Automating the Corrective Action Plan

Allison MilesState of Pennsylvania

Background

Issues

Volume

Duplication

Turnover

Reporting

Planning

• Collect information• Ease of use• Report efficiently

Format

• Statewide access• Multiple usersAccess

• Who will use it?• How to train them?Train

Implementation

Piloted Fall 2011

Final Rollout

May 2013

Overhaul Summer

2014

Main Menu

Error Description

Corrective Actions

• EPP List- Single Office

• Statewide EPP list

• Error Report

• Activity Report

• Errors with Activities Report

Reporting

• Allison Miles– Director of Corrective Action– amiles@pa.gov

Contact Information