86
Here is Your Customized Document Your Configuration is: Action to Perform - Install Storage-System Model - AX4-5i (AX4-5I) - iSCSI dual SP Connection Type - iSCSI Network Server Operating System - Windows Storage-System Status - New Storage Arrived In Cabinet - No Server Status - New Storage-System Disks to Install - No NICs/HBAs to Install - Any NIC iSNS Service - No iSCSI Security (CHAP) - No Management Tool - Navisphere Express Reporting Problems To send comments or report errors regarding this document, please email: [email protected]. For issues not related to this document, contact your service provider. Refer to Document ID: 347310 Content Creation Date 2008/8/19

AX4 Installing an iSCSI Storage System- Master 347310

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Installation instruction for new server to EMC ax5 storage.

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Here is Your Customized DocumentYour Configuration is:

Action to Perform - InstallStorage-System Model - AX4-5i (AX4-5I) - iSCSI dual SPConnection Type - iSCSI NetworkServer Operating System - WindowsStorage-System Status - NewStorage Arrived In Cabinet - NoServer Status - NewStorage-System Disks to Install - NoNICs/HBAs to Install - Any NICiSNS Service - NoiSCSI Security (CHAP) - NoManagement Tool - Navisphere Express

Reporting ProblemsTo send comments or report errors regarding this document, please email:[email protected]. For issues not related to this document, contactyour service provider.Refer to Document ID: 347310

Content Creation Date 2008/8/19

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Content Creation Date 2008/8/19

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Content Creation Date 2008/8/19

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AX4-5 SeriesInstalling an AX4-5i Storage System

in an iSCSI Network Configurationwith a Microsoft Windows Server

with EMC PowerPath

If you want to install an AX4-5i storage system in a network configurationwith a Microsoft Windows server, this document is for you. You can use theprocedures in this document to set up configurations with a new or existingstorage system that you want to connect to a new or existing server.

The main topics are:

Terminology.................................................................................. 3Before you start ............................................................................. 5Verifying the storage-system parts .................................................. 8Installing the storage-system parts in a cabinet or rack ..................... 10Connecting the storage-system expansion ports............................... 19Connecting power cables ............................................................... 20Powering up the storage system ..................................................... 25Connecting the storage-system management ports to theLAN ............................................................................................ 27Confirming hardware installation................................................... 28Initializing the storage system ........................................................ 30Upgrading storage-system software................................................ 37Registering the storage system with your service provider ............... 44Installing NICs or iSCSI HBAs in the server .................................... 46Installing or updating the NIC or iSCSI HBA driver......................... 48Installing NIC or HBA iSCSI initiator software (Windows 2000 andWindows Server 2003 hosts only)................................................... 50Assigning an IP address to a NIC or iSCSI HBA .............................. 53Installing PowerPath on a server .................................................... 55Installing the Navisphere Server Utility .......................................... 60Modifying TCP/IP registry settings ................................................ 63Connecting iSCSI ports in a network configuration .......................... 65Configuring iSCSI initiators for a configuration without iSNS........... 67Registering the server with the storage system ................................ 70Configuring a new storage system .................................................. 73

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Verifying your high-availability iSCSI configuration ....................... 78Preparing virtual disks to receive data ............................................ 80Verifying your failover configuration with PowerPath ..................... 81

2 Installing an AX4-5i Storage System in an iSCSI Network Configuration with a Microsoft WindowsServer with EMC PowerPath

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Terminology

This document uses the following terms:

host A computer that is or will be connected to a CLARiiON® storagesystem. This computer is called either a management station or aserver, depending on how it is or will be connected to the storagesystem.

management station A host from which you manage CLARiiON storage systems. Itmust be on the same network as the storage-system managementports. A management host may also be a server.

server A host that is already or will be connected over a network to theiSCSI ports on a CLARiiON storage system. A management hostmay also be a server.

new server A server that is not already connected to or set up for a CLARiiONstorage system.

existing NIC or iSCSIHBA

The network interface card (NIC) or iSCSI host bus adapter (HBA)that is already installed in a server.

new NIC or iSCSI HBA The NIC or iSCSI HBA that was not already installed in the server.

base dual-SP system An AX4-5 series system with two storage processors (SPs) — anAX4-5 or AX4-5i storage system.

expansion dual-SPsystem

An AX4-5 series system with two storage processors (SPs) —an AX4-5 or AX4-5i storage system — with the expansion packenabler installed.

new storage system A storage system that is not connected to a server or configuredfor storage. It is just as it was shipped to you.

field-replaceable unit(FRU)

A storage-system component that you can add to your storagesystem or replace in your storage system at your site. Examplesof FRUs are disks andpower/cooling modules.

DPE-AX A disk processor enclosure that contains 1 or 2 storage processors(SPs) and 4 to 12 disks.

DAE-AX A disk-array enclosure that provides additional storage for aDPE-AX with 2 storage processors and an expansion packinstalled. Each DAE-AX supports a maximum of 12 disks.

Installing an AX4-5i Storage System in an iSCSI Network Configuration with aMicrosoft Windows Server with EMC PowerPath

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storage processor (SP) A printed-circuit board with processors, memory modules, andcontrol logic that manages the I/O between the server and thedisk modules.

disk pool A set of disks with the same capacity and RAID type on which youcreate one or more virtual disks.

virtual disk A grouping of physical disk partitions into one span of disk storagespace. Each virtual disk you create is distributed equally acrossthe disks in the disk pool. A virtual disk looks like an individualdisk to the server’s operating system. A virtual disk is created withNavisphere® Express.

initiator A NIC or iSCSI HBA port that issues requests to send data to orreceive data from a target in the storage system.

target A storage-system SP port that accepts and responds to requestsfrom an initiator. Such a port is called an iSCSI data port.

CHAP Challenge Handshake Authentication Protocol. An optionalsecurity mechanism to control access to an iSCSI storage systemover the iSCSI data ports.

iSNS Microsoft Internet Storage Naming Service (iSNS) providesautomated discovery, management and configuration of iSCSIdevices.

An AX4-5i storage system has two SPs, so it is called a dual-SP system.

4 Installing an AX4-5i Storage System in an iSCSI Network Configuration with a Microsoft WindowsServer with EMC PowerPath

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Before you start

❑ Review the support matrix on the Service & Support page of thestorage-system support website to confirm that the following aresupported:

The server hardware that will access the storage system.

The operating system version running on the server hardware.

❑ Read the release notes for your storage system, which are availableon the Service & Support page of the storage-system supportwebsite.

The url for the storage-system support website is in the Documentation andSupport document that shipped with your storage system.

For a new storage-system installation, you will need to:

❑ If you ordered a rackmount cabinet for your storage system –To review the Site Preparation Guide for the 40U-C Cabinet, whichshipped with the cabinet, to ensure that the site in which you wantto install the storage system meets the site requirements. This guideis on the resources and documentation CD that shipped with thesystem and is available on in the Technical Documentation andAdvisories section on the Powerlink website. Especially importantis confirming that your facility has appropriate electrical wiring inplace to accommodate your cabinet’s power cables. To support allof the storage system’s high-availability features, the cabinet mustreceive power from two discrete circuits.

❑ To verify that your facility has:

Electrical wiring in place to accommodate your installation’spower cables. To support all the storage system’shigh-availability features, you must receive power from at leasttwo separate circuits.

Adequate network wiring to provide each storage-systemstorage processor (SP) management port with a discrete Ethernetconnection and IP address. The storage-system managementports can connect to either a 10/100/1000 or 1-gigabit EthernetLAN. EMC recommends a 1-gigabit Ethernet LAN for bestperformance.

Installing an AX4-5i Storage System in an iSCSI Network Configuration with aMicrosoft Windows Server with EMC PowerPath

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❑ The following network information from the person responsiblefor your network:

Static IP address for each SP in the storage system.

Subnet mask for the LAN to which you will connect thestorage-system management ports.

Default gateway for the LAN to which you will connect thestorage-system management ports.

Storage-system iSCSI network information, including staticIP address, subnet mask, and default gateway for eachstorage-system iSCSI port that you will use.

The network configuration information, including the IPaddress and network mask, for any NICs or iSCSI HBAs thatyou are installing.

Optional iSNS server information.

❑ CAT 5 or higher Ethernet network cables for storage-systemmanagement port connections (one per SP).

For any installation, you will need:

❑ A Navisphere management station with a supported Internetbrowser for running Navisphere Manager and on the same networkas the storage-system management ports. This host can also bea server. For supported host and browsers, refer to the E-Lab™Interoperability Navigator on the Powerlink website.

❑ A supported Windows host on the same subnet as thestorage-system management ports. You can use this host:

As a Navisphere management station

To initialize the storage system

To run the Navisphere Service Taskbar, which runs only ona Windows host.

As a CLARalert® monitor station, which must be a Windowshost, but cannot be a server (that is, it cannot send I/O to thestorage-system data ports).

❑ A Windows 2000, Windows Server 2003 or Windows Server 2008host that is or will be a server with iSCSI connections to the storagesystem. This server must have a supported server configuration;that is, it must have all required updates, such as hot fixes orpatches, installed.

6 Installing an AX4-5i Storage System in an iSCSI Network Configuration with a Microsoft WindowsServer with EMC PowerPath

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❑ A Navisphere® management station with a supported Internetbrowser that is on the same network as the storage-systemmanagement ports. This host can also be the server. For supportedInternet browsers, see the AX4-5 release notes on the Service &Support page of the storage-system support website.

❑ A CAT 5, CAT 5e, or CAT 6 Ethernet network cable (100 metersmaximum) for each iSCSI port that will connect the storage systemthough network routers or switches to the NICs or iSCSI HBAsin the server. We recommend CAT 6 cables for best performance.These cables may already be connected for a configuration with anexisting storage system or existing server.

For cable specifications, refer to Technical Specifications on the Learnpage of the storage-system support website.

❑ For a network configuration, Ethernet network cables as neededfor the hosts. These cables may already be connected for aconfiguration with an existing storage system or existing server.

We recommend discrete networks dedicated to iSCSI traffic. In a serverwith multiple NICs or iSCSI HBAs that are connected through networkrouters or switches to the storage system, each NIC or iSCSI HBA initiatorport must be on a separate subnet.

For cable specifications, refer to Technical Specifications on the Learnpage of the storage-system support website.

❑ A method for writing data to a virtual disk on the storage systemthat will test the paths from the server to the storage system. Youcan download an I/O simulator (Iometer) from the followingwebsite: http://www.iometer.org/.

Installing an AX4-5i Storage System in an iSCSI Network Configuration with aMicrosoft Windows Server with EMC PowerPath

7

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Verifying the storage-system parts

Using the information in Table 1, verify that your storage system hasthe basic components shipped individually. If the components shippedindividually, the disk modules may be shipped separately from theDPE-AX enclosure and the optional DAE-AX enclosures. Table 1 showsthe disk modules installed in the DPE-AX enclosure and the DAE-AXenclosure.

Table 1 Storage-system hardware components

Component Description

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

CL3769

AX4-5i DPE-AX (front view)

FRU Label FRU Label

CL3771

AX4-5i DPE-AX (rear view)

CL3772

One standby power supply (SPS)Second SPS optional

CL3773

Power cords (see note)2 per DPE-AX1 per SPS2 per optional DAE-AX

CL3774

SPS serial (sense) cable1 per SPS

F

12

34

56

78

9

Service cable (save for troubleshooting)

8 Installing an AX4-5i Storage System in an iSCSI Network Configuration with a Microsoft WindowsServer with EMC PowerPath

Page 12: AX4 Installing an iSCSI Storage System- Master 347310

Component DescriptionS

N:1

234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

SN

:1234A

BC

D1234A

BC

123 B

PS

PN

:123456789

RE

V123

SATASATA 500500 GBGB 7.2K RPM7.2K RPM

CL3769

Optional DAE-AX (front view)

CL3775

REV: AXX*AXX*

P/N: 118031924*118031924*

S/N: VVVYYWWRRRRR*VVVYYWWRRRRR*

REV: AXX*AXX*

P/N: 118031924*118031924*

S/N: VVVYYWWRRRRR*VVVYYWWRRRRR*

046-003-042_A03

#

FRU Label REV: AXX*AXX*

P/N: 118031924*118031924*

S/N: VVVYYWWRRRRR*VVVYYWWRRRRR*

046-003-042_A03

#

FRU Label REV: AXX*AXX*

P/N: 118031924*118031924*

S/N: VVVYYWWRRRRR*VVVYYWWRRRRR*

Optional DAE-AX (rear view)

CL3776

molex

molex

molex

molex

Expansion cables2 per optional DAE-AX

CL3778

Rail kits for installation in cabinet or rack1 per enclosure

Note: You may receive extra power cords to support both rack and freestanding installations.

Installing an AX4-5i Storage System in an iSCSI Network Configuration with aMicrosoft Windows Server with EMC PowerPath

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Installing the storage-system parts in a cabinet or rack

This section describes how to install the storage system at your site.

Where to install the parts in a dual-SP systemInstall the standby power supply (SPS) first, and then the DPE-AXabove it. Install any DAE-AX above the DPE-AX.

Enclosure height requirements

Enclosure height requirements and cabinet mounting measurementsare based on NEMA units (Us) as described in Table 2.

Table 2 NEMA unit heights

Number of NEMA units Actual height

1U 45 mm (1-3/4 in)

2U 90 mm (3-1/2 in)

The predrilled holes in the cabinet channels are based on the Umeasurement. The holes are predrilled at distances of 1/2 inch, 5/8inch, 5/8 inch (totaling 1 U), then 1/2 inch, 5/8 inch, 5/8 inch (anotherU), and so on. On EMC 40U and 40U-C cabinets, the 1U increments aremarked by a horizontal line or small hole in the channel. Table 3 liststypical height requirements.

Table 3 Height requirements for typical enclosures

Height Cabinet channelholes

Enclosures

1U (45 mm, 1-3/4 in) 3 Standby power supply (SPS)

2U (90 mm, 3-1/2 in) 6 DPE-AX or DAE-AX

Installing a 1U SPS tray and SPS units in the cabinet

A dual-SP storage system requires one 100W 1U SPS. A second SPS isoptional. Both mount in a single 1U tray. For installation instructions,

10 Installing an AX4-5i Storage System in an iSCSI Network Configuration with a Microsoft WindowsServer with EMC PowerPath

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see the Standby Power Supply Field Installation Guide (P/N 300-005-899)that ships with the SPS unit.

Installing the DPE-AX and optional DAE-AXs in the cabinet

Install the DPE-AX directly above the SPS units, and install anyDAE-AXs directly above the DPE-AX.

The DPE-AX or DAE-AX mounting kit contains the parts listed inTable 4.

Table 4 DPE-AX or DAE-AX mounting kit parts

Part Use

2 adjustable (52.1–86.4 cm, 20.5–34 in) rails Attach front to back on either sidebetween NEMA channels in a standardcabinet

12 Phillips M5 x 12.7 mm screws (black) Attach the rail mounting hardware in acabinet (4 for each rail) and then attachthe enclosure to cabinet (2 per side)

2U bezel 1 per DPE-AX or DAE-AX

Removing the filler panels

In most cases, the front space into which you will install the enclosureis covered by a filler panel, which is attached to latch brackets.

Remove any filler panels; then use a flat-blade screwdriver or similartool to pry off the latch brackets (Figure 1).

Installing an AX4-5i Storage System in an iSCSI Network Configuration with aMicrosoft Windows Server with EMC PowerPath

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CL4064

Figure 1 Removing a filler panel and latch bracket

Installing the DPE-AX and optional DAE-AX rails in the cabinet

For each rail:

1. From the front of the cabinet, insert the two alignment pins on onemounting rail assembly into the holes on a rear channel as shownin Figure 2.

2U

Alignment pinshere

CL3787

Figure 2 Aligning pins in a 2U section on the cabinet rear rails

2. Attach the rail to the front cabinet channel as follows (Figure 3):

a. Extend the rail to the front cabinet channel.

12 Installing an AX4-5i Storage System in an iSCSI Network Configuration with a Microsoft WindowsServer with EMC PowerPath

Page 16: AX4 Installing an iSCSI Storage System- Master 347310

b. Align the holes of the front rail flange to the inside of the channel.

c. Ensure that the rail is level, and loosely attach the rail to thechannel with two M5 x 12.7 mm Phillips screws in the middleholes (Figure 3).

Leave the screws slightly loose to allow for adjustment after you installthe enclosure.

CL3785

Front

Rear

Figure 3 Installing the DPE-AX and DAE-AX adjustable rails

3. At the back of the cabinet, insert and tighten two M5 x 12.7 mmscrews in the holes above and below the alignment pins (Figure 3).

Installing an AX4-5i Storage System in an iSCSI Network Configuration with aMicrosoft Windows Server with EMC PowerPath

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Installing the DPE-AX and optional DAE-AX on the rails

WARNING

The enclosure is heavy and should be installed into a rack by twopeople. To avoid personal injury and/or damage to the equipment,do not attempt to lift and install the enclosure into a rack without amechanical lift and/or help from another person.

L’armoire étant lourde, sa mise en place sur une rampe nécessite deux personnes. Afin de ne pas vous blesser et/ou endommager le matériel, n’essayez pas de soulever et d’installer l’armoire sur une rampe sans avoir recours à un relevage mécanique et/ou à l’aide d’une autre personne.

Das Gehäuse ist schwer und sollte nur von zwei Personen in einem Rack installiert werden. Zur Vermeidung von körperlichen Verletzungen und/oder der Beschädigung des Gerätes, bitte das Gehäuse nicht ohne die Hilfe einer zweiten Person anheben und einbauen.

Il contenitore è pesante e dev'essere installato nel rack da due persone. Per evitare danni personali e/o all’apparecchiatura, non tentare di sollevare ed installare in un rack il contenitore senza un sollevatore meccanico e/o l’aiuto di un’altra persona.

Debido a su considerable peso, la instalación del compartimento en el bastidor deben realizarla siempre dos personas. Para evitar daños personales o en el equipo, el compartimento no debe levantarse ni instalarse en el bastidor sin la ayuda de un elevador mecánico o de otra persona.

14 Installing an AX4-5i Storage System in an iSCSI Network Configuration with a Microsoft WindowsServer with EMC PowerPath

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! CAUTION

Without proper equipment and procedures, you risk damaging diskdrives whenever you remove, store, or install them. Do not removedisks prior to installing the chassis.

The disk modules in slots 0 through 3 of the DPE-AX providemirrored boot and recovery capability, and are preconfiguredaccording to their slot assignment before shipment. Do not move amodule in slots 0 through 3 from its assigned slot to another slot.Remove one of these modules only if it has failed and you arereplacing it with a new module.

1. Remove the four screws that are secured with washers and nuts tothe black plastic latch brackets; keep the screws and discard thewashers and nuts (Figure 4).

EMC3035

Figure 4 Removing the latch bracket screws, washers, and nuts

2. With help from another person, lift the enclosure and, from the front ofthe cabinet, slide the enclosure onto the rails (Figure 5).

Installing an AX4-5i Storage System in an iSCSI Network Configuration with aMicrosoft Windows Server with EMC PowerPath

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CL3786

Figure 5 Sliding the DPE–AX or DAE-AX onto the mounting rails

When the enclosure slides to the back of the cabinet, the twonotches in the rear of the enclosure insert into the rear tabs on theback corner of each rail. The tabs secure and support the rear ofthe enclosure.

If the enclosure does not slide all the way into the cabinet, you may needto further loosen the screws that hold the rear of the rails in place; adjustthe rails to allow the tabs to fit into the notches.

3. Once the enclosure is completely seated into the rear tabs, tightenthe four screws (two per rail) that secure the rails to the frontchannels.

4. Secure the enclosure and latch brackets to each front channel withthe four latch bracket screws (Figure 6).

16 Installing an AX4-5i Storage System in an iSCSI Network Configuration with a Microsoft WindowsServer with EMC PowerPath

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CL3928

Figure 6 Securing the enclosure and latch brakets

Installing the front bezel an enclosure

Install a front bezel on the DPE-AX enclosure and any DAE-AXenclosures.

Installing and locking the front bezel

1. Align the bezel with the DPE-AX or DAE-AX (Figure 7).

2. Gently push the bezel into place on the cabinet until it latches(Figure 7).

3. Secure the bezel by turning the key in the lock (Figure 7).

Installing an AX4-5i Storage System in an iSCSI Network Configuration with aMicrosoft Windows Server with EMC PowerPath

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EMC2935a

Figure 7 Installing and locking the front bezel

18 Installing an AX4-5i Storage System in an iSCSI Network Configuration with a Microsoft WindowsServer with EMC PowerPath

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Connecting the storage-system expansion ports

IMPORTANT The expansion cables are keyed and marked orto indicate the connector.

If your storage system includes optional DAE-AXs, connect theexpansion ports between the storage processors (SPs) in the DPE-AXand the DAE-AXs as follows: (Figure 8):

The expansion port on each SP connects to the correspondingprimary port on the first DAE-AX in the loop; that is, the expansion

port on SP A, on the right, connects to the port on the linkcontrol card directly above it (LCC A), and the expansion porton SP B, on the left, connects to the port on the link control carddirectly above it (LCC B).

The DAE-AX expansion ports connect to the next primaryports in their loops.

REV: AXX*AXX*

P/N: 118031924*118031924*

S/N: VVVYYWWRRRRR*VVVYYWWRRRRR*

REV: AXX*AXX*

P/N: 118031924*118031924*

S/N: VVVYYWWRRRRR*VVVYYWWRRRRR*

046-003-042_A03

#

FRU Label REV: AXX*AXX*

P/N: 118031924*118031924*

S/N: VVVYYWWRRRRR*VVVYYWWRRRRR*

046-003-042_A03

#

FRU Label REV: AXX*AXX*

P/N: 118031924*118031924*

S/N: VVVYYWWRRRRR*VVVYYWWRRRRR*

REV: AXX*AXX*

P/N: 118031924*118031924*

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FRU Label FRU Label

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Figure 8 Connecting the DAE-AX expansion ports

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Connecting power cables

This section describes how to connect power cables if you installed thestorage system at your site.

Connecting power cables to the DPE-AX and optional DAE-AXs (expansion system)

Connect the power and SPS serial cables:

1. Verify that any cabinet master switches are in the off position.

2. For a dual-SP system, verify that the power switch on each standbypower supply (SPS) is off.

3. For a dual-SP system, use the sense cable to connect standby powersupply A (SPS A) to the SPS serial ports (marked with a batterysymbol) on SP A (Figure 9); if SPS B is present, use a sense cable toconnect it to the serial port on SP B (Figure 11).

FRU Label FRU Label

CL3838

B A

+ -

Figure 9 Connecting the sense cables for one SPS

4. For a dual-SP system to provide high-availability (Figure 10 forone SPS ; Figure 11 for two SPSs):

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Viewing the rear of the storage system, components on the right side areconsidered SP, SPS, and power/cooling module “A”; left-side componentsare “B.” The illustrations show the “A” side cabling in orange and “B”side cabling in blue, except for the sense cable with is shown in purple.The circled letters in the figures identify the cables for the correspondinglettered step.

a. Use an AC power cord to connect each SPS to a separate powerdistribution unit (PDU) in the cabinet or a separate site powercircuit.

b. Use an AC power cord to connect DPE-AX power/coolingmodule A to SPS A, and to connect DPE-AX power/coolingmodule to SPS B , if present, or to another power source notshared with SPS A.

c. Use AC power cords to connect any optional DAE-AXpower/cooling modules A and B to different power sources. Donot connect a DAE-AX power/cooling module to an SPS.

As soon as a DAE-AX is connected to a live power source, it powersup immediately and its lights begin blinking.

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REV: AXX*AXX*

P/N: 118031924*118031924*

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b

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Figure 10 Connecting the power cords for system with one SPS

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REV: AXX*AXX*

P/N: 118031924*118031924*

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CL4195

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a

b

c

c

b

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Figure 11 Connecting sense and power cords for a system with two SPSs

Connecting the power cord retention bails

Each power connector has a plastic retention bail that holds the powercord in place.

Attach the retention bail to the base of each power cord (Figure 12):

1. Push down on the small tab under the bail collar to slide the collarinto position over the power cord connector.

2. Snap the collar over the power cord connector.

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Figure 12 Connecting the retention bails to the power cords

Connecting the cabinet to a power source

If the storage system is in a rack or cabinet, connect the cabinet or rackAC power cables to the power outlets in your facility.

In general, EMC cabinets use two 240-volt AC cables. You shouldconnect power cables on either side of the cabinet to different branchcircuits. Connecting to only one branch circuit will degrade thesystem’s high availability. Some cabinet configurations may exceedthe 24A derating supported by a single pair of power sources/branchcircuits, called power distribution units (PDUs). These configurationsuse a second pair of PDUs – the upper two in your cabinet. Since eachactive PDU requires a separate power source, a fully configured cabinetuses a total of four 240V branch circuit source connections.

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Powering up the storage system

1. Power up each standby power supply (SPS A and SPS B) bypressing the right side of the SPS power switch (Figure 13).

CL3781

Figure 13 On position for the SPS switch (SPS A shown)

2. If the storage system is installed in a cabinet or rack, turn on themaster switch/circuit breakers for each cabinet or rack power strip(PDU).

3. Press the power button on SP A (Figure 14).

When SP A powers up, SP B powers up automatically.

FRU Label FRU Label

CL3766

Figure 14 SP A power button

The storage system takes 8 to 10 minutes to complete its first powerup.Green activity lights flash during power on self-test (POST), and thenthe lights go off or remain steady. If you installed disk modules inDPE-AX slots 0-3, the system writes vital information to these disksduring the first powerup. This process extends the first powerup by 25to 30 minutes.

The system fault light on the front of the DPE-AX and the SPS recharge lightson the rear of the SPS commonly stay on for several minutes while the SPSunits charge fully (Figure 15).

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+ - CL3761

Figure 15 DPE-AX system fault light and SPS recharge light

If any amber lights not related to the SPS recharging remain on after10 minutes, make sure the storage system is correctly cabled. Someamber lights may indicate a problem you can solve later, once yourstorage-system management software (Navisphere Express) is availableto help you troubleshoot the system.

If the power button on each SP does not remain solid/steady green,contact your authorized service provider.

If the power button on each SP remains solid/steady green, continueto the next section.

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Connecting the storage-system management ports to the LAN

You manage the storage system from a Navisphere managementstation, which can be a host, a server (host connected to the storagesystem), or a Navisphere off-array management station with access tothe management ports over a specified LAN. In addition, when youfirst set up the storage system, you initialize it from a host, server, orNavisphere off-array management station connected to the same subnetas the storage-system management ports. The management ports arelocated on the rear of the chassis and labeled with a LAN symbol.

You cannot manage the storage system from the iSCSI data ports.

Cabling the storage-system management ports to the network

You need a standard CAT 5 or better Ethernet network cable for themanagement port on each storage-system SP.

On each SP connect one end of an Ethernet network cable to themanagement port on the SP and the other end to the network fromwhich you will manage the storage system (Figure 16).

FRU Label FRU Label

CL3741

Figure 16 Cabling management ports to a shared management LAN

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Confirming hardware installation

Use Navisphere Express to check for hardware alerts before continuingthe installation process.

Starting Navisphere Express

1. Open an Internet browser, such as Internet Explorer, Netscape, orMozilla, on the management host.

2. Enter the IP address of an SP in the storage system.

This address is the one you assigned when you initialized the storagesystem.

If Navisphere Express does not open, make sure that the storagesystem is not rebooting. The power button on each SP should besolid/steady green and the other lights should be off.

3. Log in to Navisphere Express by entering the username andpassword that you specified when you initialized the storagesystem.

To view Navisphere Express in Brazilian Portuguese, French, German, Italian,Korean, Japanese, Latin American Spanish, or simplified Chinese, follow theinstructions in Adding a Navisphere Language Pack. You can create this documenton the storage-system support website by selecting Upgrade and then AddNavisphere Language Pack as the upgrade type. Once you install a languagepack, Navisphere Express automatically opens in that language.

Checking for hardware alerts with Navisphere Express

If the Navisphere Express page that opens after you log in contains anyhardware alerts, other than the email home or hot spare warnings,follow the instructions in the alert to fix the hardware problem beforecontinuing.

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You will create one or more hot spares when you configure the storage systemlater in the installation process.

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Initializing the storage system

After the storage system is fully powered up for the first time, use theNavisphere Storage System Initialization Utility to initialize the storagesystem. Initialization sets the network parameters for storage-systemmanagement and/or creates a management user account for the storagesystem so you can manage it over the LAN.

Before you start

To complete this procedure, you will need:

❑ The completed Administration Worksheet. This worksheet shippedwith your storage system. If you have not completed it, you shouldcomplete it now. This information includes:

A static IP address for each storage processor in the storagesystem (for example, http://123.45.6.7).

Static IP address for each SP in the storage system.

The subnet mask of the LAN to which the storage system isconnected.

The default gateway address of the LAN to which the storagesystem is connected.

❑ The storage-system serial number, which is the HW S/N numberlocated on the back of the DPE-AX (Figure 17).

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FRU Label

FRU Label

HW S/N XXX 000NNNNNNNNCL3727

Figure 17 Storage-system serial number location

❑ A Windows host on the same subnet as the storage-systemmanagement ports. This requirement is for initialization only.

❑ The server support CD that shipped with the storage system.

Installing the Navisphere Storage System Initialization Utility on a Windows server

EMC recommends that you install the most recent version of theNavisphere Storage System Initialization Utility software that isappropriate for your configuration. You can download the most recentversion from the software download page on the Powerlink websiteor on the storage-system support website. You can also install thesoftware from the server support CD; however, the CD may not containthe most recent version for your configuration.

1. Log in as the administrator (or someone who has administrativeprivileges) to the Windows server that is on the same subnet asthe storage system.

2. To download the software for your storage system, do the following:

a. From the Navigator drop-down menu at the top right of thePowerlink website, select Software Downloads and Patches.

b. From the left-side menu, select Downloads C.

c. Navigate to your CLARiiON storage system type.

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d. Select the appropriate Navisphere Storage System InitializationUtility version to download and select the option to save thesoftware to your server.

e. In the directory where you saved the software, double-click theexecutable file to start the installation wizard.

3. To install the software from the server support CD, do the following:

a. In the drive of a Windows server, insert the server support CD,which shipped with the storage system or the upgrade kit (forupgrading AX4-5 series or AX series systems to NavisphereManager).

The server support menu opens. If you do not see the serversupport menu, follow these steps to open it:

From the Windows taskbar, select:Start > Run

In the Run dialog box, enter:

drive:\locales\en_US\start.html

where drive is the letter for the CD drive. Click OK.

b. Select your language, if prompted for it.

c. From the main menu, click Install Products on Server.

d. From the Install Products menu, click Navisphere StorageSystem Initialization Utility to open the installation wizard.

4. Follow the instructions on the installation screens to install theinitialization utility.

A user interface (UI), a text-based, and a command line version ofthe utility are installed.

5. When the installation is complete, click Done to exit the wizard.

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6. If you installed the initialization utility from the CD, close the serversupport menu by selecting Main Menu and then Exit. You can nowremove the CD from the server’s CD drive.

Running the Navisphere Storage System Initialization Utility on a Windows server

You can run the storage system initialization utility from the host onwhich it is installed or from the server support CD. Before continuingmake sure that the storage system is powered up completely.

Verifying that the storage system is powered up

The storage system can take 5 to 6 minutes to complete its firstpowerup. Green activity lights flash during the power on self-test(POST). When the powerup is complete the power button on each SPremains solid/steady green and the amber fault lights go off (Figure 18).

FRU Label FRU Label

CL3841

Figure 18 Power button on each SP

Starting the initialization utility from a host

To start the initialization utility from the server, select Start > Programs> EMC > Navisphere > Navisphere Storage System Initialization.

Starting the initialization utility on a Windows server from the CD

1. Log in to the Windows server as the administrator or someone whohas administrative privileges.

2. In the server’s drive, insert the server support CD, which shippedwith the storage system or the upgrade kit (for upgrading AX4-5series or AX series systems to Navisphere Manager). The serversupport menu opens. If you do not see the server support menu,follow these steps to open it:

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From the Windows taskbar, select:Start > Run

In the Run dialog box, enter:

drive:\locales\en_US\start.html

where drive is the letter for the CD drive. Click OK.

3. From the main menu select Run Products from CD. The RUNPRODUCTS page opens.

4. To start the utility, select Navisphere Storage System InitializationUtility.

Using the UI version of the initialization utility

After you start the utility, it automatically scans the subnet forsupported storage systems. When this storage-system discoveryoperation is complete, the utility lists, by hardware serial number, alluninitialized and initialized storage systems it found. The hardwareserial number is on a blue label on the rear of the chassis.

If the discovery operation did not find the storage system youare installing, verify that the storage system’s management portsare properly cabled to the LAN on which the server resides. Themanagement ports and the server must both reside on the same subnet.

Proceed through the wizard screens, providing information whererequired. For more information about completing the wizard, clickHelp in the wizard’s menu bar.

For an AX4-5 series storage systemIf you entered an SP IP address for the first time or changed an SP IPaddress, the utility reboots the storage system, and green lights flash toindicate activity. The reboot takes 5 to 6 minutes to complete. Whenit has completed, the power button on each SP remains solid/steadygreen.

Resetting the storage-system security settings

If you forget the storage-system security settings (use accountinformation) or want to change these settings, you must put the storagesystem in a special state that will let you change the settings withNavisphere Express.

1. On an SP, press the white security button to the far right of thepower button to put the SP in a special reset state (Figure 19).

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The amber SP fault light turns on.

The special reset state gives you 15 minutes to reset the storagesystem’s security settings. This 15-minute window stays activeuntil one of the following occurs:

You log in to the storage system with a valid username andpassword.

You create a new user account.

You modify an existing user account.

The 15 minutes is up.

FRU Label FRU Label

CL3872

Figure 19 Security button on each SP (dual-SP system shown)

2. After 2 minutes, start Navisphere Express on the storage system:

a. Open an Internet browser, such as Internet Explorer, Netscape,or Mozilla, on the management host.

b. Enter the IP address of an SP in the storage system.

This address is the one you assigned when you initialized the storagesystem.

c. Either log in to Navisphere Express as you normally would orwithout a username and password.

3. In the navigation pane, under System, select Settings.

4. In the System Settings pane, select User Management.

5. Modify or create user accounts; then exit Navisphere Express.

For information on modifying or creating user accounts, use theNavisphere Express help system.

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6. Test the new credentials by restarting Navisphere Express andlogging in to it with the new username/password credentials.

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Upgrading storage-system software

If you purchased the Expansion Pack, install the expansion packenabler now.

For optimal performance, the storage system should be running thelatest release of the FLARE® Operating Environment (OE). The versionnumber of this release is displayed on the storage-system supportwebsite. If the storage system is not running this version, install it now.

To display the FLARE OE version with Navisphere Express, in the navigationpane, select System and then Software.

Install the storage-system software with the software upgrade featureof Navisphere Express or the Software Assistant, which is part of theNavisphere Service Taskbar (NST). With Navisphere Express you caninstall only one software package (FLARE OE version, enabler, orlanguage pack) at a time. With the Software Assistant, you can installmultiple software packages (FLARE OE version, enabler, languagepack) at the same time; however, it requires a Windows host or serveron the same network as the storage-system management ports.

When to install a Navisphere language packA Navisphere language pack is updated only if the Navisphere userinterface (UI) changes in the FLARE OE. Typically the language pack isavailable after the English FLARE OE version is available. If you installFLARE OE with an updated Navisphere UI, then until you install thenew version of the language pack, text changes in the Navisphere UIare displayed in English and unchanged text continues to be displayedin the language, including the Navisphere Express help text. Toensure that all text changes and help changes in the Navisphere UI aredisplayed in the language, you should update the language pack assoon as the new version is available. To determine if the NavisphereUI changed in a new FLARE OE version, refer to the AX4-5 Integrated

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Management Software release notes (which includes NavisphereExpress information) on the storage-system support website.

Upgrading storage-system software with Navisphere Express

You can install only one software package (FLARE OE version, enabler,or language pack) at a time with the Navisphere Express upgradefeature.

Installing updated FLARE OE or a software enabler using Navisphere Express

! CAUTION

During the software installation procedure:

The storage system must not have any faulted or transitioningcomponents.

You can view the current state of storage-system components onthe Navipshere Express View Components page.

You must not power down or reboot the storage system, powerdown an SP, or remove any components. Doing so may put thestorage system in a state from which it cannot be restarted.

For a dual-SP system:

The software installation procedure reboots SP A, and then afterthe reboot of SP A completes, it reboots SP B. This causes anyconnected servers that are not configured for high availability(not connected to each SP) to lose access to the storage systemuntil the operation is completed.

1. If you are updating FLARE OE software, download the latestFLARE OE version from the CLARiiON® AX4-5 part of the“Downloads and Licensing” section of the Powerlink website(http://Powerlink.EMC.com) onto the host or server from whichyou will install the software.

This host or server must be on the same network as the storage-systemmanagement ports.

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The FLARE OE software is in a .pbu file.

2. If you are installing an enabler:

a. Locate the enabler CD that shipped in the AX4-5 software orupgrade kit, and insert it into the CD drive on the host or serverfrom which you will install the software.

This host or server must be on the same network as the storage-systemmanagement ports.

b. Copy the enabler (.ena file) from the CD onto the host or server.

c. Remove the CD from the CD drive.

3. On the server or host with the FLARE version or enabler that youwant to install, start Navisphere Express for the storage system.

4. Wait until no storage-system components are in a transitioning statebefore continuing.

You can view the current state of storage-system components on theNavisphere Express View Components page.

5. In the navigation pane under System, click Software.

6. On the System Software page, click Upgrade Software.

Prior to installing the software on the storage system, NavisphereExpress performs a series of pre-installation checks to ensure thatthe storage system is in a ready state. If problems exist, the softwarewill ask you to fix them so it can continue the installation.

7. Either enter the path for the software .pbu or .ena file you justdownloaded or browse for it, and click Upgrade.

8. Monitor the status of the installation in the Software UpgradeStatus window.

After the installation is complete, the storage system rebootsautomatically. On a dual-SP system, one SP reboots, and when ithas finished, the other SP reboots. You cannot restart NavisphereExpress for the storage system, until the reboot is complete, whichcould take a couple minutes. When the reboot is complete, thepower button on each SP remains solid/steady green. When thestorage system reboots, you may see an error message, such as

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Action Cancelled, in the browser. If you see an error message,close the browser, wait for the storage system to complete thereboot, and then reopen the browser and restart Navisphere Expressfor the storage system. If you do not see an error message, waituntil the reboot is complete before continuing.

Upgrading storage-system software with the Software Assistant

If you have enablers and/or Navisphere Express language packs toinstall, copy them to the Windows host and/or server from which youwill install the software.

Copying enablers and/or Navisphere language packs into the storage-system softwarerepository

1. On the Windows server or host from which you will install thestorage-system software, create the following repository for theenabler software you will install: c:\emc\repository\Downloads.

This folder is the default repository that the Software Assistantuses.

2. For each enabler that you want to install on the storage system:

a. Locate the enabler CD that shipped in the software or upgradekit, and insert it into the CD drive on the Windows server orhost from which you will install the software.

This Windows server or host must be on the same network as thestorage-system management ports.

b. Copy the enabler (.ena file) from the CD into thec:\emc\repository\Downloads folder.

c. Remove the CD from the CD drive.

3. For each Navisphere language pack that you want to install,download the language pack from the CLARiiON® AX4-5 part ofthe “Downloads and Licensing” section of the Powerlink websiteinto the c:\emc\repository\Downloads folder.

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Installing storage-system software using the Software Assistant

1. On the Powerlink website, navigate to the CLARiiON Tools pageand select your CLARiiON system.

To access the CLARiiON Tools page, use the Navigator drop-down menuat the top right of the Powerlink home page.

2. In the navigation pane, click CLARiiON Software Update toolsand then CLARiiON Software Update (Standard).

3. On the CLARiiON Software Update (Standard) page:

a. Complete step 1 to determine if you can use the update process.

b. If the storage system is a dual-SP system with one or moreservers connected to its data ports, complete step 2 to validatethe server environment; otherwise, skip this step.

c. Complete step 3 to install the Navisphere Service Taskbar (NST)on the Windows server or host from which you will install thestorage-system software.

After you accept the NST license agreement, the installationwizard verifies that the server is running the supported JavaRuntime Environment (JRE) version.

If the server is running an earlier version of the JRE, selectYes when asked if you want to continue with the installation.

The installation wizard prompts you to download andinstall the later version of the JRE from the Sun website.

If the server is running a later version of the JRE, theinstallation wizard asks if you want to continue with theinstallation.

Select Yes to continue or No to quit the installation.

Important: If you select Yes, the NST may not work properly witha later JRE version. If you select No, and manually remove thelater version of the JRE, other applications that require this versionmay not work properly.

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4. Start the Navisphere Service Taskbar by doing either one of thefollowing:

Click the Navisphere Service Taskbar icon on your desktop, or

Select Start > All Programs or Programs > EMC > Navisphere> Navisphere Service Taskbar version > Navisphere ServiceTaskbar version

5. In the NST click the Software Assistant tab, select the Prepare forInstallation wizard.

6. If the Navisphere Connection screen opens:

a. Enter the IP address for an SP in the storage system.

b. Click Connect.

c. Enter your Navisphere login username, password, and scope(global, local, or LDAP) and click OK.

Once you connect to a storage system, you do not need to reconnect to itagain during the NST session. To connect to a different storage system, youmust disconnect the current storage system by selecting File > Disconnect.

7. Follow the recommended steps, being sure to do the following inthe Prepare for Installation wizard:

For a dual-SP system – If I/O between the servers and the storagesystem is shut down, on the Server readiness for software updatepage, select the checkbox in the Override HA Status column foreach server listed.

8. When the Prepare for Installation wizard is finished, start the InstallSoftware wizard.

9. Follow the instructions that appear to install the desired softwarepackages.

10. When the installation is complete, select Notify your serviceprovider with updated storage system configuration information,and click Finish.

11. Exit the Navisphere Service Taskbar by selecting File > Exit.

After the installation is complete, the storage system rebootsautomatically. On a dual-SP system, one SP reboots, and when it

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has finished, the other SP reboots. You cannot start the Navispheremanagement software on the storage system until the reboot iscomplete, which could take 40 minutes or more, depending onhow many software packages you installed. When the reboot iscomplete, the power button on each SP remains solid/steady green.Wait until the reboot is complete before continuing.

Verifying the system software has been successfully installed

Use Navisphere Express to verify that the software was successfullyinstalled.

Verifying the software installation with Navisphere Express

1. Start Navisphere Express for the storage system, if it is not alreadyrunning.

2. From the navigation pane, under System, select Software.

3. From the System Software page, click Last Installation Status.

4. Verify that the list of software contains an entry for each softwarepackage that you installed and that the status of the installationwas successful.

The entry for the expansion pack enabler is named ExpansionTier.

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Registering the storage system with your service provider

To receive software updates and service for your storage system,you need to register your storage system with your service providerusing the storage system registration wizard. This wizard is partof the Navisphere Service Taskbar (NST), which runs on a Windowsmanagement station that is connected to the storage-systemmanagement ports.

The storage system registration wizard asks you several questionsabout the site where the storage system is installed and your supportprovider contact. It sends this information and basic storage-systemconfiguration details to your service provider either directly over theInternet or using email. If you do not have an Internet connection, thewizard lets you save the registration information to a file, which youcan send to your service provider.

We strongly recommend that you register your storage system withyour provider now. If you decide not to register your storage system atthis time or you do not have Internet access and email, you can still runthe wizard to collect the data and send it to your service provider ata later time. If you do not register now, you may spend significantlymore time to register it later.

Downloading and installing the Navisphere Service Taskbar

Download the Navisphere Service Taskbar (NST) from thePowerlink CLARiiON Tools page for your storage system.

To access the CLARiiON Tools page, use the Navigator drop-down menu atthe top right of the Powerlink home page.

1. On the CLARiiON Tools page on the Powerlink website, selectyour CLARiiON system.

2. Select Navisphere Service Taskbar and select the option to save thesoftware to your host or management station.

3. In the folder where you saved the NST, double-click thesetup_NST.exe file, and if necessary, click Run to start theinstallation wizard.

4. Follow the instructions that appear.

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After you accept the license agreement, the wizard verifies thatthe server is running the supported Java Runtime Environment(JRE) version.

If the server is running an earlier version of the JRE, select Yeswhen asked if you want to continue with the installation.

The installation wizard prompts you to download and installthe later version of the JRE from the Sun website.

If the server is running a later version of the JRE, the installationwizard asks if you want to continue with the installation.

Select Yes to continue or No to quit the installation.

Important: If you select Yes, the NST may not work properly witha later JRE version. If you select No, and manually remove the laterversion of the JRE, other applications that require this version maynot work properly.

5. When the installation is complete, click Done.

Running the storage system registration wizard

1. Start the Navisphere Service Taskbar by doing either one of thefollowing:

Click the Navisphere Service Taskbar icon on your desktop, or

Select Start > Programs > EMC > Navisphere > NavisphereService Taskbar > Navisphere Service Taskbar version

2. In the taskbar’s navigation pane, select the Hardware Registrationtab.

3. In the tab’s navigation pane, select the Register Storage System tostart the storage system registration wizard.

4. Follow the steps in the wizard to provide contact and storage-systeminformation to your service provider.

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Installing NICs or iSCSI HBAs in the server

For the server to communicate with the storage-system iSCSI data ports,the server must have one or more supported NICs or iSCSI HBAs.

Before you start

To complete this procedure, you need one or more supported NICs oriSCSI HBAs with the latest supported BIOS and driver.

For information on supported NICs or iSCSI HBAs, BIOS, and drivers,refer to the support matrix on the Service & Support page of thestorage-system support website.

Never mix iSCSI HBAs from different vendors in the same server.

Installing NICs or iSCSI HBAs

! CAUTION

NICs or iSCSI HBAs are very susceptible to damage caused by staticdischarge and need to be handled accordingly. Before handling NICsor iSCSI HBAs, observe the following precautions:

Store NICs or iSCSI HBAs in antistatic bags.

Use a ground (ESD) strap whenever you handle NICs or iSCSIHBAs.

Never plug or unplug NICs or iSCSI HBAs with the power on.Severe component damage can result.

1. If the server is powered up:

a. Shut down the server’s operating system.

b. Power down the server.

c. Unplug the server’s power cord from the power outlet.

2. Put on an ESD wristband, and clip its lead to bare metal on theserver’s chassis.

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3. For each NIC or iSCSI HBA that you are installing:

a. Locate an empty PCI bus slot or a slot in the server that ispreferred for PCI cards.

b. Install the NIC or iSCSI HBA following the instructionsprovided by the NIC or iSCSI HBA vendor.

4. Plug the server’s power cord into the power outlet, and power upthe server.

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Installing or updating the NIC or iSCSI HBA driver

The server must run a supported operating system and NIC or iSCSIHBA driver. EMC recommends that you install the latest supportedversion of the driver. For information on the supported NIC or iSCSIHBA drivers, refer to the support matrix on the Service & Supportpage of the storage-system support website.

Before you start

To complete this procedure, you will need:

❑ The latest version of the supported NIC or iSCSI HBA driver.

The NIC or iSCSI HBA driver is also on the installation CD that shipswith the NIC or iSCSI HBA. However, this version may not be the latestsupported version.

❑ Any updates, such as hot fixes or service packs to the server’soperating system that are required for the NIC or iSCSI HBA driverversion you will install.

For information on any required updates, refer to one of thefollowing:

Support matrix on the Service & Support page on thestorage-system support website

The NIC or iSCSI HBA vendor’s website

Installing the NIC or iSCSI HBA driver

1. Install any updates, such as hot fixes or service packs, to the server’soperating system that are required for the NIC or iSCSI HBA driverversion you are installing.

2. If required by hot fix or patch, reboot the server.

3. Install the driver following the instructions on the NIC or iSCSIHBA vendor’s website.

4. Reboot the server when the installation program prompts you toreboot.

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5. If the installation program did not prompt you to reboot, thenreboot the server when the driver installation is complete.

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Installing NIC or HBA iSCSI initiator software (Windows 2000 andWindows Server 2003 hosts only)

You must install NIC or HBA iSCSI initiator software on each serverwith NICs or iSCSI HBAs that you will connect to the storage system.

You must install the Microsoft iSCSI Software Initiator because the NavisphereServer Utility uses it to configure iSCSI connections.

Downloading and installing the Microsoft iSCSI software initiator (Windows 2000 orWindows Server 2003 hosts only)

1. Open a web browser and connect to the Microsoft website:http://www.microsoft.com

2. Go to the Downloads page.

3. Search for iscsi initiator.

4. Select and download the latest supported initiator software andrelated documentation.

For information on supported software on an AX4–5 series or AXseries storage system, refer to the support matrix on the Installpage of the storage-system support website, or to the SupportedConfigurations in the “Technical descriptions” section of thestorage-system support website.

To determine which file to download:

a. Right-click My Computer, select Manage, and thenselect System Information > System Summary

or

Select Start > Administrative Tools > Computer Management> System Tools > Device Manager.

b. View the System Type or Computer option. If x86 is displayed,you have a 32–bit system. If IA64, AMD64, or x64 is displayed,

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you have a 64–bit system and need to install the appropriate64–bit version (IA or AMD).

5. After you download the appropriate software, double-click theexecutable to open the installation wizard and click Next at thewelcome screen.

6. Depending on which version of PowerPath® you are running, atthe Installation Options screen, select one of the following:

PowerPath 4.6 or later

For NICs – select Initiator Service > Software Initiator >Microsoft MPIO Multipathing Support for iSCSI, then clickNext.

If the Microsoft MPIO Multipathing Support for iSCSI option is notchecked, the installer will attempt to uninstall the Microsoft iSCSIDSM and the core MS MPIO files. However, if there is another DSMinstalled, such as the one included with PowerPath 4.6 or later, thenthe core MS MPIO files will not be uninstalled. The setup wizarddetermines if another DSM is installed by checking the MS MPIOsupported device list.

For iSCSI HBAs – select Initiator Service > MPIO MultipathingSupport for iSCSI, then click Next.

Do not select Software Initiator for iSCSI HBAs.

PowerPath 4.5.1 or earlier

For NICs – select Initiator Service > Software Initiator, andclick Next.

Do not select Microsoft MPIO Multipathing Support for iSCSI.

For iSCSI HBAs – select Initiator Service and click Next.

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Do not select Microsoft MPIO Multipathing Support for iSCSI orSoftware Initiator.

7. Read and accept the license agreement and click Next to installthe software.

8. At the completion screen, click Finish if this is a new installation.If this is an upgrade, you must reboot the system to apply theupdates. To reboot automatically, click Finish. To reboot later, selectDo not restart now and then click Finish. If you have a NIC andwill be modifying the TCP/IP registry settings in the next section,you do not need to reboot now.

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Assigning an IP address to a NIC or iSCSI HBA

Assign an IP address to each NIC or iSCSI HBA in the server that willbe connected to the storage system.

For the NIC or iSCSI HBA IP addresses, refer to the iSCSI target and initiatorport network information worksheet, which you should have completed whenyou planned your configuration using the Administration Worksheet and theconfiguration and planning guide.

Assigning an IP address to a NIC in a Windows Server 2008 host

If the IP addresses for the NICs within the server are not assigneddynamically (DHCP), you must manually assign them using thefollowing procedure. Open the appropriate Microsoft networking toolprovided with the operating system.

1. Select Start > Server Manager.

2. In the Server Manager screen, select the View NetworkConnections tab.

3. Identify the NIC for which you want to set the IP address, right-clickthe NIC and select Properties.

4. In the Networking tab, verify that IPV6 is not selected.

5. Highlight the IPV4 option and click Properties.

6. In the General tab, select Use the following IP address.

7. Enter an IP address for each NIC that you want to use.

8. Click OK and close all open dialog boxes.

Assigning an IP address to a NIC in a Windows 2000 or Windows Server 2003 host

Open the appropriate Microsoft networking tool provided with theoperating system, such as NetWork Connections, and select the NICand set its IP address, as described in Microsoft documentation.

For example:

1. Select Start > Settings > Network Connections.

2. Select the NIC.

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3. Select Properties > Internet Protocol (TCP/IP) > Properties andspecify the IP address for the NIC.

If the NIC is a replacement for a previously installed NIC, assign itthe same IP address as the NIC it replaced, so that it automaticallyhas the same iSCSI initiator settings and optional CHAP securitysettings as the NIC it replaced.

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Installing PowerPath on a server

PowerPath provides full failover for any storage-system configuration.Full failover manages the I/O paths between the server and the storagesystem. It protects against back-end storage-system failures, HBAfailovers, and switch fabric failovers, and supports non-disruptive(online) upgrades of storage-system software. PowerPath also providesI/O load balancing.

Before you start

To complete this procedure, you will need to:

❑ Locate the PowerPath for Windows CD in the PowerPath kit.

❑ If the Navisphere host agent is running on the server, stop it:

Installing PowerPath on a Windows server

Only PowerPath 5.2 is supported for Windows Server 2008 servers.To install PowerPath 5.2 on a Windows Server Core 2008 server, youmust use the installation CLI and specify the license key within thecommand line.

! CAUTION

Close all host applications before installing or upgrading toPowerPath 5.0. This is necessary to maintain the integrity of thesystem and user data while low level disk drivers are installed orupgraded. Failure to do so could result in data loss or corruptionof data.

For information on integrating PowerPath into an existing MSCS cluster, referto the PowerPath for Windows Installation and Administrator’s Guide.

1. To install from a CD if autoplay is enabled on the server:

a. Insert the PowerPath installation CD in the server’s CD drive.

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b. When the Getting Started page appears, click the appropriatelink in the Installation section for the server’s operating system.

c. Select Run this program from its current location (or similarmessage depending on your browser) and click OK.

2. To install from a CD if autoplay is not enabled on the server, Insertthe PowerPath installation CD in the server’s CD drive.

a. Insert the PowerPath installation CD in the server’s CD drive.

b. On the Windows taskbar, select Start > Run.

c. In the Run window, either browse to or enter the name of theappropriate PowerPath installation program below and clickOK.

For 32-bit Windows Server 2008, enterd:\2003\EMCPP.W2008_32.x.y.z.GA.exe

For 64-bit Windows Server 2008, enterd:\2003\EMCPP.W2008.64.x.y.z.GA.exe

For 32-bit Windows Server 2003, enterd:\2003\EMCPP.W2003_32.x.y.z.GA.exe

For 64-bit Windows Server 2003, enterd:\2003\EMCPP.W2003.64.x.y.z.GA.exe

For Windows 2000, enterd:\2000\EMCPP.W2000.x.y.z.GA.exe

where:

d is the CD drive letterx.y.z is the revision of PowerPath on theCD.

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If you do not know whether your Windows 2008 or 2003 Server is 32-bitor 64-bit, right-click My Computer and select Manage. Select SystemInformation > System Summary or select Start > Administrative Tools> Computer Management > System Tools > Device Manager. Viewthe System Type or Computer option. If x86 is displayed, you have a32-bit system. If IA64 or AMD64 is displayed, you have a 64-bit system.

Alternatively, double-click the platform-specific .exe icon in theappropriate directory on the CD.

3. To install from a compressed archive file:

a. From the Software Downloads and Licensing section of thePowerlink website, download the appropriate PowerPatharchive for the Windows platform running on the server.

b. Save the file to your local directory.

c. On the Windows taskbar, select Start > Run.

d. In the Run window, either browse to or enter the name of theappropriate PowerPath installation program below and clickOK.

For 32-bit Windows Server 2008, enterd:\2003\EMCPP.W2008_32.x.y.z.GA.exe

For 64-bit Windows Server 2008, enterd:\2003\EMCPP.W2008.64.x.y.z.GA.exe

For 32-bit Windows Server 2003, enterd:\2003\EMCPP.W2003_32.x.y.z.GA.exe

For 64-bit Windows Server 2003, enterd:\2003\EMCPP.W2003.64.x.y.z.GA.exe

For Windows 2000, enterd:\2000\EMCPP.W2000.x.y.z.GA.exe

where:

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d is the CD drive letterx.y.z is the revision of PowerPath on theCD.

If you do not know whether your Windows 2008 or 2003 Server is 32-bitor 64-bit, right-click My Computer and select Manage. Select SystemInformation > System Summary or select Start > Administrative Tools> Computer Management > System Tools > Device Manager. Viewthe System Type or Computer option. If x86 is displayed, you have a32-bit system. If IA64 or AMD64 is displayed, you have a 64-bit system.

Alternatively, double-click the platform-specific .exe icon in theappropriate directory on the CD.

4. In the Choose Language Setup window, select the language youwant for this installation and click OK.

5. In the setup wizard Welcome window, click Next.

6. In the CLARiiON AXseries window, select Yes and click Next.

7. In the Customer Information dialog box, enter your name andorganization and click Next.

8. If the Destination Folder dialog box opens, click Next to installPowerPath in the default directory.

We recommend that you install PowerPath in the default directory.

9. If the Setup Type dialog box opens, select Complete Install andthen Next to install PowerPath with the default features selected.

10. In the Ready to Install the Program dialog box, click Install.

If there is no license in the registry, the EMC Licensing Tool dialogbox opens.

11. In the InstallShield Wizard Completed dialog box, click Finish.

12. If the setup wizard opens and asks whether you want to rebootthe host, click Yes.

When PowerPath is installed, the following PowerPath Administratoricon appears on the Windows taskbar:

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Installing a PowerPath patch

Checkthe CLARiiON AX4-5 section of the Software Downloads andLicensing section on the Powerlink website for a patch to the versionof PowerPath that you just installed. If such a patch is available, installit, as described in the readme file that accompanies the patch.

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Installing the Navisphere Server Utility

You must install the Navisphere Server Utility on each server connectedto the storage system. During the installation, if you do not disablethe Registration Service option (it is enabled by default), the serverutility automatically registers the server’s NICs or HBAs with thestorage system. You can also use the server utility to configure iSCSIconnections and mutual CHAP (optional), which you will do in a laterstep.

Before you start

To complete this procedure, you need the server support CD thatshipped with the storage system.

Installing the Navisphere Server Utility on a Windows server

IMPORTANT

To discover Microsoft iSCSI initiators on a Windows 64–bit operatingsystem, you must run version 6.28 or later (Windows Server 2008 hosts)or version 6.26 or later (Windows Server 2003 hosts) of the NavisphereServer Utility.

EMC recommends that you install the most recent version of theNavisphere Server Utility software that is appropriate for yourconfiguration. You can download the most recent version fromthe software download page on the Powerlink website or on thestorage-system support website. You can also install the software fromthe server support CD; however, the CD may not contain the mostrecent version for your configuration.

If you are running PowerPath 4.6 or later, you must install version 6.22.20 orlater of the Navisphere Server Utility.

1. Log in to the Windows server as the administrator or someone whohas administrative privileges.

2. To download the software for your storage system, do the following:

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a. From the Navigator drop-down menu at the top right of thePowerlink website, select Software Downloads and Patches.

b. From the left-side menu, select Downloads C.

c. Navigate to your CLARiiON storage system type.

d. Select the appropriate Navisphere Server Utility version todownload and select the option to save the software to yourserver.

e. In the directory where you saved the software, double-click theexecutable file to start the installation wizard.

3. To install the software from the server support CD, do the following:

a. In the server’s drive, insert the server support CD, whichshipped with the storage system or the upgrade kit (forupgrading AX4-5 series or AX series systems to NavisphereManager).

The server support menu opens. If you do not see the serversupport menu, follow these steps to open it:

From the Windows taskbar, select:Start > Run

In the Run dialog box, enter:

drive:\locales\en_US\start.html

where drive is the letter for the CD drive. Click OK.

b. Select your language, if prompted for it.

c. From the main menu, click Install Products on Server.

d. From the Install Products menu, click Navisphere ServerUtility to open the installation wizard.

4. Follow the instructions on the installation screens and accept allthe defaults.

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If you do not have the host agent installed, do not disable the registrationservice feature (it is enabled by default). The registration servicefeature automatically registers the server’s NICs or HBAs with thestorage system after the installation and updates server informationto the storage system whenever the server configuration changes (forexample, when you mount new volumes or create new partitions).If you have the host agent installed and you are installing version 6.22.20or later of the server utility, the server utility’s registration service featurewill be disabled by default and we recommend that you do not installit. Prior to version 6.22.20 of the server utility, you could not install bothapplications on the same server.

5. If you are prompted about updating information when the serverstarts, click Yes.

6. If you are prompted to reboot the server, click Yes.

You must reboot the server when the installation dialog prompts you toreboot. If the server is connected to the storage system with NICs and youdo not reboot before you run the server utility, the NIC initiators cannotlog in to the storage system.

7. When the installation is complete, click Done to exit the wizard.

8. If you installed the server utility from the CD, close the serversupport menu by selecting Main Menu and then Exit. You can nowremove the CD from the server’s CD drive.

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Modifying TCP/IP registry settings

You can improve the performance of any NICs that will be usedprimarily for iSCSI traffic rather than general network traffic bychanging the network settings so that NICs immediately acknowledgeincoming TCP segments.

If you are running a version of the Navisphere Server Utility that isearlier than 6.24.1.4.0, we recommend that you manually modify theTCP/IP registry settings to improve performance; if the server is in aMicrosoft iSCSI cluster configuration, you must manually modify theTCP/IP settings for the server.

If you are running Navisphere Server Utility version 6.24.1.4.0 or later,the system prompts you to change these settings when you configurethe network parameters for your NICs (set up iSCSI connections).

! CAUTION

The following section contains information about modifying TCP/IPregistry settings. Before you modify the registry, make sure youback it up and understand how to restore the registry if a problemoccurs. For information about how to back up, restore, and edit theregistry, click the following link to the Microsoft Knowledge Base:http://support.microsoft.com/kb/256986/.

Depending on your operating system type, follow the appropriateprocedure below to modify the TCP/IP settings for network interfacescarrying iSCSI traffic so that they immediately acknowledge incomingTCP segments.

Windows Server 2003 SP1 or later

1. Determine which IP addresses or DHCP IP addresses are used foriSCSI traffic.

2. Start the Registry Editor.

a. Select Start >Run.

b. Enter Regedit and click OK.

3. Locate and then click the following registry subkey:

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HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet >Services > Tcpip > Parameters > Interfaces

The interfaces will be listed below the Interfacesfolder by automatically generated GUIDs, for example,064A622F-850B-4C97-96B3-0F0E99162E56.

4. Click each of the interface GUIDs and perform the following steps:

a. Select the IPAddress or DhcpIPAddress parameters that are usedfor iSCSI traffic.

b. Select Edit > New > DWORD value.

c. Name the new value TcpAckFrequency and assign it a valueof 1.

5. Exit the Registry Editor.

6. Restart Windows for this change to take effect.

Windows 2000 SP3 or later

1. Determine which IP addresses or DHCP IP addresses are used foriSCSI traffic.

2. Start the Registry Editor.

a. Select Start >Run.

b. Enter Regedit and click OK.

3. Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet >Services > Tcpip > Parameters > Interfaces

The interfaces will be listed below the Interfacesfolder by automatically generated GUIDs, for example,064A622F-850B-4C97-96B3-0F0E99162E56.

4. Click each of the interface GUIDs and perform the following steps:

a. Select the IPAddress or DhcpIPAddress parameters that are usedfor iSCSI traffic.

b. Select Edit > New > DWORD value.

c. Name the new value TcpDelAckTicks and assign it a value of 0.

5. Exit the Registry Editor.

6. Restart Windows for this change to take effect.

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Connecting iSCSI ports in a network configuration

Use CAT5, CAT5e, or CAT 6 Ethernet network cables to connect thestorage-system iSCSI data ports to an Ethernet LAN and to connect theserver iSCSI data ports to either a 10/100 or 1-gigabit Ethernet LAN.

Before you start

To complete this procedure, you need:

❑ One Ethernet network cable per storage-system iSCSI port that youwill connect to the network. You need CAT 5 Ethernet networkcables for iSCSI connections to 10/100 LANs or CAT 6 cables foriSCSI connections to 1-gigabit LANs. These cables can be up to100 meters long.

❑ One Ethernet network cable per server iSCSI port that you willconnect to the network. You need CAT 5 Ethernet network cablesfor iSCSI connections to 10/100 LANs or CAT 6 cables for iSCSIconnections to 1-gigabit LANs. These cables can be up to 100meters long.

Connecting storage-system and server iSCSI ports to the LAN

1. For each iSCSI port on the storage system, connect one end of anEthernet network cable to the 0 iSCSI or 1 iSCSI port on the SP andthe other end to a router or switch (Figure 20).

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FRU Label FRU Label

CL3851

Figure 20 Connecting storage-system iSCSI ports to a LAN

2. For each NIC or iSCSI HBA port on the server, connect one end ofan Ethernet network cable (CAT 6 for 1-gigabit Ethernet network,CAT 5 for 10/100 LAN) to the iSCSI port on the NIC or iSCSI HBAand the other end to the network.

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Configuring iSCSI initiators for a configuration without iSNS

If you are using iSNS, this section is not for you. Instead, go to sectionon configuring the iSNS client on the storage system.

Before an iSCSI initiator can send data to or receive data from thestorage system, you must configure the network parameters for theNIC or HBA iSCSI initiators to connect with the storage-system SPiSCSI targets.

Configuring NIC initiators on Windows servers to connect to the storage-system iSCSItargets without iSNS

Use the Navisphere Server Utility to configure the network parametersfor each NIC initiator that needs access to the storage system.

1. On the server, open the Navisphere Server Utility.

2. Select Configure iSCSI Connections on this server and click Next.

3. Select Configure iSCSI Connections and click Next.

4. In the iSCSI Targets and Connections window, select one ofthe following options to discover the iSCSI target ports on theconnected storage systems:

Discover iSCSI targets on this subnet - Scans the current subnetfor all connected iSCSI storage-system targets. The utility scansthe subnet in the range from 1 to 255. For example, if the currentsubnet is 10.12.77, the utility will scan the IP addresses from10.12.77.1 to 10.12.77.255.

If CHAP authentication is enabled on all target ports on a storagesystem, you cannot discover the iSCSI target ports using a subnet scan.You must discover the targets using the target portal.

Discover iSCSI targets for this target portal - Discovers targetsknown to the specified iSCSI SP data port.

5. Click Next.

6. For each target you want to log in to:

a. In the iSCSI Targets window, select the IP address of theInactive target.

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b. Under Login Options, select Also login to peer iSCSI target forHigh Availability (recommended) if the peer iSCSI target islisted.

This option allows the utility to create a login connection tothe peer target so if the target you selected above becomesunavailable, data will continue to the peer target.

! CAUTION

If multiple NICs are on the same subnet and you leave theServer Network Adapter IP option set to Default, only oneNIC is actually used at a time. Other NICs are in standbymode. If you leave the Server Network Adapter IP option setto Default and a NIC fails, the server will use one of the otherNICs, even if they are on the same subnet, as long as thereis a network path from the storage system to the NIC that isin standby mode.

c. If you selected Also login to peer iSCSI target for HighAvailability (recommended) in the previous step, leave theServer Network Adapter IP set to Default to allow the iSCSIinitiator to automatically fail over to an available NIC in theevent of a failure.

If you are an advanced user and you want to control which networkor subnet is used, you can select a Server Network Adapter IP addressfrom the drop-down list but failover may not occur if you do not havethe appropriate failover software.

d. Click Logon to connect to the selected target.

7. Click Next.

One of the following windows is displayed:

Network Interfaces (NICs) window — This window is displayedif all of the following statements are true:

the NICs are on the same subnet as an iSCSI target connectedto this server.

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the NICs appear to be used primarily for iSCSI traffic ratherthan general network traffic.

the NICs do not already have the recommended TCPsettings enabled.

This window allows you to update network settings on theselected NICs so that the NICs immediately acknowledgeincoming TCP segments.

Server registration window — This window is displayed andlists all connected storage systems if the above conditions arenot true.

8. If the Network Interfaces (NICs) window is displayed:

a. Uncheck any NICs that will be used for general network trafficand click Apply.

If a NIC is not listed and it is used primarily for iSCSI traffic, completethe remaining steps in this section and refer to the server utility’s onlinehelp for information on using the Optimize Network Interface (NICs)for iSCSI option. This option lists all the NICs on your server andallows you to manually select which NICs you want to immediatelyacknowledge incoming TCP segments for.

A confirmation dialog is displayed stating that the networksettings for your NICs have been updated but that you mustrestart your system to apply them.

b. Click OK and then Next.

9. In the server registration window, click Next to send the updatedinformation to the storage system.

A success message is displayed.

10. Click Finish to close the wizard.

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Registering the server with the storage system

Run the Navisphere Server Utility on each server connected to thestorage system to register the server’s NICs or iSCSI HBAs with thestorage system.

Running the Navisphere Server Utility for Windows

You can run the Navisphere Server Utility for Windows from the server,if you installed the utility on the server, or from the server support CD,which shipped with the storage system.

Starting the Navisphere Server Utility on a Windows server

1. Run the Navisphere Server Utility by selecting Start > Programs> EMC > Navisphere > Navisphere Server Utility or Start > AllPrograms > EMC > Navisphere > Navisphere Server Utility.

2. Select your language, if prompted for it.

A text-based version of the utility is installed automatically when youinstall the utility. To start the text-based version, at a command promptenter cd C:\Program Files\EMC\Navisphere Server Utility or cdC:\Program Files (x86)\EMC\Navisphere Server Utility, then enterNaviServerUtilCLI.exe.

Starting the Navisphere Server Utility on a Windows server from the CD

1. Log in to the Windows server as the administrator or someone whohas administrative privileges.

2. In the server’s drive, insert the server support CD, which shippedwith the storage system or the upgrade kit (for upgrading AX4-5series or AX series systems to Navisphere Manager).

The server support menu opens. If you do not see the serversupport menu, open it:

From the Windows taskbar, select:Start > Run

In the Run dialog box, enter:

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drive:\locales\en_US\start.html

where drive is the letter for the CD drive. Click OK.

3. From the main menu select Run Products from CD.

The RUN PRODUCTS page opens.

4. Select Navisphere Server Utility.

Registering the server using the Navisphere Server Utility on a Windows

1. In the Navisphere Server Utility dialog box, select Register thisserver to all connected storage systems.

The utility automatically scans for all connected storage systemsand lists them under Connected Storage Systems. Locate the WWNof the NIC or iSCSI HBA you just installed. The NIC or iSCSI HBAshould appear once for every SP port it is connected to.

If the utility is already running, it does not automatically perform a scan,and you must click Rescan.

2. Click Next to register the server with the storage system.

The utility sends the server’s name and IP address of the NIC oriSCSI HBA to each storage system. Once the server has storageon the storage system, the utility also sends the device name andvolume or file system information for each LUN (virtual disk) inthe storage system that the server sees.

3. Click Finish to exit the utility.

Verifying NIC or iSCSI HBA registration with Navisphere Express

1. In the navigation pane, under Manage, click Connections todisplay the Manage Connections page.

2. Verify that the SP/Port status is Active for each NIC or iSCSI HBAconnected to the storage system.

If the status is Active (unregistered), register the NIC oriSCSI HBA with the storage system by running the NavisphereServer Utility.

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If the status is Inactive, either the physical connection betweenthe NIC or iSCSI HBA and the storage system is faulty or theserver is not powered up.

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Configuring a new storage system

A new storage system is one that was not already connected to a serverwhen you started the installation procedure.

Before you start

You need the completed storage-system disk information worksheetfrom the storage-system configuration planning guide or the planningworksheets document. You can generate this guide using the Plan linkon the Install page of the storage-system support website or refer tothe appropriate planning guide on the documentation and resourcesCD, which shipped with the storage system.

Starting Navisphere Express

1. Open an Internet browser, such as Internet Explorer, Netscape, orMozilla, on the management host.

2. Enter the IP address of an SP in the storage system.

This address is the one you assigned when you initialized the storagesystem.

If Navisphere Express does not open, make sure that the storagesystem is not rebooting. The power button on each SP should besolid/steady green and the other lights should be off.

3. Log in to Navisphere Express by entering the username andpassword that you specified when you initialized the storagesystem.

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To view Navisphere Express in Brazilian Portuguese, French, German, Italian,Korean, Japanese, Latin American Spanish, or simplified Chinese, follow theinstructions in Adding a Navisphere Language Pack. You can create this documenton the storage-system support website by selecting Upgrade and then AddNavisphere Language Pack as the upgrade type. Once you install a languagepack, Navisphere Express automatically opens in that language.

Configuring storage and event notification on a new storage system with NavisphereExpress

1. Locate your completed storage-system disk information worksheetso you can refer to it in the steps that follow.

2. Create one or more hot spares.

A hot spare is a single global spare disk that serves as a temporaryreplacement for any failed disk in the storage system. The storage systemautomatically reconstructs data from the failed disk onto the hot spare, sothe data is always available.

If you have both SAS and SATA disks in the storage system, we stronglyrecommend that you create a hot spare for each type of disk. A SAS diskcan be a hot spare for a SATA disk and vice versa, but using a SAS diskas a hot spare for a SATA disk will most likely degrade the disk poolperformance. Using a SATA disk as a hot spare for a SAS disk could wastedisk space since the SATA drives generally have greater storage capacity.

In the navigation pane, under Manage, click Hot Spare. For detailson creating a hot spare, use the Navisphere Express Help Center.

3. Create one or more disk pools on which to create virtual disks.

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A disk pool is a set of disks, all with the same capacity and redundancy, onwhich you create one or more virtual disks. A RAID 6 disk pool usuallyhas 6 or 12 disks, but can have 4, 8, 10, 14, or 16 disks. RAID 6 disk poolsare supported only for AX4-5 series storage systems running FLARE OEversion 02.23.050.5.7xx or higher. A RAID 5 disk pool must include at leastthree disks, a RAID 3 disk pool must include five or nine disks, and a RAID1/0 disk must include at least two disks. The storage system supports amaximum of thirty disk pools.

In the navigation pane, under Manage, click Disk Pools. For detailson creating a disk pool, use the Navisphere Express Help Center.

For a dual-SP system, you should create at least two disk poolssince the software assigns each disk pool you create to an SP asfollows: disk pool 1 to SP A, disk pool 2 to SP B, disk pool 3 to SPA, and disk pool 4 to SP B. All the virtual disks you create on adisk pool are automatically assigned to the same SP as the diskpool, so if you create only one disk pool on the storage system, allvirtual disks on the storage system are assigned to SP A and all datareceived or sent goes through SP A only.

The disk modules marked 0 through 3 contain storage-system software orreserved space according to their slot assignment. Do not move any diskmarked 0 through 3 from its assigned slot. Remove it only to replace thedisk module. Part of the space on these disks is reserved or preloadedwith system data, and as a result, is not available for your data. If youcombine operating system disks in a disk pool with other disks, each of theother disks loses space for your data equal to the system data space onan operating system disk.

4. Create one or more virtual disks on each disk pool.

A virtual disk is a grouping of disk partitions into one span of disk storagespace. Each virtual disk you create is distributed equally across the disks inthe disk pool. A virtual disk looks like an individual disk to the server’soperating system. Each disk pool can have 128 virtual disks.

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In the navigation pane, under Manage, click Virtual Disks. Fordetails on creating a virtual disk, use the Navisphere Express HelpCenter.

If you want to connect additional servers to the storage system, youcan create virtual disks for them now. However, you must waituntil the servers are connected and registered before you can assignthese virtual disks to them.

5. Assign one or more virtual disks to the server.

To send data to or receive data from the virtual disks, you must assignthe virtual disks to a server.

In the navigation pane, under Manage, click Virtual Disks. Fordetails on assigning a virtual disk to a server, use the NavisphereExpress Help Center.

6. Verify that the virtual disks were assigned to the server by viewingthe Manage Servers page.

In the navigation pane, under Manage, click Servers.

You should see the virtual disks you assigned to the server listed inthe Virtual Disks column of the server’s row.

7. Use the Event Notification page to configure the storage system tosend an email message when it encounters a problem.

In the navigation pane, under System, click Settings, and then clickEvent Notification. For details on configuring the storage systemto send email messages, use the Navisphere Express Help Center.

Verifying that each virtual disk is fully initialized using Navisphere Express

Although a new virtual disk is assigned to the server, the server cannotsee the new disk until it is fully initialized. The time to complete theinitialization process varies with the size of the virtual disk and otherparameters. For example, a 1 TB virtual disk in a RAID 5 disk pool of

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11 disks can take about 70 minutes to initialize with no host I/O toother virtual disks in the disk pool.

To determine if any virtual disks are initializing:

1. Start Navisphere Express on the storage system with the virtualdisks.

2. In the navigation pane under Manage, click Virtual Disk.

3. In the Manage Virtual Disks screen, if the status of any virtual diskis Initializing, wait until the initialization is complete beforecontinuing.

4. If the virtual disk is connected to a server running Windows Server2003, reboot the server.

Making virtual disks visible to a Windows server

To allow the Windows server access to the virtual disks that youcreated, perform a rescan.

Verifying that PowerPath for Windows sees all paths to the virtual disks

1. On the server, configure PowerPath:

powermt config

2. On the Windows taskbar, either double-click the PowerPathAdministrator icon or right-click the icon and select PowerPathAdministrator.

3. In the results pane, verify that the path metric for each virtual diskis n/n where n is the total number of paths to the virtual disk.

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Verifying your high-availability iSCSI configuration

Use the server high-availability feature in the Navisphere ServerUtility to verify the following for each server in a high-availabilityconfiguration with the storage system:

Your iSCSI configuration is highly available (for example, each NIChas at least one active path to each storage processor).

Path management software is installed and running on the server.

Starting the Navisphere Server Utility on a Windows server

1. Run the Navisphere Server Utility by selecting Start > Programs> EMC > Navisphere > Navisphere Server Utility or Start > AllPrograms > EMC > Navisphere > Navisphere Server Utility.

2. Select your language, if prompted for it.

A text-based version of the utility is installed automatically when youinstall the utility. To start the text-based version, at a command promptenter cd C:\Program Files\EMC\Navisphere Server Utility or cdC:\Program Files (x86)\EMC\Navisphere Server Utility, then enterNaviServerUtilCLI.exe.

Starting the Navisphere Server Utility on a Windows server from the CD

1. Log in to the Windows server as the administrator or someone whohas administrative privileges.

2. In the server’s drive, insert the server support CD, which shippedwith the storage system or the upgrade kit (for upgrading AX4-5series or AX series systems to Navisphere Manager).

The server support menu opens. If you do not see the serversupport menu, open it:

From the Windows taskbar, select:Start > Run

In the Run dialog box, enter:

drive:\locales\en_US\start.html

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where drive is the letter for the CD drive. Click OK.

3. From the main menu select Run Products from CD.

The RUN PRODUCTS page opens.

4. Select Navisphere Server Utility.

Using the server utility to verify your high-availability configuration

1. In the Navisphere Server Utility dialog box, select Verify ServerHigh-Availability.

2. Select Valid Server Configuration only.

3. In the Select Host Type screen, select Local host and click Next.

4. In the Select Report Directory screen, select the location where thehigh availability status report should be saved. Click Next.

5. Read the summary and if it is accurate, click Next to generate thereport. If not, click Back to return to the screen where you needto correct the data.

The utility determines if the server is configured for high availabilityby verifying that the server has at least one connection path toeach storage system SP, and that PowerPath or some other failoversoftware, such as DMP, is running. It does not detect native failoversoftware, such as Windows Server 2008 native failover.

6. Review and resolve any issues reported under the Issues tab of thegenerated report before continuing with the installation process.

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Preparing virtual disks to receive data

If you do not want to use a virtual disk as a raw disk or raw volume,then before Windows can send data to a virtual disk, you must:

❑ Use Navisphere Express to verify that each new virtual disk isinitialized and to write a signature to it.

❑ Either create partitions on a basic disk or create the appropriatevolumes on a dynamic disk, as described in the documentation foryour operating system version.

Saving the PowerPath configuration

Save the server’s PowerPath configuration with the followingPowerPath command: powermt save.

The powermt save command creates the powermt.customconfiguration file.

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Verifying your failover configuration with PowerPath

Before you store data on virtual disks, use the procedure in this sectionto verify that:

The server can send data to and receive data from the storagesystem.

You can download an I/O simulator (Iometer) for writing data to thestorage system from the following website: http://www.iometer.org/.

PowerPath shows the paths from the server to the virtual disks thatyou expect for your configuration.

Verifying your failover configuration with PowerPath for a Windows server

1. Launch PowerPath Administrator by double-clicking thePowerPath Monitor on the Windows taskbar.

2. On the left pane (summary pane), click EMC PowerPathAdministrator.

3. Under the server, right-click Disks.

The right (details) pane lists all the virtual disks in each storagesystem connected to the server. Storage ID identifies each storagesystem. For each disk, the Path Status and the Path Metric columnsgive the status of the paths to the disk. When all n paths to a diskare working, the Path Status for the disk is optimal and the PathMetric for the disk is n/n, indicating that n of n paths are working.If only m paths are working, the path metric is m/n.

4. Verify that all n paths to the disks in the storage system areworking;‘ that is, their status is optimal and their path metric is n/n.

5. For each NIC or iSCSI HBA connected to the storage system:

a. Start writing data to a virtual disk.

b. Disconnect the cable from one NIC or iSCSI HBA connectedto the storage system.

c. After several seconds, look at the Details pane and verify thatone or more of the disks in the storage system have red slashes

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through them, their status is degraded, and their path metric ism/n, where n is the number of paths to the disk and m is thenumber of working paths, which is less than n. For example, ifthe server has 4 paths to a disk in the storage system and 1 pathfails when you disconnect the cable, then n=4 and m=3, so thepath metric is 3/4.

d. Reconnect the cable that you disconnected from the NIC oriSCSI HBA.

e. Right-click the PowerPath Monitor icon on the taskbar, andselect All Tasks and Restore All Devices.

f. After several seconds, look at the details pane and verify thatnone of the disks in the storage system have red slashes throughthem, their status is optimal, and their path metric is n/n.

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Copyright© 2007-2008 EMC Corporation. All Rights Reserved.

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Use, copying, and distribution of any EMC software described in this publication requires anapplicable software license.

For the most up-to-date regulatory document for your product line, go to the TechnicalDocumentation and Advisories section on EMC Powerlink.

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All other trademarks mentioned herein are the property of their respective owners.

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