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An Exchange 2007 redirect restore to

Recovery Storage Group of a different

Exchange 2007 server fails with error "V-79-57344-65233 - A failure occurred

querying the Writer status. "Article: TECH75556 | Created: 2009-01-13 02:44 UTC | Updated: 2010-01-04 05:35 UTC

Article Type

Technical Solution

Product(s)

• Backup Exec -> 12.0 -> 12.5 -> 12.5 SP2

• Β α χ κ υ π   Ε ξ ε χ  -> 12.0 -> 12.5

• Β α χ κ υ π   Ε ξ ε χ  -> 12.0

Σ η ο ω   α λ λ• Β α χ κ υ π   Ε ξ ε χ  -> 11d (11.0) -> 11d (11.0) 7170

• Β α χ κ υ π   Ε ξ ε χ  -> 11d (11.0)

Σ η ο ω   λ ε σ σEnvironment

• Microsoft -> Windows Server 2003 -> Storage Server SP2

• Microsoft -> Windows Server 2003 -> Standard Server SP2

• Microsoft -> Windows Server 2003 -> Enterprise SP2

• Σ η ο ω   α λ λ 

• Microsoft -> Windows Server 2003 -> DataCenter Σ η ο ω   λ ε σ σ

Languages

• English

Problem

An Exchange 2007 redirect restore to Recovery Storage Group of a different Exchange

2007 server fails with error "V-79-57344-65233 - A failure occurred querying the Writer status. "

Error

V-79-57344-65233 - A failure occurred querying the Writer status.

Solution

An Exchange 2007 redirect restore to Recovery Storage Group of a different Exchange

2007 server fails with the above error.

The following events are logged in the Application log on the Exchange server during therestore process:

Event Type: Error

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Event Source: MSExchangeIS

Event Category: Exchange VSS Writer

Event ID: 9717

Date: 9/9/2009

Time: 12:18:16 PM

User: N/AComputer: ServerName

Description:Exchange VSS Writer failed with error code -2147221233 when

processing the post-restore event.

If any databases were restored, they are likely in a dirty-shutdown state.

If debugging is enabled for the remote agent on the Backup Exec server and the

Exchange server, then the remote agent debug log on the Exchange server displays the

error as shown below. For more information on how to enable debugging in Backup Execplease refer the Related Documents section below.

-----------------------------------------------------------------------------------------------------------

-----------------------------------------------------

[6192] 10/07/09 17:43:18 Status VSS_E_WRITERERROR_RETRYABLE(0x800423F3) State 14 getting Writer Microsoft Exchange Writer ID 76FE1AC4-

15F7-4BCD-987E-8E1ACB462FB7 status in SHADOW::GetWriterStatus

[6192] 10/07/09 17:43:18 Informational: Status FS_WRITER_STATUS_FAILURE

(0xE000FED1) returned getting Writer status during

SNAPSHOT_NOTIFICATION::InitForRestore

[6192] 10/07/09 17:43:22 brUtil::SetupDLE Error: Could not find the DLE Z: .

[6192] 10/07/09 17:43:22 brUtil::SetupObjectForReadWrite Error: 0xE0000352

Could not set up the infrastructure needed to read the next object

Z:\LOGS\_restoredLogs\E020002A6F9.log

[6192] 10/07/09 17:43:22 Status E_FS_VOLUME_NOT_FOUND (0xE0000352)

writing Component Logs BrUtil object stream 0x54454D45 in

SHADOW::WriteComponent

[6192] 10/07/09 17:43:22 LP_ENV::MsgError: error 0xe0000352 processing object

Logs

[6192] 10/07/09 17:43:22 Informational status VSS_E_OBJECT_NOT_FOUND

(0x80042308) returned setting Component 'Logs' file restore status in

SHADOW::CloseComponent

6192] 10/07/09 17:43:22 Status VSS_E_WRITERERROR_RETRYABLE

(0x800423F3) State 14 getting Writer Microsoft Exchange Writer ID 76FE1AC4-

15F7-4BCD-987E-8E1ACB462FB7 status in SHADOW::GetWriterStatus

[6192] 10/07/09 17:43:22 Status FS_WRITER_STATUS_FAILURE (0xE000FED1)

returned getting Writer status during

SNAPSHOT_NOTIFICATION::RestoreComplete

[6192] 10/07/09 17:43:22 Status 0xE000FED1 calling RestoreComplete in

LP_DoRestore

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Workaround:

Run a redirect restore of the Exchange 2007 Information Store backup to a flat file and

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mount the Exchange database manually.

Refer the tech note below for further information on restoring Exchange 2003/2007

snapshot backups as a flat file.How to restore Exchange 2003/2007 snapshot backups as a flat file

http://support.veritas.com/docs/320285

For assistance in getting the Exchange 2007 databases mounted, please refer thefollowing technet documents from Microsoft.

http://technet.microsoft.com/en-us/business/support/library/aa998871.aspx

http://technet.microsoft.com/en-us/business/support/library/bb123587.aspxFor further assistance in getting the Exchange databases mounted, please contact

Microsoft.

/apps/media/inquira/resources /resources

Related Articles

Running a restore of a single Exchange 2007 Mailbox database to a Recovery StorageGroup (RSG) fails with the error "0xe000fed1 - A failure occurred querying the Writer 

status."

A Redirected Restore from an Incremental/Differential backup set of an Exchange 2007database to a Recovery Storage Group (RSG) or an Alter nate Storage Group fails with

the error "A failure occurred querying the Writer status".

An Exchange 2007 redirect restore to Recovery Storage Group or to file fails with error "A failure occurred writing an object"

Restore of an Exchange 2007 database fails with the error "0xe000fed1 - A failure

occurred querying the Writer status"

How to restore Exchange 2003/2007 and 2010 snapshot back ups as a flat fileArticle URL http://www.symantec.com/docs/TECH75556

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