AVN RCS 21-018 T4S1 Common-Use Airport Lounge AVN RCS 21

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Pre-Response MeetingAviation Revenue Contract Solicitations (RCS)

Tuesday, June 15, 2021 – 10:00 A.M. via WebEx

AVN RCS 21-018 T4S1 Common-Use Airport LoungeAVN RCS 21-023 T4S1 Retail Concession Phase IAVN RCS 21-025 T4S1 Food & Beverage Concession Phase I

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T4S1 Design Animation Video

https://www.youtube.com/watch?v=JB_9H2pJEE0

https://www.youtube.com/watch?v=JB_9H2pJEE0

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Questions

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IntroductionsAviation Department Executive

Charlene Reynolds, Assistant Aviation DirectorContracts and Services Division

Michael Hughes, Deputy Aviation DirectorProcurement Officers

RCS 21-018 Annie Sleeper, Contracts Specialist IIRCS 21-023 Janet Lee, Concessions Program ManagerRCS 21-025 Cadle Collins, Contracts Specialist II Lead

Business and Properties DivisionPrasan De Silva, Deputy Aviation DirectorRCS 21-018 Christy Gomez, Airlines Program ManagerRCS 21-023 Pearl Meza, Specialty Retail Concessions Project ManagerRCS 21-025 Sharon Zard, Management Services Concessions Project Manager

Equal Opportunity Department SB Engagement & OutreachJesus Gonzalez Jauregui, Equal Opportunity Specialist

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Welcome & Housekeeping

Your Device is Automatically Muted

Presentation will be available at:RCS 21-018 https://solicitations.phoenix.gov/Solicitations/Details/907RCS 21-023 https://solicitations.phoenix.gov/Solicitations/Details/928RCS 21-025 https://solicitations.phoenix.gov/Solicitations/Details/932

Use the “Chat” Function to Submit Your Questions during the Meeting

Questions will be answered at the end of the Presentation

https://solicitations.phoenix.gov/Solicitations/Details/907



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AgendaIntroductionsSolicitation Transparency PolicyRCS Overview RCS 21-018 Common-Use Lounge RCS 21-023 Retail Concession Phase I RCS 21-025 F&B Concession Phase I

Scope Overview for each RCSSmall Business Engagement & Outreach RequirementsQuestions

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Solicitation Transparency Policy

Effective: From date and time RCS is issued (05/27/2021) until lease award by City Council.

All Respondents and their representatives will only discuss matters of these RCSs with the respective Procurement Officer.

Discussion(s) may occur with the Mayor, City Council members, Deputy City Managers, Aviation staff, etc. ONLY at a public meeting as requested through the Procurement Officer.

As long as the RCSs are not discussed, Respondents may continue to discuss business with City Staff.

Phoenix City Code, Chapter 43, Section 43-36

RESPONDENTS THAT VIOLATE THIS POLICY WILL BE DISQUALIFIED! All questions must be directed, in writing, to the Procurement Officer.

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Labor Organization Statement

Respondents to submit a response to the following:

Do you currently have an agreement in place that would prohibit a labor organization from engaging in a strike, picketing or conducting other economic actions at the proposed concession(s) operation?

If yes, please list the labor organization(s) and the date the agreement was executed.The information provided in response to this RCS question will not be considered as part of the panel deliberations or scoring criteria.

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RCS Overview: Questions and AnswersSubmit Written Questions By Friday, June 25, 2021 2:00 P.M. local Arizona time. Email: [email protected] Include the RCS Number and Title in the email

Written Questions ONLY Some questions may be answered verbally today. Written answers supersede verbal answers. All questions and responses will be published via an addendum.

Q&A and Addendums Available At:RCS 21-018 https://solicitations.phoenix.gov/Solicitations/Details/907RCS 21-023 https://solicitations.phoenix.gov/Solicitations/Details/928RCS 21-025 https://solicitations.phoenix.gov/Solicitations/Details/932

mailto:[email protected]




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RCS Overview: Solicitation Deadline

Friday, August 27, 2021by 2:00 P.M.

Local Arizona Time

Public Notice of Tabulations and Award Recommendationshttps://solicitations.phoenix.gov/Awards

(Sort by Department: Aviation)

LATE RESPONSES WILL BE DISQUALIFIED

*All Dates and Time are Subject to Change

https://www.phoenix.gov/finance/business-opportunities/bid-awards-and-recommendations

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Aviation Headquarters2485 East Buckeye Road Phoenix, Arizona 85034

RCS Overview: Submittal Location

For “Electronic” Submittal: Please submit your Responses viaemail to: [email protected]. The date and time onthe email will provide proof of submission and verification theResponse was receive on or prior to the Due Date and Timespecified.

Please identify the solicitation number AVN RCS 21-018, AVNRCS 21-023, or AVN RCS 21-025 in the subject line of the emailwhen submitting your Response.

City email file size is limited to 150mb. To send larger email files,the upload and receipt time may take longer than expected.Respondents are responsible for submitting their electronicResponse by the Solicitation Deadline.

For “In-Person” and “via Carrier (i.e. USPS, FedEx,UPS, etc.)” Delivery: Responses will be received atthe Aviation Headquarters building located at 2485E. Buckeye Road, Phoenix, AZ 85034 in the LOBBYduring normal business hours. AVN Headquartersoffice hours are from 8:00 a.m. to 5:00 p.m.

The sealed package must be received by theSolicitation Deadline.

mailto:[email protected]

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AVN RCS 21-018Terminal 4 South 1 Concourse (T4S1)

Common-Use Airport Lounge

RCS and Scope OverviewAnnie Sleeper and Christy Gomez

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RCS 21-018 Overview: Minimum Qualifications

Each Respondent’s Response must demonstrate it meets the Minimum Qualifications as required in the RCS.Failure to meet the minimum qualifications will result in a non-responsive Response.

1. Respondent and Respondent’s joint venture partners, if any, must clearly demonstrate its/theirfinancial ability to fund the initial capital investment proposed by Respondent.

2. Respondent must have three (3) or more years of continuous experience within the last five (5)years in ownership or executive management of a common-use airport lounge in a large hub airportwith active involvement in the day-to-day operation and management of the lounge operation.

3. Respondent’s onsite General Manager must have a minimum of one (1) year of continuousexperience in the last three (3) years managing and supervising lounge services in an airport.

4. Respondent must have minimum annual gross sales receipts in excess of $500,000 in at least oneairport lounge managed in one (1) of the last three (3) years.

Respondents who do not meet the minimum qualifications are encouraged to joint venture partner orsublease with more established firm(s).

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RCS 21-018 Overview: Response Guarantee

Each response MUST be accompanied by a Response Guarantee in the form of a cashier’s check payable, without condition or restrictive endorsement, to the City of Phoenix.

Each Respondent’s Response Guarantee must besubmitted in a sealed envelope clearly marked“Response Guarantee” along with the Response.

Response Guarantee Amount:$10,000.00

Note: The Response Guarantee, regardless of Response Submission method, must be received at the Aviation Headquarters Building located at 2485 E. Buckeye Road by the solicitation deadline. The sealed envelope should clearly be marked with the solicitation number (AVN RCS 21-018) with an attention to: Contracts and Services, Annie Sleeper (Procurement Officer).

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RCS 21-018 Overview: Evaluation Criteria

Only those Respondents submitting responsive and responsible Responses that meet the minimum qualifications will have their Responses evaluated.

*Refer to AVN RCS 21-018 for specific details

1. Business Operations 0-300 Points2. Concept Design 0-250 Points3. Qualifications and Experience 0-200 Points4. Proposed Business Plan 0-150 Points5. Financial Return to the City 0-100 Points_________________________________________________________________________

Total Points Available 1000 Points

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RCS 21-018 Overview: Delivery of Response

If delivering the Response in-person, Respondent must submit the following in a sealed response package:

One (1) original Response;Eight (8) hard copies of the Response;One (1) electronic copy of the Response on a USB drive; Small Business Outreach Requirements – Form EO1;Conflict of Interest and Solicitation Transparency Disclosure Form;Completed Forms and Exhibits required in the RCS.Respondent shall provide a statement regarding “Agreement with Labor Organizations”

*Refer to AVN RCS 21-018 for specifics and requirements

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Each Respondent must submit the following information in their Response:

Tab 1: General Information

Tab 2: Business Operations

Tab 3: Concept Design

Tab 4: Qualifications and Experience

Tab 5: Proposed Business Plan

Tab6: Financial Return to the City

*Refer to the RCS for specifics and what to include in each tab.

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RCS 21-018 Scope OverviewCity’s Desired Outcome from the ProcurementIncrease the customer service to and convenience for the Airport passengers and visitors.Optimize gross sales and rental revenues over the term of the Lease.

Overall ScopeDesign, construct, maintain, operate and manage a Lounge in the T4S1Concourse at PHX that:

• Creates a peaceful and relaxing world-class environment • Emphasizes local culture and Arizona destinations in the design

and food/beverage offerings• Creates a sense of place that reflects the region

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RCS 21-018 Overview Cont.Overall Scope Cont.Allows access to:

• Customers flying on any airline, regardless of class of ticket, for a fee• May also allow access to customers belonging to partner organizations

such as airlines, credit card companies, etc., with complimentary lounge membership benefits

Provides:• Variety of seating options• Complimentary high-speed Wi-Fi access• Entertainment options – local/national newspaper, tv service• Hot and cold food and beverage options• New technology that enhances customer experience

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RCS 21-018 Rent & Lease Term

Contract Term:10 years

Minimum Annual Guarantee (MAG) or Percentage Rent• A minimum of $250,000 or greater • Percentage Rent will be 13% • First year of the primary term of Lease, rent will be:• Proposed MAG, or % Rent, whichever is greater.

For all subsequent years of the Lease, MAG will be 85% of the prior years’ annual rent revenues or 103% of MAG for the prior year, whichever is greater.

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RCS 21-018 Common-Use Lounge Premise

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RCS 21-018 Hours and Expectations

Hours of Operations:• 7 days a week• 365 days per year• Opening 90-minutes prior to the first T4 flight departure • Remaining open 30-minutes after the final departure from T4

Business hours are be subject to change at the sole discretion of the Aviation Department.

ExpectationsOffer employees access to affordable quality health insurance, livable wages, safe working conditions, and availability of personal protective equipment (PPE).

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RCS 21-018 Common-Use Lounge OverviewMarketing Strategy to Generate RevenueMarketing Plan• Monetization of Partnerships• A plan to grow the Lounge’s customer base and gross sales.• Plan to increase customer use, sales, passes and additional goods/services.• Approach to marketing including strategy, goals, and frequency of outreach.• Advertising plan and use of social media to promote Lounge.• Promotions/discounts attributed to customer loyalty programs, employees, military,

etc. Operations Plan • Use of technology to improve customer service/experience.• Approach to sustainability, operating “green,” composting, recycling, etc. • Cleaning of high touch points, including how to comply with the CDC guidelines &

Executive Order 13998 Promoting COVID-19 Safety in Domestic & International Travel.

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RCS 21-018 Operational RequirementsCustomer Service:• Provide exceptional customer service and operate in an efficient, customer friendly,

well-run manner to meet the needs of passengers and other customers. • Expediting the checkout process by accommodating virtual wallets and mobile payment

options.

Customer Correspondence• Collect, respond to, or elevate to Aviation Department Representative. • Ensure customer correspondence is addressed in an expeditious manner as follows:

o Written complaints or concerns answered within twenty-four (24) hours.o If received through the Mayor or City Council offices response will be immediately.

Lost and Found• Make reasonable attempts to identify and return lost items to customers.

• Take measures to protect any personally identifying information included in the lost items such as identification cards, credit cards, etc., in accordance with all applicable regulations.

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Questions

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Intro AVN RCS 21-023 Retail

Next:Janet Lee and Pearl Meza AVN RCS 21-023 Terminal 4 South 1 ConcourseRetail Concessions Phase 1

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Retail Concession Phase I at PHX

RCS and Scope OverviewJanet Lee and Pearl Meza

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Each Respondent’s Response must demonstrate it meets the Minimum Qualifications as required in the RCS.Failure to meet the minimum qualifications will result in a non-responsive Response.

1. Respondent and Respondent’s joint venture partners, if any, must clearly demonstrate its/their financial ability to fundthe initial Capital Investment proposed by Respondent on Attachment F (Proposed Capital Investment by Concession Space and in the Aggregate). Documentation must be provided in the Response consisting of audited financial statements for fiscal years 2019 and 2020 and/or current letters of intent from financial institutions.

2. Respondent must have three (3) or more continuous years in the last five (5) years of ownership or executive management of a Retail business operation in an airport with active involvement in the day-to-day management of the retail business operation (qualifying business). If Respondent is a newly formed entity, Respondent must demonstrate that owners, which may include JV partners, of Respondent who, in the aggregate, own 51% or more of the entity each satisfies this experience requirement.

3. Respondent’s qualifying business must have achieved minimum gross sales of $2.5 million dollars for one (1) of the last five (5) years.

Respondents who do not meet the minimum qualifications are encouraged to joint venture partner or sublease with more established firm(s).

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Each response MUST be accompanied by a Response Guarantee in the form of a cashier’s check payable, without condition or restrictive endorsement, to the City of Phoenix.

Each Respondent’s Response Guarantee must besubmitted in a sealed envelope clearly marked“Response Guarantee” along with the Response.

Response Guarantee Amount:$10,000.00

Note: The Response Guarantee, regardless of Response Submission method, must be received at the Aviation Department Building located at 2485 E. Buckeye Road, Phoenix, AZ by the solicitation deadline. The sealed envelope should be clearly marked with the solicitation number (AVN RCS 21-023) with an attention to: Contracts and Services, Janet Lee (Procurement Officer).

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1. Proposed Concepts & Merchandise Plans for Each Concession Space 0 – 250 Points2. Design & Quality of Tenant Improvements for Each Concession Space 0 – 200 Points3. Management, Marketing, Operations, and Technology Plans 0 – 200 Points4. Experience & Qualification of Respondent and Partners (if any) 0 – 150 Points5. Proposed Business Plan 0 – 100 Points6. Financial Return to the City 0 – 100 Points___________________________________________________________________________



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If delivering the Response in-person, Respondent must submit the following in a sealed response package:

One (1) original Response with an authorized original signature on the Affidavit;Eight (8) hard copies of the Response;One (1) electronic copy of the Response on a USB drive;Small Business Outreach Requirements;Conflict of Interest and Solicitation Transparency Disclosure Form;Completed Forms and Exhibits/Attachments required in the RCS.Respondent shall provide a statement regarding “Agreement with Labor Organizations”

*Refer to AVN RCS 21-023 for specifics and all requirements and deadlines. This is not an inclusive list.

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Tab 2: Proposed Concepts and Merchandise Plan for Each Space

Tab 3: Design and Quality of Tenant Improvements for Each Space

Tab 4: Management, Marketing, Operations, and Technology Plans

Tab 5: Experience and Qualification of Respondent and Partners (if any)


Tab 7: Financial Return to the City*Refer to AVN RCS 21-023 for specifics and what to include in each tab.

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RCS 21-023 Scope OverviewCity’s Desired Outcome from the ProcurementIncrease the customer service to and convenience for the Airport passengers and visitors.Optimize gross sales and rental revenues over the term of the Lease.Provide passengers with a mix of national, regional, and local concepts that reflect the region and reflect trends over the term of the Lease.Overall ScopeTo develop, operate, and manage 2 retail spaces at T4S1:R1 Store-within-a-Store: News & Convenience and Specialty Retail (2,795 SF)R2 Specialty Retail: High Tech (1,259 SF)

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Contract Term:10 YearsMinimum Annual Guarantee (MAG) or Percentage RentFirst year must be MAG $314,500.00 or greater.Throughout the term of the Lease, Successful Respondent must pay MAG or Percentage Rent derived from gross sales, whichever is greater.

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RCS 21-023 T4 Gross Sales

*The City makes no representation or warranties, expressed or implied, as to the accuracy or relevancy of the statistical data.

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Terminal 4 S1 Concourse

C1

R2R1

Phase 1R1: News & Convenience; Store-within-a-Store (Open Concept) 2,795 SF

R2: High Tech 1,295

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Customer

Safe & Convenient

Enjoyable Shopping

Experience

Exceptional Customer

Service

New Technology

RCS 21-023 T4S1 Retail Concession Overview

R1: News & Convenience Reading Materials, Sundries, Pre-packaged Sandwiches, Salads, Snacks, Bottled/canned beverages, Souvenirs, Gifts

R1: Store-within-a-Store Specialty Retail; Suggestions include but not

limited to: Cosmetics, perfumes, skin care products, fashion jewelry, sunglasses/watches, women's & men’s clothing and accessories

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RCS 21-023 T4S1 Retail Concession Overview

R2: Specialty Retail - High TechNational name brand merchandise including laptop computers, tablets, mobile phones and wearable processing devices such as smartwatches.

National brand name headphones, earphones, keyboards speakers, charges, etc.

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Provide exceptional customer service;

Provide routine cleaning and sanitation of concessions spaces

Forefront of implanting new technology to enhance customer experience

Expedite the in-store checkout process by using the latest technologies especially touchless

7 days

365

OPEN

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Questions

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Intro AVN RCS 21-025 Food & Beverage

Next:Cadle Collins and Sharon ZardAVN RCS 21-025Terminal 4 South 1 ConcourseF&B Concessions Phase 1

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Food and Beverage ConcessionPhase I at PHX

RCS and Scope OverviewCadle Collins and Sharon Zard

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Each Respondent’s Response must demonstrate it meets the Minimum Qualifications as required in the RCS for Package # 1 (Food Hall with Seating)Failure to meet the minimum qualifications will result in a non-responsive Response.

1. Respondent and Respondent’s joint venture partners, if any, must clearly demonstrate its/their financial ability to fund the Capital Investment proposed by Respondent.

2. Respondent must have three (3) or more continuous years, in the last five (5) years, of ownership or executive management of a Food & Beverage business operation in an airport with active involvement in the day-to-day management of the Food & Beverage business operation (qualifying business).

3. Respondent’s qualifying business must have achieved minimum gross sales of $2.5M for one (1) of the last three (3) years.

Respondents who do not meet the minimum qualifications are encouraged to joint venture partner or sublease with more established firm(s).

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Each Respondent’s Response must demonstrate it meets the Minimum Qualifications as required in the RCS for Package # 2 (Coffee Focus plus Café Bar) *Small Business Opportunity Only.Failure to meet the minimum qualifications will result in a non-responsive Response.1. Respondent and Respondent’s joint venture partners, if any, must clearly demonstrate its/their financial

ability to fund the Capital Investment proposed by Respondent.

2. Respondent must have three (3) or more continuous years, in the last five (5) years, of ownership or executive management of a Food & Beverage business operation in an airport with active involvement in the day-to-day management of the Food & Beverage business operation (qualifying business).

3. Respondent’s must be a Small Business Firm, as that term is specified in Section I (B), and direct lease with the City.

4. Respondent’s qualifying business must have achieved minimum gross sales of $700,000 for one (1) of the last three (3) years.

Respondent(s) who do not meet the minimum qualifications are encouraged to joint venture, partner or sublease with more established firms (all Respondents and their partners must meet the Small Business requirement).

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Each Response MUST be accompanied by a Response Guarantee in the form of a cashier’s check payable, without condition or restrictive endorsement, to the City of Phoenix.

Each Respondent’s Response Guarantee must be submitted in a sealed envelope clearly marked “Response Guarantee” along with the Response.

Response Guarantee Amount:Package # 1 - $10,000.00Package # 2 - $5,000.00

Note: The Response Guarantee, regardless of Response Submission method, must be received at the Aviation Headquarters Building located at 2485 E. Buckeye Road by the solicitation deadline. The sealed envelope should clearly be marked with the solicitation number (AVN RCS 21-025) with an attention to: Contracts and Services, Cadle Collins (Procurement Officer).

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1. Proposed Concepts & Merchandise & Menu Plan for Each Concession Space 0-250 Points2. Design & Quality of Tenant Improvements 0-225 Points3. Management, Marketing, Operations, and Technology Plans 0-175 Points4. Experience and Qualification of Respondent and Partners (if any) 0-150 Points5. Proposed Business Plan 0-100 Points6. Financial Return to the City 0-100 Points___________________________________________________________________________



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RCS 21-025 Overview: Delivery of ResponseIf delivering the Response in-person, Respondent must submit the following in a sealed response package:

One (1) original Response;Eight (8) hard copies of the Response;One (1) electronic copy of the Response on a USB drive; Small Business Outreach Requirements – Form EO2 & EO3;Conflict of Interest and Solicitation Transparency Disclosure Form;Completed Forms and Exhibits required in the RCS;Respondent shall provide a statement regarding “Agreement with Labor Organizations”;In a separate sealed package marked “Small Business Verification,” two (2) hard copies of the Respondent’s federal tax returns (or personal tax returns if filing a Schedule C for sole proprietorship) for the most recent three (3) years. If the Respondent is part of a partnership or joint venture, tax returns for the most recent three (3) years must be submitted for each partner.

*Refer to AVN RCS 21-025 for specifics and requirements

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Tab 2: Proposed Concept & Menus for Concession Space

Tab 3: Design & Quality of Tenant Improvements for Concession Space

Tab 4: Management, Marketing & Technology Plans for Respondent & Subtenants

Tab 5: Experience and Qualifications and Partners (If Any)


Tab 7: Financial Return to the City*Refer to AVN RCS 21-025 for specific details

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RCS 21-025 Scope OverviewCity’s Desired Outcome from the ProcurementIncrease the customer service to and convenience for the Airport passengers and visitors.Optimize gross sales and rental revenues over the term of the Lease.Provide passengers with a mix of national, regional, and local concepts that reflect the region and reflect trends over the term of the Lease.

Overall ScopeTo develop, operate, and manage food & beverage concessions spaces at T4S1:Package 1

F1 Food Hall (with seating) – 7,662 SFPackage 2

F3 Coffee Focus plus Café Bar – Small Business Opportunity (must be a direct lease with no prime) – 1,548 SF

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Contract Term:10 Years

Minimum Annual Guarantee (MAG) or Percentage RentPackage 1First year must be MAG $383,100 or greaterPackage 2First year must be MAG $ 77,400 or greater

Throughout term of lease MAG or Percentage Rent from gross sales, whichever is greater

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RCS 21-025 Terminal Gross Sales


Category CY 2017 CY 2018 CY 2019 CY 2020YTD 2021

(thru March)Food & Beverage $137,769,673 $144,540,897 $153,082,411 $65,055,216 $17,884,094Retail $47,939,430 $61,287,946 $65,057,375 $29,393,933 $6,906,190

Total $185,709,103 $205,828,843 $218,139,786 $94,449,149 $24,790,284

TERMINAL 4 GROSS SALES - CY 2017 - YTD 2021

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RCS 21-025 Enplaned Passengers by Airlines


Airline CY 2017 CY 2018 CY 2019 CY 2020 CY 2021(thru March)

Air Canada 135,852 150,512 160,588 13,286 -American Airlines 10,207,086 10,409,354 10,696,105 4,947,935 1,331,003British Airways 107,586 120,960 92,785 11,960 -

Condor - 9,101 18,206 - -Southwest Airlines 7,462,745 7,719,923 7,704,179 3,654,287 1,101,871

Volaris 34,435 29,018 37,004 17,325 4,682WestJet 230,468 233,716 225,037 77,043 3,182

TOTAL 18,178,172 18,672,584 18,933,904 8,721,836 2,440,738

TERMINAL 4 ENPLANED PASSENGERS BY AIRLINES

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RCS 21-025 F&B Concession Overview

C1

Package 1F1: Food Hall 7,662 SF

Package 2F3: Coffee Focus plus Café Bar 1,548 SF

F1

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RCS 21-025 T4S1 F&B Concession Overview

F1: Food Hall including seating Create an engaging experience & attract consumers from all age groups that showcase the different varieties of cuisine that a city has to offer. They are typically a mix of local artisan concepts, ethnically diverse foods, tasting bars and other food and beverage-oriented specialties. Gourmet burgers, custom sandwiches, salad bars, poke bowls, sushi, street tacos, hand tossed pizzas, freshly baked pastries, etc. are consideration as well as quick serve concepts augmented with fresh and healthy food choices.

F3: Coffee Focus Plus Café BarDesignated primarily for a coffee concept and must be developed into a national brand or local/regional coffee concept selling a variety of freshly brewed coffees and teas including lattes, cappuccinos, espressos, flavored teas, and iced and decaffeinated coffees and teas. Hot chocolate and milk should also be offered. Offer a variety of food and beverage items including pre-packaged sandwiches, packaged snack foods, baked goods, and other non-alcoholic beverages.

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Provide exceptional customer service;

Provide routine cleaning and sanitation of concessions spaces

Forefront of implanting new technology to enhance customer experience

Expedite the in-store checkout process by using the latest technologies especially touchless

7 days

365

OPEN

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Questions

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Small Business Outreach Requirements

Equal Opportunity DepartmentJesus Gonzalez Jauregui

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As recipients of U.S. Department of Transportation (DOT) funding, airports arerequired to establish ACDBE and DBE Programs in accordance with regulations ofthe DOT, 49 Code of Federal Regulations (CFR), Parts 23 and 26.

The purpose is to provide ACDBEs and DBEs and Small Businesses maximum opportunity to participate in the performance of the following types of contracts:

ConstructionConcessionManagement servicesProfessional servicesCar rental contracts

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Small Business Outreach RemindersNo Race- or Gender-Conscious GoalsRace- and Gender-Neutral Measures to achieve ACDBE, DBE, Small Business ParticipationCity of Phoenix utilizes a national market for small business participationRespondents must conduct outreach to small businesses!For Outreach Requirements, refer to each solicitation

AVN RCS 21-018

AVN RCS 21-023

AVN RCS 21-025

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Respondents’ outreach efforts are not restricted to companies registered with the City

Small Business Directories

Arizona Small Business DirectoriesACDBE or DBE Certified and SBC Firms:

https://utracs.azdot.govSBE (City of Phoenix) Certified Firms:

https://phoenix.diversitycompliance.com

https://utracs.azdot.gov/

https://phoenix.diversitycompliance.com/

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RCS 21-018 T4S1 Common-Use Airport Lounge RCS 21-023 T4S1 Retail Concessions Phase I RCS 21-025 T4S1 Food & Beverage Concession Phase I Package 1 Package 2 (Small Business Reserve)

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Outreach Requirements

• RCS 21-008

AVN RCS 21-018T4S1 Common-Use Airport Lounge

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Small Business Outreach Requirements for AVN RCS 21-018 T4 S1 Common-Use Airport Lounge

Time of RCS Submittal – ALL RespondentsMatter of ResponsivenessComplete and Submit Form EO1

Statement of Small Business Outreach CommitmentPost Award Submittal – Successful RespondentMatter of Compliance (due within 60 Days of Contract Execution)Form EO2 and Form EO3

EO2- Small Business Outreach Form and Supporting Documentation EO3- Small Business Utilization Commitment

Annual submittal of Small Business Participation Plan and supporting documentation (due on the anniversary of contract execution)

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• RCS 21-008

AVN RCS 21-023 Retail Concession Phase I &

AVN RCS 21-025 Food & Beverage Concession Phase I (Package 1)

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Small Business Outreach Requirements for AVN RCS 21-023 T4S1 Retail Concession Phase I & AVN RCS 21-025 T4S1 Food and Beverage Concession Phase I (Package 1)

Time of RCS Submittal – ALL RespondentsMatter of ResponsivenessComplete and Submit Forms E02 & EO3


Post Award Submittal – Successful RespondentAnnual submittal of Small Business Participation Plan and supporting documentation (due on the anniversary of contract execution)

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AVN RCS 21-025 Food & Beverage Concession Phase I Small Business Reserve (Package 2)

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WHAT IS A SMALL BUSINESS?

The City of Phoenix defines small business firms as:1. Independent and for-profit business concerns2. Owned and controlled by one or more persons3. Personal Net Worth (PNW) of each owner(s) cannot

exceed $1.32 M4. Annual Gross Sales (averaged over the business' previous

3 years) cannot exceed $56.4M*

*Small Business Administration Size Standard

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Small Business Reserve

THIS PACKAGE IS RESERVED FOR SMALL BUSINESSES WITH GROSS RECEIPTS OF LESS THAN $56.4M OVER THE PAST THREE (3) YEARS

• The Respondent must provide at the time of submittal federal tax returns (or personal tax returns if filing a Schedule C for a sole proprietorship) for the most recent three (3) years in a separate sealed envelope as proof to satisfy this requirement.

SMALL BUSINESS VERIFICATION• Verification of small business status will be performed by the City of

Phoenix Equal Opportunity Department.

NOTE: You do not have to be a certified as a small business to be verified as a small business.

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Small Business Reserve

NOTE 1: ONLY OPPORTUNITY IN RCS IDENTIFIED AS A SMALL BUSINESS RESERVENOTE 2: ANY AND ALL PARTIES RESPONDING TO THIS IS PACKAGE EITHER INDIVIDUALLY OR IN PARTERNSHIP (TO INCLUDE JVs) MUST MEET THE IDENTIFIED SMALL BUSINESS SIZE STANDARDNOTE 3:THIS OPPORTUNITY IS NOT EXEMPT FROM FULFILLING SMALL BUSINESS OUTREACH REQUIREMENTS

***RESPONDENTS CAN NOT OUTREACH TO ITSELF***

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Small Business Outreach Requirements for AVN RCS 21-025 T4S1Food and Beverage Concession Phase I Small Business Reserve (Package 2)

Time of RCS Submittal – ALL RespondentsMatter of ResponsivenessComplete and Submit Forms E02 & EO3


Post Award Submittal – Successful RespondentAnnual submittal of Small Business Participation Plan and supporting documentation (due on the anniversary of contract execution)

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SMALL BUSINESS OUTREACH REQUIREMENTS

All Respondents MUST fulfill outreach requirements • Failure to provide documentation of required outreach efforts = Rejected Response • Outreach efforts to small businesses must be demonstrated by submitting required

documentation. If a Respondent is a small business, the Respondent MUST conduct outreach to other small businessesIf a Respondent is an existing joint venture (JV), the Respondent MUST conduct outreach efforts to small businesses that are not already a partner of the JV

REMEMBER: You must complete outreach requirements even if you are an ACDBE, DBE, SBE, or small business!

You cannot outreach to yourself!

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DOCUMENT!!! DOCUMENT!!! DOCUMENT!!!

1. Identify opportunities for small business participation 2. Conduct outreach for small business participation3. Evaluate small business participation4. Tell each small business that responded to the

outreach efforts of their selection decision whether or not the small business was selected

ICE-T

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Small Business Outreach Efforts Documentation

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Small Business Participation

ACDBE Program RequirementsComply with Airport ACDBE Program Plan and 49 CFR Parts 23 and 26Track and report all ACDBE, DBE, and/or small business participation that occurs as a result of:

* Contracts* Procurements* Purchase orders* Goods/services* Or other arrangements involving sub-tier participation

Data and supporting documentation must be entered monthly into the Business2Government (B2G) System at:

www.phoenix.diversitycompliance.com

http://www.phoenix.diversitycompliance.com/

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Small Business Outreach Contact

Questions on ACDBE, DBE, and Small Business Outreach and Participation requirements can be directed to:

Jesus Gonzalez JaureguiEqual Opportunity Compliance SpecialistEqual Opportunity DepartmentEmail: [email protected]

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Questions

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Thank You for Attending!

Documents

AVN RCS 21-018 T4S1 Common-Use Airport Lounge AVN RCS 21