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Automotive TestingInternational Distributor Training
September 10 & 11, 2008
Agenda - Thurs. Sept. 11, 2008
8:30-9:30Sales and Product Review
9:30-12:00Distributor Lead Presentations4 Specific cases to be presented
12:00-13:00Lunch
13:00-15:00Distributors to Present/Discuss Sales Efforts
• What is working in your regions• How do position against competition
15:00-17:00Next Steps
• Sales assistance/Marketing support/Sales support• Process improvements• Product Development ideas
XSENSOR Overview
XSENSOR Technology Corporation designs, manufactures and sells advanced pressure imaging systems for use in
patient safety, automotive testing, and sleep.
XSENSOR Overview
Based in Calgary, Alberta, Canada
Founded in 1995
34 employees
Distributors and customers in over 40 countries
Emphasis on innovation and continuous product improvement
Corporate Profile
Sales Regions
XSENSOR Overview
XSENSOR pressure imaging systems are used by automotive, aerospace and military product designers and test engineers throughout their design, testing and process control cycle to measure pressure related issues in seats and tiresNatural product line extension from the medical seating system to the industrial version in late 90sOther higher pressure and higher spatial resolution sensors followed (i.e. tire tread analysis)Most major automotive companies and Tier 1 & 2 suppliers are current customers
Automotive Testing – Market Profile
XSENSOR Overview
XSENSOR pressure imaging systems are used by clinicians to help clients select the best support surface and positioning to reduce or prevent the likelihood pressure ulcersApplication that the company was founded on in 1995 with our strategic partnership with The ROHO GroupOver 1000 customers worldwideCurrent focus is providing the most effective and efficient pressure imaging tool for the clinician
Patient Safety – Market Profile
XSENSOR Overview
Sleep – Market Profile
Initiated in 2003, Sleep is our newest and now largest vertical marketNatural product line extension from medical bed systemMajor clients include Select Comfort, Mattress Firm, and IntelliBed
XSENSOR Overview
FocusFY 2009 Sales Focus 1.Automotive/aerospace Seating – account for majority of our product sales2.Tire Design – growing segment with added sensor offering3.Windshield wiper blade manufacturers – new market potential4.Door Seals/Other automotive focused applications – limited but has possibilities
PD Development projects for FY 2009 - CompletedLX100 sensorLX200 sensorWiper blade sensor – PX100:1.64.02 & PX100:1.160.05PRO v6.0 SoftwareAlterations to X3 PRO Electronics
• USB 2.0• X3 PRO Electronics Platform
Development projects planned for FY 2009 – Yet to beginCapacitive compensation – coming this FallCompensation algorithms – hysteresis/other for LX sensorsData acquisition – speed improvementsWireless for AT applications
Product Offering – Sensors
LX100Seating (LX100:36.36.02, LX100:40.40.02 & LX100:48.48.02) no 40.64??
• Designed for accuracy at low pressures 0.2-4psiLX200
Seating (LX200:36.36.02, LX200:40.40.02, & LX200:48.48.02)• Designed for higher pressures. Not the best option for customers most interested
in low pressure readings• 0.2-15psi• LX100 & LX200 sensors use similar dielectrics
PX100Seating (PX100:36.36.02, PX100:40.40.02, PX100:48.48.02, & PX100:40.64.02)High resolution seating options (PX100:100.100.05 & PX100:100.160.05) Wiper blade (PX100:1.64.02 & PX100:1.160.05)Large low pressure (PX100:48.144.02 & PX100:64.160.02)Other high resolution (PX100:25.100.10, PX100:50.100.10, PX100:100.100.10, & PX100:15.25.05)
PX200PX200 seat sensors have been discontinuedPX200 sensors are available in different resolutions
• PX200 sensors are made with similar dielectrics to PX100 sensors
IX500 SensorsTire Sensors (IX500:256.256.22, IX500:256.256.16, & IX500:128.128.10)
• First two sensors are high resolution and designed for mostly static testing. Made with rigid design
• Third option requires only 2 X3 PRO Sensor Packs and provides a more dynamic image. More flexible
• X3 PRO Software will now interpolate data from 200psi to 250psi
Other IX500 (IX500:40.40.10, IX500:60.60.10, IX500:12.12.05, IX500:15.30.05, & IX500:65.65.04)
• Designed with similar properties to PX100 and PX200 sensors
• Same cover, similar dielectric properties
Product Offering – Sensors
PRO v6.0Latest version of software
• Since release of PRO v6.0 in May 2008, all new customers receive 1 year maintenance program
• Entitles the customer to free upgrades for 1 year from purchase date• They can purchase additional years of maintenance
Upgrade program• Starting Sept. 1, 2008 customers who purchased an X3 PRO System
with PRO v5.0 will be required to pay retail price for PRO v6.0• With the purchase of PRO v6.0 they will be entitled to a 1 year
software maintenance program. • They could also purchase additional years of the maintenance
program
Product Offering – Sensors
Calibration Chambers
3 options available to customers
Sell calibration chambers for lower pressure applications (0.1-4 & 0.2-15psi)
Primarily for seating applications
• Calibration Chamber A – low pressure PX100:36.36.02 chamber
• Calibration Chamber B – discontinued – higher pressure PX100:36.36.02 chamber
• Calibration Chamber C – changed (will not fit sensors 50.8x81.2cm) low pressure chamber
• Calibration Chamber D – changed (will not fit sensors 50.8x81.2cm) higher pressure chamber
Sensors in excess of 15psi will need to be returned to XSENSOR for recalibration.
Product Offering – Calibration Chambers
LX100 Product SheetCompleted
PRO v6.0 Product SheetCompleted
X3 Wiper Blade Sensor – Specification SheetIn progress
Quarterly Summaries - web based - partner updatesIn progress
Automotive Testing: USA http://www.xsensor.com/leads/index.php?link=u3012
Automotive Testing: Germany http://www.xsensor.com/leads/index.php?link=u3004
Communications • Database of 120 customers and 300 leads
• E-communications• Press Releases
Advertising• In progress
SAE International – August, October, December
Marketing Initiatives
AdvertisingIn progress
SAE International – August, October, December
Marketing Initiatives
Distributor Lead Presentations
September 11
Distributor Presentations
30 minute sessions on the following topics:(Questions and discussion encouraged for each session)
–Rene Storms – Automotive seating sales and successes in Germany
interfaceforce Germany
–Takashi Kobayashi – Toyota Japan – switching from Tekscan to XSENSOR
Ken Automation Japan
–Ferdinando Cavallero – Tire sensor sales in Italy
Danetech Italy
–Jean-Luc Barette – Wiper Blade sensor process in France
PMI France
Distributor Lead Presentations and Discussion - 9:30 –12:00
Distributor Presentations
30 minute sessions on the following topics:(Questions and discussion encouraged for each session)
–Rene Storms – Automotive seating sales and successes in Germany
interfaceforce Germany
Distributor Lead Presentations and Discussion - 9:30 –12:00
Automotive Seating
Good start to sell in the market is to convince the OEM customer of the seat manufacturer, means the car manufacturer.
They simply multiply your customers. Car manufacturers usually understand the weak points of this kind measurement and regardless of our specifications, if everyone does the same they think that they at least have a kind of standard. And here is our strongest argument. XSENSOR has a very good repeatability.
Do not hesitate to contact big guys !
This kind of measurement is BOARD-SUITABLE
Don‘t forget: mazing amount of different departments work on the same thing
Automotive Seating
the automotive seat has the biggest contact to a customer, so it is a very important part of a car !
it is an expensive part of the car, option list is very long. Easily you can spend 10-15.000 € for special seats.
lot of components in the seat have influence regarding the comfort
Heating, cooling, massage, adjusting, material….all these units have to be tested (W.E.T, Brose, L&P, Fehrer……)
Automotive Seating
A seat has a big volume and is usually ordered a few hours before the car is produced, so production and quality tests need to be close to the car manufacturer (means just more customers)
These customers offices usually get their budget from sales and their requirements are not so high
………
Automotive Seating
Testing:
comfort +
quality & durability + safety
XSENSOR Advantages:
stability,
creep,
repeatability
80 % is sensing area
flexibility of the sensor
durability of the sensor
Aircraft + Automotive Seating
Do not hesitate to contact customers already using competitors.
These customers will understand our strong points way better than new customers!
In the future all seats may be tested before they are built in the car…..
Seating Misc.
Don‘t Forget :
aerospace market
Railway
Bus and coach
Office chair
(here you see a lot small manufacturers)
Distributor Presentations
30 minute sessions on the following topics:(Questions and discussion encouraged for each session)
–Ferdinando Cavallero – Tire sensor sales in Italy
Danetech Italy
Distributor Lead Presentations and Discussion - 9:30 –12:00
Advantage / Disadvantage
Advantages against TekscanOur Tire Sensor System was less expensive We do not need calibration every day (like Tekscan)Our sensor seems to be more rugged (especially to twist and sheer forces)Our SW X3Pro was more PowerfulWe have standard 294 x 294 mm and 399 x 399 mm sensors at 200/250 psi
XSENSOR Tire Sensor was selected to replace Tekscan because we were considered superior on most of the characteristics:
Disadvantages against TekscanOur Tire Sensor was more expensive
We have only a pressure range of 200 psi (250 psi not calibrated)
We can not provide a “transportable” calibration system for Tire sensors
Agriculture and Off Road
Tekscan has two sensors that are published for large Truck and Agriculture tires:
model 8000Q (69 psi - 618 x 558 mm - 3 mm resolution)model 7100Q (25 psi - 1004 x 914 mm - 5 x 5 mm resolution)
The problem with such sensors is Price (extremely expensive)
Pressure range too low
Sensors are too fragile to twist and sheer forces (that are much bigger in a Agriculture - Truck and Off road tire then in a Passenger tire)
FOR THESE REASONS NO ONE USED TEKSCAN FOR AGRICULTURE & LARGE TRUCK TIRES IN ITALY. MOST OF THE
REASERCH ACTIVITY ON TRUCK AND AGRICULTURE TREAD WAS DONE WITH CARBON PAPER !!!!
Pressure Range
We were quite successful having started selling 3 Tire Sensors Systems for Large Truck and Agriculture applications with custom Sensors 975 x 975 mm sensors, 5.08 mm resolution, pressure range 200 psi (250 not calibrated). Other orders are on the way.
We still have a problem that we hope will be solved by XSENSOR in future, the pressure range is still too low.
Here is an example of a test done on Truck Tire loaded at less then 50% of the capacity.
It is still interesting to use the XSENSOR for Contact Area only but not for the other analysis, and what about reliability of the sensor being overloaded often?
Subsoil Tests
The manufacturers of Agriculture Tires start to consider performing subsoil tests with Pressure Plotting Systems. A methodology is currently under development and could became a standard test required on Agriculture Tires.
It is extremely important to promote our product to the Agriculture Tires manufacturer worldwide because the subsoil test could become a standard test (with a big potential market) and we have the “state of the art” product in this field. Below is an example of sub soil test done at Trelleborg at different depth of soil (demo done with a passenger tire sensor).
Tire Companies in Italy
PIRELLI TYRE
BRIDGESTONE
TRELLEBORG
MARANGONI TYRE
Passengers And TBR Tire
Pirelli and Bridgestone European Technical Centers use Tekscan tire sensors for passenger tires extensively.
Both companies also used Tekscan for TBR (Truck & Bus Radial) tire tread tests
Most common Tekscan sensor used was: model 8050
300 psi - 292 x 968 mm - 192 x 176 sensing - 1 mm resolution
Distributor Presentations
30 minute sessions on the following topics:(Questions and discussion encouraged for each session)
–Jean-Luc Barette – Wiper Blade sensor process in France
PMI France
Distributor Lead Presentations and Discussion - 9:30 –12:00
Wiper Measurement
PM Instrumentation, France , J.L. Barette
The units and the wiper worldNever talk about PRESSURE
The contact area of the wiper to the windshield is about 800 mm by less than 2 mm.
Wiper Measurement
Because of this, we cannot talk about pressure (no surface measured) but we talk about force to the length – N / meter
The wiper people are used to measure the force under the wiper arm, this force could be about 15 N over 800 mm so we have 18.8 N/m
The XSENSOR wiper sensor is calibrated to 32 N/m = 30 mmHg or 0.4N/cm²
Wiper Measurement
What are we looking at ?
Measurement of a very low pressure
Typical wiper profile
What are we looking at ?
Very good repeatability
XSENSOR sensing elements give the same signal for the same pressure.The measurement is the same no matter where the wiper is placed on the sensor.
What are we looking at ?
Why we are better? ( maybe the best …)
Low pressure sensibility, low noise
XSENSOR : from 5 mmHg .Tekscan use a high pressure range ink and amplify the signal. Result - noisy output
NO calibration NO. equilibration
Tekscan users spend 1/4 of their time on this. Result -calibration varies (human error & environmental conditions).
Repeatability of the measurement with low noise
Tekscan – noisy measurements and poor repeatability.
Why we are better? ( maybe the best …)
Time Stability
Tekscan needs to be calibrated every day . Without calibration it is almost impossible to reproduce measurements for more than 2 days
Pad Durability
The Tekscan pad do not last long, needs to be replaced after a number of measurements.
Where are the applications?
Wipers manufacturer for R & D purpose.
Wipers manufacturer for quality control at production level
The car industry for R&D - wiper testing
They control the product and improve the wiping systems of the cars
Car industry for research material on rubber
They test the rubber and the finished product (wiper or door seal)
The Competitor
The Competitor : Tekscan
How many system in France and BelguimValeo : 5 Tekscan systems in FranceBosch : 1 in BelgiumFederal Mogul : 1 in Belguim
Today : 2 XSENSOR systems sold in France and Belgium. 1 to FM, one to PSA
Total need :for R & D (wiper manufacturer) : 8 systems for production (wiper manufacturer) : Important request
Distributor Presentations
30 minute sessions on the following topics:(Questions and discussion encouraged for each session)
–Takashi Kobayashi – Toyota Japan – switching from Tekscan to XSENSOR
Ken Automation Japan
Distributor Lead Presentations and Discussion - 9:30 –12:00
Business Review/Ken Automation
About Ken Automation –Established in 1990, and has been distributer of
XSENSOR since 2006.
Primarily specialized in none destructive testing
equipment in automotive sector in Japan.
Global business partners –Infrared Cameras, Infrared Stress Analysis System (France)
Eddy Current Inspection Equipment (Germany)
Non Contact Ultrasound Inspection System (USA)
Pressure Mapping Imaging System (Canada)
Others
Business Review/Ken Automation
Japanese industrial market history – Tekscan’s resistive sensor dominated.
Limited recognition of XSENSOR’s capacitive sensor
and its excellence in performance.
Ken Automation put top priority to introduce XSENSOR
which has become one of the core product lines handled.
Sales breakdown by sensors/components – Year
(Jan - Dec)Seat Sensor Tire Sensor X3 Display
Calibration Chamber
2006 6 0 1 12007 16 5 1 1
2008 YTD 17 2 1 1
Business Review/Ken Automation
Strengths we offer – Trade show participation
National advertisement
Local web site promotion (More than 200 inquiries)
Demo and reporting
Trade show(Automotive Engineering
Exposition 2008,Car testing 2008, others)
Advertisement(Journal of Society of
Automotive Engineers of Japan,
others)
Top page Tire sensorSeat sensor
http://www.xsensor.jp(Updating the trade show information)
Demonstration and its report for each potential customers
Business Review/Ken Automation
Business history with Toyota Group Companies –
Toyota Group
JtektToyota Industries
Toyota MotorAichi Steel
Toyota Auto BodyKanto Auto Works
Toyota TsushoAisin
Toyota GoseiDenso
Toyota BoshokuTowa Fudousan
Toyota Central R&DDaihatsu
Hino
*1 Two projects (Nos.6 and 12) above have already been budgeted for purchase this year.*2 Those blue colored companies in the group show “shipment made”.
No. Date Group Company Initial Contact Status Application Remark
1 2006/11 Aisin Trade show Shipped Bed
2 2007/6 Denso Web site Lost OEM seat sensor
3 2007/7 Toyota Motor Trade show Shipped Automotive seat
4 2007/8 Toyota MotorRecommended by
No.1Lost Power window
Required more than 200 PSI -> Maybe PPS
5 2007/10 Toyota Motor Trade show Lost Polishing car body -> Maybe Tekscan
6 2007/10 Denso Web site Under study Rubber bushing Competitor is Tekscan
7 2007/12 Toyota Central R&D Advertisement Shipped Automotive seat
8 2008/1 Denso Web site Shipped Automotive seat
9 2008/1 Toyota Boshoku Trading company Shipped Automotive seat
10 2008/3 Daihatsu Web site Shipping Automotive seat Deliver in this month
11 2008/3 Toyota Boshoku Trading company Shipped Automotive seat
12 2008/8 Toyota MotorRecommended by
No.3Under study Seat belt Pressure level is very low.
Business Review/Ken Automation
Tips for business success in Japan –Web site product introduction is one of the strongest tool.
To provide customer satisfaction, below are take for granted.• Quick demonstration report
• Quick response to customer’s inquiries
• Quick reaction to resolve issue, to lead new business generation
Business forecast for XSENSOR –Nissan group is under study for 2009 purchase budget.
Knowledge/recognition of XSENSOR’s performance for tire sensor has already been made by Bridgestone, Toyo Rubber, Sumitomo Rubber, and Yokohama Rubber.
Increased business is expected for 2009 vs. 2008.
Sales Efforts/Focus
September 11
Sales Efforts/Focus
Want to discuss what approach you are using.
Sales Efforts / Focus
What has been effective
• What type of customer do you target
• How are you positioning the product to customers
• How do you compare XSENSOR to the competition
• How does Tekscan pricing/approach compare?
• How do you explain the benefits of our product
• What do you use to convey the benefits method (demo/literature/website/etc)
How are you closing the sale?
What would help you be more successful?
Open Forum 1:00 – 3:00
Next Steps
September 11
Sales Efforts/Focus
Where do we go from here?
Focusing sales efforts
Marketing approaches/assistance
Exposure
Competitors
Product Development/product enhancements
Other topics