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AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns

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Page 1: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns
Page 2: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns

AT&T BYRON NELSONTrinity Forest Golf Club | MAY 14 – 20, 2018

Page 3: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns

Charitable Organizations

Salesmanship Clubof Dallas

Salesmanship ClubCharitable

Golf of Dallas, Inc.(AT&T Byron Nelson)

Momentous Institute

Salesmanship ClubFoundation

Page 4: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns

Our Mission

The mission of the AT&T Byron Nelson

is to be the best non-major event on

the PGA TOUR while serving as the

principal fundraiser for Momentous

Institute.

Page 5: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns

Our History

• Civic organization (non-profit)

• Founded in 1920

• Dedicated to helping children

“We love kids!”

• Woodall Rodgers, first President

• 1st members were salesmen by trade

Now members are from all industries and trades

Page 6: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns

Our Charity

Helping transform children’s futures… Creating new possibilities for success

Momentous Institute works with troubled and at-risk kids and their families. We focus on:

Therapeutic services: We provide therapy, treatment groups and education for kids and families experiencing a wide range of emotional and behavioral problems.

Education: Our exemplary, research-based community school for at-risk kids focuses on academic excellence and social competence.

Professionals: We work with educators, mental health professionals, and students to share new ideas and facilitate lifelong learning through an annual schedule of large conferences,

small training events, intensive training opportunities and community consultations.

Page 7: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns
Page 8: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns

Rank EventYear

Established

1 BMW Championship (formerly the Cialis Western Open) 1899

2 RBC Canadian Open 19043 Valero Texas Open 19224 Northern Trust Open 1926

5 Waste Management Phoenix Open 1935

6 AT&T Pebble Beach National Pro-Am 1937

T7 Wyndham Championship (formerly the Chrysler Classic of Greensboro) 1938

T7 Zurich Classic of New Orleans 1938

9 AT&T Byron Nelson 1944

T10 Dean and Deluca Invitational (formerly Crowne Plaza Invitational at Colonial ) 1946

T10 Shell Houston Open 1946

12 The Century Club of San Diego Invitational (formerly the Buick Invitational) 1952

13 Travelers Championship (formerly the Buick Championship and the Greater Hartford Open) 1952

14 SBS Championship (formerly the Mercedes-Benz Championship) 1953

T15 Buick Open 1958

T15 St. Jude Classic 1958

Longest Running U.S. PGA TOUR Events

Page 9: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns
Page 10: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns

Championship Relationships

Page 11: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns

Club Office Staff

Page 12: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns

Sales Staff

Director of Sales & Client Relations:Jason Mackey

Corporate Sales Coordinator:Bianca Belmares

Ticket Ops & Pro-am Manager:Allison Evans

Spring Interns

Sponsor Activation Coordinator:Kyle Bartlett

Page 13: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns

Director of Communications:Meagan Abendschein

Digital & Public Relations Manager:Susan Ruel

Digital Coordinator:Ashleigh Dykes

Communications Team

Marketing Manager:Courtney Monroe

PR & Media Specialist:Alana Jackson

Graphic Designer:Sara Tull

Content Writer:Jordon Legendre

Page 14: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns
Page 15: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns

Internship Overview – Sales (2)

Dates: January 22 –July 20 (approx.)This is a full-time, paid internship: $10/hour

DESCRIPTION:Customer Service – Interns interact with current customers, prospective customers, and salesmen by phone and in person. Excellent telephone communication skills are required. At no time during the internship are interns expected to solicit ticket sales.

Ticket Order and Payment Processing – Interns process all ticket orders and payments in a timely and accurate manner. Extensive training on the ARCHTICS® ticketing system (a Ticketmaster property) is provided.

Ticket Package Fulfillment and Distribution – Interns work as a team to prepare ticket packages. Ticket order fulfillment remains a high priority right up to the tournament. Interns are trained on FedEx software to ship ticket packages. Interns also stuff and mail invoices, sales-related mailings, and purchase receipts.

Event support – Assist in planning and execution of various sales events, including the Kick-Off Luncheon, Golf Expo, Pro-ams (4), Gold Draw, and our presence at local sports arenas and other events as they arise.

Intern Team Projects – Interns work on various team projects 5-10 hours per week. Projects include counting inventory, preparing mass mailings, labeling tickets, moving to and from tournament headquarters, etc.

Filing & Organization - Interns help maintain the ticket order files and keep current files related to their individual projects. Interns are expected to file principal documents pertaining to sponsors in a timely manner.

Page 16: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns

Internship Overview – Communications (1)

• Media relations: The intern is responsible for creating the media guide, which is used by journalists throughout tournament week, and for supporting the logistics of several media-related events leading up to the tournament. In addition, this person will help oversee the entire credentialing process of journalists leading up to and during the tournament. Lastly, this person will support staff as needed in the operations of the Media Center.

• Special project: With the upcoming 50th tournament anniversary and centennial of Salesmanship Club, the intern will organize and catalog all of our photos and videos to prepare for these milestones.

• Cause-related support: The intern will help promote our charitable presence (Momentous Institute) at the tournament. This may include brainstorming ideas, purchasing supplies, tracking and organizing inventory, moving supplies and materials between the offices and the tournament, etc.

• Other: In addition to the media-related events, this person will support our presence at experiential marketing events promoting the tournament, including local sporting events. The intern may also purchase swag for events and help with our social media, email and website efforts. This role will also provide AV support at events hosted at our office.

Page 17: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns

Schedule of Events

Monday Practice RoundMonday Pro-Am, Trinity Forest Golf Club

Tuesday Practice RoundCelebrity-Am at Dallas NationalOpening CeremonyYouth Golf ClinicWednesday Draw Party at Hilton Anatole

Wednesday Wednesday Pro-Am, Trinity Forest Golf Club

Thursday First RoundKidsZone

Friday Second Round

Saturday Third Round

Sunday Final RoundClosing Ceremony and Award Presentation

Page 18: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns

Interested?

If you are interested in applying for this internship opportunity, please submit your cover letter, resume and a list of three references to one of the

following by October 31, 2017 :

Sales: Communications:Allison Evans Meagan Abendschein Ticket Ops & Pro-am Manager Director of CommunicationsAT&T Byron Nelson AT&T Byron Nelson106 E. 10th St., Suite 200 106 E. 10th St., Suite 200Dallas, TX 75203-2296 Dallas, TX 75203-2296

[email protected] [email protected]

The AT&T Byron Nelson is an equal opportunity employer.

Page 19: AT&T BYRON NELSON · Internship Overview –Sales (2) Dates: January 22 –July 20 (approx.) This is a full-time, paid internship: $10/hour DESCRIPTION: Customer Service –Interns

The 2017 AT&T Byron Nelson raised a record $6.8 million to benefit Salesmanship Club's Momentous Institute, bringing the total raised

since the event's inception to more than $155 million.