B2B Email Tactics to Drive ROI - by Lyris

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  • 8/6/2019 B2B Email Tactics to Drive ROI - by Lyris

    1/9

    I9I Fbhkl Zhgzkgw zo Jyk}f YOK

    Bhyefzkcn Ivwkcfww Wfykfw | Kwwvf :

  • 8/6/2019 B2B Email Tactics to Drive ROI - by Lyris

    2/9

    I9I Fbhkl Zhgzkgw zo Jyk}f YOK

    I9I Fbhkl Zhgzkgw zo Jyk}f YOK 9

    Zdf cffjw o ivwkcfww"zo"ivwkcfww $I9I+ bhyefzfyw bh{ if jkfyfczzdhc zdowf ovcj kc zdf ivwkcfww"zo"gocwvbfy $I9G+ wphgf, ivz zdfyf kw co locnfy hc{ xvfwzkoc zdhz zdf

    yolf o fbhkl bhyefzkcn kw fxvhll{ kbpoyzhcz zo iozd#

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    o w{wzfbw

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    zdf glkfcz fcj

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    gobphykwoc pyo}kjfw hcozdfy pfywpfgzk}f

    oy nfzzkcn zdf goc}fywhzkoc wzhyzfj ~kzdkc

    {ovy oynhckqhzkoc1

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    Hc ftpfcwf ivjnfz zdhz kw lhynfy zdhc kzw

    ghpkzhl ivjnfz

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    Zdf woz~hyf yfxvkyfw h nyfhz jfhl

    o gvwzobkqhzkoc

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    o {ovy ivwkcfww

    [ov dh}f hlyfhj{ kc}fwzfj wknckghczl{ kc

    kczfychl KZ [ovy gobphc{ yfxvkyfw zdhz jhzh yfbhkc

    ifdkcj {ovy yf~hll

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    Ghlgvlhzf hcj kbpyo}f {ovy YOK

    http://www.flickr.com/photos/lyrisinc/
  • 8/6/2019 B2B Email Tactics to Drive ROI - by Lyris

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    I9I Fbhkl Zhgzkgw zo Jyk}f YOK

    I9I Fbhkl Zhgzkgw zo Jyk}f YOK 7

    Zdf wzhzf o zdf I9I bhyefzZdf I9I bhyefz kw oc zdf vpw~kcn, hcj jhzh kcjkghzfw zdhz I9I bhyefzfyw hyf kcgyfhwkcn zdfky wpfcjkcn# Hggoyjkcn zo zdf I9I Ovzlooe

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    pfygfcz o zdfky o}fyhll ivjnfz ~kll if hlloghzfj zo oclkcf kckzkhzk}fw#

    I9I bhyefzfyw dh}f jfckzfl{ ifgobf wh}}{ zo zdf po~fy o zdf fbhkl gdhccfl hcj zdf yfzvycw zdhz kz gocwkwzfczl{ jflk}fyw# Wo kzw

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    gocjvgzfj i{ fBhyefzfy, =4 pfygfcz o I9I bhyefzfyw yfpoyzfj hc kcgyfhwf oc fbhkl bhyefzkcn# Zdhzw h wkqhilf nyo~zd yhzf oy h

    ~fll"fwzhilkwdfj oclkcf gdhccfl fbhkl dhw iffc hyovcj oy h locn zkbf#

    Zdf Vckxvf Kbpoyzhcgf o Fbhkl oy I9I Bhyefzfyw

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    Fbhkl bhyefzkcn kw h nyfhz ~h{ zo cvyzvyf lfhjw zdyovnd zdf iv{kcn g{glf# Zdf chzvyf o zdf I9I ~oylj jkgzhzfw zdhz coz hll

    nfcfyhzfj lfhjw hyf whlfw"yfhj{# Kc hgz, kzw fwzkbhzfj zdhz oc h}fyhnf h I9I gobphc{ ~kll cj zdhz 96 pfygfcz o lfhjw hyf whlfw yfhj{

    hz kcgfpzkoc, 96 pfygfcz hyf jkwxvhlkfj kbbfjkhzfl{ hcj h vll 60 pfygfcz ~kll yfxvkyf cvyzvykcn zo bknyhzf zdfb zo goc}fywkoc#

    Fbhkl bhyefzkcn kw hlwo h gykzkghl zool oy gvwzobfy yfzfczkoc# Jocf ykndz, hc fbhkl lkfg{glf ghbphknc ghc wknckghczl{ ftzfcj

    gvwzobfyw gobbkzbfcz zo {ovy iyhcj hcj kcgyfhwf lkfzkbf }hlvf# Ifghvwf kzw wvgd h ftkilf hcj gowz ffgzk}f bfjkvb, zdf h}fyhnf

    yfzvyc oc kc}fwzbfcz $YOK+ oy fbhkl bhyefzkcn gocwkwzfczl{ ovzpfyoybw ozdfy gdhccflw#

    ^dhz zdkw bfhcw oy I9I bhyefzfyw kw zdhz {ov ghc yfhp nyfhz yf~hyjw zdyovnd lf}fyhnkcn fbhkl zdyovndovz zdf gvwzobfy lkfg{glf

    yob hgxvkwkzkoc zdyovnd cvyzvykcn zo goc}fywkoc hcj if{ocj#

    I9I Fbhkl bhyefzkcn oppoyzvckzkfw hcj gdhllfcnfw^dklf fbhkl bhyefzkcn kw kbpoyzhcz zo I9I bhyefzfyw, zdfyf hyf vckxvf gdhllfcnfw hcj gocwkjfyhzkocw hwwogkhzfj ~kzd ftfgvzkcn fbhkl

    ghbphkncw hw ~fll1

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    Mfiyvhy{ 9088 I9I Kczfllknfcgf

    Gfczfy Wzvj{#

    Bowz wknckghcz gdhllfcnfw I9I bhyefzfyw

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    Ftphcjkcn fbhkl opz"kc lkwz 78&

    Jflk}fyhiklkz{ 7:&

    Bfhwvykcn YOK ::&

    Jflk}fykcn yflf}hcz goczfcz 6=&

  • 8/6/2019 B2B Email Tactics to Drive ROI - by Lyris

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    I9I Fbhkl Zhgzkgw zo Jyk}f YOK

    I9I Fbhkl Zhgzkgw zo Jyk}f YOK :

    Jflk}fykcn yflf}hcz goczfcz^dhz bhzzfyw zo I9I bhyefzfyw zdf bowz kw jflk}fykcn yflf}hcz goczfcz# Yflf}hcg{ kw yfhll{ zdf bfwd o ~dhz {ov ofy ~kzd ~dhz {ovy

    pyowpfgzw cffj# Kz wzhyzw ~kzd lfhj hgxvkwkzkoc jo zdf lfhjw kc {ovy jhzhihwf hlknc ~kzd ~dhz {ov ofy? Ghc {ov jflk}fy yfhl }hlvf?

    Dfyf hyf ckcf zkpw oy bhekcn wvyf {ovy fbhklw hyf yflf}hcz hcj dh}f }hlvf1

    8# Glfhyl{ jfmcf zdf kczfychl nohlw o f}fy{ ghbphknc# K {ovyf ilhwzkcn ovz fbhklw ifghvwf zdf{yf oc zdf wgdfjvlf, kzw dkndl{ lkefl{

    zdhz {ovyf bkwwkcn {ovy zhynfz# ^dfzdfy kzw lfhj nfcfyhzkoc, lfhj cvyzvyf, iyhcj h~hyfcfww oy pvilkg yflhzkocw, fwzhilkwd hc kczfychl

    nohl hcj wzh{ oc zyhge ~kzd {ovy o~c bfzykgw#

    9# Bhef wvyf f}fy{ ghbphknc kcglvjfw h wolkj }hlvf pyopowkzkoc# ^dhz hyf {ov jflk}fykcn zdhz gyfhzfw hc oppoyzvckz{ oy wol}fw h

    pyoilfb oy {ovy pyowpfgz?

    7# Gobbvckghzf {ovy }hlvf pyopowkzkoc ffgzk}fl{ ~kzd {ovy wviafgz lkcf# K {ov hkl zo gyfhzf kczyknvf ~kzdkc bfyf wfgocjw, {ovy

    pyowpfgz ~kll cf}fy opfc oy kczfyhgz ~kzd {ovy goczfcz#

    Hcw~fy zdf xvfwzkoc, ^dhzw kc kz oy bf? Pyobkwf h ifcfz, wol}f h pyoilfb, yhkwf h gocgfyc oy ofy }hlvhilf zkpw#

    Goc}f{ h wfcwf o vynfcg{# ^dfc h zkbf lkbkz kw wpfgkfj, kzw bvgd boyf lkefl{ zdhz {ovy pyowpfgz ~kll opfc hcj kczfyhgz ~kzd{ovy goczfcz ykndz h~h{#

    :# Goccfgz ~kzd wviwgykifyw i{ pfywochlkqkcn zdf gobbvckghzkoc#

    Vwf hc fhwkl{ yfgonckqhilf yob hjjyfww# Moy bowz I9I bhyefzfyw zdf yob lkcf ~kll fhzvyf zdf gobphc{ chbf# Ocgffwzhilkwdfj, jocz gdhcnf kz ~kzdovz h }fy{ gobpfllkcn yfhwoc, ifghvwf k {ovy wviwgykifyw dh}f ~dkzf"lkwzfj {ovy yob hjjyfww,{ovll lowf hll zdhz fxvkz{#

    Wfcj yob yfhl pfoplf# Vwf zdf chbfw o hgzvhl fbplo{ffw ~dfc powwkilf fbhklw yob ocf pfywoc zo hcozdfy hyf hy boyf lkefl{zo if opfcfj zdhc nfcfykg bfwwhnfw yob h hgflfww gobphc{#

    6# Dvbhckqf zdf bfwwhnf# ^dfc {ov jo ivwkcfww kc zdf I9I wphgf, glowkcn zdf whlf kw hll hiovz zdf yflhzkocwdkp# K {ovy pyowpfgz

    jofwcz ffl goccfgzfj zo {ov oc h pfywochl lf}fl, {ovyf coz nokcn zo glowf#

    Pvz h hgf zo {ovy iyhcj# Vwf pdozow oy f}fc hc fcnhnkcn bhwgoz zo ivklj h goccfgzkoc#

    Ph{ hzzfczkoc zo zocf# K {ovy ofy fflw bhww pyojvgfj kzw avwz coz nokcn zo yfwochzf#

    =# If gocgkwf# [ov dh}f ocl{ hiovz }f wfgocjw zo dooe {ovy pyowpfgzw, wo {ov cffj zo nfz zdfb zo cozkgf {ovy bfwwhnf kbbfjkhzfl{#

    Bhef wvyf zdhz zdf{ glfhyl{ vcjfywzhcj ~dhz {ovyf ofykcn# K {ov wvy}k}f zdf wviafgz lkcf yf}kf~, bhef wvyf zdhz {ovy goyfifcfz kw glfhyl{ wzhzfj vpyocz jocz ivy{ kz vcjfy zdf olj# Pyowpfgzw hyfcz nokcn zo wgyoll zo cj {ovy bfwwhnf#

    ^dfc jfwknckcn {ovy ghll zo hgzkoc, bhef wvyf zdhz kzw yfhjkl{ oi}kovw hcj hggfwwkilf#

    http://www.flickr.com/photos/lyrisinc/
  • 8/6/2019 B2B Email Tactics to Drive ROI - by Lyris

    5/9

    I9I Fbhkl Zhgzkgw zo Jyk}f YOK

    I9I Fbhkl Zhgzkgw zo Jyk}f YOK 6

    Hcj chll{, effp kc bkcj zdhz boyf kw coz ifzzfy#H}okj goczfcz o}fylohj hcj effp zdf bfwwhnfw glfhyhcj vcglvzzfyfj#

    ># Jflk}fy }hlvf oc h pfywochl lf}fl# Kc zfybw o ~dhz {ov

    ofy zo fczkgf {ovy pyowpfgzw, effp kc bkcj zdhz zdf I9I

    hvjkfcgf kwcz z{pkghll{ wpfcjkcn kzw o~c bocf{# Wo ~dfc {ov

    zdkce hiovz ~dhz zo ofy, ogvw oc pfyew hcj yflhzkocwdkp

    bhchnfbfcz# Gocwkjfy ]KP f}fczw, yff vpnyhjfw, fcdhcgfj

    hggfww hcj }hlvhilf goczfcz#

    4# Lf}fyhnf wfnbfczhzkoc# Zo nfz wzhyzfj ~kzd wfnbfczhzkoc,bhef wvyf zdhz {ovyf nhzdfykcn zdf ykndz kcoybhzkoc jvykcn

    zdf opz"kc pyogfww# [ov ghc ghpzvyf jhzh zdyovnd lhcjkcn phnfw,

    pyffyfcgf gfczfyw hcj ocnokcn wdoyz wvy}f{w#

    Ocgf {ov dh}f nhzdfyfj kcoybhzkoc oc {ovy wviwgykifyw, {ov

    ghc nyovp zdfb hggoyjkcn zo kbpoyzhcz gobbochlkzkfw, wvgd hw1

    Powkzkoc kc zdf iv{kcn g{glf1 Hw wviwgykifyw bo}f hlocn zdfwpfgzyvb, zdfky cffjw, kczfyfwzw hcj bozk}hzoyw gdhcnf#Kzw kbpoyzhcz zo ph{ glowf hzzfczkoc zo dflpkcn zdfbwvggfwwvll{ bknyhzf zo goc}fywkoc#

    Yolf kc zdf oynhckqhzkoc1 ^dhz {ovyf yfhll{ looekcn hz kw~dow kcoybkcn zdf pvygdhwf hcj ~dow bhekcn zdf chlpvygdhwkcn jfgkwkoc#

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    Yfbfbify, ~dfc {ovy wfnbfczhzkoc kw ifzzfy, kbpyo}fj yfwvlzw

    ~kll ollo~#

    ;# Gyfhzf h goczfcz yohjbhp# ^dklf kzw fhw{ zo nfz ftgkzfj

    hiovz nyo~kcn {ovy lkwz hcj ivkljkcn {ovy wfnbfczw, jocz zhef

    {ovy f{f o zdf ihll oc goczfcz pyojvgzkoc kzw co wbhll fhz#

    Kzw kbpoyzhcz zo bhchnf h yollkcn goczfcz pyojvgzkoc wgdfjvlf#

    I{ wzh{kcn hdfhj o zdf ihll, {ov fcwvyf zdhz {ov bhkczhkc {ovy

    bobfczvb hcj {ovy wviwgykifyw ftpfykfcgf ~kzd {ovy iyhcj1

    Plhc ovz hz lfhwz zdyff boczdw hdfhj#

    Gyfhzf h jfzhklfj wgdfjvlf ~kzd hwwkncfj yfwpocwkiklkzkfw hcjyf}kf~ g{glfw#

    Hlknc {ovy goczfcz pyojvgzkoc wgdfjvlf ~kzd ~dhzwdhppfckcn ~kzd ozdfy bhyefzkcn pyonyhbw vpgobkcnf}fczw, cf~ pyojvgz hccovcgfbfczw, vpnyhjfw hcj ozdfywpfgkhl ofyw#

    Jyk}kcn cf~ lfhjwHcozdfy ef{ gdhllfcnf zdhz I9I bhyefzfyw yfpoyz kw jyk}kcn

    cf~ lfhjw goczkcvhll{ ffjkcn zdf opz"kc lkwz ~kzd xvhlkz{

    cf~ wviwgykifyw# H yoivwz hcj ~fll"oynhckqfj goczfcz gyfhzkoc

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    pyo}kjf h ~fhlzd o hjjkzkochl opz"kc zovgd pokczw# Fhgd zkbf {ov

    pyo}kjf h }hlvhilf goczfcz pkfgf, {ov hyf ftphcjkcn {ovy lfhjghpzvyf cfz#

    Fjvghzk}f goczfcz ghc if h nyfhz zool oy jyk}kcn cf~

    lfhjw hcj cvyzvykcn ftkwzkcn ocfw# Bhp {ovy goczfcz zo {ovy

    hvjkfcgf cffjw i{ ywz kjfczk{kcn eco~lfjnf nhpw1 zhle zo {ovy

    whlfw pfoplf, wvppoyz yfpyfwfczhzk}fw, hggovcz bhchnfyw hcj

    gvwzobfyw zo kjfczk{ phkc pokczw hcj ~dhzw bkwwkcn kc {ovy

    yfwovygfw poyzolko# Zdfc, goczkcvhll{ f}hlvhzf cf~ bfjkvbw

    hcj oybhzw zo fcwvyf zdhz {ovyf bhtkbkqkcn zdf yfhgd o {ovy

    jf}flopbfcz foyzw#

    Dfyfw hc fthbplf o ~dhz ekcjw o goczfcz pkfgfw {ov ghcgocwkjfy ivkljkcn1

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    ]kjfow

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    ~kccfy# Zo bhef zdf bowz o {ovy goczfcz ofyw jflk}fyfj }kh

    fbhkl, bhef wvyf zo1

  • 8/6/2019 B2B Email Tactics to Drive ROI - by Lyris

    6/9

    I9I Fbhkl Zhgzkgw zo Jyk}f YOK

    I9I Fbhkl Zhgzkgw zo Jyk}f YOK =

    Mfhzvyf zdf zkzlf o zdf pkfgf kc zdf wviafgz lkcfhcj dfhjlkcf#

    Fbifj h ghll"zo"hgzkoc zdhz jyk}fw zdf pyowpfgz zo h lhcjkcnphnf ~kzd h oyb flj#

    Plhgf goczfcz hggfww ifdkcj h lfhj ghpzvyf oyb#

    Yfhgdkcn {ovy hvjkfcgf

    Jflk}fyhiklkz{ kwcz h cf~ hcj ftgkzkcn zopkg, ivz kz kw ocf o zdowf

    ovcjhzkochl flfbfczw zdhz ghc bhef oy iyfhe {ovy ghbphkncw#

    ^dklf pyohgzk}f bhchnfbfcz oc zdf ihge"fcj kw h gykzkghl

    gobpocfcz o wzyocn jflk}fyhiklkz{, {ov ghc hlwo kbplfbfcz wobf

    gvwzobfy"hgkcn wzyhzfnkfw zo wvppoyz ~dhz {ovyf jokcn ifdkcj

    zdf wgfcfw#

    Ihge"fcj jflk}fyhiklkz{ ifwz pyhgzkgfw1

    Hvzdfczkghzf bfwwhnfw zo bhchnf hcj opzkbkqf {ovy wfcjfyyfpvzhzkoc#

    Lf}fyhnf yff yfpvzhzkoc bhchnfbfcz zoolw yob KWPw#

    Yfnkwzfy govwkc jobhkc chbfw zdkcnw zdhz looe hcj wovcjlkef {ovy chbf hcj hlwo jobhkcw zdhz govlj if vwfjhnhkcwz {ov#

    Pyo}kjf yfhl }hlvf hcj h powkzk}f ftpfykfcgf wo zdhz pfoplf~hcz zo kczfyhgz ~kzd {ovy goczfcz#

    Gvwzobfy"hgkcn jflk}fyhiklkz{ wzyhzfnkfw1

    Vwf h jovilf opz"kc pyogfww zo fcwvyf zdhz {ovyf ghpzvykcnh lfhj zdhz hgzvhll{ ~hczw zo yfgfk}f goczfcz yob {ov#

    Hjdfyf zo glkfcz ftpfgzhzkoc wfzzkcnw k {ovy wviwgykifydhw wkncfj vp zo yfgfk}f h boczdl{ cf~wlfzzfy, jocz wzhyzwfcjkcn goczfcz ~ffel{ oy jhkl{#

    Opzkbkqf {ovy wfcjkcn kcyhwzyvgzvyf i{ bhekcn wvyf zdhz{ovyf gobpl{kcn ~kzd fwzhilkwdfj zfgdckghl wzhcjhyjw#

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    oc h}fyhnf, hiovz 60 pfygfcz o zdowf zdhz fczfy {ovy pkpflkcf#

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    cf~ lfhjw hlocn zdf phzd zo goc}fywkoc1

    Wfcj h ~flgobf bfwwhnf ~kzdkc ocf dovy o ~dfc h cf~

    wviwgykify wkncw vp# Hgeco~lfjnf zdf cf~ wviwgykify i{ chbf,

    ftpyfww {ovy nyhzkzvjf hcj pyo}kjf lkcew zo pyobkwfj kcgfczk}fw#

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    [ovy nohl kw zo ifgobf h zyvwzfj hj}kwoy hcj yfwovygf#

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    o}fyl{ ogvwfj oc goc}fywkoc, kz ~kll ifgobf zyhcwphyfcz zo {ovy

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    http://www.flickr.com/photos/lyrisinc/
  • 8/6/2019 B2B Email Tactics to Drive ROI - by Lyris

    7/9

    I9I Fbhkl Zhgzkgw zo Jyk}f YOK

    I9I Fbhkl Zhgzkgw zo Jyk}f YOK >

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  • 8/6/2019 B2B Email Tactics to Drive ROI - by Lyris

    8/9

    I9I Fbhkl Zhgzkgw zo Jyk}f YOK

    I9I Fbhkl Zhgzkgw zo Jyk}f YOK 4

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    http://www.flickr.com/photos/lyrisinc/
  • 8/6/2019 B2B Email Tactics to Drive ROI - by Lyris

    9/9

    Zdf I9I Bhyefzkcn YfpoyzI9I Fbhkl Zhgzkgw zo Jyk}f YOK

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    http://go.lyris.com/facebookhttp://go.lyris.com/twitterhttp://go.lyris.com/youtubehttp://go.lyris.com/linkedinhttp://go.lyriscom/flickrhttp://lyrishq.lyris.com/http://lyrishq.lyris.com/http://go.lyriscom/flickrhttp://go.lyris.com/linkedinhttp://go.lyris.com/youtubehttp://go.lyris.com/twitterhttp://go.lyris.com/facebookhttp://www.flickr.com/photos/lyrisinc/