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The Four Temperaments & Personality Tests
• This division of personalities into 4 types has existed since Biblical times.
• Examples include:• Ezekiel (590BC): Ox – Man – Lion – Eagle• Plato (340BC): Artistic – Sensible – Intuitive - Reasoning• Carl Jung: Introverted – Sensing – Thinking – Judging• David Kiersey: Guardian – Idealists – Rationals - Artisans • True Colors: Gold – Green – Blue – Orange• Merrill – Reid: Analytic – Amiable - Driver – Expressive
• No perspective is ever completely accurate and reliable. The more perspectives we have, then the more clearly we see and understand ourselves and others.
Why it’s Important to Understand Your Temperament (and Others):
1. Build stronger relationships by identifying strengths and weaknesses in themselves and others.
2. Connect with each Temperament quickly and efficiently while reducing the possibility of misunderstanding and angry encounters that cause members to fade away.
3. Understand that not everyone thinks or acts just like them. Once they learn how to adapt to and interact with the different personalities of their customers and those within the organization production will soar.
Why it’s Important to Understand Your Temperament (and Others):
4. Discover how to reduce tension, virtually eliminate issues, concerns and objections by learning what motivates each of the temperaments
5. Build camaraderie in a team that literally marches to the beat of four different drummers.
What Shoe are You? By Lori Randall• Lori Randall, former Mrs. Oklahoma 2002 and Mrs. Christian
World 2005• Currently lives in Meeker, OK• Has taught this seminar to a variety of groups
Basic desire: to have funGreatest need: attention/approvalClothing clues: flashyBody language: large arm movements, hugsLikes: fame, compliments, meeting new
peopleDislikes: no recognition, no audience,
organizationEncourage by: being their audience
THE CLOWN SHOE
Basic desire: perfectionGreatest need: order/sensitivityClothing clues: tailored, understatedBody language: poised, gracefulLikes: organization, using their talentsDislikes: loose ends, ill-prepared peopleEncourage by: complimenting them and trying to
bring order to chaos
THE BUSINESS SHOE
Basic desire: controlGreatest need: achievementClothing clues: power suits in power colorsBody language: pointing, purposeful walkingLikes: power, proving they’re rightDislikes: saying they’re wrong, small talkEncourage by: give them control and let them lead
THE COMBAT BOOT
Basic desire: peaceGreatest need: respect, self-worthClothing clues: comfort above fashionBody language: leaning, relaxed, slowLikes: routine, rest & relaxation, blending inDislikes: pressure to perform, rigid schedulesEncourage by: giving them a peaceful atmosphere. Let
them know you value their opinion.
THE HOUSE SHOE
1.What do you need to be happy?2.What makes you feel successful?3.What kinds of things scare or
worry you?4.How do you feel about rules?
Remember that they need to say things out loud.Don’t expect them to be on time.Laugh and play with them.Be their audience.Loosen your organizational standards.Remember that they are not strong finishers.Give them approval.
Getting Along with the Clown Shoe
Remember they are introverts.Become more detailed and tidy.Don’t spring things on them. Give them plenty of
notice and a specific due date.They live in a continual state of perceived failure
(because they like to be perfect) so give them the praise they deserve.
No harsh kidding. It hurts their feelings because they are trying to be perfect.
GETTING ALONG WITH THE BUSINESS SHOE
They are extroverts and will speak their thoughts aloud. Pick your battles carefully. They like to argue and they
need to win.Get to the point and don’t take offense when they say
“is this story going somewhere?”Get moving or get out of their way. Don’t be overly sensitive to their words or actions.Ask them advice.Show appreciation for their leadership skills.
Getting Along with the Combat Boot
Remember they are introverts. They are pretty shy.They may not have a lot of self-motivation, so could
often use a gentle push.Prepare to give them a little extra time. Phrases like
“get a move on” seldom help the process.Find someone else to argue with. They don’t want to
get involved.Don’t push them to take a public stance.Loosen your tidiness standards.
GETTING ALONG WITH THE HOUSE SHOE