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d ( il)Banco Santander (Brasil) S.A.
Investor Meetings PresentationInvestor Meetings Presentation
May 2010
2
This presentation was prepared by Banco Santander (Brasil) S.A. It is provided forp p p y ( ) pinformational purposes only and does not constitute an offer to sell or a solicitation tobuy any security. It may contain forecasts about future events. Thesepredictions/estimates evidently involve risks and uncertainties, whether foreseen ornot by the Company. Therefore, the future results of the Company may differ fromy p y , p y ycurrent expectations. Past performance and/or these predictions are not guarantee offuture performance. The Company is not obliged to update the presentation/suchforecasts in light of new events or circumstances.© 2010 by Banco Santander (Brasil) S.A.. All Rights Reserved.y ( ) g
1. Santander Group Overview
2. Macroeconomic Scenario
3. Santander Brazil: Strategy
4. Business
5. Results
6. Loan Portfolio Quality
Santander Group has a worldwide presence 4
The Group’s FootprintUSA
• Branches: 722• Customers: 1 7MM
UK 3
• Ranking1: 6th
• Mkt share1: 10%• Customers: 1.7MM
Brazil 6
• Ranking1: 3rd
Mkt h 1 10%
• Mkt. share1: 10%• Branches: 1,322• Customers: 25.6MM
• Mkt. share1: 10%• Branches: 3,593• Customers: 22.4MM
Spain 2
Ranking1: 1st
Mexico• Ranking1: 3rd
• Mkt. share1: 15%
• Ranking1: 1st
• Mkt. share1: 17%• Branches: 4,764• Customers: 11.4MM
t s a e 5%• Branches: 1,093• Customers: 8.8MM Chile
• Ranking1: 1st
• Mkt. share1: 19%• Branches: 498
Portugal 5
• Ranking1: 4th
• Mkt. share1: 10%• Branches: 763
Santander Consumer 4
• Branches: 311• Dealers: >100,000• Customers: 12 9MM• Branches: 498
• Customers: 3.2MM• Branches: 763• Customers: 2.2MM
• Customers: 12.9MM
(1) Loans + deposits (balance sheet funds) + mutual funds(2) Santander Consumer not included (in Spain: 3.3 million customers and 77 branches; Portugal: 0.3 million customers and 7 branches)(3) Ranking 3rd by retail deposits and 2nd by mortgages portfolio. (4) Presence in 17 countries. Loyalty cards not included under customers(5) Third largest private bank in Portugal and first by profit in 2009(6) Excluding public-sector banks.
Source: Santander
Grupo Santander is among the largest banks in the world 5
Significant presence in Europe and in the Americas
US$ MM 1Q10
One of the largest banks in the world
US$ MM 1Q10Assets 1,539,787Loans 920,817
Shareholders’ Equity 101,944191.5
246.4ICBC (China)
China Construction Bank
Assets Under Management 1,730,791
Net Attributable Income 1 3,061
1 Excludes Income distributed to Minority Shareholders 176.8
177.8
179.1Bank of America
JPMorgan Chase
HSBC
Standard & Poor’s AA
Group’s credit ratings
115 7
152.3
161.2Wells Fargo
Bank of China
CitigroupStandard & Poor s AAMoody’s Aa2Fitch AADBRS AA 91.2
109.6
115.7Citigroup
Santander
BNP Paribas
Source: Bloomberg (as of March 31, 2010)
Santander is present in the main Latin American countries and is 6
US$ MM 1Q10
Branches 5,757
the leader among the international banks operating in the regionSantander Latin America Highlights
Employees 86,576Customers (million) 37.7Loans 137,688Deposits 156,328Mexico
Puerto Rico
Deposits 156,328Mutual and Pension Funds1 92,376Net Attributable Income2 5,331
Mexico
ColombiaBrazil
1 Include Managed portfolios2 Excludes Income distributed to Minority Shareholders
ChileUruguay
Peru Profits by geographical area
Argentina
Uruguay
Latin America represents 35% of Santander’s world results
1. Santander Group Overview
2. Macroeconomic Scenario
3 Santander Brazil: Strategy3. Santander Brazil: Strategy
4. Business
5. Results
6. Loan Portfolio Quality
Macroeconomic Scenario 8
Economy retakes growth in 2010
GDP (year-on-year growth %) Interest Rate - Selic (%)(y y g %) (%)End of Period
11.2513.75
8.7512.00 12.00
6.1 5.1 5.84.5
2007 2008 2009 2010(e) 2011(e)-0,2
2007 2008 2009 2010(e) 2011(e)
Inflation (IPCA %) Exchange Rate – (R$/US$)End of Period
2 344.5
5.9
4 35.5 5.0
1.772.34
1.74 1.95 2.104.3
Sources: The Brazilian Central Bank, IBGE and Santander Research
2007 2008 2009 2010(e) 2011(e)2007 2008 2009 2010(e) 2011(e)
1. Santander Group Overview
2. Macroeconomic Scenario
3. Santander Brazil: Strategy
4. Business
5. Results
6. Loan Portfolio Quality
Santander Brasil National Footprint 10
M /10 Market Share
It is the 3rd largest private bank in Brazil, with scale to compete with top Banks in the Region
p
Mar/10 Market Shareby number of branches
February/2010Loans (R$ MM) 139,910
Funding from Clients¹ (R$ MM) 133,757
North: 5% of GDPShare: 5%
St di t ib ti l tf
Funding Total² (R$ MM) 240,329
Net Income (R$ MM) 1,763Northeast: 13% of GDP
Share : 7%
Middl t 9% f GDP
One of the banks with highest number of distribution outlets in the
South/Southeast region (73% of GDP)
Strong distribution platform…
Southeast: 57% of GDPShare : 15%
Middle-west: 9% of GDPShare : 5%
2,091 1,496 18.102
Branches Mini Branches ATM’s South: 16% of GDP
Share : 9%
Over 10.4 MM active account holders³Source: The Brazilian Central Bank and IBGE. GDP date: 2007.1) Demand Deposits + Time Deposits + Savings + Debentures + Real Estate Credit Notes (LCI) and Agribusiness Credit Notes (LCA)2) Includes Assets Under Management3) Customers with active accounts during a 30-day period, according to the Brazilian Central Bank.
11Santander and ABN Real: two successful and complementary 11
Acquisition of Geral do Comércio and Noroeste Acquisition of Meridional,
Bozano Simonsen andOpening of the Representative
Office and establishment
Santander and ABN Real: two successful and complementary long stories in Brazil
Santander
2007
19972000
Bozano Simonsen and Banespa
Office and establishment
of Santander Investments
1982-1991
2008
acquires Banco Real
2003Acquisition of Sudameris
August
R ti
Merger ofBanco Real
20081998
Acquisition of Banco Real and Bandepe
Acquisition of Sudameris
Founding of Banco Holandês da América
do Sul / Banco da Lavoura de Minas
G i
Standard & Poor’s BBB- (stable)
Moody’s 1 Baa3 (stable)
Fitch BBB (stable)
Ratings
1917-1925
pGerais
Fitch BBB (stable)
1 Long-term deposits rating
Integration process moves as planned 12Integration process moves as planned
3rd stage2nd stage1st stageAug/08 Mar/09 May/10 Sep/10
12
Centralized areas integratedII
Senior Management Integrated
I
g y p
Risk management, Human resources, Marketing,Auditing financial control, Compliance, etc.
GB&M, Corporate, e Middle
Wholesale, Private & Asset integratedIIIIII
Re-branding
ATMs plataform
ATMs integratedIVV
Credit card systemIVIV
Complete Integration/Unified Network/Unified Brands
VI
Upgrade on branches infrastructure
Branches “Big Bang”Call center integrationUnification of Brands
Insurance SystemVVIVIII
New comercial modelVVII
Unification of Brands
Synergies 13
Synergies
Synergies 13
We reached
R$ million
+338
1 338 We reached cost synergies of R$ 1,338 MM
in 1Q10 R$ 338 MM800
1,000
1,338
in 1Q10, R$ 338 MM above
expectations
Expected Achieved
2009e 1T10e 1T10
p
Santander Acquiring / Conta Integrada 14
Brand I t t i C t i
Pioneer strategy of commercial model
q g g
Brand
MASTERCARD License
Integrated value offer –Acquiring and Banking
Investment in Capturing Network and Processing
Platform
Other POS Capturing
ACQUIRERSERVICES
FINANCIALSERVICES
q g gBusiness
Commercial Model –Distribution/Pricing
C i ti d M di
Other POS Capturing Services
165 thousands POS (Capturing Terminals - 2009)Communication and Media (Capturing Terminals - 2009)“Time To Market”
2012 Goals
150,000 new current accounts originated by the acquiring business
300,000 new affiliated merchants
~ R$ 5 billion in loans
10% market share in terms of transaction volume of the cards market
1. Santander Group Overview
2. Macroeconomic Scenario
3 Santander Brazil: Strategy3. Santander Brazil: Strategy
4. Business
5. Results
6. Loan Portfolio Quality
Santander Loan Portfolio - IFRS 16
2.0%1Q10 1Q09 YoY QoQ
Individuals 43 992 40 503 8 6% 1 8%1.1%
R$ Billion
R$ Million
Individuals 43,992 40,503 8.6% 1.8%
Consumer Financing 25,509 24,511 4.1% 1.6%
SMEs 30 811 33 027 6 7% 2 0%
137.1 134.2 132.9 138.4 139.9
SMEs 30,811 33,027 -6.7% -2.0%
Corporate 39,597 39,076 1.3% 2.5%
T t l IFRS 139 910 137 117 2 0% 1 1%mar.09 jun.09 set.09 dez.09 mar.10sep.09 dec.09
Individuals31%
Corporate 29%
Total IFRS 139,910 137,117 2.0% 1.1%
Consumer Financing
SMEs22%
18%22%
1. Loan´s balances of 2009 were reclassified in order to be comparable to current period numbers, due to re-segmentation of clients in 2010.
Managerial Loan Portfolio - BR GAAP¹ 17
R$ Billion
R$ Milli
3.6%
1.5% Variation
139.1 137.3 136.2 142.0 144.1 1Q10 1Q09 Y-o-Y Q-o-Q
Individuals 46,439 41,349 12.3% 3.5%
Consumer Financing 27,842 26,224 6.2% 1.9%
R$ Million
mar.09 jun.09 sep.09 dec.09 mar.10
Financing
SMEs 30,811 33,027 -6.7% -2.0%
Corporate 39,031 38,497 1.4% 1.7%
Total BR GAAP 144,124 139,097 3.6% 1.5%
5.9%
>15%
Annualized growth rate
3.6%
1Q10/ 1Q09
1Q10/ 4Q09
mar.10/ feb.10Q Q
1. The portfolio in BR GAAP is higher than in IFRS because includes portfolios acquired from other banks and portfolio of the partnership Aymoré
Loans to Individuals: Main Products 18
Payroll Loans¹R$ MM
Auto Loans
32.9%
R$ MM
6.2% 23,054
8,04610,694
21,711
Credit Cards Mortgage²
Mar.09 Mar.10 Mar.09 Mar.10
22.5%
R$ MM
6,8208,357
30.4%
R$ MM
7,4329,689
55.8%2,775
4,324
Mar.09 Mar.10
15.2%4,657 5,365
Mar.09 Mar.10
1. Includes purchase of portfolio of R$ 2,535 million in Mar/10 and R$ 846 million in Mar/09.2. Includes funding for Individuals and Corporate.
Pessoa Física Pessoa JurídicaIndividuals Corporate
Deposits and Assets Under Management 19
1Q10 1Q09 Y-o-Y Q-o-QR$ MillionVariation
R$ Billion
0.3%
6.7%
Demand 13,699 12,356 10.9% -9.5%
Savings 25,781 20,447 26.1% 2.2%
Time 68 252 87 954 -22 4% -9 9%80.1 85.5 93.1 98.4 106.6
225.2 240.3235.7 243.1 239.5
Time 68,252 87,954 22.4% 9.9%
Others¹ 26,025 24,333 7.0% 4.3%
Funding from Clients 133,757 145,090 -7.8% -5.2%
145.1 150.2 150.0 141.1 133.8
mar.09 jun.09 sep.09 dec.09 mar.10F d (AUM) F di f Cli t ¹ Clients
Funds (AUM) 106,572 80,125 33.0% 8.3%
Total 240,329 225,215 6.7% 0.3%
Demand6%
Savings11%
Funds
Funds (AUM) Funding from Clients¹
Time28%
Funds44%
Others¹11%
1. Repurchase commitments backed on Debentures, Real Estate Credit Notes (LCI) and Agribusiness Credit Notes (LCA)
1. Santander Group Overview
2. Macroeconomic Scenario
3. Santander Brazil: Strategygy
4. Business
5. Results
6 Loan Portfolio Quality6. Loan Portfolio Quality
Hi hli htHighlights
Net profit of R$ 1,763 MM in 1Q10, (up 112% YoY and 11% QoQ) driven
21
by revenue growth and cost control
Performance Ratios improvedPerformance Ratios improved
Efficiency Ratio¹: 33.1%, drop of 4.4 p.p. YoY and 4.1 p.p. QoQ
Recurrence²: 61.1%, increase of 8.3 p.p. YoY and 3.5 p.p. QoQ
ROAE³: 18.0%, increase of 2.6 p.p. YoY and 0.1 p.p. QoQ
Sound Balance Sheet Metrics
BIS Ratio³: 24.4% in mar/10
Coverage: 102.8% in mar/10
1. General Expenses excluding amortization / Total Revenue excluding Cayman hedge2. Net Fee/General Expenses excluding amortization 3. Excludes Goodwill on acquired companies (Banco Real and Real Seguros Vida e Previdência)
Net profit 22Net profit
Net profit growth is acceleratingR$ MM
22
R$ MM
76%
112%
11%
1,591 1,5911,763
906 832
4Q08 4Q09 1Q09 4Q09 1Q10
T t l RTotal Revenues
10 2%
23
7 288 7,471 7,598 7,776 8,032
3.3%R$ MM
10.2%
1Q10 1Q09 Y-o-Y
Net Interest Income 5,833 5,172 12.8%
1,443 1,573 1,556 1,666 1,622673 409 386 260 5777,288 , ,Net Fees 1,622 1,443 12.4%
Subtotal 7,455 6,615 12.7%
Others¹ 577 673 -14.3%
5,172 5,489 5,656 5,850 5,833
1Q09 2Q09 3Q09 4Q09 1Q10
Total Revenues 8,032 7,288 10.2%
1Q09 2Q09 3Q09 4Q09 1Q10
Others¹ Net Fees Net Interest Income
1. Result from Financial Operations excluding the fiscal effect of Cayman hedge + Others
Net Fees 24Net Fees 24
1Q10 1Q09 Y-o-Y
Banking fees 588 549 7.1%
Insurance 342 259 32.2%-2 6%
R$ MM12.4%
Asset Management 201 171 17.6%
Credit and Debit Cards 213 171 24.9%
Collection services 125 121 2.8%
Capital Markets 108 64 68 1%
1,443 1,573 1,556 1,666 1,6222.6%
Capital Markets 108 64 68.1%
Trade (COMEX) 102 101 1.3%
Others¹ (56) 8 n.a.
Total 1,622 1,443 12.4%1Q09 2Q09 3Q09 4Q09 1Q10Q Q Q Q Q
1. Includes taxes and others
General Expenses and Amortization 25
R$ MM
General Expenses and Amortization 25
1Q10 1Q09 Y-o-Y Q-o-Q-6.9%
-3.5%
3 0133 048 3 158
Variation
2,731 2,649 2,674 2,893 2,655
317 328 339 265 286Other General Expenses 1,300 1,371 -5.2% -8.6%
Personnel Expenses 1,355 1,360 -0.4% -7.8%
Depreciation &
2,977 3,0133,048 3,158 2,941
, ,
1Q09 2Q09 3Q09 4Q09 1Q10
Depreciation & Amortization 286 317 -9.8% 7.9%
Total 2,941 3,048 -3.5% -6.9%
Depreciation and Amortization General Expenses
Gross Revenue¹ and General Expenses²R$ MM 1Q10 x 1Q109
Gross Revenue vs General Expenses 26
7,288 7,471 7,598 7,776 8,032
R$ MM 1Q10 x 1Q109
10.2%
2.7 3.0
2,731 2,649 2,674 2,893 2,655
1Q09 2Q09 3Q09 4Q09 1Q10
-2.8 %
1Q09 2Q09 3Q09 4Q09 1Q10
General ExpensesGross Revenue
1. Gross Revenue = Total Income excluding Cayman Hedge. Including Cayman Hedge 1Q10/1Q09 grows 7.6%2. Excludes amortization
Results by Segment¹ 27
Net Profit before tax
Global Wholesale Banking
0.9x
Results by Segment
R$ MM
27
Commercial Banking
2.1x
847 758
R$ MM
36%Commercial Banking
Global WholesaleBanking 575
1,2041Q09 1Q10
Asset Management d I 56%
8%1Q09 1Q10
162
and Insurance
2.7xR$ MM
Asset Management and Insurance
59
1Q09 1Q10
1. Does not consider the fiscal effect of Cayman hedge
Performance Ratios 28
Efficiency Ratio¹ (%) Recurrence² (%) ROAE (adjusted)³ (%)
Performance Ratios 28
8.3 p.p.
-4.4 p.p. 2.6 p.p.p p
36.3 37.533.1
19.3
15.418.0
57.0 52.861.1
2009 1Q09 1Q10 2009 1Q09 1Q102009 1Q09 1Q10
1.General Expenses excluding amortization / Total Revenue excluding Cayman hedge2. Net Fee/General Expenses excluding amortization 3. Excludes Goodwill on acquired companies (Banco Real and Real Seguros Vida e Previdência)
N t tNon-recurrent events 29
Value (R$ Million)
Sale of Assets 64
Provision for contingencies (28)
Total (after tax) 37
1. Santander Group Overview
2. Macroeconomic Scenario
3 Santander Brazil: Strategy3. Santander Brazil: Strategy
4. Business
5. Results
6. Loan Portfolio Quality
Q lit f L B k IFRSQuality of Loan Book - IFRS
Coverage²Delinquency Rates¹ (%)
31
8.6 8.89.7 9.3 8.8 107%
97% 101% 102% 103%
5.7 6.15.3 5.3
6.07.0
7.77.2 7.0
97% 101% 102%
4.2
1Q09 2Q09 3Q09 4Q09 1Q10
Individuals Corporate Total
1Q09 2Q09 3Q09 4Q09 1Q10
Individuals Corporate Total
1. Nonperforming loans for over 90 days + performing loans with high delinquency risk / total loans managerial2. Allowance for Loan Losses / nonperforming loans for over 90 days + performing loans with high delinquency risk
Quality of Loan Book BR GAAP 32
Delinquency Over 90¹ (%) NPL Over 60² (%) Coverage Ratio Over 90³
Quality of Loan Book – BR GAAP 32
7 2 7 47.9 7.8
7 2
8.9 9.2 9.4 9.28.7
7.6 7.77.2 7.4 7.2
5.1 5.3
5.0
6.2 6.55.9
5.4 114%97% 108% 113% 120%
6.2 6.1
4 7 4 4
6.26.8 6.4
3.24.2
3.7
1Q09 2Q09 3Q09 4Q09 1Q10 1Q09 2Q09 3Q09 4Q09 1Q10
4.04.7 4.4
1Q09 2Q09 3Q09 4Q09 1Q10
Individuals Corporate Total
1Q09 2Q09 3Q09 4Q09 1Q10
Individuals Corporate Total
1) Nonperforming loans for over 90 days / total loans BR GAAP2) Nonperforming loans for over 60 days / total loans BR GAAP3) Allowance for Loan Losses / nonperforming loans for over 90 days + performing loans with high delinquency risk
Allowance for Loan Losses¹ - IFRS 33
R$ MM
Allowance for Loan Losses IFRS 33
1.8%
11.9%3 008
1Q10 1Q09 Y-o-Y
2,360 2,467 2,148
2,403 500
3,008
1Q10 1Q09 Y o Y
Allowance for loan losses 2,403 2,360 1.8%
2,508
1Q09 2Q09 3Q09 4Q09 1Q101Q09 2Q09 3Q09 4Q09 1Q10
Additional Provision
1. Includes recoveries of written-off credits
Conclusion 34
Integration is evolving as scheduled
• Credit card platform integration concluded in the 1Q10 and final tests for branch networki t ti
Activities
integration• Costs controlled and synergies obtained
• Loan book growth is accellerating
Well behaved results
Loan book growth is accellerating
• Commercial re-alignment to cacht up loan activity in corporate loans
• Launching of “Conta Integrada” product focusing SMEs
Well behaved results
• Balanced between
• Gross jaws increased by 13 p p
RevenuesCosts
Improved asset quality
• Gross jaws increased by 13 p.p.
• NPLs over 60 and 90 days continue its declining trend
• Increased coverage
AnnexesAnnexes
R ili ti IFRS BRGAAP 36Reconciliation IFRS x BRGAAP
1Q10R$ MM
36
BR GAAP Net Profit 1,015
R l f G d ill ti ti / Oth 832- Reversal of Goodwill amortization / Others 832
- PPA amortization (58)
- Others (26)
IFRS Net profit 1,763
Adjusted Allowance for Loan Losses¹ - BR GAAP 37Adjusted Allowance for Loan Losses BR GAAPR$ MM
-9.6%
37
2,413 2,490 2,462569
-11.4%
2,403 2,181
569419 157
1Q10 1Q09 Y o Y Q o Q
1Q09 2Q09 3Q09 4Q09 1Q10
1Q10 1Q09 Y-o-Y Q-o-Q
Adjusted Allowance for Loan Losses² 2,181 2,413 -9.6% -11.4%
Increase in Additional Provision
Decrease in Additional Provision
1.Excluding recoveries of written-off credits2.Allowance for Loan Losses adjusted by the increase/decrease in additional provision
Corporate Governance 38
Banco Santander’s units are listed in
Corporate Governance 38
BM&FBOVESPA and in the NYSE
Level 2 of BM&FBOVESPA stock exchange with 100% of Tag Along
The Bank is managed by the Board of Directors and the Executive Board, supported by specialized committees
Board of Directors
3 Executive Board Members
3 Board Members of Grupo Santander Spain
3 Independent Board Members
Sustainable Development 39
Sustainability in business
Business: Santander Universities; Real CDB Sustentável; Fundo Ethical; Fundo Floresta Real; Financing for Sustainability; Real ; ; g y;Microcredit; Carbon Credits; Real Tourism
Involving clients: Put Sustainability into Practice, Socio Environmental Risk Assessment; Sustainability Program in the Construction Sector
Sustainability in Management
Involving Staff (Program for Development of Leadership for Sustainability; Workshops on Sustainability, Diversity) and suppliers (providing management)
Eco-efficiency: Use of paper certified as eco-friendly; Eco-efficiency in the group’s branch network; collection of used batteries; ISO14001 certified administrative buildings; Sustainable Branches; Torre S t dSantander
Private and Social Investment : Implementing projects with public and private partners, employees, NGOs and community. For example: Amigo de Valor; Projeto Escola Brasil(Brazilian Schools’ Project); Parceiros em Ação(Brazilian Schools Project); Parceiros em Ação.
C t St tCorporate Structure 40
Date: 12.31.2009 * simplified
Investor Relations
Juscelino Kubitscheck Avenue 2,235 10th floor São Paulo | SP | Brazil | 04543-011Tel. (55 11) 3553-3300e-mail: [email protected]