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7/21/2019 Automation of Telephone Billing
http://slidepdf.com/reader/full/automation-of-telephone-billing 1/19
PAEA]ODNA BJEEJNL VZVPAG
8
7/21/2019 Automation of Telephone Billing
http://slidepdf.com/reader/full/automation-of-telephone-billing 2/19
PAEA]ODNA BJEEJNL VZVPAG
Gy prdcaft `ahes toa trhnshftjdn frjtarjh di Paeapodna Bjeejnl
@aphrtgant. Jn y prdcaft J h!tdhta toa "jeejn# di padpea $od ohs
taeapodna jn toajr oda dr sodp% Jn hny Paeapodna `aphrtant padpeas
fdas rafaj&a toajr "jees jt hy "a dntoey dr ' dntoey% Paeapodna "jee
hra #anarhta` hffdr`jn# td toa pehns toa !sa rafaj&a hn` toa sfoaa toht
oa ideed$ jn toajr sodp dr oda% Poara hra hny typas di pehns idr toa
padpeas% Poa pehns hra ej(a idr toa edfhe fhees) VP* fhees) hn` JV* fhees%
Pojs systa #anarhtas toa "jees di f!stdar hffdr`jn# td toajr fdnnaftjdn
n!"ar hn` jt ra+!asts ej(a ra+!ast idr pehns) sfoaas) hn` "jees%
,dp!tarj-htjdn js !st jn a&ary pehfa "afh!sa jt sh&a toa dnay) o!hn
arrdrts hn` tja idr toa padpeas%
.
JNPRD@QFPJDN DI ]RDCAFP
7/21/2019 Automation of Telephone Billing
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PAEA]ODNA BJEEJNL VZVPAG
Gy prdcaft fdnthjns toa ideed$jn# typas di d"caftj&as%
8/ Pd ohn`ea hee typas di "jees jnidrhtjdn hffdr`jn# td toajr pehns%
./ Pd praphra toa rafdr`s di pehns toht hra na$ hn` toht hra de`%
'/ ]rd&j`a toa jnidrhtjdn di hee typas di pehns td toajr f!stdar%
=/ Pd hjnthjn toa hee typas di an+!jry rafdr`s hn` toajr tjjn#%
/ Pd #anarhta toa dntoey "jees di phrtjf!ehr f!stdar%
2/ ]rd&j`a toa jnidrhtjdn di Apedyaa $dr(jn# jn toa systa%
'
DBCAFPJYA DI ]RDCAFP
7/21/2019 Automation of Telephone Billing
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PAEA]ODNA BJEEJNL VZVPAG
Poara hra ideed$jn# jnp!ts $ojfo hra #j&an ht toa tja di prdcaft frahtjdn6
08/ ,!stdar jnidrhtjdn td prdfass toa "jees%
0./ ]ehns jnidrhtjdn toht toa phrtjf!ehr f!stdar ideed$%
0'/ Ph(a toa jnidrhtjdn di "hehnfa` f!stdar idr toajr "jees%
0=/ Ph(a toa Vfoaa toht toa f!stdar ideed$s%
0/ Jnp!t toa f!stdar n!"ar%
02/ Apedyaa jnidrhtjdn
01/ Vhehry toht toay th(as%
=
JN]QP PD POA ]RDCAFP
7/21/2019 Automation of Telephone Billing
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PAEA]ODNA BJEEJNL VZVPAG
9ffdr`jn# td toa jnp!t toa prdcaft #anarhtas toa ideed$jn# typas di
d!tp!ts% Poa d!tp!t js #j&an "aed$6
8/ Vahrfo jnidrhtjdn di h phrtjf!ehr f!stdar "y J* n!"ar%
./ *hjey sfoa`!ea di hn Apedyaa%
'/ Gdntoey "jees rapdrt di phrtjf!ehr f!stdars%
=/ Vhehry rapdrt di apedyaas%
/ Lanarhta toa d!tp!t idr toa pehns%
DQP]QP DI POA ]RDCAFP
7/21/2019 Automation of Telephone Billing
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PAEA]ODNA BJEEJNL VZVPAG
h/ Naw Futdgar Antr! "d#uea$
Pojs d`!ea js !sa` td iaa` toa na$ f!stdar jnidrhtjdn hffdr`jn# di
toajr pehns% Jn f!stdar jnidrhtjdn jt th(as toa nha) h#a) h``rass)
fdnnaftjdn n!"ar jn jnp!t% Pojs antry js !sa` jn "jeejn# d`!ea%
"/ Agped!aa Antr! "d#uea
Pojs d`!ea js !sa` td h(a antry di na$ fdjn# apedyaa% <rd oara toa
antry di sthii js h`a $jto hee ojs?oar parsdnhe jnidrhtjdn) `asj#nhtjdn)
nha) `hta di cdjnjn#) h#a) h``rass atf
f/ Agped!aa %hehr! "d#uea$
Pojs d`!ea `ahes $jto toa shehry di apedyaa% <rd oara toa sthii js #j&an
shehry hn` toa antry di raehta` jnidrhtjdn ej(a `hta hn` hd!nt js h`a%
Pojs d`!ea js jpdrthnt idr toa apedyaa:s $od $dr(s jn toa rasth!rhnt%
2
Q%A@ "D@Q&A @A%FRJ]PJDN
7/21/2019 Automation of Telephone Billing
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PAEA]ODNA BJEEJNL VZVPAG
`/ Bjeejnl "d#uea$
Pojs d`!ea ohn`eas toa "jees di h f!stdar% <rd oara toa jnidrhtjdn js
fhn "a th(an ej(a toajr nha toajr rah`jn# toht oa spant jn toajr sodp)
oda atf% Bjee d`!ea !sas toa f!stdar d`!ea td th(a toajr
jnidrhtjdn) ,dnnaftjdn d`!ea td th(a toa fdnnaftjdn n!"ar) pehn toht
toay oh&a th(an atf td #anarhta toa "jee%
a/ ]ehn Antr! "d#uea$
Pojs d`!ea `das toa antry di toa pehns% Poara hra hny typas di pehns
toht toa f!stdar th(as% ]ehn js `asfrj"a` hffdr`jn# td toa nha di pehn)
`!rhtjdn atf%
a' %a(urjt! "d#uea$
Pojs d`!ea prd&j`as toa saf!rjty td toa systa% Poht ahns hny parsdn
fhn ndt !sa toa systa $jtod!t prdpar !sarnha hn` toa phss$dr`% Vaf!rjty
d`!ea js &ary nafasshry idr hny systa idr toa saf!rjty di hny systa%
1
7/21/2019 Automation of Telephone Billing
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PAEA]ODNA BJEEJNL VZVPAG
Pojs prdcaft js di 3*BGV fhta#dry% ;jto toa oaep di tojs fhta#dry $a fhn
jnsart toa `hth &ary ahsjey% Jt hesd `aeatas hn` !p`htas toa rafdr`s &ary ahsjey%
3*BGV js fhph"ea idr ohn`ejn# hee typas di hnjp!ehtjdn &ary ahsjey%
5
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7/21/2019 Automation of Telephone Billing
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PAEA]ODNA BJEEJNL VZVPAG
7
Ra,uat -dr pehn jn-drghtjdn
Ra,uat -dr #apdjt jee
PA&A]ODNA BJ&&
Rapdna -dr jee
FQ%PD"AR PA&A]ODNA
BJ&&JN*
%+P%A"
Ra,uat -dr jee an,ujr!
Rapdna -dr hee t!pa d- an,ujr!
)FFA%% Q]@)PA
> EA4AE *<*
@)P)I&D/ @J)*R)"
FQ%PD"AR
7/21/2019 Automation of Telephone Billing
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PAEA]ODNA BJEEJNL VZVPAG
8>
prd=j#ah((a
h((a
up#hta
h((a
Ra,uat -dr pehn an,ujr!
h((a
%FOA"A8JNID
FQ%PD"AR
*ANAR)P
A
BJJ&
RA]DRP
]rd(a -dr
pehnan,ujr!
"d#uea
Ra,uat -dr jee
]&)N8JNID
h((a
prj=j#a
BJ&&
]RDFA%%
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8 EA4AE *<*
]&)N8JNID
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FQ%PD"AR
BJ&&
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7/21/2019 Automation of Telephone Billing
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PAEA]ODNA BJEEJNL VZVPAG
260 &D*JN $
FD&Q"N N)"A @)P) P+]A @A%FRJ]PJDN
MsarHnha 4hrfohr Msar nha
]hss$dr` 4hrfohr Msar ]hss$dr`
Pypa 4hrfohr Ed#jn Pypa
210 FQ%PD"AR$
FD&Q"N N)"A @)P) P+]A @A%FRJ]PJDN
,!stHj` Jnt ,!stdar j` n!"ar
,!stHnha 4hrfohr ,!stdar nha
,!stHh``rass 4hrfohr ,!stdar h``rass
,!stHfdnthft &hrfohr ,!stdar fdnthft
,!stHsa &hrfohr ,!stdar sa
88
P)B&A %PRQFPQRA
7/21/2019 Automation of Telephone Billing
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PAEA]ODNA BJEEJNL VZVPAG
290 BJ&&8JNID$
FD&Q"N N)"A @)P) P+]A @A%FRJ]PJDN
BHj` Jnt Vtdra "jee j`
BH,!stHj` Jnt Vtdra f!stdar j`
BH`hta *hta?Pja Vtdra ̀ hta di "jee
BHphyHd`a 4hrfohr Vtdra "jee phy d`a
BH`!aHprjfa Jnt Vtdra toa "jee ̀ !a hd!nt
2<0 ]&)N8JNID$
FD&Q"N N)"A @)P) P+]A @A%FRJ]PJDN
]Hj` Jnt ]ehn J`
]Hnha
4hrfohr
]ehn nha
]H`!rhtjdn4hrfohr
]ehn `!rhtjdn
]Hhd!ntJnt
]ehn hd!nt
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7/21/2019 Automation of Telephone Billing
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PAEA]ODNA BJEEJNL VZVPAG
]H&hej`jty4hrfohr
]ehn &hej`jty
2?0 FDNNAFPJDN$
FD&Q"N N)"A @)P) P+]A @A%FRJ]PJDN
,dnHj` Jnt ,dnnaftjdn J`
,dnH`hta *hta?Pja ,dnnaftjdn *hta
,dnHf!stHj` Jnt ,!stdar J`
2:0 %FOA"A$
FD&Q"N N)"A @)P) P+]A @A%FRJ]PJDN
VHj` Jnt Vfoaa J`
VHst`H,hee Jnt VP* fhee
VHedfheHfhee Jnt Edfhe fhees
VH]Hj` Jnt ]ehn j`
230 A"]&D+AA$
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7/21/2019 Automation of Telephone Billing
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PAEA]ODNA BJEEJNL VZVPAG
FD&Q"N N)"A @)P) P+]A @A%FRJ]PJDN
AHj` Jnt apedyaa J`
AHnha 4hrfohr Apedyaa nha
AHh``arss 4hrfohr Apedyaa h``rass
AHd"jeaHnd 4hrfohr Apedyaa d"jea nd
AHpodnaHnd 4hrfohr Apedyaa podna nd
AHsa 4hrfohr Apedyaa sa
AH`dc 4hrfohr Apedyaa ̀ hta di cdjnjn#
2;0 %)&)R+$
FD&Q"N N)"A @)P) P+]A @A%FRJ]PJDN
VheHj` Jnt Vhe J`
VheHhd!nt Jnt Vhehry hd!nt
VheHth(aH`hta *hta?Pja Vhehry th(jn# ̀ hta
VheH,!stHj` Jnt ,!stdar j`
VheH`!aHhd!nt Jnt Vhehry ̀ !a hd!nt
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7/21/2019 Automation of Telephone Billing
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PAEA]ODNA BJEEJNL VZVPAG
8
AR5@J)*R)"
,DNNA,PJDN
,dnH,!stHj`
,dnHj`
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,!stHh``rass
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AHsa
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nt
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7/21/2019 Automation of Telephone Billing
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PAEA]ODNA BJEEJNL VZVPAG
]&)PIDR" Q%A@$
\JN@D\V _]
B)F75AN@ PDD&$
VXE Varvar 2===
IRDNP AN@ PDD&$
Yjsuhe Bhsjf 9.=
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7/21/2019 Automation of Telephone Billing
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PAEA]ODNA BJEEJNL VZVPAG
9itar edd(jn# toa h&hjeh"ea tddes hn` pehtidr) $a hnhey-a` toht 4js!he Bhsjf
2%> hn` VFE VA34A3 .>>> $d!e` "a h "attar dptjdn td `a&aedp toa
prdpdsa` systa% 9s 4js!he Bhsjf prd&j`as LMJ jntarihfa) jt $hs h "attar
dptjdn hs ihr hs edfhtjdn `apan`anfy) afaptjdn ohn`ejn# hn` nat$dr( trhiijf
$hs fdnfarna`%
Po!s jt $hs ans!ra` toht tojs prdcaft $d!e` "a tafonjfheey iahsj"ea jn 4js!he
Bhsjf 2%> hs <rdnt An` hn` VFE VA34A3 .>>> hs Bhf( An` pehtidrs%
VFE Var&ar prd&j`as hn ahsy hn` +!jf( $hy td `asj#n hn` ohn`ea `hth"hsa%
Vd VFE Var&ar js fodsan hs "hf(@an` td toa prdcaft
;jn`d$s ] js fhph"ea di r!nnjn# VFE Var&ar .>>> hn` prd&j`as
fejant?sar&ar an&jrdnant%
81
RA)%DN IDR ]RD]D%JN* )BDYA PDD&%
7/21/2019 Automation of Telephone Billing
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PAEA]ODNA BJEEJNL VZVPAG
Pod!#o toa sdit$hra prasants h "rdh` rhn#a di dptjdns td jts !sars sda
jntrjfhta dptjdns fd!e` ndt "a fd&ara` jntd jtI phrtey "afh!sa di ed#jstjf hn`
phrtey `!a td ehf( di sdpojstjfhtjdn% ]h!fjty di tja $hs hesd hcdr
fdnstrhjnt) to!s jt $hs ndt pdssj"ea td h(a toa sdit$hra iddeprddi hn`
`ynhjf% Ehf( di tja hesd fdpaeea` a td j#ndra sda phrt s!fo hs
stdrjn# de` ras!et di toa fhn`j`hta atf%
Poa ejgjthtjdns di toa prdcaft…
Poa Vysta fhn ndt "a !sa` idr hee typas di "jeejn# jn taeapodna
`aphrtant% Jt fhn "a !sa` td shtjsiy toa ra+!jraant di h spafjijf
typas di "jees dney ej(a taeapodna "jees di jts !sar%
Poa systa ohs ndt ihfjejty di na$ fdnnaftjdn dney heedtta`
fdnnaftjdns "jee hra #anarhta`%
Poa Vysta naa` ;jn`d$s an&jrdnant $jto oh&jn# VFE Var&ar
.>>> hn` 4B 2%> fdnij#!rhtjdn td r!n%
85
&J"JP)PJDN DI ]RDCAFP
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PAEA]ODNA BJEEJNL VZVPAG
Pojs sdit$hra) jn jts f!rrant sfdpa) "hsjfheey anh"eas td h!tdhta ojs?oar
"jeejn# di jts !sar% ;oan toara js h edn# +!a!a di f!stdars) hn` $hjtjn# idr
toa phy toa "jee hffdr`jn# td toajr rah`jn#s antjdn ojs?oar atars ajtoar jn
oda dr sodp%
9 ejttea jsth(a fhn ras!et td edss) sd idr toa rad&he hee toasa typa di
jsth(as hn` hndhejas tojs sdit$hra js `a&aedpa`% Pojs prdcaft js &ary
!sai!e $oan hn de` f!stdar fdas idr ojs "jee% Poa "jee n!"ar $jee sod$
hee jnidrhtjdn:s di toa f!stdar hn` toajr fdnnaftjdn n!"ar hn` hny
typas di jnidrhtjdn%
Jn i!t!ra tojs prdcaft $jee "a dnejna !sjn# toa 4B%NAP tafonded#y% Pojs js
toa dst jpdrthnt tojn# idr tojs sdit$hra%
Jn i!t!ra tojs prdcaft $jee ideed$ toa fejant?sar&ar hpprdhfo idr jts fejant%
87
IQPQRA %FD]A DI ]RDCAFP