Bank of India:History

Bank of India was founded on 7th September, 1906 by a group of eminent businessmen from Mumbai. The Bank was under private ownership and control till July 1969 when it was nationalised along with 13 other banks.

Beginning with one office in Mumbai, with a paid-up capital of Rs.50 lakh and 50 employees, the Bank has made a rapid growth over the years and blossomed into a mighty institution with a strong national presence and sizable international operations. In business volume, the Bank occupies a premier position among the nationalised banks.

The Bank has 3752 branches in India spread over all states/ union territories including specialized branches. These branches are controlled through 50 Zonal Offices. There are 29 branches/ offices (including five representative offices) and 3 Subsidaries and 1 joint venture abroad.

The Bank came out with its maiden public issue in 1997 and follow on Qualified Institutions Placement in February 2008. . Total number of shareholders as on 30/09/2009 is 2,15,790.

While firmly adhering to a policy of prudence and caution, the Bank has been in the forefront of introducing various innovative services and systems. Business has been conducted with the successful blend of traditional values and ethics and the most modern infrastructure. The Bank has been the first among the nationalised banks to establish a fully computerised branch and ATM facility at the Mahalaxmi Branch at Mumbai way back in 1989. The Bank is also a Founder Member of SWIFT in India. It pioneered the introduction of the Health Code System in 1982, for evaluating/ rating its credit portfolio.

The Bank's association with the capital market goes back to 1921 when it entered into an agreement with the Bombay Stock Exchange (BSE) to manage the BSE Clearing House. It is an association that has blossomed into a joint venture with BSE, called the BOI Shareholding Ltd. to extend depository services to the stock broking community. Bank of India was the first Indian Bank to open a branch outside the country, at London, in 1946, and also the first to open a branch in Europe, Paris in 1974. The Bank has sizable presence abroad, with a network of 29 branches (including five representative office) at key banking and financial centres viz. London, Newyork, Paris, Tokyo, Hong-Kong and Singapore. The international business accounts for around 17.82% of Bank's total business.

Bank of India is a premier and one of the oldest commercial banks in India, with presence all over India as also in all time zones of the world. The Bank has a glorious history dating back to the early years of this century. The Bank was founded in September 1906 and has all along maintained a position of pride among the top 5 commercial banks in the country. In July 1969, Bank of India was nationalized alongwith 13 other large Indian commercial banks. Since then, the Bank has made enormous contribution to India's efforts towards agricultural and rural development, industrial diversification and modernization and export development. Keeping pace with financial sector reforms in India, the bank has ventured into Merchant Banking, Mutual Funds, Housing Finance, Custodial & Depository through it's subsidiaries.

Today the Bank has over 3101 branches spread all over India and 29 branches/representative offices/subsidiaries/joint ventures etc. spread in 13 countries, spanning all time zones. The International business accounts for over 20% of Bank's total business. Bank of India believes in "Total Package Approach" to meet all the financial and non-financial requirements of its customers.Entrepreneurs are not only assisted in establishing their projects, but are also helped in day-to-day operations by providing necessary working capital finance either on its own or through syndication. The Bank also provides guarantees, letters of credit, remittance facilities, supplier's credit, forward cover, advisory services for hedging exchange rate and interest rate risks, trade information reports, bankers' opinion reports on buyers and sellers, industry status reports and prospects, etc.In the new era of economic and financial sector reforms leading to progressive liberalization and globalization of the Indian market, Bank of India is poised to further it's position as a market leader and innovator in financial services.The Bank looks at the new competition emerging in the Indian banking and financial sector as an oppotunity to improve it's customer servicing capability and overall performance.The bank is pushing ahead with it's plans to computerize all it's major branches and administrative offices and has also installed ATM's at few centers.Subsidiary:

Information about Subsidiaries, Joint Ventures and Associates BOI Shareholding Ltd.

Bank's association with Bombay Stock Exchange Ltd. (BSE) spans over a period of more than 8 decades with the clearing and settlement functions of the Bombay Stock Exchange Ltd., (BSE) handled by the Bank. Later on in 1989, Bank set up BOI Shareholding Ltd. as a joint venture with BSE to manage the clearing house activities of the Exchange. The company is carrying out the demat rolling settlements on T+2 basis of the Exchange through the National Securities Depository Services Ltd. (NSDL) and Central Depository Services (India) Ltd. (CDSL) efficiently and also the settlement of G-Secs through an integrated computerized system.

With a view to optimising use of its trained manpower and sophisticated IT infrastructure, besides handling settlement related work of the Exchange, the company also extends depository services to member brokers of the stock exchanges and retail investors. During 2004-05, the company commenced new business activity i.e. franking of stamp documents, which has proved to be highly lucrative and has been contributing significantly to the revenues of the company. With the corporatisation of the Stock Exchange, Mumbai and its transformation in to a corporate entity viz. the Bombay Stock Exchange Ltd. during the year, the clearing and settlement functions of BOI Shareholding Ltd. are likely to get transferred to a clearing corporation in future.

BOISL earned a net profit of Rs.309.25 lakhs during 2005-06 as against Rs.152.13 lakhs earned during 2004-05. The company paid an interim dividend of 15% during FY 2005-06 and final dividend of 45 % taking total dividend for FY 2005-06 to 60% as against 25% dividend paid during FY 2004-05.

Branch ZONECPIO/ADDRESS APPELLATE AUTHORITY/ADDRESSE-MAIL / FAX

Agra Dy. Zonal Manager,Bank of India1 st Floor, Jeevan Prakash, LIC Bldg., Sanjay Place, M.G. Road, Agra - 282002.Ph: 0562-2521324Zonal ManagerBank of India1 st Floor, Jeevan Prakash, LIC Bldg., Sanjay Place, M.G. Road, Agra - 282002.Ph: 0562-2525953zo.agra@bankofindia.comFax: 0562-2852536

AhmedabadDy. Zonal Manager,Bank of India Bldg.,Post Box No.8,Bhadra, Ahmedabad 380001Ph: 079- 25353091Zonal Manager,Bank of India Bldg.,Post Box No.8,Bhadra, Ahmedabad 380001Ph: 079-25353088zo.ahmedabad@bankofindia.comFax:079-25354159

AmritsarDy. Zonal Manager,Amritsar Zonal Office, C/o. Amritsar Branch,BOI, Hall Bazar,Amritsar.Phone:0183-22105470183-2560216Zonal Manager Amritsar Zonal Office, C/o. Amritsar Branch,BOI, Hall Bazar,Amritsar.Phone:0183-2210647Fax: 0183-2210456Email: Zo.Amritsar@bankofindia.co.in

BhagalpurDy. Zonal Manager,Adampur ChowkBhagalpur 812001Ph: 0641-2422150Zonal Manager,Adampur ChowkBhagalpur 8120010641-2420688Ph: 0641-2420688zo.bhagalpur@bankofindia.comFax : 0641-2406026

BhopalDy. Zonal Manager,New Zonal Head Qtrs.Bldg.,Opp: Central Jail,Jail Road, Bhopal 462 011Ph: 0755-2554404Zonal Manager,New Zonal Head Qtrs.Bldg.,Opp: Central Jail,Jail Road, Bhopal 462 011Ph: 0755-2553354zo. bhopal@bankofindia.comFax: 0755-2553779

BhubhaneshwarDy. Zonal Manager,1/1D, Jayadev Vihar, Nayapalli, Bhubaneshwar 751105Ph: 0674-2559257 Zonal Manager,1/1D, Jayadev Vihar, Nayapalli, Bhubaneshwar 751105Ph: 0674-2559244zo. bhubhaneshwar@bankofindia.comFax: 0674-2559247

ChandigarhDy. Zonal Manager,S/C/O/181-182, Sector 17C,Post Box No. 6, Chandigarh 160 017.Ph: 0172-2703212Zonal Manager,S/C/O/181-182, Sector 17C,Post Box No. 6, Chandigarh 160 017.Ph: 0172-2704608zo.chandigarh@bankofindia.comFax: 0172-2704350

ChennaiDy. Zonal Manager,Bank of India Bldg., 2nd Floor, 17,Erabalu, Chetty St., Chennai 600001Ph: 044-66777510 Zonal Manager,Bank of India Bldg., 2nd Floor, 17,Erabalu, Chetty St., Chennai 600001Ph: 044-66777500 zo.chennai@bankofindia.comFax: 044-66777515

CoimbatoreDy. Zonal Manager,324, OppanakaraSt., Post Box, No.337, Coimbatore- 641001Ph: 0422-2397221 Zonal Manager,324, Oppanakara Street, Post Box, No.337, Coimbatore- 641001Ph:0422-2397056zo.coimbatore@bankofindia.comFax: 0422-2390806

DhanbadDy. Zonal Manager, S.R.Mansion, Shastri, Nagar, P.O.Dhanbad, Dhanbad 826 001 Ph: 0326-2303650 Zonal Manager, S.R.Mansion, Shastri, Nagar, P.O.Dhanbad, Dhanbad 826 001 Ph: 0326-2304012 zo.dhanbad@bankofindia.comFax: 0326-2302522

GandhinagarDy. Zonal Manager,1 st Floor, Bank of IndiaBldg.,Sector No.16, Gandhinagar 382016. Ph: 079-23223561Zonal Manager, 1st Floor, Bank of India Bldg.Sector No.16, Gandhinagar 382016. Ph: 079-23222659zo.gandhinagar@bankofindia.comFax: 079-23223397

GhaziabadDy.Zonal Manager, Sandipani, STC Bldg., B-32, Sector 62, Noida 201307 Ph: 0120-2404138Zonal Manager, SandipaniSTC Bldg., B-32, Sector62, Noida 201307 Ph: 0120-2404030zo.ghaziabad@bankofindia.comFax: 0120-2403782

Bokaro Dy. Zonal Manager, 1st Floor,E17,City Center 10, Bokaro Steel City, Bokaro (Jharkhand) PIN:827004 , State:JHARKHAND , City:BOKARO , PIN:827004 Zonal Manager, 1st Floor,E17,City Center 10, Bokaro Steel City, Bokaro (Jharkhand) PIN:827004 , State:JHARKHAND , City:BOKARO , PIN:827004 zo.bokaro@bankofindia.co.inPhone No :06542-231067,231501,231263,FAX No:06542-231573,

GoaDy. Zonal Manager, Dempo House Post Box, No.291, Campal, Panaji 403 001 Ph: 0832-2424627Zonal Manager, Dempo House Post Box, No.291, Campal, Panaji 403 001Ph: 0832-2222948zo.goa@bankofindia.comFax: 0832-2421505

GuwahatiDy. Zonal Manager, Saikia CommercialComplex, Sreenagar,G.S. Road, ChristianBasty, Guwahati-781005Phone:0361-2347995Zonal Manager, Saikia CommercialComplex, Sreenagar,G.S. Road, ChristianBasty, Guwahati-781005Phone:0361-2347993Fax: 0361-2347994

HazaribaghDy. Zonal Manager, P.B.No.34, Vidya Niwas, Raja RamMohan Roy Rd. Zulu Park, Hazaribagh 825 301 Ph: 06546-223246Zonal Manager, P.B.No.34, Vidya Niwas, Raja RamMohan Roy Rd. Zulu Park, Hazaribagh 825 301Ph: 06546-227792/223983zo.hazaribagh@bankofindia.comFax: 06546-222900

HowrahDy. Zonal Manager, Madhusudan Apartment, 4th Floor, P-18, Dobson Lane, Howrah711 101 Ph: 033-26660670Zonal Manager, Madhusudan Apartment,4th Floor, P-18, Dobson Lane, Howrah711 101 Ph: 033-26668443/26665782zo.howrah@bankofindia.comFax: 033-26663128

HyderabadDy. Zonal Manager, P.T.I.Bldg., 1 st Floor, 1-10-1199/2, A.C. Guards, Hyderabad 500 004 Ph: 040-23315172Zonal Manager, P.T.I.Bldg., 1 st Floor, 1-10-1199/2, A.C. Guards, Hyderabad500 004 Ph: 040-23315263zo.hyderabad@bankofindia.comFax: 040-23315173

IndoreDy. Zonal Manager, 345- A, PU-4, Sch No. 54, AB Road Indore 452003 Ph: 0731-2445100 to 150Zonal Manager, 345 A, PU-4, Sch No. 54, AB Road Indore- 452003 Ph: 0731-2445100 to 150zo.indore@bankofindia.comFax: 0731-2445145/7

JamshedpurDy. Zonal Manager, Bank of India Building, Main Road, PB no. 36 Bistpur, Jamshedpur-831 001 Ph: 0657-2436469Zonal Manager, Bank of India Building, Main Road, P B no. 36 Bistpur, Jamshedpur-831 001, Ph: 0657-2436469zo.jamshedpur@bankofindia.comFax: 0657-2428978

KanpurDy. Zonal Manager, 78-A, Raj Bhavan, Canal Road( Near Juhari Devi Girls College ) Kanpur- 208 004. Ph: 0512-2306671Zonal Manager, 78-A, Raj Bhavan, Canal Road (Near Juhari Devi Girls College) Kanpur- 208 004. Ph: 0512-2304318 zo.kanpur@bankofindia.comFax: 0512-2326026

KarnatakaDy. Zonal Manager, 11, Bank of India Bldg. Kempegowda Road, Bangalore- 560009 Ph:- 080-22959401Zonal Manager, 11, Bank of India Bldg., Kempegowda Road,Bangalore- 560009 Ph:- 080-22959400 zo.karnataka@bankofindia.comFax: 080-22289054

KeonjharDy. Zonal Manager, Hospital Road, Keonjhar Dist. Keonjhar -758001 Ph: 06766-255297Dy. Zonal Manager, Hospital Road, KeonjharDist. Keonjhar 758001 Ph: 06766-255896zo.keonjhar@bankofindia.comFax: 06766-255292

KeralaDy. Zonal Manager, Kaloor Towers, Door No.36/195, Kaloor-Kadavanthara Road, Kaloor, Kochi-682017 Ph: 0484-2349686Zonal Manager, Kaloor Towers, Door No.36/195, Kaloor-Kadavanthara Road,Kaloor, Kochi-682017Ph: 0484-2344280zo.kerala@bankofindia.comFax: 0484-2349720

KhandwaDy. Zonal Manager, B.T.College Road, Anand Nagar, Khandwa - 450001 Ph: 0733-2248746Zonal Manager, B.T.College Road, Anand Nagar, Khandwa 450001Ph: 0733-2248534zo.khandwa@bankofindia.comFax: 0733-2249338

KolhapurDy. Zonal Manager, 1519 C, Jaydhaval Bldg, 2nd floor, Laxmipuri,Kolhapur 416 002 Ph: 0231-2646375Zonal Manager,1519 C, Jaydhaval Bldg, 2nd floor, Laxmipuri,Kolhapur 416002Ph: 0231-2646371zo.kolhapur@bankofindia.comFax: 0231-2646377

KolkataDy. Zonal Manager, 5, BTM Sarani, Brabourne Road, Kolkata 700001 Ph: 033-22481973Zonal Manager, 5, BTM Sarani, Brabourne Road, Kolkata 700001 Ph: 033-22485644zo.kolkata@bankofindia.comFax: 033-2481969

LucknowDy. Zonal Manager, Star House, Vibhuti Khand, Gomti Nagar, Lucknow 226 001 Ph: 0522-2721592Zonal Manager, Star House, Vibhuti Khand, Gomti Nagar, Lucknow 226 001Ph: 0522-2721486zo.lucknow@bankofindia.comFax: 0522-2215919

LudhianaDy. Zonal Manager, 1 st Floor, 579 R, Model Town, Ludhiana 141 002 Ph: 0161-2410809Zonal Manager, 1 st Floor, 579 R, Model Town, Ludhiana 141 002Ph: 0161-2405977 zo.ludhiana@bankofindia.comFax: 0161-2408161

Mumbai LCBBDy. Zonal Manager, 4 th Floor, Bank of India Bldg., 70-80, M.G. Road, Fort, Mumbai 400 023 Ph: 022-22696817Zonal Manager, 4 th Floor, Bank of India Bldg., 70-80, M.G. Road, Fort, Mumbai 400 023 Ph: 022-22610918zo.mumbailcbb@bankofindia.comFAX: 022-2659618

Mumbai SouthDy. Zonal Manager, Bank of India Bldg., 70-80, M.G. Road, Fort, Mumbai 400 023 Ph: 022-22623656Zonal Manager, Bank of India Bldg., 70-80, M.G. Road, Fort, Mumbai 400 023 Ph: 022- 22670542zo.mumbaisouth@bankofindia.comFax: 022-22625985

Mumbai NorthDy. Zonal Manager, 2 nd Floor, Bank of India Bldg., Opp: Natraj Mkt, S.V. Road, Malad West, Mumbai 400 064 Ph: 022-28821399Zonal Manager, 2 nd Floor, Bank of India Bldg., Opp: Natraj Market, SV. Road, Malad(W)Mumbai-400 064 Ph: 022-28827770 /2882 1399zo.mumbainorth@bankofindia.comFax: 022-28827771

MuzaffarpurDy. Zonal Manager, Pankaj Market, Saraiya-Ganj,. Muzaffarpur 842001 Ph: 0621-2225685Zonal Manager, Pankaj Market, Saraiya-Ganj,. Muzaffarpur 842001 Ph: 0621-2226550zo.muzaffarpur@bankofindia.comFax: 0621-2212189

Navi MumbaiDy. Zonal ManagerBank of India Building, 2nd Floor, Navi Mumbai Zone, Plot 11, Sector11, CBD Belapur , State:MAHARASHTRA , City:NAVI MUMBAI , PIN:400614 Zonal ManagerBank of India Building, 2nd Floor, Navi Mumbai Zone, Plot 11, Sector11, CBD Belapur , State:MAHARASHTRA , City:NAVI MUMBAI , PIN:400614 zo.navimumbai@bankofindia.co.in Phone No:27564910/12/13,27561554, 27563538, 2756 3556,FAX No:27564911,

Nagpur-1Dy. Zonal Manager, Bank of India Bldg., 3rd Floor, Sardar Vallabhpai Patel Marg 4, Kingsway, Nagpur 440001 Ph: 0712-2531404Zonal Manager, Bank ofIndia Bldg., 3rd Floor, Sardar Vallabhpai PatelMarg 4, Kingsway, Nagpur 440001Ph: 0712-2532205zo.nagpur1@bankofindia.comFax: 0712-2520558

Nagpur-2Dy. Zonal Manager, Bank of India Bldg., 2nd Floor, Sardar Vallabhpai Patel Marg 4, Kingsway, Nagpur 440001 Ph: 0712-2533353Zonal Manager, Bank of India Bldg., 2nd Floor, Sardar Vallabhpai Patel Marg 4, Kingsway, Nagpur 440001Ph: 0712-2526504zo.nagpur2@bankofindia.comFax: 0712-2541034

New DelhiDy. Zonal Manager, Jeevanbharati, Tower 1, Level 5, 124, Connaught Circus, New Delhi 110001 Ph: 011-23311647Zonal Manager, Jeevanbharati, Tower 1, Level 5, 124, Connaught Circus, New Delhi 110001Ph: 011-23312654zo.newdelhi@bankofindia.comFax: 011-23718085

PatnaDy. Zonal Manager, Chanakya Place, Birchand Patel Marg, Patna 800001 Ph: 0612-2220640Zonal Manager, Chanakya Place, Birchand Patel Marg, Patna 800001 Ph: 0612-2223369zo.patna@bankofindia.comFax: 0612-2223178

PuneDy. Zonal Manager, 1162/6, Shivaji Nagar University Road Pune 411005 Ph: 020-25535403Dy. Zonal Manager, 1162/6, Shivaji Nagar University Road Pune411005 Ph: 9520 25535868zo.pune@bankofindia.comFax: 020-25533200

Raigad-ThaneDy. Zonal Manager, Bank of India Bldg., Sector-11, CBD Belapur, Navi Mumbai Ph: 022-27564912Zonal Manager, Bank ofIndia Bldg., Sector-11, CBD Belapur, Navi Mumbai Ph: 022-27564126 / 27564909zo.raigad-thane@bankofindia.comFax: 022-27564911

RaigadDy. Zonal Manager2nd floor, Meera Madhav Hotel, Opp. S.T.Stand,Alibag Tal.Alibag Dist.Raigad , State:MAHARASHTRA , City:NAVI MUMBAI , PIN:402201Zonal Manager2nd floor, Meera Madhav Hotel, Opp. S.T.Stand,Alibag Tal.Alibag Dist.Raigad , State:MAHARASHTRA , City:NAVI MUMBAI , PIN:402201zo.raigad@bankofindia.co.inPhone No:9270388439 / 02141282080,FAX No:,

RaipurDy. Zonal Manager, Star House, Tatyapara, Kankalipara Road, Raipur Chhatisgarh. Ph: 0771- 6454286Zonal Manager,Star House, Tatyapara, Kankalipara Road, Raipur, ChhatisgarhPh: 0771- 1645 4286 4212401zo.raipur@bankofindia.comFax: 0771- 4028493

RajasthanDy. Zonal Manager, Nakoda House, C-63, BPB No.346,Sarojini Marg, C Scheme, Jaipur 302 001 Ph: 0141-2366340Zonal Manager, Nakoda House, C-63, BPB No.346, Sarojini Marg, C Scheme, Jaipur 302 001Ph: 0141-2362190 zo.rajasthan@bankofindia.comFax: 0141-2366483

RajkotDy. Zonal Manager, Bank of India Bldg., 1st Floor, Para Bazar, M.G. Road, Rajkot 360 001 Ph: 0281-2240601 Zonal Manager, Bank of India Bldg., 1st Floor, Para Bazar, M.G. Road, Rajkot 360 001 Ph: 281-2233910 zo.rajkot@bankofindia.comFax: 0281-2224154

RanchiDy. Zonal Manager, Pradan Towers, Main Road, Ranchi South Jharkhand - 834 001 Ph: 0651-2200837Zonal Manager, Pradan Towers, Main Road, Ranchi South,Jharkhand - 834 001 Sita Ph: 0651-2200837zo.ranchi@bankofindia.comFax: 0651-2330138

RatnagiriDy. Zonal Manager, Near Arogya Mandir, Ratnagiri-Kolhapur Highway, Shivajinagar, Ratnagiri 415 639 Ph: 02352-226145Dy. Zonal Manager, Near Arogya Mandir, Ratnagiri-Kolhapur Highway, Shivajinagar, Ratnagiri 415 639Ph: 02352-223155/zo.ratnagiri@bankofindia.comFax: 02352-222782

SiliguriDy. Zonal Manager, Unity Bldg., Sevoke Road, Opp: Sevoke Road Post Office, Siliguri 734 401 Ph: 0353-2641718Zonal Manager, Unity Bldg., Sevoke Road, Opp:Sevoke Road Post Office, Siliguri 734 401Ph: 0353-2642221zo.siliguri@bankofindia.comFax: 0353-2642889

SholapurDy. Zonal Manager, Old Employment Exch.Chowk, SahyadriShopping, Sholapur 413 001 Ph: 0217-2319479Zonal Manager, Old Employment Exch.Chowk, Sahyadri Shopping, Sholapur 413 001 Ph: 0217-2317077zo.sholapur@bankofindia.comFax: 0217-2310454

Ujjain Dy. Zonal ManagerPB No. 18, 18 Shanku Marg, Freeganj, Ujjain- 456 001,M.PPh 0734 2525545Zonal ManagerPB No. 18,18-ShankuMarg, Freeganj, Ujjain- 456 001Ph 0734 2525545zo.ujjain@bankofindia.co.in.Fax-0734-2515793

Vadodara Dy. Zonal Manager, 1st floor, Bank of India Bldg, Ellora Park, Subhanpura, Vadodara- 390 007Ph-0265-2397895Zonal Manager, 1st floor, Bank of India Bldg,Ellora Park, Subhanpura, Vadodara- 390 007Ph 0265 - 2396114zo.vadodara@bankofindia.co.inFax-0265-2327031

VaranasiDy. Zonal ManagerB-20/44, A-7, BhelupuraVaranasi 221 010Zonal ManagerB-20/44, A-7, BhelupuraVaranasi 221 010Ph 0542-2276294zo.varanasi@bankofindia.co.inFax-0542-2276210

VisakhapatnamDy. Zonal Manager,28-2-49, Daspalla Complex, 1st floor, Suryabagh,Vizag-530020Ph-0891-2718378Zonal Manager,28-2-49, Daspalla Complex, 1st floor, Suryabagh,Vizag- 530 020Ph-0891-2535688zo.visakhapatnam@bankofindia.co.inFax-0891-2535778

Bank of India is the 4th largest government bank in India. It has 3358 branches include 27 branches outside India. The only government or nationalized banks larger than Bank of India are: State Bank of India, Punjab National Bank and Central Bank of India.

Right to Information Act (Act No.22/2005)

ABOUT US

4.b.i The particulars of organization functions and duties The Bank was founded in September 1906 as a private entity and was nationalised in July 1969. Now, Bank Of India, is a Body Corporate constituted under The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970, with its Head Office at Star House, Plot No.C-5, G Block, Bandra-Kurla Complex, Bandra East), Mumbai 400 051. The Bank is doing the business of banking which means the accepting of deposits for the purpose of lending or investment, of deposits of money from the public, repayable on demand or otherwise, and withdrawal by cheque, draft, order or otherwise. In additions to the business of banking Bank is also engaged in other forms of business as contemplated under Sec. 6 (1) of the Banking Regulation Act,1949.The information about Banks subsidiary, joint venture and associates etc. can be viewed by the public in the Banks website www.bankofindia.com under the icon of Banks Network.

4.b.ii The powers and duties of its officers and employees All the officers from JMGS I to TEGS VII grade of the bank, have certain discretionary lending and administrative powers depending upon their positions. The delegation of such powers of various grades of officials is decided by Board of Directors of the Bank. These powers are revised periodically, depending upon the organization's requirement and also Government / RBI guidelines. Whether to sanction a loan or not, is within the absolute discretion of the concerned sanctioning authority of the bank and such discretion is exercised, after taking into consideration the relevant facts, circumstances and on merits of each case.

4.b.iii The procedure followed in the decision making process, including channels of supervision and accountability. There is a well defined system in the Bank for decision making process. Lending and administrative decisions are taken at various levels from JMGS I to Top Executive grade Scale VII and also by Executive Director and Chairman & Managing Director based on the powers delegated to them by the Board. Branches receive applications for credit facilities and recommend to the appropriate sanctioning authority. In the case of major retail loan products applications are processed at branches and Centralised Credit Processing Cells at select centers. There is a well defined organizational structure and clear system of accountability based on RBI / CVC guidelines. All credit decisions approved by any sanctioning authority are reported to the next higher authority for control purpose. The system of exercising proper delegation of power and submission of control reports is in place and they are monitored by control officer and through internal inspection.

All the functions of the Bank are subjected to Internal/Concurrent Audit/Statutory Audit as well as supervision of RBI u/s 35 of Banking Regulation Act 1949, every year.

The important policies of the Bank i.e. (a) Fair Lending Practices Code, b) Code of Banks Commitments to Micro & Small Enterprises, (c) Fair Practices Code, (d) Saving Bank & Current Deposit Rules, (e) Term Deposit Rules, (f) Cheque Collection Policy, (g) Compensation Policy, (h) Grievances Redressal Policy, (i) Policy on Collection of dues and repossession of security, Banks various schemes on priority sector/ Social Banking etc. can be viewed from the Banks website under the icon of Customer Corner.Under the icon of Investors Corner of Banks website, the shareholding pattern of the Bank, financial results, annual reports, Annual General Meeting, Auditors of the Bank etc. are available.4.b.iv The norms set by the Bank for the discharge of its functions. Head Office decides the rates to be offered by the Bank for the deposits, for different tenures which are displayed in the Bank's website and also at the branches. Regarding the advance, again the Head Office takes a decision on introduction of various loan products and details of which are also available in the website as well as at the branches. Head Office also decides about the rates of interest for various advances which again are available on our website and also at the offices / Branches of the Bank.

4.b.v The rules, regulations, instructions, manuals and records, held by the Bank or under its control or used by its employees for discharging its functions.

Bank has notified its BOI (Shares and meetings) Regulations 2003 through Gazette Notification dated 22.11.2003 for the information of shareholders and General Public. Those who desire the information on the issues relating to the said matters may refer to the said notification.

Bank has its own internal rules and regulations and scheme of delegation that are decided at appropriate level for the smooth functioning of the Bank. Head office also through its internal circulars periodically inform the branches of its new schemes, procedures for implementation, changes occurring in the banking scenario and steps to be taken to move with the developments in the Banking Industry. These are all meant only for internal circulation of Bank.

4.b.vi A statement of the categories of documents that are held by the Bank or under its control The documents being obtained at the time of lending are available with branches of Bank. A brief description of Bank's procedure of lending is already on its website. Bank otherwise maintains register of share holders and record of proceedings of the Board meeting.

4.b.vii The particulars of any arrangement that exists for consultation with, or representation by, the members of the public in relation to the formulation of its policy or implementation thereof.

Shareholders can raise issues concerning the policies of the Bank in the Annual General Meetings of the Bank. Bank also publishes its quarterly and annual results/reports in the Bank's website and in the news papers at the relevant period which would give a general idea about the Bank.

4.b.viii A statement of the boards, councils, committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice, and as to whether meetings of those boards, councils, committees and other bodies are open to the public, or the minutes of such meetings are accessible for public The Bank has following Sub Committees of the Board

Bank also functions through various committees and such committees advise Bank on the various issues. Bank has the following mainly among other committees :

a) Management Committee of the Board, b) Audit Committee of the Board, c) Risk Management Committee, d) Share Holders'/Investor's Grievances Committee, e) Committee for Customer Service.

The Public cannot participate in these Committees and the Minutes of the meetings are not accessible to Public since these are confidential in nature.

4.b.ix A directory of its officers and employees. The list of Branches and officers posted therein are available with the respective Zones and the Central Public Information Officer of each Zone has the details of employees of the Zone and Branches under it. The names and addresses of the Central Public Information Officers are already published on the Bank's website also.

4.b.x The monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its regulations The pay scales of employees of the Bank are fixed by IBA in consultation with Government of India, Ministry of Finance, New Delhi. The scale of pay of its employees as of now is given below :

Scales of Pay of Officers :

Scale I = Rs.14500 - 600/7 - 18700 - 700/2 - 20100 - 800/7 - 25700Scale II = Rs.19400 - 700/1 - 20100 - 800/10 - 28100Scale III = Rs.25700 - 800/5 - 29700 - 900/2 - 31500Scale IV = Rs. 30600 - 900/4 - 34200 - 1000/2 - 36200Scale V = Rs. 36200 - 1000/2 - 38200 - 1100/2 - 40400Scale VI = Rs.42000 - 1200/4 - 46800Scale VII = Rs. 46800 - 1300/4 - 52000.

Scales of Pay of Clerical Staff :Rs.7200 - 400/3 - 8400 - 500/3 - 9900 - 600/4 -12300 - 700/7 - 17200 -1300/1 - 18500 - 800/1 - 19300.

Scales of Pay for Subordinate Staff :Rs.5850 - 200/4 - 6650 - 250/5 - 7900 - 300/4 - 9100 - 350/3 - 10150 -400/3 - 11350.

4.b.xi The budget allocated to each of its agency, indicating the particulars of all plans, proposed expenditures and reports on disbursements made. There are no plans and budgets for expenditure of public money disbursements and the provision is not applicable to that extent to Bank.

4.b.xii The manner of execution of subsidy programmes including the amounts allocated and the details of beneficiaries of such programmes.

There are no subsidy programmes for lending activities as a whole, except for targets for priority sector lending on merits of each case. There are schemes for advances of the Bank and the terms and conditions are available in the Bank's website.

4.b.xiii Particulars of recipients of concession, permits or authorizations granted by it. There is no system in the Bank for grant of concessions, authorization etc. And the provision is not applicable to Bank. So there is no material in the Bank relevant to this provision.

4.b.xiv Details in respect of the information available to or held by it, reduced in an electronic form.

As has been stated earlier, Bank's website gives a general information on deposits, advances and other services rendered by the Bank. "Banks website under its separate icons Customer Care, Investor Care etc. has elaborately given its various policies, services, and procedure to redress the grievances of the Public for the information of the Public. The address of branches, the particulars of ATMs and the care required to be taken generally from being defrauded while transacting electronically are also given in the website. Besides the website also provides information on various loans and deposit schemes of the Bank, interest rate, service charge/ fee relating to various facilities offered by the Bank, Information on Tenders and other services like Mobile banking, Internet Banking, Star-e-Remit etc., and various facilities offered to NRIs and also about the information of its debit card and credit card.

4.b.xv The particulars of facilities available to citizens for obtaining information including the working hours of a library or reading room, if maintained for public use.

The Public can approach the Central Public Information Officers of the Bank whose names and addresses are given on Bank's website for information permitted by Law on Bank's products, services and other particulars. In the Banks website the citizens can find the location of its various branches, zonal offices, foreign branches and ATM centers. The addresses of the various offices of the Bank along with phone numbers and e-mail ids etc. are provided under the icon of Banks NetworkCompany BackgroundThe Bank of India (BOI) was set up in 1906 and wasnationalised in 1969 along with 13 other banks. BOIbegan operations with one office in Mumbai, andcurrently it has approximately 2,628 branches inIndia. BOI came out with an IPO in 1997.BOI provides a wide range of banking productsand financial services to corporate and retailcustomers.The bank provides specialised servicesfor businesses (dealing in foreign exchange), NRIs,merchant banking, etc.Apart from this, it also hasspecialised branches that deal in asset recovery,hi-tech agricultural finance, lease finance andtreasury, and small scale industries. Recently, thebank has diversified into offering products (andservices) such as mutual funds, venture capital,depository services, bullion trading and credit cards.BOI is a leading player in retail banking and it wasthe first nationalised bank to establish a fullycomputerised branch and an ATM facility in India.It has a strong network of approximately 270branches that provide export credit. BOI is amongthe top banks in India that provide export creditto industries such as diamond export.The bankis among those that have been offering bankerservices to the Bombay Stock Exchange and aremanaging the latters clearing house since 1921.The Bank of India has initiated many servicesto meet the worldwide needs of its clients andleverage its domestic banking strengths.Thebank has a global presence through its branchesin London,Tokyo, New York, Paris, Hong Kong,Singapore, etcRecently, the bank held centenary celebrations.It is listed in India on the Bombay Stock Exchangeand the National Stock Exchange of India Limited.BOI has recorded an annual income of EUR 1527million for the year ending 31 March 2006.Future PlansBOI is planning to increase its presence in the EU byopening new branches and offering complete financialservices to its customers, including guidance forentering the market, loans, remittances, etc. BOI hasplans to open a branch in Antwerp (Belgium) to caterto the requirements of diamond merchants, tradersand in this segment BOI is market leader in India.BOI will have 9 branches in the EU to service itscustomers.BOI also plans to enhance its services to Indiancompanies that are investing in the UK. It has plans toassist them in generating corporate and project financefor their investments abroad. It plans to increase itsfocus on other diversified services, apart from bankingservices such as venture capital, merchant banking, etc.The bank also hopes to leverage IT technology anddevelop quality products and services for increasingits reach and gaining competitive advantage.

Insurance Products

1. Star Flier Scheme:

The Bank has built in a free personal air accident insurance cover upto Rs. 5.00 lakh to all individual Diamond SB customers who maintain an average quarterly balance of Rs.1.00 lac and more in their savings bank account

2. Other Products offered at specially reduced rates to BOI Customers

(A) Domestic Travel Insurance:

A comprehensive insurance scheme covering loss of life, hospitalisation and personal baggage while travelling on any public mode of transport Rail/Road is available for the Bank of India account holders.

The premium payable by the customer is Rs.56/- p.a. (Excl. Service Tax). The maximum cover available is Rs.1 lakh.

Individual policy will be issued to customers by National Insurance Company Limited.

Policy is renewable every year.

(B) Health Insurance Scheme

BOI National Swasthya Bima* is Family Floater Mediclaim Insurance Cover exclusively devised for all customers of Bank of India.

The coverage is for the Account Holder, Spouse and Maximum of 2 Dependent Children.

Entire family (Account holder, his/her spouse and their two dependent children) is covered to the extent of sum insured in as much as part of the sum insured can be availed at different times by family members.

Premium is lower than those available in the market since policy is issued on group basis Group of Bank of India customers.

3. Insurance cover offered alongwith other Loans/Products

A. Free built in Personal Accident Insurance Cover to Star Home Loan borrowers.

B. Home Loan Assurance Scheme (Optional :

Bank of India has a group insurance scheme in tie-up with Star Union Dai-ichi Life Insurance Company Limited for Star Home Loan borrowers.

The objective of the scheme is to provide financial security to the dependents of the insured Star Home Loan borrowers in case of any unexpected eventuality.

In such an event the insurance company assumes the responsibility to pay the Bank the sum assured so that the dependents of the insured borrower(s) are spared from financial hardship and insecurity.

This is a single premium term insurance cover for home loan.

The insurance cover is an optional facility exclusively available to our Star Home Loan borrowers for a low premium.

C. Educational Loan Insurance Scheme (Optional) :

In order to protect the interest of the student and their parents, an optional life insurance scheme at very competitive rates is available where the premium is also funded as a component of loan.

The insurance cover will be for the duration of course + moratorium + repayment period.

In the event of untoward incident involving the student or the parent, the insurance company will repay the outstanding loan amount to the Bank. If there is any surplus, the amount will be paid to the nominee.