A.T.T.C.L. - Co-op Cabs News WINTER 2014-15... · 2018. 1. 12. · THE NEW CO-OP CABS / CROWN TAXI MOBILE APP Never look for a Cab again! Co-op Cabs Toronto’s cutting edge app makes

______________________________________________________________________________________________________________________ Page | 1 NEWS - WINTER 2014/15 co-opcabs.com crowntaxi.com

LATE BREAKING NEWS – LATE BREAKING NEWS

Taxi Industry awaits Court Decision

After three days of intense hearing held on November 17th, 18th and 19th before the Ontario Superior Court

of Justice, lawyers for both the City of Toronto and the Toronto Taxi Alliance (TTA) presented their closing

arguments. Both parties now wait for Justice D. G. Stinson’s decision.

Toronto Taxi Alliance, the industry group composed of taxi owners and taxi fleet operators and represented

by lawyer Michael Binetti, of Affleck Greene McMurtry L.L.P., argued, among other issues, that the Toronto

Taxi Licence (TTL) was enacted inappropriately because the ten (10) recommendations before City Council

had been deferred until February 2015 by the Licensing & Standards Committee. The TTA argued that

Council failed to comply with its own Procedural Bylaw.

Based on amount of evidence presented and the reams of documentation submitted by both parties we can

only anticipate that the Justice D. G. Stinson’s decision will not likely be rendered until sometime in 2015.

The Toronto Taxi Alliance originally filed an application for an interim court injunction to “quash” the City

Taxi Bylaw in June 2014. The Ontario Superior Court of Justice ordered that the City of Toronto was

forbidden from acting upon or implementing those sections of the new Bylaw (503-2014) that apply to

Standard Taxicab Licence holders until the final adjudication of the Application by the Superior Court of

Justice so as to permit the issuance of a Standard Taxicab Licence to the purchaser upon the sale of the

standard taxicab.

The Court further ordered that in the event the Bylaw is upheld by the Superior Court of Justice, no rights

are conferred (awarded) by this order that would entitle a party who acquires a Standard Taxicab Licence

after June 30th, 2014, to be treated as if they had been a Standard Taxicab Licence holder prior to July 1,

2014.

The Court upheld all aspects of the new City of Toronto Bylaw with the exception of the Standard Taxicab

Licence as stated above.

A.T.T.C.L.

NEWS

WINTER 2014/15


CITY OF TORONTO TAKES A STAND AGAINST UBER & UBERX

Municipal Licensing and Standards - Statement in Response to UberX

The City has significant concerns that UBER has launched a service, identified as UBERX, which may be in contravention of the City's bylaws, including those governing private transportation providers.

Based on the information currently available, the City is concerned that the UBERX service may pose a serious safety risk to the public, including those who are signing on as drivers. The City is concerned that the drivers do not hold a city-issued licence, which ensures the adequacy of the background screening, nor have the drivers taken the required training as mandated by the City, which would also include safety awareness training for the driver. The vehicles may not be equipped with the same security provisions as licensed taxis, such as cameras, nor have they undergone City mandated mechanical inspection and may be inadequately insured. The individuals who are participating as drivers for UBERX may wish to seek legal advice regarding their participation. We have engaged the expertise of the City's Legal department, and are reviewing every legal option available to us to address any potential breaches of law, with the objective of ensuring the protection of the public. NEWS ARTICLE (Globe and Mail) dated November 18, 2015 - City lawyers have now applied for an injunction with the Ontario Superior Court of Justice Tuesday, requesting that it order Uber to cease all operations in Toronto. A.T.T.C.L. POLICY – as ordered by the Board Directors While driving or operating a Co-op Cab or Crown Taxi branded licensed taxicab:

No driver or member is to use any device or communication tool for accepting calls from the public for taxicab service that has not been approved by A.T.

BANDIT TAXI CAB SAFETY and ENFORCEMENT ACT 2014 An Act to amend the Highway Traffic Act with respect to the transportation of passengers for compensation without a licence, permit or authorization. On Thursday, December 4th, M.P.P. Lisa MacLeod (http://lisamacleod.com/contact/) will be introducing a private members Bill at the next sitting of the Ontario Provincial Legislation, Queens Park, to give municipal enforcement officers the power to enforce the Bandit Taxi Cab Safety Act against anyone picking up a passenger for the purpose of transporting them for compensation without a license, permit or authorization. This will expand the authority from police officers only to MLS Enforcement Officers. The proposed Bill amends the Highway Traffic Act with respect to offences related to picking up a passenger for the purpose of transporting him or her for compensation without a licence, permit or authorization. The Bill gives municipal law enforcement officers the power to stop motor vehicles, request the surrender of a licence, permit or authorization and request identification to enforce these offences. The fines for the offenses are increased. In addition, the Bill provides for administrative impoundments of motor vehicles if an officer believes that a person has picked up a passenger for the purpose of transporting him or her for compensation without a licence, permit or authorization. You can show your support by attending the reading of the Bill at Queens Park on Thursday, December 4th.


A.T.T.C.L. SERVICE EXCELLENCE AWARD

INSTALLATION OF THE NEW MOBILE KNOWLEDGE COMPUTERIZED DISPATCH SYSTEM During the past several months A.T.T.C.L. has been diligently installing the new Mobile Knowledge computerized dispatch system and Asus tablets into Co-op Cabs branded vehicles. As to date, the installation is 99% complete.

Several key features of the new system include:

faster connections and communications,

user friendly tablet interface,

GPS navigation to your address,

New A.T.T.C.L. area maps,

Updated dispatch zones and posts for both Co-op Cabs and Crown Taxi, and

Real time monitoring

In the next few weeks installation of the new computerized dispatch system will commence in the Crown Taxi fleet. Upon completion, Co-op Cabs and Crown Taxi operations will be merged together at the head office located at 130 Rivalda Rd.

To download a copy of the Cabmate Driver’s Manual and Quick Reference Guide - http://co-opcabs.com/drivers

Congratulations to Sheikh M. Imran, recipient of

the A.T.T.C.L. Service Excellence Award!

Co-op Cabs recently received a compliment from a customer commending Sheikh for his professional customer service. The customer commented “I appreciate and recognize what an asset Imran is to your brand and organization. I am a recent transplant patient and was experiencing severe abdominal pain; it was my lucky day that he was the cab that stopped for me. His professionalism is second to none and well appreciated!”

Sheikh emigrated from Pakistan in 1998 and has been driving taxi in Toronto for the past 5 years. He has been providing superior customer service with Co-op Cabs since January 2014.

Sheikh will receive $50 from Co-op Cabs for his

exemplary customer service. Well done!

DRIVER PROFILE

SHEIKH M. IMRAN

http://co-opcabs.com/drivers


THE NEW CO-OP CABS / CROWN TAXI MOBILE APP

Never look for a Cab again! Co-op Cabs Toronto’s cutting edge app makes sure that your next Cab is as close as your phone. It is free to download, is easy to use and has been designed with the customer in mind. Just three (3) clicks and your cab will be on its way. Now available on both iPhone and Android devices!

The app includes lots of handy features such as:

It is more personal and gives you the power over the transaction.

Increased certainty and reliability of your transaction.


Easy registration.

State-of-the-art design and user interface GPS to determine user location and find the nearest cab.

Ability to view where cabs are located and view your cab’s arrival in real time.

Email notification that your order has been processed.

App notifications allow you to close the app while your cab is being ordered or travelling to your destination.

Book cabs up to 24 hours in advance for worry free planning.

Provide feedback by rating your ride. Coming soon! – in-app payment (no cash needed)


WEB BOOKING Don’t have a mobile phone? Not to worry, you can book your cab on-line using your laptop or desktop computer. This method includes all of the features of the iPhone and Android devices.

Web booking orders are easily processed through Co-op Cabs Call Centre.

Spread the Word! Be sure to tell your customers about the new

Co-op / Crown Mobile App and On-Line Web booking!


UPCOMING EVENTS: JANUARY – APRIL / MAY 2015

PCOMING EVENTS

Jan. 9 - 11: Canada’s Bridal Show Winter 2015 – North Building

Feb. 27: Annual IEP Conference – North Building

Mar. 27 - 29: Fever International Dance Championships – North Building

Jan. 10 - 11: National Franchise Show – North Building

Feb. 28 – Mar. 4: PDAC 2015 International Convention – North & South Building

April 9 - 12: Yoga Pilates Conference & Show – North Building

Jan. 17: Travel Expo - North Buildings

Mar. 6 - 8: City Life: Toronto Home & Condo Show - North Building

April 17 - 19: Total Health 2015 – North Building

Jan. 22 - 25:Interior Design Show – North Building Feb. 13 – 22: Canadian International Auto Show – North & South Buildings

Mar. 20 - 22: Toronto’s ComicCON – South Building

For all events at the MTCC, visit: www.mtccc.com/attendees/events.aspx

Jan. 30 - Feb. 12: Winterlicious – hosted by more than 200 of Toronto’s top restaurants

April 23 - May 3: Hot Docs International Documentary Festival – various locations

May 23 - 24: Doors Open Toronto – Various locations

Feb. 5 - 8: Toronto Sportsman Show – Direct Energy Centre

May 1 - 10: Canadian Music Week – various locations

For all Tourism Toronto events, visit: www.seetorontonow.com.

March 2015: World MasterCard Fashion Week – dates TBA – various locations

May 1 - 31: Scotia Bank CONTACT Photography Festival – various locations

Jan. 2, 3, 4: Motorcycle Super Show

Feb. 20 – 22: The Outdoor Adventure Show April 3 - 5: The Canadian Pet Show

Jan. 16 - 18: The Total Wedding Show Feb. 20 – 22: Toronto Star Golf & Travel Show April 24 - 26: The BayTime Show Jan. 16 - 18: Toronto RV Show Feb. 13 - 16: Spring Fishing & Boat Show Feb. 13 - 16: The GTA Home & Reno Show

Feb. 26 – Mar. 1: Toronto International RV Show Mar. 13 - 15: Motorama Custom Car & Motorsports Expo

May 1 - 3: Sports Card & Memorabilia Expo May 1 - 3: Toronto Spring Classic Car Auction For all events at the International Centre,visit: http://www.internationalcentre.com

A.T.T.C.L. NEWS is published and distributed by Associated Toronto Taxi-Cab Co-operative Limited (Co-op Cabs and Crown Taxi), for the enjoyment of our members, drivers and staff.

If you have any questions, comments or would like to submit an article to A.T.T.C.L. NEWS, please contact: Heather Schell, Supervisor of Business Development (416) 504 4016 x243 or by email at [email protected]


WINTER TIRES - EFFECTIVE DECEMBER 1, 2014

All City of Toronto taxicabs are required to have four (4) snow tires installed from December 1st to

March 15th each year, in accordance with Toronto Municipal Code, Chapter 545-144.4. Snow tires

must display the pictograph (left) to comply with the by-law.

PAN AM GAMES and PARAPAN AM GAMES are COMING to TORONTO

The Pan American Games are the world’s third largest international

multi-sport games; they are only surpassed in size and scope by the

Olympic Summer games and the Asian Games.

PAN AM GAMES: JULY 10 – 26, 2015

PARAPAN AM GAMES: AUGUST 7 – 15, 2015

Ways to Volunteer - Volunteering is your chance to share your talents and be part of

something unlike anything else. No matter what your skills are, there’s a volunteer

opportunity perfect for you.

Volunteers will work in all areas of the Games. They will help prepare the field of play, take

tickets, usher spectators to their seats, shuttle athletes and dignitaries to venues or

participate in the Opening and Closing Ceremonies.

This is your chance to meet international athletes, officials and sport association leaders,

make lifelong friends and try your hand at something new and the chance to have fun and

be at the heart of the hottest event in 2015. And if that’s not enough, you’ll also receive a

snazzy uniform. To learn more visit: http://www.toronto2015.org/volunteer

On behalf of the management and staff of A.T.T.C.L. (Co-op Cabs and Crown Taxi) we wish you a happy and safe Holiday Season and the

very best for the New Year!

Documents

A.T.T.C.L. - Co-op Cabs News WINTER 2014-15... · 2018. 1. 12. · THE NEW CO-OP CABS / CROWN TAXI MOBILE APP Never look for a Cab again! Co-op Cabs Toronto’s cutting edge app makes