Aziz_Khan_Resume_DEC15

Aziz Khan

Email: [email protected] Mobile No: 9930420197

Designation: Manager

Career Objective

To work for a professional organization that offers an open work culture with

high growth prospects, enabling me to leverage my technical skills and functional knowledge resulting in value creation both at a personal and

organization level.

Career Summary 8 years experience in Project Management & Implementation, Process re-

engineering, Customer Interfaces, User Acceptance Testing (UAT), MIS Management, IT (Report development).

Value Proposition

Domain expertise in Cash Management Collections and Payment.

Project management experience. Exposure to various stages of the SDLC.

Experience in application software development.

User Acceptance Testing (UAT) MIS Management and Customer Coordination

Work Experience

JJaann’’0077 –– ttiillll ddaattee Tata Consultancy Services e-Serve

Job Profile

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Project Management & Implementation:

Moving on to all India Cash Management Collections Product Processor from

[UNIX BASED] to [WEB BASED/BOXIR3] for managing the entire SDLC for the Unit. Working as interface between the end users and external software

development vendors (Polaris, Byzan, Nucleus and Ramco Systems) for various application development and implementation projects. My

responsibilities include:

Interacting with the end user to understand their requirements.

Preparing the Business Requirement Documentation & discussing the

Same with the external development teams.

Identifying the gaps and Finalizing the Functional Specifications.

Making production rollout plans for new systems / enhancements and

Executing the same. Preparing test scenario, test plan, test case & conducting UAT.

Preparing security matrix for the new application PPM as well as PPM

BO.

Conducted Training for new application with Business users

Interacted with Business users to test the new application to provide

signoff.

TEAM HANDLING:- Experience in handling a team of 13 people. There are four department

which includes

Collection Pricing: - Process is to maintain all the receivables charges

like processing, return, interest of return, pickup charges for corporate customers.

Paylink Pricing: - Process is to maintain all the Electronic charges like

NEFT, RTGS, E-collect for corporate customers.

Aziz Khan



MIS REPORTS: - Process is to maintain collection and payment reports

for corporate customers.

UAT TEAM: - Analyzing and understanding current business and system

processes.BRD (Business Requirement Document) study and preparation of Functional specification, Technical specification and SIT/UAT test cases.UAT

support and issue resolutions for branch users. Identifying the gaps and Finalizing the Functional Specifications. Making production rollout plans for

new systems / enhancements and executing the same. Preparing test

scenario, test plan, test case & conducting UAT.

Projects Handled

Few of the Projects handled: FlexCube Enhancements Implementation – UAT for implementing

FlexCube for CitiBank India. E-FLOW Imaging Systems – UAT of Imaging solutions for the Cash

Management Collections. This was a system for Cheque Image Data

Management. Cheque/Cash Startup Letter- Have automated the start-up letter process

by collating data from user and prepare the BRD and send it to tech team and done the UAT testing for the same. Due to which time was saved around

4 Hrs of the concerned unit. Migrations from CPC to PPM- Currently handle the testing for the

migration of the Citibank old software to a regional software PPM.

Role involve in testing:- a) Preparation of the FRD for the reports need to be developed on

Business object b) Data Migration testing, verified all the transaction/maintenances data

migrated to the new system. Also, provided logic to migrate the

same to a new system. Provided details of parent-child linkage table. c) Report/Events/Scheduler testing developed on Business object.

d) Prepare FRD for accounting entry along with the verification part. e) Have tested different Interfaces like Flex cube (Statement data of

the customer), E-flow (Cheque Imaging system), CSDS,IMAIL (Mail delivery application of the customer), Citidirect (Online customer

website)

f) Migartion of CIMS (Old Imaging system during CPC time) to a new one (EFLOW system).

Value Addition Have done project in suppressing the hardcopy for the reports/statement

which was getting dispatch to the customer. Co-ordinate with customer and

convince them to use the softcopy which they will receive via email. As a result, there was a cost save of Rs. 15 lacs/year to the company.

Have automated schedule for outstation cheque whereby saving a

time of 4 hrs on a daily basis computing to 1 FTE. Have done course in Business Object XIR3 for developing reports and

universe from GEIS institute.

Conducting Process and Infosec RCSA.

Conducting Audit for the Maintenance team whose process to maintain

Aziz Khan



charges for the CMS customers.

Education

2006 B. Sc Mumbai University – Thakur College

2002 HSC Maharastra State Board – Vivek Vidyalaya College

1999 SSC Mumbai University – Vivek Vidyalaya High School

Awards and Appreciations

Bagged the “Spot Award” five times from Unit Head.

Bagged the “HI POTENTIAL” award from the company.

Bagged LEAN CERTIFICATION in reducing TAT for cash pickup setup

along with reduction of 0.50 FTE which saves $5000 per annum. Bagged Green Belt CERTIFICATION in reducing TAT for cash pickup

setup along with reduction of 0.50 FTE which saves $10000 per annum.

IT Skills Operating system: Windows, UNIX.

Languages: VBA, VB, HTML.

Database: MS-SQL, Informix, Business Object and Oracle.

Office Automation: Excel, Access, Power Point, Word (Advanced Macros

Development)

Languages English, Hindi & Marathi

Email ID [email protected]

Contact Numbers (Home & Mobile) Mobile (9930420197)

Notice Period 2 Months

Documents

Aziz_Khan_Resume_DEC15