40
REFULOG ® – Monitoring Portal Operating Instructions Version 3.3

Ba Refulog En

Embed Size (px)

Citation preview

Page 1: Ba Refulog En

REFULOG® – Monitoring Portal

Operating Instructions Version 3.3

Page 2: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

Title REFULOG® – Monitoring Portal

Documentation type Operating instructions

Documentation purpose This documentation describes how to operate the

REFULOG® monitoring portal.

It provides information on the configuration of the plant, subplants and inverters on user setup on plant monitoring on the statistical evaluation of archived data

Editor REFUsol Inc. Uracher Strasse 91 D-72555 Metzingen, Germany

Phone: +49 (0) 7123.969-102 Fax +49 (0) 7123.969-333

http://www.refusol.com

The data specified are descriptive and provide no legal guarantee. We reserve the right to modify the contents of the documentation and prod-uct characteristics.

Legal reservation

Copyright The information contained in this document is the property of REFUsol Inc. The reuse and publication of this document in articles, requires written consent of REFUsol Inc.

Trademark REFUSOL® and REFULOG® are registered trademarks of

REFUsol Inc.

Internal revision code Version Nr. Internal note

REFULOG 03.3 2012/12 MR

2

Page 3: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

-------- OR-------------

Copyright RefuSol GmbH 3

Page 4: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

Table of Contents

1 Monitoring Portal REFULOG®................................................................................................... 5 1.1 General Information ........................................................................................................ 5 1.2 Appropriate Use.............................................................................................................. 5 1.3 Technical Requirements ................................................................................................. 6 1.4 Important Notes .............................................................................................................. 6

2 First steps................................................................................................................................... 7 2.1 Hardware Installation ...................................................................................................... 7 2.2 Application for the activation code.................................................................................. 7 2.3 Network Configuration .................................................................................................... 7 2.4 IP Address setting on the inverter................................................................................. 10 2.5 Inverter configurations test ........................................................................................... 12 2.6 Finishing the Configuration ........................................................................................... 13 2.7 Router Port 80 Release ................................................................................................ 14 2.8 Registration for REFULOG® ......................................................................................... 15 2.9 Configuring the Plant in REFU REFULOG® ................................................................. 15

3 Plant Management ................................................................................................................... 18 3.1 Login ............................................................................................................................. 18 3.2 Main Menu .................................................................................................................... 19 3.2.1 Overview ....................................................................................................................... 19 3.2.2 Plant.............................................................................................................................. 19 3.2.3 Statistics........................................................................................................................ 23

4 User ........................................................................................................................................... 26

5 Technical Support.................................................................................................................... 28 5.1 Checklist ....................................................................................................................... 28 5.1.1 Checklist Referring to REFUSOL® via Ethernet to REFULOG® ................................... 28 5.1.2 Checklist Referring to REFUSOL® via External Data Logger....................................... 32

6 Technical Support.................................................................................................................... 37

7 Notes ......................................................................................................................................... 38

4

Page 5: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

1 Monitoring Portal REFULOG®

1.1 General Information

Any operator of a photovoltaic plant focuses his attention on the yield of the plant. He is therefore primarily interested in ensuring and monitoring the operability of the plant.

To facilitate remote monitoring of system performance and vital statistics, we have estab-lished our internet-based monitoring portal REFULOG® BASIC. This portal allows you to make comprehensive evaluations and comparisons. For example, you can compare pre-dicted and actual plant yields given insolation and temperature data from field located sensors.

Wherever you have access to the internet, you just have to enter your login data to moni-tor your photovoltaic plant.

The following advantages are offered by REFULOG®

• No additional data logger required

• Configuration of plants and subplants: easy incorporation of the REFUSOL® inverters through a unique activation code, location data, plant-specific data, photo of the plant

• Display of current parameters for each plant and each inverter: overall yields, daily yields (absolute and standardized), AC/DC output (absolute and normalized), AC/DC voltage, AC/DC current, AC frequency, device temperature, and additionally insolation and cell temperature values utilizing sensors (not included).

• Display of the plants and inverters in clearly arranged lists for easy comparison

• Graphical and tabular evaluation of historic data (day, month, year and overall views, display of all plant and inverter parameters, combination of several channels in one dia-gram by means of a user configurable display)

• Customizable user interface

• Overview of plant locations on an interactive map

• Multilingual capability of the entire application with location specific presentation of nu-merical values and date formats

1.2 Appropriate Use

REFULOG® BASIC is an internet-based monitoring portal for photovoltaic plants. This portal allows you to make comprehensive evaluations and comparisons. For example, you can compare predicted and actual plant yields given insolation and temperature data from field located sensors.

Copyright RefuSol GmbH 5

Page 6: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

1.3 Technical Requirements

REFULOG® is compatible with the latest web browsers, including:

Internet Explorer (version 7.0 or above)

Mozilla Firefox (version 2.0 or above)

Opera (version 8.5 or above)

Apple Safari (version 3.0 or above)

Google Chrome

JavaScript and cookies must be activated within the browser, to ensure that all application functions can be used.

1.4 Important Notes

In general, The General Terms of Delivery of REFUsol® Inc. are applicable.

This document may be revised and updated if necessary. Nevertheless, actual product features may differ from those listed here.

For this reason, we cannot give any warranty on completeness. The current version can be downloaded at www.refusol.com or is available through the usual distribution channels

Warranty and liability claims in case of damage of any kind are excluded if they are attrib-uted to one or more of the following causes:

Improper or inappropriate use of REFULOG® Unauthorized modification of the product Operation of the product in violation of the legal provisions valid at the place of use Failure to observe the warnings and safety-related guidelines in all documents

relevant to the product Natural disasters

Hardware and software not procured from REFUsol® Inc. is subject to the particu-

lar manufacturer's license and liability agreements.

Maloperation of the product under the influence of connected or adjacent devices (hardware) and software

6

Page 7: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

Copyright RefuSol GmbH 7

2 First steps

2.1 Hardware Installation

REFULOG® BASIC is an internet-based monitoring portal for photovoltaic plants. You can customize your hardware and network connection, depending on the number of REFUSOL® inverters existing in the local network and depending on the struc-ture of an existing network (LAN) if any.

Configuration of the network requires special IT knowledge. Please con-sult your network administrator or contact your IT provider.

Network hardware is not contractually part of REFULOG®.

2.2 Application for the activation code

An activation code will be supplied when REFULOG is ordered for an inverter. The pur-chase order should include the inverter serial number and the installer / dealer location. Coordinate REFUlog orders with your sales representative.

2.3 Network Configuration

To configure the REFUsol® inverters, you require the following data:

Usable unassigned IP address(es) Subnet mask IP address of the standard gateway / router address of the router

Port 80 must be enabled on the router

Page 8: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

Network settings determine:

Select in Windows XP "the DOS Command Prompt"Click Start Menu, and Porgrams/accessories:

Fig. 1: Starting Command Prompt Windows XP

Select in Windows 7 the"DOS Command Prompt"

Fig. 2: Starting Command Prompt Windows 7

Click Start Menu, type “cmd” in the search box, hold down the Shift key and right-click on cmd.exe. Choose Run as administrator from the context menu.

8

Page 9: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

At the prompt type "ipconfig /all", so you get the network assigned IP addresses and configuration.

Fig. 3: Connection adresses

Write down the following settings from your router:

Default(Standard) Gateway: 192.168.230.17

Subnet Mask: 255.255.254.0

With this information, select the IP address for each inverter, keeping the same format as the Standard Gateway. For example:

Inverter 1: 192.168.230.200

Inverter 2: 192.168.230.201

Copyright RefuSol GmbH 9

Page 10: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

2.4 IP Address setting on the inverter

Enter the inverter password by following the menu tree below:

This allows you to change your network settings,

you must enter the standard password “72555” (numbers are entered in reverse order: 5 - 5 - 5 - 2 - 7)

Enter the IP address of the inverter, which you have selected. 10,104,120,200

10

Page 11: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

Subnetmask: 255.255.254.0

Enter your Standardgateway 192.168.230.17

Now you have to activate the portal settings

Once the settings are applied, the inverter will automatically power cycle.

Copyright RefuSol GmbH 11

Page 12: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

2.5 Inverter configurations test

To ensure that the inverter is configured correctly, you have to enter the IP address from the inverter into the browser. If the browser locates the inverter, you have everything configured properly.

Fig. 4: Inverter configurations test

12

Page 13: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

Copyright RefuSol GmbH 13

2.6 Finishing the Configuration

When the hourglass disappears after 5-10 seconds, the communication test was successful.

Page 14: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

2.7 Router Port 80 Release

Our inverters send the data to port 80 on our REFULOG portal. Therefore, port 80 must be enable on the router. More Information on how to unlock port-80, can be found on the router manufacturer homepage (or instructions manual).

Here we have attached an example:

Fig. 5: Router Port 80 Release

Enable the port forwarding for port 80 Specifying the IP address is not mandatory. Enter the IP address, in our example the inverter IP address is: 10,104,120,200

14

Page 15: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

2.8 Registration for REFULOG® This step can be carried out either prior to or subsequent to commissioning of the photovoltaic plant. The data already sent by the REFUSOL® inverter to REFULOG® do not get lost.

You can register on our homepage www.refulog.com. Click on the "Register" button and enter the required data.

Fig. 6: Button Register

After a short time, you will receive an e-mail from the REFULOG® server for validation purposes. Click on the validation link embedded within the email to continue the validation process.. This e-mail also contains your registration data which will then allow you to register with www.refulog.com after the validation. You should change the default password immediately after the first registration under user settings.

Fig. 7: Button "Login"

2.9 Configuring the Plant in REFU REFULOG®

After registering with REFULOG® the page "Add plant" is opened. Enter your data completely and correctly; otherwise various monitoring fields will deliver incorrect values. If you do not know some of the data, contact REFUSOL® service or your solar installer.

You will receive your activation code after you have ordered the REFULOG® monitoring portal from RefuSol Inc. via your dealer or solar installer.

To order the inverter activation code, specify the serial number of the Refusol inverter to [email protected] . After receiving the activation code, enter it in the portal.

After the photovoltaic plant and the REFUSOL® inverters have been correctly configured, any data that might have been sent before will be applied to the REFULOG® monitoring portal.

Copyright RefuSol GmbH 15

Page 16: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

Fig. 8: Page "Add plant"

Enter any data on modules and feed-in tariff here.

Once the photovoltaic plant has been successfully created, the individual inverters must be added to the plant via the "+ Inverter" menu item. To activate an inverter, the activation code of the par-ticular inverter and the generator output connected to the inverter must be entered in the corre-sponding fields. If you wish, you can assign a name to the inverter.

(inverter)

Option: If you use several REFUSOL® inverters in the the same postal address, you can add sub-plants to the configured plant via the "+ Subplant" menu item. For example, subplants can be dif-ferent building roofs. Please note that these subplants must be created before you activate the inverters.

16

Page 17: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

Fig. 9: Activation code example

Copyright RefuSol GmbH 17

Page 18: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

3 Plant Management

3.1 Login

Start the REFULOG® internet portal via the address (URL) www.refulog.com, click on Register and enter your registration data. If you wish to be logged in over a prolonged period on the same day, activate the checkbox:

"Remember me on this computer".

Fig. 10: User login

If you have not registered as a user of the REFULOG® portal yet, you can register here.

If you have forgotten your password or if your login is rejected by REFU-LOG® , use the function "Forgot password" to have a new password sent to you. To do this, enter the e-mail address under which you registered and enter the image text speci-fied by the system.

Fig. 11: Forgot password

18

Page 19: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

3.2 Main Menu After logging in, the system first shows an overview, i.e., a summary of all plants with a geographical map symbolizing all plants and the plant list with detailed information about each plant. Using the plant overview or the plant list, select one of the plants. This will open the page providing details of the corresponding plant.

If you manage only one plant, the page providing details of your plant is opened directly.

The main menu features the following menu items:

Overview = plant information Plant = plant management Statistics = statistical evaluations Users = user management

Fig. 12: Main menu

3.2.1 Overview The Overview window shows:

Plant overview with subplants, if any were created Summary of all plant data Plant list with critical plant data and the plant status icon

You can click on any plant or subplant to access the display window of that particular plant or subplant

3.2.2 Plant The Plant menu provides the following items:

Inverter list + Add plant

The Inverter list window also shows an overview of all plants if several plants are man-aged. Click on the desired plant to select it. The display shows

the name of the plant and a picture of your plant if you loaded it to the REFULOG® server,

the plant menu, the plant data, the "AC output" statistics with selectable Day, Month, Year, and Overall tabs, error messages.

The display provides an overview of your plant operational status. Other submenus are provided for managing the existing plant.

The menu functions allow you to configure and evaluate the plant and subplants in many ways.

Copyright RefuSol GmbH 19

Page 20: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

Fig. 13: Menu

Menu functions in detail:

Use this function to return to the plant overview if you manage more than one plant.

This function is also available on other displays. It returns you to the corresponding higher level portal site and simultaneously updates the contents of the site.

This function opens the inverter list with the following views:

Compact Detailed

If you select "Compact", the display shows an overview of the individual inverters, one per line. The Inverter type column can be sorted by clicking on the red arrow. Enter one or more search criteria in the first blank line to find a specific inverter. The search for the corresponding entries starts automatically. If it cannot find a corresponding entry (= in-verter), the system displays an appropriate message.

If you select "Detailed, the display shows each inverter along with its technical data and the current "Actual data".

Fig. 14: List of inverters – Detailed

The name of the inverter in the compact view is designed as a hyperlink. Click on this hyperlink to open details and statistics relating to this inverter.

20

Page 21: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

The name of the plant is designed as a hyperlink. Click on this hyperlink to move to the plant overview.

Use this function to create a new subplant. Fill in the form shown on the display com-pletely and correctly; otherwise the monitoring functions will not be executed correctly.

Use this function to assign a new inverter to the plant or subplant. To activate the in-verter, the activation code of the particular inverter and the generator output connected to the inverter must be entered in the corresponding fields. If you wish, you can assign a name to the inverter.

Use this function to edit the data relating to the plant or subplant. Optionally, a picture of the plant can be saved to the REFULOG® portal server, which will then be displayed in the plant view.

Use this function to delete the plant or subplant. If you delete the plant or subplant, all activated inverters, their data and their monitoring are irrevocably deleted. Before the de-lete function is executed, a safety prompt is displayed which allows you to confirm or cancel the deletion.

Data loss! Execute this function only if you do not need this data any longer.

This function can also be used to delete inverters.

Use this function to make monitoring settings for the plant. Activate the desired monitor-ing functions. There are individual monitoring functions which require input of target val-ues according to your needs. To send monitoring information and reports via e-mail, enter a valid e-mail address. You can use any e-mail address you wish. You can also enter more e-mail addresses than one if the plant is monitored by several persons.

If you deactivate all checkboxes, the plant will not be monitored..

Copyright RefuSol GmbH 21

Page 22: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

The main menu also displays the plant overview. If more plants than one are set up, the list shows all of these plants. The list allows you to quickly move from one plant to the next.

Fig. 15: Plant overview Fig. 16: Plants with subplants

The different colours of the plant icons indicate the operating state:

Unknown Plant which has not sent data to REFULOG® yet (gray)

Error Plant out of operation (red)

Warning Plant in operation, however, not in the optimal range (yellow)

OK Plant in operation (since the date data was sent the last time) (green)

22

Page 23: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

3.2.3 Statistics

Use function "Statistics“ to select the

"plant" (1) or the "plant and corresponding inverters“(2)

from the selection lists depending on the objective of your statistical analysis. Then select the desired

"parameter" (3)

and click on button

"Add data" (4)

Repeat these steps until all desired values are displayed.

Fig. 17: Selected data for statistics

The data selected is displayed.

Copyright RefuSol GmbH 23

Page 24: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

Fig. 18: Day view, AC power [W]

To change the time interval displayed, click on the Month, Year or Overall tab. You can also enter a selected date.

Fig. 19: Selecting the data and time interval

Fig. 20: Month view, energy [kWh]

24

Page 25: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

Once the desired data view is displayed, you can save this view to have it displayed again at a later point. Just open the "Saved data" tab, enter a unique name in the blank field, and click on "Save".

The saved view can be re-opened, edited and deleted.

Fig. 21: Saving the data view

Operation of the statistical evaluation is the same for the "Statistics" and "Table" menu items. The tabular view does not provide the "Day" view.

Use the option to save all values displayed in the current view to your PC where you can edit and evaluate them further, e.g., using MS Excel®.

First save the file created by the REFULOG® portal to your computer. Then open the spreadsheet software and import the data of this file. The data must be imported to be available in the individual cells.

Copyright RefuSol GmbH 25

Page 26: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

4 User

The "User" menu item provides the following administrative functions:

User View of all co-users of the plant List of plants + Add plant Creates a new co-user

Using function "User", all authorized users can view detailed plant information. If many co-users are created for a plant, the "User Name" column can be sorted by clicking on the red arrow .

Fig. 22: Existing co-users

To find a specific co-user, enter one or more search criteria in the blank, first line. The search for the corresponding entries starts automatically. If it cannot find a corresponding entry (= co-user), the system displays an appropriate message.

Fig. 23: No matching co-user found

If you want to enter only a part of the desired name, enter an asterisk "*" in front of and behind your entry as wildcard characters.

Using function "List of plants", you can open an overview of which co-users have au-thorization to access which plant. If you want to revoke a co-user's access authorization or re-grant it, activate or deactivate the "User" checkbox and close the configuration window

by clicking on or discard your change with

Fig. 24: Plant assignment

26

Page 27: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

Using function "+ Add plant", additional users can be created for the portal. These users obtain their own REFULOG® access and are managed by the main user. One of the main user's typical management jobs is the assignment of plant access rights to co-users.

To create a new co-user, fill in the form completely. The e-mail address must be unique and must not have been used in the portal yet. Activate the plant for which you wish to assign access rights to a co-user. If, as the main user, you manage more plants than one, you can assign new co-user access rights to all or to single plants. In addition, the desired rights can be activated for all authorized plants assigned to the co-user. Close the user

creation window by clicking on or discard your entry with .

Fig. 25: Adding a user

Copyright RefuSol GmbH 27

Page 28: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

5 Technical Support

5.1 Checklist If the plant or individual inverters fail to send data to the REFULOG® portal, the following checklist may help you to find the root cause.

5.1.1 Checklist Referring to REFUSOL® via Ethernet to REFULOG® The following manuals are required for connecting the REFUSOL® units via Ethernet to REFU-LOG® :

Operating Instructions: REFUSOL® Solar Inverter Operating Instructions: REFULOG® Monitoring Portal

In addition to the manuals, the sections below provide a troubleshooting summary to sup-port you in case of a communication failure:

Test point Description

Undamaged cables All cables must be checked for damage and kinks. Damaged cables must be replaced.

Connectors The cables must be firmly connected to the connectors (strain relief).

The connectors must be inserted properly and firmly (remove and re-insert connectors).

Ethernet cable connection The cables must be properly connected.

Ethernet: 1:1 S/FTP cables, max. 100 meters in length

Cable routing Signal cables should not be placed too closely to current-carrying lines.

Fig. 26: Internet connection

28

Page 29: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

Test point Description

Date and time Set date and time to local time

Password Enter 72555 as password for changes (numbers are entered in re-verse order: 5 - 5 - 5 - 2 - 7)

Portal monitoring The portal monitoring function must be activated

Ethernet connection Configure LAN connection as follows:

Assign a unique IP address Assign the correct SubnetMask Enter the Standard Gateway IP If possible, replace the patch connection cable with that of a dif-

ferent inverter Portal settings The portal settings are:

IP = 88.79.234.30 Port: 80 URL: www.refulog.com

Test communication

Execute the portal test function.

The hour glass must be displayed for approx. 2 to 10 seconds and must disappear thereafter.

Less than 10 seconds = was confirmed with ENTER More than 10 seconds = no internet connection Then contact the RefuSol Service Desk to find out whether the data package was successfully transmitted to the portal.

Configuration transmission Check whether the device configuration has already been sent to the portal.

Data logger The data logger must be activated.

Failure memory Are critical messages displayed (see manual)?

Reactivation Is the inverter reactivated automatically?

Copyright RefuSol GmbH 29

Page 30: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

If it was not possible to complete the portal test successfully, check the following items:

Check using a laptop or PC:

Test point Description

Connection to router Using command "ping IP-ROUTER", check the physical connection to the router.

REFULOG portal Check whether the portal can be reached in the browser:

http://88.79.234.30 www.refulog.com

Internet route DOS command: "tracert 88.79.234.30"

The portal IP address must be reached. The error message "Host not reachable" is correct since the "ping" is disabled for REFU.

Data packages Check the network traffic during the portal test using a network "sniffer" program:

Sent by REFUSOL® Answered by REFULOG®

Checks on switch, firewall and router:

Test point Description

Connect LED The Connect LED at the port of the network device to which the in-verter is connected must be lit. The Traffic LED must flare up repea-tedly.

Network connection The network device (hub, switch or router) should be set to 100 Mbits full duplex.

Computer account Does a device require a computer account to be connected to the internet?

Port opening Open port 80

Rule created for portal Set up TCP/IP Request at 88.79.234.30 Port 80 as a rule

ARP table Has an IP been assigned to the inverter MAC address?

Log tables Check all log tables of the network devices

Switches Firewall Router

Web connections Check the connections to the web using the "route PRINT" DOS command.

Firewall IP packets The IP packets of the inverter must be routed to the internet at the firewall.

The latest failure report is at storage location S0, the oldest one at S100. A new failure report is always stored to storage location S0. As a result, the failure report at storage location S100 gets lost.

30

Page 31: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

Parameter list

The inverter parameters listed below serve to set and/or check the configuration of the in-verters:

Parameter no. Designation Description

P 405.2 Inverter activation Defines whether the inverter is automatically acti-vated with sufficient DC voltage

3 = default value P 407.3 Protocol Defines the protocol at the particular interface

1 = REFU, SOLARLOG, Weblog 2 = SOLARLOG (applies only to older firmware ) 3 = MeteoControl (applies only to older firmware )

P 450.0 Data logger Defines the data logger 0 = off 1 = on

P 451.0 Data logger time interval Defines the time interval (60 / 300 / 600 sec) at which values are stored by the data logger

600 = default value P 472.0 Config transmission Defines the transmission of configuration data

0 = no config transmission in the queue 1 = config data is transmitted

P 473.0 Portal monitoring Defines whether the inverter sends data to REFU-LOG® .

0 = communication via RS485 bus 1 = communication via RJ45 Ethernet

After completed parameter entry, switch off the REFUSOL® and switch it on again after approx. 1 minute.

Copyright RefuSol GmbH 31

Page 32: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

32

5.1.2 Checklist Referring to REFUSOL® via External Data Logger

The following manuals are required for connecting the REFUSOL® via an external data logger (third-party provider):

Operating Instructions: REFUSOL® Solar Inverter Operating Instructions: for the external data logger

In addition to the manuals, the sections below provide a troubleshooting summary to sup-port you in case of a communication failure:

Test point Description

Undamaged cables All cables must be checked for damage and kinks. Damaged cables must be replaced.

Connectors The cables must be firmly connected to the connectors (strain relief).

The connectors must be inserted properly and firmly (remove and re-insert connectors).

Cable connection RS485 The cables must be properly connected.

Ensure wires are correct in cable extensions.

Properly connect the cable shield to the metal connectors and ensure the REFUSOL® is grounded.

Inverter connec-tor

Unassigned

Pin 2 = +

Pin 3 = -

Unassigned

Bus termination For bus termination "X14 Out": Bridge 1-2 and 3-4

Cable routing Signal cables should not be placed too closely to current-carrying lines.

Fig. 27: RS485 connection

Page 33: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

Switch on the inverter and check:

Test point Description

Set date and time to local time Date and time

Enter 72555 as password for changes (numbers are entered in reverse order: 5 - 5 - 5 - 2 - 7)

Password

The portal monitoring function must be deactivated. Portal monitoring

RS485 port To configure the interface, select menu

Configuration > Communication > RS485

USS address once per channel = "1" to "31" Protocol = "1" Baud rate = "57600"

Configuration transmissi-on

Check whether the device configuration has already been sent to the portal.

The data logger must be activated. Data logger

Are critical messages displayed (see manual)? Failure memory

Reactivation Is the inverter reactivated automatically?

Copyright RefuSol GmbH 33

Page 34: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

Commercially available data loggers in cooperation with REFUSOL®

Test point Description

Date and time Set date and time to computer time

Firmware version Install the latest version.

RS485 port SOLARLOG

Only one inverter manufacturer may be connected to a bus connection.

If you intend to connect two different manufacturers, ensure bus separa-tion (connectors A and B).

Inverter scan If necessary, delete the inverter list at the SOLARLOG by a reset or reset the SOLARLOG to the factory settings.

Re-scan the inverters to register them. If necessary, connect only one inverter and carry out a scan (do not

forget the bus termination). Inverter list The overview of participants must display all inverters.

Display The SOLARLOG must display the same values as the inverters.

Ethernet to internet The configuration of IP, SubnetMask and StandardGateway depends on the existing network.

Check MeteoControl® :

Test point Description

Date and time Set date and time to computer time

Firmware version Install the latest version.

RS485 port MeteoControl

Only one inverter manufacturer may be connected to the bus connection.

Inverter scan If necessary, clear the inverter list at the Web’ log by a reset or reset the Web’ log to the factory settings.

Re-scan the inverters to register them. If necessary, connect only one inverter and carry out a scan (do not

forget the bus termination). Inverter list The overview of participants must display all inverters.

Display The Web log must display the same values as the inverters.

Ethernet to internet The configuration of IP, SubnetMask and StandardGateway depends on the existing network.

34

Page 35: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

If it was not possible to complete the portal test successfully, make the following checks:

Test point Description

Connection to router Using command "ping IP-ROUTER", check the physical connection to the router.

REFULOG portal Check whether the portal can be reached in the browser:

http://88.79.234.30 www.refulog.de

Internet route DOS command: "tracert 88.79.234.30"

The portal IP address must be reached. The error message "Host not reachable" is correct since the "ping" is disabled for REFU.

Data packages Check the network traffic during the portal test using a network "sniffer" program:

Sent by PMU Answered by portal

Checks on switch, firewall and router:

Test point Description

Connect LED The Connect LED at the port of the network device to which the inverter is connected must be lit.

The Traffic LED must flare up repeatedly.

Network connection The network device (hub, switch or router) should be set to 100 Mbits full duplex.

Computer account Does a device require a computer account to be connected to the inter-net?

Port opening Open port 80

Rule created for portal Set up TCP/IP Request at 88.79.234.30 Port 80 as a rule

ARP table Has an IP been assigned to the inverter MAC address?

Log tables Check all log tables of the network devices

Switches Firewall Router

Web connections Check the connections to the web using the "route PRINT" DOS com-mand.

Firewall IP packets The IP packets of the inverter must be routed to the internet at the firewall.

Copyright RefuSol GmbH 35

Page 36: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

The inverter parameters listed below serve to set and/or check the configuration of the in-verters:

Parameter no.

Designation Description

P 405.2 Inverter activation Defines whether the inverter is automatically acti-vated with sufficient DC voltage

3 = default value P 406.3 USS address Defines the address of the interface.

Values can be selected from 1 to 31. P 407.3 Protocol Defines the protocol at the particular interface.

1 = REFU, SOLARLOG, Weblog 2 = SOLARLOG (applies only to older firmware ) 3 = MeteoControl (applies only to older firmware )

P 420.3 Baud rate Baud rate of interface RS485 57600 = default value

P 450.0 Data logger Defines the data logger 0 = off 1 = on

P 451.0 Data logger time interval Defines the time interval (60 / 300 / 600 sec) at which values are stored by the data logger

600 = default value P 472.0 Config transmission Defines the transmission of configuration data

0 = no config transmission in the queue 1 = config data is transmitted

P 473.0 Portal monitoring Defines whether the inverter sends data to REFU-LOG® .

0 = communication via RS485 bus 1 = communication via RJ45 Ethernet

After completed entry, switch off the REFUSOL® and switch it on again after approx. 1 minute.

Whenever the RS485 bus has been opened, the data loggers must be de-energized and re-started!

36

Page 37: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

6 Technical Support

Informational material, documentation and additional resources can be downloaded from our website (www.refusol.com under the downloads section for your specific inverter type.

If you want to clarify REFULOG® issues, please contact:

Phone: +1 (408) 775 7365 +1 (866) 774 6643 Monday to Friday, 08:00 a.m. to 05:00 p.m. PST

Fax: +1 (408) 790 2038

Email: (mailto: [email protected])

Copyright RefuSol GmbH 37

Page 38: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

38

7 Notes

Page 39: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

- Blank page -

Copyright RefuSol GmbH 39

Page 40: Ba Refulog En

BA_REFULOG_V03.3_EN.doc

40

RefuSol Inc.

48025 Fremont Blvd.

Fremont, CA 94538 USA

Phone: +1 (408) 775 7744

Fax: +1 (408) 790 2038

[email protected]

www.refusol.com