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Australian Front-line Policing Communications: The Next Decade Presented by Grant Pitman Acting Chief Superintendent Queensland Police Service Slide 2 What are the business drivers for Police (and Emergency Services) for future technology? Improved Officer and Community safety Increased Command and Control effectiveness Improved Communications resilience Greater communications, operational efficiencies and effectiveness Increased Police visibility Greater interoperability Slide 3 What applications and infrastructure will be required to support business drivers? Highly effective communications Improved common and control infrastructure Intelligent systems Seamless Mobile Communications Environment Comprehensive awareness and decision making systems CAD systems Slide 4 What applications and infrastructure will be required to support business drivers? cont Interoperability systems and standards between agencies Integrated front line communications network Slide 5 What external issues will impact on the successful use of Integrated Communications Systems? Front-line Officer dissatisfaction/overloading Lack of service delivery Public Inquiries (Victorian Bushfires, NATO and Iraq) Resilient Communications Resilient Technology Resilient Networks National Co-ordinating Committee for Government Radio Communication Slide 6 What external issues will impact on the successful use of Integrated Communications Systems? cont Queensland Service Delivery and Performance Commission Queensland Government Q2 through ICT document Law Enforcement Security Radio Spectrum Committee National Counter-Terrorism Plan Major Events Planning Australian Digital Economy and NBN Systems Security US Senate Inquiry Slide 7 Slide 8 What are the Operational Benefits? Officer safety integrated communications and mobile services Removes geographical boundaries (CAD) Dynamic talk groups Alternative networks Virtualisation of Communication Centres, Stations and Officers Combined operations Responsiveness, visibility and public confidence /participation Slide 9 What are the Operational Benefits? cont High level capacity for resiliency Improved work performance (Mobile Services) Field reporting, service delivery and community safety Interoperability between LEAs and ESOs (Disaster Management) Slide 10 What will be the future Policing state? Multiple communications channels/devices radio, satellite, telephony, mobile data/voice Officer safety alert systems Full facts for tasks situational awareness Seamless Roaming and Mesh Networks Communications Centres integrated and converged technologies Command and control without boundaries, common Standards and Practices Slide 11 Slide 12 What will be the future Policing state? cont Police Vehicle Multi Technology Communication, CAD, AVL, GIS, Crime Mapping Services across Fixed, Mobile Voice and Data Networks Communications Training of police to use technology including ANPR, CCTV, e-licenses and biometrics Technology support services 24 x 7 Resilience and converging technology Back up measures for loss of technology Slide 13 What will be the future Policing state? cont 000 calls, MIR, Alert Systems SMS pictures/text, websites, Facebook etc Technology belts Intelligence applications, R&D, Crime Prevention Relationships with LEAs and ESOs Slide 14 Slide 15 Challenges for the Future State and Federal common objectives and sustainability National Broadband Network Funding for ICT Police & Emergency Services Changes in Government priorities Dependency Program of Works Communications Change Management Standards and Training Technology changes and life-cycles Benefits Realisation Slide 16 Questions? Challenges in Implementing Future Front-line Communications Technologies Will Break Barriers