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Why have Business Analysts?
Leverage value from investment in technology
Further exploit existing technology and information
Need for change….TechnologyBusiness Drivers
Obsolescence
Innovation
New Technology
Innovation
Efficiency
Expectation
Investment
Business Analysts - benefitsKnow your businessIdentify opportunities and understand
constraintsUse coherent tools and techniques – better
developmentArticulate and prioritize requirementsInform evidence based decision makingImprove end-to-end processes
When to bring in the BA?Strategic planningEnd-to-end from concept to capabilityLifecycle management
Projects
Create
Select
Plan
ManageSDLC
Concept
Planning
Requirement Analysis
Design & Develop
Integration and Test
Implementation
Ops & Maintenance
Overlap of skillsSystems AnalystProject ManagerRequirements ManagerRisk ManagerBenefits ManagerChange ManagerBusiness Process DesignManagement AnalystCommunications
Business Analyst … advocate Represents the Technology Community in the
Business arenaRepresents the Business Community in the
Technology arena
Business Analyst - skillsBusiness UnderstandingObservation, listening and thinkingCommunicationBigger Picture – beyond organizational
boundariesLook ahead – Strategic planning horizonProblem Solving – IDEAS
Business Analyst… understandsNature of the problem… impact on the
businessUnderlying issuesRelationship between problemsInterdependenciesOpportunitiesConstraints
Outcome
People
Process
Information
Technology
Business Analyst… understandsBenefits and outcomes$$$$$$$$$$ and ROI – Don’t forget the
numbers!Value and Cost
Risk vs benefitsContingency PlanningBusiness Continuity Management
Efficiency – greater profitabilityEffectiveness – better product/service
Business Analyst – rolesEnsure benefits and outcomes become reality Problem solving What-if / scenario planning – Issue PreventionAs-is analysis
Evidence collection and analysisUnderstand problems and visualize opportunities IDEAS - solutions
To-be developmentIDEAS – optionsBusiness Case development
BA Perspective – RequirementsStrategic AlignmentBusiness Need based…. Convert from ‘I
Want Now’Evidence basedOutcome focused - why? PrioritizedPackaged/phased options
BA Perspective – TestingValidation – does it meet the needs of the
business?As articulated in the Requirements
Functional – does it work? Does it interfere with anything else?
Can the User achieve……..?
BA Perspective– Implementation Holistic perspective
People ProcessInformationTechnology
Post Implementation ReviewOpportunitiesLessons
Outcome
People
Process
Information
Technology
Primary Role of a Business AnalystLeverage value from investment in
technologyDeliver outcomes and Benefits
