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8/19/2019 Avaya VoIP Phone With Cisco Switch and CPPM
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Avaya VoIP Phone with Cisco Switch and CPPM
The purpose of this document is to provide the setup and methodology on how to
congure CPPM, the Cisco Switch, and DHCP server in order for the phone to be
MC authenticated and the Computer behind the phone to be authenticated via
!"#$%&$ This document assumes that basic conguration has been completed
'switch, dhcp relay for prole information, !"#$%& authentication, Proling Service%,
Cisco !"#$%& Switch uthentication#, and a generic catch(all radius service)$ This
document will focus on an vaya *+"" o-P phone, though the process should be
similar for any o-P phone$
.or the most part, o-P phones do not do !"#$%& authentication$ -nstead, the !"#$%&
authentication is passed from the computer through the phone to the switch$ /ut
how do we authenticate that phone without opening up the port to a situation wheremultiple clients could connect to a single !"#$%& port0 -n the Cisco world, the
answer is multi(domain authentication$ This is designed specically for a o-P
phone$ The port on the Cisco switch does MC authentication for the o-P phone,
detects the 11DP on the phone, wor2s with 3D-4S responses from CPPM, and tags
the port for the oice 15$ -n con6unction with that, the DHCP server sends the
phone specic 15 instructions when it tries to connect on the default 'untagged)
15 of the port$ Here is a brea2down of the process7
%$ Switch port does a MC authentication of the Phone, Phone must pass to
go further
#$ CPPM sends bac2 information to the switch that this is a phone, to behandled specially 'as not to cause a port violation, hence the multi(
domain)8$ Phone attempts to connect to 15 " 'this 6ust means no 15, untagged
tra9c)*$ Phone gets a DHCP response with the 15 it should be on:$ Phone resets and attempts to connect to oice 15+$ gain CPPM responds with information to the switch that this is a phone;$ Phone is allowed onto the oice 15
This should all happen with minimal interruption to the computer plugged into
phone$ The computer will need to re(authenticate when the phone restarts after ithas received the proper 15 information from the DHCP server$
Step 1: Additional Cisco Switch ConfgurationSeveral additional settings need to be congured on the Cisco switch$ .irst we need
to enable 11DP and
8/19/2019 Avaya VoIP Phone With Cisco Switch and CPPM
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The ne&t step is to congure the port to handle voice tra9c on a di>erent 'tagged)
15$ -n the Cisco world, we do this without ma2ing the port a trun2 port$ The port
remains in access mode but tags tra9c for the voice 15$ Here are the commands
to set that up '2eep in mind we created the voice 15 #"" in the Cisco Switch
document#)7
CPPM-Demo-3750(config)# interface fastEternet !"0"$
CPPM-Demo-3750(config-if)# s%itcport &oice &lan 00
CPPM-Demo-3750(config-if)# autentication ost-mode multi-domain
CPPM-Demo-3750(config-if)# e'it
?ne thing to note is the @authentication host(mode multi(domainA command$ Thiscommand may di>er on di>erent Cisco switch models$ ?n other switches, such as
the #B+", the command may be the following7 dot%& host(mode multi(domain$ This
@multi(domainA option allows us to MC authenticate the phone on the same port as
we !"#$%& authenticate the computer$
Step 2: DCP !ptions "or Avaya Phones-n my case, - am using an ruba 8#"" controller as a basic DHCP server 'this is not
recommended for production)$ -n my DHCP scope for 15 888 'initial 15) and
15 #"" 'voice 15) - added the following options7
option !7 te't *+,!*+.*/,00.*/1E21,0
option $ te't *+,!*+.*/,00.*/1E21,0
?ption %;+ is used for most vaya phones$ ?ption #*# is used for the B series
phones$ 1#
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1ets start by copying our 15 #"" prole that we created in the Prole setup
documentation$ This is accomplished by clic2ing the bo& at the beginning of the line
for 15 #""7
5ow clic2 Copy$ Eou should now see a new prole called CopyFofF15 #""$ Select
that prole to edit it$ ?n the Prole tab, change the name to oice 15 #""$ See
image below7
8/19/2019 Avaya VoIP Phone With Cisco Switch and CPPM
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8/19/2019 Avaya VoIP Phone With Cisco Switch and CPPM
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5ow clic2 Save to save the new prole$
5ow that we have created this prole, we need to apply it in several di>erentplaces$ Ke need the prole to apply both for MC authentication 'before and after
being proled) and for !"#$%& '6ust in case there is a phone on the port where the
!"#$%& device is authenticating$