Avamar 7.1 Exchange 2013 DAG Backup and Recovery

AVAMAR 7.1 EXCHANGE 2013DAG BACKUP AND RECOVERY

Avamar 7.1 Exchange 2013 DAG Backup and Recovery

Table of ContentsTable of ContentsvLab Environment Overview ......................................................................................................................... 3

vLab Backup Environment Overview ................................................................................................................4

vApp Environment Login Details .......................................................................................................................5

Demo Environment Layout ...............................................................................................................................6

vLab Backup and Recovery Demo Scenarios ................................................................................................. 8

Setting up demo environment ..........................................................................................................................9

Exercise #1 : Login into Avamar GUI and execute pre-defined backup policy...................................................21

Exercise #2 : Perform Exchange Granular Level Restore of individual email messages from full database

backup to the original mailbox .......................................................................................................................30

Exercise #3 : Perform Exchange Granular Level Restore of individual email messages from full database

backup to a diffrent mailbox...........................................................................................................................55

Exercise #4 : Perform Exchange Database restore to RDB...............................................................................75

Troubleshooting ......................................................................................................................................... 83

Granular Recovery Not Working ......................................................................................................................84

Mailbox Databases not mounted....................................................................................................................88

Summary and Conclusions ......................................................................................................................... 89

Summary .......................................................................................................................................................90

vLab Environment OverviewvLab Environment Overview

Page 3Page 3Avamar 7.1 Exchange 2013 DAG Backup and Recovery

vLab Backup Environment OverviewvLab Backup Environment Overview

This vLab contains single node Avamar server (Avamar Virtual Edition) as well as virtual Data Domainappliance. These appliances will be used to perform backup and restore tasks using Avamar Softwarefunctionality.

Certain configuration tasks may be required during the course of this exercise in order to access theresources involved.

The environment consists of 4 Exchange 2013 Servers. EX2013-1, EX2013-2 and EX2013-3 are DAGmembers. The EX2013-W is a witness server that is used as a cluster resource for the DAG. They each havedatabases that are actively mounted on each server respectively, plus passive copies that are hosted on theother members. In this vLab you will backup all passive databases using the Avamar Exchange Federationfeature, then restore them using the Avamar Management Console. You will also restore granular items allthe way into the mailboxes to show how efficient the GLR feature can make it for a Backup Administrator.


vApp Environment Login DetailsvApp Environment Login Details

Here is the list of systems and credentials associated with this vLab:

Login CredentialsLogin Credentials


Demo Environment LayoutDemo Environment Layout

This demo environment consists of three MS Exchange 2013 servers in DAG configuration.

Server names are EX2013-1, EX2013-2, EX2013-3.

Each server has 6 mailbox databases DBEX13-[1-3]DB[1-6], default active-passive database copy allocationbetween servers is the following:

DBEX13-1DB[1-6] - active on EX2013-1, passive copies on EX2013-2 and EX2013-3

DBEX13-2DB[1-6] - active on EX2013-2, passive copies on EX2013-1 and EX2013-3

DBEX13-3DB[1-6] - active on EX2013-3, no passive copies on other servers

This layout allows to use EX2013-3 as a standalone server with no replica DB copies and at the same time allthree servers EX2013-[1-3] can be used to demonstrate federated backup scenarios


Avamar Exchange 2013 DAG Environment TopologyAvamar Exchange 2013 DAG Environment Topology


vLab Backup and Recovery DemovLab Backup and Recovery DemoScenariosScenarios


Setting up demo environmentSetting up demo environment

During the course of these demo exercises we will be using Avamar Administrator application, Outlook WebApp and RDP session to Exchange server.

Steps below describe how to properly setup and navigate these management tools.

Avamar AdministratorAvamar Administrator

Connect to Avamar Enterprise ManagerConnect to Avamar Enterprise Manager

1. Start Chrome web browser2. In the address bar type http://ave-03.brsvlab.local/em


Accept security warningAccept security warning

1. Click Advanced.


Accept security warningAccept security warning

1. Click Proceed to ave-03.brsvlab.local. Avamar web service is using self signed certificate and this is why thiswarning appears.


Avamar Enterprise Manager login pageAvamar Enterprise Manager login page

1. Click Login

Launch Avamar AdministratorLaunch Avamar Administrator

1. Select Administrator2. Type "/" in Domain Name3. Click Launch


Log on into Avamar AdministratorLog on into Avamar Administrator

1. Provide password "MCUser1"2. Click Log On


Explore Avamar Administrator dashboardExplore Avamar Administrator dashboard

In these lab exercises we will be working with several management windows

1. Policy2. Backup and Restore3. Activity

Familiarize yourself with interface layouts by clicking on the tabs

Outlook Web AppOutlook Web App

Sign-in to Outlook Web App - accept security warningSign-in to Outlook Web App - accept security warning

1. Open the Chrome browser.


2. go to https://ex2013-1.brsvlab.local/owa/

3. click Advanced.


Sign-in to Outlook Web App - Proceed to OutlookSign-in to Outlook Web App - Proceed to Outlook

1. click on proceed to ex2013-1.brsvlab.local


Sign-in to Outlook Web AppSign-in to Outlook Web App

1. sign in with username "brsvlab\Ex13User22"

2. password "P@ssword1!"

3. click sign in


Note content of user mailbox and folders structureNote content of user mailbox and folders structure

RDP session to Exchange serverRDP session to Exchange server


Establish RDP session to Exchange ServerEstablish RDP session to Exchange Server

1. Click on mRemoteNG shortcut2. In the Connections tab select ex2013-1 and double click


Check status of Exchange databasesCheck status of Exchange databases

1. Start Exchange Management Shell2. Execute command "Get-MailboxDatabase -Status | ft mounted, mountedonserver,name"3. Note Mounted state of databases


Exercise #1 : Login into Avamar GUI and execute pre-defined backupExercise #1 : Login into Avamar GUI and execute pre-defined backuppolicypolicy

Go to policy administration windowGo to policy administration window


Select and review pre-configured backup groupSelect and review pre-configured backup group

1. Select clients domain2. Select Exchange DAG Backup Group3. Click Edit

Group nameGroup name

1. Click on Group Properties Tab

Assigned DatasetAssigned Dataset

1. Click on Dataset Tab2. Click on down arrow


3. Please note custom Dataset created and assigned to the group

Group MembersGroup Members

1. Click on Members Tab2. Please note that Group has only one cluster client assigned, but this client is performing backups for all

databases in Exchange DAG across multiple Exchange Mailbox Servers


Close Edit Group windowClose Edit Group window

1. Click on Cancel button to close Edit Group window


Execute backup for pre-configured backup groupExecute backup for pre-configured backup group

1. Make sure that Exchange DAG Federated Backup Group is still selected2. Click on Run button to execute on-demand backup job


Observe backup job initiatedObserve backup job initiated

1. Click on Close button


Switch to Activity windowSwitch to Activity window

1. Jump to Activity Monitor window by selecting shortcut button at the bottom left


Observe backup progress in the Activity MonitorObserve backup progress in the Activity Monitor

Please note backup initiated for cluster client and backup target being DataDomain device

Wait for backup to completeWait for backup to complete

Please note "Completed" status, "Elapsed" backup time and size of FULL backup of all Exchange databases in DAG


[ OPTIONAL ] Review backup session log[ OPTIONAL ] Review backup session log

1. Select completed job and "Right Click"2. Select View Session Log to view detailed backup session information if needed


Exercise #2 : Perform Exchange Granular Level Restore of individualExercise #2 : Perform Exchange Granular Level Restore of individualemail messages from full database backup to the original mailboxemail messages from full database backup to the original mailbox

This exercise will demonstrate how to recover selected email messages back to the original user mailboxfrom full database backup executed in Exercise #1.

We will be recovering email items for the user [email protected] back to original user mailbox.

Login into Outlook Web App and remove selected email messageLogin into Outlook Web App and remove selected email message

Connect to Outlook Web App using Chrome browserConnect to Outlook Web App using Chrome browser

1. https://ex2013-1/owa/2. Sign in using "brsvlab\Ex13User22" as username and "P@ssword1!" as password


Verify existence of two email messages in the user inbox and then delete themVerify existence of two email messages in the user inbox and then delete them

1. Select Inbox in the folder view2. Select two email messages3. Delete selected messages by Right Click context menu or use DELETE button in the right pane


Observe empty user Inbox and note folder structureObserve empty user Inbox and note folder structure

Locate mailbox database that is hosting user's mailboxLocate mailbox database that is hosting user's mailbox

This step can be skipped if database name is already known or provided by messaging administrator.


Using mRemoteNG shortcut on your desktop establish RDP connection toUsing mRemoteNG shortcut on your desktop establish RDP connection to ex2013-1ex2013-1


Login into Exchange Admin CenterLogin into Exchange Admin Center

1. Click on IE shortcut2. Select Exchange Admin Center tab in the IE3. Login using "brsvlab\exsvc13" as user and "P@ssword1!" as password

Setting up search windowSetting up search window

1. Select recipients2. Select mailboxes3. If DATABASE column is not showing add this column to the view.4. Add DATABASE column if necessary


NOTE: You may see a webapp error pop up. Click OK, it is harmless.


Open the Search WindowOpen the Search Window

1. Click on the magnifying Icon to open the search window.


Searching by mail user nameSearching by mail user name

1. Use search field and type "Ex13User22"2. Click on magnifying glass icon


Take a note of DATABASE name for the user mailboxTake a note of DATABASE name for the user mailbox

Execute GLR recovery from recent backupExecute GLR recovery from recent backup NOTE:NOTE: If you do not accomplish a recovery in thisIf you do not accomplish a recovery in thisstep, the clean up process will not remove the Mailbox Database recovery database _rdb.step, the clean up process will not remove the Mailbox Database recovery database _rdb.


Return to Avamar Activity Monitor and note end time of most recent backupReturn to Avamar Activity Monitor and note end time of most recent backup

Using shortcut at the bottom left jump to Backup, Restore and Manage windowUsing shortcut at the bottom left jump to Backup, Restore and Manage window


Verify that most recent backup existsVerify that most recent backup exists

1. Select client domain2. Select cluster client3. Select Restore Tab4. Select backup date5. Select backup image that has time of backup executed in the Exercise #16. Take a note of backup number, we will be using this backup image in following exercises

Browse destination to clientBrowse destination to client

1. Select backup image2. In the bottom pane select GLR icon3. Select Restore to different location4. Click Browse


5. In the browse window select ex2013-3 host. Only one host is visible because only this host has GLR plug-ininstalled

6. Click OK7. Click OK


Provide credentials for the restore operationProvide credentials for the restore operation

1. If promptedIf prompted, enter Credentials for the restore operation. Username: BRSVLAB\avamarbackupuser Password:P@ssword1!

2. Click OK.


Wait for browse process to complete and select database with user mailboxWait for browse process to complete and select database with user mailbox

1. Select DBEX13-1DB1 database by clicking "+" next to it. NOTE: This is the database you confirmed that theuser mailbox existed on.

2. Click OK


Wait for the database to be mounted to RDB via AvFSWait for the database to be mounted to RDB via AvFS

This mount operation may take some time to complete, wait time between 1 and 2 minutes is expected behavior.


Observe content of database being displayed including user mailboxObserve content of database being displayed including user mailbox

1. Observe content of database being displayed2. Click "+" sign next to the Ex13User22 mailbox


Wait for content of mailbox to be retrievedWait for content of mailbox to be retrieved


Observe content of user mailbox being displayedObserve content of user mailbox being displayed

1. Observe content of user mailbox being displayed2. Click on "+" sign next to Inbox folded to retrieve content of this folder


Select items to recoverSelect items to recover

1. Select both email messages in the user inbox2. Go to Actions3. Select Restore Now


Select restore options and execute restoreSelect restore options and execute restore

1. Select More Options button.2. Enter the credentials for the Exchange Administrator. Username: BRSVLAB\AvamarBackupUser Password:

P@ssword1!3. Click OK in the More Options window.4. Click OK in the Options window.5. Jump to the Activity Monitor using shortcut button on the bottom left


Wait for restore to completeWait for restore to complete

1. Observe completed restore job in the Activity Monitor

Login into Outlook Web App and verify that email messages were recoveredLogin into Outlook Web App and verify that email messages were recovered


Sign in back to Outlook Web App of you have to. Otherwise, you may need to refresh the viewSign in back to Outlook Web App of you have to. Otherwise, you may need to refresh the viewto see the recovered items folder.to see the recovered items folder.

Sign in using "brsvlab\Ex13User22" as username and "P@ssword1!" as password


Observe recovered email itemsObserve recovered email items

1. Click refresh button2. Note that Inbox is still empty but there is new "Recovered Items" folder created with time stamp of recovery.

This is by design to allow user to quickly locate recovered items.


Browse recovered email messages and move them back to InboxBrowse recovered email messages and move them back to Inbox

1. Expand Recovered Items folder (you may need to refresh a minute or two later as the database contentrefreshes)

2. Select both email messages3. Select MOVE to Inbox


Observer email recovered email item back in the user InboxObserver email recovered email item back in the user Inbox

1. All email items were recovered and available in user Inbox2. Recovered Items folder now can be deleted if need be


Exercise #3 : Perform Exchange Granular Level Restore of individualExercise #3 : Perform Exchange Granular Level Restore of individualemail messages from full database backup to a diffrent mailboxemail messages from full database backup to a diffrent mailbox

This exercise will demonstrate how to recover selected email messages to a diffrent user mailbox from fulldatabase backup executed in Exercise #1.

We will be recovering email items from user [email protected] mailbox [email protected] mailbox.

This is scenario applicable in certain cases when employee already left company or for audit purpose.

Please note that if you did not accomplish a recovery in Exercise #2, the clean up process has not ran andyou will have a mounted mailbox recovery database. Please accomplish the restore and allow time for theclean up process to complete.


Login into Outlook Web App and take a note of folders structure and Inbox contentLogin into Outlook Web App and take a note of folders structure and Inbox content

Connect to Outlook Web App using Chrome browserConnect to Outlook Web App using Chrome browser

1. https://ex2013-1.brsvlab.local/owa/2. Sing in using "brsvlab\Ex13User12" as username and "P@ssword1!" as password


Take a note of existing folder structure and content of InboxTake a note of existing folder structure and content of Inbox

1. Select Inbox in the folder view2. Take a note of existing folder structure and content of Inbox


Locate source mailbox database that is hosting user's mailbox from where we will beLocate source mailbox database that is hosting user's mailbox from where we will berecovering email messagesrecovering email messages

This step can be skipped if database name is already known or provided by messaging administrator.

In addition, if student is performing lab exercises in the sequential order it should be already determined that sourcemailbox database name for the Ex13User22 is DBX13-1DB1 database.

Please proceed to the next step or refer to the earlier exercise for details.

Execute GLR recovery from selected backupExecute GLR recovery from selected backup


Return to Backup, Restore and Manage window and select available backupReturn to Backup, Restore and Manage window and select available backup

1. Select client domain2. Select cluster client3. Select Restore Tab4. Select backup date5. Select backup image

Browse destination to clientBrowse destination to client

1. Select backup image2. In the bottom pane select GLR icon3. Select Restore to different location and then click Browse button4. In the browse window select ex2013-3 host. Only one host is visible because only this host has GLR plug-in

installed


5. Click OK6. Click OK


Wait for browse process to complete and select database with user mailboxWait for browse process to complete and select database with user mailbox

1. Select radio button next to database identified in previous steps, in this exercise we using DBX13-1DB1database

2. Click on the "+" sign next to selected database name3. Click OK


Wait for the database to be mounted to RDB via AvFSWait for the database to be mounted to RDB via AvFS

This mount operation may take some time to complete, wait time between 1 and 2 minutes is expected behavior.


Observe content of database being displayed including user mailboxObserve content of database being displayed including user mailbox

1. Observe content of database being displayed2. Click "+" sign next to the Ex13User22 mailbox


Wait for content of mailbox to be retrievedWait for content of mailbox to be retrieved


Observe content of user mailbox being displayedObserve content of user mailbox being displayed

1. Observe content of user mailbox being displayed2. Click on "+" next to Inbox folded to retrieve content of this folder


Select items to recoverSelect items to recover

1. Select both email messages in the user inbox2. Go to Actions3. Select Restore Now


Select More OptionsSelect More Options


Specify Target user mailbox address in More options window, in this exercise we usingSpecify Target user mailbox address in More options window, in this exercise we [email protected]@brsvlab.local

1. In the Target mailbox address field type full address "[email protected]"2. Click OK


Initiate redirected restore by clicking OK in the restore option windowInitiate redirected restore by clicking OK in the restore option window


Close restore requestClose restore request

1. Close restore request window2. Jump to the activity monitor window using shortcut on bottom left


Wait for restore to completeWait for restore to complete

1. Observe completed restore job in the Activity Monitor

Login into Outlook Web App and verify that email messages were recoveredLogin into Outlook Web App and verify that email messages were recovered


Sign in back to Outlook Web App of you have to. Otherwise, you may need to refresh the viewSign in back to Outlook Web App of you have to. Otherwise, you may need to refresh the viewto see the recovered items folder.to see the recovered items folder.


Observe recovered folder with email itemsObserve recovered folder with email items

Note that content of Inbox is still unchanged but there is new "Recovered Items" folder created with time stamp ofrecovery. This is by design to allow user to quickly locate recovered items.


Observe email items recoveredObserve email items recovered

1. Expand Recovered Items folder2. Note username and content of this user Inbox


Exercise #4 :Exercise #4 : Perform Exchange Database restore to RDBPerform Exchange Database restore to RDB

Locate backup image to restore from using Avamar Backup, Restore and Manage windowLocate backup image to restore from using Avamar Backup, Restore and Manage window

In this exercise we will be using backup image created in Exercise #1

Perform restore of selected database to RDBPerform restore of selected database to RDB

In this exercise we will be using database DBEX13-2DB2


Expand Exchange Information StoreExpand Exchange Information Store

1. Select Image Lever Recovery Icon2. Expand object in the left lower pane using "+" sign


Select database and initiate restoreSelect database and initiate restore

1. Select DBEX13-2DB2 database in the bottom right pane2. Go ot Actions3. Select Restore Now


Select ex2013-3 server as destination clientSelect ex2013-3 server as destination client

1. Click Browse in Restore Options window2. Select ex2013-3 as destination client. The reason why we select server #3 in the DAG is because this server

has Avamar GLR plug-in already installed and we will use it in the later exercise3. Click OK4. Click More Options


Restore options selectionRestore options selection

1. Select mount database check box2. Select restore to RDB and Overwrite existing check boxes3. In the RDB database path type N:\db4. In the RDB log path type N:\logs5. Click OK


Page 80Avamar 7.1 Exchange 2013 DAG Backup and Recovery

Initiate restore and close restore request pop up windowInitiate restore and close restore request pop up window

1. Click OK to initiate restore and close restore request pop up window


Go back to Activity Monitor window and wait for the restore of database to completeGo back to Activity Monitor window and wait for the restore of database to complete

Verify RDB creationVerify RDB creation

1. Go to Exchange Management Shell on any of Exchange Servers in mRemoteNG sessions2. Execute "Get-MailboxDatabase -Status | ft mounted, mountedonserver,name" command in the shell3. Observe RDB mounted on ex2013-3 server


TroubleshootingTroubleshooting


Granular Recovery Not WorkingGranular Recovery Not Working

In some cases the Granular Recovery will return no item present in folder

Browse Backup Status returns "No items present in the folder"Browse Backup Status returns "No items present in the folder"


To correct this error do the followingTo correct this error do the following

On ex2013-3:

1. From the exchange powershell run get-mailboxdatabase status | ft mounted,mountedonserver,name.2. Look for the mailbox database ending in _rdb.


Dismount the recovery database if it is mounted.Dismount the recovery database if it is mounted.

1. If mounted = true2. dismount-database Identity DBEX13-1DB1_rdb3. Press enter to take default "Y" to dismount the database


Remove the recovery databaseRemove the recovery database

1. Remove-mailboxdatabase Identity DBEX13-2DB1_rdb.2. Press Enter to accept the default "Y" to remove the recovery mailbox database. Do not remove files.Do not remove files.3. Run another backup of the Exchange environment. Use that backup for restore.


Mailbox Databases not mountedMailbox Databases not mounted

In the event Mailbox Databases are not mounted.

Mounting Mailbox DatabasesMounting Mailbox Databases

1. Open an Exchange PowerShell prompt.2. type in the command 'Get-MailBoxDatabase | mount-database.


Summary and ConclusionsSummary and Conclusions


SummarySummary

Avamar Exchange 2013 DAG Backup and Recovery

Using Avamar for Exchange data protection provides users simple backup and recovery options that address manylayers of backup and recovery requirements.

From entire database recoveries to RDB or directly to the active database, down to restoring a single mail item, AvamarDelivers administrators the flexibility required to sustain business operations for Exchange.

Please review the Avamar Exchange VSS User Guide for more information and plugin options.


Table of ContentsvLab Environment OverviewvLab Backup Environment OverviewvApp Environment Login DetailsLogin Credentials

Demo Environment LayoutAvamar Exchange 2013 DAG Environment Topology

vLab Backup and Recovery Demo ScenariosSetting up demo environmentAvamar AdministratorConnect to Avamar Enterprise ManagerAccept security warningAccept security warningAvamar Enterprise Manager login pageLaunch Avamar AdministratorLog on into Avamar AdministratorExplore Avamar Administrator dashboardOutlook Web AppSign-in to Outlook Web App - accept security warningSign-in to Outlook Web App - Proceed to OutlookSign-in to Outlook Web AppNote content of user mailbox and folders structureRDP session to Exchange serverEstablish RDP session to Exchange ServerCheck status of Exchange databases

Exercise #1 : Login into Avamar GUI and execute pre-defined backup policyGo to policy administration windowSelect and review pre-configured backup groupGroup nameAssigned DatasetGroup MembersClose Edit Group windowExecute backup for pre-configured backup groupObserve backup job initiatedSwitch to Activity windowObserve backup progress in the Activity MonitorWait for backup to complete[ OPTIONAL ] Review backup session log

Exercise #2 : Perform Exchange Granular Level Restore of individual email messages from full database backup to the original mailboxLogin into Outlook Web App and remove selected email messageConnect to Outlook Web App using Chrome browserVerify existence of two email messages in the user inbox and then delete themObserve empty user Inbox and note folder structureLocate mailbox database that is hosting user's mailboxUsing mRemoteNG shortcut on your desktop establish RDP connection to ex2013-1Login into Exchange Admin CenterSetting up search windowOpen the Search WindowSearching by mail user nameTake a note of DATABASE name for the user mailboxExecute GLR recovery from recent backup NOTE: If you do not accomplish a recovery in this step, the clean up process will not remove the Mailbox Database recovery database _rdb.Return to Avamar Activity Monitor and note end time of most recent backupUsing shortcut at the bottom left jump to Backup, Restore and Manage windowVerify that most recent backup existsBrowse destination to clientProvide credentials for the restore operationWait for browse process to complete and select database with user mailboxWait for the database to be mounted to RDB via AvFSObserve content of database being displayed including user mailboxWait for content of mailbox to be retrievedObserve content of user mailbox being displayedSelect items to recoverSelect restore options and execute restoreWait for restore to completeLogin into Outlook Web App and verify that email messages were recoveredSign in back to Outlook Web App of you have to. Otherwise, you may need to refresh the view to see the recovered items folder.Observe recovered email itemsBrowse recovered email messages and move them back to InboxObserver email recovered email item back in the user Inbox

Exercise #3 : Perform Exchange Granular Level Restore of individual email messages from full database backup to a diffrent mailboxLogin into Outlook Web App and take a note of folders structure and Inbox contentConnect to Outlook Web App using Chrome browserTake a note of existing folder structure and content of InboxLocate source mailbox database that is hosting user's mailbox from where we will be recovering email messagesExecute GLR recovery from selected backupReturn to Backup, Restore and Manage window and select available backupBrowse destination to clientWait for browse process to complete and select database with user mailboxWait for the database to be mounted to RDB via AvFSObserve content of database being displayed including user mailboxWait for content of mailbox to be retrievedObserve content of user mailbox being displayedSelect items to recoverSelect More OptionsSpecify Target user mailbox address in More options window, in this exercise we using [email protected] redirected restore by clicking OK in the restore option windowClose restore requestWait for restore to completeLogin into Outlook Web App and verify that email messages were recoveredSign in back to Outlook Web App of you have to. Otherwise, you may need to refresh the view to see the recovered items folder.Observe recovered folder with email itemsObserve email items recovered

Exercise #4 : Perform Exchange Database restore to RDBLocate backup image to restore from using Avamar Backup, Restore and Manage windowPerform restore of selected database to RDBExpand Exchange Information StoreSelect database and initiate restoreSelect ex2013-3 server as destination clientRestore options selectionInitiate restore and close restore request pop up windowGo back to Activity Monitor window and wait for the restore of database to completeVerify RDB creation

TroubleshootingGranular Recovery Not WorkingBrowse Backup Status returns "No items present in the folder"To correct this error do the followingDismount the recovery database if it is mounted.Remove the recovery database

Mailbox Databases not mountedMounting Mailbox Databases

Summary and ConclusionsSummary

Documents

Avamar 7.1 Exchange 2013 DAG Backup and Recovery