PROCEDURES Computer Maintenance1212 S Palo Verde Ave Tucson AZ 85713 | (520)325-2045 | passiontucson.org

NOTE! Maintenance should be done, at least, twice monthly. If possible, accomplish every week.

Complete maintenance tasks for the 3 computers in the office, the youth facility computer, and

the 2 computers in the sound booth (main sanctuary)

SYSTEM UPDATES

Check for system updates every week

Run Windows Update if no notifications

o Open Start Menu and select Control Panel

o Select System and Security

o Press Check for updates

o Press Install updates button if you receive notification

that there are important updates to install

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PROCEDURES Computer Maintenance1212 S Palo Verde Ave Tucson AZ 85713 | (520)325-2045 | passiontucson.org

o Restart the computer once updates finish installing

SOFTWARE UPDATES

Open SUPERAnti-Spyware by selecting the “bug” icon from the system tray

Select Click here to check for updates link in

lower right corner

Once updates are complete, press Scan this

Computer button

Select Quick Scan to search for unwanted

programs (3-10 minutes)

Press Continue button on the threat pop-up

and main window to remove unwanted

programs

Open Malwarebytes Anti-Malware

Press Scan Now button to

run a comprehensive

threat scan (5-15 minutes)

Program will notify of all

detected malware

Press Quarantine All

button to clear malware

Reboot computer if

required

VIRUS SCAN

Check the System Tray for the Microsoft

Security Essentials icon

o Green icon; no action required

o Yellow icon; scan required

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PROCEDURES Computer Maintenance1212 S Palo Verde Ave Tucson AZ 85713 | (520)325-2045 | passiontucson.org

Open Microsoft Security Essentials and press the Scan Now button (5-30 minutes)

If there is a RED icon, enable the program by turning on real-time protection

COMPUTER BACKUPS

NOTE! Computer backup drives are stored off-site. The Samsonite case with the two backup

drives should be brought in every week. One drive is labeled Office for the 3 office computers,

and the other is labeled Sanctuary for the youth facility and 2 sanctuary computers.

NOTE! Norton Ghost is used to back up all computers. The steps and procedures for each

computer are identical and listed below.

CONNECTING THE DRIVES

Both hard drives connect to each computer the same way

First power on the computer to backup

Plug the backup drive into the computer’s power strip

Plug the USB cable into an open port on the computer

NORTON GHOST

Open Norton Ghost from the system tray

o Click the hidden icons arrow

o Right-click on the ghost icon and select Open Norton Ghost

o Note that OFFICEMGR

computer may create an error

message; press Try Again

button until message goes

away

Click Run or Manage Backups link

Hold ctrl key and click both folders

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PROCEDURES Computer Maintenance1212 S Palo Verde Ave Tucson AZ 85713 | (520)325-2045 | passiontucson.org

Click Run Now button to start backups

Procedure takes time to complete; allow program to run in background

Once backup is complete, close all maintenance and backup programs and unplug drive

After all backups are done, return drives to foam cutout in briefcase

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