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B2B Partnerships in
Operations
Operations Partnership in the US
Wine Sector
2015 Global CSCMP Conference
San Diego
September 2015
Agenda
• Context & Approach
• Benefit Opportunities Identified
• Partnership Models Explored
• Key Success Factors / Learnings
• Q&A (10 mins.)
Based on the experience of a Global Leading Wine Brand Company (“company”)
Overview
•Business Overview: A global company whose key activities are grape growing and sourcing, wine production and packaging, and wine marketing and distribution
•Locations:Europe, Americas, Asia and Middle East and Africa
Locations
•Vineyards & Wineries: Over 100 vineyards and 20 wineries globally
•Planted Hectares: Over 10,000 hectares
•Regional Sales Offices: North America, Asia Pacific, Europe
Strategic Initiatives
•Realigning of the Company’s portfolio with an increasing focus on Luxury segments
• Investing in on-the-ground presence and sales and marketing capabilities across Emerging Markets
• Introducing new business models and potentially changing supporting infrastructure
• Increasing consumer marketing investment across priority brand/market combinations, funded by a reduction in overheads and costs
• Under-utilized winery assets
• High processing costs – Winery assets built for Luxury versus Value product processing
• Sub-scale relative to competition – scale gap between the company and its competitors is widening
• Declining sales – flat growth in Luxury and declining sales of Value brands
• Gap in product portfolio –company didn’t have solid brands in certain price segments
1. The company will be placed in a different competitive set requiring less scale enabled by –
– Outsourcing Value wine processing
– Better sourcing grape/bulk wine via the Partner
2. Acquisition of a complementary portfolio of brands will help –
– Make company assets fit-for-purpose – right type of product utilizing each of the assets optimally
– Round-out company’s portfolio across all Luxury price segments
Key challenge was a lack of scale to reduce winery manufacturing costs
Key Challenges......How Could Partnerships Address these Challenges?
Commercial Costs Above Industry Standard
Under-performing & Incomplete Product Portfolio
Company was looking to partner with a Wine Crushing & Packaging Services Provider to address these challenges
• Size potential synergies from a network partnership with a wine crushing/packaging services provider to obtain
– Cost synergies
– Growth synergies
• Flesh-out the key elements of a sustainable partnership model
– Governance of the partnership model
– Value sharing mechanism
– Asset ownership and valuation
• Develop a preliminary implementation plan to pursue synergies – timeline, milestones, resource requirements etc.
• Joint baseline of Partner and Company networks – wine-making plants, packaging plants, warehousing, freight moves
• Cost synergies – redistribution of product volume across joint asset base, joint procurement, overhead reduction
• Growth potential – ability to grow the wine-crushing service offering
• Investment requirements – capex requirements to capture benefits
• Partnership operating model – governance, benefit tracking, value sharing
• Identification or potential risks and necessary mitigation plans
Key Objectives Outputs of Effort
• Grow wine crushing and packaging services business by leveraging a consolidated and in turn larger and efficient infrastructure
• Provide a “full service” capability for Luxury and Value wines
• Partner’s winery operations cost structure will improve driven by scale benefits from managing company’s entire Value wine volume
• Company will be able to utilize free capacity at some of its plants to handle more Luxury volume from Partner and 3rd parties
• Partner has an opportunity to upgrade its commercial packaging infrastructure via the partnership and bringing additional Value wine volume
• Company will gain packaging efficiencies by making only Luxury products at its packaging plant or opening a new plant focused on Luxury or outsourcing packaging
• Company would be able to reduce its external storage costs by leveraging Partner’s warehousing footprint
• Company’s inter-facility freight costs will reduce due to efficiencies from consolidation of winery and warehousing locations
• Partner and company will be able to reduce cost of dry goods, freight, 3rd party storage and other services by leveraging combined capabilities and scale
• Partnership will allow pooling of IT resources and potentially overhead (packaging) to obtain cost savings
Joint benefit opportunities were identified in advance
Opportunity Area Benefit Levers
Growth
Winery Operations
Packaging Operations
Warehousing & Freight
Procurement & Overhead
• Align on criteria for a successful partnership
• Baseline network infrastructure for Company and partner(s) – wine operations, packaging, storage, freight
• Conduct interviews to validate opportunity hypotheses and validate baseline
A rapid 7-week assessment was conducted
Ac
tiv
itie
sO
utp
uts
Weeks 2-6 Week 7Week 1
• Conduct analyses to test cost synergies
– Consolidating packaging operations
– Combining winery operations
– Joint procurement of dry goods and freight
– Elimination of external storage
– Operations overhead reduction
• Evaluate growth opportunities, e.g. partnership provides wine crushing services to 3rd parties in Value wine segment
• Evaluate increase in operating costs and/or capital investments
• Estimate time series of cash flows – cost benefits, top-line growth and capex
• Identify business risks and mitigation plans
• Evaluate structure of partnership, e.g. –JV, M&A, “New Co”, Outsource / Co-pack arrangements
• Select the partner(s) and partnership structure for conducting a valuation exercise
• Conduct workshop to share sanitized findings with select Company and potential stakeholders
• Finalize financial business case
• Develop preliminary operating model for the partnership
– Terms for value sharing
– Ownership of assets
Baseline Joint
Network
Conduct Valuation of Partnership Options
Compare Partnership Structure Options
Finalize Synergies
& Preliminary
Operating Model
• Baseline of combined supply chain network
• Expected cost and growth synergies resulting from the potential partnership
• Required capex investments and expected increase in operating expenses
• Comparison of partnership options and recommended partner(s)
• Partnership risks and mitigation plan
• Final financial business case for the partnership
• Preliminary operating model for the partnership
Agenda
• Context & Approach
• Benefit Opportunities Identified
• Partnership Models Explored
• Key Success Factors / Learnings
• Q&A (10 mins.)
1st Step: Strategize on the optimized joint operations infrastructure
Facility Today
...
Tomorrow
Winery
Winery 1 Company Wineries
• Produces Luxury and Value wines from crush to finished wine
• Also finishes & stores bulk wine from other sources
• Will be emptied and operated at bare-minimum level to allow for expansion of Luxury programs
Winery 2• Will be the consolidated point of bulk
wine storage still in network
Winery 3 • Becomes a focused Luxury winery
Winery 4• Potential Partner Winery: Value
wines winery• Will grow to handle incremental Value
wine crush volume for both companies
Pkging
Plant 1• Company Plant: 4 lines and running
an average of 4-5 days/ week• Close plant in 2-3 year timeframe
Plant 2• Potential Partner Plant: 2 lines and
running 5 days/week• Grow plant to handle most of the Value
wine volume
Plant 3 • Does not yet exist • New plant to bottle Luxury volume
Whsing
DC 1 • Current Company Warehouse • Will cease to exist
DC 2 • Current Potential Partner Warehouse• Use to store all finished goods (Company
& Potential Partner)
• Volume Shift
• ExternalStorage
• Buy Grapes v.Bulk
• Fully UtilizedEquipment
• OperationalImprovements
• Reduced Inter-Facility Shpmnts
• Buy Grapes vs.Bulk
• Improved Rates
• Location-basedPricing
• Efficient StorageUtilization
• Best-Price • Lean IT
2nd Step: Quantify “Steady State” benefits for the joint operations infrastructure
TotalIT & Shared Services
PackagingWinery Operations
Warehousing ProcurementTransportation
Annualized & Steady State Opex Benefits(% of Total Opex Benefits Identified)
100%4%10%
8%8%
15%
55%
WO1
WO2
WO3
P1
P2
T1
T2
T2
WH1
WH2
Pr1 IT1
3rd Step: Select a realistic future growth scenario
How will volume growth over time?
High Growth
Medium Growth
Declining Growth
Se
lec
ted
Organic growth scenarios
2524232221201918171615
2524232221201918171615
1716 241918 232220 252115
Organic Growth Current volume
4th Step: Arrive on implementation speed across combined networks
How quickly can we transition volume from Company to Partner’s facilities?
Scenario 1
Fast transition
Scenario 2
Medium transition
Scenario 3
Slow transition
• All Value wine volume of Company transferred by ‘18
• All Value wine volume of Company transferred by ‘19
• All Value wine volume of Company transferred by ‘22
Se
lec
ted
Speed of implementation scenarios
MG
al
2524232221201918171615
MG
al
2524232221201918171615
252322 24
MG
al
21201918171615
Company Potential Partner
5th Step: Estimate net cash flows for a 10-year horizon
Net Savings
20252021 2022 2023 2024202020192018201720162015
Savings NPV
Win/Pkg/Whsnet OpEx DCF
Net CapEx DCF
Procurement/IT OpEx DCF
Partnership – Financial Value Creation(in $M)
Agenda
• Context & Approach
• Benefit Opportunities Identified
• Partnership Models Explored
• Key Success Factors / Learnings
• Q&A (10 mins.)
• Which Partner and Company business functions will be executed under partnership (e.g. winery, packaging etc.) versus which ones will remain separate (e.g. sales, marketing, corporate overhead)
• How will Company and Partner fund the capex requirements for forming the partnership (e.g. new bottling lines, building warehouse etc.)
• How will the assets be owned between the Company and Partner?
• How will Partner continue to make it’s current margin levels on its production volume which will now be allocated to the partnership?
• How will the value generated be shared between the Company and Partner?
• What with be the governing body that will run the partnership?• What representation will Partner and Company have in the management
structure of the partnership if any?
• How soon can Partner and Company arrive on an agreement to start the formation of the partnership?
• How long will take for partnership to reach its steady state?
Company laid out key questions which would drive the partnership model with its potential partner
What Business Functions Will Reside Under Partnership?
What will be the Source of Funds for Capex?
Who will Own Partnership’s Assets?
How will Value Generated by Partnership be Shared?
What will be Partnership’s Management Structure?
How Quickly can Partnership Start and Ramp-up?
1
2
3
4
5
6
Key strategic benefits for both Company and its potential Partner resulting from the partnership were identified
Benefits for Company and its Potential Partner
• Improve utilization of winery assets by
partnership growth
• Maintain access to luxury winery network and gain access to value wine sourcing and
processing
• Rationalize and spread out IT and overhead
burden
• Deleverage balance sheet by reducing owned assets
• Capture fixed cost leverage on existing
asset base – winery, packaging equipment, warehouse
• Gain access to packaging expertise and
procurement scale
• Gain access to luxury wine market
• Opportunity to develop an end-to-end operation and vertically integrate in the wine industry
Company Benefits Benefits for Potential Partner
Both parties discussed which business functions will be included in partnership
Business FunctionWhere Functions Reside in Future
Company Covered under Partnership Potential Partner
Corporate Overhead (shared services (SS) model)
Sales & Marketing
IT
Procurement Grapes
Dry Goods (shared services (SS) model)
Winery Distilled Spirits
Luxury Wine
Value Wine
Packaging Distilled Spirits
Luxury Wine
Value Wine
Freight Inbound (Domestic)
Inbound (Imports)
Outbound (to Distributors) (Company to subcontract)
Warehousing Operations
Other?
Company considered several cost-plus models for the partnership
Firm Fixed Price (FFP)
Cost Plus % of Cost (CPPOC)
Cost Plus Award Fee (CPAF)
Cost Plus Incentive Fee (CPIF)
Fixed Price Incentive Fee (FPIF)
A variant of this was finally proposed to the partner
Cost-plus Contract Type Highlights of Contractual Terms
• Traditional fixed-price contract – Buyer pays a fixed fee to cover service provider’s costs and fee. Contract bears all cost and profit risk/benefit
• Buyer pays service provider’s all costs and a pre-determined fee (marked up based on costs)
• Little incentive for service provider to keep costs down
• Buyer pays service provider’s costs
• Service provider’s fee is variable: contract will dictate percentage of fee at risk
– CP Award Fee – Earned fee is determined by score on subjective criteria
– CP Incentive Fee – Earned fee is determined by an incentive formula. Ceiling Price may limit costs paid by buyer
• Buyer pays a service provider’s cost up to a predetermined limit
– Cost overruns – costs divided based on predetermined ratio up to a predetermined amount
– Cost under-runs – a predetermined ratio of under-run becomes the service provider’s profit
1
2
3
4
5
Agenda
• Context & Approach
• Benefit Opportunities Identified
• “Partnership Models Explored
• Key Success Factors / Learnings
• Q&A (10 mins.)
Success factors vary depending on where you are in the Collaboration journey
Design of Collaboration Initiatives
Governance, Value Sharing, & Execution
Diagnosis and Prioritization of Opportunities
• Strategic Partners, Transactional Mind-set
• Asymmetry of Objectives
• Contract Parameters
• Status Quo Bias
• Internal Challenges
• Define Success Upfront
• Marriage of “Equals”
• Think “Virtually Vertical”
• Net Win
• Value Sharing
• Test, Pilot, Rollout
• Focused Resources
• Clear Accountability
• Adherence to Milestones
• ‘Aggressive’ Mindset
• Timely Reporting of Metrics
• Coordination Across Workstreams
• Test, Pilot, Rollout
Focus for Company in this Example
Collaboration Value Chain
B CA
• Find opportunities to signal change – build trust early
• Execute on a portfolio of opportunities, not on single issues
• Align incentives to drive common goals
• Test good ideas – Do not be bound by contract parameters
• Signal long-term commitment to address long term opportunities
• Intermediate goals and leading indicators, not only the number
• Recognize there are additional benefits beyond the horizon
• Pursue internal challenges in parallel with collaboration efforts
Diagnosis and Prioritization of Opportunities
Embrace
Interdependency
Program Focus, Common Goals
Visualize the Potential
Parallel Processing
Adopt a“Test & Learn” Mindset
Strategic Partners, Transactional Mind-set
Asymmetry of Objectives
Contract Parameters
Status Quo Bias
Internal Challenges
Typical Challenges Key Success Factors
Thank You! – Please Don’t Hesitate to Contact Us
Arun KocharA.T. Kearney – [email protected]
Sean MonahanA.T. Kearney – [email protected]