LEVEL 1
Tier
ed-A
rchi
tect
ure LEVEL 4LEVEL 3LEVEL 2
StationComputer
The Headstrong solution operates at level 3 and 4 of a 4-tiered
AFC architecture.
Headstrong is a global consultancy with a 25-year track record
of delivering expertise across business processes, strategic
consulting and technology through its global delivery and sourcing
model. Headstrong helps its clients realize value from their
business and technology initiatives while leveraging a steadfast
heritage (as James Martin + Co) of strong methodologies and global
program management.
The Automated Fare Collection System (AFC) Solution is a
back-office systems solution for Transit Smart Card Service
Providers, Card Issuers, and Clearing Houses, developed for the
Hong Kong and Taipei City smart card systems and currently being
implemented for Melbourne's smart card ticketing solution.
©2006, Headstrong (HK) Ltd. All rights reserved. CONFIDENTIAL
AND PROPRIETARY INFORMATION. Use or disclosure of the data
contained in this document is subject to the written permission of
Headstrong (HK) Ltd.
Automated Fare Collection System
GENERIC and OPEN BUSINESS MODELService Provider core system is
used for several Service Provider (SP) systems (rail, bus, car
park, ferry) enabling the easy addition of core functionality for a
new SP type Central Clearing House processes generic financial
transactionsCard Issuer and Central Clearing House systems are
independent and allow for a single or multiple card issuer
configuration Data Transport System (DTS) API can link to
third-party central processing systems. Available as a binary API
or web service interface (XML)
RICH IN FUNCTIONALITYAddresses the business and operational
requirements for Central Clearing House, Issuer, and Service
Provider Systems (see list of Business Processes supported)Provides
a rich set of system management utilities such as system dashboard
and event log monitor, file transfer monitor and batch processing
console, catalogue editor for multi-language capability
BEST VALUE PLATFORMOperating System: Windows 2003Database
System: Oracle RDBMS
INTEGRATION FRAMEWORKThe Data Transport System (DTS) is the glue
that integrates the system participantsSupports both asynchronous
and synchronous message queuing Handles 80+ business objects
validations (hotlist, expired card, remaining value discrepancy,
missing transactions, expired transactions, unsold card, remaining
value reached negative limit) Handles 100+ data-related validations
(checksum or CRC, authentication, data type: numeric, string and
dates, mandatory and NULL value, value range constraints,
referential integrity duplicate)Handles file transfers between
system participants, and interfaces with external interfaces such
as the bank network to check add value transactions against
hotlisted cards, and internet-based transaction history
requests
Global Headquarters4035 Ridge Top Road, Suite 300 Fairfax, VA
22030 USA
Main : +1 703 272 6700 Fax : +1 703 272 2000
Center of Excellence for AFC SolutionManila Global Delivery
Center, 15/F Export Bank Plaza Sen. Gil Puyat cor. Chino Roces
Avenue, Makati City, 1200 Philippines
Main : +63 2 886 1888 Fax : +63 2 886 1899
Southeast Asia HeadquartersRooms 1815-1816, 18/F Hutchison
House,10 Harcourt Road,Central,Hong Kong
Main : +852 2866 8989 Fax : +852 2866 8283
For more information, visit us at www.headstrong.com or email us
at
[email protected]
The modular design allows easy addition of new reports in the
future.
Issuer system provides graphical charts for an easy way of
determining card stock levels at a glance.
Extensive patronage and financial reports
ISSUER SYSTEMThe Issuer applications support the business
processes that enable the issuer to manage the smart card life
cycle.
The main issuer business processes supported include:
Stock Management - Enables the issuer to manage card receipt,
initialization, distribution to load agents, and inventory
management.Card Master Validation - Transactions are validated
against the Issuer’s database on card master account information
and transaction history to detect fraud (e.g. duplicate
transactions, transactions made on a hotlisted or unsold card).Card
Master Inquiry - Allows cardholders to access card and transaction
information via Web or IVRS interface.Refund Management - Provides
a facility to receive and process refund applications from the
cardholder.
Business Processes
©2006, Headstrong (HK) Ltd. All rights reserved. CONFIDENTIAL
AND PROPRIETARY INFORMATION. Use or disclosure of the data
contained in this document is subject to the written permission of
Headstrong (HK) Ltd.
BR-200605-015-3-AFC
CLEARING HOUSE SYSTEMThe clearing house applications process
transactions for settlement, generate settlement reports, manage
centrally defined system parameters, and centrally track the smart
card system equipment.
SERVICE PROVIDER SYSTEMThe service provider applications enable
the service providers to collect and validate transaction data,
manage and track service provider smart card equipment, and
generate ridership information.
The generic service provider business processes supported
include:
Transaction Validation - The Service Provider performs its own
calculation of daily revenue and performs most of the validations
as the Clearing House.Device Management - Manage and track Service
Provider equipment from registering of new equipment to
decommissioning.Equipment Operating Parameter Management - Enables
the Service Providers to define equipment operating parameters such
as the fare matrix, operating calendar, and transaction message
formats, then transmit these parameters to the smart card
equipment.Reports Generation - Generate ad hoc and batch-driven
reports.
The Headstrong AFC Solution for Service Provider includes the
following reports:o Settlement o Device Breakdowno Device Statuso
Passenger Complaintso Station Summary Reporto Traffic Information
Reporto Invalid Transactiono Exception List/Summaryo Audit
Summary
Why Headstrong for AFC Solution?Comprehensive back-office
solution for the transit smart card ecosystemProven provider of AFC
Solutions (Hong Kong, Taipei, Melbourne)Extensive knowledge of the
transportation and smart card businessOffers full range of
integration servicesStrong methodologies and global program
management background
The main clearing house business processes supported
include:
Transaction Validation - Transactions arechecked for integrity
(e.g. transactions from a lost or stolen device and invalid
authentication keys). This determines whether transactions are
valid for settlement.
Settlement - Calculates the daily amounts due to/from system
participants based on valid transactions, including transaction and
clearing fees.Key Management - A secure stand-aloneapplication
handles key generation and distribution to smart cards, smart card
equipment, and authentication of smart card transactions.
Device Management - Enables the Clearing House to centrally
register and track system-wide smart card devices.Equipment
Operating Parameter Management - Allows the Clearing House to
define centrally-managed equipment operating parameters and
transmit them to the other system participants.Reports Generation -
Generate ad hoc andbatch-driven reports.
The Headstrong AFC Solution for Clearing House includes the
following reports:o Settlemento Settlement Analysis Claimo Load
Agent Fee Analysiso Transfer Discounto Total Share in Liabilityo
Invalid Transaction List/Summaryo Exception List/Summaryo
Transaction Data & Audit Register Reconciliationo Audit
Summary
Flexibility of defining settlement charges
The Headstrong AFC Solution for Issuer includes the following
reports:o Stock Distributiono Stock Change Historyo Card
Allocationo Lost/Unsold Cartono Card Stock Inventoryo Initialized
Cardo Card Saleo Personalized Cardo Malfunctioned Cardo Autopay
Enablement/Disablement o Card Personalizationo Add Value Resendo
Deferred Refundo Lost Cardo Hotlisted Cardo Initialization
Exceptiono Invalid Transaction List/Summaryo Exception
List/Summary
Maintenance and inquiry screens for card management and
control
Hotlist Management - Manage the list of cards prohibited access
to the system.Reports Generation - Generate ad hoc and batch-driven
reports.
