Joseph H. Barnes119 Stoffel Road (c) 732-237-6201Elkview, WV 25071 joseph.h.barnes@gmail.com

PROFESSIONAL PROFILEEnergetic professional with 26 years in leadership positions: 16 of those years in distribution environments managing and training employees and 10 years in a government maintenance facility being accountable for equipment. Effective communicator both orally and in writing with people from diverse backgrounds, strong ability to think quickly, making decisions on information provided, and firm understanding of safety issues. Seen as diligent, adaptive, accurate, and efficient. Maintains a Secret Security Clearance.

PROFESSIONAL SKILLSManager: Service/Quality Assurance Logistics/Materials HandlingTraining/Professional Development Planning/CoordinatingCustomer Service/Customer Satisfaction Knowledge of AS400 WMSConflict Resolution/Problem Solving Experienced in Microsoft Office Suite

PROFESSIONAL EXPERIENCELead Receiver/Stocker, Lowe’s, Home Improvement Inc., South Charleston, WV May 2016 – PresentEnsure the efficient processing, verification, and distribution of received merchandise shipments. This includes supervising the receiving, stocking, and organizing of merchandise in accordance to company procedures. Also responsible for processing receipt of merchandise and verifying incoming shipment, and noting damaged shelving or display units.

Adhere to and participate in safety procedures regarding Hazmat and power equipment tools. Provide excellent customer service by assisting customers in locating, selecting, demonstrating, and

loading of merchandise in a friendly and professional manner. Responsible for maintaining a safe and secure work environment by conducting daily safety

reviews, noting hazards, keeping store areas clean and organized, securing doors and gates, and monitoring for potential theft or security risks; complete all other duties as assigned.

Training Developer, USA JFK Special Warfare Center and School, Ft. Bragg, NC Jan 2015 – Sep 2015As a mobilized Reservist, work as a Training Developer for Army Non-Commissioned Officer professional development courses presented to US Army Reserve Soldiers in the Civil Affairs career management field.

Subject matter expert for the Civil Affairs Training Development Division, bringing my experience as an instructor for The Army School System(TASS) Army Reserve training units to assist in developing and updating the current Advanced Leader and Senior Leader courses.

Completed the Faculty Development Phase 1 course, incorporating adult learning principles and the Experiential Learning Model into the development process.

Develop individual training plans, lesson plans, and training support package materials as well as examinations and training aids, utilizing the A.D.D.I.E. (analyze, design, develop, implement, and evaluate) process.

Conduct needs analysis and front end analysis to assess near and long term training strategies to meet future training requirements.

Military Instructor, US Army Reserve, Ft. Dix, NJ 2013 - 2014Senior Instructor/Course Writer for the Army Non-Commissioned Officer Senior Leader Course for the Civil Affairs Career Management Field.

Facilitate classroom instruction/discussion for over 200 Army Reserve Senior NCO’s in the Civil Affairs Military Occupational Specialty, performing over 2000 student contact hours

Provide mentorship and professional development counseling for students during the course Administer Army exams on material covered during conference/discussion portion of the training

as well as evaluate performance during Practical Exercises on material covered in the course.

Joseph H. Barnes, cont.

Military Science Instructor, ComTek, Inc., Canisius College ROTC, Buffalo, NY 2012 -2013As a contracted ROTC Instructor, assisted in the training, professional development, and evaluation for cadets planning on entering the Army as Officers and leaders.

Planned and delivered classroom instruction, over 200 student contact hourse, in leadership techniques, operational planning, and critical thinking, as well as planning for field training events for over 30 students.

Mentored 15 Senior Cadets in leadership roles and encouraged them in the importance of academic performance and time management.

Developed and conducted Cultural Training, with permission of the Professor of Military Science, in order to prepare Senior Cadets for their future role as leaders in a culturally diverse operational environment.

Civil Affairs Team Sergeant, US Army Reserve, Afghanistan 2010 - 2011Deployed in support of Operation Enduring Freedom (OEF). Liaison between local populace and supported Battalion leadership for infrastructure support issues. Managed and supervised the training of 5 team members in weapon operations and safety, Combat Life Saving techniques and cultural awareness.

Selected as Civil Affairs Team Leader, over 3 higher ranking supervisors. Mentored local government leaders in 3 different community district centers in establishing budget

and project management processes to improve local infrastructure.

Service Manager, FedEx Ground, Inc., Keasbey, NJ 2001 - 2009Operations Coordinator, RPS, Inc. before being bought by FedEx, West Deptford, NJ 1995 - 1999Successfully managed over 35 employees in a fast-paced, hands-on environment processing packages in the largest hub facility on the east coast for ground packages; processing over 100,000 packages in a four-hour period.

Devised a system to track production during any given operation period to define production, hour by hour, consistently hitting production goals of 110 packages per hour, per employee.

Decreased turnover rate by 20% as training manager. Maintained the highest productivity rate by ensuring all employees had sufficient training and consistently following up with them; over 200+ employees within the hub.

Selected by supervisors to train 50+ employees and 30 managers in Radio Frequency (RF) technology and incorporation into dock operation procedures. Called upon to trouble shoot technical issues with the RF system.

Effectively communicated to upper management on dispatch issues with RF technology, equipment down time, and productivity status reducing system down time and dispatch issues by 15%.

Served as team consultant for dispatch or operation issues to ensure timely dispatch of overnight service packages to meet customers' goals.

Manager in charge of Quality Assurance and Quality Control functions, to include emergency response for medical or HAZMAT incidents. Had responsibility for 29 CFR 1910 issues and compliance during overnight dock operations.

Warehouse Supervisor, Paxis, LLC, Cranbury, NJ 1999 - 2000Managed the daily inbound work schedule and monitored work flow throughout the facility of a start-up company sorting packages. Supervised 45 employees.

Assisted in developing productivity goals during the start-up phase of the facility. Designated by supervisors to oversee warehouse floor operations for inbound/outbound operations.

US Army/US Army Reserves: Ordinance Officer and Civil Affairs Team Sergeant 1985 - present

EDUCATIONBachelor of Arts, Sociology/Criminal Justice, West Virginia University, Morgantown, WV 1990