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B@NCS24 SOFTWARE SOLUTION

An Industrial Internship Report

Submitted by

ARIHANT

(11BCE0071)

In partial fulfillment for the award of the degree of

BACHELOR OF TECHNOLOGY

In

COMPUTER SCIENCE AND ENGINEERING

VIT

U N I V E R S I T Y

(Estd. u/s 3 of UGC Act 1956)

Vellore - 632 014, Tamil Nadu, India

SCHOOL OF COMPUTING SCIENCE AND

ENGINEERING

NOVEMBER 2014

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DECLARATION BY THE CANDIDATE

I hereby declare that the Industrial Internship report entitled B@NCS24

SOFTWARE SOLUTION

submitted by me to Vellore Institute of

Technology, Vellore in partial fulfillment of the requirement for the

award of the degree of Bachelor Of Technologyin Computer Science

and Technology is a record of bonafide industrial training undertaken

by me under the supervision of Prabhat Kumar and Govinda K. I

further declare that the work reported in this report has not been

submitted and will not be submitted, either in part or in full, for theaward of any other degree or diploma in this institute or any other

institute or university.

Vellore: Signature of the Candidate

Date: 14thNovember 2014

VIT

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U N I V E R S I T Y

(Estd. u/s 3 of UGC Act 1956)

Vellore - 632 014, Tamil Nadu, India

School of Computing Science & Engineering

BONAFIDE CERTIFICATE

This is to certify that the Industrial Internship report entitled

BANCS@24 SOFTWARE SOLUTION STUDY REPORT

submitted by ARIHANT (11BCE0071) to Vellore Institute of

Technology, Vellore in partial fulfillment of the requirement for the

award of the degree of Bachelor Of Technology in Computer Science

and Technology is a record of bonafide Industrial Internship undertaken

by him/her under my supervision. The training fulfills the requirements

as per the regulations of this Institute and in my opinion meets the

necessary standards for submission. The contents of this report have not

been submitted and will not be submitted either in part or in full, for the

award of any other degree or diploma in this institute or any other

institute or university.

GOVINDA K

Senior Assistant Professor

Date: 14thNovember 2014

Internal Examiner (s) External Examiner (s)

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ACKNOWLEDGEMENT

The extensive endeavor, bliss and euphoria that accompany the successful

completion of the task would not be complete without the expression of gratitude

to the people who made it possible. I take this opportunity to acknowledge all

those who guided, encouraged and helped me in winding up this project.

I am very thankful to Mr. Prabhat Kumar, who gave me guidance throughout my

stint. I would also like to extend my feelings of gratitude towards my faculty

mentor Professor Govinda K, for his constant guidance, support and correcting

where I was wrong. I thank them with full zeal and enthusiasm that they gave this

big opportunity to me.

Place : Vellore

(ARIHANT)Date : 14thNovember 2014

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TABLE OF CONTENTS

CHAPTER NO. TITLE PAGE NO.

LIST OF TABLES 6

LIST OF FIGURES 7

LIST OF SYMBOLS 8

1. ABSTRACT 9

2. INTRODUCTION

2.1 ALLAHABAD BANK

2.2 CORE BANKING SOLUTION

3 B@NCS24 SOFTWARE

3.1

3.2

3.3

3.4

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List of Figures

Figure 1:

Figure 2:

Figure 3:

Figure 4:

Figure 5:

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List of Abbreviations:

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1. ABSTRACT

Allahabad Bank is a nationalized bank with its headquarters in Kolkata, India.

It is the oldest joint stock bank in India. It is a retail bank. Retail banking is

when a bank executes transactions directly with consumers, rather than

corporations or other banks. Services offered include savings and

Transactional accounts, mortgages, personal loans, debit cards, and credit

cards. The term is generally used to distinguish these banking services

from investment banking, commercial banking or wholesale banking. It may

also be used to refer to a division of a bank dealing with retail customers and

can also be termed as Personal Banking services.

Allahabad Bank uses BaNCS@24software to deliver banking services to its

customers throughout the country. It is a core banking software (CBS) suite

developed by Tata Consultancy Services for use by retail banks.

It includes functions for universal banking, core banking, payments,

compliance, financial inclusion, Islamic banking and treasury operations.

There are also modules that deal with capital markets and the insurance

business. Allahabad Bank, among many others is using BaNCS@24 software

to meet their retail banking services. The Software was developed in

COBOL.

The BaNCS product suite for banking, capital markets and insurance enables

business transformation in financial services. Increasing operational

efficiency and helping financial institutions stay agile; it delivers a

competitive edge with unmatched certainty. It has performed better than

established benchmarks.

The core banking solution from TCS BaNCS on HP Integrity servers

delivered outstanding benchmark results for one of the worlds largest

retail banks, with online throughput at 10,716 transactions per

Second (TPS) and end-of-month interest capitalization process

conducted in 58 minutes and 47 seconds.

This core banking solution displayed high scalability using target

volumes on the IBM mainframe. For Online Transaction Processing

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(OLTP), the highest average TPS achieved (using full configuration)

was 9,445 TPS with an average CPU utilization of 88.6%.

The

plug and play, component-based product suite consistently turns in

impressive benchmark results, with a fine-tuned, highly scalable technology

architecture that supports financial institutions with the highest capacities for

transaction volumes, peak transactions per second, and transaction history

size. With such a track record, it is only natural that the retail banks like

Allahabad Bank are using this highly efficient software in delivering banking

services to their customers.

This software is used by the bank executives and employees to search, add,

edit the details of any customer who has an account. They can directly open a

new account, request to delete the already existing ones, ask bank employees

to check balance and much more. The aim of this report is to write in detail

the activities of the software which is an online tool and also discuss in detail

the type of physical forms used by bank for offline filling for various

purposes and keeping physical proof of the same.

2. INTRODUCTION

2.1 ALLAHABAD BANK:

Allahabad Bank was founded by group of Europeans on April 24 1865.

The Allahabad Bank has a history of 3 centuries. The Allahabad Bank is

the oldest joint stock Bank in India. Due to business considerations the

head office of Allahabad Bank was shifted to Calcutta (now Kolkatta) in

1923. In March 2007 the business of Allahabad bank reached to a mark

of 150000 crores. The Chairman and Managing Director of Allahabad

Bank is Sri K.R. Kamath. Sri K.K. Agarwal and Sri J.P. Dua are the

executive directors of Allahabad Bank.

The Allahabad bank offers its services to self-employed persons,

Professionals, salaries employees, businessman.

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The Allahabad bank offers three kinds of products Deposit products,

Retail Credit Products and Other Credit Products. The Flexi-fix Deposit,

Rs 5 Banking, Tax Benefit Term Deposit are some of the famous

Deposit Products of the Allahabad Bank.

The Allahabad Bank also offers its services to NRI customers. It offers

International Banking facility for its NRI customers. The deposit

schemes, tax benefits schemes, remittance facility, forex services are

offered by the Allahabad Bank. The NRI services are available in 312

branches of the Allahabad Bank all over the country.

Phil osophy of the Bank

The highest standards of ethical conduct and honest. accurate, fair, full,

sensible and timely disclosures in reports. Compliance with laws,

regulations and rules.

Vision

To put the Bank on a higher growth path by building a Strong Customer-

base through Talent Management, induction of State-of-the-art

Technology and through Structural Re-organization.

Mission

To ensure anywhere and anytime banking for the customer with latest

state-of-the-art technology and by developing effective customer centric

relationship and to emerge as a world-class service provider through

efficient utilization of Human Resources and product innovation.

2.2 CORE BANKING SOLUTION (CBS):

CBS stands for Core Banking Solution, in which all the products,

processes, channels, customer relationship management are integrated

and administered at the central database connecting all the branches and

head office through communication links to provide a single view of the

bank.

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The concept behind CBS is to provide:

Centralised Resource Management, Security Management

Better Management Control And Monitoring

Interface to all the Delivery channels/services to enhance customer

satisfaction

Operational efficiency

Improve profitability

Develop Robust MIS, EIS And Regulatory Compliance

3. ONLINE FUNCTIONALITIES (BaNCS@24

SOFTWARE)

The BaNCS, is a Core banking Solution (CBS) from TCS. It managesend to end operations across all the entities. It is truly browser based

layered security management at application, database and user levels

with inbuilt checks and role-based access management. It provides

solutions that help to deliver personalised services over multiple delivery

channels, while maintaining a collaborative one-to-one relationship with

their customers.

3.1 THE SOFTWARE:

Sali ent F eatures:

Operational ease at low bandwidth consumption

Reduced turnaround time for transactions

Allows more time for developing business

Ability to integrate with the payment system network

Enables anywhere banking

It is a browser based solution.

It is suited for operation on thin clients.

The solution permits certain basic operations during periods when

the network connectivity is out of commission. On resumption, the

data of the intervening period is uploaded and synchronized.

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Soluti on Offeri ngs:

Entire range of banking products including savings, checking,

overdraft and deposit accounts and lending products.

Complement of transactional services including remittance,

foreign exchange, cards and trade finance.

360degree view between banking and customer.

Accessibility through multiple channels, including mobile

banking and internet.

Robust MIS and Compliance capability

Monitoring and reporting of non-performing assets

Managing Agricultural credit and subsidies

Standard product delivery and administration across all branches

3.2 OVERVIEW:

The software has been designed by keeping in mind the increased

convergence of financial services, and offers a 360 view of

customers to the bank and vice versa. There is a definite trend

towards adopting modern technologies, best-in-class components,

and their seamless integration in an SOA-enabled infrastructure.

Sales and service orientation, product configuration, bundling and

differential pricing are gaining importance, with banks focusing on

growth, after a period in which the business thrust was on

operational excellence and cost management. Banks understand

the need to integrate enterprise wide information and move away

from silos to improve risk management, reduce credit risk, and

measure performance. As a result, there is an increased need for a

comprehensive, cost-effective, integrated banking solution that can

provide evolving technology choices, with minimal disruption to

processing and services, while also offering risk management and

compliance tools and capabilities. BaNCS automates every aspectof a bank's operation by integrating front-, middle-, and back-office

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processes in real-time. It supports multi-entity, multi-lingual, and

multi-currency operations, at scalable transaction volumes, with

flexible configuration features. The solution offers unparalleled

value with a low Total Cost of Ownership (TCO), as it can be

installed as a complete package, or deployed in extensible modules

completely integrated with existing legacy systems, as per the

footprint and needs of the financial institution. It is a highly

adaptive and scalable platform that supports institutions of every

operational size and complexity, including banks with the largest

customer base in the world.

Figure 1: Overview of the BaNCS Software

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3.3 BENEFITS:

BaNCS is designed around a business model and is specifically

enabled to service the business objectives of customers, products,

and accounts. The strategy adopted for the solution helps create and

use business processes packaged as services, and facilitates the

application to exchange information and participate in business

processes. It enables a more flexible and standardized solution,

which is designed, developed and deployed covering all the

business functionality scattered across IT systems.

BaNCS offers:

Complete coverage of lines-of-business: Covers deposits,

loan origination and servicing, payments, treasury

management, trade finance, and cards, with functional depth

and market-tested reliability

Multi-channel integration: Provides a consistent customer

experience across multiple channels with total visibility to

the banks servicing agents, enabling banking anywhere

anytime

Single view of the customer and the bank: Provides a

comprehensive view of customer activities across lines of

business and access channels, as well as a single view of the

banks products and services to the customer

Ease of Integration: Provides built-in service integrator

layer to easily integrate with external systems. This can be

done using Web Service, MQ, JMS, http, ftp or any other

industry standard protocol

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Figure 2: BaNCS Expertise

3.4 TECHNOLOGY USED:

BaNCS is based on a flexible multi-tiered architecture consisting of the

presentation layer, business layer, and data layer. The architecture is

message based and compatible with .NET or J2EE channel applications.

Both the presentation logic and the data logic are separated from the

business logic through a component wrapper, allowing for business rules

to be developed independent of the technology. TCS BaNCS runs on a

number of environments such as IBM zSeries, Unix (IBM, HP, SUN),

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and Windows. The solution is SOA-enabled and optimized for SOA

implementations via an ESB.

Figure 3: BaNCS Software Information

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3.5 CBS NAVIGATION MODULES:

3.5.1 CIF CREATION:

1.1 CREATION OF CUSTOMER:PERSONAL

Customer Management'CreateCreate Personal Customer

1.2

CREATION OF CUSTOMER: NON-PERSONAL

Customer Management' Create Create Non-Personal

Customer

1.3 CUSTOMER MODIFICATIONS OR AMENDMENT IN

CUSTOMERS DETAILS

Customer ManagementAmendCustomer Details.

The next field is Option. The drop down here offers the following

options for modification are available:

1: Customer details

2: Temporary Customer Address details

3: Foreign address details.

4: Identification details

5: Personal details

6: Business details

7: Marketing details

8: Financial details

9: Miscellaneous details

1.4 CUSTOMER ENQUIRIES

Customer Management Enquiries Search by CIF Number

1.5 SEARCH CAN BE MADE USING OTHER INFORMATION ALSO:

Customer ManagementEnquiriesSearch by ID Number

Customer ManagementEnquiriesSearch by Name

3.5.2 DEPOSIT ACCOUNTS:

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2.1 Opening of a Saving/Current Account:

Deposit Accounts & ServicesCreateNew Deposit A/c

2.2 Opening of a TDR/STDR/RD/MODS/Saving Plus Account:

Deposit/CC/OD Accounts & ServicesCreateNew

Deposit A/c

2.3 Deposit Account Modification:

Deposit/CC/OD Accounts & ServicesAmendAmend

Deposit Tabbed Screen

2.4 Closure/ Premature Closure of Deposit Accounts:

Transaction PostingDeposit/ CC/OD Account Closures

Closures (Credit Balance)Transfer

2.5 Printing Statement of Account for a Deposit or CC/ OD

Deposit CC/ OD Accounts & ServicesEnquiry

Statement Print

2.6 Print Balance Slip:

Deposit CC/ OD Accounts & ServicesEnquiryPrint

Balance Slip

2.7 TRANSACTION ENQUIRY:

Deposit CC/OD/ Account and ServicesEnquiriesTransaction

Select transaction of this Type as per the requirement.

Transaction

Type

Transaction Name Purpose

99 All Financial For display of Financial transaction only

98 All Cash Transaction For display of cash transactions only.25 Repayment details of

CC/OD

For display of repayment transaction in

CC/OD A/Cs

30 Stop Transaction For display of Stop applied/removal

transaction on an account .

31 Hold transaction For display of Hold(Lien) applied/removal

transaction on an A/C.

33 Message Details For display of Message Setting/Removal

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transaction on an A/C.

34 Dishonoured Cheque

Details

For details of dishonoured cheque in an

account

40 Term Maturity Details To be used for Term Deposit Accounts.

62 Closure Interest

Adjustment

To be used to enquire about closure

transactions.

82 Fee exemptions For details of Fee exemptions given on an

account.

90 Dormant account

Narrative

For details regarding Dormancy of an

account.

Table 1: Brief Description of Mostly Used Transaction types:

2.8 Print New Pass Book:

Deposits CC/OD accountsPassbook UpdatesPrint New

Passbook

2.9 Update Deposit Passbook:

Deposits CC/OD accountsPassbook UpdatesUpdate

3.5.3 TRANSACTION POSTING:

3.1 Cash Payment from DEPOSIT Account by Voucher:

Transactions postingDeposit/CC/OD Accounts

Payments

Cash3.2 Cash Receipts into Deposits Account:

Transactions ProcessingDeposits/CC/OD Accounts

ReceiptsCash

3.3 Cash Payment by Cheque from DepositAccount:

Transactions PostingDeposits/CC/OD Accounts

PaymentsCheque

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3.4 TRANSFER by Cheque from Deposit Account:

Transactions postingDeposit/CC/OD Accounts

TransfersBy Cheque to Deposit

3.5 Transfer Transaction in Deposit Account by Vouche:

Transactions ProcessingDeposit/CC/OD Accounts

TransfersBy Voucher to Deposit/Loan

3.5.4 CLEARING MODULE:

4.1 OUTWARD CLEARING:

Stage I: Session Opening::ClearingOutward

ClearingSession Maintenance(Action = Open

session)

Stage II: Cheque Deposit::ClearingOutward

ClearingCheque Deposit

Stage III: Close Session::ClearingOutward

Clearing Session Maintenance (Action = Closes

session)

Stage IV: Extraction::ClearingOutward Clearing

Session Maintenance (Action = Extract)

Stage V: Mark Return::ClearingOutward Clearing

Mark Return

Stage VI: Clear Batch ::ClearingOutward Clearing

Session Maintenance (Action = Clear Batch)

4.2 INWARD CLEARING:

Field FunctionInward Clearing Batch

CAS: Manual Cheque Presentation for the customers

accounts or select SCR:020071: Remittances

(DD/BC/GC/TC) for remittance payment.

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3.5.5 NPA FUNCTIONALITIES:

Non-Performing Assets in B@ncs24 have been classified into

7 categories, which are called asRISK GRADES:

RISK

GRADEDESCRIPTION

00 Standard Asset

01 Standard But Temporarily Irregular Asset

02 Standard But Irregular for Over 60 Days

04 Sub-Standard Asset

05 Doubtful AssetLess than 1 Year

06 Doubtful Asset = > 1 Year but < 3 Years

07 Doubtful Asset = > 3 Years

08 Loss Asset

TABLE 2: RISK GRADES (NPA)

Arre

ar

Cond

ition

Num

ber

In

Risk

Grad

e of

TL/D

L

accou

nt

Description

Number of

Days /

Percentage of

erosion

New

NPA

Status of

that

account

101 00 Excess Drawings / Irregularity 30 Days 01



104 00 Erosion in Security Value 90.10% 08






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112 01 Auto Upgrade -- 00

113 02 Auto Upgrade -- 00TABLE 3: ARREAR CONDITIONS FOR DL/TL ACCOUNTS

No. Grade Description No. of Days Status




204 00 Interest not Serviced 30 Days 01



207 00 Non submission of Stock Statement 90 Days 04



210 00 Non submission of Renewal Data 180 Days 04













TABLE 4: ARREAR CONDITIONS OF CC/OD ACCOUNTS

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4. OFFLINE FUNCTIONALITIES (PHYSICAL FORMS)

4.1

FORMS USED:

First step for the bank is to make customers. For this and for later whenthe customer is using the banks services, there are different forms used

in the bank for different purposes.

CIF (Customer I nformation F ile):

To open an account from the scratch. Only those who have references

(i.e. people already having an account in the bank) can open an account.

CIF number which is unique for every customer is generated. This

number can be used to open multiple accounts in the same bank, or

different branches of the same bank. This CIF number is permanent and

is not deleted even after the account is closed by customer.

FORM 60:

Its a form of declaration filled by a person who does not have either a

PAN or general index register and who makes payment in cash in

respect of any transactions.

FORM 61:

Form of declaration to be filed by a person who has agricultural income

and is not in receipt of any other income chargeable to income-tax in

respect of specified transactions. This form is usually filled out by

farmers.

FUNDS TRANSFER FORM:

This form is used to transfer money under Real Time Gross Settlement

or RTGS scheme. Applicant can request bank to remit through RTGS a

specified sum against cheque/debit to his/her account with banks

branch. Applicant is called remitter.

Apart from these, there are deposit/withdrawal order forms. There is

separate form for demand draft, cheque deposit etc. There are forms for

issuing of cheque book and ATM-cum debit card or debit-cum ATM

card. There is also a form in case bank has to return cheque/draft/pay

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order to the customer in case of some failure on part of the applicant

specifying the reason for which it is returned back.

There is personalized card for farmers community called the Kisan

Credit Card (KCC) under which Allahabad bank is bound to provide

crop loans to farmers at subsidized rates for viable agricultural purposes.

At Allahabad bank, term loan limit is set at 10 lacks on interest rate of

4%.

Most of the work done is not simple borrowing or lending but that of

monitoring the transactions. The whole days transactions are compiled

next day (all forms of DD/cheque/Cash payments) and then crossed off

so that if there is some error in debting/crediting, it can be sorted out

without any delay.

4.2 OTHER COMPONENTS:

Cleari ng House:

Various banks enter an agreement to exchange financial flows between

their customers. Clearing house acts as a participant which takes risk of

defaults and ensures payment in spite of that. Clearing is necessary to

turn promise of payment into actual movement of money. Now, under

new rules, instead of banks, Reserve Bank of India sets up clearing

houses wherever there are banks. These days, banks have separate

service branches to deal with clearing houses.

I FSC (Indian F inancial System Code):

IFSC code is used to uniquely identifying a bank branch participating in

electronic funds settlement system. Two main systems exist. One is Real

Time Gross Settlement (RTGS) and other one is National Electronic

Funds Transfer (NEFT). The IFSC code is used by these systems to

route the messages to the destination bank/branches. Branch wise list of

IFSC is available with all the bank branches participating in inter-bank

electronic funds transfer.

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5.CONCLUSION

First step is making a customer. Then comes delivering the service part.

There is an online module used by Allahabad Bank, called B@NCS24

developed by TCS, which is used to deliver all the retail banking services to

the customers. Various modules from making a customer, to printing reports,

calculating NPAs, etc are all well corporated in the software. Also, there are

many physical forms used in the bank for various propose that needs to be

filled. This is used as physical evidence in case online functionalities face

some technical problems.

Most of the work done in the bank is not simple borrowing or lending as mostof us understand, but that of monitoring the transactions. Clearing houses are

set up by the central bank with pre-determined mutual consent between the

banks to turn promise of payment into actual movement of money. The whole

days transactions are compiled and then next day (all forms of

DD/cheque/Cash payments) they are cross checked and then crossed off so

that if there is some error in debting or crediting, it can be sorted out without

any delay.

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6. REFERENCES

Documents

BANCS@24