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A TLANTIC C APE A TLANTIC C APE C OMMUNITY C OLLEGE STUDENT SATISFACTION STUDENT SATISFACTION GRADUATION QUESTIONNAIRE RESULTS 2004-2005

ATLANTIC CAPE COMMUNITY COLLEGE Cape Community College ... internship at the Atlantic County Juvenile Probation IIm'm a stay at home mom but previously worked for several HYAH Hotels

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ATLANTIC CAPEATLANTIC CAPE

COMMUNITY COLLEGE

STUDENT SATISFACTIONSTUDENT SATISFACTION

GRADUATION QUESTIONNAIRE RESULTS

2004-2005

IntroductionIntroduction

Every year, graduating students are asked to participate in a satisfaction survey. For the students applying for graduation in 2004-2005 academic year, 501students graduation in 2004 2005 academic year, 501students responded to the survey.

If you have any questions or comments, please contact I i i l R h Pl i d AInstitutional Research, Planning and Assessment.

Student Satisfaction Graduation Questionnaire: 501 Students Responded2

STUDENT GRADUATION INFORMATION

A.1. When do you expect to graduate? Semester?

Fall 25.35

Spring 71.26

Summer 3.39

0 10 20 30 40 50 60 70 80

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded3

STUDENT GRADUATION INFORMATION

A.2. When do you expect to graduate? Year?

2005 71.26

2006 28.74

0 10 20 30 40 50 60 70 80

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded4

STUDENT GRADUATION INFORMATION

B.1. What is your degree?

A.A. 29.40

A.S. 44.00

A.A.S.

No Response

19.40

7.20

0 5 10 15 20 25 30 35 40 45

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded5

STUDENT GRADUATION INFORMATION

B.2. What is your major?

80

90

100

50

60

70

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f Stu

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s

20

30

40

10.45 9 32 8 41

18.86

12.50

Perc

en

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ACCTARTSBIO

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2.95 1.36 0.45 1.14 0.91 2.270.23 0.45

9.325.00

8.41

0.91 2.730.23 0.45 1.36 1.82

7.27

0.91 2.270.23 0.23

7.27

Student Satisfaction Graduation Questionnaire: 501 Students Responded6

GENERAL SATISFACTION

1. How satisfied are you with the quality of education you received at ACCC?

Very Satisfied 42.71

Satisified 56.09

Unsatisfied

No Response

0.40

0.80

0 10 20 30 40 50 60

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded7

GENERAL SATISFACTION

2. Overall, how satisfied were you with your professors’ knowledge of the subject material?

Very Satisfied 50.30

Satisfied 48.90

No Response 0.80

0 10 20 30 40 50 60

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded8

GENERAL SATISFACTION

3. Overall, how satisfied were you with your professors’ preparation for classes?

Very Satisfied 45.71

Satisfied 52.89

Unsatisfied

No Response

0.40

1.00

0 10 20 30 40 50 60

p

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded9

GENERAL SATISFACTION

4. Were the courses offered at convenient times?

Yes 90.82

No 8.58

No Response 0.60

0 20 40 60 80 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded10

GENERAL SATISFACTION

5. Were the courses offered at convenient locations?

Yes 92.22

No 6.99

No Response 0.80

0 20 40 60 80 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded11

STUDENT SERVICES

6.1. Did you seek Advising Services? If yes, how satisfied were you with the services?

Very Satisfied 34

Satisfied 45

Unsatisfied

No Response/Did Not Seek

5

16

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded12

STUDENT SERVICES

6.2. Did you seek Career Services? If yes, how satisfied were you with the services?

Very Satisfied 13

Satisfied 29

Unsatisfied

No Response/Did Not Seek

2

56

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded13

STUDENT SERVICES

6.3. Did you seek Counseling Services? If yes, how satisfied were you with the services?

Very Satisfied 17

Satisfied 26

Unsatisfied

No Response/Did Not Seek

2

55

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded14

STUDENT SERVICES

6.4. Did you seek Co-Op Services? If yes, how satisfied were you with the services?

Very Satisfied 3

Satisfied 10

Unsatisfied

No Response/Did Not Seek

2

86

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded15

STUDENT SERVICES

6.5. Did you seek Special Services? If yes, how satisfied were you with the services?

Very Satisfied 3

Satisfied 8

Unsatisfied

No Response/Did Not Seek

1

88

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded16

OTHER RESOURCES

7. Do you have internet access from home?

Yes 92

No 5

No Response 3

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded17

OTHER RESOURCES

8. Did you use library resources on-line from your home computer?

Yes 68

No 30

No Response 3

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded18

OTHER RESOURCES

9. Did you use library resources on campus?

Yes 85

No 12

No Response 3

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded19

OTHER RESOURCES

10. If library resources were used, did they satisfy your research needs?

Yes 79

No 3

No Response/NA 18

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded20

OTHER RESOURCES

11. Did you need to use tutoring services while at ACCC?

Yes 37

No 60

No Response 3

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded21

OTHER RESOURCES

12. Was a tutor available when you needed one?

Yes 30

No 5

No Response 65

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded22

OTHER RESOURCES

13. Was/were the tutor(s) able to help you understand the course content?

Yes 27

No 5

No Response 68

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded23

OTHER RESOURCES

14. Did you feel more confident after the tutor helped you?

Yes 27

No 5

No Response 69

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded24

OTHER RESOURCES

15. Did you need to use Financial Aid Services while at ACCC?

Yes 58

No 39

No Response 4

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded25

OTHER RESOURCES

16. Did you receive the service that you required from Financial Aid?

Yes 47

No 11

No Response 42

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded26

EMPLOYMENT/TRANSFER INFORMATION

17. Did you find the course content at ACCC adequate in preparing you for your future educational or employment goals?

Yes 91

No 3

No Response 6

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded27

EMPLOYMENT/TRANSFER INFORMATION

18. Were you able to find employment as a result of your education at ACCC?

Yes 17

No 11

Not Applicable

No Response

66

6

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded28

EMPLOYMENT/TRANSFER INFORMATION

If yes, please provide:18a Employer Name 18b. Job Title

18. Were you able to find employment as a result of your education at ACCC?

18a. Employer Name 18b. Job Title

Accounting Audit ClerkACMC RNACMC RNACMC Eastern Shore LPNACMC RNACMC RNACMCAFG GlassAtlantic Cape Community College Work Study Student in Business OfficeAtlantic Cape Community College Financial Aid Office AssistantAtlantic Cape Community College LAC Tutor, English Tutor in Classp y g , gAtlantic Cape Community College Admission ClerkAtlantic Care Kids TeacherAtlantic Care Kids Child Care AttendantAtlantic City Housing Authority Assistant Social workerAtlantic City Housing Authority Assistant Social workerAtlantic City Police Department Police Officer

Student Satisfaction Graduation Questionnaire: 501 Students Responded29

EMPLOYMENT/TRANSFER INFORMATION

If yes, please provide:18a Employer Name 18b. Job Title

18. Were you able to find employment as a result of your education at ACCC?

18a. Employer Name 18b. Job Title

Atlantic City Police Department Police OfficerAtlantic Water EDNS Office ManagerAtlantiCare Regional Medical Center RNgBALLY'S Water TechBally's P/P Shift ManagerBorgata CookBuckalews ChefBuckalews ChefBurdette Tomlin Memorial Hospital RNBurdette Tomlin Memorial Hospital RN Externship ProgramBurdette Tomlin Memorial Hospital Soon to be RNBurlington County CorrectionalBurlington County CorrectionalCastrol North America Chemical Engineer InternDHS/TSA Security SpecialistEnglish Creek Academy Preschool TeacherFederal Aviation Administration Fiscal SpecialistFederal Aviation Administration Fiscal SpecialistFranklinville Inn Prep Chef

Student Satisfaction Graduation Questionnaire: 501 Students Responded30

EMPLOYMENT/TRANSFER INFORMATION

If yes, please provide:18a Employer Name 18b. Job Title

18. Were you able to find employment as a result of your education at ACCC?

18a. Employer Name 18b. Job Title

Gretchen Harris(2001) Aline Bennett(SUM 2004) ReceptionistHamilton Township School Teacher's AideHamilton Township School (pending 60 CR) Substitute TeacherHammonton School District Substitute TeacherHome Depot INC.Johnson's Appliance Delivery ManLittler Flyer Academy Preschool TeacherLocal Hospitals RNLower Township Board of Education After school daycare, substitute, classroom aideLucia's Restaurant CookMargate Community Church Nursery School Head TeacherMaryville INC. Detox CounselorMullica Township Board of Education Sign Language Interpreter (Degree Regular)No longer at that job, I'm a stay at home mom now.Old Country Buffet BakerPF Champ Bistro Server

Student Satisfaction Graduation Questionnaire: 501 Students Responded31

EMPLOYMENT/TRANSFER INFORMATION

If yes, please provide:18a Employer Name 18b. Job Title

18. Were you able to find employment as a result of your education at ACCC?

18a. Employer Name 18b. Job Title

PF Changs Work CookPleasantville Board of Education Substitute TeacherRainforest Café Tour Guidea o est Ca é ou Gu deResorts Manager PB DepartmentSea Oaks Golf Club Banquets CookSeaview Marriott Assistant Pastry ChefSeaview Marriott SaucierSeaview Marriott SaucierSeaview Marriott Assistant SupervisorShirley Shields Writing TutorShopRite in English Creek CashierShore Memorial Hospital Respiratory TherapistShore Memorial Hospital Respiratory TherapistShore Memorial Hospital RNShore Memorial HospitalShore Memorial Hospital Health Unit CoordinatorS d h P d ti S iSodexho Production Supervisor

Student Satisfaction Graduation Questionnaire: 501 Students Responded32

EMPLOYMENT/TRANSFER INFORMATION

If yes, please provide:18a Employer Name 18b. Job Title

18. Were you able to find employment as a result of your education at ACCC?

18a. Employer Name 18b. Job Title

South Woods State Prison Senior Corrections OfficerStone Harbor RD DispatcherSuperior Court of NJ Probation Division/ Prep p / pProgram Youth AideTropicana Pastry CookTrump Marina Casino Hotel Services SupervisorTrump Plaza Special Events RepresentativeTrump Taj Mahal CookTrump Taj Mahal Intermediate CookUndecided (several to chose from) RNVarious VariousVarious in Hamilton Township Substitute TeacherWhippoorwill Campground Office ManagerWilliam J. Hughes Technical Center Administrative AssistantWonder Years Preschool Group TeacherWonder Years Preschool Group TeacherWoodbine Developmental Center LPN

Student Satisfaction Graduation Questionnaire: 501 Students Responded33

EMPLOYMENT/TRANSFER INFORMATION

If Not Applicable: 18c Please explain why:

18. Were you able to find employment as a result of your education at ACCC?

18c. Please explain why:

Hiring process for various Police Departments

I did an internship at the Atlantic County Juvenile Probation

I'm a stay at home mom but previously worked for several HYAH HotelsI m a stay at home mom but previously worked for several HYAH Hotels

Transferring to secondary college.

Student Satisfaction Graduation Questionnaire: 501 Students Responded34

EMPLOYMENT/TRANSFER INFORMATION

19. Do you feel you are working in a field that compliments your education at ACCC?

Yes 39

No 12

Not Applicable

No Response

40

8

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded35

EMPLOYMENT/TRANSFER INFORMATION

20. Have you been accepted to another institution of learning?

Yes 20

No 80

0 10 20 30 40 50 60 70 80 90 100

Percent of Students

Student Satisfaction Graduation Questionnaire: 501 Students Responded36

EMPLOYMENT/TRANSFER INFORMATION

20.a. Have you been accepted to another institution of learning? If yes, please list name of the institution:

Cape May County Police Academy 1Delaware State University 1

Drexel University 1George Mason University 1

Rutgers University 7State University of New York 1

Stevens Institute of Technology 1Temple University 1George Mason University 1

Hampton University 1Johnson & Wales University 1

Kutztown University 1

Temple University 1The Culinary Institute of America 1

The Pennsylvania State University 2The Richard Stockton College of New

J 33Liberty University 1Park University 1PGLU (Russia) 2Rider University 1

Jersey 33

Thomas Edison State College 1Thomas Jefferson University 1University of North Carolina 1

Rider University 1Rowan University 5

Rowan University / Rutgers University 1Rowan University and The Richard

St kt C ll f N J 1

University of Phoenix 1University of Pittsburgh 1

Widener University 1

Stockton College of New Jersey 1

Student Satisfaction Graduation Questionnaire: 501 Students Responded37

ADDITIONAL COMMENTS/THANK YOU!

21. Please provide any additional comments that you may have concerning Atlantic Cape Community College.

Absolutely love online class! I especially was grateful for the implementation of the online form with the advisors; this proved to be a major asset. I am organizing and planning to transfer. I've enjoyed my time here and will miss the faculty.

ACCC should provide more winter term classes. Thank you!

ACCC was a good start for me. Thank you!

Applied to Rowan/StocktonApplying to Rowan UniversityComputer labs need a class in customer service enrollment, counseling. The library is excellent and I would 

d t th i Fi i l Aid d t b t d t f i dlrecommend anyone to use those services. Financial Aid needs to be more student‐friendly.

Everyone worked as closely as possible with me, which I liked and prefer.

Good school!

Good times. Good times…..

Goodbye! Thanks!

Great school!

Xxxx xxxx and xxxx xxxx were very helpful all the time.I appreciate the experience I have encountered at ACCC to rush me to accomplish and conquer my future endeavors.

I enjoyed teachers such as Mr. xxxx and Mrs. Xxxx and xxxx xxxx.

Student Satisfaction Graduation Questionnaire: 501 Students Responded38

ADDITIONAL COMMENTS/THANK YOU!

21. Please provide any additional comments that you may have concerning Atlantic Cape Community College.

I found it difficult to schedule classes at night towards the end of my degree.

I had a good time learning and just being a member of the ACCC community.

I had a wonderful learning experience at ACCC and received a great education as well!

I have applied to other collegesI have applied to other colleges.I have enjoyed attending ACCC so far.

I have not been accepted into another college because I have not applied.

I haven't applied to any 4 year colleges yet. I need to know how many credits I have left before graduating.

I will hopefully be attending Stockton.

I wish that the law enforcement courses were available in the morning. The majority are offered at night.

It has been a great learning experience.

It has been a pleasure attending ACCCIt has been a pleasure attending ACCC.

I've been on academic WARNING for the past 2 years while on the President’s List, go figure!!

Larger parking lots with better lighting, and there should be more testing center hours!

Many students have benefitted from the courses offered.  I am grateful, keep up the good work!

Xxxx xxxx and xxxx xxxx are the best instructors at this school!

Parking needs to be worked on!

Student Satisfaction Graduation Questionnaire: 501 Students Responded39

ADDITIONAL COMMENTS/THANK YOU!

21. Please provide any additional comments that you may have concerning Atlantic Cape Community College.

Professor xxxx is by far the best teacher to ever grace the hallways of ACCC.

Sweet!Thank you for giving me a second chance to prove my education career. It was wonderful being a student at ACCC.Thank you!

Thank you!

Thank you!The advisors I saw did not explain or inform me of what courses are transferable; if it weren't for a fellow t d t I ld h t d l t f ti d d ld h h d t t k th istudent, I would have wasted a lot of time and money and would have had to take those courses over again, had I transferred.The computer lab was one of the best services that ACCC provides. This survey did not cover it. In almost every case, teachers were excellent. 

The learning experience at ACCC was very rewarding and motivationalThe learning experience at ACCC was very rewarding and motivational.The only problem I had was with xxxx course with xxxx xxxx. The professor was grossly late in grading exams which forced me to withdraw from the course.

The school administrators and teachers have all been very helpful.

There needs to be more parking spotsThere needs to be more parking spots.

There were so many helpful people here, especially financial aid and xxxx in the advisement center.

Student Satisfaction Graduation Questionnaire: 501 Students Responded40