AWCPI Final Report 11-04-2014

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Aging!Well!in!Pitkin!County!!

Final!Report!Aging!Well!Community!Planning!Initiative!!

(AWCPI)!!!!!

November!2014!!

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Pitkin!County!Aging!Well!Community!Plan!Final!Report,!November!2014!

!Table!of!Contents!

!Section!1! Facts!and!Trends:!The!Case!for!Action!!Section!2! Participants!!Section!3! Mission,!Vision,!Key!Elements!!Section!4! The!Planning!Process!!Section!5! The!Future!!Section!6! Supporting!Materials!!! ! 6.1!Workgroup!Narratives!–!September!2013!! ! 6.2!Maps!(prepared!June!2014)!! ! 6.3!Senior!Summit!Agenda!–!June!2014!! ! 6.4!Senior!Summit!Goals!Presentation!–!June!2014!! ! 6.5!Acronym!Key!

!Section!7! AWCPI!Goals!Summary!!Section!8! Pitkin!County!Aging!Well!Community!Plan!

! Goals,!Objectives,!Community!Values,!Action!Steps,!!! Responsible!Parties,!Possible!Partners,!Timing

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!Pitkin!County!Aging!Well!Community!Plan!Final!Report,!November!2014,!section!1,!page!1X1!!

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Section!1:!Facts!and!Trends!The!Case!for!Action!

!!When!the!Pitkin!County!Aging!Well!Community!Planning!Initiative!(AWCPI)!began!in!early!2013,!the!case!for!action!was!clear.!Between!2000!and!2010,!Colorado!had!the!fourth!fastestXgrowing!older!adult!(65+)!population!in!the!nation,!and!Pitkin!County!had!the!seventh!fastestXgrowing!older!adult!population!in!the!state.!For!the!first!time!in!Colorado!history,!the!population!over!age!65!grew!faster!than!the!state!population,!and!that!will!continue!until!the!growth!rates!equalize!in!the!decade!between!2030!and!2040.!(Aging!in!Colorado!Report,!July!2012!Colorado!State!Demographer)!!!Steady!increases!in!the!age!60+!population!in!Colorado!and!in!Pitkin!County!are!projected!through!2040.!In!2010,!Pitkin!County’s!population!in!the!age!60+!demographic!was!about!3,100!people;!in!2040,!it!is!projected!to!be!about!6,000!people.!Compared!to!1990!population!numbers,!Pitkin!County!projections!for!2040!anticipate!a!sevenXfold!increase!in!the!60+!age!group,!increasing!from!7%!to!approximately!20%!of!the!total!population,!while!during!the!same!fiftyXyear!period,!the!overall!population!is!projected!to!increase!just!2.5!times.!Maps!in!section!6.2!illustrate!the!geographic!impact!of!this!“tsunami”!of!older!adults!in!Pitkin!County.!!The!most!dramatic!increases!through!2040!are!in!Pitkin!County’s!population!over!age!80,!which!is!the!group!of!older!adults!most!in!need!of!support!services.!In!2010,!Pitkin!County’s!population!in!the!80+!age!group!was!about!240!people;!in!2040,!it!is!projected!to!be!about!1,400!people.!Compared!to!1990!population!numbers,!Pitkin!County!projections!for!2040!anticipate!a!19Xfold!increase!in!the!80+!age!group,!and!this!projected!increase!is!exacerbated!by!the!fact!that!Pitkin!County!is!ranked!in!the!top!ten!U.S.!counties!for!life!expectancy.!(June!2011!Population!Health!Metrics)!!!Pitkin!County!citizens’!responses!in!recent!surveys!indicate!a!need!for!public!services!that!target!older!adults.!

• The!2010!Community!Assessment!Survey!of!Older!Adults!(CASOA)!showed:!! 95%!rate!Aspen/Pitkin!County!an!excellent!place!to!live!! 72%!are!very!likely!or!somewhat!likely!to!remain!in!the!community!through!

retirement!! 91%!evaluate!their!wellXbeing!as!excellent!or!good,!yet!! 40%!reported!experiencing!problems!in!the!past!12!months!ranging!from!

physical/mental!health!to!financial!issues.!

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!• The!2012!Aspen!Area!Community!Plan!process!found:!

! 81%!of!participants!believe!working!residents!should!have!a!reasonable!expectation!to!retire!here!with!affordable!and!accessible!support!services!

! 51%!believe!government!should!focus!on!public!senior!services!like!nutrition,!transportation,!and!home!services!

! 36%!said!there!should!be!a!focus!on!building!longXterm!senior!housing.!!In!addition!to!demographic!and!survey!data,!local!information!was!collected!about!human!and!medical!service!availability,!social!and!fitness!opportunities,!and!other!older!adult!needs.!In!some!areas,!the!programs!and!resources!were!well!developed;!in!others!there!were!gaps!and!inconsistencies.!!!Therefore,!the!case!for!action!included!these!aspects:!

• Current!and!projected!growth!in!the!60+!and!80+!populations!through!2040!demands!community!attention;!many!of!today’s!older!adults!and!aboutXtoXbe!older!adults!are!planning!to!stay!in!Pitkin!County.!

• The!greatest!growth!is!in!the!60+!age!group,!when!prevention!programs!are!effective.!

• The!greatest!needs!are!in!80+!age!group,!when!direct!services!and!support!are!required.!

• Although!projected!growth!rates!level!out!by!2040,!when!Baby!Boomers!(born!between!1946!and!1967)!have!all!reached!age!65,!the!postXBoomer!numbers!remain!high.!!!!

!Stakeholders!were!key!players!in!the!development!of!a!comprehensive!community!plan!that!will!make!Pitkin!County!a!place!where!residents!through!all!stages!of!aging!will!have!access!to!the!comprehensive!activities!and!services!they!need.!!!


Section!2:!Participants!!!Pitkin&County&Senior&Services!(PCSS)!was!the!convener!and!driver!of!the!planning!process,!the!central!information!resource,!and!a!key!force!for!encouraging!and!garnering!widespread!community!participation.!PCSS!will!monitor!implementation!and!achievement!of!goals!and!objectives!and!will!oversee!processes!to!modify!goals!and!objectives,!if!necessary.!!The!AWCPI&Project&Management&Team!(PMT)!was!responsible!for!oversight!and!project!support!throughout!the!planning!process;!inXdepth!review!and!revision!of!goals,!objectives,!and!action!steps;!planning!and!participating!in!steering!committee!and!workgroup!meetings;!organizing!and!participating!in!community!meetings!and!the!2014!Senior!Summit;!and!preparing!this!report.!!The!PMT!members!include:!

1. Marty!Ames,!Director,!Pitkin!County!Senior!Services!2. Debbi!Falender,!Consultant,!Executive!Service!Corps!3. Laura!Kornasiewicz,!Consultant,!Executive!Service!Corps!4. Patty!Kravitz,!Project!Coordinator,!Pitkin!County!Senior!Services!5. Christine!Nolen,!Consultant!and!Executive!Director,!Executive!Service!Corps!6. Jordana!Sabella,!Public!Health!Planner,!Community!Health!Services,!Pitkin!

County!Public!Health!!The!AWCPI&Steering&Committee,!consisting!of!government,!nonprofit,!and!business!leaders,!and!providers!and!consumers!of!aging!services,!provided!insight!and!guidance!throughout!the!planning!process.!Members!served!on!workgroups,!participated!in!community!meetings!and!the!Senior!Summit,!and!assisted!in!the!review!and!revision!of!goals,!objectives,!and!action!steps.!

1. Tim!Anderson,!Director,!City!of!Aspen!Recreation!Department!2. Markey!Butler,!Executive!Director,!HomeCare!and!Hospice!of!the!Valley;!Town!

Council!Member,!Town!of!Snowmass!Village!3. Doris!Downey,!past!member,!PCSS!Senior!Council;!Healthy!Community!Fund!

Grant!Review!Board!4. Erin!Fisher,!Program!Specialist,!Alpine!Area!Agency!on!Aging,!Northwest!

Colorado!Council!of!Governments!5. Jessica!Garrow,!Long!Range!Planner,!City!of!Aspen!Planning!Department!6. Maggie!Gerardi,!Director,!Whitcomb!Terrace!Assisted!Living!7. Jean!Hammes,!Director,!Alpine!Area!Agency!of!Aging,!Northwest!Colorado!

Council!of!Governments!8. Joe!High,!Patient!Representative,!Aspen!Valley!Hospital!9. Cindy!Houben,!Director,!Pitkin!County!Community!Development!10. John!Lutgring,!Licensed!Clinical!Social!Worker

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11. Margaret!Maxwell,!Director,!Instructional!Chair!and!Academic!Lead,!Colorado!Mountain!College!X!Aspen!Campus!

12. Sara!Nadolny,!Planning!Technician,!City!of!Aspen!Planning!Department!13. Peg!McGavock,!Member,!PCSS!Senior!Council!14. Susanne!Morrison,!Senior!Program!Officer,!Aspen!Community!Foundation!15. Andrea!Pazdera,!former!Program!Director,!Mind!Springs!Health!16. Jon!Peacock,!County!Manager,!Pitkin!County!17. Liz!Stark,!Director,!Community!Health!Services,!Pitkin!County!Public!Health!18. Nan!Sundeen,!Director,!Pitkin!County!Health!and!Human!Services!19. Becky!Ward,!Senior!Development!Associate,!Aspen!Institute!

!The!Executive&Service&Corps!(ESC)!provided!consultants!who!served!in!a!variety!of!capacities!and!roles,!including!as!members!of!the!Project!Management!Team;!as!planners,!facilitators,!and!scribes!for!community!meetings,!workgroup!sessions,!and!steering!committee!meetings;!as!scribes!for!all!drafts!and!iterations!of!the!plan!document;!and!as!planners!and!presenters!at!the!2014!Senior!Summit.!Their!primary!workgroup!assignments!are!listed!here:!! Valerie!Borthwick,!Information!and!Advocacy!! Roy!Davidson,!Social!and!Civic!Engagement!! Debbi!Falender,!Project!Management!Team,!Information!and!Advocacy!! Lani!Kitching,!Physical!and!Mental!Health!and!Wellness!! Laura!Kornasiewicz,!Project!Management!Team,!Aging!in!Place!! Ray!Limoges,!Social!and!Civic!Engagement!! Tom!Neel,!Social!and!Civic!Engagement!! Christine!Nolen,!Project!Management!Team,!Information!and!Advocacy!! Bob!Purvis,!Physical!and!Mental!Health!and!Wellness!! Sally!Sparhawk,!Aging!in!Place!! Curt!Strand,!Information!and!Advocacy!!Community&members&and&leaders!from!government,!nonprofit,!and!business!sectors!attended!community!meetings!and!participated!in!a!number!of!ways.!Many!served!on!workgroups;!others!helped!with!action!steps;!and!others!have!agreed!to!be!lead!entities!or!partners!in!the!implementation!of!the!plan’s!goals!and!objectives.!Their!work!has!been!crucial!in!moving!this!project!forward!and!will!continue!to!be!crucial!in!the!implementation!phase.!We!thank!each!and!every!one!of!these!committed!community!participants.!

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Section!3:!Mission,!Vision,!Key!Elements!!!Mission!The!Pitkin!County!Aging!Well!Community!Planning!Initiative!will!develop!strategies!to!build!resources!and!lead!change!so!that,!into!the!next!decade!and!beyond,!Pitkin!County!achieves!its!full!potential!as!a!thriving!community!for!aging!well.!The!Initiative!will!produce!a!viable,!longXterm!communityXwide!plan,!including!goals,!objectives,!and!action!steps!to!address!the!needs!of!a!growing!older!adult!population.!!!Vision!Pitkin!County!is!a!thriving!community!for!aging!well.!!!Key!Elements!of!the!Initiative!

1.!Develop!community!awareness!of!the!need!for!and!importance!of!comprehensive!community!planning!to!achieve!our!full!potential!as!a!thriving!community!for!aging!well.!

2.!Engage!all!stakeholders!(older!adults,!present!and!future;!families;!caregivers;!support!systems;!providers;!community!organizations;!businesses)!in!an!inclusive!and!efficient!planning!process.!

3.!Establish!a!process!to!monitor!and!ensure!longXterm!achievement!of!the!plan’s!goals!and!objectives!and!to!facilitate!appropriate!modifications,!if!necessary.!

4.!Communicate!continuously!with!all!participants,!and!communicate!findings!to!the!entire!community!at!the!end!of!the!process.!

!!Overarching!Considerations!!The!community!plan!is!countywide,!encompassing!rural!areas!of!Pitkin!County!as!well!as!the!more!urban!settings!in!Aspen,!Snowmass!Village,!and!Basalt.!While!the!plan!does!not!directly!apply!to!Garfield!or!Eagle!Counties,!these!contiguous!areas!affect,!and!are!affected!by,!what!occurs!in!Pitkin!County.!Furthermore,!area!residents!usually!identify!with!the!Valley!as!a!whole,!not!with!a!specific!county.!Thus,!regional!resources!and!potential!collaborations!have!been!and!will!continue!to!be!explored.!!!!!

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Section!4:!The!Planning!Process!February!2013!through!October!2014!

!!Completed!in!December!2012,!the!Pitkin!County!Public!Health!Improvement!Plan!established!priorities!for!Pitkin!County!for!the!next!five!years.!One!of!those!priorities!was!to!“address!the!needs!of!a!growing!older!adult!population”!by!conducting!a!community!strategic!planning!initiative!to!identify!and!implement!strategies!to!create!an!“aging!well”!community.*!Pitkin!County!Senior!Services!was!identified!as!the!lead!responsible!entity.!!In!February!2013,!Pitkin!County!Senior!Services!(PCSS)!initiated!discussions!with!the!Executive!Service!Corps!(ESC)!to!engage!ESC’s!assistance!in!facilitating!the!community!strategic!planning!process.!Between!March!and!June!2013,!PCSS!and!ESC!together!identified!persons!and!roles!and!responsibilities!for!a!project!management!team,!a!steering!committee,!and!ESC!facilitators!and!scribes.!!!!In!June!and!July!2013,!the!project!management!team!established!a!timeline!for!what!became!a!yearXlong!planning!process,!including!two!community!meetings,!monthly!workgroup!sessions,!interim!steering!committee!meetings!as!needed,!and!a!communityXwide!presentation!of!the!results!of!the!planning!efforts.!!!!The!first!community!meeting!was!held!on!July!23,!2013,!immediately!preceded!by!the!first!gathering!of!the!steering!committee.!Invitations!to!the!community!meeting!were!distributed!by!email!and!published!in!local!newspapers!and!in!the!PCSS!newsletter.!SeventyXone!people!attended,!including!seven!people!under!age!40,!and!43!people!age!60!and!above.!!The!purposes!of!the!July!2013!community!meeting!were!to:!!

• introduce!key!people,!including!members!of!the!steering!committee!and!the!project!management!team!

• describe!the!mission,!vision,!and!key!elements!of!the!community!planning!process!• acknowledge!work!that!has!already!been!done,!including!steps!in!the!state!and!

county!to!assess!older!adult!needs!and!growth!trends!(e.g.,!the!CASOA!survey!in!2010);!increased!national,!stateXwide,!and!local!research!on!older!adults!in!general!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!*!In#addition#to#community#strategic#planning,#a#separate,#but#complementary#goal#in#the#Pitkin#

County#Public#Health#Improvement#Plan#was#to#“build#a#new#Continuing#Care#Retirement#Community#

(CCRC)#in#Basalt#and#recruit#a#medical#director.”#To#aid#in#the#development#of#a#CCRC,#there#were#to#

be#community#educational#events#about#issues#of#interest#to#seniors#and#family#members,#

professionals,#and#caregivers.#The#Aspen#Valley#Foundation#was#identified#as#the#lead#responsible#

entity.#Community#strategic#planning#was#to#be#accomplished#by#2015,#and#the#development#of#a#

CCRC#and#recruitment#of#a#medical#director#was#to#be#accomplished#by#2017.##

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• in!the!past!20X25!years;!the!Aspen!Area!Community!Plan!with!its!chapter!on!lifelong!Aspenites,!emphasizing!public!safety,!selfXreliance,!and!health;!and!the!Pitkin!County!Public!Health!Improvement!Plan,!which!generated!this!planning!process!

• share!information!about!local,!regional,!and!national!facts!and!trends!that!supported!the!case!for!action!(discussed!in!section!1!of!this!report)!

• identify!essential!and!desirable!elements!for!a!thriving!community!for!aging!well!!• begin!to!organize!these!essential!and!desirable!elements!into!focus!areas!for!

workgroups,!and!!• encourage!everyone!in!attendance!to!participate!in!a!workgroup.!

!At!the!July!23!community!meeting,!participants!were!asked!to!brainstorm!ideas!for!a!future!aging!well!community!and!to!put!those!ideas!into!themes!and!categories.!Ten!broad!categories!were!identified,!and!all!comments!were!gathered,!reviewed,!and!reorganized,!first!by!the!project!management!team!and!then!in!a!steering!committee!work!session!in!August.!!!The!results!of!the!work!in!July!and!August!were!taken!to!a!second!community!meeting!on!September!16,!2013,!where!four!focus!areas!were!identified!and!assigned!to!workgroups:!Aging!in!Place,!Physical!and!Mental!Health!and!Wellness,!Social!and!Civic!Engagement,!and!Information!and!Advocacy.!Each!focus!area!was!described!by!a!narrative!statement!and!a!list!of!potential!subXtopics!prepared!by!the!project!management!team,!which!can!be!found!in!section!6.1!of!this!report.!!!Approximately!40!people!participated!in!the!four!workgroups,!plus!an!ESC!facilitator!and!an!ESC!scribe!for!each!group.!The!workgroups!identified!preliminary!priorities!and!developed!goals,!objectives,!and!action!steps,!and!in!the!fall!and!winter!of!2013X2014,!the!workgroups,!steering!committee,!and!project!management!team!created,!revised,!and!edited!the!developing!plan.!!!At!a!steering!committee!meeting!on!April!10,!2014,!followed!by!an!open!house!to!thank!all!workgroup!participants!(and!to!receive!additional!input),!the!project!management!team!presented!the!thenXcurrent!version!(V16)!of!14!goals!and!45!objectives,!with!seven!goals!placed!in!phase!I!and!seven!goals!placed!in!phase!II.!The!phasing!was!shortXlived,!however.!!Folks!with!energy!to!devote!to!some!of!the!phase!II!goals!stepped!up!to!be!sure!those!goals!were!moved!back!into!a!more!immediate!priority.!!!One!of!the!purposes!of!the!April!2014!meeting!and!open!house!was!to!seek!input!regarding!possible!lead!entities!and!partners!–!persons!who!would!be!responsible!for!accomplishing!the!goals!and!objectives.!During!May!and!June!2014,!the!project!management!team!contacted!suggested!lead!entities!and!partners!to!help!with!action!steps!and!implementation,!and!at!the!same!time,!planned!a!Senior!Summit!where!the!plan!details!would!be!shared!with!the!community.!

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At!the!Senior!Summit!on!June!24,!2014,!the!Pitkin!County!Aging!Well!Community!Plan!was!presented!to!an!audience!of!about!100!community!members!who!heard!about!the!impetus!for!the!planning!process,!the!trends!for!growth!in!the!older!adult!population!in!Pitkin!County,!and!details!of!the!plan.!!Tony!Vagneur,!a!local!rancher!and!Aspen!Times!newspaper!columnist!(Saddle!Sore),!provided!a!keynote!address!at!the!Senior!Summit,!emphasizing!choices:!!!

!“I#feel#very#strongly#that#forces#other#than#ourselves#will#decide#when#we#

need#to#avail#ourselves#of#the#initiatives#discussed#today.#Making#a#choice#

today#to#get#behind#this#incredibly#great#program#will#guarantee#that#we#

have#help#and#assistance#when#we#need#it,#whether#it’s#our#choice,#or#

not.”##

!The!Pitkin!County!Aging!Well!Community!Plan!can!be!found!in!section!8!of!this!report.!All!presentations!at!the!Senior!Summit,!and!the!Community!Plan!in!its!entirety,!can!be!found!at!!!

www.aspenpitkin.com/seniorservices!!

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Section!5:!The!Future!!

The!Pitkin!County!Aging!Well!Community!Plan!contains!goals,!objectives,!and!action!steps!to!be!initiated!by!2017.!Many!steps!are!underway.!Pitkin!County!Senior!Services!will!monitor!implementation!and!achievement!and!will!take!stock,!at!least!annually,!to!determine!if!modifications!are!needed.!!!Pitkin!County!Senior!Services,!in!its!role!as!overseer!during!the!implementation!phase,!will!assure!achievement!of!objectives!and!action!steps,!which!range!from!sustaining!existing!wellXrun!and!wellXfunded!programs!and!services,!to!developing!new!and!newly!funded!programs!and!services!that!comply!with!researched!best!practices.!!!!Implementation!and!achievement!will!be!possible!with!the!commitment!of!time!and!energy!by!many!Pitkin!County!individuals,!agencies,!nonprofits,!and!businesses.!The!goals!in!this!community!plan!are!community!goals,!and!members!of!the!community!must!work!to!accomplish!them,!if!they!are!to!be!accomplished!at!all.!!!!!!

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!Pitkin!County!Aging!Well!Community!Plan!Final!Report,!November!2014!!

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Section!6:!Supporting!Materials!!!

!6.1! Workgroup!Narratives!–!September!2013!! Pages!6.1X1!through!6.1X5!!6.2! Maps!(prepared!June!2014)!!!6.3! Senior!Summit!Agenda!–!June!2014!!6.4! Senior!Summit!Goals!and!Objectives!! Presentation!–!June!2014!!6.5!!Acronym!Key!!

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!Pitkin!County!Aging!Well!Community!Plan!Final!Report,!November!2014,!section!6.1,!page!6.1X1!!

Section!6.1!!WORKGROUP!NARRATIVES!–!September!2013!!Social!and!Civic!Engagement!!(formerly!“Connections”)!!Participation!in!social!and!community!activities!that!involve!other!people!is!a!vital!aspect!of!life!for!many!as!they!get!older.!Communities!that!provide!diverse!and!abundant!opportunities!for!such!involvement!often!thrive.!Those!who!participate!in!these!activities!feel!as!though!their!voices!are!heard!and!their!contributions!are!valued!in!the!community.!!!Among!people!of!all!ages,!Pitkin!County!conversations!often!mention!balancing!mind,!body,!and!spirit,!which!is!relevant!to!this!focus!area!and!to!the!area!of!Physical!and!Mental!Health,!Wellness,!and!Prevention.!The!phrase,!isolation!relief,!has!been!used!in!connection!with!social!and!civic!engagement.!!!!Recognizing!that!“Recreation”!includes!recreation!for!fitness!and!exercise,!as!well!as!recreation!for!socialization!and!engagement!with!others,!we!have!chosen!to!place!the!entire!subXtopic!here!rather!than!placing!all!or!part!of!it!in!“Physical!and!Mental!Health,!Wellness,!and!Prevention.”!!The!likely!subXtopics!for!this!workgroup!include:!1.!Education!2.!Volunteerism!3.!Recreation!and!fitness!(physical!and!social)!4.!Cultural!programs!!5.!Intergenerational!connections!6.!Connections!using!technology!!7.!Spiritual!aspects!!!!!!!!!!!!!!

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!Section!6.1!!WORKGROUP!NARRATIVES!–!September!2013!!Physical!and!Mental!Health!and!Wellness!(formerly!“Health!and!Wellness”)!!The!projected!increase!in!both!the!percent!and!the!actual!numbers!of!our!senior!population!will!affect!the!provision!of!health!care,!mental!health,!and!wellness!and!prevention!services.!!The!trend!is!that!people!are!living!longer,!and!thus!will!require!more!services!for!a!longer!period!of!time.!Among!people!of!all!ages,!Pitkin!County!conversations!often!mention!balancing!mind,!body,!and!spirit,!which!is!relevant!to!this!focus!area!and!to!the!area!of!Social!and!Civic!Engagement.!This!focus!area!is!primarily!concerned!with!medical!aspects!of!physical!and!mental!health,!wellness!and!prevention.!!!!Recognizing!that!the!following!subXtopics!could!find!a!proper!home!here!or!in!another!focus!area,!we!have!chosen!to!place!them!in!the!focus!areas!indicated!below:!• Caregiver!support!(Aging!in!Place)!• Transitions!along!the!care!continuum!(Aging!in!Place)!• InXhome!safety!(Aging!in!Place)!• Elder!abuse!(Information!and!Advocacy)!• Recreation!and!fitness!(Social!and!Civic!Engagement)!

!The!likely!subXtopics!for!this!workgroup!include:!!1.!Care!management!2.!Crisis!management!3.!Substance!use!and!abuse!4.!Cognitive!decline!5.!Access!to!a!medical!“home”!that!takes!Medicare!and!is!longXterm!6.!Effect!of!a!changing!health!care!environment!7.!Wellness!options!(e.g.,!diet!and!exercise!education,!health!fairs)!!8.!Dental!care!9.!Emergency!services!10.!Medical!inXhome!health!care!11.!Acute!care!12.!Chronic!care!13.!EndXofXlife!care!(dying!well)!!!!!!!

!

!


Section!6.1!!WORKGROUP!NARRATIVES!–!September!2013!!

Aging!in!Place!!(formerly!“Aging!in!Place”,!plus!“Mobility/SelfXReliance”!and!“Housing”)!!

The!Centers!for!Disease!Control!defines!“aging!in!place”!as!“the!ability!to!live!in!one’s!own!home!and!community!safely,!independently,!and!comfortably,!regardless!of!age,!income,!or!ability!level.”!!For!our!purposes,!“place”!refers!to!the!broadest!category!of!homes!of!choice!for!our!seniors,!including!independent!or!assisted!living!facilities,!naturally!occurring!communities,!and!privately!owned!or!rented!residences.!Aging!in!place!can!be!for!those!without!urgent!needs,!those!with!progressive!conditionXbased!needs,!and!those!with!abrupt!or!immediate!changes!brought!on!by!a!crisis!or!trauma.!!!!

The!availability!of!affordable!supportive!services!for!both!seniors!and!their!caregivers!is!critical!to!the!creation!and!maintenance!of!communities!that!are!friendly!to!aging!in!place.!Having!suitable!and!affordable!supportive!services!can!be!the!difference!between!maintaining!independence!and!needing!higherXcost!care!(or!homelessness).!Safe,!easilyXaccessible,!affordable,!reliable,!and!convenient!transportation!options!are!critical!to!independence!and!quality!of!life!for!all!seniors,!including!seniors!who!are!more!independent!in!mobility!as!well!as!seniors!who!rely!on!public!systems!to!convey!them!from!place!to!place.!!!

Recognizing!that!the!following!subXtopics!could!find!a!proper!home!here!or!in!another!focus!area,!we!have!chosen!to!place!them!in!the!focus!areas!indicated!below:!• Care!management!(Physical!and!Mental!Health,!Wellness,!and!Prevention)!• Emergency!services!(Physical!and!Mental!Health,!Wellness,!and!Prevention)!• EndXofXlife!care!(Physical!and!Mental!Health,!Wellness,!and!Prevention)!• Elder!abuse!(Information!and!Advocacy)!• Safety!and!security,!i.e.!public!safety!issues!(Information!and!Advocacy)!• Public!physical!accessibility!(Information!and!Advocacy)!

!

The!likely!subXtopics!for!this!workgroup!include:!!1.!Adaptations!for!the!home!living!environment!(including!inXhome!safety!considerations)!2.!NonXmedical!inXhome!services!(e.g.,!housekeeping,!chores,!light!maintenance)!3.!Personal!administration!(e.g.,!paying!bills,!filing!insurance!claims,!etc.)!4.!Meals,!groceries!5.!Caregiver!support!(including!working!caregiver!issues)!6.!Day!care,!respite!care!(including!inXhome!respite!care)!7.!Memory!care!8.!Transportation!(multiple!modes,!doorXtoXdoor!services)!9.!Housing!options!(location,!affordability,!design)!10.!Subsidized!housing!rules!(pets,!retirees)!11.!Use!of!technology!to!aid!aging!in!place!(including!electronic!monitoring!and!PERS)!12.!Transitions!along!the!care!continuum!!

!


Section!6.1!!WORKGROUP!NARRATIVES!–!September!2013!!Information!and!Advocacy!!(formerly!“Information!re:!Resources!and!Services”,!plus!“Advocacy”!and!“Educating!the!Public”)!!Seniors,!or!someone!on!their!behalf,!must!have!access!to!accurate!information!and!be!able!to!navigate!the!varying!degrees!of!complexity!of!governmentXsponsored!and!privately!provided!programs,!services,!and!opportunities,!whether!to!address!basic!needs!or!to!identify!various!existing!support!systems,!and!including!initial!services!as!well!as!followXup!compliance.!Basic!needs!encompass!essential!life!elements!that!older!adults!require!for!simple!dayXtoXday!survival,!such!as!legal!assistance,!assistance!with!finances!or!income,!safety!and!security,!and!assistance!with!insurance!coverage!and!claims.!Expertise!regarding!technology!is!crucial!to!accessing!information!and!resources.!!Outreach!to!the!wider!community!includes!advocacy!for!changes!to!and!enhancements!in!programs!and!services,!improvements!to!the!public!image!of!aging,!and!informationXsharing!about!the!needs!of!young!people!looking!forward.!!Aging!is!inevitable;!aging!well!should!start!early.!!Note:!!The!Aging!in!Place!focus!area!contains!a!subXtopic!related!to!inXhome!safety!and!security,!and!the!subXtopic!below!is!concerned!with!safety!and!security!in!public!places.!!!The!likely!subXtopics!for!this!workgroup!include:!1.!“How!to”!access!information!about!services!and!resources!2.!Legal!aspects!(DNR,!advance!directives)!3.!Elder!abuse!(educating!the!public,!preventing,!reporting)!4.!Financial!viability!(employment,!financial!planning,!managing!transitions)!5.!Navigating!systems!(research,!evaluation,!requirements,!compliance)!6.!Public!services!(foodstamps,!VA,!taxes)!7.!Public!physical!accessibility!(once!you!get!there,!can!you!get!in!and!get!around)!8.!Public!safety!and!security!(lighting,!walkways,!curbs,!streets,!public!venues)!9.!Use!of!technology;!what!technological!expertise!is!required?!!!!

!


Section!6.1!!WORKGROUP!NARRATIVES!–!September!2013!!OverWArching!In!Every!Workgroup:!

!Resources!!

Existing!(inventory)!Needed!(trends!and!gaps)!How!to!find!and!take!advantage!of!(coordinated!by!Information!and!Advocacy!WG)!!!!

Cost!What!is!the!cost?!What!help!is!available!to!reduce!the!cost!or!assist!in!paying!it?!!!

Rural!communities!Consider!the!needs!and!perspectives!of!rural!locations!in!Pitkin!County!!

!!CrossWcutting!Topics!The!following!topics!crossXcut!all!Workgroups,!but!we!have!chosen!to!assign!them!as!follows:!!• Financial!viability!(Information!and!Advocacy)!• Navigation!(Information!and!Advocacy)!• Advocacy!(Information!and!Advocacy)!• Transitions!along!the!care!continuum!(Aging!in!Place)!• Transitions!arising!from!crisis!(Physical!and!Mental!Health,!Wellness,!and!Prevention)!• Transitions!involving!financial!management!(Information!and!Advocacy)!• Technology!(Steering!Committee!and!Project!Management!Team)!• Communication!(Steering!Committee!and!Project!Management!Team)!!

!!!!!

!


Section!6.2!MAPS!(prepared!June!2014)

!


!!

Section!6.3!!SENIOR!SUMMIT!AGENDA!–!June!2014!!

!

Senior'Summit'for'Pitkin'County''Aging'Well'Community'Planning'Initiative'

presented(by(Pitkin(County(Senior(Services(Aspen,(Colorado(June'24,'2014((

(PLAN'FOR'TODAY(

11:00'a.m.'–'1:00'p.m.((!

Welcome'' Marty'Ames,'Director,''Pitkin'County'Senior'Services''Master'of'Ceremonies''' Laura'Kornasiewicz,'Executive'Service'Corps''Living'Longer,'Living'Better'Health'Spotlight'' Comments'from'the'Aspen'Institute'' Christine'Nolen,'Executive'Service'Corps''Why'Here,'Why'Now?'' Liz'Stark,'Director,'Pitkin'County'Community'Health'Services''Aging'Well'Community'Planning'Initiative'' Debbi'Falender,'Executive'Service'Corps''Keynote'Remarks'' Tony'Vagneur,'Rancher'and'Columnist:'Saddle'Sore,'Aspen'Times''What’s'Next?''' Laura'Kornasiewicz,'ESC'

' ' Patty'Kravitz,'Project'Coordinator,'Pitkin'County'Senior'Services''' LUNCH'

!!!Vision:'Pitkin'County'is'a(

thriving'community'for'aging'well(today,'in'2030,'and'beyond'

(

!!!!!!!!!!!! !!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!! !!

!


Section!6.4!!!SENIOR!SUMMIT!GOALS!PRESENTATION!–!June!2014!! ! !

Safety'

Health'/'Wellness'

Connec2on'

Informa2on'

Pitkin'County''Senior'Services'

Home'Community'Accessibility'

Abuse/neglect'Fraud/scams'

Educa2on'

Community'engagement'Mul2ple'genera2ons'Transporta2on'Volunteering'LifeFlong'learning'Friendships'

Medical'resources'Dental/vision/hearing'

Mental'health'Fitness/nutri2on'InFhome'services'Caregiver'support'

Access'to'info'&'resources'Naviga2on'of'systems'PersonFtoFperson'assistance'Internet'Educa2on'Advocacy'

PITKIN'COUNTY'AGING'WELL'COMMUNITY'PLANNING'INITIATIVE'

Senior'Summit''June'24,'2014'

Find'Aging'Well'Ini2a2ve'details'at''www.aspenpitkin.com/seniorservices'

!


Section!6.5!!Acronym!‘Key’!!Throughout!the!Pitkin!County!Aging!Well!Community!Plan!document,!in!the!interest!of!brevity,!the!following!acronyms!are!used:!!!Acronym! Organization!Name!AAAA! Alpine!Area!Agency!on!Aging,!NWCCOG!ACRA! Aspen!Chamber!Resort!Association!AHS! Aspen!High!School!APA! American!Planning!Association!APCHA! Aspen!Pitkin!County!Housing!Authority!APDHA! Aspen!to!Parachute!Dental!Health!Alliance!ARC! Aspen!Recreation!Center!AVH! Aspen!Valley!Hospital!AWCPI! Aging!Well!Community!Planning!Initiative!BOCC! Board!of!County!Commissioners!C!of!A! City!of!Aspen!CCRC! Continuing!Care!Retirement!Community!CDOT! Colorado!Department!of!Transportation!CMC! Colorado!Mountain!College!EOTC! Elected!Officials!Transportation!Committee!GIS! Geographic!Information!Systems!GRH! Grand!River!Hospital!HCHOTV! HomeCare!&!Hospice!of!the!Valley!HHS! Health!&!Human!Services!HOA! Homeowners’!Association(s)!IT! Information!Technology!MSH! Mind!Springs!Health!NWCCOG! Northwest!Colorado!Council!of!Governments!PC! Pitkin!County!PCCHS!(or!CHS)! Pitkin!County!Community!Health!Services!PCRC! Pitkin!County!Rural!Caucus!PCSC! Pitkin!County!Senior!Council!PCSS! Pitkin!County!Senior!Services!RFTA! Roaring!Fork!Transit!Authority!RTCC! Regional!Transportation!Coordinating!Council#TOSV! Town!of!Snowmass!Village!VVH! Valley!View!Hospital!!

!


Section!7:!Aging!Well!Community!Plan!Goals!!

GOAL!1:!Pitkin!County!older!adults!will!be!able!to!live!comfortably!and!safely!at!home,!based!on!their!personal!choices,!resources,!and!abilities.!!(“Home”#refers#to#the#broadest#category#of#

domiciles,#including#independentO#or#assistedOliving#facilities,#naturally#occurring#communities,#and#

privately#owned#or#rented#residences.)!!!

GOAL!2:!Family!members,!neighbors,!friends!and!others!who!serve!as!caregivers!of!older!adults!in!Pitkin!County!will!be!physically!and!emotionally!supported.!!!

GOAL!3:!Pitkin!County!will!be!a!safe!place!for!older!adults,!both!in!terms!of!the!built!environment,!situational!safety,!financial!exploitation,!and!elder!abuse.!(The#“built#environment”#here#

encompasses#physical#spaces.#“Situational#safety”#here#encompasses#emergency#preparedness,#fire#

prevention#and#crime.#“Elder#abuse”#here#encompasses#physical#and#emotional#abuse#and#neglect,#

and#appropriate#adult#protective#services.)!!!

GOAL!4:!Pitkin!County!older!adults!will!have!access!to!a!range!of!medical,!dental,!vision,!and!hearing!services!to!support!their!physical!health.!

GOAL!5:!Pitkin!County!older!adults!will!have!access!to!a!range!of!clinical!services!and!education!to!support!their!mental!health.!!

GOAL!6:!Pitkin!County!older!adults!will!have!access!to!a!range!of!activities!and!services!to!support!their!wellness.!(Wellness#options#include#nutrition,#physical#fitness#and#recreation,#brain#fitness,#

socialization,#and#spirituality.)!!!

GOAL!7:!Pitkin!County!older!adults!will!be!recognized!as!an!essential!and!valued!segment!of!the!population,!and!older!adult!perspectives!will!be!part!of!the!fabric!of!community!conversations.!(Aging#is#“cool.”#Aging#is#for#everyone.)#

GOAL!8:!Pitkin!County!older!adults!will!have!multiple!opportunities!to!volunteer!in!the!community.!!

GOAL!9:!Pitkin!County!older!adults!will!have!multiple!opportunities!to!be!lifelong!learners.!

GOAL!10:!Pitkin!County!Senior!Services!will!have!a!facility!(i.e.&“Senior&Center”)!that!is!known!by!all!and!is!properly!sized,!designed,!and!located!to!serve!the!needs!of!a!growing!and!aging!older!adult!population!through!2024!and!beyond.!

GOAL!11:!Pitkin!County!Senior!Services!will!be!known!as!a!hub!for!information,!activities,!programs,!and!services!promoting!health!and!independence!for!older!adults.!

GOAL!12:!Pitkin!County!will!have!a!centralized,!commonly!known,!easy!to!use,!upWtoWdate,!sustainable!system!for!accessing!information!important!and!relevant!to!its!older!adult!residents.!(This#information#“system”#includes#human#elements,#reachable#by#phone#or#email,#as#well#as#online#

resources.)#

GOAL!13:!Pitkin!County!older!adults!will!have!access!to!experienced,!trustworthy!advocateWmentors.!(AdvocateOmentors#may#be#paid#professionals#or#volunteers,#will#have#defined#skill#sets#

gained#from#experience#and/or#training,#and#will#serve#as#close#advisors,#guides,#and#champions#to#

individual#older#adults#who#desire#such#a#relationship.)#

GOAL!14:!Residents!of!all!ages!will!understand!the!resources!necessary!for!aging!well.!!(“Resources”#encompasses#the#broadest#array#of#services,#including#financial,#legal,#and#practical#

considerations.)

!


Section(8((

Pitkin(County(

Aging(Well(Community(Plan((

2014(9(2017((

In#the#Pitkin#County#Aging#Well#Community#Plan:#

• Action#Steps#describe#the#work#to#be#done#to#accomplish#the#objective.##

• Timing#refers#to#the#time#when#the#work#is#to#begin.#

• Responsible#Party#means#the#entity#or#individual#who#is#responsible#for#seeing#that#the#work#is#done.#

• Possible#Partners#include#agencies,#organizations,#and#individuals#who#might#be#called#upon#to#help#with#the#work.#Many,#but#not#all,#of#those#listed#as#possible#partners#are#aware#of#and#have#agreed#to#partnership#rolse.##

• Notes#include#progress#reports,#resource#requirements#(financial,#manpower,#materials,#equipment,#other),#additional#possible#partners,#ideas#for#accomplishing#the#work,#etc.##

• Updates:#The#plan#will#be#updated#during#implementation,#with#status#reports#and#other#pertinent#information,#and#the#header#will#be#changed#to#indicate#the#date#of#the#update.#

#

!

Pitkin&County&Aging&Well&Community&Plan&&

PLAN%MASTER%11/4/14%%%

1%

GOAL&1:&Pitkin&County&older&adults&will&be&able&to&live&comfortably&and&safely&at&home,&based&on&their&personal&choices,&resources,&and&abilities.&(“Home”(refers(to(the(broadest(category(of(domiciles,(including(independent:(or(assisted:living(facilities,(naturally(occurring(communities,(and(privately(owned(or(rented(residences.)&&

OBJECTIVE&1.1&Ensure&that&accessible,&affordable&transportation&options&are&available&to&older&adults&year&round.((“Accessible”,(in(this(context,(means(‘available(with(proper(planning’.(It(does(not(necessarily(mean(‘available(on(demand’(or(‘door:to:door’,(and(it(is(‘location(dependent’.)&

COMMUNITY&VALUE:&Affordable,%well8timed%transportation%options%are%critical%to%maintaining%an%independent%lifestyle%if%an%older%adult%chooses%to%no%longer%operate%a%motor%vehicle,%when%physical%impairments%prohibit%driving,%or%when%personal%choices%focus%on%the%use%of%public%transportation.%&

ACTION&STEPS& TIMING&RESPONSIBLE*PARTY*POSSIBLE%PARTNERS%

NOTES&

Improve%communication%to%Pitkin%County%older%adults%regarding%all%transportation%opportunities%currently%available%to%them,%including,%but%not%limited%to:%• Senior%van%• Other%RFTA%services,%e.g.,%paratransit%services%• Snowmass%Village%shuttle%service%and%seasonal%Dial8A8Ride%%• Senior%½%price%taxi%option%• Veteran%transportation%services%• PCSS%volunteer%transportation%%• Rural%transportation%• RTCC%–%Eagle%&%Garfield%linkages%

Underway%%

PCSS*RFTA*TOSV**Veteran%service%agencies,%AAAA,%High%Mountain%Taxi%

• Use,%e.g.,%existing%materials,%website%information/links,%kiosk%space%at%PCSS,%PCSS%newsletter%

Conduct%community%outreach%to%increase%information%sharing;%visit%community%agencies,%doctors’%offices,%etc.%%%Target%information%to%specific%communities,%including%rural%transportation%resources,%e.g.,%upper%Frying%Pan,%Redstone,%etc.%%

Underway%Repeat%every%2%years%%

PCSS*• Consider%demographic%data,%AWPCI%plan%details%

• INTERN?%

Increase%volunteer%services:%• Recruit%volunteer%drivers%throughout%county%• Orient,%train,%and%register%in%PCSS%volunteer%system%• Publicize%need%for%volunteer%drivers,%particularly%in%rural%areas%

Underway%%PCSS*volunteer*coordinator*Rural%residents%

%%

Convene%a%group%to%examine%paratransit%needs%in%Pitkin%County%and%make%recommendations%for%service%enhancement%to%the%appropriate%authority.%

2016%Valley&Life&for&All&PCSS%Staff,%RFTA,%TOSV,%EOTC%

• VLFA%has%submitted%this%as%a%possible%RFL%project%



2%

OBJECTIVE&1.2&Ensure&that&basic,&essential&inOhome&support&services,&both&medical&and&nonOmedical,&are&available&to&older&adults.&(“Basic”(and(”essential”(are(herein(defined(as(‘simple(yet(necessary.’(“Support(services”(is(defined(here(as(assistance(in(the(simple,(yet(necessary(activities(associated(with(maintaining(a(home(and(individual,(personal(health.)(

COMMUNITY&VALUE:&Ready%access%to%both%medical%and%non8medical%assistance%enables%older%adults%to%stay%in%their%homes%longer,%where%they%feel%safe%and%comfortable%and%where%care%may%be%more%cost8effective.&

ACTION&STEPS& TIMING&RESPONSIBLE*PARTY*POSSIBLE%PARTNERS*

NOTES&

Inventory%home%health%agencies,%individual%home%care%providers,%homemakers%and%other%service%providers%who%come%via%recommendation.%Conduct%basic%background%checks%and%compile%referral%list,%segmenting%by%rural%and%urban.%

2015%Annually%

PCSS*• Update%more%frequently%as%info%is%available.%

• INTERN?%

Explore%use%of%web%resources%for%caregiver%matching%services,%including%http://care.com.%

2016% PCSS* • INTERN?%

Recruit%chore%&%home%visitation%volunteers.%Conduct%basic%background%check%and%compile%referral%list,%segmenting%by%rural%and%urban.%(Coordinate%with%Objective%1.4.)%

2016%PCSS**Churches,%other%civic%organizations%%

• Advertising,%program%management%

Investigate%tele8health%systems%and%potential%partners%to%develop%a%tele8health%program%for%the%valley,%to%allow%people%aging%in%place%to%have%health%issues%safely%monitored%from%home.%

2017%%%

CHS*Valley%Life%for%All,%Mountain%Family%Health,%AVH,%other%providers%

• Training,%hardware,%materials%

• Consult%with%partners%and%revisit%annually%to%determine%proper%timing%

OBJECTIVE&1.3&Ensure&appropriate&advocacy&channels&for&older&adult&housing&needs&and&issues.&

COMMUNITY&VALUE:&Older%adults%need%to%know%what%housing%avenues%are%available%and%appropriate%contacts%to%make%if%they%are%faced%with%housing%needs%and%issues.%Older%adult%perspectives%regarding%housing%needs%and%issues%should%be%part%of%the%community%conversation.&

ACTION&STEPS& TIMING&&RESPONSIBLE*PARTY*POSSIBLE%PARTNERS*

NOTES&&



3%

Investigate%valley8wide%movements%afoot%for%CCRCs%and%other%Senior%Living%Communities;%communicate%the%status%of%any%and%all%movements%through%the%PCSS%website.%

Underway%JoAnne*Andersen*Senior%Council,%PCSS%

• Communication%with%housing%departments%

• Labor%to%examine%surveys%and%modify%demographics%

Form%an%advocacy%group%to%work%with%Pitkin%County’s%housing%authority%to:%• Better%address%the%needs%of%older%adults%living%in%subsidized%housing.%• Advocate%for%issues%like%proactive%building%details%(for%adapting%handrails,%grab%bars,%etc).%

• Quantify%subsidized%housing%needs%(current%and%future).%• Work%with%APCHA%to%develop%options%for%older%adults%who%want%to%stay%in%their%subsidized%housing%in%perpetuity.%

• Examine%most%recent%housing%surveys%and%data%from%City%of%Aspen/APCHA%commissions%and%the%Town%of%Snowmass%Village%to%update%the%age%demographics%of%residents%occupying%subsidized%housing.%

• Follow8up%on%the%Housing%Summit%recommendation%to%create%a%case%manager%position%at%APCHA%whose%focus%is%to%manage%the%dichotomy%between%building%an%adequate%amount%of%subsidized,%workforce%housing%with%the%desire%of%our%older%adults%(leaving%the%local%workforce)%to%age%in%place;%case%manager’s%role%would%also%be%to%ensure%new%housing%features%would%include%adaptable%features.%

2016%PCSS**Valley%Life%for%All,%Valley%Housing%for%All%Task%Force&

IDEAS:%• Leadership%and%consistent%involvement%

• Facilitation%(development%of%scope%of%work,%goals,%outcomes,%timing)%

• Surveys%• Communication%with%housing%departments%

• Labor%to%examine%surveys%and%modify%demographics%

• Presentation%of%data%%• Word%of%mouth%• PCSS%newsletter,%bulletin%board%

• PCSS%website/links%

OBJECTIVE&1.4&Ensure&that&information&and&services&are&available&to&address&independence&and&adaptability&of&physical&space&for&older&adults.&

COMMUNITY&VALUE:&Older%adults%and%those%who%care%for%them%need%easy%access%to%information%and%services%to%support%appropriate%physical%space%transformations,%so%that%those%who%wish%to%maintain%an%independent%lifestyle%in%the%comfort%and%safety%of%their%homes%can%do%so%successfully.&

ACTION&STEPS& TIMING&RESPONSIBLE*PARTY**POSSIBLE%PARTNERS*

NOTES&

Assemble%inventoried%listing%of%handymen%and%certified%tradesmen%(electricians,%plumbers,%etc)%including%references%and%background%checks,%for%adaptability%projects,%complete%with%contact%names,%phone%numbers,%email,%website%addresses,%and%references.%Publish%via%information%system,%PCSS%website%and%PCSS%newsletter.%(Coordinate%with%Objective%1.2.)%

2015%%Update%every%2%years%

PCSS**Habitat%for%Humanity&

• Some%projects%will%require%building%permits.%%%

• Include%web%links.%%• Include%disclaimer.%%• INTERN%?%



4%

Conduct%educational%sessions%on%how%to%adapt%physical%space%to%improve%safety%for%older%adults.%

2016%%

AVH*OT*dept*PCSS((Home%health%care%agencies,%insurance%companies,%CMC,%CHS,%Mountain%Family%Health%

• Consider%event%schedule,%facilitator,%advertising,%written%materials%

Recruit%volunteers%and/or%civic%groups%to%provide%services.% 2015%Young*professionals*groups*Religious%congregations&

• Enter%and%update%data%%%

Approach%local%builders%and/or%architects%to%form%a%group%to%support%the%retrofit%of%homes%for%seniors.%%

2016%PCSS**Builders,%architects,%Habitat%for%Humanity&

• Consider%using%a%facilitator%

Promote%access%to,%and%use%of,%the%information%system%(Goal%12)%to%support%older%adults’%desires%to%maintain%independence%while%aging%at%home.%%

2015% PCSS*• Use,%e.g.,%written%materials,%advertising,%PCSS%newsletter%space%

GOAL&2:&Family&members,&neighbors,&friends,&and&others&who&serve&as&caregivers&of&older&adults&in&Pitkin&County&will&be&physically&and&emotionally&supported.&&&

OBJECTIVE&2.1&Identify&and&address&the&needs&of&paid&and&unpaid&caregivers&in&the&community.&

COMMUNITY&VALUE:&Knowing%the%caregivers%in%the%community%make%outreach%services%more%targeted%and%effective.&


NOTES&

Conduct%key%informant%interviews%with%known%caregivers%in%order%to%determine%their%physical%and%emotional%needs.%

2017%

CHS*Pathfinders/Pillars%for%Life,%Mountain%Family%Health,%HCHOTV,%AVH%social%worker&

• INTERN?%%



5%

Create%and%maintain%a%system%for%caregivers%to%voluntarily%identify%themselves%for%outreach%assistance;%link%registry%to%PCSS%website%and%Pitkin%County%Community%Health%website.%

2017% PCSS* • INTERN?%

Connect%with%local%medical%and%home%care%providers%to%inform/educate%about%caregiver%services%and%resources,%and%to%encourage%referrals%to%those%resources.%

2017%

CHS*Pathfinders/Pillars%for%Life,%HCHOTV,%Mountain%Family%Health,%AVH%social%worker%&

%

OBJECTIVE&2.2&Increase&respite&care&and&memory&care&options&and&opportunities.&&

COMMUNITY&VALUE:&For%caregivers%to%function%at%the%highest%level%when%assisting%older%adults,%they%need%access%to%a%variety%of%high8quality%respite%and%memory%care%options.%%&


NOTES&

Identify%or%create%a%regular%caregiver%training%program%and%support%group.% 2017%AVH*CHS,%home%health%care%agencies&

• Training%materials,%advertising%funds%

Develop%communication%mechanisms%for%Pitkin%County%caregivers%via%social%media,%email%and%printed%collateral.%%(Identify%lead%employee.%Include%in%job%description:%proficiency%in%use%of%social%media,%desktop%publishing%and%blast%email%as%communication%tools.)%

2017%AVH**CHS,%home%health%care%agencies&

• Funding%for%new%position%or%reallocation%of%current%resources%

Identify%home%and%facility8based%respite%care%options%for%Pitkin%County%residents%and%communicate%details%through%information%systems.%

2015%PCSS*CHS&

• Must%understand%insurance%coverage;%definitions%of%respite%care%%

• INTERN?%

Meet%with%HomeCare%and%Hospice%of%the%Valley%and%similar%agencies%with%volunteer%networks%regarding%use%of%their%volunteers%for%short8term%respite%and%memory%care%(hours%or%days).%

2015%PCSS*HCHOTV,%CHS%

%



6%

GOAL&3:&Pitkin&County&will&be&a&safe&place&for&older&adults,&both&in&terms&of&the&built&environment,&situational&safety,&financial&exploitation,&and&elder&abuse.&(The(“built(environment”(here(encompasses(physical(spaces.(“Situational(safety”(here(encompasses(emergency(preparedness,(fire(prevention(and(crime.(“Elder(abuse”(here(encompasses(physical(and(emotional(abuse(and(neglect,(and(appropriate(adult(protective(services.)&&

OBJECTIVE&3.1&Identify&seniorOfriendly&elements&that&ensure&safety&of&the&built&environment&and&are&appropriate&for&Pitkin&County.&(Examples&include&walkways&and&lighting,&longer&crosswalk&signals,&easy&access&to&buildings,&and&pedestrian&safety&on&walking/biking&paths.)&

COMMUNITY&VALUE:&Older%adults%with%physical%limitations%require%more%time,%good%lighting%and%gait8friendly%pathways%to%navigate%safely%in%the%community.%It%is%reasonable%to%expect%that%these%common%elements%be%reviewed%annually%and%modified/improved%as%needed.%&

ACTION&STEPS& TIMING&&RESPONSIBLE*PARTY*POSSIBLE%PARTNERS%

NOTES&

Identify%public%places%that%need%physical%improvements%and/or%redesign,%and%identify%currently%accessible%structures%in%the%City%of%Aspen,%Town%of%Snowmass%Village,%Basalt%and%Redstone.%(Develop%mapping.%Conduct%inventories.)%

Underway%

City*and*County*Community*Development*Challenge%Aspen,%neighborhood%HOAs,%neighborhood%caucuses&

• 283%years%

Create%and%implement%a%building%audit%and%retrofit%program%for%senior%safety%elements,%such%as%grab%bars,%handicap%toilets,%railings,%etc.%(Identify%need.%Match%need%with%volunteers.)%

2015%Challenge*Aspen*Fire%Districts,%local%contractors&

• This%is%for%public%buildings;%similar%action%steps%in%Obj%1.4%are%for%private%spaces.%

Ensure%that%evacuation%plans%for%seniors%and%accessibility8challenged%individuals%are%up8to8date%and%available%for%public%buildings,%hotels,%restaurants,%etc.%

2015%

Fire*Districts*City%and%County%Community%Development,%local%contractors&

%

Implement%improvements%identified%in%the%West%of%Maroon%Creek%Plan%regarding%safe%access%to%transportation%and%senior8friendly%recreation.%(Identify%solutions.%Create%funding.%Develop%construction%plans.%Implement.)%

2015%

City*and*County*Community*Development*CDOT,%City%and%County%Road%and%Bridge%Depts,%City%and%County%Open%Space%and%Trails&

• 283%years%

Include%a%section%in%the%Pitkin%County%Rural%Caucus%Master%Plans%on%‘senior8friendly’%built%environments.%(Develop%language.%Work%with%caucus%groups.%Adopt%plans.)%

2016%County*Community*Development*

• 182%years%



7%

Inventory%businesses%in%terms%of%safety%and%access;%pursue%incentives%for%primary%use%businesses,%e.g.,%grocery%stores,%medical%offices,%financial%institutions,%entertainment%venues,%etc.,%to%become%more%senior8friendly.%(Conduct%inventories.%Map%locations.%Publish%locations.)%

2015%City*and*County*Community*Development*PCSS&

• 283%years%

Identify,%via%GIS,%which%neighborhoods%encompass%most%of%the%senior%population%(>%age%55)%to%determine%the%next%wave(s)%of%senior%population%densities.%(Gather%caucus%data.%Develop%maps.)%

2015%City*and*County*Community*Development*

• 2%weeks%

Inventory%current%recreation%areas%and%groups,%e.g.,%walking,%cycling%or%hiking%clubs%to%determine%upgrades%needed%to%the%built%environment,%i.e.,%safety,%comfort,%attractiveness,%proximity%to%senior%population%densities,%accessibility,%and%pedestrian%infrastructure%such%as%sidewalks%and%lighting.%Community%gardens%could%also%be%updated%to%include%built8up%garden%boxes%and%wheelchair%accessibility.%(Conduct%surveys.%Conduct%inventories.)%

2015%

City*and*County*Community*Development*PCSS,%City%and%County%Open%Space%and%Trails,%Challenge%Aspen&

• INTERN/VOLUNTEER?%• Timing%is%dependent%on%volunteer%time%

Review%the%area%Broadband%Plan%re:%cell%coverage%in%primary%areas%of%senior%use%(home,%business%and%recreation).%(Match%Broadband%Plan%with%maps%(above).)%

Underway%County*Community*Development*

• Timing%depends%on%completion%of%Broadband%Plan%

Review%the%American%Planning%Association’s%Senior%Aging%Policy%to%determine%applicability%to%Pitkin%County.%(Review%materials.%Compare%with%plan.)%

2015%City*and*County*Community*Development*

• 2%weeks%

Encourage%senior%residents%to%register%with%their%fire%district%so%emergency%service%workers%can%understand%any%special%evacuation%needs%in%the%case%of%an%emergency%event.%

Underway%%Fire*Districts*Caucus%notification,%HOAs&

• Notice%to%caucuses%is%being%done%now%(2014)%via%community%development.%

OBJECTIVE&3.2&Public&safety&officers,&Adult&and&Family&Services&and&business&leaders&will&focus&on&prevention&and&intervention&strategies&for&older&adults&who&are&potential&victims&of&criminal&activity,&fraud,&abuse&and&neglect.&

COMMUNITY&VALUES:&All%individuals,%regardless%of%age,%need%to%be%confident%that%public%safety%services%in%their%community%are%employing%best%efforts%to%protect%them%at%all%times.%&


NOTES&


PLAN%MASTER%11/4/14%%

%

8%

Expand%education%and%outreach%in%these%areas:%

• Identifying%victims%of%fraud%

• Financial%Fraud%%• Identity%Theft%• Caregiver%protocols%–%acceptable%practices%• Physical%abuse%and%neglect,%including%self8neglect%• How%to%report%a%crime%without%fear%of%reprisal%

• Driving%safely%%• Pedestrian%safety%%• Safety%at%home%

%

Adult*and*Family*Services(PCSS,%Aspen/SMV%Police%and%

Fire,%Sheriff’s%dept.,%RCA%

• Partners%will%identify%timing%and%planning%

• Expand%avenues%to%reach%seniors%beyond%the%PCSC,%

e.g.,%home%care%agencies,%

volunteers,%grocery%stores,%

HOAs,%Rotary,%churches,%

libraries,%businesses%and%

professionals%who%interact%

with%seniors,(PitkinAlert%

Clarify%process%for%family%members%to%request%a%visit%(welfare%check8up)%of%a%

family%member,%and%create%community%awareness.%&

PCSS*Aspen/SMV%Police,%Sheriff’s%

office,%Dispatch%staff&

• Partners%will%identify%timing%and%planning%

OBJECTIVE&3.3&Ensure&access&to&timely&information&regarding&emergency&preparedness&and&fire&safety.&

COMMUNITY&VALUE:&Everyone%deserves%to%know%what%is%expected%of%him%or%her%in%the%event%of%an%emergency.%Older%

adults%may%require%a%different%level%and/or%method%of%

communication%to%ensure%thorough%understanding.%%&

ACTION&STEPS& TIMING&*RESPONSIBLE*PARTY*POSSIBLE%PARTNERS%&

NOTES%

Continue%informational%meetings%at%the%Pitkin%County%Senior%Center%to%inform%

seniors%of%PitkinAlert%and%provide%enrollment%assistance%as%needed.%%Underway%%

PCSS*Dispatch%staff&

• Annual,%but%consider%twice%per%year,%various%months%

Continue%routine%PitkinAlert%education/public%awareness%campaign%through%

Ready,%Set,%Go%meetings%and%other%public%communication%to%make%sure%seniors%

are%aware%of%the%PitkinAlert%service%and%are%signed%up.%Underway%%

Pitkin*County*Community*Relations*(PCCR)*

• Annual%or%more%frequently%

Target%the%following%groups%to%educate%and%enroll%people%for%PitkinAlert:%HOAs,%caucus%groups,%churches,%Rotary,%business%lunches,%Woody%Creek%CC,%Crown%Mtn%

CC,%other%locations.%

2015%Dispatch*staff*Volunteers%&

• Volunteers%will%be%recruited%by%PCSS%and%

trained/scheduled%by%

Dispatch%staff%



9%

Make%PitkinAlert%a%topic%of%conversation%with%any%work%the%Pitkin%County%Fire%Mitigation%Officers%perform%in%the%field%with%individuals%or%groups.%

2015% Pitkin*County*Fire*District* %

Educate%the%public%that%dispatchers%can%direct%broadcast%on%100.5%FM%and%93.5%FM%to%notify%the%public%of%major%emergencies.%%

2015&Dispatch*staff*Radio%stations,%PCCR%

%

Educate%the%public%that%the%Emergency%Alert%System%(EAS)%will%be%activated%in%the%event%of%a%major%emergency.%

2015%Dispatch*staff*Radio%stations,%PCCR&

%

Continue%posts%to%social%media%with%each%PitkinAlert%sent.% 2015% Dispatch*staff* %

Research%the%possibility%of%PitkinAlerts%automatically%scrolling%across%the%screen%of%public%access%television.%

2015% Dispatch*staff* %

GOAL&4:&Pitkin&County&older&adults&will&have&access&to&a&range&of&medical,&dental,&vision,&and&hearing&services&to&support&their&physical&health.&

OBJECTIVE&4.1:&&Develop&a&patientOcentered&community&case&management&model&for&chronic&care&and&successful&transitions&along&the&care&continuum,&including&transitions&to&and&from&hospitals,&other&care&facilities,&and&homes.&

COMMUNITY&VALUE:&Improving%transitions%along%the%care%continuum%will%enhance%the%quality%of%medical%care%and%minimize%re8hospitalizations.&

ACTION&STEPS& TIMING&RESPONSIBLE*PARTY**POSSIBLE%PARTNERS%

NOTES&



10%

Define%and%understand%the%current%care%management%and%care%navigation%landscape.%%

2015%PCSS**Adult%and%Family%Services*

%

Learn%more%about%Mountain%Family%Health%Center,%including%overlap%of%Mountain%Family%population%and%Pitkin%County%population,%identifying%senior%needs%and%gaps%in%meeting%senior%needs,%etc.%

2015%CHS*Mountain%Family%Health%%

%

Monitor%Mountain%Family%Health%Center%and%similar%developments%to%determine%a%model%for%underserved%areas%in%Pitkin%County.%

2016%CHS*Mountain%Family%Health%*

%

Define%and%understand%transition%models%in%hospitals,%home%care%agencies,%residential%care%facilities%and%medical%offices;%conversations%should%include%those%providers%who%have%direct%care%planning%interactions%with%patients%and%families.%%%

2017%

PCSS*Care%Navigation%(HHS),%AVH,%home%care%agencies,%Mountain%Family%Health%

%

OBJECTIVE&4.2&&Advocate&for&the&expansion&of&a&medical&home&model&in&the&RFV.&(“Medical(home(model”(refers(to(a(team:based(model(of(care(led(by(a(personal(physician(who(provides(continuous(and(coordinated(care(throughout(the(patient’s(lifetime(to(maximize(health(outcomes.)&

COMMUNITY&VALUE:&A%model%of%care%coordinated%by%professionals%who%communicate%with%one%another%and%are%thoroughly%aware%of%a%patient’s%history%enhances%patient%care,%safety,%and%efficiency%of%service%delivery.&


NOTES%

Ask%health%care%providers%to%consider%the%medical%home%model%as%a%possible%model%for%medical%case%management%and%care%navigation,%i.e.,%the%medical%component%of%the%case%management%and%care%navigation%structure%described%in%Objective%4.1%

2015%CHS%Medical%providers%

%

OBJECTIVE&4.3&&Educate&local&medical&providers&regarding&resources&for&older&adults.&

COMMUNITY&VALUE:&All%local%medical%providers,%regardless%of%their%areas%of%expertise,%should%be%aware%of%the%medical%and%non8medical%resources%that%exist%for%older%adults%in%Pitkin%County.%%&


NOTES%



11%

Identify%medical%providers%and%institutions%for%the%educational%programs%described%in%this%objective%and%in%Objective%4.4.%

2016%AVH%PCSS%%

%

Develop%educational%tools%about%resources%for%medical%needs;%meet%with%medical%providers%to%share%information%about%PCSS%resources.%

2016% PCSS&& %

OBJECTIVE&4.4&&&Advocate&for&geriatric&care&education&for&medical&providers&and&for&access&to&a&geriatric&specialist.&

COMMUNITY&VALUE:&Many%healthcare%providers%lack%the%specific%knowledge%needed%to%care%for%older%adults%and%geriatric%patients.%Continuing%education%is%necessary%to%assist%providers%with%important%findings%and%changes%in%care%protocol.%&

ACTION&STEPS& TIMING*RESPONSIBLE*PARTY*POSSIBLE%PARTNERS&

NOTES%

Identify%professionals%who%can%educate%medical%providers%regarding%medical%needs%of%seniors%and%geriatric%care.%%

2017% AVH%% %

Educate%providers%re:%demographic%changes%and%increase%in%Medicare%population.% 2016%AVH%%Identified%educators,%PCSS&

%

Develop%educational%tools%for%sharing%information%about%medical%needs%and%geriatric%care.%

2016%Mountain*Family*Health*AVH,%Identified%educators&

%

Determine%where%healthcare%providers%get%education%and%ensure%that%geriatric%programs%are%included.%

2016%AVH%Mountain%Family%Health,%CMC%

%

OBJECTIVE&4.5&&&Expand&health&care&access&for&people&with&Medicare/Medicaid.&

COMMUNITY&VALUE:&Older%adults%would%benefit%from%an%increase%in%the%number%of%local%healthcare%providers%who%agree%to%the%contract%terms%of%Medicare%and/or%Medicaid.%&


NOTES%



12%

Assess%the%current%landscape.%Gather%information%regarding%medical%providers%who%do%and%do%not%take%Medicare%or%Medicaid%patients%and%their%existing%parameters%for%new%patients%in%both%categories.%%

2015%PCSS*CHS&

• INTERN?%

Compile%a%list%of%resources%for%older%adults%looking%for%Medicare/Medicaid%providers;%build%list%into%PCSS%website%and%Information%System.%

2016%PCSS*PCHHS,%Eagle%County%Economic%Services&

• INTERN?%%• Update%annually%

Continue%to%offer%and%promote%the%practice%of%assisting%older%adults%with%their%applications/sign8ups%for%Medicare/Medicaid.%

Underway%%PCSS*PCHHS,%Eagle%County%Economic%Services&

%

OBJECTIVE&4.6&Increase&the&workforce&supply&of&personal&care&providers&and&clinical&rehabilitation&therapists,&i.e.,&CNAs,&PTs,&OTs,&STs.&

COMMUNITY&VALUE:&Older%adults%need%options%to%remain%at%home%while%still%getting%necessary%personal%and%medical%care.%The%workforce%supply%of%personal%care%providers%and%professional%therapists%needs%to%be%adequate%for%the%demands%of%the%county’s%population.%&


NOTES%

Determine%what%nursing%assistant%programs%are%currently%available%through%CMC%and%find%out%if%they%plan%to%increase%enrollment%in%the%programs%they%currently%offer%to%meet%local%market%demand.%

2015%CMC**Healthcare%providers%using%home%health%aides%and%CNAs&

• Margaret%Maxwell%(CMC)%• INTERN%for%data8mining?%• Create%spreadsheet%

Contact%local%healthcare%providers%to%determine%the%most%effective%way%to%attract%personal%care%providers%and%clinical%rehabilitation%therapists%to%our%area.%Determine%the%most%successful%sources%for%employees%and%implement%recruitment%strategies.%

2015%

Healthcare*providers*using*home*health*aides,*CNAs,*and*therapists*AVH/VVH/GRH%

• INTERN%for%data8mining?%• Contact%HR%departments%

Coordinate%recruitment%of%clinical%rehabilitation%therapists%with%the%local%hospitals;%share%resumes%when%supply%exceeds%demand,%for%those%clinical%rehabilitation%therapists%who%have%given%permission%to%do%so.%

2015%Healthcare*providers*using*clinical*rehab*therapists*AVH/VVH/GRH%

• Coordination%of%information%



13%

Connect%with%guidance%counselors%and%college%counselors%at%the%local%high%schools%to%educate%them%on%the%shortage%of%personal%care%providers%and%rehabilitation%therapists%throughout%the%valley;%attend%high%school%career%days%in%the%Roaring%Fork%Valley.%

2015%Human*resource*personnel*from*healthcare*provider*organizations*

%

Hold%a%regular%professional%caregiver’s%training%program%and%support%group%and/or%investigate%continuing%education%resources%for%professional%caregivers%in%the%valley.%(“Caregiver”%in%this%action%step%refers%to%‘paid’%personal%care%providers%versus%Goal%2%‘unpaid’%caregivers.)%

2015%CMC,%Alzheimer’s%Association,%home%health%care%agencies,%hospice%agencies%

• Need%trainers,%materials,%advertising%

OBJECTIVE&4.7&Ensure&the&availability&of&hospice&and&palliative&care.&

COMMUNITY&VALUE:&Access%to%consistent%hospice%and%palliative%care%services%is%an%essential%part%of%a%community’s%care%continuum.%%&


NOTES%

Develop%a%strong,%collaborative%relationship%between%hospice%agencies%and%PCSS%through%educational%sessions%re:%options%for%care,%advanced%directives,%creating%stories%of%one’s%life%legacy,%etc.%

2016%PCSS*HCHOTV((Other%hospice%care%providers%

• Ideas:%Annual%calendar%of%events,%printed%materials%

Educate%Pitkin%County%residents%on%palliative%care%by%arranging%for%the%palliative%care%specialist%to%conduct%a%series%of%community8wide%educational%programs.%

2016%HCHOTV*Other%palliative%care%providers&

• Materials,%advertising,%funds%for%professional%fee%

Utilize%PCSS%and%the%Senior%Center%as%a%referral%source%for%information%about%hospice%and%palliative%care%services%available%throughout%Pitkin%County.%

Underway%%

PCSS*Hospice%and%palliative%care%providers%operating%in%Pitkin%County&

• Materials,%advertising,%communication%vehicles,%e.g.,%website,%bulletin%board,%HELP%line%

Request%that%HomeCare%and%Hospice%of%the%Valley%(HCHOTV)%inform%Pitkin%County%Senior%Services%periodically%regarding%progress%toward%the%inpatient%Hospice%and%Palliative%Care%center%planned%for%development%in%Glenwood%Springs.%%

2015%PCSS*HCHOTV%%

%



14%

Explore%ways%to%share%knowledge%between%hospices%and%palliative%care%providers%and%PCSS%through%purposeful%avenues.%

2015%Hospice*and*palliative*care*providers*(HCHOTV)*PCSS&

%

OBJECTIVE&4.8&&&Expand&the&availability&of&affordable,&accessible&dental,&vision,&and&hearing&care&for&older&adults.&

COMMUNITY&VALUE:&Older%adults%should%have%easy%access%to%affordable%dental,%vision,%and%hearing%care%within%Pitkin%County.&

ACTION&STEPS& TIMING&RESPONSIBLE&PARTY&POSSIBLE%PARTNERS&

NOTES%

Assess%the%current%landscape%for%dental,%vision,%and%hearing%services.%What%services%are%available?%What%are%Medicare/Medicaid%benefits?%Is%referral%required?%

2016%PCSS*APDHA,%ACDHH,%hearing%and%vision%providers&

• INTERN?%

Dental:%Promote%and%support%Smiles%for%Seniors,%a%program%of%the%APDHA,%and%other%regional%efforts%for%affordable%direct%dental%services%for%older%adults,%including%the%potential%for%an%affordable%dental%clinic%in%the%Roaring%Fork%Valley.%

Underway% APDHA* %

Hearing:%Engage%Aspen%Camp%of%the%Deaf%and%Hard%of%Hearing,%the%Center%for%Independence%and%other%hearing%service%providers%to%understand%services%available%for%older%adults%experiencing%hearing%loss.%

2015%PCSS*ACDHH*

%

Vision:%Identify%vision%service%providers%and%determine%the%availability%of%affordable%services%for%older%adults.%%

2016%PCSS*%

• INTERN?%

Work%to%include%vision,%oral%health,%and%hearing%screenings%and%referrals%into%senior%health%fairs,%and%at%the%Senior%Center.%

Underway%%PCSS*AVH&

%



15%

GOAL&5:&Pitkin&County&older&adults&will&have&access&to&a&range&of&clinical&services&and&education&to&support&their&mental&health.&&&

OBJECTIVE&5.1&Explore&and&implement&best&practices&for&integrated&assessment&and&treatment&of&mental&health,&substance&abuse,&and&cognitive&decline,&including&intensive,&efficient&geriatric&treatment&programs&and&access&to&clinicians&specializing&in&geriatric&care.&

COMMUNITY&VALUE:&It%is%important%to%put%into%practice%the%best%assessment%tools%and%treatments%available%for%older%adults%in%the%areas%of%mental%health,%substance%abuse%and%cognitive%decline.%Because%geriatrics%is%a%growing%category%of%patients,%access%to%specialized%clinicians%is%vital.&

ACTION&STEPS& TIMING&RESPONSIBLE*PARTY***POSSIBLE%PARTNERS%

NOTES&

Develop%specialized%geriatric%assessment%resources%in%the%valley,%recognizing%that%there%are%a%variety%of%causes%for%behavioral%changes,%especially%in%the%older%population:%medical%problems,%substance%abuse,%mental%illness,%and%cognitive%decline.%

Consult%MSH%to%determine%timing%

Mind*Springs*Health%in%consultation%with%mental%health%professionals%

• Medicare8credentialed%clinicians;%funding%for%qualified%non8Medicare%credentialed%psychologists%%

Determine%best%practices%for%assessing%behavioral%health%and%competency%for%use%by%mental%health%professionals.%


Mind*Springs*Health%in%consultation%with%mental%health%professionals%

%

Assess%current%best%practices%in%mental%health%and%substance%abuse%screening%for%older%adults;%select%and%promote%a%screening%tool%(common%instrument)%for%use%by%local%medical%practitioners.%%%


Mind*Springs*Health**Medical%professionals%

%

Research,%design%and%implement%a%best%practice%brain%health%curriculum.%(Coordinate%with%Objective%6.2.)%

2015%

Mind*Springs*Health*PCSS,%local%mental%health%professionals,%brain%injury%specialists&

• INTERN%for%research?%

Create%and%promote%pathways%for%easy%access%to%cognitive/brain%health%programs.%(Coordinate%with%Objective%6.2.)%

2016%PCSS*Local%medical%and%mental%health%professionals&

• Promotional%materials%



16%

Ensure%the%availability%of%substance%abuse%treatment%options%with%an%emphasis%on%older%adult%care.%

2016%Local*mental*health*professionals*

%

Implement%“Take%5”%campaign.%Encourage%private%practitioners%to%support%limited%pro8bono%work%(5%clients%per%year).%

2016%

RFV*mental*health*professional*groups**CHS,%Aspen%Community%Foundation%&

• Research%how%to%implement,%incentives%(e.g.,%tax%benefits),%referral%process,%flyers%w/info%

OBJECTIVE&5.2&Educate&older&adults&and&local&medical&providers&regarding&mental&health&and&substance&abuse&resources.&

COMMUNITY&VALUE:&It%is%important%to%know%what%resources%exist%to%assist%older%adults%and%their%loved%ones%with%mental%health%and%substance%abuse%issues.&


NOTES%

Educate%seniors%on%mental%health%resources%available%to%them.%% 2015%Mind*Springs*Health*Hope%Center,%AVH,%primary%care%providers&

• Monthly%wellness%groups%at%the%Senior%Center,%printed%materials%

Train%local%health%care%professionals%on%the%use%of%a%best%practice,%common%assessment%tool.%(Reference%tool%in%Objective%5.1)%

2017%

Mind*Springs*Health*RFV%mental%health%professional%groups,%Hope%Center&

%

Provide%geriatric%clinical%training%to%local%mental%health%providers.% 2017% Mind*Springs*Health%%• MSH%will%coordinate%a%training,%perhaps%in%webinar%format%



17%

Promote%public%health%initiatives%that%increase%brain%health%orientation%as%a%critical%piece%to%wellness%maintenance%using,%e.g.,%wellness%script,%PCSS%newsletter%and%community%presentations.%%%

2016%Mind*Springs*Health%CHS,%Hope%Center,%private%mental%health%practitioners%

•%Collaborations%w/Senior%Center,%Hope%Center,%MSH,%private%practitioners%

Encourage%seniors%to%become%trained%in%QPR%(Question,%Persuade%and%Refer),%and%become%trainers.%

2016%PCSS*Hope%Center&

• Organize%community%outreach%

Educate%local%healthcare%providers%on%the%mental%health%and%substance%abuse%resources%available%to%older%adults.%(Coordinate%with%Objective%4.3.)%

2017%PCSS*Hope%Center,%Mind%Springs%Health&

• Monthly%wellness%groups%at%the%Senior%Center%

GOAL&6:&Pitkin&County&older&adults&will&have&access&to&a&range&of&activities&and&services&to&support&their&wellness.&(Wellness(options(include(nutrition,(physical(fitness(and(recreation,(brain(fitness,(socialization,(and(spirituality.)&&&

OBJECTIVE&6.1&

Enhance&awareness&of&the&importance&of&nutrition,&exercise,&brain&fitness,&socialization,&and&

spirituality&in&the&aging&well&process.&

COMMUNITY&VALUE:&Education%regarding%the%importance%of%healthy%activities%and%healthy%choices%will%inform%decision8making%by%older%adults.&


NOTES&

Rebrand%“aging”%with%photos,%videos,%and%stories%about%older%adults%engaged%in%activities%that%provide%opportunities%for%wellness%and%connections.%%

2015%Wellness*Committee*PCSS&

%

Develop%and%implement%a%marketing%campaign%emphasizing%the%importance%and%benefits%of%the%wellness%elements%described%in%this%objective;%include%messages%to%address%the%diverse%age%range%of%the%audience%and%the%differences%in%current%inclinations%–%avoiders,%believers,%tech%users,%etc.%

2015%PCSS*PC%Community%Relations,%Senior%Council&

%



%

18%

Conduct%regular%wellness%activities%throughout%Pitkin%County%for%older%adults,%

caregivers,%and%providers;%recruit%leaders%to%collaborate%in%rural%programs,%e.g.,%

book%club%hosts.%(Coordinate%with%Objective%11.2.)%

Ongoing%Wellness*Committee*PCSS&

%

Determine%creative%ways%to%learn%what%helps%older%adults%remain%active%and%

engaged.%%2016%

Wellness*Committee*PCSS&

• Consider%question%of%the%week%in%newspaper%

• include%adults%not%familiar%

with%Senior%Services%

Encourage%all%organizations%to%communicate%the%senior8friendly%nature%of%their%

programs%and%activities.%2017%

Wellness*Committee*PCSS&

%

Consider%“alerts”%regarding%nutrition,%fitness,%etc.%with%voluntary%sign8up,%via%text,%

email%or%through%social%media.%2017% PCSS* %

OBJECTIVE&6.2&Increase&opportunities&for&brain&fitness&for&older&adults.&

COMMUNITY&VALUE:&Older%adults%should%have%multiple%

opportunities%to%exercise%their%brains%as%one%of%many%options%

to%support%good%health%and%wellness.%%&


NOTES%

Develop%training%opportunities%for%fitness%professionals%to%learn%about%cognitive%

fitness%and%to%integrate%cognitive%fitness%exercises%into%their%existing%physical%

activity%programs.%(Coordinate%with%Objective%5.1.)%

2016%Wellness*Committee*PCSS%programming&

• This%objective%is%for%fitness%professionals;%Obj%5.1%is%

for%health%care%providers.%

Investigate%brain%fitness%products%that%can%be%used%at%home,%and%include%

information%and%links%on%the%PCSS%website,%in%the%PCSS%newsletter,%and%in%other%

avenues%of%communication%with%older%adults.%

2016%Wellness*Committee*PCSS&

• Link%to%other%sites%(9News%resource%site)%



19%

Encourage%accessible%group%activities%for%older%adults%that%combine%mental%stimulation%with%social%interaction,%such%as%board%games%(Scrabble,%Pictionary,%or%Monopoly)%or%card%games,%jigsaw%puzzles,%or%book%discussions%with%an%author%or%facilitator%in%attendance.%

2015%Wellness*Committee*PCSS%program%development&

%

Develop%awareness%of%the%range%of%opportunities%for%cognitive%enhancement,%including%trying%a%new%recipe,%playing%with%grandchildren,%participating%in%your%community,%exploring%passions,%etc.%%

2016%Wellness*Committee*PCSS%program%development&

• Wellness%program%series%

OBJECTIVE&6.3&Identify&needs&and&fill&voids&for&older&adults&in&the&area&of&nutrition&counseling.&

COMMUNITY&VALUE:&Nutritional%information%and%individual%nutrition%counseling%should%be%easy%to%acquire.%%&


NOTES%

Provide%opportunities%for%nutrition%education%and%counseling.% Underway%%

PCSS*nutrition*program*AAAA%nutrition%counselor,%Wellness%Committee,%nutrition%professionals&

%

Connect%older%adults%with%resources%for%healthy%eating,%cooking%and%access%to%food.%%

Underway%%PCSS*nutrition*program*AAAA%nutrition%counselor,%nutrition%professionals&

%

Educate%providers,%caregivers,%and%older%adults%about%issues%related%to%nutrition,%including%depression,%pain,%and%underlying%factors%like%financial%issues.%

2016%

PCSS*nutrition*program*AAAA%nutrition%counselor,%Wellness%Committee,%nutrition%professionals&

%

OBJECTIVE&6.4&Identify&needs&and&fill&voids&for&older&adults&in&the&areas&of&recreation&and&fitness.&

COMMUNITY&VALUE:&Older%adults%need%access%to%a%variety%of%recreation%and%fitness%opportunities%that%complement%their%physical%abilities%and/or%limitations.%%&

ACTION&STEPS& TIMING&RESPONSIBLE*PARTY**POSSIBLE%PARTNERS&

NOTES%



%

20%

Work%with%ARC%and%TOSV%recreation%departments%to%continue%to%develop%and%

promote%recreation%and%fitness%programs%for%older%adults.%

Underway%%

Recreation*centers’*staff*PCSS%programming,%Wellness%

Committee&%

Identify%and%publish%a%list%of%senior8friendly%programs%and%classes%at%Pitkin%

County’s%public%and%private%recreation%facilities;%utilize%all%mediums.%

2015%

PCSS*Wellness%Committee&

%

Identify%and%publish%a%list%of%special%pricing/discounts%for%older%adults%in%

fitness/activity%programs;%utilize%all%mediums.%

2016%

PCSS**Wellness%Committee&

%

Encourage%local%efforts%in%rural%areas%to%increase%activity%opportunities%for%older%

adults%–%such%as%Walk%and%Talk%in%Redstone.%

2017%

Wellness*Committee*PCSS,%rural%partners&

%

Continue%to%collaborate%with%ARC%for%access%to%Silver%Sneakers%program.% Underway%

PCSS*ARC*staff%

%

OBJECTIVE&6.5&Enhance&awareness&and&availability&of&the&range&of&programs&that&are&potential&sources&of&inspiration,&satisfaction,&hope,&spirituality,&and&connectedness.&

COMMUNITY&VALUE:&Positive%emotions%contribute%to%

healthy%living.%Older%adults%deserve%to%know%about%and%have%

access%to%a%variety%of%programs%or%opportunities%that%feed%the%

soul.&


NOTES%

Develop%and%publish%a%list%of%activities%that%are%open%to%the%public,%e.g.,%

meditation%at%the%Aspen%Chapel.%

2016%


%

Explore%ways%to%promote%values%of%this%objective:%articles%in%the%newspaper%and%

newsletter,%radio%stories;%tie%to%cognitive%enhancement%and%wellness%programs.%

2016%


%

GOAL&7:&Pitkin&County&older&adults&will&be&recognized&as&an&essential&and&valued&segment&of&the&population,&and&older&adult&perspectives&will&be&part&of&the&fabric&of&community&conversations.&(Aging(is(“cool.”(Aging(is(for(everyone.)&



21%

OBJECTIVE&7.1&

Encourage&an&atmosphere&of&respect&and&appreciation&for&older&adults&and&their&

contributions.&&(Objectives&7.2,&7.3&and&7.4&support&7.1,&but&stand&alone&in&importance&to&

support&the&goal.)&

COMMUNITY&VALUE:&Older%adults%deserve%to%be%treated%with%respect%when%interacting%within%the%county’s%communities.%Our%elected%officials%and%others%who%represent%us%should%model%reverence%for%older%adults%and%appreciation%for%their%contributions%in%the%community.%%&


NOTES&

Hire%a%professional%to%“change%the%community%conversation”%and%move%the%community%away%from%ageist%attitudes%and%criticisms%that%exist%in%youth%perspectives%of%older%adults%and%vice%versa.%%%

2017%%

PCSS*in*concert*with*PR/Marketing*professional**Young%professionals%groups,%AHS%service%club&

• Campaign%budget%(development%and%placement),%coordinating%

• Begin%after%funding%is%secured%(budget%cycle%or%through%special%request).%

OBJECTIVE&7.2&

Encourage&an&environment&in&Pitkin&County&in&which&members&of&the&older&adult&community&

know&how&to&express&their&concerns&and&feel&that&their&voices&are&being&heard.&

&

COMMUNITY&VALUE:&A%healthy%community%welcomes%feedback%and%contributions%from%all%its%members%in%a%variety%of%circumstances%and%on%a%variety%of%issues.%%&


NOTES%

Encourage%seniors%to%attend%a%Community%Governance%Academy%if,%and%when,%it%is%created.%

% PCSS**• Unknown%timing%• Keep%in%touch%with%county%administration%

Publish%articles,%locally,%by%knowledgeable%people%about%“how%to”%participate%in%the%public%process.%

2017% PCSS* %

OBJECTIVE&7.3&

Encourage&cultural&organizations,&nonprofits,&and&governmental&organizations&to&have&at&

least&one&element&in&their&strategic&plans&that&focus&specifically&on&how&they&are&engaging&

with&the&older&adult&population.&

COMMUNITY&VALUE:&It%is%important%to%the%health%and%happiness%of%older%adults%that%they%are%specifically%included%in%the%planning%processes%of%multiple%entities%within%the%community.%Interaction%with%this%population%segment%is%an%important%way%to%value%their%existence.&



22%


NOTES%

Assess%the%current%landscape%of%local%organizations%whose%missions%include%serving%the%older%adult%population.%

2016% PCSS** • INTERN?%

Host%a%luncheon%at%the%Senior%Center%with%the%partner%organizations;%present%elements%of%Aging%Well%Community%Planning%Initiative%and%request%that%each%of%them%formalize%how%they%plan%to%engage%with%the%growing%population%of%older%adults.%%

2017% PCSS** • Materials%for%distribution%

OBJECTIVE&7.4&Ensure&opportunities&for&people&aged&1O59&to&learn&from,&socialize&with,&and&connect&with&older&adults.&

COMMUNITY&VALUE:&An%important%part%of%aging%well%is%staying%connected%with%people%of%all%ages.%Older%adults%need%opportunities%to%engage%with%a%variety%of%age%groups%in%planned%or%spontaneous%activities.&


NOTES%

Assess%the%current%landscape%of%intergenerational%programming%opportunities;%identify%current%opportunities%for%our%older%adult%population%that%meet%the%needs%for%intergenerational%education,%socialization%and%connections.%%

2016%PCSS**County8wide%programming%partners&

• INTERN?%%• Use%PCSS%newsletter%space%

Increase%intergenerational%programming%opportunities%throughout%Pitkin%County,%including%events%that%promote%interaction,%encourage%conversations,%and%seek%common%ground,%e.g.,%“Climb%to%Glory”%screening%and%an%intergenerational%arts%festival.%%

2016%PCSS*Community%partners,%young%professionals%groups*

%

GOAL&8:&Pitkin&County&older&adults&will&have&multiple&opportunities&to&volunteer&in&the&community.&&

OBJECTIVE&8.1&Ensure&access&to&current&relevant&information&about&volunteer&engagement&opportunities.&

COMMUNITY&VALUE:&Older%adults%need%to%have%confidence%that%the%information%they%seek%regarding%volunteer%opportunities%is%current%and%relevant.&



23%


NOTES&

Continue%to%provide%volunteer%recruitment%and%placement%services.% Ongoing% PCSS%% %

Establish%an%annual%or%biannual%volunteer%fair.%%% 2017% PCSS*• Partners%for%a%fair%could%be%AYPA,%Springboard,%etc.%

OBJECTIVE&8.2&Assist&rural&communities&in&establishing&volunteer&programs,&if&they&are&interested&and&willing.&&

COMMUNITY&VALUE:&Volunteers%in%rural%communities%can%often%determine%the%best%solutions,%neighbor8to8neighbor.%&


NOTES%

Conduct%meetings%with%rural%associations%to%assess%current%opportunities%for%older%adults%to%volunteer.%(Coordinate%with%Objective%11.2.)%

2017%PCSS*RCA,%Frying%Pan%Caucus,%rural%leaders&

%

Interface%with%the%Mid8Valley%Senior%Program%(Eagle%County/El%Jebel%site)%about%identifying%volunteer%opportunities%for%older%adults.%%

2017% PCSS* %

GOAL&9:&Pitkin&County&older&adults&will&have&multiple&opportunities&to&be&lifelong&learners.&&

OBJECTIVE&9.1&Increase&the&technology&skills&of&older&adults.&

COMMUNITY&VALUE:&Older%adults%who%wish%to%improve%their%knowledge%of%technology%should%have%multiple%opportunities%to%participate%in%classes%and%have%access%to%individuals%who%can%help%them%improve%their%personal%skills%and%comfort%level.%%&


NOTES&



24%

Assess,%expand%and%promote%the%current%educational%opportunities%for%older%adults%in%the%area%of%technology%skills,%including,%but%not%limited%to:%• Circle%of%Friends%classes%• Aspen%Science%Center%• Pitkin%County%Library%• Basalt%Library%• Carbondale%Library%• CMC%Tech%Classes%%• Non8profits%whose%missions%include%education%

Underway%%PCSS**Partnering%agencies,%Senior%Council&

%

Create%an%inventory%of%skilled%volunteers,%willing%to%work%with%older%adults%one%on%one%for%higher8level%technology%issues%as%part%of%volunteer%outreach%efforts.%

2016%PCSS**Partnering%agencies,%Senior%Council&

%

OBJECTIVE&9.2&Increase&the&social&and&civic&connectedness&of&older&adults&through&the&use&of&technology,&the&internet&and&social&media.&&

COMMUNITY&VALUE:&Older%adults%should%be%able%to%use%technology%in%the%same%way%they%would%use%the%newspaper%or%telephone%to%gather%information,%stay%informed%of%current%events,%and%connect%with%others.%%&


NOTES&

Ask%seniors%at%the%PCSC%technology%events%how%they%are%using%technology,%the%internet,%and%social%media.%What%would%they%like%to%learn?%Would%they%take%a%class%at%CMC%or%the%Pitkin%County%Library?%%

2015%PCSS*CMC,%Pitkin%County%Library&

• SENIOR%FOCUS%GROUP%

With%the%information%learned%from%the%previous%action%step,%meet%with%CMC%to%construct%classes%that%would%expand%the%knowledge%base%for%seniors%in%the%most%appropriate%areas.%%

2016%PCSS**CMC&

%



25%

OBJECTIVE&9.3&Ensure&that&relevant&education&and&cultural&programs&for&older&adults&exist&throughout&the&county.&&

COMMUNITY&VALUE:&Education%and%cultural%programs%for%older%adults%should%be%physically%accessible%and%appropriate%for%a%wide%range%of%ages,%learning%styles,%and%abilities.&


NOTES&

Provide%links%on%website%to%community%calendars%highlighting%cultural%and%educational%events%and%programs.%

2016%PCSS*ACRA,%other%agencies&

%

Highlight%partnerships%with%education%and%cultural%entities%when%programming%is%designed%specifically%for%seniors.%

2015% PCSS* %

GOAL&10:&Pitkin&County&Senior&Services&will&have&a&facility&(i.e.,*“Senior*Center”)&that&is&known&by&all&and&is&properly&sized,&designed,&and&located&to&serve&the&needs&of&a&growing&and&aging&older&adult&population&through&2024&and&beyond.&

OBJECTIVE&10.1&Define&space&and&design&requirements.&

COMMUNITY&VALUE:&Any%planned%facility%should%go%through%adequate%planning%and%design%phases%to%properly%reflect%the%needs%of%the%community.&


NOTES&

Consult%county%administration%regarding%county%facility%plans.% 2015% PCSS/HHS*leadership* %

Prepare%budget%request%for%2015%county%budget%for%professional%planning%and%assessment%of%space%needs%based%on%function%and%programming.%%

Underway%%PCSS*Leadership*County%facility%staff&

%



%

26%

Create%a%committee%of%appropriate%municipality%and%stakeholder%representatives%

to%guide%the%process%of%determining%location%and%design.%Underway%%

PCSS**Senior%Council,%other%

interested%leaders&

%

Determine%how%to%best%serve%the%recreation%needs%of%older%adults,%

complementing,%rather%than%competing%with%other%programs,%i.e.,%recreation%

centers.%

2015%Committee&(from%previous%

action%step)&%

Identify%and%prioritize%space%needs%in%the%facility,%including,%for%example,%a%private%

meeting%space%for%external%service%providers%(care%navigators,%audiologist,%home%

care%agencies,%counselors,%etc.)%to%meet%with%older%adults%in%a%neutral%setting.%%

2016%PCSS*in*consultation*with*designers*

• As%space%is%designed%

OBJECTIVE&10.2&

Identify&funding&sources&for&the&development&of&a&new&Senior&Services&facility.&&

COMMUNITY&VALUE:&&Prior%to%rallying%support%within%the%

community%for%a%new%facility,%it%is%important%to%research%the%

funding%options%to%get%a%clear%picture%of%available%resources.&


NOTES&

Once%cost%of%facility%is%determined,%work%with%county%administration%to%plan%

funding%strategies%and%define%the%role%of%a%private%campaign.%2016%

PCSS/HHS*leadership*BOCC/County%Manager,%

project%committee&

%

GOAL&11:&Pitkin&County&Senior&Services&will&be&known&as&a&hub&for&information,&activities,&programs,&and&services&promoting&health&and&

independence&for&older&adults.&

OBJECTIVE&11.1&

Rebrand&Pitkin&County&Senior&Services&to&add&emphasis&on&intimacy,&friends,&connection,&

and&fun,&and&to&encourage&“Knowing&Us&Before&You&Need&Us.”&

COMMUNITY&VALUE:&It%is%important%that%all%Pitkin%County%

residents%know%Pitkin%County%Senior%Center%is%the%place%to%go%

for%older%adults%seeking%social%interaction,%meaningful%

interpersonal%relationships,%and%opportunities%to%maximize%

health%and%wellness.%&


NOTES&



27%

Hire%a%marketing%professional.% Underway% PCSS** %

Develop%a%marketing%plan%with%new%logo%and%message.% Underway%PCSS*Public%relations%consultant,%Senior%Council%&

%

Budget%for%significant%“message%campaign”%to%community.% Underway%PCSS*Public%relations%consultant,%Senior%Council&

%

Review%existing%printed%materials%for%alignment%with%message%and%revise%as%needed.%

2015%PCSS**Senior%Council&

%

Use%the%Senior%Council%as%a%focus%group.% 2015%PCSS**Senior%Council&

%

Establish%a%consistent%and%familiar%structure%for%communication,%and%use%it%on%the%website,%in%brochures,%and%in%the%PCSS%newsletter.%“Modernize”%the%look%of%the%newsletter.%

2015%PCSS**Public%relations%consultant%%

%

OBJECTIVE&11.2&Assist&efforts&of&rural&communities&to&determine&what&local&services&they&would&like&to&have&for&older&adults,&e.g.,&a&physical&gathering&space,&information&service,&volunteer&network,&etc.&

COMMUNITY&VALUE:&Pitkin%County%should%assist%its%rural%communities%in%developing%services%that%each%community%deems%essential%to%meet%the%needs%of%its%older%adults.&


NOTES%

Perform%background%research%on%services%in%small%rural%areas%for%possible%models.% 2016%%PCSS**Rural%groups&

%



28%

Meet%with%Redstone%Community%Association,%Frying%Pan%Caucus,%Midvalley%Senior%Program%(Eagle%County,%El%Jebel),%and%other%focus%groups%to%determine%what%they%have%and%what%they%need/want.%

2016%PCSS*Rural%groups&

%

Prioritize%initial%service%needs%and%establish%local%partners’%commitments.%% 2016% Rural*groups** %

GOAL&12:&Pitkin&County&will&have&a&centralized,&commonly&known,&easy&to&use,&upOtoOdate,&sustainable&system&for&accessing&information&important&and&relevant&to&its&older&adult&residents.&(This(information(“system”(includes(human(elements,(reachable(by(phone(or(email,(as(well(as(online(resources.)&

OBJECTIVE&12.1&Create&a&standOalone&Pitkin&County&Senior&Services&website.&

COMMUNITY&VALUE:&Older%adults%and%those%who%care%for%them%deserve%access%to%accurate%and%timely%information%about%services,%programs,%and%other%resources%available%to%them.%%&


NOTES&

Meet%with%county%IT%web%specialist%to%clarify%process%and%responsibilities.% Underway%%PCSS*IT%specialist&

%

Convene%small%group(s)%of%potential%users%and%ask%them%to%show%sites%they%like%and%why.%

2015% PCSS** • SENIOR%FOCUS%GROUP%

Identify%important%and%relevant%information%and%links%for%content%and%navigation.%Create%new%content,%if%necessary.%

2015%PCSS*Senior%Council&

%

Create%website%design%proposal.% 2015% IT*and*PCSS* %

Approve%design%proposal%and%set%build8out%deadlines.% 2015% PCSS* %



29%

Test%initial%design%product%for%ease%of%use%by%real%users.% 2015%PCSS%%Beta%test%volunteer%group%

%

Train%personnel%who%will%keep%the%site%up8to8date,%and%establish%protocols%for%updates%and%maintenance.%

2015% PCSS**• Updating%website%will%be%in%a%PCSS%staff%member’s%job%description%

Go%live.%Publicize.%(See%Objective%12.3.)% 2015%PCSS**PC%Community%Relations&

%

Gather%feedback%from%users;%modify%as%needed.% 2015% PCSS**• Consider%surveying%periodically%on%the%site%

OBJECTIVE&12.2&Develop&the&human&elements&of&the&information&system.&

COMMUNITY&VALUE:&Older%adults%and%those%who%care%for%them%deserve%access%to%accurate%and%timely%information%about%available%services,%programs,%and%other%resources.%%&


NOTES%

Set%guiding%principles%for%phone%and%in8person%interactions.%For%example,%users%feel%they’ve%been%helped%when%they%call,%users%feel%welcome%to%call%again,%and%users%are%empowered%to%find%information%on%their%own.%

2015% PCSS* %

Develop%scripts%and%protocol%for%staff%and%volunteers.%%For%example,%answers%to%common%questions,%what%to%say%and%do%if%they%don’t%know%the%answer,%how%to%help%the%caller%find%information%alone,%and%to%get%input%on%the%PCSS%website.%

2015% PCSS(( %

Establish%training%requirements%for%staff%and%volunteers’%proficiency%with%website,%including%evaluation%and%feedback.%

2015% PCSS(• Funds%for%outside%training%may%be%needed%%



30%

OBJECTIVE&12.3&Develop&and&roll&out&a&publicity&campaign&to&promote&the&system.&

COMMUNITY&VALUE:&Persons%of%all%ages%need%to%be%aware%of%ways%to%access%information%through%a%variety%of%media.&


NOTES%

Develop%and%implement%a%public%relations%plan%to%promote%the%information%system%using%all%media%(website,%phone,%email,%printed%collateral).%%

2016%PCSS**PC%Community%Relations&

%

Write%and%distribute%press%releases.%Encourage%links%to/from%PCSS%website,%e.g.,%Network%of%Care%site.%

2016%PCSS*PC%Community%Relations&

%

Develop%and%implement%a%plan%for%ongoing%PR%and%promotion.% 2016%PCSS**PC%Community%Relations&

%

GOAL&13:&Pitkin&County&older&adults&will&have&access&to&experienced,&trustworthy&advocateOmentors.&(Advocate:mentors(may(be(paid(professionals(or(volunteers,(will(have(defined(skill(sets(gained(from(experience(and/or(training,(and(will(serve(as(close(advisors,(guides,(and(champions(to(individual(older(adults(who(desire(such(a(relationship.)&

OBJECTIVE&13.1&Investigate&possible&structures&for,&and&elements&of,&an&advocateOmentor&program,&and&create&a&pilot&program.&

COMMUNITY&VALUE:&Intergenerational%and%peer8to8peer%connections%will%improve%socialization,%physical%and%mental%health,%personal%organization,%and%a%variety%of%other%elements%for%older%adults.%%%&


NOTES&

Seek%a%‘champion’%for%the%program,%i.e.,%a%partnership%organization%of%professionals%willing%to%work%with%older%adults.%

2017% PCSS** %

Construct%a%case%statement%for%an%advocate8mentor%program,%clearly%outlining%the%‘who’,%‘what’,%‘how’,%and%‘why’%of%the%proposed%program.%%%%

2017%PCSS*Partner%entity&

%

Explore%existing%models%that%exist%throughout%the%country%to%determine%best%practices.%

2017% Partner*entity* %



31%

Identify%the%professions/experience%needed%to%address%the%various%needs%in%the%local%older%adult%population.%

2017% Partner*entity* %

Create%and%implement%a%pilot%program.% 2017% Partner*entity* %

GOAL&14:&&Residents&of&all&ages&will&understand&the&resources&necessary&for&aging&well.&&(“Resources”(encompasses(the(broadest(array(of(services,(including(financial,(legal,(and(practical(considerations.)&

OBJECTIVE&14.1&Ensure&the&existence&of&financial&planning&models&and&advisors&to&help&older&adults&manage&expectations&and&assess&current&and&future&abilities&to&age&well&in&Pitkin&County&or&elsewhere.&

COMMUNITY&VALUE:&Residents%of%all%ages%should%have%access%to%facts%and%considerations%necessary%to%develop%personal%plans%(financial,%legal,%practical)%for%retirement%and%beyond.%&


NOTES&

Consult%with%local%financial%planners%and%form%a%committee%to%determine%the%best%financial%planning%models%for%use%in%advising%all%adults,%i.e.,%easy%to%modify%for%a%‘fill%in%the%blank’%look%at%resources,%needs,%actions,%etc.%

2017% PCSS%%

• PCSS%identifies%or%establishes%committee,%including%county%FAB?,%other%financial%advisors%%

Establish%a%volunteer%group%of%advisors%to%assist%older%adults%with%assessing%current%and%future%financial%stability;%individuals%need%not%be%professional%financial%planners,%but%should%have%a%strong%grasp%of%financial%planning%concepts.%

2017%Committee%(above)%PCSS,%other%professionals%

%

Train%the%volunteer%advisor%group%on%how%to%help%older%adults%identify%financial%needs,%define%options,%and%manage%expectations.%

2017%Committee*(above)%Volunteer%professionals&

%

OBJECTIVE&14.2&Educate&all&residents&concerning&financial,&legal&and&practical&considerations&for&aging&well.&&(Examples&include&living&wills,&health&care&directives,&living&trusts,&longOterm&insurance&plans,&and&asset&management.)&

COMMUNITY&VALUE:&Residents%of%all%ages%should%have%access%to%facts%and%considerations%necessary%to%develop%personal%plans%(financial,%legal,%practical)%for%retirement%and%beyond.%%&



%

32%


NOTES%

Solicit%presenters%to%conduct%education%seminars%for%all%Pitkin%County%residents%

on%living%wills,%living%trusts,%long8term%care,%health%care%directives,%and%asset%

management.%

2017%Committee*(above)%PCSS,%volunteer%professionals&

%

%

Documents

AWCPI Final Report 11-04-2014