1

Bangladesh Skills for Employment and Productivity Project (B-SEP) Component 3 – Industry Skills Development

Terms of Reference for Implementation Agreement

Assignment Implementation of informal apprenticeship program in five sectors namely agro-food, tourism and hospitality, pharmaceuticals, ceramics and furniture

Location

Duration

Dhaka and Chittagong divisions

6 Months (July to December 2016)

1. Introduction In response to the priority accorded to the Technical and Vocational Education and Training (TVET) in Bangladesh, the ILO is supporting several government agencies in delivering a major skills programme through technical cooperation projects. One of the projects is “Bangladesh Skills for Employment and Productivity” (B-SEP) which is being funded by the Government of Canada. There are four components of this project namely:

Component 1: Skills Funding, Planning and Support Services

Component 2: CBTA Quality & Relevance

Component 3: Industry Skills Development and

Component 4: Improved Access to Skills.

Component 3 (Industry Skills Development), of the B-SEP project aims at improving productivity, modern work practices and identifying the needs of enterprises in knowledge management and in use of high performance work practices in five sectors: Agro Food, Tourism and Hospitality, Pharmaceuticals, Ceramics, and Furniture. One of the targets of component 3 is developing and training apprentices in those sectors covered by the project. During the project life, 12,000 apprentices will be covered of which 6,000 are in the formal sector and the remaining 6,000 in the informal sector. For legal definition of apprenticeship, please see the box below.

“Apprenticeship means a system of training in which an employer undertakes to employ a person and to train him or have trained him systematically in an apprenticeable trade or occupation for a period fixed in advance and in the course of which the apprentice is bound to work in the employer’s service”. (Bangladesh Labour Act 2006, Section XVIII)

As regards the importance of apprenticeship as a mode of skill training, the National Skills Development Policy 2011 (NSDP) in section 12 “Strengthened Apprenticeships” provides a comprehensive and explicit description of the role of apprenticeship in skill development and its modalities of implementation. The policy emphasized promotion of both formal and informal apprenticeships as a means to promote skills for job creation and productivity improvement. Among other things, the NSDP suggests broad-based measures to promote and strengthen apprentices including nationally recognized qualifications, developing and implementing appropriate mechanisms and incentives, working conditions and minimum rates of pay for the apprentices, provision for combination of industry-based and institutional training, recognition of prior learning, and provision for evaluation of the informal apprenticeship and the incentives system by the government and partners.

2

2. Informal Apprenticeship program In Bangladesh, informal apprenticeship is an effective and well-entrenched mode of delivering skills training to the poor and disadvantaged young people. However, such traditional training is often of poor quality which mostly leads to low- productivity, precarious jobs with low levels of income. Lack of legal protection of such workers often leads to an increased incidence of child labour, and to work under hazardous occupations. As an alternative to the traditional informal apprenticeship practices, the ILO, through its “TVET Reform Project” (2008-2015), had successfully implemented informal apprenticeship in collaboration with UNICEF, BRAC and other partner organizations. The training was delivered through a structured, supervised and time-bound manner comprising of practical/on the job training and off the job classroom training. This is most commonly known as dual apprenticeship system: two thirds of the training time devoted to practical training at the work place and the remaining one-third in classroom training. The training was based on the Competency Based Training and Assessment (CBT&A) system that has promoted access of the participants to national certification from the Bangladesh Technical Education Board (BTEB) in line with National TVET Qualification Framework (for the skills part). After successful completion of the program, participants’ has received certificates from the BMET (for the apprenticeship part), the agency responsible for registration and certification of the apprentices. Practical training is delivered through an already skilled worker known as Master crafts Person (MCP) who is willing and capable of delivering training to the apprentice based on the structured format and training content and through a competency skills log book. Each MCP trains at least two apprentices under his/her close supervision and guidance. Classroom based/theoretical part/off the job training is delivered in nearby TVET institute(s). The results of the programme were highly successful with virtually all the graduates getting employed or self-employed by starting their own business initiatives. Also, currently B-SEP is implementing an informal apprenticeship programme with partnership of an NGO. Based on the experience and lessons learnt from the above initiatives, the B-SEP Project would like to expand and scale up the apprenticeship program to reach broader target of 2,000 apprentices in 2016. 3. Targeted sub sectors ILO BSEP project carried out baseline survey of the five sectors. On the basis of that survey, potential occupations have been selected for programme intervention. Selected major occupations are listed in the matrix below.

Sector Sub sector Occupations

Agro Food sector

Bakery

1. Baking

2. Packaging

3. 3.Sweetmeat making

Cereal processing 1. Milking

2. Drying machine operating

Furniture sector Wooden furniture

1. Carpentry

2. Wood carving designing

3. Painting/ Furnishing/ Polishing works

Steel/metal furniture 1. Welding

3

It is in this context that the ILO B-SEP project wishes to hire services of potential partners to deliver informal apprenticeship to the selected sectors mentioned above following the guideline, methodology and modus oprandi of the dual apprenticeship programme. The ultimate objective is to deliver effective apprenticeship model for the country. 4. Objectives The objective of this contract is to enter into an agreement with a service provider or NGO which will design and deliver informal apprenticeship programme for 800 of apprentices and number of MCPs in Dhaka and Chittagong divisions within the contract period. It is expected that successful completion of the contract will lead to a model for further expansion of the informal apprentices. 5. Key Activities of Service provider/Vendor: Under the overall supervision of the Chief Technical Advisor (CTA) and the Component 3 adviser of the BSEP project, the service provider or partner will perform the following specific tasks:

(i) Upon signature of the contract, consult with BSEP project for initiating project work

and preparatory activities including selection of the trades, determining the selection

criteria for the apprentices and MCPs, monitoring and reporting templates, and

programme delivery;

(ii) Prepare detailed work plan and undertake survey of the project area for selection of

MCPs and apprentices based on the agreed selection criteria. Identify and select

TVET institute(s) for conducting the classroom based/theoretical part/off the job

training;

(iii) Compile learning materials and CSLBs;

(iv) Organize capacity development of Master Craft Persons (MCPs) on informal

apprenticeship program, TVET issues, Competency Based Training and Assessment

(CBTA), Occupational Safety and Health (OSH);

(v) Monitor and supervise the project implementation as per the work plan and modalities

agreed with the ILO;

(vi) Assist informal sector’s enterprises and MCPs to implement apprenticeship program

following BMET’s apprenticeship training procedure, orient on health and safety; and

2. Steel cutting & designing

3. Glass/mirror fitting

4. Painting/coating

Pharmaceuticals sector

Pharmacy/drug stores

1. Store Management (medicine organization, log book maintenance, etc.)

2. Customer management

Tourism & Hospitality Sector

Hotel management

1. Room servicing/ Housekeeping

2. Reception /Front Office

3. Waiter /Food and Beverage Service

4. Cooking

Tour management 1. Tour guides

Souvenir making 1 Souvenir making

Ceramic Sector Pottery 1. Pottery making

4

decent work issues, sensitize on gender and disability issues, and promotion of

apprenticeship training by the enterprises;

(vii) Coordinate with BMET to register all apprentices in the record book/database of

Apprenticeship Cell of BMET, print apprenticeship certificates in collaboration with

BMET, get certificates signed by BMET authority after successful completion of the

training program

(viii) Conduct regular monitoring activities to ensure compliance of code of practice, insert

apprentices’ data in the ILO beneficiary data system. Involve local trade

association/local chamber in the monitoring activities

(ix) Submit monthly/event wise training report as per B-SEP reporting template agreed with

the ILO.

6. Scope of the work

A. Role of implementing NGO Support Skills Training

Implementing NGO will implement apprenticeship training program at field level, regular

field visit to support on the job training program, support MCPs to maintain Log Books,

support to improve working condition, maintain Personal Protective Equipment (PPE).

Support apprentices to attend of the job training program at institutes. The training

program will be based on the CBT&A system that will be promoted access of the

participants to national certification from the Bangladesh Technical Education Board

(BTEB) in line with National TVET Qualification Framework (Level 1/Pre Voc. 2)

Monitoring and promotion

Regular field visit to support, supervise and monitor activities. Communicate with BMET

and other relevant authority to support training program. Documentation of success

stories and lesson learns for further improvement and replication. Sensitize and mobilize

local community, informal work places, and relevant trade/sector associations on informal

apprenticeship training program.

Inclusion and Employment

Enroll 30% women, 5% People With Disabilities (PWDs) in the program. Ensure gainful

Wage and Self-employment of at least 85% of the beneficiaries under this initiative.

B. Role of Master Craft Persons/Employer MCP will deliver workplace based training to the apprentice based on the structured format and training content and through a competency skills log book. Each MCP trains at least two apprentices under his/her close supervision and guidance.

C. Role of local trade association Local trade association/local chamber will advise and monitor training activities and provide support for job placement of apprentices

7. ILO’s responsibility

The ILO’s responsibility includes:

a. Assist to conduct MCP Training, TOTs on informal apprenticeship, CBTA & OSH

issues, assist to develop CSLBs

b. Help build linkage with BMET

c. Monitor and supervise the work and review progress of the work.

5

d. Provide capacity building support and promoting informal apprenticeship program at enterprise level with required technical assistance to all project partners and stakeholders.

e. Payment of contract amounts as per payment schedule based on outputs and

performance

f. Any relevant technical assistance deemed necessary as per the TOR and

Implementation Agreement.

8. Key deliverables:

(i) Detailed work plan, apprenticeship training programme schedule, and resource mobilization for the implementation of informal apprenticeship program

(ii) Work place assessment & identification of apprenticeship trade/occupation & development of CSLBs

(iii) Organize and complete sector & trade wise informal apprenticeship

(iv) Capacity development on informal apprenticeship program for the participating enterprises

(v) Report on apprenticeship with a list of informal sector’s enterprises, list of MCPs, Technical Training centres, List of Trainers names, apprentices and officials involved in the program

(vi) Assessment report on informal apprenticeship training program including status of training program at enterprises and institution level, updated CSLBs. Annexures on field reports, monitoring report should be included in the report.

(vii) Final report upon completion of the assignment, along with training completion reports, graduated apprentices and their first two employment status reports (upon 1 and 3 months after apprentices’ graduation), sample of completed/filled up CSLBs and monitoring reports. Report should be produced in compliance with ILO House Style.

9. Duration: 6 months (July to December 2016)

10. Schedule and reporting

(i) First report: Agreed work plan to be submitted within two weeks of contract signing

(2nd week of July 2016);

(ii) Second report: Implementation progress report will include list of apprentices, MCPs,

Technical trainers, partner TVET institutes, BMET notice and updated CSLBs (1st

week of October 2016);

(iii) Third report: Implementation progress report on training completion, graduated

apprentices information in the ILO beneficiary data format and their first two

employment status reports (upon 1 and 3 months after apprentices’ graduation),

sample of completed/ filled up CSLBs, monitoring reports and (1st week of December

2016);

(The above reporting schedule is subject to adjustments or changes to be agreed upon

between the partner and the ILO).

6

11. Eligibility criteria

The Apprenticeship Service provider should have:

1. Proven and hands on experience relevant to the vocational skills training program,

including organising training for the informal workers/trainees and, in particular, the

items mentioned under service providers responsibility

2. Proven work experience on TVET/skills development system in Bangladesh and

employment services

3. Experience in working with BMET/TTCs will be an added advantage

4. Approval as Registered Training Organisation (RTO) by the Bangladesh Technical

Education Board (BTEB) will be an advantage

5. Excellent networking ability with the stakeholders in the country including government

agencies, industries, NGOs, private training organizations, etc.

6. Work experience with any UN or international agency will be an added value

12. Submission of RFP and Selection Process

Cumulative Evaluation Method will used for this procurement exercise and Contract will be

awarded to highest scorer in Cumulative analysis considering Technical and Financial

Evaluation. The technical proposal will contain 70% and financial proposal will contain 30%

weight whereas Technical Evaluation passing score is 70%. Any firm scores less than 70%

in technical evaluation, the financial proposal of the firm shall not be considered for financial

evaluation.

NB: The bidder shall submit the financial proposal keeping the VAT in separate line.

The contractor shall submit the VAT Challan during the bill.

The proposals in hard copy with a cover letter to be submitted to:

Chief Technical Advisor, B-SEP Project, House No. A-9, Road No. 127, Central Gulshan 1, Dhaka -1212

Proposal submission Procedure and Submission Deadline: Proposals shall be reached to the above office on or before 22 June, 2016 by 4.30 pm. The proposer must submit the Technical and Financial Proposals in separate sealed envelopes mentioning “Technical Proposal” and “Financial Proposal” on the top of respective envelopes as though the financial information could not be revealed before financial proposal Opening. Then a big envelope shall be used cover the both proposals mentioning writing “proposal for Implement informal apprenticeship program in Dhaka and Chittagong divisions – B-SEP project, ILO Dhaka” on the top of the big sealed envelope. Unsealed Financial Proposal and proposal received after the deadline would be ground for rejection.

7

Proposal Format: Informal Apprenticeship training program

Title of the project

Implementing agent

Contact Address including phone, fax and e-mail

Duration of the project

Date of submission

8

1. Background and justification

1.1 Analysis of the problem (Maximum half-page)

Identify key problems

Write problem statement

Identify national initiatives, available resources and opportunities

Analyse policy and institutes related gaps, etc.

1.2 Programme strategy (Maximum one and half page)

How will you address the identified problems?

Brief description of intervention

Locations of intervention

Duration of training program

1.3 Specific measures concerning relevant laws/act, training methodology, knowledge management, inclusion and social dialogue (Maximum 200 words)

1.4 Sustainability (Maximum 300 words)

Will this program continue after the funding for this project has completed? How?

How enterprises/stakeholders will contribute to this training program and to its running in future after funding from B-SEP project

9

2. Target groups

2.1 Intended Beneficiaries

.

2.2 Direct Recipients

2.2.1 Intermediate partner groups

2.2.2 Workers’ and Employers’ organizations

2.2.3 Governmental and non-governmental organizations/departments

10

3. Institutional framework

3.1 Implementing Agent (Maximum 1 page)

Organizational structure

Key areas of expertise

Staffing

Award or recognition

Certification/licence

3.2 Collaborating Institutions (For example BMET, BEF, ISC, Employer’s organizations, etc.)

4. Objectives

4.1 Development objective

4.2 Immediate objective

Implementation Agreement Summary Outline (version 1.0 (EN) 01.03.2012) 11

5. Major outputs and activities

5.1 Outputs

OUTPUT 1:

OUTPUT 1.1:

OUTPUT 1.2: ………………

OUTPUT 2:

OUTPUT 2.1:

OUTPUT 2.2: ………………

5.2 Activities

Objective Nº 1: ………..

Output 1.1

Activity 1.1.1:

Activity 1.1.2:

Activity 1.1.3:

Objective Nº 2: ……………

Output 2.1: Activity 2.1.1:

6. Indicators

OBJECTIVE INDICATORS OF ACHIEVEMENT

MEANS OF VERIFICATION

OBJECTIVE 1:

OBJECTIVE 2:

12

7. Planning, monitoring & evaluation arrangements

7.1 Planning

7.2 Monitoring

7.3 Evaluation

8. Inputs

8.1 Inputs by the ILO:

8.2 National or Local Inputs

13

9. Budget

Budget Sheet

In Agreement Currency: (Please add detail budget, if necessary)

SL Major Activities No. of Unit

Days/ Month

Unit Cost in BDT

Total

1. Project Management and support Cost

1.1

1.2

1.3

1.4

Sub-total 1

2. Logistics cost for organization apprenticeship program

2.1

2.2

2.3

Sub-total 2

3. Skills Training support cost (on the job and off the job)

3.1

3.2

3.3

3.4

Sub Total 3

4. Service Charge

4.1 Service Charge (Sub-total 2 and 3)

Sub-total 4

Grand total

Total: (USD)