09THE NAVHIND TIMESTuESDAY, AprIl 14, 2015DOLLAR 62.50POUND
91.54EURO 65.99YEN 0.51
currency exchange The numbers SENSEx 29,044.44 NIFTY 8,659.90
DOW 18,057.65 FTSE 7,053.27
bullion GOLD 26,575.00 SILVER 37,320.00
Your moneY
Please send your comments and queries to :
Banking ombudsmanBY TENSING RODRIGUES
Does Mapusa Urban Co-Operative Bank come under the purview of
the Banking Om-budsman Scheme 2006. If yes, then kindly pro-vide
the location of its office in Goa.
Anil Naik
Yes, Mapusa Urban Co-Operative Bank comes under the purview of
the Banking Ombuds-man Scheme 2006. The section 3(5) of the
Bank-ing Ombudsman Scheme 2006 as amended in 1907 and 1909, defines
a bank as follows : a bank means a bank-ing company, a
cor-responding new bank, a Regional Rural Bank, State Bank of India
a Subsidiary Bank as de-fined in Section 5 of the Banking
Regulation Act, 1949 (Act 10 of 1949), or a Primary Co-operative
Bank as defined in clause (c) of Section 56 of that Act and
included in the Second Schedule of the Reserve Bank of India Act,
1934 (Act 2 of 1934), having a place of business in India, whether
such bank is incorporated in India or outside India. The Second
Schedule of the Reserve Bank of India Act, 1934 as on date includes
Mapusa Urban Co-Operative Bank.
Goa comes under the Mumbai office; the ad-dress is as follows :
Smt. R. Sebastian, C/o Reserve Bank of India , Garment House, Third
Floor, Dr. Annie Besant Road, Worli, Mumbai-400 018, STD Code: 022,
Tel.No.24924607/24960893, Fax No. 24960912. You can send your
complaint
by mail to:[email protected]. Alternatively you can submit
your complaints to the RBI Goa office (General Manager and
Officer-in-Charge, 7th Floor, Gera Imperium-II, Patto, Panaji - 403
001) which will then forward the same to the ombudsman.
The form for filing the complaint is given below:
FORM OF COM-PLAINT (TO BE LODGED) WITH THE BANKING OMBUDS-MAN
(TO BE FILLED UP BY THE COMPLAIN-ANT)
To:The Banking Om-
budsmanPlace of BOs of-
fice..Dear Sir,Sub: Complaint
against (Name of the banks branch) of (Name of the Bank)
Details of the com-plaint are as under:
1. Name of the Com-plainant ..
2. Full Address of the Complainant
Pin Code .. Phone
No/ Fax No. . Email .
3. Complaint against (Name and full address of the branch/bank)
.
Pin Code . Phone No. / Fax No. .
4. Particulars of Bank or Credit card Ac-count (If any)
5. (a) Date of repre-sentation already made by the complainant
to the bank
(Please enclose a copy of the representa-tion)
(b) Whether any reminder was sent by the complainant? YES/NO
(Please enclose a copy of the reminder )
6. Subject matter of the complaint (Please refer to Clause 8 of
the Scheme)
7. Details of the complaint:
(If space is not sufficient, please enclose separate sheet)
8. Whether any reply (Within a period of one
month after the bank concerned
received the repre-sentation) has been re-ceived from the bank?
Yes/ No
(if yes, please en-
close a copy of the reply )
9. Nature of Relief sought from the Banking Ombudsman
(Please enclose a copy of documentary proof, if any, in support
of your claim )
10. Nature and extent of monetary loss, if any, claimed by the
complainant by
way of compensation (please refer to clauses 12 (5) & 12 (6)
of the Scheme)
`..11. List of documents
enclosed: (Please enclose
a copy of all the docu-ments)
12. Declaration:
(i) I/ We, the complainant/s herein declare that :a) the
infor-mation furnished herein above is true and correct;
and b) I/We have not concealed or misrepre-sented any fact
statedin the above columns and in the documents submit-ted
herewith.
(ii) The complaint is filed before expiry of pe-riod of one year
reckoned in accordance with the provisions of Clause 9(3)(a) and
(b) of the Scheme.
(iii) The subject matter of the present complaint has never been
broughtbefore the Office of the Banking Ombuds-man by me/ us or by
any of the parties concerned with the subject matter to the best of
my/ our knowledge.
(iv) The subject matter of the present complaint has not been
decided by/pending with any forum/court/arbitra-tor.
(v) I/We authorise the bank to disclose any such information/
docu-ments furnished by us to the Banking Ombudsman and disclosure
whereof in the opinion of the Banking Ombudsman is necessary and is
required for redressal of our com-plaint.
(vi) I/We have noted the contents of the Bank-ing Ombudsman
Scheme, 2006.
Yours faithfully,Name of the
complainant/s.
Since the complaint form draws your atten-tion to several
sections of the Scheme, I would sug-gest you go through the text of
the scheme before you file the complaint. You can download the full
text of the scheme from:
http://rbidocs.rbi.org.in/rdocs/Content/PDFs/67933.pdf
A farmer dries maize following unseasonal overnight rains in
Thoopran Mandal in Medak District, some 55 kms from Hyderabad on
Monday. Three people were killed as heavy rains caused widespread
damage to standing crops in several parts of the southern Indian
state of Telangana. AFP
Sensex, Nifty at over one-month highPTI
MUMBAI: The benchmark BSE Sensex on Monday regained the
29,000-lev-el to settle at over one-month high of 29,044.44 by
rising 165.06 points, whereas NSE Nifty rose for the seventh
straight session as investor senti-ment got a boost from
bet-ter-than-expected factory output.
The Index of Indus-trial Production (IIP) grew at a nine-month
high of 5 per cent in February on improved mining and manufacturing
activity.
Mondays closings of both the indices are their highest since
March 5.
Markets opened for the day slightly higher than Friday close and
re-mained sideways with mild bullish tone for the day, Rakesh
Goyal, senior vice-president, Bonanza Portfolio.
In volatile move-ments, the 30-share Sensex opened firm at
28,955.13 and quickly re-gained the 29,000-mark on sustained buying
activity. But, on emer-gence of profit-booking it slipped into
negative zone to touch days low of 28,843.94.
However, it staged a strong comeback at the fag-end to hit the
days high of 29,072.51, before settling 165.06 points or
0.57 per cent higher at 29,044.44.
Shares of L&T saw brisk buying and gained 2.30 per cent on
the Sensex after it signed an agreement with Frances Areva for
manufacturing of nuclear plant equip-ment.
The 50-share NSE Nifty ended above the 8,800-level by rising
53.65 points or 0.61 per cent to 8,834.00 after shuttling between
8,841.65 and 8,762.10 intra-day.
On BSE, besides auto and realty indices, rest 10 others finished
with gains with consumer du-rable, healthcare, capital goods, power
and re-finery segments at the forefront.
The fourth quarter earning numbers to be announced by key
compa-nies this week will decide the future course of ac-tion, they
said.
9 12 13 1610 11 14 159 12 13 1610 11 14 15
High: 29,072.51 Low: 28,843.94
Intra-day on April 13, 2015 Intra-day on April 13, 2015NSE
NIFTY
High: 8,841.65 Low: 8,762.10
BSE SENSEX
Close:29,044.44
165.06(0.57%)
Close:8,834.00
Open:8,801.75
Open:28,955.13
53.65(0.61%)
Previous close:8,780.35
Previous close:28,879.38
Retail inflation drops to 3-month low of 5.17% in MarchPTI
NEW DELHI: Easing of food prices, mainly milk and vegetables,
pulled down the March retail in-flation to 3-month low of 5.17 per
cent.
The retail inflation as measured by Consumer Price Index was
5.37 per cent in February, and 5.19 per cent in January. It was
8.25 per cent in March last year. The easing prices of milk,
vegetables and fruits brought down the overall food inflation to
6.14 per cent in March, from 6.79 per cent recorded in
Feb-ruary.
Inflation declined for cereals and products, although it was up
in the case of protein rich items like meat and fish, as per the
government data re-leased on Monday.
The rate of price rise in the food and beverages segment as a
whole was 6.2 per cent in March, lower than 6.76 per cent in the
previous month. The CPI-based retail inflation has been calculated
with a new base year of 2012.
Inflation in the fuel and light segment was 5.07 per cent last
month, up from 4.72 per cent in Feb-ruary. In the housing seg-ment,
inflation was 4.77 per cent last month, as compared to 4.98 per
cent.
PTI
HYDERABAD: Aiming to bring electronics manu-facturing to Andhra
Pradesh, Chief Minister N Chandrababu Naidu be-gan his second day
in Bei-jing by meeting executives from Chinese low-cost smart phone
maker Xiao-mi and electronics manu-facturer Foxconn today.
During the meeting, Naidu informed the com-pany executives about
the advantages of Andhra Pradesh, the availability of abundant
water and pow-er, the Chief Ministers Of-fice said in a
statement.
We have a 21-day clearance mechanism for industries. We have a
deemed clause and are working with Lee Kuan Yew School of Public
Poli-cy in Singapore on the ease of doing business, he said.
Lauding Chinese manufacturers for their speed and scale of
busi-ness, the Chief Minister said he wants to deliver all services
through mobile.
We are looking at mobile applications in our digital literacy
campaign, he added.
Stating that Andhra Pradesh will be an inno-vator and has been
using technology for govern-ance, Naidu said the state could emerge
as an elec-tronics hub.
Xiaomi India head Manu Jain during a pres-entation, said it
works with Foxconn in China, Brazil and India.
Xiaomi represented by the companys Presi-dent Bin Lin and
Vice-President Hugo Barra in-formed that the companys smartphone
sales alone totalled $335 million.
Andhra CM pursues Chinese electronics manufacturers
Bank of India opens NRI branch at Margao
PANAJI: Bank of India opened its 50th branch at Margao recently.
The new branch caters exclusively to non-resident indians (NRIs)
from Goa. It was inaugurated by Sudhir S Jade, zonal manager, Bank
of India, Goa Zone in the presence of the banks NRI customers. Jade
stressed that the branch will provide
a dedicated service to NRIs. A dedicated team under the
leadership of senior branch manager, Emanuel J A G G Furtado is
lined up to attend exclusively to the requirements of NRI
customers.The gathering was welcomed by C J Antony, assistant
general manager, Margao branch.B K Arsekar, deputy zonal manager
also addressed the gathering.NT
Godrej Natures Basket partners with Amazon.inMUMBAI:Godrej
Natures Basket is now available on Amazon.in. With this, the
eclectic Indian and international gourmet range from Natures Basket
extends its reach to over 19,000 pin codes across India. Commenting
on the association,Mohit Khattar, MD, Godrej Natures Basket,said,
The partnership with Amazon.in is a step forward for us in
exponentially increasing our brands connect with discerning
customers across the country and making available our choicest
products for their consumption. We continue to aim to make food
shopping a bigger, better and brighter experience for customers by
making it easier for them to source the finest from
around the world. Godrej Natures Basket has listed a wide range
of products on www.amazon.in, in the first phase and the range will
increaseexponentially in the coming months.NT
Ford EcoSport emerges as highest ranked SUVPANAJI: Ford EcoSport
emerged as the highest-ranked SUV according to J D Power Asia
Pacific 2014 India Initial Quality Study (IQS). Nigel Harris,
president and managing director, along with Raj Sarkar, vice
president, marketing,
received the recognition at J D Power Asia Pacifics 2014 India
Automotive Awards Evening held recently. In the annual initial
quality survey conducted by a global research agency, Ford EcoSport
registered the least problems for every against competition. With
more than 30 awards to its credit, the latest recognition to Ford
EcoSport highlights the companys commitment to quality and customer
feedback. At Ford, we value the trust shown by our customers and
are proud to have surpassed their expectations with Ford EcoSport
receiving the coveted Initial Quality Study 2014 recognition by
J D Power Asia Pacific, said Nigel Harris, president and
managing director, Ford India. NT
Industries Minister visits Pilerne Industrial Estate PANAJI:
Industries Minister Mahadev Naik and Tourism Minister Dilip
Parulekar on Monday visited Pilerne Industrial Estate and held a
meeting with the Industrial Estate Association and acquainted
himself with the problems faced by industrialists. During the meet,
Naik had a threadbare discussion with the members. Some of the
problems highlighted during the course ofmeetingwere
infrastructure, power supply, raw water supply, improvement of
roads, street lights, disposalof solid waste and extension of
ground coverage from 15 per cent to 20 per cent for enabling
expansion of their units. Naik assured to resolve their problems
and informed that government has began the process of issuing
tenders to invite interested industrialists to newly-formed
industrial estates at Shiroda and Panchawadi in Pondataluka.NT
Sudhir Jade, zonal manager, Bank of India, Goa Zone, during the
inauguration of the branch.Also see are Emanuel Furtado, senior
branch manager, Margao-NRI branch; B K Arsekar, deputy zonal
manager, Bank of India, Goa Zone and C J Antony, assistant general
manager, Bank of India, Margao branch.
in shortDr Batras gets thumbs-up in IMRB surveyPANAJI: A study
conducted by IMRB International across Mumbai, Bangalore,
Hyderabad, New Delhi and Kolkata, shows 90 per cent of people
perceive homeopathy as a trusted form of treatment and its usage is
higher than any other form of treatment. As per the survey
conducted amongst the general public, it was found that 100 per
cent of people are universally aware about homeopathy and 92 per
cent perceive it as reputed form of treatment. People use
homeopathy mainly for backaches, gastro, skin and hair ailments.
Among homeopathy users, 91 per cent are satisfied with the
treatment and 93 per cent are willing to recommend homeopathy to
others due to higher satisfaction levels with their treatment.
Among Dr Batras users, 75 per cent said that this was their first
choice of treatment and 83 per cent said they are satisfied with Dr
Batras. NT
India to clock 7.9% GDP growth: Morgan StanleyPTI
MUMBAI: The countrys economy will grow at 7.9 per cent this
fiscal and 8.4 per cent in FY 2016-17, on the back of policy
reforms, spurt in domestic demand and lower inflation, ac-cording
to Foreign bro-kerage Morgan Stanley.
The governments determined efforts to im-plement policy actions
to improve the growth mix, i.e. Reviving produc-tive investment and
cut-ting back less effective redistributive policies, are helping
the economy move towards the path of faster growth and lower
inflation, it said in a note on Monday.
Under the new growth computation methodology, the GDP ex-pansion
at market prices will go up to 7.9 per cent in FY16 and accelerate
further to 8.4 per cent in FY17, it said.
Stating that the risk to the growth forecasts are evenly
balanced, it said the pace of policy actions to revive productivity
dy-namic, strength of exter-nal demand recovery and trend in
capital inflows into emerging markets are the key factors to
monitor.
The country switched to a newer system of GDP growth
computation, which made it the fastest growing major economy in the
world. Analysts still take the numbers with caution due to absence
of back data.
Morgan Stanley said under the older series of growth, its FY16
growth estimate remains un-
changed at 6.5 per cent.The Narendra Modi-
led government has initi-ated a slew of reforms like opening up
the defence sector for private and for-eign investments,
increas-ing foreign ownership caps in insurance etc to step up the
growth.
Inflation has also been trending below 5.5 per cent, well within
the RBIs targets. The government and RBI have also agreed on an
inflation targeting framework, which will make the monetary policy
more predictable.
The note said growth will start picking up from the April
quarter and the external demand to im-prove in the second half of
the year onwards.
On inflation, it said that the retail price will come below 5
per cent, which will create more room for the RBI for rate cuts to
push growth.
Under the new growth computation methodology, the GDP expansion
at market prices will go up to 7.9 per cent in FY16 and accelerate
further to 8.4 per cent in FY17, it said
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