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Awareness of Generations in Today’s

Maintenance Environment

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Objectives … • Bring awareness to integrated generational

knowledge and experience in the maintenance

workplace

• Briefly define the communication tendencies of

different generations in aviation workplaces

• Creating ideas for an environment of retention

regardless of generational differences

2

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Louis C.K.

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4

Generational Demographics

Traditionalist Born before 1946

Baby Boomer 1946 – 1964

Generation X 1965 – 1980

Generation Y Born after 1980

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5

Job Identification

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Generational Strangeness

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Baby Boomer

Generation X Millennials

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What’s Your Mix?

Traditional Boomer

Generation X Millenial

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Forces That Shape Us…

1. Childhood experiences

2. Work experiences

3. Personal use of technology

4. Leisure activities

5. ___________________

6. ___________________

7. ___________________

8. ___________________

9. ___________________

10.___________________

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Why is it Difficult for

Generations to Work Together?

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11

Bridging the Gap in a

Multigenerational Workplace

1. Know the individual’s preferences

2. Know how your generational experiences

are driving your conversations

3. Conduct a generational audit for your

organization

4. Become an expert on other generations

5. Examine a “difference” from both sides

and point of view

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Gen Y - Echo Boomers - Millennial

• Born between 1980 and

2002

• Ambitious, demanding and

question everything

• High performers

• Company loyalty is last on

their list

• Technology experts

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13

Gen Y - Echo Boomers -

Millennial

• Born between 1980 and 2002

• Ambitious, demanding and question

everything

• High performers

• Company loyalty is last on their list

• Technology experts

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This is the generation that is

currently being born

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Retaining Them…

• Provide a support network

• Provide work that challenges more than

bores

• Provide feedback

• Cultural training

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Customer Logo Benefits of a

Multigenerational

Workplace

Attract and retain talented people of all ages

More flexibility

Reflects a multigenerational market share

Decisions are stronger when broad-based

More innovation

Meets the needs of a diverse customer base

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Thanks You for Attending!