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Business All-in-One & Business UserUnique Selling Propositions
What makes your offering unique?
Greece Sales Efficiency Camp
March 2 – 4, 2011Athens
Objectives & Benefits
Objectives
Identify unique selling propositions and differ them from general ones
Name and understand the key differentiators of SAP‘s Business All-in-One offering
Identify and understand your own unique differentiators
Know how to position and communicate your USPs
Benefits
Gain competitive advantage in your sales cycle
Strengthen your position in the market
Be more successful in customer acquisition
Better sell yourself and your solutions
© SAP & PDAgroup 2010/ Page 2
Unique selling proposition (points) – a definition
The 3 Elements of a real USP:
1. Each advertisement must make a proposition to the consumer. Not just words, not just product puffery, not just show-window advertising. Each advertisement must say to each reader: "Buy this product, and you will get this specific benefit."
2. The proposition must be one that the competition either cannot, or does not, offer. It must be unique—either a uniqueness of the brand or a claim not otherwise made in that particular field of advertising.
3. The proposition must be so strong that it can move the mass millions, i.e., pull over new customers to your product.
(Rosser Reeves)
Source: http://en.wikipedia.org
© SAP & PDAgroup 2010/ Page 3
SAP All-in-One Baseline & Best Practice Unique Selling Points
The Top 6 USPs for SAP Business All-in-One packed solution with Best Practices
Internationalization Language, currency, legal aspects, accounting standards and local availability
of the software product
Integrated functionality Huge core ERP and industry functionality build in
A real “Ready to use” SME solution This packaged solution contains input and knowledge from various industries
(Best Practice) with preconfigured processes
SAP is the worldwide leader in ERP Business State of the art product, > 35 years of experience, >12 million users, customer
references, stable market situation
Fix Price Offering Based on Solution Configurator a defined scope can be offered for a fixed
price incl. project
Migration path
© SAP & PDAgroup 2010/ Page 4
SAP All-in-One Baseline & Best Practice Unique Selling Points
So what?
What is the benefit to the customer of each USP?
Is it really unique?
Is it strong enough to win?
© SAP & PDAgroup 2010/ Page 5
USPs and the related Customer & Business Benefits
Internationalization Customer CFO is on the save side
- fulfill all legal requirements and international standards (SOX)
- save costs for company consolidation, training & documentation
- higher acceptance at market partners and end users
Supports customer growth strategy
- SAP system supports additional locations (global deployment)
- reduce costs for operation and maintenance (centralized system)
- global partner network
© SAP & PDAgroup 2010/ Page 7
USPs and the related Customer & Business Benefits
Integrated Functionality SAP ERP core functionality covers 80% of the average customer
business processes
- use core industry functionality for Trade, Manufacturing and Services
- reduce other software solution from other vendors
Higher efficiency and transparency of company processes
- supports operational and strategic decisions -> know your company !
- reduce administrative work
Less number of interfaces
- reduce failures
- reduce costs
© SAP & PDAgroup 2010/ Page 8
USPs and the related Customer & Business Benefits
Ready to use SME solution SAP knows your industry
- benefit from SAP industry knowledge ( >13 Mio users)
- save costs with faster & smooth Implementation
- higher efficiency of processes ( SAP Best Practices )
- availability of local SAP partners with industry know how
- SAP system supports all relevant IT standards
© SAP & PDAgroup 2010/ Page 9
USPs and the related Customer & Business Benefits
SAP is the No 1 in ERP Business C-level decision makers make a save decision
- SAP is stable company with a unique history and strong financial basis
- enhance company value ( intangibles)
- SAP has shown a clear strategy to invest into the SME market
- SAP is the ERP market leader
- higher acceptance at stakeholders
Invest in the right product
- benefit from the cutting edge technology and available industry solutions
- benefit from SAP long term R&D investment and maintenance strategy
© SAP & PDAgroup 2010/ Page 10
USPs and the related Customer & Business Benefits
Fix price offering What you see is what you get (buy)
- defined scope of the solution supports transparent costs
- scope of the “SAP Solution Configurator” will be executed
- low risk for missing functionality and processes
- low implementation costs for cutting edge solution
- save cost for follow up trainings
© SAP & PDAgroup 2010/ Page 11
USPs and the related Customer & Business Benefits
Migration path SAP has a clear lifecycle strategy
- transparency of the investment over years
- SAP guarantees stable product migration path
- customer knows how long it will be supported
- SAP is a reliable partner for save investments
- lower the cost for change projects (no new implementations)
© SAP & PDAgroup 2010/ Page 13
USPs - Summary
In order to be able to speak of „true“ USPs,
U niqueness
S trength and
P ay-off (value)
must be in place!
Objectives & Benefits
Objectives
Identify unique selling propositions and differ them from general ones
Name and understand the key differentiators of SAP‘s Business All-in-One offering
Identify and understand your own unique differentiators
Know how to position and communicate your USPs
Benefits
Gain competitive advantage in your sales cycle
Strengthen your position in the market
Be more successful in customer acquisition
Better sell yourself and your solutions by selling benefits to the customers
© SAP & PDAgroup 2010/ Page 16