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Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session 13

Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

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Page 1: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

Barbara Davis and Wood Mason| December 2015

U.S. Department of Education

2015 FSA Training Conference for Financial Aid Professionals

COD Hands-On

Session 13

Page 2: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

How to get data out of COD, of course!!•Exporting data to CSV•Authorization history report•Self-Help, i.e. reports, data requests, file share•PLUS loan requirements

What Does a COD Expert Need to Know?

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Page 3: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

Exporting Data to CSV• Person- MPN/ATS, Applicant, Servicer• School- refunds of cash, cash activity• Batch- batch, batch detail, and action queue

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Page 4: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

Borrower Servicer Relationship to CSV

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Page 5: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

Exporting data to CSV- cash activity

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Page 6: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

Cash Activity in CSV

Help:To view the data vertically, with the date fields as rows, select the entire worksheet and copy/paste into a new worksheet using the Transpose feature.

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Page 7: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

Export Batch to CSV

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Page 8: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

Export Batch Details to CSV

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Page 9: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

Action queue to CSV

Want to make sure you have zeroed out/disbursed all disbursements prior to end of award year?

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Page 10: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

Action queue to CSV

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Page 11: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

Action queue, CSV continued

Name SSN

School Enrollment Code Prog.

Award Year Disb. No. Seq. No. Disb. Amt. Disb. Date Status

Davis, B #####1111 00123400 DLSUB '14-'15 2 01 $1,732.00 10/19/2015 PendingDavis, B #####1114 00123400 DLUNSUB '14-'15 2 01 $1,326.00 10/19/2015 PendingDavis, B #####1116 00123400 DLUNSUB '14-'15 2 01 $2,220.00 10/19/2015 Pending

Add filterNote all958 records in One spreadsheet

Voila!!!! Zero pending disbursements all removed

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Page 12: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

SULA updates reminder

• All pending Direct Loan disbursements were reduced to zero• All loan amounts equal the total amounts disbursed• The borrower’s correct enrollment status (at the time of each actual disbursement)

was reported• Loan period dates (<FinancialAwardBeginDate> and <FinancialAwardEndDate>)

have been adjusted to include only those payment periods (terms) for which the borrower received and retained an actual disbursement

• Academic year dates (<AcademicYearBeginDate> and <AcademicYearEndDate>) reflect the defined length of a program’s academic year, and the dates were adjusted, when or if appropriate

09/25/15, 150% Direct Subsidized Loan Limit: Electronic Announcement #19

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Page 13: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

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Page 14: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

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Page 15: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

School Funding History Report

University of Life Long Learning

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Page 16: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

Funding History ReportSchool Funding History Report

School ID: Program Type: DIRECT LOANAward Year: 2015-16

Date of Transaction Authorization (CFL) AdjustmentDrawdowns/Payments

Returns of Cash

Drawdown Adjustments

Refunds of Cash

Drawdown Offsets

Unprocessed Deobligation

9/28/2015 $58,717,622.00

8/18/2015 $19,980,393.00

6/15/2015 $117,971,666.00

4/1/2015 $15,443,499.00

Totals: $133,415,165.00 $78,698,015.00 $0.00 $0.00 $0.00 $0.00 $0.00

Available Balance: $54,717,150.00

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Page 17: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

“Pro” Practice Time• Log into COD and practice exporting data to CSV

Or• Locate your school’s Funding info screen for different programs and award years and export to Excel

Or• Practice with the COD CBT-Managing School Information or Working with Batches

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Page 18: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

COD Self-Help

• Reports• File Share/Messages• Incident query• Chat!!!!!!!

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Page 19: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

Accessing your school’s DL reports

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Page 20: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

Accessing your school’s Pell reports

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Page 21: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

COD School Monitoring Report

• Placed in School Pell and DL news box weekly• Unsubstantiated cash• Number of Pell POPS• On time reporting

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Page 22: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

File Share and Messages

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Page 23: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

File Share and Messages

Community College Pell 13-14

141028-000000

Community College

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Page 24: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

COD Self-Help

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Please pay attention to COD News messages

Page 25: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

COD Customer Support

View the statusof cases you have opened.

Create new Support cases.

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Click on blue hyperlink of case number for more details.

Page 26: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

View Case Details

Add comments

Submit Supportinginformation

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Page 27: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

FAQ’s

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Page 28: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

Chat for Schools!!!!

• Reach via contact us, either black bar, or support menu

Chat with a Representative!

Chat and Phone Support Hours:Monday-Friday:

8:00 a.m. to 11:00 p.m. Eastern Time Zone1-800-557-7394

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Page 29: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

“Pro” Practice Time• If you are sharing a computer with a colleague from

your school• Log into COD and practice accessing your school’s reports via the

services menu• Check to see if you have any file share messages posted• View your school’s cases via the Support menu

• Or Use the COD CBT- Direct Loan, Pell or TEACH reports

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Page 30: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

PLUS Credit Requirements Met

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Page 31: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

PLUS credit requirements met, cont.• Credit status (CS) system generated responses

• Sent with the intent to keep the school “in the loop” on a borrower that may be in the process of “resolving” his or her denied credit decision

Sent on approval or denial of an endorser/appeal Sent when special PLUS Counseling is completed Will include the <CreditRequirementsMet> tag

• Contains additional information pertinent to the PLUS Loan including, but not limited to…

Original Credit Decision Credit Decision Expiration Date Endorser Amount Endorser Code

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Page 32: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

PLUS credit requirements met, cont.• The new “Credit Requirements Met” should be your focus…

• You can’t disburse on the PLUS Loan until this is true• If this field remains FALSE for any length of time check for other

information in the system-generated response (Doc Type CS) Is the credit decision pended? Identifier information has to be resolved Has he or she submitted a credit appeal? What is the status of the appeal? Has he or she secured an endorser and has that endorser been denied or

accepted? Is PLUS Counseling complete?

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Page 33: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

System Generated Responses

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Page 34: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

SP system generated document

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Page 35: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

CS system generated document

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Page 36: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

Person/Direct PLUS loan

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Page 37: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

“Pro” Practice Time• If you are sharing a computer with a colleague from

your school• Log into COD and practice locating PLUS requirements met

• COD batch search- SP and CS response types

• Check student specific information from the Person/Award menu

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Page 38: Barbara Davis and Wood Mason| December 2015 U.S. Department of Education 2015 FSA Training Conference for Financial Aid Professionals COD Hands-On Session

QUESTIONS?

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Wood Mason770-383-9662

[email protected]

Barbara Davis678-721-4452

[email protected]