps the most vital decision to be
made and one that could be readily pinpointed from a thorough market survey by a firm
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12
of sound judgment Today however with the vast increase in circumferential highways
it has been conclusively established that trade area boundaries no longer can be
pinpointed A surprising number of shoppers now take advantage of centers on the
opposite side of a city because of the new high-speed peripheral highways Today every
aspect of a centers concept planning and design must be of the best for survival in the
face of competition A school can be un functional but the children still have to go to
school A home may have marry bad features but the family will still live there Even a
factory building can have its faults A shopping center however depends on the whims
of its customers mostly female for its success If because of inconvenience or
unsuitable merchandise or for any other reason it does not have the proper appeal the
customers simply will not go there to shop and the project may become a failure
10INTEGRATION WITH THE COMMUNITY
For many years the typical shopping center has been a low flat building mass resembling
an island surrounded by a vast barren ocean of asphalt Landscaping has been
inadequate and integration of any sort with the community has been completely lacking
With the competitive need however for increasing the size of centers and including
within their general scope office buildings hotels housing etc the resulting more
complex planning requirements have given rise to a better opportunity as well as to
greater urgency for the true integration of the stores and parking within a larger major
complex such complex in turn properly integrated with the existing neighborhood The
importance of this integration has been emphasized in the concepts of the new towns
arising in Europe and elsewhere Plan integration with the neighborhood has in fact
become a must for large centers and a factor not to be ignored even for the smallest ones
Such integration involves the space interrelationship between the neighborhood and
projects buildings roadways parking landscaping and pedestrian walks It can be a
powerful means of assuring long-range future reel estate values both for the shopping
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13
project and for the entire surrounding community whether commercial or residential
Where land costs permit it is obviously desirable to obtain control of the lend
surrounding the center not only to protect the center but to take advantage of the
inevitable increase in value and development potential of such land
11PARKING AND TRAFFIC
The need for parking was one of the primary factors leading to the development of the
shopping center concept Provision of adequate and convenient parking is in fact a
basic requirement of any shopping center regardless of its size or location In suburban
areas where almost all the trade comes by automobile a ratio of between 5 and 6 car
spaces per 1000 sq ft of leasable store area is mandatory In the central business district
where mass transportation and walk-in trade can be counted on for a substantial part of
the clientele the ratio can go down to as low as 2 5 to 3 cars per 1000 sq ft In strip
centers customer parking is generally between the roadway and the line of storefronts In
regional suburban centers the parking normally is on grade and completely surrounding
the shopping complex Where land costs approach the cost of parking decks it is
becoming more frequent to deck at least a portion of the site area often where
topography aids the situation In central-business-district projects because of very high
land cost the parking usually ties to be multi decked and is preferably contiguous
connecting directly with different levels of the center It can also for further economy of
land use be above the retail floors on decks as roof parking or more customarily it can
be below the retail levels in basement or partial basement locations Though basement
parking is the least desirable from the viewpoint of the shoppers normal psychology and
is also least desirable from the construction cost point of view it is a relatively common
arrangement due to inadequate land area and to the legal aspects of the federal urban
renewal programs In such programs in order to conserve land area and cost the
developer frequently can build the complex on air rights over multi decked garage
facilities built by one or another government agency It has been stated by authorities on
the subject however that for customer acceptance it is better to have parking above
grade even up to six or eight levels than to have it more than one or two levels below
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grade In the matter of parking layout car stalls can be set at angles (say 70j to the
lanes which then requires one-way traffic or stalls can be at 90 to the lanes permitting
two-way traffic The former is easier for the actual positioning of the car in the stall but
more complicated and inflexible for the customer due to the one-way pattern Although
both are commonly used the 90 arrangement is somewhat more frequent for grade
parking whereas the angled system is more customary for garages and decks
Parking lanes including the stalls on each side range from 60 to 64 ft in width for 90
parking and from 56 to 58 ft for angled parking In any decked parking layout it is
important that deck widths be multiples of these standard dimensions Otherwise wasted
deck area substantially increases the cost per car of the parking without any offsetting
advantages In the case of multi-use central-business-district structures the proper
Column spacing requirements of parking merchandising offices and hotel use vary
considerably and the planning becomes very involved Practical decisions must be made
as to which facility governs and in no case must the tail be allowed to wag the dog In
the typical shopping center parking is provided by the developer In the case of central-
business-district renewal projects however parking may be provided by a parking
authority renewal agency or others It may or may not be leased to the developer or it
may be built by the developer and leased to a parking authority or others In the case of
double-level malls in the suburbs topography can be an aid rather than a hindrance
through provision of on-grade parking at two different levels--one parking area at the
level of the upper mall the other at the lower thus equalizing the parking access and
convenience for each level of the mall There are a number of ramp systems for decked
parking and various patterns of parking lanes or bays for both ramped and grade parking
In the case of grade parking lanes or bays should generally be at right angles to the
building facades to enable shoppers to walk directly to the building complex without
threading through parked cars as with lanes parallel to the facades
12Evolution of shopping malls
Lessons from the pioneering Malls in India
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As human civilization evolved from an agrarian rural system to the urban setting
context of shopping underwent a sea change Concept of shopping centre emerged out of
peoplersquos need to carry out shopping in a more planned and convenient manner Shopping
centers became an integral part of the urban landscape in the twentieth century Europe
and the USA Countries like India remained insulated from these developments till a
decade ago primarily because structural foundations of its economy and society did not
find it conducive However after economic liberalization ushered in major changes swept
the Indian economy society and marketplace People started aspiring for brands Most of
the big brands required retail space matching the brand attributes It is in this context that
shopping malls caught peoplersquos imagination and fascination
Growth of shopping centers in India can be divided into many phases The first phasespanned from 1991 to the year 1998 During this phase India saw development of only
three shopping malls Spencer Plaza Channai Crossroads Mumbai and Ansal Plaza
New Delhi It can be equated with the Introduction phase However this phase did not
graduate automatically into Growth phase as it happens in case of lsquoProduct Life Cyclersquo
Introduction was followed by an lsquoAssimilation Phasersquo characterized by slow but steady
diffusion of this concept in the market New projects did come up but at a conservative
pace But this phase served a very useful purpose it familiarized the Indian market
developers as well as customers with the positives of shopping malls Post 2003 came the
lsquoGrowth phasersquo The concept got so well accepted that it created an over -enthusiasm not
necessarily based on facts and logics Consequently growth phase seems to have fizzled
out by the year 2008 itself giving way to decline Grimness was further accentuated by
the global economic recession post September 2008 that emanated primarily real-estate
sector only However there is an alternate way of looking at it Many experts believe the
current phase to be a part of growth only with market corrections coming into play after
a fierce bull run in the shopping centre industry
121The three pioneering Malls
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When the first phase of Spencer Plaza Chennai came up in the year 1991 India was not
familiar with big brands and modern format retailing When viewed from outside its
plain sandstone exteriors give a dull look It is a seven-storey high structure with a mix of
retail office-space and entertainment Stores inside Phase - I of Spencer Plaza are smaller
in size corridors are congested and there is complete absence of zoning As the center
moved towards Phase II and III in the year 1999 stores became larger corridors got wider
and placement of stores seemed to follow some logic Crossroads Mumbai was
developed in the year 1998 by rejuvenating old office buildings of a pharmaceutical
company into a modern shopping mall Being at a premium location in the financial
capital of India it could attract brands and crowds but the concept was not perfect
Ownership of the mall changed a number of times during last 12 years Presently it is
with Future Group which is Indiarsquos largest retail company They have converted
Crossroads into a seamless mall named lsquoSOBO Centralrsquo It is depr essing to see a
shopping mall developed and managed by professional companies struggling to survive
whereas an unorganized shopping complex lsquoHeera Pannarsquo situated adjacent to the mall
managed to remain relevant and flourished over the same time-period Ansal Plaza New
Delhi was inaugurated in the year 1998 as a joint venture between an Indian real estate
developer (Ansal Group) and a government corporation (HUDCO) Being a new
construction it was well spread horizontally has unique architecture and accommodated
prominent brands of that time However the mall is losing its sheen with time Serious
competition has come-up in the form the new malls in the city of Delhi and Ansal Plaza
needs serious rethinking on many aspects of its operations
122Lessons learnt
The three malls developed during introduction phase are landmarks in themselves But
glaring deficiencies are observed in the concept management and operations when these
are compared with the upcoming malls in India These malls did not foresee the changes
that the society and economy was expected to go and based their projects on the basis of
contemporary trends and statistics Some of the problems evident in these malls are
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123 Location location location
It is often said that location holds the key to success in retail Developers need to be very
careful in choosing and selecting appropriate location for their projects They have to
make a choice between the most tempting lsquoheart of the cityrsquo locations or somewhat
distant and peripheral locations in the suburbs These three malls are situated in the
downtown It is generally said that it makes sense in the Indian context as penetration of
personal vehicles is not very decent comfortable options of public transportations are
practically non-existent and infrastructure in terms of road-condition is pathetic These
cities (Chennai Mumbai amp Delhi) did not have a high vehicular density and traffic
bottlenecks at that time But as time progressed civic as well as vehicular population
went up steadily In fact India is one of the fast emerging markets of consumer vehiclesThis exerted pressure on the existing roads but being in the heart of the city there was
limited scope for local authorities to widen the roads Seriousness of this issue can be
judged from the fact that Spencer Plaza Chennai has a pre-approved plan for the fourth
phase from local authorities but the traffic authorities are unwilling to give an No
Objection Certificate (NOC) as the vehicular traffic on Mount Road (the normal exit
route for vehicles coming out of the mall) has gone up many folds and it cannot
accommodate anymore of it
A useful lesson from this instance is do not fall into the temptation of attracting more
people in the downtown as traffic bottlenecks at such location can make the shopping
experience nightmarish Taking a cue from this most of the new and bright projects are
coming up in the suburbs in the metropolitan cities
124 Make a large one for me
Today a shopper wants holistic experience in the malls The tendency of shopper to try
and satiate all needs during visit to a single mall induces developers to come up with
malls large enough to accommodate a multitude of product categories Except for
Spencer plaza the other two have retail space in the range of 250000-350000 square
feet which is grossly inadequate in the present context A decade back India did not have
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many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
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19
that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
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20
go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
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7
Apart from the very few who view changing technology and anything new and
innovative with disdain and skepticism architects particularly the young seem to have a
natural urge to explore new ideas and strive to incorporate new ways of thinking
44The expression of form
In recent years the Modern Movement has grasped the changes in technology and design
possibilities and has vastly increased the examples of expression by the evolution of new
approaches to structural engineering
45The fascination with light
Architecture has been greatly influenced by the notion of transparency with numerousarchitects pursuing trends towards experimentation with light This leads to the premise
that our values are not necessarily market driven and that architecture can still be an
emotive force
5BASIC HISTORY AND TRENDS IN COMERCIAL BUILDINGS
A shopping center is a complex of retail stores and related facilities planned as a unified
group to give maximum shopping convenience to the customer and maximum exposure
to the merchandise The concept is not new The agora of the typical city of ancient
Greece was essentially a shopping center in the heart of the business district The
Emperor Trajans architect the Greek slave Apollodorus built a shopping center adjacent
to the Roman Forum in AD 110 It had a two-level enclosed and ventilated mall lined
with open-fronted shops startlingly similar to todays most up to- date concept The
typical Arabian souk or market of the Middle Ages also had narrow weather-protected
malls lined with open fronted shops The past two decades however have seen such a tremendous development in planned
shopping facilities in the United States that todays center has in fact become a new
building type First population growth led to outward expansion of the cities and the
building up of the vast residential suburbs Downtown congestion due to increased car
ownership and inadequate streets weakened the downtown merchants and prompted
7302019 Basic History and Trends
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8
them to set up branches in the suburban periphery in order to be more convenient to their
customers As a result of these activities on a large scale a whole new industry was born
Each suburban district soon had its own major shopping center and several minor ones
Such districts each had clearly defined trade areas Another major change then set in
Vastly improved high-speed circumferential highways soon tended to put all these
suburban centers in competition with each other At the same time the decline of retail
business and decay of buildings in the central business districts began forcing in self-
defense a revitalization of downtown
As a result of these two new factors the shopping center industry is today pointing in
two new significant directions First the suburban centers are becoming mega centers
complete with several department stores office buildings motels amusements and
of course parking facilities Second the central business districts are making a
determined stand to counteract the ever-growing suburban competition by embarking on
programs for construction of new high-speed connector routes to downtown and
construction of major downtown renewal projects also complete with stores offices
hotels amusements and parking facilities usually in decked garages due to the high
downtown land cost
6TYPES OF CENTERS
Neighborhood Center (Suburban) This is a row of stores customarily (but not
always) in a strip or line paralleling the highway and with parking between the line
of storefronts and the highway Service is by alley in the rear Ranging from 20000 to
100000 sq ft of space these projects usually contain a supermarket and a drugstore often
a variety store and a half-dozen or more service-type stores They cater to a very
limited trade area and are not normally competitive with the major centers A few of the
newer of these centers have their retail units clustered around an enclosed mini-mall
Intermediate or Community-Size Center This also is usually a strip of stores but
substantially larger than the neighborhood center and usually containing a so-called
junior department store as the major unit This type is vulnerable to competition from
the larger centers and hence has declined in desirability The parking pattern is normally
7302019 Basic History and Trends
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9
similar to that of the neighborhood center Regional Center (Suburban) This contains one
to four department stores plus 50 to 100 or more satellite shops and facilities all fronting
on an internal pedestrian mall or shopping walkway Parking completely surrounds the
building group so that all stores face inward to the mall with their backs to the parking
With todays rising land costs and diminishing supply of suitable large tracts there has
been a growing trend toward double-decked parking to save land area It is simply a
matter of the relation between the land cost and the cost of the parking deck There is also
a strong trend toward double decking of the stores themselves so that the central
pedestrian mall has two interconnecting levels each lined with shops The double level
mall is also due in part to the need to keep horizontal walking (shopping) distances
within reason As land costs continue to rise and projects to grow larger three- and four
level malls will no doubt become common Renewal Projects (Downtown) Because of
their complexity in matters legal and political---as well as physical mdash downtown centers
are still to some extent in tire experimental stage The trend is toward a close
integration on two or more shopping levels of department stores shops of all sorts
restaurants etc The multilevel malls may connect directly or by bridges to other
shopping facilities hotels office buildings theaters and parking garages Because of
high land costs all parking is normally multi decked and can be above below or better
laterally contiguous to the shopping facilities The downtown trend is toward a
multilevel pattern interconnecting the essential parts of the central business district
7DEVELOPMENT AND FINANCING
Shopping centers are customarily promoted and owned by developers whose primary
motive is a return on their investment and to a lesser extent by department stores or
Commercial other merchants who are looking for new outlets to increase their sales
volume With the advent of rapid inflation there is also a strong trend toward
participation in ownership by the institutions such as insurance companies who ill the
past confined their activity merely to lending money to the developer or merchant
Customarily the developer regardless of what individual or group he represents can
with good judgment and skill set up the project on the basis of let us say a 10 percent
investment of his own money and the remaining 90 percent as a long-term loan from an
7302019 Basic History and Trends
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10
insurance company or other institution As the long-term loan usually does not become
available until completion of the project the developer borrows needed interim money or
short-term financing usually from a bank The dollar value of the long-term loan is
primarily calculated as a multiple of the anticipated rent roll that is to say it is based on
a certain number of times tire total projected annual rent collectible from all the
committed tenants who have acceptable credit ratings
As the loan is based primarily oil the rents and therefore is not affected by overruns in
the construction cost of tire job it is obvious that the construction budget becomes of
utmost importance With only say 10 percent of the total job cost as his investment and
90 percent borrowed an overrun of 10 percent will in actuality double the amount of
money that the developer must invest Otherwise he will have to sell out go bankrupt
or cut every possible cost he can even if it damages the popularity of the project The
vital importance as a result of this pattern of a realistic and inviolable budget should be
clear
8THE TEAM
At the earliest possible stage in the concept of the project preferably even before
acquisition of the land a developer i e owner should assemble his professional team
For a small neighborhood center such a team might consist solely of the owner and the
architect especially if the owner is experienced in this type of leasing
For todays regional centers and downtown renewal programs however the essential
team involves in addition to the developer (who may be an individual or a large
development corporation) the architect the market analyst the leasing agent the
mortgage broker the engineers (usually retained by the architect and including
mechanical structural and site) the attorney the public relations advisor and other
occasionally needed specialists The larger and more complex the proposed project the
more necessary it is that each of these members of the team be experienced not only in
his own profession but also in the specific field of shopping center development It is
desirable in fact that they participate as part of the team in major decision making
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11
9THE ECONOMIC SURVEY OR MARKET ANALYSIS
Prior to any planning activity and often prior to acquisition of the land the market analyst
makes a complete survey of the anticipated trade area surrounding the proposed site for
the center The boundaries of the trade area customarily depend on acceptable
automobile driving time to the center Frequently the trade area is broken into a primary
area where a high percentage of the inhabitants would shop at the center and one or
more secondary areas where due to competition or to driving times or other reasons a
smaller percentage would be anticipated The analyst assembles data on existing
population future population trends income levels car ownership existing shopping
facilities and their probable future competitive effect and also projected facilities already
announced or likely to be announced by other developers He estimates the probable
mortality rate of these proposed projects-i e how many will never be built--and the
competitive effect of any survivors The analyst from his available statistical records
and based on the income level population ethnic origins and other characteristics of the
trade area then makes estimates of the amount of family income likely to be allocated to
such categories as food drugs furniture womens and mens clothes shoes department
store purchases etc etc and from these estimates he prepares charts indicating the
recommended total amount of floor area to be built and how much of this floor area
should be devoted to the various kinds of merchandise and services These data then
form the basis for the architectural planning No major project should be undertaken
without an adequate market analysis It is axiomatic that success goes to the developer
who gets there the fustest with the mostest as tire old saying goes If the project is too
slow in coming to fruition a competitive center securing a firm hold on the available
business may be built
If a project is too large for the trade area it cannot be sufficiently rented and the
unrented space may cause it to fail If it is too small for the trade area it will invite the
construction of competitive centers and may lose out due to this competition In the past
this determination of size i e total store area was perhaps the most vital decision to be
made and one that could be readily pinpointed from a thorough market survey by a firm
7302019 Basic History and Trends
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12
of sound judgment Today however with the vast increase in circumferential highways
it has been conclusively established that trade area boundaries no longer can be
pinpointed A surprising number of shoppers now take advantage of centers on the
opposite side of a city because of the new high-speed peripheral highways Today every
aspect of a centers concept planning and design must be of the best for survival in the
face of competition A school can be un functional but the children still have to go to
school A home may have marry bad features but the family will still live there Even a
factory building can have its faults A shopping center however depends on the whims
of its customers mostly female for its success If because of inconvenience or
unsuitable merchandise or for any other reason it does not have the proper appeal the
customers simply will not go there to shop and the project may become a failure
10INTEGRATION WITH THE COMMUNITY
For many years the typical shopping center has been a low flat building mass resembling
an island surrounded by a vast barren ocean of asphalt Landscaping has been
inadequate and integration of any sort with the community has been completely lacking
With the competitive need however for increasing the size of centers and including
within their general scope office buildings hotels housing etc the resulting more
complex planning requirements have given rise to a better opportunity as well as to
greater urgency for the true integration of the stores and parking within a larger major
complex such complex in turn properly integrated with the existing neighborhood The
importance of this integration has been emphasized in the concepts of the new towns
arising in Europe and elsewhere Plan integration with the neighborhood has in fact
become a must for large centers and a factor not to be ignored even for the smallest ones
Such integration involves the space interrelationship between the neighborhood and
projects buildings roadways parking landscaping and pedestrian walks It can be a
powerful means of assuring long-range future reel estate values both for the shopping
7302019 Basic History and Trends
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13
project and for the entire surrounding community whether commercial or residential
Where land costs permit it is obviously desirable to obtain control of the lend
surrounding the center not only to protect the center but to take advantage of the
inevitable increase in value and development potential of such land
11PARKING AND TRAFFIC
The need for parking was one of the primary factors leading to the development of the
shopping center concept Provision of adequate and convenient parking is in fact a
basic requirement of any shopping center regardless of its size or location In suburban
areas where almost all the trade comes by automobile a ratio of between 5 and 6 car
spaces per 1000 sq ft of leasable store area is mandatory In the central business district
where mass transportation and walk-in trade can be counted on for a substantial part of
the clientele the ratio can go down to as low as 2 5 to 3 cars per 1000 sq ft In strip
centers customer parking is generally between the roadway and the line of storefronts In
regional suburban centers the parking normally is on grade and completely surrounding
the shopping complex Where land costs approach the cost of parking decks it is
becoming more frequent to deck at least a portion of the site area often where
topography aids the situation In central-business-district projects because of very high
land cost the parking usually ties to be multi decked and is preferably contiguous
connecting directly with different levels of the center It can also for further economy of
land use be above the retail floors on decks as roof parking or more customarily it can
be below the retail levels in basement or partial basement locations Though basement
parking is the least desirable from the viewpoint of the shoppers normal psychology and
is also least desirable from the construction cost point of view it is a relatively common
arrangement due to inadequate land area and to the legal aspects of the federal urban
renewal programs In such programs in order to conserve land area and cost the
developer frequently can build the complex on air rights over multi decked garage
facilities built by one or another government agency It has been stated by authorities on
the subject however that for customer acceptance it is better to have parking above
grade even up to six or eight levels than to have it more than one or two levels below
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14
grade In the matter of parking layout car stalls can be set at angles (say 70j to the
lanes which then requires one-way traffic or stalls can be at 90 to the lanes permitting
two-way traffic The former is easier for the actual positioning of the car in the stall but
more complicated and inflexible for the customer due to the one-way pattern Although
both are commonly used the 90 arrangement is somewhat more frequent for grade
parking whereas the angled system is more customary for garages and decks
Parking lanes including the stalls on each side range from 60 to 64 ft in width for 90
parking and from 56 to 58 ft for angled parking In any decked parking layout it is
important that deck widths be multiples of these standard dimensions Otherwise wasted
deck area substantially increases the cost per car of the parking without any offsetting
advantages In the case of multi-use central-business-district structures the proper
Column spacing requirements of parking merchandising offices and hotel use vary
considerably and the planning becomes very involved Practical decisions must be made
as to which facility governs and in no case must the tail be allowed to wag the dog In
the typical shopping center parking is provided by the developer In the case of central-
business-district renewal projects however parking may be provided by a parking
authority renewal agency or others It may or may not be leased to the developer or it
may be built by the developer and leased to a parking authority or others In the case of
double-level malls in the suburbs topography can be an aid rather than a hindrance
through provision of on-grade parking at two different levels--one parking area at the
level of the upper mall the other at the lower thus equalizing the parking access and
convenience for each level of the mall There are a number of ramp systems for decked
parking and various patterns of parking lanes or bays for both ramped and grade parking
In the case of grade parking lanes or bays should generally be at right angles to the
building facades to enable shoppers to walk directly to the building complex without
threading through parked cars as with lanes parallel to the facades
12Evolution of shopping malls
Lessons from the pioneering Malls in India
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As human civilization evolved from an agrarian rural system to the urban setting
context of shopping underwent a sea change Concept of shopping centre emerged out of
peoplersquos need to carry out shopping in a more planned and convenient manner Shopping
centers became an integral part of the urban landscape in the twentieth century Europe
and the USA Countries like India remained insulated from these developments till a
decade ago primarily because structural foundations of its economy and society did not
find it conducive However after economic liberalization ushered in major changes swept
the Indian economy society and marketplace People started aspiring for brands Most of
the big brands required retail space matching the brand attributes It is in this context that
shopping malls caught peoplersquos imagination and fascination
Growth of shopping centers in India can be divided into many phases The first phasespanned from 1991 to the year 1998 During this phase India saw development of only
three shopping malls Spencer Plaza Channai Crossroads Mumbai and Ansal Plaza
New Delhi It can be equated with the Introduction phase However this phase did not
graduate automatically into Growth phase as it happens in case of lsquoProduct Life Cyclersquo
Introduction was followed by an lsquoAssimilation Phasersquo characterized by slow but steady
diffusion of this concept in the market New projects did come up but at a conservative
pace But this phase served a very useful purpose it familiarized the Indian market
developers as well as customers with the positives of shopping malls Post 2003 came the
lsquoGrowth phasersquo The concept got so well accepted that it created an over -enthusiasm not
necessarily based on facts and logics Consequently growth phase seems to have fizzled
out by the year 2008 itself giving way to decline Grimness was further accentuated by
the global economic recession post September 2008 that emanated primarily real-estate
sector only However there is an alternate way of looking at it Many experts believe the
current phase to be a part of growth only with market corrections coming into play after
a fierce bull run in the shopping centre industry
121The three pioneering Malls
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When the first phase of Spencer Plaza Chennai came up in the year 1991 India was not
familiar with big brands and modern format retailing When viewed from outside its
plain sandstone exteriors give a dull look It is a seven-storey high structure with a mix of
retail office-space and entertainment Stores inside Phase - I of Spencer Plaza are smaller
in size corridors are congested and there is complete absence of zoning As the center
moved towards Phase II and III in the year 1999 stores became larger corridors got wider
and placement of stores seemed to follow some logic Crossroads Mumbai was
developed in the year 1998 by rejuvenating old office buildings of a pharmaceutical
company into a modern shopping mall Being at a premium location in the financial
capital of India it could attract brands and crowds but the concept was not perfect
Ownership of the mall changed a number of times during last 12 years Presently it is
with Future Group which is Indiarsquos largest retail company They have converted
Crossroads into a seamless mall named lsquoSOBO Centralrsquo It is depr essing to see a
shopping mall developed and managed by professional companies struggling to survive
whereas an unorganized shopping complex lsquoHeera Pannarsquo situated adjacent to the mall
managed to remain relevant and flourished over the same time-period Ansal Plaza New
Delhi was inaugurated in the year 1998 as a joint venture between an Indian real estate
developer (Ansal Group) and a government corporation (HUDCO) Being a new
construction it was well spread horizontally has unique architecture and accommodated
prominent brands of that time However the mall is losing its sheen with time Serious
competition has come-up in the form the new malls in the city of Delhi and Ansal Plaza
needs serious rethinking on many aspects of its operations
122Lessons learnt
The three malls developed during introduction phase are landmarks in themselves But
glaring deficiencies are observed in the concept management and operations when these
are compared with the upcoming malls in India These malls did not foresee the changes
that the society and economy was expected to go and based their projects on the basis of
contemporary trends and statistics Some of the problems evident in these malls are
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123 Location location location
It is often said that location holds the key to success in retail Developers need to be very
careful in choosing and selecting appropriate location for their projects They have to
make a choice between the most tempting lsquoheart of the cityrsquo locations or somewhat
distant and peripheral locations in the suburbs These three malls are situated in the
downtown It is generally said that it makes sense in the Indian context as penetration of
personal vehicles is not very decent comfortable options of public transportations are
practically non-existent and infrastructure in terms of road-condition is pathetic These
cities (Chennai Mumbai amp Delhi) did not have a high vehicular density and traffic
bottlenecks at that time But as time progressed civic as well as vehicular population
went up steadily In fact India is one of the fast emerging markets of consumer vehiclesThis exerted pressure on the existing roads but being in the heart of the city there was
limited scope for local authorities to widen the roads Seriousness of this issue can be
judged from the fact that Spencer Plaza Chennai has a pre-approved plan for the fourth
phase from local authorities but the traffic authorities are unwilling to give an No
Objection Certificate (NOC) as the vehicular traffic on Mount Road (the normal exit
route for vehicles coming out of the mall) has gone up many folds and it cannot
accommodate anymore of it
A useful lesson from this instance is do not fall into the temptation of attracting more
people in the downtown as traffic bottlenecks at such location can make the shopping
experience nightmarish Taking a cue from this most of the new and bright projects are
coming up in the suburbs in the metropolitan cities
124 Make a large one for me
Today a shopper wants holistic experience in the malls The tendency of shopper to try
and satiate all needs during visit to a single mall induces developers to come up with
malls large enough to accommodate a multitude of product categories Except for
Spencer plaza the other two have retail space in the range of 250000-350000 square
feet which is grossly inadequate in the present context A decade back India did not have
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many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
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19
that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
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20
go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
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them to set up branches in the suburban periphery in order to be more convenient to their
customers As a result of these activities on a large scale a whole new industry was born
Each suburban district soon had its own major shopping center and several minor ones
Such districts each had clearly defined trade areas Another major change then set in
Vastly improved high-speed circumferential highways soon tended to put all these
suburban centers in competition with each other At the same time the decline of retail
business and decay of buildings in the central business districts began forcing in self-
defense a revitalization of downtown
As a result of these two new factors the shopping center industry is today pointing in
two new significant directions First the suburban centers are becoming mega centers
complete with several department stores office buildings motels amusements and
of course parking facilities Second the central business districts are making a
determined stand to counteract the ever-growing suburban competition by embarking on
programs for construction of new high-speed connector routes to downtown and
construction of major downtown renewal projects also complete with stores offices
hotels amusements and parking facilities usually in decked garages due to the high
downtown land cost
6TYPES OF CENTERS
Neighborhood Center (Suburban) This is a row of stores customarily (but not
always) in a strip or line paralleling the highway and with parking between the line
of storefronts and the highway Service is by alley in the rear Ranging from 20000 to
100000 sq ft of space these projects usually contain a supermarket and a drugstore often
a variety store and a half-dozen or more service-type stores They cater to a very
limited trade area and are not normally competitive with the major centers A few of the
newer of these centers have their retail units clustered around an enclosed mini-mall
Intermediate or Community-Size Center This also is usually a strip of stores but
substantially larger than the neighborhood center and usually containing a so-called
junior department store as the major unit This type is vulnerable to competition from
the larger centers and hence has declined in desirability The parking pattern is normally
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9
similar to that of the neighborhood center Regional Center (Suburban) This contains one
to four department stores plus 50 to 100 or more satellite shops and facilities all fronting
on an internal pedestrian mall or shopping walkway Parking completely surrounds the
building group so that all stores face inward to the mall with their backs to the parking
With todays rising land costs and diminishing supply of suitable large tracts there has
been a growing trend toward double-decked parking to save land area It is simply a
matter of the relation between the land cost and the cost of the parking deck There is also
a strong trend toward double decking of the stores themselves so that the central
pedestrian mall has two interconnecting levels each lined with shops The double level
mall is also due in part to the need to keep horizontal walking (shopping) distances
within reason As land costs continue to rise and projects to grow larger three- and four
level malls will no doubt become common Renewal Projects (Downtown) Because of
their complexity in matters legal and political---as well as physical mdash downtown centers
are still to some extent in tire experimental stage The trend is toward a close
integration on two or more shopping levels of department stores shops of all sorts
restaurants etc The multilevel malls may connect directly or by bridges to other
shopping facilities hotels office buildings theaters and parking garages Because of
high land costs all parking is normally multi decked and can be above below or better
laterally contiguous to the shopping facilities The downtown trend is toward a
multilevel pattern interconnecting the essential parts of the central business district
7DEVELOPMENT AND FINANCING
Shopping centers are customarily promoted and owned by developers whose primary
motive is a return on their investment and to a lesser extent by department stores or
Commercial other merchants who are looking for new outlets to increase their sales
volume With the advent of rapid inflation there is also a strong trend toward
participation in ownership by the institutions such as insurance companies who ill the
past confined their activity merely to lending money to the developer or merchant
Customarily the developer regardless of what individual or group he represents can
with good judgment and skill set up the project on the basis of let us say a 10 percent
investment of his own money and the remaining 90 percent as a long-term loan from an
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10
insurance company or other institution As the long-term loan usually does not become
available until completion of the project the developer borrows needed interim money or
short-term financing usually from a bank The dollar value of the long-term loan is
primarily calculated as a multiple of the anticipated rent roll that is to say it is based on
a certain number of times tire total projected annual rent collectible from all the
committed tenants who have acceptable credit ratings
As the loan is based primarily oil the rents and therefore is not affected by overruns in
the construction cost of tire job it is obvious that the construction budget becomes of
utmost importance With only say 10 percent of the total job cost as his investment and
90 percent borrowed an overrun of 10 percent will in actuality double the amount of
money that the developer must invest Otherwise he will have to sell out go bankrupt
or cut every possible cost he can even if it damages the popularity of the project The
vital importance as a result of this pattern of a realistic and inviolable budget should be
clear
8THE TEAM
At the earliest possible stage in the concept of the project preferably even before
acquisition of the land a developer i e owner should assemble his professional team
For a small neighborhood center such a team might consist solely of the owner and the
architect especially if the owner is experienced in this type of leasing
For todays regional centers and downtown renewal programs however the essential
team involves in addition to the developer (who may be an individual or a large
development corporation) the architect the market analyst the leasing agent the
mortgage broker the engineers (usually retained by the architect and including
mechanical structural and site) the attorney the public relations advisor and other
occasionally needed specialists The larger and more complex the proposed project the
more necessary it is that each of these members of the team be experienced not only in
his own profession but also in the specific field of shopping center development It is
desirable in fact that they participate as part of the team in major decision making
7302019 Basic History and Trends
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11
9THE ECONOMIC SURVEY OR MARKET ANALYSIS
Prior to any planning activity and often prior to acquisition of the land the market analyst
makes a complete survey of the anticipated trade area surrounding the proposed site for
the center The boundaries of the trade area customarily depend on acceptable
automobile driving time to the center Frequently the trade area is broken into a primary
area where a high percentage of the inhabitants would shop at the center and one or
more secondary areas where due to competition or to driving times or other reasons a
smaller percentage would be anticipated The analyst assembles data on existing
population future population trends income levels car ownership existing shopping
facilities and their probable future competitive effect and also projected facilities already
announced or likely to be announced by other developers He estimates the probable
mortality rate of these proposed projects-i e how many will never be built--and the
competitive effect of any survivors The analyst from his available statistical records
and based on the income level population ethnic origins and other characteristics of the
trade area then makes estimates of the amount of family income likely to be allocated to
such categories as food drugs furniture womens and mens clothes shoes department
store purchases etc etc and from these estimates he prepares charts indicating the
recommended total amount of floor area to be built and how much of this floor area
should be devoted to the various kinds of merchandise and services These data then
form the basis for the architectural planning No major project should be undertaken
without an adequate market analysis It is axiomatic that success goes to the developer
who gets there the fustest with the mostest as tire old saying goes If the project is too
slow in coming to fruition a competitive center securing a firm hold on the available
business may be built
If a project is too large for the trade area it cannot be sufficiently rented and the
unrented space may cause it to fail If it is too small for the trade area it will invite the
construction of competitive centers and may lose out due to this competition In the past
this determination of size i e total store area was perhaps the most vital decision to be
made and one that could be readily pinpointed from a thorough market survey by a firm
7302019 Basic History and Trends
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12
of sound judgment Today however with the vast increase in circumferential highways
it has been conclusively established that trade area boundaries no longer can be
pinpointed A surprising number of shoppers now take advantage of centers on the
opposite side of a city because of the new high-speed peripheral highways Today every
aspect of a centers concept planning and design must be of the best for survival in the
face of competition A school can be un functional but the children still have to go to
school A home may have marry bad features but the family will still live there Even a
factory building can have its faults A shopping center however depends on the whims
of its customers mostly female for its success If because of inconvenience or
unsuitable merchandise or for any other reason it does not have the proper appeal the
customers simply will not go there to shop and the project may become a failure
10INTEGRATION WITH THE COMMUNITY
For many years the typical shopping center has been a low flat building mass resembling
an island surrounded by a vast barren ocean of asphalt Landscaping has been
inadequate and integration of any sort with the community has been completely lacking
With the competitive need however for increasing the size of centers and including
within their general scope office buildings hotels housing etc the resulting more
complex planning requirements have given rise to a better opportunity as well as to
greater urgency for the true integration of the stores and parking within a larger major
complex such complex in turn properly integrated with the existing neighborhood The
importance of this integration has been emphasized in the concepts of the new towns
arising in Europe and elsewhere Plan integration with the neighborhood has in fact
become a must for large centers and a factor not to be ignored even for the smallest ones
Such integration involves the space interrelationship between the neighborhood and
projects buildings roadways parking landscaping and pedestrian walks It can be a
powerful means of assuring long-range future reel estate values both for the shopping
7302019 Basic History and Trends
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13
project and for the entire surrounding community whether commercial or residential
Where land costs permit it is obviously desirable to obtain control of the lend
surrounding the center not only to protect the center but to take advantage of the
inevitable increase in value and development potential of such land
11PARKING AND TRAFFIC
The need for parking was one of the primary factors leading to the development of the
shopping center concept Provision of adequate and convenient parking is in fact a
basic requirement of any shopping center regardless of its size or location In suburban
areas where almost all the trade comes by automobile a ratio of between 5 and 6 car
spaces per 1000 sq ft of leasable store area is mandatory In the central business district
where mass transportation and walk-in trade can be counted on for a substantial part of
the clientele the ratio can go down to as low as 2 5 to 3 cars per 1000 sq ft In strip
centers customer parking is generally between the roadway and the line of storefronts In
regional suburban centers the parking normally is on grade and completely surrounding
the shopping complex Where land costs approach the cost of parking decks it is
becoming more frequent to deck at least a portion of the site area often where
topography aids the situation In central-business-district projects because of very high
land cost the parking usually ties to be multi decked and is preferably contiguous
connecting directly with different levels of the center It can also for further economy of
land use be above the retail floors on decks as roof parking or more customarily it can
be below the retail levels in basement or partial basement locations Though basement
parking is the least desirable from the viewpoint of the shoppers normal psychology and
is also least desirable from the construction cost point of view it is a relatively common
arrangement due to inadequate land area and to the legal aspects of the federal urban
renewal programs In such programs in order to conserve land area and cost the
developer frequently can build the complex on air rights over multi decked garage
facilities built by one or another government agency It has been stated by authorities on
the subject however that for customer acceptance it is better to have parking above
grade even up to six or eight levels than to have it more than one or two levels below
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1420
14
grade In the matter of parking layout car stalls can be set at angles (say 70j to the
lanes which then requires one-way traffic or stalls can be at 90 to the lanes permitting
two-way traffic The former is easier for the actual positioning of the car in the stall but
more complicated and inflexible for the customer due to the one-way pattern Although
both are commonly used the 90 arrangement is somewhat more frequent for grade
parking whereas the angled system is more customary for garages and decks
Parking lanes including the stalls on each side range from 60 to 64 ft in width for 90
parking and from 56 to 58 ft for angled parking In any decked parking layout it is
important that deck widths be multiples of these standard dimensions Otherwise wasted
deck area substantially increases the cost per car of the parking without any offsetting
advantages In the case of multi-use central-business-district structures the proper
Column spacing requirements of parking merchandising offices and hotel use vary
considerably and the planning becomes very involved Practical decisions must be made
as to which facility governs and in no case must the tail be allowed to wag the dog In
the typical shopping center parking is provided by the developer In the case of central-
business-district renewal projects however parking may be provided by a parking
authority renewal agency or others It may or may not be leased to the developer or it
may be built by the developer and leased to a parking authority or others In the case of
double-level malls in the suburbs topography can be an aid rather than a hindrance
through provision of on-grade parking at two different levels--one parking area at the
level of the upper mall the other at the lower thus equalizing the parking access and
convenience for each level of the mall There are a number of ramp systems for decked
parking and various patterns of parking lanes or bays for both ramped and grade parking
In the case of grade parking lanes or bays should generally be at right angles to the
building facades to enable shoppers to walk directly to the building complex without
threading through parked cars as with lanes parallel to the facades
12Evolution of shopping malls
Lessons from the pioneering Malls in India
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1520
15
As human civilization evolved from an agrarian rural system to the urban setting
context of shopping underwent a sea change Concept of shopping centre emerged out of
peoplersquos need to carry out shopping in a more planned and convenient manner Shopping
centers became an integral part of the urban landscape in the twentieth century Europe
and the USA Countries like India remained insulated from these developments till a
decade ago primarily because structural foundations of its economy and society did not
find it conducive However after economic liberalization ushered in major changes swept
the Indian economy society and marketplace People started aspiring for brands Most of
the big brands required retail space matching the brand attributes It is in this context that
shopping malls caught peoplersquos imagination and fascination
Growth of shopping centers in India can be divided into many phases The first phasespanned from 1991 to the year 1998 During this phase India saw development of only
three shopping malls Spencer Plaza Channai Crossroads Mumbai and Ansal Plaza
New Delhi It can be equated with the Introduction phase However this phase did not
graduate automatically into Growth phase as it happens in case of lsquoProduct Life Cyclersquo
Introduction was followed by an lsquoAssimilation Phasersquo characterized by slow but steady
diffusion of this concept in the market New projects did come up but at a conservative
pace But this phase served a very useful purpose it familiarized the Indian market
developers as well as customers with the positives of shopping malls Post 2003 came the
lsquoGrowth phasersquo The concept got so well accepted that it created an over -enthusiasm not
necessarily based on facts and logics Consequently growth phase seems to have fizzled
out by the year 2008 itself giving way to decline Grimness was further accentuated by
the global economic recession post September 2008 that emanated primarily real-estate
sector only However there is an alternate way of looking at it Many experts believe the
current phase to be a part of growth only with market corrections coming into play after
a fierce bull run in the shopping centre industry
121The three pioneering Malls
7302019 Basic History and Trends
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16
When the first phase of Spencer Plaza Chennai came up in the year 1991 India was not
familiar with big brands and modern format retailing When viewed from outside its
plain sandstone exteriors give a dull look It is a seven-storey high structure with a mix of
retail office-space and entertainment Stores inside Phase - I of Spencer Plaza are smaller
in size corridors are congested and there is complete absence of zoning As the center
moved towards Phase II and III in the year 1999 stores became larger corridors got wider
and placement of stores seemed to follow some logic Crossroads Mumbai was
developed in the year 1998 by rejuvenating old office buildings of a pharmaceutical
company into a modern shopping mall Being at a premium location in the financial
capital of India it could attract brands and crowds but the concept was not perfect
Ownership of the mall changed a number of times during last 12 years Presently it is
with Future Group which is Indiarsquos largest retail company They have converted
Crossroads into a seamless mall named lsquoSOBO Centralrsquo It is depr essing to see a
shopping mall developed and managed by professional companies struggling to survive
whereas an unorganized shopping complex lsquoHeera Pannarsquo situated adjacent to the mall
managed to remain relevant and flourished over the same time-period Ansal Plaza New
Delhi was inaugurated in the year 1998 as a joint venture between an Indian real estate
developer (Ansal Group) and a government corporation (HUDCO) Being a new
construction it was well spread horizontally has unique architecture and accommodated
prominent brands of that time However the mall is losing its sheen with time Serious
competition has come-up in the form the new malls in the city of Delhi and Ansal Plaza
needs serious rethinking on many aspects of its operations
122Lessons learnt
The three malls developed during introduction phase are landmarks in themselves But
glaring deficiencies are observed in the concept management and operations when these
are compared with the upcoming malls in India These malls did not foresee the changes
that the society and economy was expected to go and based their projects on the basis of
contemporary trends and statistics Some of the problems evident in these malls are
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1720
17
123 Location location location
It is often said that location holds the key to success in retail Developers need to be very
careful in choosing and selecting appropriate location for their projects They have to
make a choice between the most tempting lsquoheart of the cityrsquo locations or somewhat
distant and peripheral locations in the suburbs These three malls are situated in the
downtown It is generally said that it makes sense in the Indian context as penetration of
personal vehicles is not very decent comfortable options of public transportations are
practically non-existent and infrastructure in terms of road-condition is pathetic These
cities (Chennai Mumbai amp Delhi) did not have a high vehicular density and traffic
bottlenecks at that time But as time progressed civic as well as vehicular population
went up steadily In fact India is one of the fast emerging markets of consumer vehiclesThis exerted pressure on the existing roads but being in the heart of the city there was
limited scope for local authorities to widen the roads Seriousness of this issue can be
judged from the fact that Spencer Plaza Chennai has a pre-approved plan for the fourth
phase from local authorities but the traffic authorities are unwilling to give an No
Objection Certificate (NOC) as the vehicular traffic on Mount Road (the normal exit
route for vehicles coming out of the mall) has gone up many folds and it cannot
accommodate anymore of it
A useful lesson from this instance is do not fall into the temptation of attracting more
people in the downtown as traffic bottlenecks at such location can make the shopping
experience nightmarish Taking a cue from this most of the new and bright projects are
coming up in the suburbs in the metropolitan cities
124 Make a large one for me
Today a shopper wants holistic experience in the malls The tendency of shopper to try
and satiate all needs during visit to a single mall induces developers to come up with
malls large enough to accommodate a multitude of product categories Except for
Spencer plaza the other two have retail space in the range of 250000-350000 square
feet which is grossly inadequate in the present context A decade back India did not have
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1820
18
many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
7302019 Basic History and Trends
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19
that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 2020
20
go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
7302019 Basic History and Trends
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9
similar to that of the neighborhood center Regional Center (Suburban) This contains one
to four department stores plus 50 to 100 or more satellite shops and facilities all fronting
on an internal pedestrian mall or shopping walkway Parking completely surrounds the
building group so that all stores face inward to the mall with their backs to the parking
With todays rising land costs and diminishing supply of suitable large tracts there has
been a growing trend toward double-decked parking to save land area It is simply a
matter of the relation between the land cost and the cost of the parking deck There is also
a strong trend toward double decking of the stores themselves so that the central
pedestrian mall has two interconnecting levels each lined with shops The double level
mall is also due in part to the need to keep horizontal walking (shopping) distances
within reason As land costs continue to rise and projects to grow larger three- and four
level malls will no doubt become common Renewal Projects (Downtown) Because of
their complexity in matters legal and political---as well as physical mdash downtown centers
are still to some extent in tire experimental stage The trend is toward a close
integration on two or more shopping levels of department stores shops of all sorts
restaurants etc The multilevel malls may connect directly or by bridges to other
shopping facilities hotels office buildings theaters and parking garages Because of
high land costs all parking is normally multi decked and can be above below or better
laterally contiguous to the shopping facilities The downtown trend is toward a
multilevel pattern interconnecting the essential parts of the central business district
7DEVELOPMENT AND FINANCING
Shopping centers are customarily promoted and owned by developers whose primary
motive is a return on their investment and to a lesser extent by department stores or
Commercial other merchants who are looking for new outlets to increase their sales
volume With the advent of rapid inflation there is also a strong trend toward
participation in ownership by the institutions such as insurance companies who ill the
past confined their activity merely to lending money to the developer or merchant
Customarily the developer regardless of what individual or group he represents can
with good judgment and skill set up the project on the basis of let us say a 10 percent
investment of his own money and the remaining 90 percent as a long-term loan from an
7302019 Basic History and Trends
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10
insurance company or other institution As the long-term loan usually does not become
available until completion of the project the developer borrows needed interim money or
short-term financing usually from a bank The dollar value of the long-term loan is
primarily calculated as a multiple of the anticipated rent roll that is to say it is based on
a certain number of times tire total projected annual rent collectible from all the
committed tenants who have acceptable credit ratings
As the loan is based primarily oil the rents and therefore is not affected by overruns in
the construction cost of tire job it is obvious that the construction budget becomes of
utmost importance With only say 10 percent of the total job cost as his investment and
90 percent borrowed an overrun of 10 percent will in actuality double the amount of
money that the developer must invest Otherwise he will have to sell out go bankrupt
or cut every possible cost he can even if it damages the popularity of the project The
vital importance as a result of this pattern of a realistic and inviolable budget should be
clear
8THE TEAM
At the earliest possible stage in the concept of the project preferably even before
acquisition of the land a developer i e owner should assemble his professional team
For a small neighborhood center such a team might consist solely of the owner and the
architect especially if the owner is experienced in this type of leasing
For todays regional centers and downtown renewal programs however the essential
team involves in addition to the developer (who may be an individual or a large
development corporation) the architect the market analyst the leasing agent the
mortgage broker the engineers (usually retained by the architect and including
mechanical structural and site) the attorney the public relations advisor and other
occasionally needed specialists The larger and more complex the proposed project the
more necessary it is that each of these members of the team be experienced not only in
his own profession but also in the specific field of shopping center development It is
desirable in fact that they participate as part of the team in major decision making
7302019 Basic History and Trends
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11
9THE ECONOMIC SURVEY OR MARKET ANALYSIS
Prior to any planning activity and often prior to acquisition of the land the market analyst
makes a complete survey of the anticipated trade area surrounding the proposed site for
the center The boundaries of the trade area customarily depend on acceptable
automobile driving time to the center Frequently the trade area is broken into a primary
area where a high percentage of the inhabitants would shop at the center and one or
more secondary areas where due to competition or to driving times or other reasons a
smaller percentage would be anticipated The analyst assembles data on existing
population future population trends income levels car ownership existing shopping
facilities and their probable future competitive effect and also projected facilities already
announced or likely to be announced by other developers He estimates the probable
mortality rate of these proposed projects-i e how many will never be built--and the
competitive effect of any survivors The analyst from his available statistical records
and based on the income level population ethnic origins and other characteristics of the
trade area then makes estimates of the amount of family income likely to be allocated to
such categories as food drugs furniture womens and mens clothes shoes department
store purchases etc etc and from these estimates he prepares charts indicating the
recommended total amount of floor area to be built and how much of this floor area
should be devoted to the various kinds of merchandise and services These data then
form the basis for the architectural planning No major project should be undertaken
without an adequate market analysis It is axiomatic that success goes to the developer
who gets there the fustest with the mostest as tire old saying goes If the project is too
slow in coming to fruition a competitive center securing a firm hold on the available
business may be built
If a project is too large for the trade area it cannot be sufficiently rented and the
unrented space may cause it to fail If it is too small for the trade area it will invite the
construction of competitive centers and may lose out due to this competition In the past
this determination of size i e total store area was perhaps the most vital decision to be
made and one that could be readily pinpointed from a thorough market survey by a firm
7302019 Basic History and Trends
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12
of sound judgment Today however with the vast increase in circumferential highways
it has been conclusively established that trade area boundaries no longer can be
pinpointed A surprising number of shoppers now take advantage of centers on the
opposite side of a city because of the new high-speed peripheral highways Today every
aspect of a centers concept planning and design must be of the best for survival in the
face of competition A school can be un functional but the children still have to go to
school A home may have marry bad features but the family will still live there Even a
factory building can have its faults A shopping center however depends on the whims
of its customers mostly female for its success If because of inconvenience or
unsuitable merchandise or for any other reason it does not have the proper appeal the
customers simply will not go there to shop and the project may become a failure
10INTEGRATION WITH THE COMMUNITY
For many years the typical shopping center has been a low flat building mass resembling
an island surrounded by a vast barren ocean of asphalt Landscaping has been
inadequate and integration of any sort with the community has been completely lacking
With the competitive need however for increasing the size of centers and including
within their general scope office buildings hotels housing etc the resulting more
complex planning requirements have given rise to a better opportunity as well as to
greater urgency for the true integration of the stores and parking within a larger major
complex such complex in turn properly integrated with the existing neighborhood The
importance of this integration has been emphasized in the concepts of the new towns
arising in Europe and elsewhere Plan integration with the neighborhood has in fact
become a must for large centers and a factor not to be ignored even for the smallest ones
Such integration involves the space interrelationship between the neighborhood and
projects buildings roadways parking landscaping and pedestrian walks It can be a
powerful means of assuring long-range future reel estate values both for the shopping
7302019 Basic History and Trends
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13
project and for the entire surrounding community whether commercial or residential
Where land costs permit it is obviously desirable to obtain control of the lend
surrounding the center not only to protect the center but to take advantage of the
inevitable increase in value and development potential of such land
11PARKING AND TRAFFIC
The need for parking was one of the primary factors leading to the development of the
shopping center concept Provision of adequate and convenient parking is in fact a
basic requirement of any shopping center regardless of its size or location In suburban
areas where almost all the trade comes by automobile a ratio of between 5 and 6 car
spaces per 1000 sq ft of leasable store area is mandatory In the central business district
where mass transportation and walk-in trade can be counted on for a substantial part of
the clientele the ratio can go down to as low as 2 5 to 3 cars per 1000 sq ft In strip
centers customer parking is generally between the roadway and the line of storefronts In
regional suburban centers the parking normally is on grade and completely surrounding
the shopping complex Where land costs approach the cost of parking decks it is
becoming more frequent to deck at least a portion of the site area often where
topography aids the situation In central-business-district projects because of very high
land cost the parking usually ties to be multi decked and is preferably contiguous
connecting directly with different levels of the center It can also for further economy of
land use be above the retail floors on decks as roof parking or more customarily it can
be below the retail levels in basement or partial basement locations Though basement
parking is the least desirable from the viewpoint of the shoppers normal psychology and
is also least desirable from the construction cost point of view it is a relatively common
arrangement due to inadequate land area and to the legal aspects of the federal urban
renewal programs In such programs in order to conserve land area and cost the
developer frequently can build the complex on air rights over multi decked garage
facilities built by one or another government agency It has been stated by authorities on
the subject however that for customer acceptance it is better to have parking above
grade even up to six or eight levels than to have it more than one or two levels below
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1420
14
grade In the matter of parking layout car stalls can be set at angles (say 70j to the
lanes which then requires one-way traffic or stalls can be at 90 to the lanes permitting
two-way traffic The former is easier for the actual positioning of the car in the stall but
more complicated and inflexible for the customer due to the one-way pattern Although
both are commonly used the 90 arrangement is somewhat more frequent for grade
parking whereas the angled system is more customary for garages and decks
Parking lanes including the stalls on each side range from 60 to 64 ft in width for 90
parking and from 56 to 58 ft for angled parking In any decked parking layout it is
important that deck widths be multiples of these standard dimensions Otherwise wasted
deck area substantially increases the cost per car of the parking without any offsetting
advantages In the case of multi-use central-business-district structures the proper
Column spacing requirements of parking merchandising offices and hotel use vary
considerably and the planning becomes very involved Practical decisions must be made
as to which facility governs and in no case must the tail be allowed to wag the dog In
the typical shopping center parking is provided by the developer In the case of central-
business-district renewal projects however parking may be provided by a parking
authority renewal agency or others It may or may not be leased to the developer or it
may be built by the developer and leased to a parking authority or others In the case of
double-level malls in the suburbs topography can be an aid rather than a hindrance
through provision of on-grade parking at two different levels--one parking area at the
level of the upper mall the other at the lower thus equalizing the parking access and
convenience for each level of the mall There are a number of ramp systems for decked
parking and various patterns of parking lanes or bays for both ramped and grade parking
In the case of grade parking lanes or bays should generally be at right angles to the
building facades to enable shoppers to walk directly to the building complex without
threading through parked cars as with lanes parallel to the facades
12Evolution of shopping malls
Lessons from the pioneering Malls in India
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1520
15
As human civilization evolved from an agrarian rural system to the urban setting
context of shopping underwent a sea change Concept of shopping centre emerged out of
peoplersquos need to carry out shopping in a more planned and convenient manner Shopping
centers became an integral part of the urban landscape in the twentieth century Europe
and the USA Countries like India remained insulated from these developments till a
decade ago primarily because structural foundations of its economy and society did not
find it conducive However after economic liberalization ushered in major changes swept
the Indian economy society and marketplace People started aspiring for brands Most of
the big brands required retail space matching the brand attributes It is in this context that
shopping malls caught peoplersquos imagination and fascination
Growth of shopping centers in India can be divided into many phases The first phasespanned from 1991 to the year 1998 During this phase India saw development of only
three shopping malls Spencer Plaza Channai Crossroads Mumbai and Ansal Plaza
New Delhi It can be equated with the Introduction phase However this phase did not
graduate automatically into Growth phase as it happens in case of lsquoProduct Life Cyclersquo
Introduction was followed by an lsquoAssimilation Phasersquo characterized by slow but steady
diffusion of this concept in the market New projects did come up but at a conservative
pace But this phase served a very useful purpose it familiarized the Indian market
developers as well as customers with the positives of shopping malls Post 2003 came the
lsquoGrowth phasersquo The concept got so well accepted that it created an over -enthusiasm not
necessarily based on facts and logics Consequently growth phase seems to have fizzled
out by the year 2008 itself giving way to decline Grimness was further accentuated by
the global economic recession post September 2008 that emanated primarily real-estate
sector only However there is an alternate way of looking at it Many experts believe the
current phase to be a part of growth only with market corrections coming into play after
a fierce bull run in the shopping centre industry
121The three pioneering Malls
7302019 Basic History and Trends
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16
When the first phase of Spencer Plaza Chennai came up in the year 1991 India was not
familiar with big brands and modern format retailing When viewed from outside its
plain sandstone exteriors give a dull look It is a seven-storey high structure with a mix of
retail office-space and entertainment Stores inside Phase - I of Spencer Plaza are smaller
in size corridors are congested and there is complete absence of zoning As the center
moved towards Phase II and III in the year 1999 stores became larger corridors got wider
and placement of stores seemed to follow some logic Crossroads Mumbai was
developed in the year 1998 by rejuvenating old office buildings of a pharmaceutical
company into a modern shopping mall Being at a premium location in the financial
capital of India it could attract brands and crowds but the concept was not perfect
Ownership of the mall changed a number of times during last 12 years Presently it is
with Future Group which is Indiarsquos largest retail company They have converted
Crossroads into a seamless mall named lsquoSOBO Centralrsquo It is depr essing to see a
shopping mall developed and managed by professional companies struggling to survive
whereas an unorganized shopping complex lsquoHeera Pannarsquo situated adjacent to the mall
managed to remain relevant and flourished over the same time-period Ansal Plaza New
Delhi was inaugurated in the year 1998 as a joint venture between an Indian real estate
developer (Ansal Group) and a government corporation (HUDCO) Being a new
construction it was well spread horizontally has unique architecture and accommodated
prominent brands of that time However the mall is losing its sheen with time Serious
competition has come-up in the form the new malls in the city of Delhi and Ansal Plaza
needs serious rethinking on many aspects of its operations
122Lessons learnt
The three malls developed during introduction phase are landmarks in themselves But
glaring deficiencies are observed in the concept management and operations when these
are compared with the upcoming malls in India These malls did not foresee the changes
that the society and economy was expected to go and based their projects on the basis of
contemporary trends and statistics Some of the problems evident in these malls are
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1720
17
123 Location location location
It is often said that location holds the key to success in retail Developers need to be very
careful in choosing and selecting appropriate location for their projects They have to
make a choice between the most tempting lsquoheart of the cityrsquo locations or somewhat
distant and peripheral locations in the suburbs These three malls are situated in the
downtown It is generally said that it makes sense in the Indian context as penetration of
personal vehicles is not very decent comfortable options of public transportations are
practically non-existent and infrastructure in terms of road-condition is pathetic These
cities (Chennai Mumbai amp Delhi) did not have a high vehicular density and traffic
bottlenecks at that time But as time progressed civic as well as vehicular population
went up steadily In fact India is one of the fast emerging markets of consumer vehiclesThis exerted pressure on the existing roads but being in the heart of the city there was
limited scope for local authorities to widen the roads Seriousness of this issue can be
judged from the fact that Spencer Plaza Chennai has a pre-approved plan for the fourth
phase from local authorities but the traffic authorities are unwilling to give an No
Objection Certificate (NOC) as the vehicular traffic on Mount Road (the normal exit
route for vehicles coming out of the mall) has gone up many folds and it cannot
accommodate anymore of it
A useful lesson from this instance is do not fall into the temptation of attracting more
people in the downtown as traffic bottlenecks at such location can make the shopping
experience nightmarish Taking a cue from this most of the new and bright projects are
coming up in the suburbs in the metropolitan cities
124 Make a large one for me
Today a shopper wants holistic experience in the malls The tendency of shopper to try
and satiate all needs during visit to a single mall induces developers to come up with
malls large enough to accommodate a multitude of product categories Except for
Spencer plaza the other two have retail space in the range of 250000-350000 square
feet which is grossly inadequate in the present context A decade back India did not have
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1820
18
many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1920
19
that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 2020
20
go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1020
10
insurance company or other institution As the long-term loan usually does not become
available until completion of the project the developer borrows needed interim money or
short-term financing usually from a bank The dollar value of the long-term loan is
primarily calculated as a multiple of the anticipated rent roll that is to say it is based on
a certain number of times tire total projected annual rent collectible from all the
committed tenants who have acceptable credit ratings
As the loan is based primarily oil the rents and therefore is not affected by overruns in
the construction cost of tire job it is obvious that the construction budget becomes of
utmost importance With only say 10 percent of the total job cost as his investment and
90 percent borrowed an overrun of 10 percent will in actuality double the amount of
money that the developer must invest Otherwise he will have to sell out go bankrupt
or cut every possible cost he can even if it damages the popularity of the project The
vital importance as a result of this pattern of a realistic and inviolable budget should be
clear
8THE TEAM
At the earliest possible stage in the concept of the project preferably even before
acquisition of the land a developer i e owner should assemble his professional team
For a small neighborhood center such a team might consist solely of the owner and the
architect especially if the owner is experienced in this type of leasing
For todays regional centers and downtown renewal programs however the essential
team involves in addition to the developer (who may be an individual or a large
development corporation) the architect the market analyst the leasing agent the
mortgage broker the engineers (usually retained by the architect and including
mechanical structural and site) the attorney the public relations advisor and other
occasionally needed specialists The larger and more complex the proposed project the
more necessary it is that each of these members of the team be experienced not only in
his own profession but also in the specific field of shopping center development It is
desirable in fact that they participate as part of the team in major decision making
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1120
11
9THE ECONOMIC SURVEY OR MARKET ANALYSIS
Prior to any planning activity and often prior to acquisition of the land the market analyst
makes a complete survey of the anticipated trade area surrounding the proposed site for
the center The boundaries of the trade area customarily depend on acceptable
automobile driving time to the center Frequently the trade area is broken into a primary
area where a high percentage of the inhabitants would shop at the center and one or
more secondary areas where due to competition or to driving times or other reasons a
smaller percentage would be anticipated The analyst assembles data on existing
population future population trends income levels car ownership existing shopping
facilities and their probable future competitive effect and also projected facilities already
announced or likely to be announced by other developers He estimates the probable
mortality rate of these proposed projects-i e how many will never be built--and the
competitive effect of any survivors The analyst from his available statistical records
and based on the income level population ethnic origins and other characteristics of the
trade area then makes estimates of the amount of family income likely to be allocated to
such categories as food drugs furniture womens and mens clothes shoes department
store purchases etc etc and from these estimates he prepares charts indicating the
recommended total amount of floor area to be built and how much of this floor area
should be devoted to the various kinds of merchandise and services These data then
form the basis for the architectural planning No major project should be undertaken
without an adequate market analysis It is axiomatic that success goes to the developer
who gets there the fustest with the mostest as tire old saying goes If the project is too
slow in coming to fruition a competitive center securing a firm hold on the available
business may be built
If a project is too large for the trade area it cannot be sufficiently rented and the
unrented space may cause it to fail If it is too small for the trade area it will invite the
construction of competitive centers and may lose out due to this competition In the past
this determination of size i e total store area was perhaps the most vital decision to be
made and one that could be readily pinpointed from a thorough market survey by a firm
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1220
12
of sound judgment Today however with the vast increase in circumferential highways
it has been conclusively established that trade area boundaries no longer can be
pinpointed A surprising number of shoppers now take advantage of centers on the
opposite side of a city because of the new high-speed peripheral highways Today every
aspect of a centers concept planning and design must be of the best for survival in the
face of competition A school can be un functional but the children still have to go to
school A home may have marry bad features but the family will still live there Even a
factory building can have its faults A shopping center however depends on the whims
of its customers mostly female for its success If because of inconvenience or
unsuitable merchandise or for any other reason it does not have the proper appeal the
customers simply will not go there to shop and the project may become a failure
10INTEGRATION WITH THE COMMUNITY
For many years the typical shopping center has been a low flat building mass resembling
an island surrounded by a vast barren ocean of asphalt Landscaping has been
inadequate and integration of any sort with the community has been completely lacking
With the competitive need however for increasing the size of centers and including
within their general scope office buildings hotels housing etc the resulting more
complex planning requirements have given rise to a better opportunity as well as to
greater urgency for the true integration of the stores and parking within a larger major
complex such complex in turn properly integrated with the existing neighborhood The
importance of this integration has been emphasized in the concepts of the new towns
arising in Europe and elsewhere Plan integration with the neighborhood has in fact
become a must for large centers and a factor not to be ignored even for the smallest ones
Such integration involves the space interrelationship between the neighborhood and
projects buildings roadways parking landscaping and pedestrian walks It can be a
powerful means of assuring long-range future reel estate values both for the shopping
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1320
13
project and for the entire surrounding community whether commercial or residential
Where land costs permit it is obviously desirable to obtain control of the lend
surrounding the center not only to protect the center but to take advantage of the
inevitable increase in value and development potential of such land
11PARKING AND TRAFFIC
The need for parking was one of the primary factors leading to the development of the
shopping center concept Provision of adequate and convenient parking is in fact a
basic requirement of any shopping center regardless of its size or location In suburban
areas where almost all the trade comes by automobile a ratio of between 5 and 6 car
spaces per 1000 sq ft of leasable store area is mandatory In the central business district
where mass transportation and walk-in trade can be counted on for a substantial part of
the clientele the ratio can go down to as low as 2 5 to 3 cars per 1000 sq ft In strip
centers customer parking is generally between the roadway and the line of storefronts In
regional suburban centers the parking normally is on grade and completely surrounding
the shopping complex Where land costs approach the cost of parking decks it is
becoming more frequent to deck at least a portion of the site area often where
topography aids the situation In central-business-district projects because of very high
land cost the parking usually ties to be multi decked and is preferably contiguous
connecting directly with different levels of the center It can also for further economy of
land use be above the retail floors on decks as roof parking or more customarily it can
be below the retail levels in basement or partial basement locations Though basement
parking is the least desirable from the viewpoint of the shoppers normal psychology and
is also least desirable from the construction cost point of view it is a relatively common
arrangement due to inadequate land area and to the legal aspects of the federal urban
renewal programs In such programs in order to conserve land area and cost the
developer frequently can build the complex on air rights over multi decked garage
facilities built by one or another government agency It has been stated by authorities on
the subject however that for customer acceptance it is better to have parking above
grade even up to six or eight levels than to have it more than one or two levels below
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1420
14
grade In the matter of parking layout car stalls can be set at angles (say 70j to the
lanes which then requires one-way traffic or stalls can be at 90 to the lanes permitting
two-way traffic The former is easier for the actual positioning of the car in the stall but
more complicated and inflexible for the customer due to the one-way pattern Although
both are commonly used the 90 arrangement is somewhat more frequent for grade
parking whereas the angled system is more customary for garages and decks
Parking lanes including the stalls on each side range from 60 to 64 ft in width for 90
parking and from 56 to 58 ft for angled parking In any decked parking layout it is
important that deck widths be multiples of these standard dimensions Otherwise wasted
deck area substantially increases the cost per car of the parking without any offsetting
advantages In the case of multi-use central-business-district structures the proper
Column spacing requirements of parking merchandising offices and hotel use vary
considerably and the planning becomes very involved Practical decisions must be made
as to which facility governs and in no case must the tail be allowed to wag the dog In
the typical shopping center parking is provided by the developer In the case of central-
business-district renewal projects however parking may be provided by a parking
authority renewal agency or others It may or may not be leased to the developer or it
may be built by the developer and leased to a parking authority or others In the case of
double-level malls in the suburbs topography can be an aid rather than a hindrance
through provision of on-grade parking at two different levels--one parking area at the
level of the upper mall the other at the lower thus equalizing the parking access and
convenience for each level of the mall There are a number of ramp systems for decked
parking and various patterns of parking lanes or bays for both ramped and grade parking
In the case of grade parking lanes or bays should generally be at right angles to the
building facades to enable shoppers to walk directly to the building complex without
threading through parked cars as with lanes parallel to the facades
12Evolution of shopping malls
Lessons from the pioneering Malls in India
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1520
15
As human civilization evolved from an agrarian rural system to the urban setting
context of shopping underwent a sea change Concept of shopping centre emerged out of
peoplersquos need to carry out shopping in a more planned and convenient manner Shopping
centers became an integral part of the urban landscape in the twentieth century Europe
and the USA Countries like India remained insulated from these developments till a
decade ago primarily because structural foundations of its economy and society did not
find it conducive However after economic liberalization ushered in major changes swept
the Indian economy society and marketplace People started aspiring for brands Most of
the big brands required retail space matching the brand attributes It is in this context that
shopping malls caught peoplersquos imagination and fascination
Growth of shopping centers in India can be divided into many phases The first phasespanned from 1991 to the year 1998 During this phase India saw development of only
three shopping malls Spencer Plaza Channai Crossroads Mumbai and Ansal Plaza
New Delhi It can be equated with the Introduction phase However this phase did not
graduate automatically into Growth phase as it happens in case of lsquoProduct Life Cyclersquo
Introduction was followed by an lsquoAssimilation Phasersquo characterized by slow but steady
diffusion of this concept in the market New projects did come up but at a conservative
pace But this phase served a very useful purpose it familiarized the Indian market
developers as well as customers with the positives of shopping malls Post 2003 came the
lsquoGrowth phasersquo The concept got so well accepted that it created an over -enthusiasm not
necessarily based on facts and logics Consequently growth phase seems to have fizzled
out by the year 2008 itself giving way to decline Grimness was further accentuated by
the global economic recession post September 2008 that emanated primarily real-estate
sector only However there is an alternate way of looking at it Many experts believe the
current phase to be a part of growth only with market corrections coming into play after
a fierce bull run in the shopping centre industry
121The three pioneering Malls
7302019 Basic History and Trends
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16
When the first phase of Spencer Plaza Chennai came up in the year 1991 India was not
familiar with big brands and modern format retailing When viewed from outside its
plain sandstone exteriors give a dull look It is a seven-storey high structure with a mix of
retail office-space and entertainment Stores inside Phase - I of Spencer Plaza are smaller
in size corridors are congested and there is complete absence of zoning As the center
moved towards Phase II and III in the year 1999 stores became larger corridors got wider
and placement of stores seemed to follow some logic Crossroads Mumbai was
developed in the year 1998 by rejuvenating old office buildings of a pharmaceutical
company into a modern shopping mall Being at a premium location in the financial
capital of India it could attract brands and crowds but the concept was not perfect
Ownership of the mall changed a number of times during last 12 years Presently it is
with Future Group which is Indiarsquos largest retail company They have converted
Crossroads into a seamless mall named lsquoSOBO Centralrsquo It is depr essing to see a
shopping mall developed and managed by professional companies struggling to survive
whereas an unorganized shopping complex lsquoHeera Pannarsquo situated adjacent to the mall
managed to remain relevant and flourished over the same time-period Ansal Plaza New
Delhi was inaugurated in the year 1998 as a joint venture between an Indian real estate
developer (Ansal Group) and a government corporation (HUDCO) Being a new
construction it was well spread horizontally has unique architecture and accommodated
prominent brands of that time However the mall is losing its sheen with time Serious
competition has come-up in the form the new malls in the city of Delhi and Ansal Plaza
needs serious rethinking on many aspects of its operations
122Lessons learnt
The three malls developed during introduction phase are landmarks in themselves But
glaring deficiencies are observed in the concept management and operations when these
are compared with the upcoming malls in India These malls did not foresee the changes
that the society and economy was expected to go and based their projects on the basis of
contemporary trends and statistics Some of the problems evident in these malls are
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1720
17
123 Location location location
It is often said that location holds the key to success in retail Developers need to be very
careful in choosing and selecting appropriate location for their projects They have to
make a choice between the most tempting lsquoheart of the cityrsquo locations or somewhat
distant and peripheral locations in the suburbs These three malls are situated in the
downtown It is generally said that it makes sense in the Indian context as penetration of
personal vehicles is not very decent comfortable options of public transportations are
practically non-existent and infrastructure in terms of road-condition is pathetic These
cities (Chennai Mumbai amp Delhi) did not have a high vehicular density and traffic
bottlenecks at that time But as time progressed civic as well as vehicular population
went up steadily In fact India is one of the fast emerging markets of consumer vehiclesThis exerted pressure on the existing roads but being in the heart of the city there was
limited scope for local authorities to widen the roads Seriousness of this issue can be
judged from the fact that Spencer Plaza Chennai has a pre-approved plan for the fourth
phase from local authorities but the traffic authorities are unwilling to give an No
Objection Certificate (NOC) as the vehicular traffic on Mount Road (the normal exit
route for vehicles coming out of the mall) has gone up many folds and it cannot
accommodate anymore of it
A useful lesson from this instance is do not fall into the temptation of attracting more
people in the downtown as traffic bottlenecks at such location can make the shopping
experience nightmarish Taking a cue from this most of the new and bright projects are
coming up in the suburbs in the metropolitan cities
124 Make a large one for me
Today a shopper wants holistic experience in the malls The tendency of shopper to try
and satiate all needs during visit to a single mall induces developers to come up with
malls large enough to accommodate a multitude of product categories Except for
Spencer plaza the other two have retail space in the range of 250000-350000 square
feet which is grossly inadequate in the present context A decade back India did not have
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1820
18
many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1920
19
that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 2020
20
go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1120
11
9THE ECONOMIC SURVEY OR MARKET ANALYSIS
Prior to any planning activity and often prior to acquisition of the land the market analyst
makes a complete survey of the anticipated trade area surrounding the proposed site for
the center The boundaries of the trade area customarily depend on acceptable
automobile driving time to the center Frequently the trade area is broken into a primary
area where a high percentage of the inhabitants would shop at the center and one or
more secondary areas where due to competition or to driving times or other reasons a
smaller percentage would be anticipated The analyst assembles data on existing
population future population trends income levels car ownership existing shopping
facilities and their probable future competitive effect and also projected facilities already
announced or likely to be announced by other developers He estimates the probable
mortality rate of these proposed projects-i e how many will never be built--and the
competitive effect of any survivors The analyst from his available statistical records
and based on the income level population ethnic origins and other characteristics of the
trade area then makes estimates of the amount of family income likely to be allocated to
such categories as food drugs furniture womens and mens clothes shoes department
store purchases etc etc and from these estimates he prepares charts indicating the
recommended total amount of floor area to be built and how much of this floor area
should be devoted to the various kinds of merchandise and services These data then
form the basis for the architectural planning No major project should be undertaken
without an adequate market analysis It is axiomatic that success goes to the developer
who gets there the fustest with the mostest as tire old saying goes If the project is too
slow in coming to fruition a competitive center securing a firm hold on the available
business may be built
If a project is too large for the trade area it cannot be sufficiently rented and the
unrented space may cause it to fail If it is too small for the trade area it will invite the
construction of competitive centers and may lose out due to this competition In the past
this determination of size i e total store area was perhaps the most vital decision to be
made and one that could be readily pinpointed from a thorough market survey by a firm
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1220
12
of sound judgment Today however with the vast increase in circumferential highways
it has been conclusively established that trade area boundaries no longer can be
pinpointed A surprising number of shoppers now take advantage of centers on the
opposite side of a city because of the new high-speed peripheral highways Today every
aspect of a centers concept planning and design must be of the best for survival in the
face of competition A school can be un functional but the children still have to go to
school A home may have marry bad features but the family will still live there Even a
factory building can have its faults A shopping center however depends on the whims
of its customers mostly female for its success If because of inconvenience or
unsuitable merchandise or for any other reason it does not have the proper appeal the
customers simply will not go there to shop and the project may become a failure
10INTEGRATION WITH THE COMMUNITY
For many years the typical shopping center has been a low flat building mass resembling
an island surrounded by a vast barren ocean of asphalt Landscaping has been
inadequate and integration of any sort with the community has been completely lacking
With the competitive need however for increasing the size of centers and including
within their general scope office buildings hotels housing etc the resulting more
complex planning requirements have given rise to a better opportunity as well as to
greater urgency for the true integration of the stores and parking within a larger major
complex such complex in turn properly integrated with the existing neighborhood The
importance of this integration has been emphasized in the concepts of the new towns
arising in Europe and elsewhere Plan integration with the neighborhood has in fact
become a must for large centers and a factor not to be ignored even for the smallest ones
Such integration involves the space interrelationship between the neighborhood and
projects buildings roadways parking landscaping and pedestrian walks It can be a
powerful means of assuring long-range future reel estate values both for the shopping
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1320
13
project and for the entire surrounding community whether commercial or residential
Where land costs permit it is obviously desirable to obtain control of the lend
surrounding the center not only to protect the center but to take advantage of the
inevitable increase in value and development potential of such land
11PARKING AND TRAFFIC
The need for parking was one of the primary factors leading to the development of the
shopping center concept Provision of adequate and convenient parking is in fact a
basic requirement of any shopping center regardless of its size or location In suburban
areas where almost all the trade comes by automobile a ratio of between 5 and 6 car
spaces per 1000 sq ft of leasable store area is mandatory In the central business district
where mass transportation and walk-in trade can be counted on for a substantial part of
the clientele the ratio can go down to as low as 2 5 to 3 cars per 1000 sq ft In strip
centers customer parking is generally between the roadway and the line of storefronts In
regional suburban centers the parking normally is on grade and completely surrounding
the shopping complex Where land costs approach the cost of parking decks it is
becoming more frequent to deck at least a portion of the site area often where
topography aids the situation In central-business-district projects because of very high
land cost the parking usually ties to be multi decked and is preferably contiguous
connecting directly with different levels of the center It can also for further economy of
land use be above the retail floors on decks as roof parking or more customarily it can
be below the retail levels in basement or partial basement locations Though basement
parking is the least desirable from the viewpoint of the shoppers normal psychology and
is also least desirable from the construction cost point of view it is a relatively common
arrangement due to inadequate land area and to the legal aspects of the federal urban
renewal programs In such programs in order to conserve land area and cost the
developer frequently can build the complex on air rights over multi decked garage
facilities built by one or another government agency It has been stated by authorities on
the subject however that for customer acceptance it is better to have parking above
grade even up to six or eight levels than to have it more than one or two levels below
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1420
14
grade In the matter of parking layout car stalls can be set at angles (say 70j to the
lanes which then requires one-way traffic or stalls can be at 90 to the lanes permitting
two-way traffic The former is easier for the actual positioning of the car in the stall but
more complicated and inflexible for the customer due to the one-way pattern Although
both are commonly used the 90 arrangement is somewhat more frequent for grade
parking whereas the angled system is more customary for garages and decks
Parking lanes including the stalls on each side range from 60 to 64 ft in width for 90
parking and from 56 to 58 ft for angled parking In any decked parking layout it is
important that deck widths be multiples of these standard dimensions Otherwise wasted
deck area substantially increases the cost per car of the parking without any offsetting
advantages In the case of multi-use central-business-district structures the proper
Column spacing requirements of parking merchandising offices and hotel use vary
considerably and the planning becomes very involved Practical decisions must be made
as to which facility governs and in no case must the tail be allowed to wag the dog In
the typical shopping center parking is provided by the developer In the case of central-
business-district renewal projects however parking may be provided by a parking
authority renewal agency or others It may or may not be leased to the developer or it
may be built by the developer and leased to a parking authority or others In the case of
double-level malls in the suburbs topography can be an aid rather than a hindrance
through provision of on-grade parking at two different levels--one parking area at the
level of the upper mall the other at the lower thus equalizing the parking access and
convenience for each level of the mall There are a number of ramp systems for decked
parking and various patterns of parking lanes or bays for both ramped and grade parking
In the case of grade parking lanes or bays should generally be at right angles to the
building facades to enable shoppers to walk directly to the building complex without
threading through parked cars as with lanes parallel to the facades
12Evolution of shopping malls
Lessons from the pioneering Malls in India
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1520
15
As human civilization evolved from an agrarian rural system to the urban setting
context of shopping underwent a sea change Concept of shopping centre emerged out of
peoplersquos need to carry out shopping in a more planned and convenient manner Shopping
centers became an integral part of the urban landscape in the twentieth century Europe
and the USA Countries like India remained insulated from these developments till a
decade ago primarily because structural foundations of its economy and society did not
find it conducive However after economic liberalization ushered in major changes swept
the Indian economy society and marketplace People started aspiring for brands Most of
the big brands required retail space matching the brand attributes It is in this context that
shopping malls caught peoplersquos imagination and fascination
Growth of shopping centers in India can be divided into many phases The first phasespanned from 1991 to the year 1998 During this phase India saw development of only
three shopping malls Spencer Plaza Channai Crossroads Mumbai and Ansal Plaza
New Delhi It can be equated with the Introduction phase However this phase did not
graduate automatically into Growth phase as it happens in case of lsquoProduct Life Cyclersquo
Introduction was followed by an lsquoAssimilation Phasersquo characterized by slow but steady
diffusion of this concept in the market New projects did come up but at a conservative
pace But this phase served a very useful purpose it familiarized the Indian market
developers as well as customers with the positives of shopping malls Post 2003 came the
lsquoGrowth phasersquo The concept got so well accepted that it created an over -enthusiasm not
necessarily based on facts and logics Consequently growth phase seems to have fizzled
out by the year 2008 itself giving way to decline Grimness was further accentuated by
the global economic recession post September 2008 that emanated primarily real-estate
sector only However there is an alternate way of looking at it Many experts believe the
current phase to be a part of growth only with market corrections coming into play after
a fierce bull run in the shopping centre industry
121The three pioneering Malls
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1620
16
When the first phase of Spencer Plaza Chennai came up in the year 1991 India was not
familiar with big brands and modern format retailing When viewed from outside its
plain sandstone exteriors give a dull look It is a seven-storey high structure with a mix of
retail office-space and entertainment Stores inside Phase - I of Spencer Plaza are smaller
in size corridors are congested and there is complete absence of zoning As the center
moved towards Phase II and III in the year 1999 stores became larger corridors got wider
and placement of stores seemed to follow some logic Crossroads Mumbai was
developed in the year 1998 by rejuvenating old office buildings of a pharmaceutical
company into a modern shopping mall Being at a premium location in the financial
capital of India it could attract brands and crowds but the concept was not perfect
Ownership of the mall changed a number of times during last 12 years Presently it is
with Future Group which is Indiarsquos largest retail company They have converted
Crossroads into a seamless mall named lsquoSOBO Centralrsquo It is depr essing to see a
shopping mall developed and managed by professional companies struggling to survive
whereas an unorganized shopping complex lsquoHeera Pannarsquo situated adjacent to the mall
managed to remain relevant and flourished over the same time-period Ansal Plaza New
Delhi was inaugurated in the year 1998 as a joint venture between an Indian real estate
developer (Ansal Group) and a government corporation (HUDCO) Being a new
construction it was well spread horizontally has unique architecture and accommodated
prominent brands of that time However the mall is losing its sheen with time Serious
competition has come-up in the form the new malls in the city of Delhi and Ansal Plaza
needs serious rethinking on many aspects of its operations
122Lessons learnt
The three malls developed during introduction phase are landmarks in themselves But
glaring deficiencies are observed in the concept management and operations when these
are compared with the upcoming malls in India These malls did not foresee the changes
that the society and economy was expected to go and based their projects on the basis of
contemporary trends and statistics Some of the problems evident in these malls are
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1720
17
123 Location location location
It is often said that location holds the key to success in retail Developers need to be very
careful in choosing and selecting appropriate location for their projects They have to
make a choice between the most tempting lsquoheart of the cityrsquo locations or somewhat
distant and peripheral locations in the suburbs These three malls are situated in the
downtown It is generally said that it makes sense in the Indian context as penetration of
personal vehicles is not very decent comfortable options of public transportations are
practically non-existent and infrastructure in terms of road-condition is pathetic These
cities (Chennai Mumbai amp Delhi) did not have a high vehicular density and traffic
bottlenecks at that time But as time progressed civic as well as vehicular population
went up steadily In fact India is one of the fast emerging markets of consumer vehiclesThis exerted pressure on the existing roads but being in the heart of the city there was
limited scope for local authorities to widen the roads Seriousness of this issue can be
judged from the fact that Spencer Plaza Chennai has a pre-approved plan for the fourth
phase from local authorities but the traffic authorities are unwilling to give an No
Objection Certificate (NOC) as the vehicular traffic on Mount Road (the normal exit
route for vehicles coming out of the mall) has gone up many folds and it cannot
accommodate anymore of it
A useful lesson from this instance is do not fall into the temptation of attracting more
people in the downtown as traffic bottlenecks at such location can make the shopping
experience nightmarish Taking a cue from this most of the new and bright projects are
coming up in the suburbs in the metropolitan cities
124 Make a large one for me
Today a shopper wants holistic experience in the malls The tendency of shopper to try
and satiate all needs during visit to a single mall induces developers to come up with
malls large enough to accommodate a multitude of product categories Except for
Spencer plaza the other two have retail space in the range of 250000-350000 square
feet which is grossly inadequate in the present context A decade back India did not have
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1820
18
many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1920
19
that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 2020
20
go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1220
12
of sound judgment Today however with the vast increase in circumferential highways
it has been conclusively established that trade area boundaries no longer can be
pinpointed A surprising number of shoppers now take advantage of centers on the
opposite side of a city because of the new high-speed peripheral highways Today every
aspect of a centers concept planning and design must be of the best for survival in the
face of competition A school can be un functional but the children still have to go to
school A home may have marry bad features but the family will still live there Even a
factory building can have its faults A shopping center however depends on the whims
of its customers mostly female for its success If because of inconvenience or
unsuitable merchandise or for any other reason it does not have the proper appeal the
customers simply will not go there to shop and the project may become a failure
10INTEGRATION WITH THE COMMUNITY
For many years the typical shopping center has been a low flat building mass resembling
an island surrounded by a vast barren ocean of asphalt Landscaping has been
inadequate and integration of any sort with the community has been completely lacking
With the competitive need however for increasing the size of centers and including
within their general scope office buildings hotels housing etc the resulting more
complex planning requirements have given rise to a better opportunity as well as to
greater urgency for the true integration of the stores and parking within a larger major
complex such complex in turn properly integrated with the existing neighborhood The
importance of this integration has been emphasized in the concepts of the new towns
arising in Europe and elsewhere Plan integration with the neighborhood has in fact
become a must for large centers and a factor not to be ignored even for the smallest ones
Such integration involves the space interrelationship between the neighborhood and
projects buildings roadways parking landscaping and pedestrian walks It can be a
powerful means of assuring long-range future reel estate values both for the shopping
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1320
13
project and for the entire surrounding community whether commercial or residential
Where land costs permit it is obviously desirable to obtain control of the lend
surrounding the center not only to protect the center but to take advantage of the
inevitable increase in value and development potential of such land
11PARKING AND TRAFFIC
The need for parking was one of the primary factors leading to the development of the
shopping center concept Provision of adequate and convenient parking is in fact a
basic requirement of any shopping center regardless of its size or location In suburban
areas where almost all the trade comes by automobile a ratio of between 5 and 6 car
spaces per 1000 sq ft of leasable store area is mandatory In the central business district
where mass transportation and walk-in trade can be counted on for a substantial part of
the clientele the ratio can go down to as low as 2 5 to 3 cars per 1000 sq ft In strip
centers customer parking is generally between the roadway and the line of storefronts In
regional suburban centers the parking normally is on grade and completely surrounding
the shopping complex Where land costs approach the cost of parking decks it is
becoming more frequent to deck at least a portion of the site area often where
topography aids the situation In central-business-district projects because of very high
land cost the parking usually ties to be multi decked and is preferably contiguous
connecting directly with different levels of the center It can also for further economy of
land use be above the retail floors on decks as roof parking or more customarily it can
be below the retail levels in basement or partial basement locations Though basement
parking is the least desirable from the viewpoint of the shoppers normal psychology and
is also least desirable from the construction cost point of view it is a relatively common
arrangement due to inadequate land area and to the legal aspects of the federal urban
renewal programs In such programs in order to conserve land area and cost the
developer frequently can build the complex on air rights over multi decked garage
facilities built by one or another government agency It has been stated by authorities on
the subject however that for customer acceptance it is better to have parking above
grade even up to six or eight levels than to have it more than one or two levels below
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1420
14
grade In the matter of parking layout car stalls can be set at angles (say 70j to the
lanes which then requires one-way traffic or stalls can be at 90 to the lanes permitting
two-way traffic The former is easier for the actual positioning of the car in the stall but
more complicated and inflexible for the customer due to the one-way pattern Although
both are commonly used the 90 arrangement is somewhat more frequent for grade
parking whereas the angled system is more customary for garages and decks
Parking lanes including the stalls on each side range from 60 to 64 ft in width for 90
parking and from 56 to 58 ft for angled parking In any decked parking layout it is
important that deck widths be multiples of these standard dimensions Otherwise wasted
deck area substantially increases the cost per car of the parking without any offsetting
advantages In the case of multi-use central-business-district structures the proper
Column spacing requirements of parking merchandising offices and hotel use vary
considerably and the planning becomes very involved Practical decisions must be made
as to which facility governs and in no case must the tail be allowed to wag the dog In
the typical shopping center parking is provided by the developer In the case of central-
business-district renewal projects however parking may be provided by a parking
authority renewal agency or others It may or may not be leased to the developer or it
may be built by the developer and leased to a parking authority or others In the case of
double-level malls in the suburbs topography can be an aid rather than a hindrance
through provision of on-grade parking at two different levels--one parking area at the
level of the upper mall the other at the lower thus equalizing the parking access and
convenience for each level of the mall There are a number of ramp systems for decked
parking and various patterns of parking lanes or bays for both ramped and grade parking
In the case of grade parking lanes or bays should generally be at right angles to the
building facades to enable shoppers to walk directly to the building complex without
threading through parked cars as with lanes parallel to the facades
12Evolution of shopping malls
Lessons from the pioneering Malls in India
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1520
15
As human civilization evolved from an agrarian rural system to the urban setting
context of shopping underwent a sea change Concept of shopping centre emerged out of
peoplersquos need to carry out shopping in a more planned and convenient manner Shopping
centers became an integral part of the urban landscape in the twentieth century Europe
and the USA Countries like India remained insulated from these developments till a
decade ago primarily because structural foundations of its economy and society did not
find it conducive However after economic liberalization ushered in major changes swept
the Indian economy society and marketplace People started aspiring for brands Most of
the big brands required retail space matching the brand attributes It is in this context that
shopping malls caught peoplersquos imagination and fascination
Growth of shopping centers in India can be divided into many phases The first phasespanned from 1991 to the year 1998 During this phase India saw development of only
three shopping malls Spencer Plaza Channai Crossroads Mumbai and Ansal Plaza
New Delhi It can be equated with the Introduction phase However this phase did not
graduate automatically into Growth phase as it happens in case of lsquoProduct Life Cyclersquo
Introduction was followed by an lsquoAssimilation Phasersquo characterized by slow but steady
diffusion of this concept in the market New projects did come up but at a conservative
pace But this phase served a very useful purpose it familiarized the Indian market
developers as well as customers with the positives of shopping malls Post 2003 came the
lsquoGrowth phasersquo The concept got so well accepted that it created an over -enthusiasm not
necessarily based on facts and logics Consequently growth phase seems to have fizzled
out by the year 2008 itself giving way to decline Grimness was further accentuated by
the global economic recession post September 2008 that emanated primarily real-estate
sector only However there is an alternate way of looking at it Many experts believe the
current phase to be a part of growth only with market corrections coming into play after
a fierce bull run in the shopping centre industry
121The three pioneering Malls
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1620
16
When the first phase of Spencer Plaza Chennai came up in the year 1991 India was not
familiar with big brands and modern format retailing When viewed from outside its
plain sandstone exteriors give a dull look It is a seven-storey high structure with a mix of
retail office-space and entertainment Stores inside Phase - I of Spencer Plaza are smaller
in size corridors are congested and there is complete absence of zoning As the center
moved towards Phase II and III in the year 1999 stores became larger corridors got wider
and placement of stores seemed to follow some logic Crossroads Mumbai was
developed in the year 1998 by rejuvenating old office buildings of a pharmaceutical
company into a modern shopping mall Being at a premium location in the financial
capital of India it could attract brands and crowds but the concept was not perfect
Ownership of the mall changed a number of times during last 12 years Presently it is
with Future Group which is Indiarsquos largest retail company They have converted
Crossroads into a seamless mall named lsquoSOBO Centralrsquo It is depr essing to see a
shopping mall developed and managed by professional companies struggling to survive
whereas an unorganized shopping complex lsquoHeera Pannarsquo situated adjacent to the mall
managed to remain relevant and flourished over the same time-period Ansal Plaza New
Delhi was inaugurated in the year 1998 as a joint venture between an Indian real estate
developer (Ansal Group) and a government corporation (HUDCO) Being a new
construction it was well spread horizontally has unique architecture and accommodated
prominent brands of that time However the mall is losing its sheen with time Serious
competition has come-up in the form the new malls in the city of Delhi and Ansal Plaza
needs serious rethinking on many aspects of its operations
122Lessons learnt
The three malls developed during introduction phase are landmarks in themselves But
glaring deficiencies are observed in the concept management and operations when these
are compared with the upcoming malls in India These malls did not foresee the changes
that the society and economy was expected to go and based their projects on the basis of
contemporary trends and statistics Some of the problems evident in these malls are
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1720
17
123 Location location location
It is often said that location holds the key to success in retail Developers need to be very
careful in choosing and selecting appropriate location for their projects They have to
make a choice between the most tempting lsquoheart of the cityrsquo locations or somewhat
distant and peripheral locations in the suburbs These three malls are situated in the
downtown It is generally said that it makes sense in the Indian context as penetration of
personal vehicles is not very decent comfortable options of public transportations are
practically non-existent and infrastructure in terms of road-condition is pathetic These
cities (Chennai Mumbai amp Delhi) did not have a high vehicular density and traffic
bottlenecks at that time But as time progressed civic as well as vehicular population
went up steadily In fact India is one of the fast emerging markets of consumer vehiclesThis exerted pressure on the existing roads but being in the heart of the city there was
limited scope for local authorities to widen the roads Seriousness of this issue can be
judged from the fact that Spencer Plaza Chennai has a pre-approved plan for the fourth
phase from local authorities but the traffic authorities are unwilling to give an No
Objection Certificate (NOC) as the vehicular traffic on Mount Road (the normal exit
route for vehicles coming out of the mall) has gone up many folds and it cannot
accommodate anymore of it
A useful lesson from this instance is do not fall into the temptation of attracting more
people in the downtown as traffic bottlenecks at such location can make the shopping
experience nightmarish Taking a cue from this most of the new and bright projects are
coming up in the suburbs in the metropolitan cities
124 Make a large one for me
Today a shopper wants holistic experience in the malls The tendency of shopper to try
and satiate all needs during visit to a single mall induces developers to come up with
malls large enough to accommodate a multitude of product categories Except for
Spencer plaza the other two have retail space in the range of 250000-350000 square
feet which is grossly inadequate in the present context A decade back India did not have
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1820
18
many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1920
19
that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 2020
20
go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1320
13
project and for the entire surrounding community whether commercial or residential
Where land costs permit it is obviously desirable to obtain control of the lend
surrounding the center not only to protect the center but to take advantage of the
inevitable increase in value and development potential of such land
11PARKING AND TRAFFIC
The need for parking was one of the primary factors leading to the development of the
shopping center concept Provision of adequate and convenient parking is in fact a
basic requirement of any shopping center regardless of its size or location In suburban
areas where almost all the trade comes by automobile a ratio of between 5 and 6 car
spaces per 1000 sq ft of leasable store area is mandatory In the central business district
where mass transportation and walk-in trade can be counted on for a substantial part of
the clientele the ratio can go down to as low as 2 5 to 3 cars per 1000 sq ft In strip
centers customer parking is generally between the roadway and the line of storefronts In
regional suburban centers the parking normally is on grade and completely surrounding
the shopping complex Where land costs approach the cost of parking decks it is
becoming more frequent to deck at least a portion of the site area often where
topography aids the situation In central-business-district projects because of very high
land cost the parking usually ties to be multi decked and is preferably contiguous
connecting directly with different levels of the center It can also for further economy of
land use be above the retail floors on decks as roof parking or more customarily it can
be below the retail levels in basement or partial basement locations Though basement
parking is the least desirable from the viewpoint of the shoppers normal psychology and
is also least desirable from the construction cost point of view it is a relatively common
arrangement due to inadequate land area and to the legal aspects of the federal urban
renewal programs In such programs in order to conserve land area and cost the
developer frequently can build the complex on air rights over multi decked garage
facilities built by one or another government agency It has been stated by authorities on
the subject however that for customer acceptance it is better to have parking above
grade even up to six or eight levels than to have it more than one or two levels below
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1420
14
grade In the matter of parking layout car stalls can be set at angles (say 70j to the
lanes which then requires one-way traffic or stalls can be at 90 to the lanes permitting
two-way traffic The former is easier for the actual positioning of the car in the stall but
more complicated and inflexible for the customer due to the one-way pattern Although
both are commonly used the 90 arrangement is somewhat more frequent for grade
parking whereas the angled system is more customary for garages and decks
Parking lanes including the stalls on each side range from 60 to 64 ft in width for 90
parking and from 56 to 58 ft for angled parking In any decked parking layout it is
important that deck widths be multiples of these standard dimensions Otherwise wasted
deck area substantially increases the cost per car of the parking without any offsetting
advantages In the case of multi-use central-business-district structures the proper
Column spacing requirements of parking merchandising offices and hotel use vary
considerably and the planning becomes very involved Practical decisions must be made
as to which facility governs and in no case must the tail be allowed to wag the dog In
the typical shopping center parking is provided by the developer In the case of central-
business-district renewal projects however parking may be provided by a parking
authority renewal agency or others It may or may not be leased to the developer or it
may be built by the developer and leased to a parking authority or others In the case of
double-level malls in the suburbs topography can be an aid rather than a hindrance
through provision of on-grade parking at two different levels--one parking area at the
level of the upper mall the other at the lower thus equalizing the parking access and
convenience for each level of the mall There are a number of ramp systems for decked
parking and various patterns of parking lanes or bays for both ramped and grade parking
In the case of grade parking lanes or bays should generally be at right angles to the
building facades to enable shoppers to walk directly to the building complex without
threading through parked cars as with lanes parallel to the facades
12Evolution of shopping malls
Lessons from the pioneering Malls in India
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1520
15
As human civilization evolved from an agrarian rural system to the urban setting
context of shopping underwent a sea change Concept of shopping centre emerged out of
peoplersquos need to carry out shopping in a more planned and convenient manner Shopping
centers became an integral part of the urban landscape in the twentieth century Europe
and the USA Countries like India remained insulated from these developments till a
decade ago primarily because structural foundations of its economy and society did not
find it conducive However after economic liberalization ushered in major changes swept
the Indian economy society and marketplace People started aspiring for brands Most of
the big brands required retail space matching the brand attributes It is in this context that
shopping malls caught peoplersquos imagination and fascination
Growth of shopping centers in India can be divided into many phases The first phasespanned from 1991 to the year 1998 During this phase India saw development of only
three shopping malls Spencer Plaza Channai Crossroads Mumbai and Ansal Plaza
New Delhi It can be equated with the Introduction phase However this phase did not
graduate automatically into Growth phase as it happens in case of lsquoProduct Life Cyclersquo
Introduction was followed by an lsquoAssimilation Phasersquo characterized by slow but steady
diffusion of this concept in the market New projects did come up but at a conservative
pace But this phase served a very useful purpose it familiarized the Indian market
developers as well as customers with the positives of shopping malls Post 2003 came the
lsquoGrowth phasersquo The concept got so well accepted that it created an over -enthusiasm not
necessarily based on facts and logics Consequently growth phase seems to have fizzled
out by the year 2008 itself giving way to decline Grimness was further accentuated by
the global economic recession post September 2008 that emanated primarily real-estate
sector only However there is an alternate way of looking at it Many experts believe the
current phase to be a part of growth only with market corrections coming into play after
a fierce bull run in the shopping centre industry
121The three pioneering Malls
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1620
16
When the first phase of Spencer Plaza Chennai came up in the year 1991 India was not
familiar with big brands and modern format retailing When viewed from outside its
plain sandstone exteriors give a dull look It is a seven-storey high structure with a mix of
retail office-space and entertainment Stores inside Phase - I of Spencer Plaza are smaller
in size corridors are congested and there is complete absence of zoning As the center
moved towards Phase II and III in the year 1999 stores became larger corridors got wider
and placement of stores seemed to follow some logic Crossroads Mumbai was
developed in the year 1998 by rejuvenating old office buildings of a pharmaceutical
company into a modern shopping mall Being at a premium location in the financial
capital of India it could attract brands and crowds but the concept was not perfect
Ownership of the mall changed a number of times during last 12 years Presently it is
with Future Group which is Indiarsquos largest retail company They have converted
Crossroads into a seamless mall named lsquoSOBO Centralrsquo It is depr essing to see a
shopping mall developed and managed by professional companies struggling to survive
whereas an unorganized shopping complex lsquoHeera Pannarsquo situated adjacent to the mall
managed to remain relevant and flourished over the same time-period Ansal Plaza New
Delhi was inaugurated in the year 1998 as a joint venture between an Indian real estate
developer (Ansal Group) and a government corporation (HUDCO) Being a new
construction it was well spread horizontally has unique architecture and accommodated
prominent brands of that time However the mall is losing its sheen with time Serious
competition has come-up in the form the new malls in the city of Delhi and Ansal Plaza
needs serious rethinking on many aspects of its operations
122Lessons learnt
The three malls developed during introduction phase are landmarks in themselves But
glaring deficiencies are observed in the concept management and operations when these
are compared with the upcoming malls in India These malls did not foresee the changes
that the society and economy was expected to go and based their projects on the basis of
contemporary trends and statistics Some of the problems evident in these malls are
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1720
17
123 Location location location
It is often said that location holds the key to success in retail Developers need to be very
careful in choosing and selecting appropriate location for their projects They have to
make a choice between the most tempting lsquoheart of the cityrsquo locations or somewhat
distant and peripheral locations in the suburbs These three malls are situated in the
downtown It is generally said that it makes sense in the Indian context as penetration of
personal vehicles is not very decent comfortable options of public transportations are
practically non-existent and infrastructure in terms of road-condition is pathetic These
cities (Chennai Mumbai amp Delhi) did not have a high vehicular density and traffic
bottlenecks at that time But as time progressed civic as well as vehicular population
went up steadily In fact India is one of the fast emerging markets of consumer vehiclesThis exerted pressure on the existing roads but being in the heart of the city there was
limited scope for local authorities to widen the roads Seriousness of this issue can be
judged from the fact that Spencer Plaza Chennai has a pre-approved plan for the fourth
phase from local authorities but the traffic authorities are unwilling to give an No
Objection Certificate (NOC) as the vehicular traffic on Mount Road (the normal exit
route for vehicles coming out of the mall) has gone up many folds and it cannot
accommodate anymore of it
A useful lesson from this instance is do not fall into the temptation of attracting more
people in the downtown as traffic bottlenecks at such location can make the shopping
experience nightmarish Taking a cue from this most of the new and bright projects are
coming up in the suburbs in the metropolitan cities
124 Make a large one for me
Today a shopper wants holistic experience in the malls The tendency of shopper to try
and satiate all needs during visit to a single mall induces developers to come up with
malls large enough to accommodate a multitude of product categories Except for
Spencer plaza the other two have retail space in the range of 250000-350000 square
feet which is grossly inadequate in the present context A decade back India did not have
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1820
18
many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1920
19
that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 2020
20
go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1420
14
grade In the matter of parking layout car stalls can be set at angles (say 70j to the
lanes which then requires one-way traffic or stalls can be at 90 to the lanes permitting
two-way traffic The former is easier for the actual positioning of the car in the stall but
more complicated and inflexible for the customer due to the one-way pattern Although
both are commonly used the 90 arrangement is somewhat more frequent for grade
parking whereas the angled system is more customary for garages and decks
Parking lanes including the stalls on each side range from 60 to 64 ft in width for 90
parking and from 56 to 58 ft for angled parking In any decked parking layout it is
important that deck widths be multiples of these standard dimensions Otherwise wasted
deck area substantially increases the cost per car of the parking without any offsetting
advantages In the case of multi-use central-business-district structures the proper
Column spacing requirements of parking merchandising offices and hotel use vary
considerably and the planning becomes very involved Practical decisions must be made
as to which facility governs and in no case must the tail be allowed to wag the dog In
the typical shopping center parking is provided by the developer In the case of central-
business-district renewal projects however parking may be provided by a parking
authority renewal agency or others It may or may not be leased to the developer or it
may be built by the developer and leased to a parking authority or others In the case of
double-level malls in the suburbs topography can be an aid rather than a hindrance
through provision of on-grade parking at two different levels--one parking area at the
level of the upper mall the other at the lower thus equalizing the parking access and
convenience for each level of the mall There are a number of ramp systems for decked
parking and various patterns of parking lanes or bays for both ramped and grade parking
In the case of grade parking lanes or bays should generally be at right angles to the
building facades to enable shoppers to walk directly to the building complex without
threading through parked cars as with lanes parallel to the facades
12Evolution of shopping malls
Lessons from the pioneering Malls in India
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1520
15
As human civilization evolved from an agrarian rural system to the urban setting
context of shopping underwent a sea change Concept of shopping centre emerged out of
peoplersquos need to carry out shopping in a more planned and convenient manner Shopping
centers became an integral part of the urban landscape in the twentieth century Europe
and the USA Countries like India remained insulated from these developments till a
decade ago primarily because structural foundations of its economy and society did not
find it conducive However after economic liberalization ushered in major changes swept
the Indian economy society and marketplace People started aspiring for brands Most of
the big brands required retail space matching the brand attributes It is in this context that
shopping malls caught peoplersquos imagination and fascination
Growth of shopping centers in India can be divided into many phases The first phasespanned from 1991 to the year 1998 During this phase India saw development of only
three shopping malls Spencer Plaza Channai Crossroads Mumbai and Ansal Plaza
New Delhi It can be equated with the Introduction phase However this phase did not
graduate automatically into Growth phase as it happens in case of lsquoProduct Life Cyclersquo
Introduction was followed by an lsquoAssimilation Phasersquo characterized by slow but steady
diffusion of this concept in the market New projects did come up but at a conservative
pace But this phase served a very useful purpose it familiarized the Indian market
developers as well as customers with the positives of shopping malls Post 2003 came the
lsquoGrowth phasersquo The concept got so well accepted that it created an over -enthusiasm not
necessarily based on facts and logics Consequently growth phase seems to have fizzled
out by the year 2008 itself giving way to decline Grimness was further accentuated by
the global economic recession post September 2008 that emanated primarily real-estate
sector only However there is an alternate way of looking at it Many experts believe the
current phase to be a part of growth only with market corrections coming into play after
a fierce bull run in the shopping centre industry
121The three pioneering Malls
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1620
16
When the first phase of Spencer Plaza Chennai came up in the year 1991 India was not
familiar with big brands and modern format retailing When viewed from outside its
plain sandstone exteriors give a dull look It is a seven-storey high structure with a mix of
retail office-space and entertainment Stores inside Phase - I of Spencer Plaza are smaller
in size corridors are congested and there is complete absence of zoning As the center
moved towards Phase II and III in the year 1999 stores became larger corridors got wider
and placement of stores seemed to follow some logic Crossroads Mumbai was
developed in the year 1998 by rejuvenating old office buildings of a pharmaceutical
company into a modern shopping mall Being at a premium location in the financial
capital of India it could attract brands and crowds but the concept was not perfect
Ownership of the mall changed a number of times during last 12 years Presently it is
with Future Group which is Indiarsquos largest retail company They have converted
Crossroads into a seamless mall named lsquoSOBO Centralrsquo It is depr essing to see a
shopping mall developed and managed by professional companies struggling to survive
whereas an unorganized shopping complex lsquoHeera Pannarsquo situated adjacent to the mall
managed to remain relevant and flourished over the same time-period Ansal Plaza New
Delhi was inaugurated in the year 1998 as a joint venture between an Indian real estate
developer (Ansal Group) and a government corporation (HUDCO) Being a new
construction it was well spread horizontally has unique architecture and accommodated
prominent brands of that time However the mall is losing its sheen with time Serious
competition has come-up in the form the new malls in the city of Delhi and Ansal Plaza
needs serious rethinking on many aspects of its operations
122Lessons learnt
The three malls developed during introduction phase are landmarks in themselves But
glaring deficiencies are observed in the concept management and operations when these
are compared with the upcoming malls in India These malls did not foresee the changes
that the society and economy was expected to go and based their projects on the basis of
contemporary trends and statistics Some of the problems evident in these malls are
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1720
17
123 Location location location
It is often said that location holds the key to success in retail Developers need to be very
careful in choosing and selecting appropriate location for their projects They have to
make a choice between the most tempting lsquoheart of the cityrsquo locations or somewhat
distant and peripheral locations in the suburbs These three malls are situated in the
downtown It is generally said that it makes sense in the Indian context as penetration of
personal vehicles is not very decent comfortable options of public transportations are
practically non-existent and infrastructure in terms of road-condition is pathetic These
cities (Chennai Mumbai amp Delhi) did not have a high vehicular density and traffic
bottlenecks at that time But as time progressed civic as well as vehicular population
went up steadily In fact India is one of the fast emerging markets of consumer vehiclesThis exerted pressure on the existing roads but being in the heart of the city there was
limited scope for local authorities to widen the roads Seriousness of this issue can be
judged from the fact that Spencer Plaza Chennai has a pre-approved plan for the fourth
phase from local authorities but the traffic authorities are unwilling to give an No
Objection Certificate (NOC) as the vehicular traffic on Mount Road (the normal exit
route for vehicles coming out of the mall) has gone up many folds and it cannot
accommodate anymore of it
A useful lesson from this instance is do not fall into the temptation of attracting more
people in the downtown as traffic bottlenecks at such location can make the shopping
experience nightmarish Taking a cue from this most of the new and bright projects are
coming up in the suburbs in the metropolitan cities
124 Make a large one for me
Today a shopper wants holistic experience in the malls The tendency of shopper to try
and satiate all needs during visit to a single mall induces developers to come up with
malls large enough to accommodate a multitude of product categories Except for
Spencer plaza the other two have retail space in the range of 250000-350000 square
feet which is grossly inadequate in the present context A decade back India did not have
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1820
18
many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1920
19
that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 2020
20
go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1520
15
As human civilization evolved from an agrarian rural system to the urban setting
context of shopping underwent a sea change Concept of shopping centre emerged out of
peoplersquos need to carry out shopping in a more planned and convenient manner Shopping
centers became an integral part of the urban landscape in the twentieth century Europe
and the USA Countries like India remained insulated from these developments till a
decade ago primarily because structural foundations of its economy and society did not
find it conducive However after economic liberalization ushered in major changes swept
the Indian economy society and marketplace People started aspiring for brands Most of
the big brands required retail space matching the brand attributes It is in this context that
shopping malls caught peoplersquos imagination and fascination
Growth of shopping centers in India can be divided into many phases The first phasespanned from 1991 to the year 1998 During this phase India saw development of only
three shopping malls Spencer Plaza Channai Crossroads Mumbai and Ansal Plaza
New Delhi It can be equated with the Introduction phase However this phase did not
graduate automatically into Growth phase as it happens in case of lsquoProduct Life Cyclersquo
Introduction was followed by an lsquoAssimilation Phasersquo characterized by slow but steady
diffusion of this concept in the market New projects did come up but at a conservative
pace But this phase served a very useful purpose it familiarized the Indian market
developers as well as customers with the positives of shopping malls Post 2003 came the
lsquoGrowth phasersquo The concept got so well accepted that it created an over -enthusiasm not
necessarily based on facts and logics Consequently growth phase seems to have fizzled
out by the year 2008 itself giving way to decline Grimness was further accentuated by
the global economic recession post September 2008 that emanated primarily real-estate
sector only However there is an alternate way of looking at it Many experts believe the
current phase to be a part of growth only with market corrections coming into play after
a fierce bull run in the shopping centre industry
121The three pioneering Malls
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1620
16
When the first phase of Spencer Plaza Chennai came up in the year 1991 India was not
familiar with big brands and modern format retailing When viewed from outside its
plain sandstone exteriors give a dull look It is a seven-storey high structure with a mix of
retail office-space and entertainment Stores inside Phase - I of Spencer Plaza are smaller
in size corridors are congested and there is complete absence of zoning As the center
moved towards Phase II and III in the year 1999 stores became larger corridors got wider
and placement of stores seemed to follow some logic Crossroads Mumbai was
developed in the year 1998 by rejuvenating old office buildings of a pharmaceutical
company into a modern shopping mall Being at a premium location in the financial
capital of India it could attract brands and crowds but the concept was not perfect
Ownership of the mall changed a number of times during last 12 years Presently it is
with Future Group which is Indiarsquos largest retail company They have converted
Crossroads into a seamless mall named lsquoSOBO Centralrsquo It is depr essing to see a
shopping mall developed and managed by professional companies struggling to survive
whereas an unorganized shopping complex lsquoHeera Pannarsquo situated adjacent to the mall
managed to remain relevant and flourished over the same time-period Ansal Plaza New
Delhi was inaugurated in the year 1998 as a joint venture between an Indian real estate
developer (Ansal Group) and a government corporation (HUDCO) Being a new
construction it was well spread horizontally has unique architecture and accommodated
prominent brands of that time However the mall is losing its sheen with time Serious
competition has come-up in the form the new malls in the city of Delhi and Ansal Plaza
needs serious rethinking on many aspects of its operations
122Lessons learnt
The three malls developed during introduction phase are landmarks in themselves But
glaring deficiencies are observed in the concept management and operations when these
are compared with the upcoming malls in India These malls did not foresee the changes
that the society and economy was expected to go and based their projects on the basis of
contemporary trends and statistics Some of the problems evident in these malls are
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1720
17
123 Location location location
It is often said that location holds the key to success in retail Developers need to be very
careful in choosing and selecting appropriate location for their projects They have to
make a choice between the most tempting lsquoheart of the cityrsquo locations or somewhat
distant and peripheral locations in the suburbs These three malls are situated in the
downtown It is generally said that it makes sense in the Indian context as penetration of
personal vehicles is not very decent comfortable options of public transportations are
practically non-existent and infrastructure in terms of road-condition is pathetic These
cities (Chennai Mumbai amp Delhi) did not have a high vehicular density and traffic
bottlenecks at that time But as time progressed civic as well as vehicular population
went up steadily In fact India is one of the fast emerging markets of consumer vehiclesThis exerted pressure on the existing roads but being in the heart of the city there was
limited scope for local authorities to widen the roads Seriousness of this issue can be
judged from the fact that Spencer Plaza Chennai has a pre-approved plan for the fourth
phase from local authorities but the traffic authorities are unwilling to give an No
Objection Certificate (NOC) as the vehicular traffic on Mount Road (the normal exit
route for vehicles coming out of the mall) has gone up many folds and it cannot
accommodate anymore of it
A useful lesson from this instance is do not fall into the temptation of attracting more
people in the downtown as traffic bottlenecks at such location can make the shopping
experience nightmarish Taking a cue from this most of the new and bright projects are
coming up in the suburbs in the metropolitan cities
124 Make a large one for me
Today a shopper wants holistic experience in the malls The tendency of shopper to try
and satiate all needs during visit to a single mall induces developers to come up with
malls large enough to accommodate a multitude of product categories Except for
Spencer plaza the other two have retail space in the range of 250000-350000 square
feet which is grossly inadequate in the present context A decade back India did not have
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1820
18
many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1920
19
that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 2020
20
go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1620
16
When the first phase of Spencer Plaza Chennai came up in the year 1991 India was not
familiar with big brands and modern format retailing When viewed from outside its
plain sandstone exteriors give a dull look It is a seven-storey high structure with a mix of
retail office-space and entertainment Stores inside Phase - I of Spencer Plaza are smaller
in size corridors are congested and there is complete absence of zoning As the center
moved towards Phase II and III in the year 1999 stores became larger corridors got wider
and placement of stores seemed to follow some logic Crossroads Mumbai was
developed in the year 1998 by rejuvenating old office buildings of a pharmaceutical
company into a modern shopping mall Being at a premium location in the financial
capital of India it could attract brands and crowds but the concept was not perfect
Ownership of the mall changed a number of times during last 12 years Presently it is
with Future Group which is Indiarsquos largest retail company They have converted
Crossroads into a seamless mall named lsquoSOBO Centralrsquo It is depr essing to see a
shopping mall developed and managed by professional companies struggling to survive
whereas an unorganized shopping complex lsquoHeera Pannarsquo situated adjacent to the mall
managed to remain relevant and flourished over the same time-period Ansal Plaza New
Delhi was inaugurated in the year 1998 as a joint venture between an Indian real estate
developer (Ansal Group) and a government corporation (HUDCO) Being a new
construction it was well spread horizontally has unique architecture and accommodated
prominent brands of that time However the mall is losing its sheen with time Serious
competition has come-up in the form the new malls in the city of Delhi and Ansal Plaza
needs serious rethinking on many aspects of its operations
122Lessons learnt
The three malls developed during introduction phase are landmarks in themselves But
glaring deficiencies are observed in the concept management and operations when these
are compared with the upcoming malls in India These malls did not foresee the changes
that the society and economy was expected to go and based their projects on the basis of
contemporary trends and statistics Some of the problems evident in these malls are
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1720
17
123 Location location location
It is often said that location holds the key to success in retail Developers need to be very
careful in choosing and selecting appropriate location for their projects They have to
make a choice between the most tempting lsquoheart of the cityrsquo locations or somewhat
distant and peripheral locations in the suburbs These three malls are situated in the
downtown It is generally said that it makes sense in the Indian context as penetration of
personal vehicles is not very decent comfortable options of public transportations are
practically non-existent and infrastructure in terms of road-condition is pathetic These
cities (Chennai Mumbai amp Delhi) did not have a high vehicular density and traffic
bottlenecks at that time But as time progressed civic as well as vehicular population
went up steadily In fact India is one of the fast emerging markets of consumer vehiclesThis exerted pressure on the existing roads but being in the heart of the city there was
limited scope for local authorities to widen the roads Seriousness of this issue can be
judged from the fact that Spencer Plaza Chennai has a pre-approved plan for the fourth
phase from local authorities but the traffic authorities are unwilling to give an No
Objection Certificate (NOC) as the vehicular traffic on Mount Road (the normal exit
route for vehicles coming out of the mall) has gone up many folds and it cannot
accommodate anymore of it
A useful lesson from this instance is do not fall into the temptation of attracting more
people in the downtown as traffic bottlenecks at such location can make the shopping
experience nightmarish Taking a cue from this most of the new and bright projects are
coming up in the suburbs in the metropolitan cities
124 Make a large one for me
Today a shopper wants holistic experience in the malls The tendency of shopper to try
and satiate all needs during visit to a single mall induces developers to come up with
malls large enough to accommodate a multitude of product categories Except for
Spencer plaza the other two have retail space in the range of 250000-350000 square
feet which is grossly inadequate in the present context A decade back India did not have
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1820
18
many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1920
19
that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 2020
20
go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1720
17
123 Location location location
It is often said that location holds the key to success in retail Developers need to be very
careful in choosing and selecting appropriate location for their projects They have to
make a choice between the most tempting lsquoheart of the cityrsquo locations or somewhat
distant and peripheral locations in the suburbs These three malls are situated in the
downtown It is generally said that it makes sense in the Indian context as penetration of
personal vehicles is not very decent comfortable options of public transportations are
practically non-existent and infrastructure in terms of road-condition is pathetic These
cities (Chennai Mumbai amp Delhi) did not have a high vehicular density and traffic
bottlenecks at that time But as time progressed civic as well as vehicular population
went up steadily In fact India is one of the fast emerging markets of consumer vehiclesThis exerted pressure on the existing roads but being in the heart of the city there was
limited scope for local authorities to widen the roads Seriousness of this issue can be
judged from the fact that Spencer Plaza Chennai has a pre-approved plan for the fourth
phase from local authorities but the traffic authorities are unwilling to give an No
Objection Certificate (NOC) as the vehicular traffic on Mount Road (the normal exit
route for vehicles coming out of the mall) has gone up many folds and it cannot
accommodate anymore of it
A useful lesson from this instance is do not fall into the temptation of attracting more
people in the downtown as traffic bottlenecks at such location can make the shopping
experience nightmarish Taking a cue from this most of the new and bright projects are
coming up in the suburbs in the metropolitan cities
124 Make a large one for me
Today a shopper wants holistic experience in the malls The tendency of shopper to try
and satiate all needs during visit to a single mall induces developers to come up with
malls large enough to accommodate a multitude of product categories Except for
Spencer plaza the other two have retail space in the range of 250000-350000 square
feet which is grossly inadequate in the present context A decade back India did not have
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1820
18
many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1920
19
that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 2020
20
go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1820
18
many takers for small space as there was no pull from consumers Hence developers
decided in favor of smaller projects But they failed to see the big picture Indian
consumer space has undergone a sea-change in last one decade A number of brands
product categories and segments have emerged rapidly But because of space constraint
it is difficult for these small malls to accommodate them
The update on this front is India has seen a distinct trend towards emergence of larger
malls Six operational malls with a million square feet plus space are already there while
a couple of dozen are in the offering
125 Design it with an eye on future
Apart from being relevant for today design and architecture of a mall should be focused
on future needs and developments If the core design cannot be made futuristic it can be
kept flexible at least so that it accommodates changes as and when required in the years
to come Developers in all the three cases failed to place the globally set benchmarks of
architecture and design before them while planning and designing In case of Spencer
Plaza the exteriors are not attractive and give the look of office space In case of Cross-
Roads parking became a big issue as the existing buildings did not leave much scope for
a large basement parking The mall had to opt for roof-top parking but it had its own
limitations Ansal plaza failed to keep its design flexible enough to accommodate new
formats that gained popularity later on (eg Hypermarkets amp Multiplexes)
126 Keep your tenant-mix young and relevant
Malls are not designed for a few years they have long gestation periods The mall can
recover investments and makes profit only if it remains relevant in the eyes of shoppers
for a longer period of time As time progresses Indian consumers showed distinct
preference for newer retail formats If we examine the tenant-mix of these malls we see
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1920
19
that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 2020
20
go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 1920
19
that none of these has a Multiplex which is a must for contemporary shopping malls as
entertainment is emerging as a strong shopping motive among Indian consumers
Moreover a multiplex is a wonderful way to use the vertical space permitted by local
authorities in the form of a higher Floor Area Ratio (FAR) A reason could be that till late
90s multiplex as a concept did not exist in India But going back to the previous point
developers did not foresee this and did not opt for a flexible design Same is the case with
space requirements for accommodating Hypermarkets and Food-courts
127 Ineffective and unprofessional mall management
Mall is unlike other retail properties wherein ownership and control is passed on along
with possession of retail space This truth did not dawn upon the earlier developers
Consequently we have a retailers association handling management of Spencer Plaza
Chennai The other two malls do have mall management entities but none is professional
and experienced enough (things have changed somewhat for Crossroads after it became
SOBO Central) Moreover suitable infrastructure was not available in Crossroads for
conducting promotional activities whereas it had to be done in the open amphitheatre in
Ansal plaza that is insulated from the core shopping area
The problem may be attributed partly to the fact that India doesnrsquot have the necessary
talent pool but things are changing with time Professional management and promotion of
shopping malls is a must for long-term sustenance and growth of a mall
128The road ahead
Till now the Indian retail real estate market has seen different phases of growth from the
onset to some of exemplary centers namely ndash Select City Walk (New Delhi) In orbit
Mall (Mumbai) etc Considering the Indian retail has high potential and a long way to
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 2020
20
go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET
7302019 Basic History and Trends
httpslidepdfcomreaderfullbasic-history-and-trends 2020
20
go the current phase demands improvisation through internal learningrsquos and exposur e to
global standards
REFERENCE
TIME SAVER BUILDING TYPEShelliphelliphelliphelliphelliphelliphelliphelliphelliphellipARCHITECTURAL
CODES AND STANDARDS
WWWWEKIPEDIACOMTHE INTERNET