For additional information about BMC Education Services, please visit us at www.bmc.com/education. 1

BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. 2013 BMC Software, Inc. All rights reserved.

BMC Technical Certification Program Certification Brief BMC Certified Professional: BMC Server Automation 8.2 Practical Exam

CERTIFICATION NAME

BMC Certified Professional for BMC Server Automation

CERTIFICATION EXAM CODE

AUTO-CERT-SA82-PP

REQUIRED PREREQUISITES

Pass the BMC Certified Professional: BMC Server Automation 8.2 Online Assessment

TARGET AUDIENCE

Individuals responsible for implementing BMC Server Automation 8.2

PRACTICAL EXAM DETAILS

Exam duration is 5 days

Exam will be offered in a BMC Education Services training facility

Classroom environment with individual servers

Proctored by BMC Education Services

Participants must bring a laptop

Purpose of Exam Companies implementing BMC Server Automation realize full value only when their solution is effectively implemented. To ensure implementations are performed to best practice standards, BMC Software maintains a technical certification program.

The BMC Certified Professional for BMC Server Automation practical exam will validate the technical competencies and expertise needed to deploy and configure versions 8.1 and 8.2 of BMC Server Automation (BSA) along with the associated reporting module, BMC Decision Support for Server Automation (BDSSA).

Skills Tested Participants will be tested on their ability to perform the following skills:

Implement a BSA and BDSSA infrastructure based on customer requirements

Use best practices for installing, configuring, and securing BSA and BDSSA

Perform RBAC configuration based on customer requirements

Use General Workspace Organization best practices

Upgrade a BSA and BDSSA environment from 8.1 to 8.2

Perform general BSA administration

Troubleshoot a non-working BSA and BDSSA environment

Getting Started Step 1. Register and pay for the BMC Certified Professional: BMC Server Automation 8.2 Online Assessment. You will receive access to the study kit and the certification online assessment.

Note: Participants will have access to the certification online assessment for a period of 90 days after registering and will have up to three opportunities to pass the certification online assessment. Participants who do not pass the certification online assessment after the third attempt may register and pay to regain access to the certification online assessment and study kit.

Step 2. Study and prepare for the certification online assessment and practical exam. Allow a minimum of six weeks to study and prepare.

Step 3. Pass the BMC Certified Professional: BMC Server Automation 8.2 Online Assessment.

Step 4. After passing the certification online assessment, register and pay for the BMC Certified Professional: BMC Server Automation 8.2 Practical Exam.

For additional information about BMC Education Services, please visit us at www.bmc.com/education. 2

BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. 2013 BMC Software, Inc. All rights reserved.

BMC Technical Certification Program Certification Brief BMC Certified Professional: BMC Server Automation 8.2 Practical Exam

COURSE REGISTRATION

Choose from the following options to register for a BMC Education Services course:

Register online for BMC Software courses at:

www.bmc.com/education

Or, contact your BMC Education Advisor for help with registration

RETAKE POLICY

Participants who fail the Practical exam may register and pay for the next available offering of the Practical exam

Self-Study Kit When participants register and pay for the certification online assessment, they will receive access to a study kit developed by industry experts. The self-study kit is designed to help prepare for the certification online assessment and practical exam; it is not intended to be a formal piece of training. The study kit is self-paced and contains built-in knowledge checks designed to reinforce understanding of the product. Table 1 (below) describes the topics covered in the study kit.

Recommended BMC Software Courses In preparing for the certification online assessment and practical exam, relying solely on the study kit may not be sufficient. To supplement your knowledge and skill level, and to help build proficiency with the solution, the following BMC Education Services courses are strongly recommended.

BMC Server Automation 8.2: Whats New (WBT)

BMC Server Automation 8.2: Foundation Part 1 (WBT)

BMC Server Automation 8.2: Foundation Part 2

BMC Server Automation 8.2: Foundation Part 3

Recommended Product User Manuals

BMC Server Automation Suite 8.2

BMC Decision Support for Server Automation 8.2 (5 Report Viewers, 1 Query Studio)

Recommended Field Experience

Minimum one year experience deploying BSA and BDSSA in an MS Windows and Unix/Linux environment

For additional information about BMC Education Services, please visit us at www.bmc.com/education. 3

BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. 2013 BMC Software, Inc. All rights reserved.

BMC Technical Certification Program Certification Brief BMC Certified Professional: BMC Server Automation 8.2 Practical Exam

For additional information about BMC Education Services, please visit us at www.bmc.com/education. 4

BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. 2013 BMC Software, Inc. All rights reserved.

BMC Technical Certification Program Certification Brief BMC Certified Professional: BMC Server Automation 8.2 Practical Exam

Table 1: Study Kit Modules

Module Title Topics

Module 1: Architecture BSA architecture

Project tools

Module 2: Uninstalling BMC Server Automation (BSA) Cleanly removing BSA to prepare for a fresh install

Module 3: Installing BSA Installing BSA and configuring the required components

Module 4: Logging In and blcontent Setting up a BSA environment

Module 5: RBAC Role Based Access Control (RBAC) system within BSA

Configuring RBAC

Module 6: Workspace Structure Importance of having a clearly defined workspace structure in BSA

Configuring BSA workspaces

Module 7: Licensing Licensing systems required with BSA

Module 8: Troubleshooting Best practices and methods for troubleshooting a non-working BSA environment

Module 9: Administration Transitioning from managing servers in the environment to managing the BladeLogic system

Module 10: Installing BDSSA Setting up and installing a working BDSSA environment

Module 11: BDSSA ETL Extract, Transfer, and Load (ETL) process

Setting up and configuring a working ETL system

Table 1: Study Kit Modules