Avaya Site Administration: How to setup and connect to the Avaya FSACC-SS server

Author: Massimo Croci

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This article 'll help you to connect to the Avaya FSACC-SS server through the tool Avaya Site Administration (ASA).

Make sure that ASA is already installed on your PC. Otherwise you can download it here.

If you don't know how to install, please ask to

• local technical mentor

• Avaya Service Account Manager for that particular end-user

• Avaya Country Service Manager

• Avaya Mentor's Hotline

Instead of ASA, it’ possible to use a CLI (terminal), see F105794

In order to help readers, I used:

• standard parameters to be typed on settings interfaces in bold, all customizable generic names in italic bold;

• comments between {{ }}, note after NOTE:

Table of Contents:

>>>01) Launch ASA

>>>02) Set ASA for the Avaya FSACC-SS server

>>>03) Connect to the Avaya FSACC-SS server through ASA

>>>01) Launch ASA

Click on START

after on ALL PROGRAMS

after on SITE ADMINISTRATION

you’ll see

• If it’s the first time you launch it, you’ll see

Make sure the radio button ‘ Add New Voice System ’ is selected and click on OK.

• If it’s not the first time, click on FILE -> NEW -> GENERIC DEVICE

>>>02) Set ASA for the Avaya FSACC-SS server

The ‘ Add Generic Device ‘ screen will open

Type the name the connection on filed ‘ Generic Device Name ‘ (you can name it how you prefer,

FSACC or FSACC-SS are suggested).. Make sure ‘ Local System ‘ is selected under “ Shared Systems “ (it should be by

Default) . Click on NEXT.

NOTE: here we’ll use FSACC-SS

Checkmark ‘ Network Connection ‘ if not present as default. Click on NEXT.

On field ‘ FQDN or IP Address ‘ type hfsacp01.us1.avaya.com, be sure radio button is on ‘ IPv4 ‘ and click on NEXT.

Type 22 in ‘ TCP/IP Port Number ‘ and checkmark ‘ Use SSH Note ‘ box. Click on NEXT.

Sometimes a different port (ex.5022) is used by the system and it’s not possible to change it. In this case, you don’t have

anything to set, just click on NEXT

Click on NEXT

Click on NEXT

Make sure that radio button ‘ I want to log in manually each time ‘ is selected and click NEXT

Click on NEXT

Click FINISH

below click NO

Click on “ TREE “ view or on the arrow of the dropdown menu at the center of the upper taskbar and select the FSACC-SS server

to see the new server configuration you have just created

>>>03) Connect to the Avaya FSACC-SS server through ASA

NOTE: Here you need FSACC-SS Login ID and Password. If you don’t have these credentials, please, ask your manager and / or

technical mentor how to request them.

>>03a) First way to access to the Avaya FSACC-SS server

Open ASA, click on “ TREE “ view on left -down part of the screen -> right click on the Avaya FSACC-SS server -> click on

EMULATION

• If “ Logon Details “ popup window appears

insert

as “Login ID “ : your_FSACC_login

as “ Password “ : your_FSAC_password

and click on OK or press ENTER.

• If “ Logon Details “ popup window doesn’t appear, insert directly credential on the blue screen

as “Login ID “ : your_FSACC_login

as “ Password “ : your_FSAC_password

and press ENTER.

>>02b) Second way to access to the Avaya FSACC-SS server

Open ASA, click on the arrow of the dropdown menu at the center of the upper taskbar -> select the FSACC-SS server

click on START EMULATION on the left column

• If “ Logon Details “ popup window appears

insert

as “Login ID “ : your_FSACC_login

as “ Password “ : your_FSAC_password

and click on OK or press ENTER.

• If “ Logon Details “ popup window doesn’t appear, insert directly credential on the blue screen

as “Login ID “ : your_FSACC_login

as “ Password “ : your_FSAC_password

and press ENTER.