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Automatic Optimization for a
Clustering Based Approach to Support
IT Management
Can BOZDOGAN, Nur ZINCIR-HEYWOOD, Yasemin GOKCEN
Faculty of Computer Science
Canada
1
Network Information Management and Security (NIMS) Lab
http://projects.cs.dal.ca/projectx/
Introduction
• We propose a system for automatically
optimizing a decision support system for IT
management tasks in order to manage
problems in IT environments.
• Fixing failures and problems is a time
consuming job and it is costly.
2
Network Information Management and Security (NIMS) Lab
http://projects.cs.dal.ca/projectx/
Framework
3
Network Information Management and Security (NIMS) Lab
http://projects.cs.dal.ca/projectx/
Problem(Title) and Solution Sample From Experience Data Sets
4 Network Information Management and Security (NIMS) Lab
http://projects.cs.dal.ca/projectx/
GOAL
2) (Previous)
Three main steps:
reating core clusters
xpanding clusters
ophistication - Fine tuning of the cluster
Five parameters:
Dictionary Threshold
Cluster-Cluster Similarity Threshold
Cluster-Document Similarity Threshold
Document-Document Threshold
Content Value
1) (Proposed)
Individual Representation:
Network Information Management and Security (NIMS) Lab
http://projects.cs.dal.ca/projectx/ 5
Evolutionary Component of MOGA
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Network Information Management and Security (NIMS) Lab
http://projects.cs.dal.ca/projectx/
Data Sets Employed
• PrincetonDS : Desktop Computing, Services & Facilities, Navigating the Web, Operating
Systems, and Policies and Guidelines
• ParallelsDS : Parallels Desktop for Mac, Parallels Desktop for Upgrading to Windows 7
Licensing, Activation & Registration, Parallels Sphera, Parallels Helm, Parallels Confix, Parallels
SiteStudio, Parallels Plesk Products, and Parallels Virtuozzo Containers
• GoDaddyDS : Registering Domain Names, SSL Certificates, and Express Email Marketing.
7
Network Information Management and Security (NIMS) Lab
http://projects.cs.dal.ca/projectx/
Experiments and Results
Performance Metrics
8 Network Information Management and Security (NIMS) Lab
http://projects.cs.dal.ca/projectx/
Experiments and Results
Network Information Management and Security (NIMS) Lab
http://projects.cs.dal.ca/projectx/ 9
Performance Metrics
Experiments and Results
• Algorithms and Distance Measures Results
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Average Precision, Recall and Standard Deviation calculated for
each technique on all databases
Network Information Management and Security (NIMS) Lab
http://projects.cs.dal.ca/projectx/
Experiments and Results
• Algorithms and Distance Measures Results
11
Fbetween and Fwithin calculated for each technique on all
databases
Network Information Management and Security (NIMS) Lab
http://projects.cs.dal.ca/projectx/
Conclusions
• Possible to automate
• Possible to adapt and optimize
• For different publicly available dataset
12 Network Information Management and Security (NIMS) Lab
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Questions?
13
Network Information Management and Security (NIMS) Lab
http://projects.cs.dal.ca/projectx/