European Innovation Partnership on Active and Healthy Ageing

B3: Integrated Care Collaborative

Action Area 7: ICT and Teleservices

Dr Andrea Pavlickova Programme Manager, Epposi

B3 Integrated Care Action Areas

Organisational Models

Change Management

Workforce Development, Education and Training

Risk Stratification

Care Pathways

Patient Empowerment

Electronic Care Records / ICT/Teleservices

Finance, Funding and Procurement

Communication and Dissemination

mapping, repositories of good practices, toolkits

B3 Action Area 7 ICT and Teleservices

ORGANISATION

86 members (September 2013)

COORDINATION TEAM

Epposi • University of Edinburgh

• EHTEL

• Emilia Romagna region, Italy

• TRIALOG

• FBK (Fondazione Bruno Kessler)

• Universidad Politécnica de Madrid

B3 Action Area 7 ICT and Teleservices

OBJECTIVES/ ACTIVITIES

Highlight the potential of ICT/teleservices to underpin the delivery of integrated care and to realise service efficiencies/cost-effectiveness (Action Plan, 2012)

Improve the effectiveness of health and social care ICT systems and data sharing by identifying solutions which improve interoperability between record systems and data sharing (Action Plan, 2012)

Overview of AA7 activities

Mapping of ICT solutions

Electronic care records Personal health records

Aligning existing projects (epSOS, Calliope) Common security processes (identification, authentification, authorization and patiet consent)

Teleservices

Increased levels of integration of clinical and social data Increased implementation of electronic consent and share record capabilities

Availability of functionality in Electronic Health/Care Record

Toolkit for Electronic Care Records/ICT/Teleservices:

Approaches to managing regulatory issues, security, privacy, liability, confidentiality and interoperability Reductions of risk and time to market costs for industry

Model business cases to support implementation and scale up European Initiative Service Specification for the development of personal digital health records

Increased implementation of teleservices as part of Integrated Care Programmes

Overview of AA7 for 2013

Key activity for 2013 Map of ICT solutions focusing on how services for chronic disease

management or integrated care are being supported by common eHealth infrastructure

Individual tasks/activities in 2013 T7-1-1 Definition of services for integrated care and chronic disease

management

T7-1-2 Analyse the compatibility of services with the outcomes of other existing European projects (e.g. epSOS, Calliope)

T7-1-3 Validate the outcomes of T7-1-2 through the practical workshop

T7-1-4 Develop indicators for ICT solutions

T7-1-5 Evaluate models of ICT solutions supported by common eHealth infrastructure

Progress and interim outcomes of AA7

Contribution to B3 collection of good practice examples (over 30 of good practices relevant for AA7)

Contribution to B3 Desktop research on evidential literature on integrated care and chronic conditions management in Europe

Definition of services for integrated care across vertical and horizontal integration

Analysis of good practice examples to underline their link to predefined services

Analysis of other complementary existing EU projects (e.g. eHealth Innovation) relevant to the list of AA7 services

Identification of key indicators to evaluate good practice examples

ICT services matrix for health and care integration

SERVICE CATEGORY INTEGRATION IMPORTANCE

Personal health status Direct Vert./Horiz. Primary

Personal Health&Care records Direct Vert./Horiz. Primary

Assessments Direct Horizontal Assisting

Investigations, orders, tests Direct

Care planning Direct Vert./Horiz.

Care pathways Direct Vert./Horiz.

Medications & Treatments Direct Horizontal Assisting

Processes & Protocols Direct

Service User Journeys Direct Vert./Horiz. Primary

Overall service user management Direct

Current service user relationships Direct

Organisations, Care provider&services Direct

Waiting lists Direct Horizontal Of low interest

Care professionals support services Direct Vert./Horiz. Primary

ICT services matrix for health and care integration

SERVICE CATEGORY INTEGRATION IMPORTANCE

Professional process Direct Primary

Tele/services Direct Vert./Horiz. Primary

Support for coding & datasets Direct Vert./Horiz. Primary

Social networks Direct Vert./Horiz. Primary

Managing identities of individuals Governance Horizontal Primary

Managing authorisation of individuals Governance

Managing groups of service users Governance

Managing multi-agency teams Governance Horizontal

Managing consent from service users Governance

Managing service policies Governance

Logging & Auditing Governance

Analytics for secondary use Governance

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