Avaya Media Server Monitoring and Management - … Media Server Monitoring and Management David Lover – Chief Strategy and Technology Officer, Cross

Avaya Media Server Avaya Media Server Monitoring and ManagementMonitoring and ManagementDavid Lover – Chief Strategy and Technology Officer, Cross

2 - Session 715

Layers of Management and MonitoringLayers of Management and MonitoringAccessing the Various LayersAccessing the Various LayersServer StartupServer StartupWeb Interface ToolsWeb Interface ToolsNative Configuration ManagerNative Configuration ManagerMaintenance Web InterfaceMaintenance Web InterfaceExample of using the Media Server as a TFTP Example of using the Media Server as a TFTP ServerServer

Agenda Agenda Server Monitoring and MaintenanceServer Monitoring and Maintenance

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WebWeb--Based Access to S8x00 Media ServerBased Access to S8x00 Media ServerPerform Server MaintenancePerform Server MaintenanceMonitor System Process Status and LogsMonitor System Process Status and LogsCan Also Perform System AdministrationCan Also Perform System AdministrationRequires Java RTE (Requires Java RTE (www.java.comwww.java.com))

Maintenance ArchitectureMaintenance Architecture

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System Access Terminal CommandsSystem Access Terminal CommandsAccessing the ACM software process running on the Accessing the ACM software process running on the Media ServerMedia ServerAvailable as a telnetAvailable as a telnet--type structuretype structureAvailable graphically through Avaya Site Available graphically through Avaya Site AdministrationAdministration’’s GEDIs GEDI


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Gateway AdministrationGateway AdministrationAvailable on G700, G350, and G250Available on G700, G350, and G250Available as a telnetAvailable as a telnet--type structure, embedded web type structure, embedded web manager, or manager, or AIMAIM’’ss Network Manager device managerNetwork Manager device managerAllows Layer 2 or Layer 3 admin of data resources Allows Layer 2 or Layer 3 admin of data resources (Layer 2/3 functionality depends on gateway model)(Layer 2/3 functionality depends on gateway model)

Ethernet ports, WAN Access, DialEthernet ports, WAN Access, Dial--Modem Backup, etc.Modem Backup, etc.Admin of Admin of ““otherother”” resourcesresources

DHCP, TFTP, DHCP, TFTP, DSPDSP’’ss, etc., etc.


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7 - Session 715

Web server access to the Avaya Media Server IP addressAccesses web page with online help

Telnet from customer LAN to the:Server’s IP address (for Linux Access)Media Gateway Processor IP addressLayer-2 Switching Processor IP address

Through the Layer 2 Switching Processor IP addressAccesses the embedded web device manager

Telnet to the server’s IP address to port 5023 to get Communication Manager access

Through Avaya Site AdministrationRemote access through a PPP link (using the Dialup Modem)Through a serial cable (for L2/L3 CLI)

Media Server/GatewayMedia Server/GatewayAccessible in Several WaysAccessible in Several Ways

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After server is powered on, software/firmware is started in the following order

BIOS – Basic Input/Output SystemLILO – The Linux LoaderLinux KernelInitWatchdog

Fires up the Log Manager, License Server, GMM, Arbiter, Duplication Manager, and ACM

Hardware SanityArbiter Activation separation of Server Roles

ActiveStandby

Media ServerMedia ServerStartupStartup

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Media ServerMedia ServerBack to the Web InterfaceBack to the Web Interface

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Media Server Web InterfaceMedia Server Web InterfaceAvaya Installation WizardAvaya Installation Wizard

The Installation Wizard is intended to assist you in the installation and upgrade processes for S8x00 Media Servers and H.248 Gateways (ie G250, G350, and G700).It is designed to get the system up and running in a basic installation as quickly as possible.Is intended for systems that have a Media Server (ICC or LSP or ESS) with the gateways (local or remote locations).Uses wizards as well as pre-compiled Excel spreadsheets for data importation

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Media Server Web InterfaceMedia Server Web InterfaceAvaya Gateway Installation WizardAvaya Gateway Installation Wizard

The Gateway Installation Wizard Installation Wizard is intended to assist you in the installation and upgrade processes for H.248 Gateways (ie G250, G350, and G700).It is intended for gateways that are controlled by a remote Media Server, but do not have a S8300 Media Server locally. Uses wizards as well as pre-compiled Excel spreadsheets for data importation

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Media Server Web InterfaceMedia Server Web InterfaceAvaya Network Region WizardAvaya Network Region Wizard

The Network Region Wizard assists in setting up Network regions for VoIP environments and assigns gateways to network regions.Includes setting of parameters like

Codec SetsIntra-Network Regions ParametersInter-Network Region Parameters (ie CAC Bandwidth)

Settings to better supportFax, TTY, Modems (using pass-through or RelayT.38 Fax calls64kbps clear channel for BRI apps

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14 - Session 715

Media Server Web InterfaceMedia Server Web InterfaceAvaya Native Configuration ManagerAvaya Native Configuration Manager

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16 - Session 715

Media ServerMedia ServerMaintenance Web PagesMaintenance Web Pages

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Media ServerMedia ServerAlarmsAlarms

See current ACM Alarms as well as any Server Alarms

Set the address of the Trap Receivers (like HPO or AIM Network Manager

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Media ServerMedia ServerDiagnosticsDiagnostics

Use the “Match Pattern” Field to find specific info like ipevtfor IP events

The web interface Help Screen is VERY helpful, along with Avaya’s Maintenance documents

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System LogsSystem LogsLogmanagerLogmanager Debug TraceDebug Trace

This log includesAll entries in the ACM “list history” reportIP events (use IPEVT in the “match pattern” Field)Auto trace-route command resultsProcess entries such as restarts, initializations, shutdowns, duplication status, process errors, system alarms, and communication with

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20 - Session 715

Media ServerMedia ServerServerServer ConfigurationConfiguration

This is where you set up things like DNS and NTP

Unless you’re setting up the server for the first time, you should use the “configure individual services”option.

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Media ServerMedia ServerData Backup/RestoreData Backup/Restore

Schedule daily/weekly backups to an onsite and/or offsite FTP server.

It is recommended that you encrypt the file. Just do NOT lose the passphrase or the backup will be unusable.

As of ACM 3.0, emailing of translations is no longer supported.

22 - Session 715

Media ServerMedia ServerSecuritySecurity

Allows or disallows inbound/outbound access for various server based services

You MUST visit this screen if you intend to use on-board services

On-board services can increase usability, but can decrease security

23 - Session 715

Media ServerMedia ServerUse as a TFTP ServerUse as a TFTP Server

Available ONLY on Simplex servers (S8300, S8500, etc).

Requires some Linux access

There are a few ways to do this depending on the tools available

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If there are only a few file, I like to use the “Download Files”section of the Web Management tool.

Doing it this way drops it into a very specific directory on the Linux server (/var/home/ftp/pub/)

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Through the Linux login, you can go to that directory and see the files that you previously uploaded

Change Directory:cd /var/home/ftp/pub

List the files in the current directory:ls -l

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We need to move the files to the root directory of the TFTP server (which is /diskroot/tftpboot/)

Move files:mv sourcefilename destinationdirectory

Ours would be:mv 46xxsettings.txt /diskroot/tftpboot/

We can then change to the TFTP directory and verify the transfer.

27 - Session 715

Layers of Management and MonitoringLayers of Management and MonitoringAccessing the Various LayersAccessing the Various LayersServer StartupServer StartupWeb Interface ToolsWeb Interface ToolsNative Configuration ManagerNative Configuration ManagerMaintenance Web InterfaceMaintenance Web InterfaceExample of using the Media Server as a TFTP Example of using the Media Server as a TFTP ServerServer

Agenda Agenda Server Monitoring and MaintenanceServer Monitoring and Maintenance

28 - Session 715

“Maintenance Procedures for Avaya Communication Manager 3.1, Media Gateways and Servers”http://support.avaya.com/elmodocs2/comm_mgr/r3_1/pdfs/maintenance/03_300432_2.pdf

“Job Aid: What Provisioning Tools and WizardsShould I Use?”http://support.avaya.com/elmodocs2/comm_mgr/r3_1/pdfs/245755_5.pdf

“Maintenance Alarms for Avaya Communication Manager 3.1, Media Gateways and Servers”http://support.avaya.com/elmodocs2/comm_mgr/r3_1/pdfs/maintenance/03_300430_2.pdf

ReferencesReferences

GREAT Documents used to create this presentationGREAT Documents used to create this presentation

http://support.avaya.com/elmodocs2/comm_mgr/r3_1/pdfs/maintenance/03_300432_2.pdf


http://support.avaya.com/elmodocs2/comm_mgr/r3_1/pdfs/245755_5.pdf



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