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Automating Quality Assurance and CPD Processes for Regulated Professions. Overarching Issues. Competing Legislation. Legal requirement for mandatory QA of professional membership vs. personal privacy protection legislation Know (or develop) your policy on these matters: - PowerPoint PPT Presentation
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Overarching Issues
Competing LegislationLegal requirement for mandatory QA of professional
membership vs. personal privacy protection legislation
Know (or develop) your policy on these matters:
What registrant data will the College need to see to assure compliance?
What registrant data will be accessible only to the registrant and NOT the College?
What about a record of completion, only?What about aggregated data?
Fit With Existing IT and WebsiteRegistrant/Member
databaseA bridge required to
registrant data base, what data will be passed (minimum), initial import, frequency of updates?
Password protected area on websiteSingle log on for users
Fit with existing QA/CPD processesIf it can be described it
can be automatedA generic solution will
not doBad news: in all cases a
custom build is required but...
Good news: across professions there are common elements to the QA/CPD process
Common elements of QA/CPS Processes
Registrant:
Reflective practiceAssessment/Self
AssessmentPlan learningRecord learning
activityE-portfolio
3 user profiles: Registrant, Assessor and Administrator
Common elements of QA/CPS Processes
Assessor/Auditor:
SampleAssess against
criteriaReport outcomes
3 user profiles: Registrant, Assessor and Administrator
Common elements of QA/CPS Processes
Administrator:
Monitor ReportRemindPlan process
development
3 user profiles: Registrant, Assessor and Administrator
Reflective Practice (P)
Scope of practice (automated checklists)
Practice environment (automated checklists
Emerging technology for the profession (pre-populate)
Emerging issues for the profession (flagged by administrator across all registrants)
Personal profile (uploads to an e-portfolio):
Automation is typically wizards for recording information RE:
• Current job role
• Performance review(s)
• Prior education, certifications
• Further education
• References
• Presentations
• Articles
Assessment/Self Assessment (P)
Self assessment against professional standards (rating scale, feedback on aggregated data)
3rd party (peer, co-worker) assessment against professional standards Objective test of professional knowledge, case studies (on line quizzing,
scrambled, timer, etc.), can pre-populate learning plan.
Automation is typically:
Learning Plan (A)
Learning GoalRationale for this GoalResources for the Goal (can be
live link to learning material)Planned activityAnticipated outcomeAnticipated completion dateEvaluation of Learning goal
Auto populated but registrant can add delete using typically a wizard to record:
Record of Learning Activity (A)Automation is typically a wizard:
Audit/Assess• Auto generate random
sample• Auto inform selected
registrants• Assign assessor (admin)• Assessor does on line
review against online criteria• Reports online to
Administrator• Administrator informs
registrant
Administrator
Administration and monitoring; add delete record
Run Reports; completed not completed, item discriminators
Remind (can be automated) 30 days left before end of CPD complete period
Review aggregate data; plan process development
Annual enhancements to process; revised standards, revised test of knowledge
Needs administrative functionality for:
Benefits
Relational database, powerful reporting, data mining
Accessible archiveManageable system that
enhances complianceAnnual costs of compliance
are reducedEase of use for registrantsAuditable records