B2B and B2C Customer Experience

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  • 8/12/2019 B2B and B2C Customer Experience

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    Alerts Statemen

    tsCam

    paig

    n

    sReminders

    e-MailPrint

    SMS

    Web

    B2B

    B2C

    uniserveTM

    Dealers|Fr

    anchisees

    Indiv

    idua

    l|Co

    rporat e

    Intense Technologies Limited

    No third PartyDependency

    True "Near Zero" third pa

    dependency - Solution a

    HW/SW platforms

    Enterprise ClassCloud ReadyAvailable with a tuned en

    On-premise or Cloud bas

    offering

    Customer EngagEnhanced penetration, c

    messaging across the bo

    superior customer conne

    Customer ConnMeasurementBehavioral retargeting fo

    understanding of custom

    preferences and choices

    revenue generation

    Up-sell and crosopportunities

    Through targeted and pe

    promotional offers for en

    all communications

    Facts

    Shift your customers into thehigh-profit and high advocacy area

    Cost Reduction - 10% reduction in print, 20% on Storage and 30% onusing acclaimed innovative components

    Cost Planning - Exert complete control on 18 - 22% of undeliveredcommunications by any channel

    Operational Excellence - up to at least 20% reduction in operational

    costs - optimized, automated solution

    Tangible Benefits: Unified platform eliminating the need for multiple application for

    multi-channel delivery Built on SOA and semantic grid computing principles for

    ensuring processing efficiency Connects to multiple heterogeneous applications to extract

    relevant customer information

    Key features:

    uniserve 360 is a comprehensive

    customer communication

    management Solution generating 4Billion+ customer statements every

    year. uniserve 360 provides

    personalized, consistent and

    trans-promotional B2B and B2C

    customer communications across

    channels, thus ensuring enhanced

    customer experience.

    Information and content contained in here is an exclusive property of Intense Technologies Limited.The content presented is correct at the time of publishing and is subject to change.Intense,Intense logo are trademarks of Intense TechnologiesLimited.All other product or brand names are trademarks or registered trademarks of their respective owners.

    About Intense

    Intense Technologies Limited is anenterprise software productscompany, headquartered in Indiawith a strong and emergingpresence in USA, MEA and APAC.

    Our solutions are built on a unifiedand comprehensive framework ofuniserveTM. We enable organizationsto deliver rich and engagingcustomer experience across varioustouch points. The portfolio rangesfrom customer communications,onboarding, individual andenterprise self-care, interactive billingto digital marketing.

    Our solutions have beenimplemented across verticals withproven record of faster ROI,streamlined costs and enhancedcustomer experience. Our flagship,

    uniserveTM

    prides on the leadershipposition we enjoy in the markets weserve. The esteemed company weenjoy includes big names in theindustry viz. GE Money, PrudentialIndonesia, Airtel Africa and Sri Lanka,Vodafone Ghana, TFL (Fiji), Omantelamongst many others.

    visit us

    www.intense.in