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BRING MORE TO THE TABLE.

B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

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Page 1: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

B R I N G M O R E T O T H E T A B L E .

Page 2: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

We are not for everyone. We are aperfect fit for those looking to driveefficiency and provide an elevatedguest experience.

We bring more to the table, so youcan too.

Silverware is a leading developer of advanced technology solutions for the Hospitality Industry.

Some believe that good servicemeans taking orders and runningfood in a timely & efficient manner.We believe great service extendsfar beyond that. With Silverware,we ensure every aspect of theguest experience is taken care of,from when the first customer walksin, until the last one walks out.

ABOUT US

Page 3: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

TABLE SERVICEWith an abundance of style and substance, Silverware staysahead of the technology curve – setting a new standard insimplicity, functionality, and value.

Unmatched visualordering experience

Graphical seatselection

Drag & Drop forbill splitting

See what seats are occupiedwith the option for gender seat-selection and the ability to addseats and join tables.

Innovative table managementfunctions like sectioning, floorplan rotation, table joining,graphical gender-based orderingand tracking.

Easily split bills by seat with onetouch, portion items, than dragand drop to move items fromeach bill.

Innovative table management

Design your Floor Plan torepresent your restaurant withsingle or multiple levels, summerpatios, and separate areas.

Modern SQLserver capabilities

A seamless changeover with nointervention from restaurantmanagement, or the need tocontact us.

Multi-lingualcapabilities

Support language display bystore, or the flexibility to assignseparate languages within thesame store.

Page 4: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

QUICK SERVICESilverware is precisely crafted to outmatch the pressing needs ofQuick Service Operations. Increase revenue streams and controlcosts. Customize single-screen layout empowers staff to promptlyprocess and efficiently drive-thru, takeout, and eat-in orders.

Quickly process in-store& online orders

Customizable single-screen layout

Automatic combodetection

Customize the ‘Look & Feel’ ofthe system. Fully customize colorschemes for all screens and theappearance of buttons from sizeto the shape.

Increase business by allowingyour customers to view yourmenu and place take-out ordelivery orders from anywhereon the go.

The flexible Automatic ComboDetection feature ensures yourcustomers receive the best priceon every transaction.

Page 5: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

SILVERWARECLOVER APP

A breakthrough point-of-sale app that allows you to managethe entire guest experience and collect payments from onemobile device. The ideal solution to serve guests and acceptpayment in any environment.

Wi-Fi enabled,optional 3G.

Now on theClover marketplace

Our native app is a fully-featuredSilverware POS mobile orderingsolution with EMV paymentprocessing and Room Postingon a Clover Flex device.

Never miss a payment. With theSilverware Clover solution youcan collect payment withoutrelying on the internet.

All in onepayment

Easily take orderson the spot

Send orders by seat and coursefrom the table straight to thekitchen.

Collect all payment types from swipe, chip, pin and tap.

Page 6: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

OMNI-CHANNELORDERING

Omni-channel ordering makes sure your customers purchasesare efficiently and effectively handled, delivered, and prepared.

Drive efficiency withonline/mobile ordering

Increase customerengagement

Proactively ensure you’reproviding an elevated guestexperience with a quick glance

Mobile ordering and paymentsolutions for all outlets on theproperty – including restaurants,beach/poolside, golf carts etc.

Increaseyour bottom line

See what seats are occupiedwith the option for gender seat-selection and the ability to addseats and join tables.

Page 7: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

ONLINE ORDERING

Increase your takeout and delivery business by acceptingcustomer orders directly from your website. The menuinformation is seamlessly shared between the Silverware POSsystem and the online system.

Improve the customer experience

Ordering made easy

A completed order is auto-matically transferred to the POSsystem with items printing tothe kitchen in real-time.

Geo-Fencing feature uses Google Maps to locate nearest store location for Delivery or Pickup.

Get it inreal-time

See what seats are occupiedwith the option for gender seat-selection and the ability to addseats and join tables.

Branded your Way.

Fully integrated through yourwebsite, the look & feel will allowfor one centralized brand andcustomer experience.

Page 8: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

ENTERPRISE CLOUD REPORTING &

DASHBOARDSOur Cloud Reporting that produces the analytics necessary toadapt and succeed in an ever-changing industry. Filteringoptions include date range, time range, meal segment, byserver, cost center, and more all in real-time on the cloud.

Alertsmade for you

Dynamicreports

Reports offer a dynamic view ofoperations through dashboardsand multi-store comparative anddetailed store reports.

Receive notifications based onexceptions and select fromtemplates and have informationsent when you want it.

All the toolsyou need.

Produces the metrics, analyticsand tools necessary to adapt andsucceed in an ever-changingindustry.

Reporting at your finger tips.

Hundreds of dashboards &reports available at your finger-tips so you can drill down andview detailed information.

Page 9: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

ENTERPRISE CLOUD MANAGEMENT

Take control an entire operation remotely from a securewebsite. Make menu and price changes, launch new discounts,voids, payment methods, jobs, employees, all in real-time fromthe cloud. Making changes has never been easier.

Your menu,your way.

Easilymake changes

Easily make individual store orregional menu changes forpricing, button appearance, size,location, and text.

Set schedules to automaticallypublish menus on the requiredlaunch date or in real-timethrough the internet.

Fullyautomated

Fully automated menu publishto select stores, or regions, or allstores.

Creating andediting

Create or edit forced questions,price levels, schedules, reportingclasses, taxes, security groups,and button styles.

Page 10: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

CUSTOMER RELATIONMANAGEMENT

Get to know your customers better than ever with Silverware’sCustomer Relationship Management (CRM). The solutionempowers you with the information to keep your customerscoming back.

Hassle-freehouse accounts

Know who you’re dealing with

Strategically increase revenuesby implementing an incrediblyflexible Rewards Program tounderstand your guests better.

Easily create House Accountswith credit terms which areresettable by day, week, ormonth.

TreatYour guests

Set individual menu itemincentives by schedule andassign a customer to entire orderor individual seat position.

Go all out foryour customers

Coupons can be generatedbased on point earned and canbe configured so a minimumnumber of points are requiredfor redemption.

Page 11: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

S O M E O F O U R P A R T N E R S

Page 12: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

N O T A B L E H O T E L S & R E S O R T S

Page 13: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service
Page 14: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

A C C O R H O T E L S

Page 15: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

F A I R M O N T H O T E L S & R E S O R T S

Page 16: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

T H E R I T Z L O N D O N

Page 17: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

B E L M O N D R E S O R T S

Page 18: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

B I S H A H O T E L & R E S I D E N C E S

Page 19: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

S W I S S O T E L

Page 20: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

E A S T B A N K C L U B

Page 21: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

R E B E L N I G H T C L U B

Page 22: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

C A B A N A P O O L B A R

Page 23: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

G r e e n l e a f H o s p i t a l i t y & R a d i s s o n

Page 24: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

S O F I T E L H O T E L S

Page 25: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

A L B A N Y B A H A M A S

Page 26: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

O U T R I G G E R H O T E L S

Page 27: B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. Some believe that good service

S I L V E R W A R E P O S . C O M