THURSDAY, MAY 1210:15 a.m. -11:15 a.m.

Christopher Ridenhour Liberty Lutheran

“be the difference”Our 2016 The difference is you. You expand the world of possibilities for aging every day -- making a difference in the lives of millions of older adults across the country. Our LeadingAge Gulf States and Louisiana Assisted Living Association members have shown an outstanding dedication to enhancing the lives of

older adults so that they may thrive as they age. Join us with your peers for motivational and educational sessions that explore how you can continue to excel in the senior living/aging services field and continue to be the difference.

Except for a gifted few, most of us aren’t born with critical skills to resolve conflicts, build effective teams and inspire full engagement from everyone around us. With theatrics and humor, healthcare professional and motivational coach Christopher Ridenhour holds up a professional mirror, showing us how to leverage emotional intelligence and nurture it in our colleagues. The result allows us to increase productivity; develop competent teams and a healthy workplace culture. This interactive and participatory session will celebrate our skills, challenge us like an honest friend, and support our growth as a leader.

Christopher Ridenhour is the Director of Employee Engagement Training for Liberty Lutheran. Christopher encourages Liberty employees to consider how interpersonal relationships impact our customer service and organizational culture initiatives. Participants walk away with strategies and techniques that increase employee engagement, accountability, and passion from both front line staff as well as Liberty’s leadership team. Among his areas of expertise: change management, team building, diversity education, career rejuvenation, and staff competency development. Christopher has also presented both nationally and locally to appreciative and energized conference audiences.

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Conference ScheduleThursday, May 12Time CEs Housing Professionals Management/

OperationsDementia/Clinical/Direct Care

Other

7:00 am – 5:30 pm Registration/Help Desk8:15 an-9:45 am 1.5 1A

Tips & Techniques for Working with Residents with Dementia in Independent Senior HousingCaren Silverlieb, MMHS

2AAvoiding Legal Pitfalls Arising from Employee Use of Social MediaFred Preis

3ABehavioral Expressions: Overcoming that “B” Word in DementiaDana Territo, Alzheimer’s Services of the Capitol Area

4AManagement of Digital Inquiries and Developing Effective Digital Lead Management StrategiesJonathan Hurst-Sneh

9:45 am – 10:00 am Break10:00 am – 10:15 am Introductions and Special Event Presentation10:15 am -11:15 am 1.0 Keynote – be the difference11:15 am – 12:30 Awards Luncheon

12:30-2:00 p.m.

1.5 1CIs It Social Bullying? Assessing and Intervening with Older AdultsMarsha Frankel, LICSW; Caren Silverlieb

2CTuned In, Turned Up, Tapped Out or Turned Off? Engaging the DisengagedChristopher Ridenhour

3CHow can new technologies, environmental modifications and staff training be used to best improve the quality of life for residents with dementia?Dr. Jeffrey Keller

4CMitigating Legal Risks to Senior Living Settings-Resident by ResidentGina D’Angelo, RN, BSN, MBA, NHA, CLNC, RAC-CT

2:00 pm – 2:15 pm Break

2:15 pm - 3:45 p.m.

1.5 1DTips & Techniques for Working with Residents with Mental Illness in Senior HousingMarsha Frankel, LICSW; Caren Silverlieb

2DLight’em Up or Let’em Go!Christopher Ridenhour

3DPut the drugs down and turn the music upJack York, It’s Never 2 Late

4DEstate Planning in LouisianaLisa Finn, Rabalais Law

3:45 pm – 4:00 pm Break

4:00pm - 5:30 p.m.

1.5 1ETips & Techniques for Working with Residents with Mental Illness in Senior Housing (Cont’d from 1D)Marsha Frankel, LICSW; Caren Silverlieb

2EThe Culture Effect: Unlock the Secrets to why people leave and why they stayCasey Lankow, MA

3EDignified DiningSara Ferrier, RD, CDN, CSG

4EPerson Centered CareGwendolyn Wilburn, RN-BC, Sylvia J. Oliver, BSN, RN

5:30 pm – 7:00 pm Mix & Mingle SocialFriday, May 138:00 am – 8:30 am Business Meeting Members Only

8:30 am - 10:00 a.m.

1.5 1FHUD UpdateColleen Bloom, LeadingAge

2FWhat’s Muddying Your Waters! Piloting a Course through Organization ConflictClaudia Blumenstock, LNHA

3FRestorative Undisturbed Sleep at Night – A Key to Good HealthSue Ann Guilderman, RN, BA, MA

4FPerson Centered Care(repeat of 4E)Gwendolyn Wilburn, RN-BC, Sylvia J. Oliver, BSN, RN

10:00 am – 10:15 am Break

10:15 pm-11:45 a.m.

1.5 1GHUD UpdateColleen Bloom, LeadingAge

2GVery Funny! Using Humor to Lighten the Living and Working EnvironmentClaudia Blumenstock, LNHA

3GRestorative Undisturbed Sleep at Night – A Key to Good HealthSue Ann Guilderman, RN, BA, MA

4GARCP DAL/Survey UpdateLyn Savoie

11:45 am – 3:30 pm Lunch with Exhibitors

2:15 pm-4:15 p.m.

1.5/2.0

1HEnergy Star Portfolio SoftwareTBA, HUD-Asset Management

2HHow Happy Would You Be? Understanding Life from the Resident’s PerspectiveClaudia Blumenstock, LNHA

3HRestorative Undisturbed Sleep at Night – A Key to Good HealthSue Ann Guilderman, RN, BA, MA

4HARCP DAL/Survey UpdateLyn Savoie

Please note: participant is not required to follow a specific track

Schedule of EventsTHURSDAY – MAY 12, 20168:15 am – 9:45 a.m.

1A Tips & Techniques for Working with Residents with Dementia in Independent Senior Housing

It is estimated that 11% (one in nine) older adults suffers from dementia. That jumps to 38% for people over the age of 85. Often, a great deal of staff time in housing is consumed by a few residents suffering from dementia. Assisting a resident who is confused, repetitive, paranoid, wandering or agitated requires a trained and compassionate staff.

Participants in this session will build their skills with tips, techniques and suggested language to assist them to communicate effectively with residents with dementia. The session offers much more than the tools. It also reinforces a format of teamwork for staff of various departments to strategize solutions together to ease residents with dementia burdens.

Faculty: Caren Silverlieb, MMHS

2A Avoiding Legal Pitfalls Arising from Employee Use of Social Media

This session will cover the significant legal issues that impact social networking and how an employer can reduce the risk.

Faculty: E. Frederick Preis, Breazeale, Sachse & Wilson, LLP

3A Behavioral Expressions: Overcoming that “B” Word in Dementia

When you experience agitated or aggressive behaviors in an individual with dementia, do you see that as a means to better communication? By building relationships, you can learn key communication strategies in order to manage ‘behavioral expressions” in a more positive manner, as well as effective measures in redirection

Faculty: Dana Territo

4A Management of Digital Inquiries and Developing Effective Digital Lead Management Strategies

Use of digital technology is vital in today’s world of marketing — even in the field of senior living. There is no question that one of the most crucial components to a senior living community’s marketing strategy is and should be maintaining a website’s digital leads. With 50% or greater inquiries now coming through websites, effective management of those leads is critical to occupancy success and the community's reputation. By mystery shopping sales teams, gathering insight

including response time and responder language, is key to overall lead management success.

This session will give examples of how to manage digital inquiries and develop effective digital lead management strategies, within the field of senior living. The presentation will include statistics and examples on how this will make a difference in your marketing tactics. Learn ideas on what resonates with older adults when it comes to response time, methods of communication, and new tools and solutions to consider when communicating with leads.

Faculty: Jonathan Hurst-Sneh, Glynn Devins

10:00 am – 11:00 a.m

1B Keynote “be the difference”Christopher Ridenhour (see Keynote Page)

12:30 pm – 2:00 p.m.

1C Is It Social Bullying? Assessing and Intervening with Older Adults

This session will differentiate social bullying from other bad behavior; describe common characteristics of bullies and those likely to be targeted; provide assessment and intervention strategies that involve the entire community (including bystanders) in creating a welcoming, accepting community.

Faculty: Marsha Frankel, LICSW and Caren Silverlieb, MMHS

2C Tuned In, Turned Up, Tapped Out, or Turned Off? Engaging the Disengaged

The beeps, tweets, dings, and riiiiiings, are the notes in the soundtrack of today’s technology-driven world. While our gadgets provide us with quick and easy access to information, they also take away the focus and mindfulness necessary for effectiveness in our work and personal life. The machines are closer than ever to taking over the world. VOICEMAILS, TEXTING, POSTING, TWEETING, BLOGGING, FRIENDING, REPLY, REPLY, REPLY! The "present moment" is calling and it misses you. This interesting and interactive session will reintroduce you to your sanity by offering tips and ideas for how to stay engaged, while also encouraging engagement from others.

Faculty: Christopher Ridenhour, Liberty Lutheran

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Session Descriptions

3C How can new technologies, environmental modifications and staff training be used to best improve the quality of life for residents with dementia?

This dementia care presentation will focus on describing the latest research findings in the areas of dementia monitoring and dementia management. The presentation will describe what research is telling us in terms of how to optimally modify the environment, and identify specific aspects of staff training that need to be improved, in order to promote maximum benefit for residents with dementia. In addition, the presentation will also provide the latest findings on how the incidence and management of dementia is likely to change in the coming decades. Taken together, participants in this presentation will walk away learning the latest in how focused staff training, environmental modification, and new technologies designed to monitor changes in resident behavior/health, can be used to improve the quality of life for residents with dementia.

Faculty: Dr. Jeffrey Keller, Institute of Dementia Research and Prevention/Pennington Biomedical

4C Mitigating Legal Risks to Senior Living Settings-Resident by Resident

A forum of interactive learning and discussion will examine the factors creating increased risk for litigation within senior living setting. Through the process of understanding the triggers that expose nursing to litigated incidents, the learner will gain insights and a practical working knowledge of how to limit individual and facility exposure while improving the quality and care experience for the resident and family/POA.

Faculty: Gina M. D’Angelo, RN, BSN, MBA, NHA, CLNC, RAC-CT 2:15 pm – 3:45 p.m.1D Tips & Techniques for Working with Residents with Mental Illness in Senior Housing

A great deal of staff time in housing is consumed by a few residents living with mental illness. Assisting a resident who is agitated, paranoid, delusional or manic requires a trained and compassionate staff.

Participants in this session will be able to build their skills with tips, techniques and suggested language for a variety of situations. The session offers tools and reinforces a format of teamwork for staff of various departments to strategize solutions together to ease residents’ burdens.

Faculty: Marsha Frankel, LICSW and Caren Silverlieb, MMHS

2D Light’em Up or Let’em Go!If we were honest, we’d recognize that our websites paint near-perfect pictures for potential residents and their families. As you walk through the halls, however, does EVERYONE really appear as engaged as they do on your home page? Imagine the levels of success your stakeholders would experience if each staff member “embraced change”, “owned problems”, and took “personal accountability” for their part in creating a service-driven community.

“Smile” trainings never work, and “Be Nice or Else” campaigns destroy morale. Additionally, there is absolutely no proof that “Employee of the Year” raises your staffs’ ability or desires to show up to work ON FIRE! Transforming our organizational cultures requires each of us become role models for the behaviors and attitudes we expect from others. Do you know the NO# 1 reason no one makes New Year’s resolutions? We start out with great intentions, but fail to execute. Right? While everyone recognizes the AMAZING benefits the come with Staff Engagement, the actual tools and actions are useless without commitment. Light’em Up or Let’em Go!, promises to take you into the hearts and minds of your colleagues to reveal what inspires and motivates them to truly LIVE your organization’s Mission, Vision and Values. This unique offering will serve as the Train-the-Trainer for anyone interested in becoming a “Certified Staff Whisperer.” Bring an open mind, and your best attitude.

Faculty: Christopher Ridenhour, Liberty Lutheran

3D Put the drugs down and turn the music upImprovements in today’s technology have impacted our lives in countless ways. We use technology to stay connected to our families, our friends and the outside world. There is no reason not to take these same benefits that we enjoy and allow older adults with dementia to benefit as well. The technologies discussed in this session are off the shelf, readily available, often times inexpensive devices that can dramatically change the paradigm of dementia. A special emphasis will be dedicated to highlighting technologies that can reduce the use of psychotropic drugs.

Faculty: Jack York, It’s Never 2 Late

4D Estate Planning in LouisianaThis session will cover Louisiana successions/probate, Revocable Living Trusts and Medicaid planning.

Faculty: Lisa Finn

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Session Descriptions

4:00 pm – 5:30 p.m.1E Tips & Techniques for Working with Residents with Mental Illness in Senior Housing(continuation of 1D)

A great deal of staff time in housing is consumed by a few residents living with mental illness. Assisting a resident who is agitated, paranoid, delusional or manic requires a trained and compassionate staff.

Participants in this session will be able to build their skills with tips, techniques and suggested language for a variety of situations. The session offers tools and reinforces a format of teamwork for staff of various departments to strategize solutions together to ease residents’ burdens.

Faculty: Marsha Frankel, LICSW and Caren Silverlieb, MMHS

2E The Culture Effect: Unlock the secrets to why people leave and why they stay – data-driven insights gained fromover 15,000 healthcare employees This session will explore both original research and analysis of existing research showing the impact of organizational culture and person-manager fit in predicting tenure, performance, and engagement. Actionable, proven strategies, informed by this research, will be shared and discussed to provide attendees with concrete strategies to increase manager and supervisor effectiveness and impact employee engagement levels – both of which affect resident quality of life.

Faculty: Casey Lankow, MA

3E Dignified DiningThis session provides ideas and steps on how to create a resident-centered dining experience for residents with dementia, and also shares information for providers on how to identify and nutritionally support the unique needs of memory care residents.

Faculty: Sara Ferrerio, RD, CDN, CSG

4E Person Centered Care PlanPerson Centered Care is a culture change including environmental factor, training efforts, services, and values. Nurse will be able to define Person Centered Care and demonstrate knowledge of care planning.

Faculty: Gwendolyn Wilburn, RN-BC; Sylvia J. Oliver, BSN, RN

FRIDAY – MAY 13, 20168:30 am – 10:00 a.m.1F HUD Update

This session will cover HUD Notice 2015—10, “Guidance…on Excluding the Use of Arrest Records in Housing Decisions”, HUD Notice 2015-06, “Program Eligibility…in Accordance with HUD’s Equal Access Rule (regardless of sexual orientation or gender identity), MOR’s, HUD’s position on implementing “smoke free buildings”, Fair Housing Testing, and Disparate Impact.

Faculty: Colleen Bloom, LeadingAge

2F What’s Muddying Your Waters! Piloting a Course through Organization Conflict

When human beings interact, there are times that differing opinions, antagonistic behavior or edgy attitudes can leads to disputes, controversy or even hostility. How do we harness energy to tackle challenges from a clear perspective? How do we discern the difference between true disagreement and perceived differences that cause misunderstandings? What if utilizing some new techniques bolsters the way in which we approach each person, each situation, each challenge, each day? This interactive session offers the opportunity to explore the role of perceptions in conflict. It provides creative problem-solving strategies and resources to manage conflict using positive techniques to attain productive outcomes.

Faculty: Claudia Blumenstock, LNHA

3F Restorative Undisturbed Sleep at Night – A Key to Good Health

CMS and long-term care providers have never considered sleep as an integral part of the plan of care and services provided for the resident. This Restorative Sleep Vitality Program (RSVP) is a combination of nationally recognized evidence-based, sleep hygiene research studies and the application of cutting edge practices to enhance residents’ sleep & wake. Empira is challenging some of the standards of practice and operational procedures for providing cares and services in skilled nursing facilities.

Faculty: Sue Ann Guilderman, RN, BA, MA

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Session Descriptions

4F Person Centered Care Plan(repeat of 4E)Person Centered Care is a culture change including environmental factor, training efforts, services, and values. Nurse will be able to define Person Centered Care and demonstrate knowledge of care planning.

Faculty: Gwendolyn Wilburn, RN-BC; Sylvia J. Oliver, BSN, RN

10:15 am – 11:45 a.m.1G HUD Update

This session will cover HUD Notice 2015—10, “Guidance….on Excluding the Use of Arrest Records in Housing Decisions”, HUD Notice 2015-06, “Program Eligibility…in Accordance with HUD’s Equal Access Rule (regardless of sexual orientation or gender identity), MOR’s, HUD’s position on implementing “smoke free buildings”, Fair Housing Testing, and Disparate Impact.

Faculty: Colleen Bloom, LeadingAge

2G Very Funny! Using Humor to Lighten the Living and Working Environment

Sometimes we take ourselves too seriously! Working in a health care setting appropriately dictates that we behave respectfully and professionally to residents and peers. We are cautious not to step on a line that might be misinterpreted. However, “Used appropriately, humor can relieve the stress of a situation, help people cope with difficult situation, help people bond with others, or be used as protection from a painful situation.” It may be though, that we do not understand how to create good-natured interplay, which is suitable and lightens our daily interactions. This session offers participants the opportunity to consider how to inject innocent fun and laughter into the lives of residents and staff. This forum will discuss the benefits of humor and provide techniques and tools to bring back to participants’ facilities.

Faculty: Claudia Blumenstock, LNHA

3G Restorative Undisturbed Sleep at Night – A Key to Good Health

CMS and long-term care providers have never considered sleep as an integral part of the plan of care and services provided for the resident. This Restorative Sleep Vitality Program (RSVP) is a combination of nationally recognized evidence-based, sleep hygiene research studies and the application of cutting edge practices to enhance residents’ sleep & wake. Empira is challenging some of the standards of practice and operational procedures for providing cares and services in skilled nursing facilities.

Faculty: Sue Ann Guilderman, RN, BA, MA

4G ARCP DAL/Survey Update TBAFaculty: Lyn Savoie, Keane Miller

2:15 am – 4:15 p.m.1H Energy Star

Use and implement the Energy Star/Porfolio Manager software

Faculty: TBA

2H How Happy Would You Be? Understanding Life from the Resident’s Perspective

There is an imperceptible trend weaving its way through the lives of our elders. A subtle fading of experiences that bring meaning and purpose to one’s life is taking place. As physical and cognitive skills decline, the attention of older adults, their family members and caregivers turns to putting in place the highest quality of medical and support services possible. With this as an appropriate main-focus, engaging aging with meaningful living and joyful experiences often plays a small role in the “care” model. These life experiences, however, define and sustain us and provide the hope and optimism that nurtures one’s spirit. This session offers the opportunity to explore loss of purpose from the perspective of a resident. It provides concepts that teach participants how to understand other viewpoints and tools and resources to help reestablish.

Faculty: Claudia Blumenstock, LNHA

3H Restorative Undisturbed Sleep at Night – A Key to Good Health

CMS and long-term care providers have never considered sleep as an integral part of the plan of care and services provided for the resident. This Restorative Sleep Vitality Program (RSVP) is a combination of nationally recognized evidence-based, sleep hygiene research studies and the application of cutting edge practices to enhance residents’ sleep & wake. Empira is challenging some of the standards of practice and operational procedures for providing cares and services in skilled nursing facilities.

Faculty: Sue Ann Guilderman, RN, BA, MA

4H ARCP DAL/Survey Update TBA Faculty: Lyn Savoie, Keane Miller

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Session Descriptions

Bloom, ColleenLeadingAge2519 Connecticut Avenue, NWWashington, DC  20008Cbloom@leadingage.org

Blumenstock, ClaudiaCopernicus, Inc407 Taylor RoadHoneoye Falls, NY 14472(585) 329-2071(585) 624-3412 faxClaudia.blemenstock@gmail.com

D’Angelo, GinaGD Solutions, LLC2713 Rocky Glen WayEllicut City, MD 21043(410) 440-8476Gdsolutions1@aol.com

Ferrerio, SaraMorrison Community Living(716) 998-0348sferrerio@iamorrison.com

Frankel, MarshaClinical Director of Senior Services Jewish Family & Children's Service 1430 Main StreetWaltham, MA 02451

Guildermann, Sue AnnEmpira Inc.7485 Office Ridge CircleEden Prairie, MN 55344(952) 259-4477sguilder@empira.org

Hurst-Sneh,Jonathan GlynnDevins11230 College Blvd.Overland Park, KS 66210(913) 491-0600jhurst@glynndevins.com

Keller, JeffreyInstitute for Dementia Research and Prevention/Pennington Biomedical6400 Perkins RoadBaton Rouge, LA 70808

225-892-0464

jkeller@mytk3.com

Finn, LisaRabalais Law2424 Edenborn AvenueSuite 170Metairie, LA 70001(504) 274-1980(504) 274-1941 faxLisa.finn@rabalaislaw.com

Oliver, SylviaBrookdale Senior Living111 Westwood Place, Suite 400Brentwood, Tennessee 37027Sylvia.oliver@brookdale.com

Preis, FrederickAttorneyLabor and Employment Law SectionBreazeale, Sachse & Wilson, L.L.P.LL&E Tower, Suite 1500909 Poydras StreetNew Orleans, Louisiana 70112-4004(504) 584-5470(504) 584-5452 fax

Fred.Preis@bswllp.com

Ridenhour, ChristopherLiberty Lutheran250 Bethlehem PikeAmbler, PA 19002(215) 495-2590(267) 464-7738 faxcridenhour@libertylutheran.org

Silverlieb, CarenDirector of Strategic Planning and Partnerships Jewish Community Housing for the Elderly30 Wallingford RoadBrighton, MA 02135csilverlieb@jche.org

Rodrigue, LindaKean MillerPO Box 3513Baton Rouge, LA 70821(225) 387.0999 (225) 388.9133 faxLinda.rodrigue@keanmiller.com

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Faculty Listing

Savoie, LynKean MillerPO Box 3513Baton Rouge, LA 70821(225) 387.0999 (225) 388.9133 faxLyn.savoie@keanmiller.comwww.keanmiller.com

Territo, DanaAlzheimer’s Services of the Capitol Area3772 North BlvdBaton Rouge, LA 70806(225) 334-7494services@alzbr.org

Wilburn, GwendolynBrookdale Senior Living111 Westwood Place, Suite 400Brentwood, Tennessee 37027Gwendolyn.wiburn@brookdale.com

York, JackIt’s Never 2Late7330 S. Alton WaySuite OCentennial, CO 80112(303) 806-0797(303) 789-1533 faxwww.in2l.com jyork@in2l.com

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Faculty Listing

ACCREDITATION STATEMENT – Nurses(approval pending)

This activity has been submitted to South Central Accreditation Program for approval to award contact hours. South Central Accreditation Program is accredited as an approver of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. For more information regarding contact hours, please call Karen Contrenchis, 504-442-0483.

ACCREDITATION STATEMENT – Nursing Facility/Home Administrators

This program has been approved by the State of Louisiana Board of Examiners of Nursing Facility Administrators for a total of 12 hours of continuing education units.

This program has been approved by the Alabama Board of Examiners of Nursing Home Administrators for a total of 12 hours of continuing education units.

ACCREDITATION STATEMENT – SOCIAL WORKERS

This program has been approved by the Louisiana State Board of Social Work Examiners for 10 hours of continuing education credit for social workers through Tulane School of Social Work

ACCCREDITATION STATEMENT – ARCP DirectorsThis program has been approved for continuing education credit by the Louisiana Assisted Living Association and LeadingAge Gulf States Association for ARCP Directors to earn up to a maximum 12.0 CEUs for the full two-day conference.

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Accreditation Statement

HOTEL ACCOMMODATIONSHampton Inn & Suites Convention Center1201 Convention Center Blvd.,New Orleans, LAThe following special rates are applicable for (Tues-Fri.) May 10-May 13, 2016:

SINGLE/DOUBLE: $149.00 per room per nightSUITE: $199.00 per room per night

Reservations AdvisoryThe rates quoted are net and are subject to any city, state, country or federal taxes applicable at the time of room occupancy. Currently, the combined sales tax is 13% plus $1.00 per room per night occupancy. Rates include a daily hot breakfast buffet, high-speed Wi-Fi access24-hour business center and fitness center.

Guest room reservations are to be made by the individual by calling 1-866-311-1200 requesting the **group code LAL” Reservations can be made by visiting www.hamptoninn.com . All reservations must be guaranteed with a major credit card & must be made no later than April 10, 2015. Any requests received after April 10, 2016 will be handled on a space availability basis only..

Check In and Check OutCheck in time is 3:00pm. Check out time is 11:00am. Every effort will be made to accommodate early arrivals and late

departures. However, requests will be handled on an individual basis & will depend on the hotel’s current availability.

The baggage-handling fee is $4.00 for any incoming or outgoing packages. The following information must be on all packages to ensure proper delivery: First and last name, contact phone number, group name, date of arrival, attention property address and Sales Manager’s name.

Parking for hotel guests is available at a charge currently of $34.00 plus 12 %tax per night per vehicle ($45 plus tax during special events designated by the Hotel) by Valet only (in and out access). Additional parking for local attendees will be offered at the rate of $15.00 per vehicle plus 12% sales per vehicle (no in and out access) during the hours of the event. Once the lots are full, the attendees will be referred to area parking options within walking distance of the Hotel. The Hotel is in no way affiliated with other off-site parking lots or assumes any liability for vehicles using those parking facilities. Above charges are subject to change. Billing Arrangements

All room, tax & incidental charges will be the responsibility of each individual guest unless otherwise specified in writing at least 72 hours prior to arrival. No checks will be accepted upon check-in. If a check is to be used as a form of payment, then the check must be received 14 days prior to check-in date.

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Hotel Information

Packages

MembersEarly Bird

Pricing before5/1/15

MembersFull PricingAfter 5/1/15

Non-Members

Premium PassIncludes Full Education Package, Exhibit Hall, Keynote, Christopher Ridenhour: “be the difference”, Awards Luncheon, Lunch with Exhibitors, Wine Tasting Event, One ticket to Mix and Mingle Social.  Additional Attendees (must be from same community)

$350 each

$325 each

$450 each

$425 each

$550 each

$525 each

Full Education PassIncludes Education Package, Exhibit Hall, Keynote, Christopher Ridenhour: be the difference and one ticket to the Mix and Mingle Social and Wine Tasting Event.Awards luncheon available at an additional fee.

$325 each $425 each $525 each

Group Education Package (for 5 or more attendees registering from same community)Includes Education Package, Exhibit Hall, Keynote, Christopher Ridenhours:”be the difference”, Wine Tasting Event, and one ticket to the Mix and Mingle Social. Awards luncheon available at an additional fee.

$300 each $400 each Not Available

Conference 1 day PassIncludes conference day of sessions and Exhibit Hall pass. Must select date with registration.Awards Luncheon and Mix and Mingle Social available at an additional fee

$250 each $350 each $450 each

Trustee/Student PassThis special full conference rate is available for trustees of member organizations, employees of government agencies, full-time students of accredited universities and colleges and LeadingAge Gulf States/LALA Board Members. Includes Full Education Package, Exhibit Hall, Keynote, Christopher Ridenhour: “be the difference”, Awards Luncheon, Lunch with Exhibitors, One ticket to Mix and Mingle Social. Must meet prior approval criteria through association leaders.

$250 each $350 each Not Available

Non-Exhibiting Vendor PassThis conference rate is available to industry partner and business partner members, as well as individual staff of non-exhibiting firms who would like to attend the Annual Conference and Exposition. Includes: Full Education Package, Exhibit Hall, Keynote, Christopher Ridenhour: “be the difference”, Awards Luncheon, Lunch with Exhibitors. Member discounts apply

$775 each $875 each $1125 each

Exhibit Hall OnlyIncludes Exhibit Hall and Lunch. (Non-Exhibiting Vendors Excluded) $50 each $75 each $100 each

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Conference Rates

Awards Luncheon Ticket $40 each $60 each

Mix and Mingle Ticket $15 each

Registration FormSTEP 1Registration Information

Organization______________________________________

Registrant Name___________________________________

ID Code__________________________________________

Title_____________________________________________Address__________________________________________

City/State/Zip_____________________________________

Phone_____________________Fax___________________

E-mail___________________________________________

License Number___________________________________

STEP 2Select Your Session and EventsPlease indicate your selection with a check mark☐ Keynote (10:00-11:00 a.m., Thursday, May12)☐ Awards Luncheon (11:15-12:30 p.m., Thursday, May 12)☐ Mix & Mingle Social (5:30-7:00 p.m., Thursday, May 12☐ Annual Business Meeting (8:00-8:30 a.m., Friday, May 13)Members Only☐ Lunch with Exhibitors (11:45-3:30 p.m., Friday, May 13)

STEP 3Caluculating Your Registration Fees

MEMBERS Non-Members

Before AfterMay 1 May 1

Premium Pass ☐$350 ☐$450 ☐$550Full Education Pass ☐$325 ☐$425 ☐$525Group Ed Package ☐$300 ☐$400 N/ATrustee/ Student ☐$250 ☐$350 N/A1 day Conference Pass ☐$250 ☐$350 ☐$450Non-Exhibiting Vendor ☐$775 ☐$875 ☐$1125Exhibit Hall Only ☐$50 ☐$75 ☐$100Award Luncheon Ticket ☐$40 ☐$60 N/AMix & Mingle Ticket ☐$15 ☐$15ID Codes CEO President/CEO FIN Finance ADM Administrator TRS Trustee

HOU Housing Professional HR Human ResourcesSTD Student ACT ActivitiesNUR Nursing Services SOC Social Services MAR Marketing/Admissions OTH Other

Please indicate choice with a check mark if you plan to follow a complete track; all tracks take place 8:30 a.m.-5:30 p.m., May 12 & 8:30 a.m.-4:15 p.m., May 13. Participants are not required to follow a track.☐ Housing Track ☐ Dementia/Clinical/Direct Care

☐ Management/Operations ☐ Other

Non-track participants, please enter session number☐ A Sesssions 8:30-10:00 a.m., Thursday☐ C Sesssions 12:30-2:00 p.m., Thursday☐ D Sesssions 2:15-3:45 p.m., Thursday☐ E Sesssions 4:00-5:30 p.m., Thursday☐ F Sesssions 8:30-10:00 a.m., Thursday☐ G Sesssions 10:15-11:45 a.m., Friday☐ H Sesssions 2:15-4:15 p.m., Friday

Special Considerations☐ I have the following special diet needs _______________________________________________☐ Do you require any special aids/services to attend this conference. Please explain_________________________ _______________________________________________

How to Register1. Mail you registration form and payment payable to

your association at:LeadingAge Gulf States LALAPO Box 1748 or PO Box 10258 Marrero, LA 70073 New Iberia, LA 70562

2. Scan and send your completed registration form to: Karen at Karen Contrenchis or Sharla Aloisio. Please mail payment promptly with a copy of the scanned registration from to the address above.

3. On-site registration at the Conference Courtesy Desk, second floor of the Hampton Inn & Suites: (Must pay by check & regular rate applies to this option)May 13, 7:30May 14, 7:30

4. Payment method:CheckCredit card at www.lalaonline.org (under the education tab)

Payment Method☐ Check ☐ Mastercard ☐ VISA

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Name on Credit Card

Card#

CID Expiration Date

Signature

Card Billing Address

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Keynote Sponsor

Silver Sponsor

Mix & Mingle Social Sponsor

Award Luncheon Sponsors

Photo Booth Sponsor

First Impressions Sponsor

Bronze Sponsors

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Thank you to our Sponsors

Exhibitors

American Mobile Medical of AcadianaAuto Chlor

Doerle Food Services, Inc.HPSI Purchasing Services

It’s Never 2LateMorrison Community Living

Navigator Group Purchasing, Inc.Oceans Behavioral Hospital

Pharmerica CorporationRehabcare

Senior NavigationSenior TVValue First

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Thank you to our Exhibitors