©2009 National Organization for Victim Assistance

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Basic Community Crisis Response Training Sample 24-Hour/3-Day Agenda Note: The trainer may alter the timing and sequence of topics. Day One 8:30 – 9:00 Introductions 9:00 – 10:30 Orientation on Crisis Response Teams 10:30 – 10:45 Break 10:45 – 11:15 The Trauma Experience: Basic Crisis Reactions (Chapter 1) 11:15 – 11:45 The Trauma Experience: Internal Dimensions (Chapter 2) 11:45 – 12:45 Lunch 12:45 – 1:45 The Trauma Experience: External Dimensions (Chapter 3) 1:45 – 2:30 Crisis Intervention (Chapter 4) 2:30 – 3:00 Crisis Intervention Exercise 3:00 – 3:15 Break 3:15 – 4:15 Group Crisis Intervention—GCI (Chapter 5) 4:15 – 5:30 Group Meetings Day Two 8:30 – 10:00 Death, Loss, and Grief (Chapter 6) 10:00 – 10:15 Break 10:15 – 11:15 Death Notifications (Chapter 6) 11:15 – 12:00 Long Term Stress Reactions (Chapter 7) 12:00 – 1:00 Lunch 1:00 – 1:30 Post Trauma Resources (Chapter 8) 1:30 – 2:30 Spiritual Dimensions in Crisis (Chapter 9) 2:30 – 2:45 Break 2:45 – 3:30 Coordinating a Community Crisis Response Team (Chapter 10) 3:30 – 4:00 Media (Chapter 11) 4:00 – 4:30 Local Planning (Chapter 12) 4:30 – 5:30 Groups Meetings Day Three 8:30 – 10:30 Group Crisis Intervention Simulation 10:30 – 10:45 Break 10:45 – 11:30 Cultural Issues in Crisis (Chapter 15) 11:30 – 12:30 Lunch 12:30 – 1:30 Special Issues of Age (Chapters 16 & 17) 1:30 – 2:00 Stress of Caregivers (Chapter 18) 2:00 – 2:15 Break 2:15 – 3:15 Group reports 3:15 – 5:00 GCI practice 5:00 – 5:30 Conclusion, Certification, and Graduation

© 2011 National Organization for Victim Assistance

Basic Community Crisis Response Training Sample 40-Hour/5-Day Agenda Note: The trainer may alter the timing and sequence of topics. Day One 8:30 - 9:00 Introductions 9:00 - 10:30 Orientation on crisis response teams • Exercise: diagramming the disaster (small groups) Break (Small group choice) 10:30 - 11:00 Discussion of video 11:00 - 12:00 The trauma experience – basic crisis reactions (Chapter 1) • The trauma schema • Adaptive capacities of individual response 12:00 - 2:00 Lunch & crisis team discussions (Lunch break, small group decisions) 2:00 - 3:30 Dimensions of emotion (Chapter 2 ) 3:30 - 3:45 Break 3:45 - 5:30 Acute stress factors (Chapter 3) • Perception of threat • Perception of what and how the crisis occurred • Perception of proximity • Length of time of exposure • Sensorial experiences • Interpretations of what happened Day Two 8:30 - 9:30 Crisis Intervention (Chapter 4) • Purpose and value of crisis intervention • Elements of crisis intervention • Safety and security • Ventilation and validation • Prediction and preparation 9:30 - 10:45 Crisis Intervention exercise (small groups) Break (small group choice) 10:45 - 12:00 Group Crisis Intervention (Chapter 5) 12:00 - 1:30 Lunch & crisis team discussions (Lunch break, small group choice) 1:30 - 2:30 Overview of death and dying (Chapter6) • Video • Discussion 2:30 - 3:15 The impact of death • Reactions to death • Fears and anxieties about death • Anger • Guilt • Shame 3:15 - 3:30 Break 3:30 - 4:00 Death and loss • The grieving process • Types of grieving & Traumatic grief • Hints for helping 4:00 - 5:30 Death notification (Chapter 6, second half, lecture, exercise & discussion) • Techniques of death notification

© 2011 National Organization for Victim Assistance

Day Three 8:30 - 9:30 Long term stress reactions (Chapter 7) • Overview • Posttraumatic Stress Reactions • Acute stress reactions • Adjustment Disorder • Complex PTSD 9:30 - 10:30 Video 10:30 - 10:45 Break 10:45 - 11:30 Post-trauma counseling (Chapter 8) • Purpose of PTC for crisis responders • Elements of post-trauma counseling • Education and energy • Rehearsal, reassurance, and referral • Advocacy and activism 11:30 - 12:30 Spiritual dimensions in crisis (Chapter 9) • Why spiritual issues are important • Guiding spiritual discussions • Hints for helping 12:30 - 1:30 Lunch 1:30 - 2:45 Coordinating a community crisis response team (Chapter 10) • Goals of CRT • Planning for a CRT • On-scene response process • Post-crisis follow-up 2:45 – 3:15 Working with the Media (Chapter 12) 3:15 - 3:30 Break 3:30 – 4:30 Local Crisis Response Planning (Chapter 11) 4:30 - 5:30 Crisis team meetings Day Four 8:30 - 10:30 Simulated group crisis intervention (Chapter 18) • Purposes of the simulation

• Simulation activity • Post-simulation discussion 10:30 - 10:45 Break 10:45 – 11:00 Questions and Answers 11:00 –12:00 Case Study Presentations (Chapter 19) 12:00 - 1:00 Lunch 1:00 - 2:00 Case study presentations (Chapter 19) 2:00 - 3:30 Cultural issues (Chapter 13) 3:30 - 3:45 Break 3:45 - 5:30 Continuum of Age (Chapter 14 and 15) Day Five 8:30 - 10:00 Review & questions 10:00 - 10:15 Break 10:15 - 11:30 Stress of caregivers (Chapter 16) 11:30 - 12:30 Practice group crisis intervention 12:30 - 1:30 Lunch 1:30 - 3:30 Practice group crisis intervention (Chapter 20) 3:30 - 4:30 Certification requirements & opportunities 4:30 - 5:30 Concluding remarks & graduation