PowerPoint PresentationDebbie Jones, Supervisor Quality Initiatives
Region of Waterloo, February 2017
Docs 2341936
CMSM Roles
Engage
TQM
Partnership
New system-wide approach needed
CE -
Rethink our Values
Local Context for Quality Pr
io r t
CMSM- Distribution of funds/funding agreements (Ministry of
Children and Youth
RTB – voluntary process changed to expectation of
participation
Children's Services Early Learning and Child Care Service Plan
guided the quality expectations
Ministry of Education became responsible for Early Learning and
Child Care
CMSM: System Manager role evolved
Resources and supports for capacity-building were provided as a
result of FDK and other changes
Local requirements, Expectations i.e. RTB became mandatory,
incentive grants were introduced
Exploring Total Quality Management
Total involves everyone and all processes
Quality the degree to which the service meets or exceeds customer
expectations
Management how the organization will support staff to achieve
expected outcomes
Evolution of Quality Models
Partnership
o Region of Waterloo and the City of Hamilton Children's Services
Departments collaborated: • Gathered perspective from 14
Ontario
Municipalities
Co-constructed Framework
oCollaboration is the key to building a successful community-wide
approach
Our Vision for Quality
Public management of the system Program delivery at local
level
Parent involvement
Evidence-informed
$
for the system
Ongoing training for supervisors and program staff
Good wages and working conditions
Eight Elements of
0 Adequate, sustained public investment Coordinated program
administration
Core/base funding Policy development Regulation and
monitoringCapital funding
Quality improvement mechanisms Affordable parent fees
Early Years Engage: Continuous quality improvement
It is NOT:
RTB, it is a deeper, broader look at quality
Focused on levels (Bronze, Silver, and Gold) A binder to complete
each year A "one size fits all" project
Early Years Engage: Continuous quality improvement
It IS: Embedded in all processes (professional learning, business
planning, communication with families and each other) Built on a
foundation of the 8 Elements of Quality An integrated approach
On-going, continuously evolving and changing Mandatory for all
Service Contract holders to participate To involve everyone
(supervisors, educators, CMSM, and parents are invested in the
process) An opportunity to align and strengthen the work of quality
at the system-level
~~ Early Years Continuous quality improvement in Waterloo Region~._
Engage
Early Years Engage
o Staff Training and Development Policy • Continuous Professional
Learning
o Annual Planning and Site Visit o System-wide Parent Survey
oOneList Waterloo Region o Children's Services Portal o Annual
Income Statement o New Service Provider Guide
System- wide
Parent Survey
about the system
o To help CMSM better understand /assess what supports are needed
and where they are needed
System- wide
Parent Survey
o Survey will have two components: • System-level questions •
Program-level questions
System- wide
Parent Survey
• experience with services used (OneList, Special Needs
Resources)
• availability/accessibility of services required
• barriers
• parents perceptions about their child care experiences
• Use HDLH foundations as the lens
*Belonging *Well-being
*Engagement *Expression
o Working Group (March-November 2017) • A call was made for
working
System- group members at the Jan. wide 2017 quality
consultations
• Working Group Members Parent represent a broad range of Survey
organizations across the Early Years System
The Working Group's Role:
o Make recommendations on the survey timing, promotion and
delivery
o To provide feedback on the survey introduction to help families
understand why the survey is being conducted and what is being
measured
System- wide
Parent Survey
The Working Group's Role:
o To help inform what the survey summary for operators and families
will look like
o Provide input on how survey data will be used in planning
OneList Waterloo
o
Children's Services Portal
Central access point for Children’s Services • Launching in 2017 •
Share information with Operators
• Post materials and resources • Coordinate the submission of
documents
processes • Procedures of confirming operator
compliance with service agreements and guidelines Audit procedures
Reporting
Annual Income Statement
Annual Income Statement
oOperator Annual Income Statement • Detail how funding received was
expended
Staff costs Administration
Utilities Other Expenses
New Service
Provider Guide
Before the Region will enter into an agreement the program shall: •
Have defined criteria and
requirements • Be aligned with new Early Years
Engage: Continuous quality improvement approach
• Be engaged in best practices in early childhood education
• Ensure accountability, and sound business practice
New Service
Provider Guide
oMore engagement from first point of contact: • Completion of an
assessment tool • Discuss plans for approach to: Quality Financial
management Staffing and professional development Inclusiveness
Parent engagement
Early Years Experts
Ontario Municipalities
More Information Other Early Years Engage Webinars o Staff Training
and Development Policy o Annual Planning and Site Visit
KAHOOT! Quality Game
We have created a fun way to review the Background and Overview
webinar: • Smart device connected to Wifi is required • Type in
kahoot.it on your smart device's
browser, enter the game pin and play along • A link with game
instructions can be found on
the page where you found the webinar.
Kim Sangüesa, Manager Early Learning Services
[email protected] or 519-575-4400 ext. 5429
Debbie Jones, Supervisor Quality Initiatives
[email protected] or 519-575-4400 ext. 5044
Leah Clarke, Coordinator Quality Initiatives
[email protected] or 519-575-4400 ext. 3278
Presenter: Debbie Jones, Supervisor Quality Initiatives
Region of Waterloo, February 2017
EARLY YEARS ENGAGE
Staff Training and Development Policy
Intent Continuous professional learning by early years
professionals is an integral component of the development and
ongoing growth of a high quality early years system. The intent of
this policy is to help foster a climate where all professionals in
this sector are actively engaged, and well supported in pursuing
and achieving their learning goals.
The following is a summary of the requirements that are to be a
part of each organization’s Staff Training and Development
Policy.
Summary of Requirements for Staff Training and Development
Policy
Ongoing Professional Learning
All* professionals are required to engage in ongoing professional
learning through the development and completion of an annual
Professional Learning Plan.
System partners will detail how professional development
opportunities [workshops and conferences, links to news and updates
from the Province, Ministry or community agency, Communities of
Practice meetings, printed/video resources, community calendar,
etc.] offered through the Professional Resource Centre (PRC) at
Conestoga College or other community partners are made available to
all professionals within their organization. In addition, specify
how knowledge gained from professional development activities
engaged in by staff is shared with all staff and how transfer to
practice of knowledge and skills is supported by the
organization.
Staff Training
and Develop
ment Policy
Why? o Create a climate where all
professionals in this sector are actively engaged, and well
supported in pursuing and achieving their learning goals
Staff What? Training Ongoing Professional Learning
and Develop- oOngoing Professional Learning
(CCEYA,2015) ment oSupport (CCEYA,2015) Policy
Staff Training
and Develop
ment Policy
What? Ongoing Professional Learning oAll professionals are
required
to engage in Continuous Professional Learning (CPL) and complete an
annual Professional Learning Plan
Staff Training
and Develop
ment Policy
Ongoing Professional Learning (cont…) o System partners will detail
how
professional learning opportunities are made available to all
professionals within their organization
o Detail how knowledge gained from professional learning is shared
and how transfer to practice of knowledge is supported (e.g. sample
reflection tool)
o Organizations are required to hold one Professional Resource
Centre membership and identify this to their staff
Examples of Continuous Professional
Staff Training
and Develop
ment Policy
Support o Managers/Supervisors/Owners will
engage each staff in: one annual goal setting meeting and at least
2 review meetings during the calendar year
o Detail how the organization supports staff with CPL
Developing a Professional Learning Plan is Important
o Continuous professional learning assists individuals to: •
enhance their professional practice • actively respond and adjust
to change • prepare for new roles and responsibilities •
demonstrate professional accountability1
1Completing my Professional Learning Plan, College of Early
Childhood Educators, p.1
How to Develop a Professional Learning Plan
oWhen developing goals think S.M.A.R.T.: Specific Measurable
Action-oriented Relevant Time-bound
•••• .1/J"'): Early Years I c"""""""""'Y'""'""""" •• ·- Engage mW
.. ~IooRq>on ••••
Professional Learning Plan - Option for Non-RECE's
Name: ____________ __
Activities to Support Goals • Prov ide estimated
to enhancing y our •Determine what activities y ou will need to
complete, in order to timelines for the completion Support
Required
practice meet y our goal ofthe activities in y our work plan
Example: Connect w it h all families 0 Attend~: Documentation Group
to enhance d ocumentation Start attending as o f Jan. (at
least)weekly for 2-way skills, methods and presentation o f d
ocumentation. Netw orking 17' / 17
Communicating conversation and w i th o ther pro fessionals in the
field. w it h parents information sharing (re: 0 Discuss/
brainstorm ideas w i th co-w orkers at a staff meeting(s) Feb. -
Mar.20 17 Time on the agenda for
child development, 0 Read literature / resources (PRCand o ther
sources) Jan. - Jun. 20 17 the Feb. staff meeting
emerging interestsof <hi lei, 0 Reach out t o families about w
hat w ays o f communication w ork Feb. - De<. 20 17 progress
toward goals- best for them & experiment w i th d i fferent
methodso f how to toilet training) reco rd o bservations and share
them, and receive input from
families 0 Explore Early l earning & Child Care Conference
(March 4~) for Jan. - Feb. 20 17 Finandal assistance to
relevant w orkshops (i.e. communicating w i th families attend the
conference
Goal #l
Focus Area G oal Activities to Support goal s Timel in es SUpport
Required
Goa.l ff'2
Learning
The Cycle o Align with current cycle period o Expected cycle period
would be 12
month period • If on a 24 month cycle period treat goal
setting meeting in year 2 as an additional review meeting
The Process o Goal setting meeting
o 2 review meetings
More Information
o Background and Overview o Annual Planning and Site Visits
Questions about Early Years Engage contact: Kim Sangüesa, Manager
Early Learning Services
[email protected] or
519-575-4400 ext. 5429
Debbie Jones, Supervisor Quality Initiatives
[email protected] or 519-575-4400 ext. 5044
Leah Clarke, Coordinator Quality Initiatives
[email protected] or 519-575-4400 ext. 3278
Presenter: Kim Sangüesa, Manager Early Learning Services
Region of Waterloo, February 2017
Annual Planning and Site
Partners in a continuous improvement process
What? o Complete the Annual Planning
Template o Three goals that align with Our Vision
for Quality in Waterloo Region. o Fourth goal, specific to the
System-
wide Parent Survey (once it rolls out).
Annual Planning and Site
2018 o June 2018 – September 2018
consolidate feedback , make revisions
Annual Planning and Site
goals and developing and implementing the work plan
o For Large Multi-site agencies – "Planning Tool for Multi-site
operators"
o YDPs
=~;· :t'- ~ Early Years I contll'l.O.Ilqu:al!ty ittpcOwt'i••...,,
Annual Planning Template • :r. Engage '""""""""" • • ~- ·--J (Think
S. M .A, R. T.- S pecifte, M:asurable, Actio!Kit ie-nt$d, R::le-va
nt, Time-bound• cycle P&riod:
Go.> I HoW does the goa.l aJ~;gn Rationale Detailed Work Pla.n
Timefi nes support Requir ed with Our V.iskm for ~was thGgoat What
a re thea a 1vities r~uir~ to reach the goal, a nd w ho Provide
es.1irnat$d What supports/ resources are Quolity in Waterloo
chos.&n? has respons..ibility for le-ading ead'l activity?
tim;e,lines f or the r~uir~ to achie-ve t he goal?
Region? comp~tion of each activity in the \'t.'Otk plan
Exa.mple: Improve employee HIJ!TtO!J Resowces our pro; ram •
Dedicate 45 minutes at two separate staff meetings to Mar - May.
Z017 engagerrwnt by ~lie-ves that if our dis.cus.s wM r e and how
input could be prov~ and providing nnore Children and families
empbyea's oeem de-v elop a Policy and Proc!'dure on how the
opportunities for gain a strong ~ru-e of are me-t the-y will te
organization will cont inue to support .empby~ input. empby~ input
into conftd&oce aod bHt~r able to meet • 1m,:prove rne-thom to
communicate w:ith aU empby~ M ay-Juoe 2017 M ay involve the
purchas.e of changes th:at affect ~longing w hen syst~rn the neemof
by comp~ting a rev ie-w o f the curr em communication some
resourc.:s {i.e. w hite them, aod .atso part oers provide positive
children a od protocol$ a od building upon them. bou ds• fioding w
ays to work environme-nts. families w hich w ill • Establish a goal
s.:tting meeting w ith each staff aod at M arch {creatce a de-v
elop artd make iocreas.e the quality ~ast two rev ie-w meetings
throughowt they ear to scM>dule for a nnual goal full us.: of o
f our s.:rv ice. d iscuss goats w ith staff aod rev ie-w progres
tow ard s.:tting meeting for a ll empbyea':s skills, reaching them.
staff) abilitie-s and • E:nhsoce empby~ de-v eloprMnt
opportunitie-s through April- s.:t t~mtative
exp~r ie-oce: ~ade-rshipon projects w ithin the prog ram. {i.e.
scM>dule for r ev ie-w
planning parent ev ents, de-v eloping program meeting for
r.emaind&r Staff may need timeo utof
r.&w;.ktt~r 1- M,l):i rt of o~M M*.til'tg$ b~t\\'*n of the y.u
r program tocompl!te projKti su~rvisor aod empby~. M ay 2018 Fimal
reW.ws
• support me-ntor ing opportunities amongst staff- w M re staff can
share their ex~rie-nce aod be co- M arch 2017 1 mpl&rMnt
~a roers {i.e. using the Profesionsi Leaming Reflection Reflection
Tool
Tool to share ~arningwithco-worke:rs, pair e~rie-oc!'d st aff w ith
ne-w st aff incla~ssroom•
Jl.ii. Early Years "ir Engage
Annual Planning Template
Annual Planning Template
Quality
Responding
Assess: o Issues o Complaints o New or changing requirements o New
initiatives
In order to make decisions about how to proceed.
Establishing Coherence
Plan: by revising or developing new o policies, o procedures o
strategies o Goals o Develop work plan
To move forward with the required or desired
improvement/action.
Service Provision & Operational Practice
Do: Improvement Plans (work plans) are operationalized to… o
Achieve required/desired goals o Embed new
initiatives/approaches
To increase coherence in the Early Years System
Data Collection, Research & Reporting
Reflection & Evidence Informed Planning
Review: Improvement Plans using... o Data o Research
To determine when: o Goals are met o Another course of action or
new plan is needed
o Reports are being compiled
Site Visit
Visit each head office site on an annual basis
o Year 1 (Mar. 2017-June 2018) visits will occur between April and
Nov. 2017
o After year one (September – August cycle period) visits will
happen between October and June
Booked in advance Approximately 3 hours in length
Site Visit Components: Part 1 – Appreciative Inquiry in the
program Part 2 – Meeting with Program
Supervisor(s) and Manager/Owner or Director o Share observations
Site Visit o Programs can highlight
accomplishments/identify challenges, and supports that may be
helpful
o Check-in on Early Years Engage initiatives
Part 3 – Review Annual Planning Template
Site Visit
o Head offices - 5 or < sites – 1 site visited/yr.
>5 sites = 25% o For YDP (before and After school
programs) up to 25% visited/yr. o Part 1 and a portion of Part 2
will be
completed at the visit o Remainder of Part 2 and Part 3 will
be completed as part of a group meeting by head office
Site Visit
For Home-based child care agencies and special needs resourcing
agencies
o Pre-booked meetings by head office
o meet with Supervisors and the Director/Owner (and if applicable
program staff) to review Part 2 and 3
More Information
Other Early Years Engage Webinars o Background and Overview o Staff
Training and Development Policy
Questions about Early Years Engage contact:
Kim Sangüesa, Manager Early Learning Services
[email protected] or 519-575-4400 ext. 5429
Debbie Jones, Supervisor Quality Initiatives
[email protected] or 519-575-4400 ext. 5044
Leah Clarke, Coordinator Quality Initiatives
[email protected] or 519-575-4400 ext. 3278
Slide Number 14
Slide Number 17
Phase One
Slide Number 40
Slide Number 41
Slide Number 42
Slide Number 43
Slide Number 44
Slide Number 46
Professional Learning Plan
Professional Learning Plan
Continuous Professional Learning
Slide Number 56
Slide Number 57
Annual Planning Template
Annual Planning Template
Planning for Quality