Attitude Ppt Final

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    An attitude is a learned predisposition, an evaluative statement

    either favorable or unfavorable toward a given object, a person

    or an event.

    Attitudes are narrow as they represent our feelings, thoughts

    and behavioral tendencies towards a specific object or situation.Over a period of time our attitudes unless we strongly believe in

    them also undergo a change.

    It express an individual's positive or negative feelings about

    some object.Attitude have a past, present and future; they evolve from past

    experience, they guide our current behavior and can direct our

    development in the future.

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    Nature of attitude

    1.Attitudes refer to feelings and beliefs of

    individuals or groups of individuals.

    2.The feelings and beliefs are directed

    towards other people, object or ideas.

    3.Attitude constitutes a psychologicalphenomena which cannot be directly

    observed.

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    4.Attitudes are gradually acquired over

    a period of time starts right fromchildhood and continues throughout

    the life of a person.

    5.All people irrespective of their status

    and intelligence hold attitude

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    1. Informational or cognitive component: it consists of beliefs,

    values, ideas and other information a person has about theobject. It makes no difference whether or not this

    information is correct or real. The cognitive component is

    sometimes referred to as opinion.

    2. Emotional or affective component: it basically consist of the

    feelings,sentiments,moods and emotions a person has

    towards an individual, event object or sitution.this

    component is concerned with the evaluation and emotion

    and often expressed as like or dislike, goods or bad, pleasing

    or displeasing, favorable or unfavorable. the expression of

    warmth, love, hate and other emotional expression also

    belong to the affective component. For example Ifeel

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    3. The behavioral component; it consist of the tendency of aperson to behave in a particular manner towards an

    object. For example Ill never call them again

    Out of three components only the behavioral componentcan be directly observed

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    Experience: People gain experience informing attitudes by coming in direct

    contact with an attitude object.

    Association: People are highly influenced by

    the major groups or associations to which

    they belong. Our geographic region,religion, educational background, race

    etc.all influence our attitudes strongly.

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    Family: Individuals develop certainattitudes from their family members-

    parents, brothers,sisters,etc. the family

    characteristics influence the individualsattitude patterns to which he is initially

    exposed.

    Peer group: As people approach their

    adulthood, they increasingly rely on their

    peer groups for approval/attitude.

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    Society: Social class and religious affiliation

    also play a vital role in forming attitudes of

    an individual. The culture, language and

    the structure of society, all provide an

    individual with the boundaries of his initial

    attitude.

    Personality factors: Personality differences

    between individual play a major role in the

    formation of attitude.

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    Attitudes serve a number of functions. According to

    katz,attitudes serve four important functions:

    1.Adjustment functions: people strive to

    maximize the rewards and minimize thepenalties in their external environment.

    Attitudes are the means for reaching desired

    goals or for avoiding undesirable results.Attitudes are the expression of sentiments

    based on experiences in attaining the motive

    satisfaction.

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    2. The ego-defensive function: people normally

    expend a great deal of their energies in theprocess of learning to live with themselves.

    Many of our attitudes serve the function of

    defending our self-image.for instance, whenpeople cannot admit their inferiority feelings,

    they project their feelings over some

    convenient minority group and bolster theiregos by showing attitudes of superiority

    towards this minority groups.

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    3. The value-expression function: many attitudes serve

    another functions in term of positive expression of an

    individual in the minds of other people. Value-

    expressive attitudes, according to katz,not only give

    clarity to the self image but also mould that self-

    image closer to the hearts desire. Attitudes makepeople either bond or clash. They allow us to tell

    others our opinion and views.

    4. The knowledge functions: the world can be aconfusing and strange place, attitude help us to

    organize our social world, thus making the world

    more familiar and predictable.

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    Lawler porter model

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    Value of reward (Box 1) People desire various

    outcomes (rewards) which they hope to achievefrom work. The value placed on a reward

    depends on the strength of its desirability.

    Perceived effortreward probability (Box 2) It

    refers to a persons expectation that certain

    outcomes (rewards) are dependent upon a

    given amount of effort.

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    Effort (Box 3) is how hard the person tries, the

    amount of energy a person exerts on a given activity. It

    does not relate to how successful a person is in

    carrying out an activity. The amount of energy exerted

    is dependent upon the interaction of the input

    variables of value of reward and perception of the

    effortreward relationship.

    Abilities and traits (Box 4). Porter and Lawler suggest

    that effort does not lead directly to performance but is

    influenced by individual characteristics. Factors suchas intelligence, skills, knowledge, training and

    personality affect the ability to perform a given

    activity.

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    Role perceptions (Box 5) refer to the way in which

    individuals view their work and the role they should

    adopt. This influences the type of effort exerted. Role

    perceptions will influence the direction and level of

    action which is believed to be necessary for effective

    performance.

    Performance (Box 6) depends not only on the amount

    of effort exerted but also on the intervening influences

    of the persons abilities and traits, and their role

    perceptions. If the person lacks the right ability orpersonality, or has an inaccurate role perception of

    what is required, then the exertion of a large amount of

    energy may still result in a low level of performance or

    task accomplishment

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    Rewards (Boxes 7A and 7B) are desirable

    outcomes. Intrinsic rewards derive from theindividuals themselves and include a sense of

    achievement, a feeling of responsibility and

    Recognition. Extrinsic rewards derive from the

    organization and the actions of others and include

    salary, working conditions and supervision etc.

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    Perceived equitable rewards (Box 8).

    This is the level of rewards people feel

    they should fairly receive for a given

    standard of performance. Self-rating of

    performance links directly with the

    perceived equitable reward variable.

    Higher levels of self-rated performance.

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    Satisfaction (Box 9). This is not the same

    as motivation. It is an attitude, an individuals

    internal state. Satisfaction is determined by

    both actual rewards received and perceived

    level of rewards from the organization for a

    given standard of performance. If perceivedequitable rewards are greater than actual

    rewards received, the person experiences

    dissatisfaction. The experience ofsatisfaction derives from actual rewards that

    meet or exceed the perceived equitable

    rewards.

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