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Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP [email protected] www.capitoline.eu

Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP [email protected]

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Page 1: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

Auditing a Data Centre – But to What Standard?

Barry Elliott, RCDDCapitoline LLP

[email protected]

Page 2: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

Data Centre AuditingData Centre Auditing• Capitoline has audited over 30 data centres in

the UK, Ireland, Netherlands and the Middle East

• Capitoline is the audit partner for the Amsterdam Internet Exchange and Cisco EMEAN t t h th t ti• No two customers have the same expectation from a data centre audit

Page 3: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

What are the motives to obtain a DC audit?What are the motives to obtain a DC audit?• Their customers require it

N d t d t d ‘Ti ’ ti• Need to understand ‘Tier’ rating• Know they have problems but need an external

lt t t fi th t t f f diconsultant to confirm that to free up funding• Have current and severe operational problems

and need to start the overhaul/replacementand need to start the overhaul/replacement process

• Need ISMS audits such as ISO 27000• Need ISMS audits such as ISO 27000• Need to know their green/CO2 /PUE position• Want compliance with H&S and other legislation• Want compliance with H&S and other legislation

Page 4: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

About 50 separateseparate standards that could be applied to a ppdata centre plus many national requirements

Page 5: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

Tier RatingTier Rating

The UpTime Instit teThe UpTime Institute

=TIA 942

=BICSI 002=

Page 6: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

‘Tier’ StandardsTier Standards• TUI is a design philosophyg p p y

– Tier 1, basic requirements– Tier 2, redundant components, p– Tier 3, concurrently maintainable– Tier 4, Autonomous fault toleranceTier 4, Autonomous fault tolerance

• TIA 942, a prescriptive design guideBICSI 002 some different ideas• BICSI 002, some different ideas

Page 7: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

ISMSISMSInformation Security

Management standards

Page 8: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

ISO 27000 Series

Page 9: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

ISO 27002 Code of PracticeInformation technology Security techniques Code of practice forInformation technology — Security techniques — Code of practice for

information security management

1. Introduction and scope2. Terms & definitions3. Structure of the Standard4. Risk assessment and treatment5 S it li

Big on questions but proposes no answers

5. Security policy6. Organisation of information security7. Asset management8. Human resources security8. Human resources security9. Physical and environmental security10. Communications and operational management11. Access control12. Information systems, acquisition, development & maintenance13. Information security incident management14. Business continuity management15 Compliance15. Compliance

Page 10: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

Do you handle credit/debit card transactions or keep financial data?

Page 11: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk
Page 12: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

U S RequirementsU.S. Requirements• Sarbanes-Oxley Act• Health Insurance Portability and accountability

Act• Gramm-Leach Billey Act• State level legislation• Payment card industry standard• International Traffic in Arms Regulationsg

Page 13: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk
Page 14: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk
Page 15: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk
Page 16: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk
Page 17: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk
Page 18: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk
Page 19: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

Green CredentialsGreen Credentials• 2001 European Directive on Energy

performance in Buildings• 2006 Building Regulations Part L

2006 EU E S i Di ti• 2006 EU Energy Services Directive• 2007 Climate Change Bill• Server and Data Center Energy Efficiency• Server and Data Center Energy Efficiency,

Public Law 109-431, April 2007

Code of Conduct on DataCode of Conduct on Data Centres November 2008

Page 20: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

Make Your Reputation by Inventing a Metric

• The Green Grid• The Green Grid• Environmental Protection Agency, EPA• US Department of Energy, DoEUS epa e o e gy, o• Silicon Valley Leadership Group• Mckinsey• The UpTime Institute• Leader Environmental Design, LEED• BREEAM• Transaction Processing Performance Council, TPPC

Page 21: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

Data Centre MetricsData Centre Metrics

DCiE Data Centre infrastructure Efficiency

DCiE =IT equipment Power

DCiE Total facilities Power

Power Usage Effectiveness, PUE = 1

DCiE

Advantages – SimpleDisadvantages – the servers, though taking most of the energy, may not actually be doing any useful work

Page 22: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

Energy Usage Effectiveness EUEEnergy Usage Effectiveness EUE

Energy Star is developing an ‘improved ‘metric* called

E U Eff ti (EUE) T t l E / UPS EEnergy Usage Effectiveness (EUE) = Total Energy / UPS Energy

•EUE is based on energy, not power•Total Energy includes all fuels (electricity natural gas diesel etc )Total Energy includes all fuels (electricity, natural gas, diesel, etc.)•EUE is based on source energy, not site energy•Source Energy is the total amount of raw fuel required to operate the buildingg

Page 23: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

•Build on existing ENERGY STAR platform with methodology similar to existing ratings (1-100 scale)g ( )•Usable for both stand-alone data centers and data centers housed within office or other buildings•Offer the ENERGY STAR label to data centers with a rating of 75 or higher

Page 24: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

The UpTime InstituteThe UpTime Institute • Data Center Energy Efficiency and productivity

(DC-EEP) Index• DC-EEP=(IT-PEW) x (SI-EER)• IT-PEW=IT Productivity per embedded watt• SI-EER=Site Infrastructure Energy Efficiency

(same as PUE)• TUI say average SI-EER is 2.5 or 40%

Page 25: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

Data Centre AuditingData Centre Auditing• What does the customer want to achieve?• Use the right audit package to answer the

customer’s questions/requirements• Select from the range of appropriate standards

available. There is no one standard that fits all i trequirements

• An audit includes business processes not just ph sical attrib tesphysical attributes

Page 26: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk
Page 27: Auditing a Data Centre – But to What Standard? - BICSI a... · Auditing a Data Centre – But to What Standard? Barry Elliott, RCDD Capitoline LLP belliott@capitoline.co.uk

Thank youThank you

Barry Elliott, RCDDCapitoline LLPCapitoline LLP

[email protected] capitoline euwww.capitoline.eu