Atlanta Extended Office Network

POCKETS Distribute Workplace Alternative, Inc

Atlanta Extended Office Network

Extended Office NetworkExtended Office Network - Pilot Project Overview - Pilot Project Overview

Michael ShearMichael ShearPOCKETS Distributed Workplace Alternative, Inc.POCKETS Distributed Workplace Alternative, Inc.


DescriptionDescription

Extended Office Networking is the Extended Office Networking is the combined use of a broad range of combined use of a broad range of information technologies and information technologies and strategic use of real estate for strategic use of real estate for economic and social advantage.economic and social advantage.


Federal Employment ObjectivesFederal Employment Objectives

Equitable, safe and secure support of Equitable, safe and secure support of federal employeesfederal employees

Establish comprehensive COOP Establish comprehensive COOP supportsupport

Improve attraction and retentionImprove attraction and retention

Improve work-life balanceImprove work-life balance


Federal Services ObjectivesFederal Services Objectives

Reduce congestion / VMTReduce congestion / VMT Reduce pollutionReduce pollution Move services closer to communitiesMove services closer to communities Stimulate rural economiesStimulate rural economies Develop ICT integration strategyDevelop ICT integration strategy Reduce vulnerability of single locationsReduce vulnerability of single locations Strengthen First Responder capabilitiesStrengthen First Responder capabilities


Project GoalsProject Goals

Demonstrate value of the Demonstrate value of the distributed workplace technology distributed workplace technology modelmodel

Implement at least one 5 site Implement at least one 5 site metropolitan pilot - 1200 personmetropolitan pilot - 1200 person

Reach pilot capacity within 24 Reach pilot capacity within 24 monthsmonths


4-5 Locations

5-8 TeleSuites/ Location

20-40 People /TeleSuite

25-30 Seat Distributed Call Center/location

Broadband LAN/WAN Voice/Data/Video Connectivity

End User Systems & Software Support

$6,500 – $7,500 Investment/person

Extended Office Network Extended Office Network Proof of ConceptProof of Concept

FederalGovernment Enterprise

Tenant

Web Enabled Call Center

State & LocalGovernment

Pilot ParametersPilot Parameters

Tech Center&

Education


Enterprise Tenant Enterprise Tenant Proof of ConceptProof of Concept

TeleSuites are networked TeleSuites are networked throughout a major throughout a major

metropolitan or statewide areametropolitan or statewide area


Progressive AnalysisProgressive Analysis

• Discovery ProcessesDiscovery Processes• Employee Demographics Employee Demographics

DistributionDistribution• Current TechnologiesCurrent Technologies• Current Uses of CollaborationCurrent Uses of Collaboration• Facilities and Real EstateFacilities and Real Estate


Progressive ImplementationProgressive Implementation

Scaled over 24 monthsScaled over 24 months Focused on 6 – 10 agencies Focused on 6 – 10 agencies

and companies (1000 – 1500)and companies (1000 – 1500) ““Bridge” existing technologies Bridge” existing technologies

and servicesand services Layer enhanced collaboration Layer enhanced collaboration

and interactive video servicesand interactive video services Deliver client specific trainingDeliver client specific training


Pilot’s first 50 peoplePilot’s first 50 people

Phase 1 - Discovery processesPhase 1 - Discovery processes Phase 2 - Pre-Implementation planningPhase 2 - Pre-Implementation planning Phase 3 - Implementation Phase 3 - Implementation - (1200 - over 24 - (1200 - over 24

months)months)

SepSep OctOct NovNov DecDecJanJan FebFeb MarMar AprApr MayMay JuneJune AugAug

Phase 1 - DiscoveryPhase 1 - DiscoveryPhase 2–Pre-ImplementationPhase 2–Pre-Implementation

Phase 3-Initial 50 peoplePhase 3-Initial 50 people

JulyJuly


41 6048 118

6030

170

118

50

300

160

80

400

223

120

520

304

140

580

434

180

0

200

400

600

800

1000

1200People

1 2 3 4 5 6 7 8

Quarter

Pilot Deployment

Government Enterprise Call Center


0

10000

20000

30000

40000

50000

60000

70000

Per Location Square Footage Requirements

Call Center 0 0 1800 2250 4500 5040 6480 7200Government 5638 8250 10817 11688 20625 22000 28600 31900Enterprise 0 7680 6400 9440 12800 14272 19456 27776

1 2 3 4 5 6 7 8


41

19 18

40

22

30

10

60

60

10

30

60

1010

100

60

25

25

30

0

20

40

60

80

100

120

140People

1 2 3 4 5 6 7 8 9Quarter

Government Employees in Pilot

Gov - 1 Gov - 2 Gov - 3 Gov - 4


Progressive TechnologyProgressive Technology

Extend existing voice and data Extend existing voice and data technologiestechnologies

Support new technology requirements Support new technology requirements consistent with Federal Enterprise consistent with Federal Enterprise Architecture Reference ModelsArchitecture Reference Models

Plan, implement and train users on Plan, implement and train users on enhanced collaboration and video enhanced collaboration and video communication toolscommunication tools

Secure multi-purpose service Secure multi-purpose service integrationsintegrations


Atlanta Extended Office NetworkAtlanta Extended Office Network

EON leverages combined use of dedicated and IP

network connectivity


Networking Model - ProposalNetworking Model - Proposal EON Main Metro Data/Networking EON Main Metro Data/Networking

CenterCenter MAN/LAN Network topology to suitMAN/LAN Network topology to suit

Inter-network Client/Partner locationsInter-network Client/Partner locations Inter-Networking Inter-Networking

MAN & WAN linksMAN & WAN links VPN and IP-NetworkingVPN and IP-Networking Wireless and LOSWireless and LOS

Multi-service management and Multi-service management and administrationadministration


Integration StandardsIntegration Standards

Development within E-Gov Enterprise Development within E-Gov Enterprise Architecture GuidanceArchitecture Guidance

Designs support:Designs support:Privacy and Security to NIST and other industry Privacy and Security to NIST and other industry

standardsstandardsIntegration for legacy and current Systems and Integration for legacy and current Systems and

Distributed ApplicationsDistributed ApplicationsUser and Protocol Performance requirementsUser and Protocol Performance requirementsService management to track and deliver Service management to track and deliver

administration requestadministration request Authentication and Access-ControlsAuthentication and Access-Controls IDS in multi-use networksIDS in multi-use networks Logging and Reporting systemsLogging and Reporting systems


Partner Company Officeswith

EON client services

EONLocal Metro Main Office

EON Site Multi-Office Building

Partner CompanyOffices

EON Site :Office and mixed-use facilities

Internet

Connectivity to other Intra- and Inter-stateEON Communities

Extended Office Network ConceptMetro-Area Topology

PSTNPBX

Integrated VoIP

EON will engineer and coordinate connectivity from Partners and Clients to POCKETS Main-Office or other POCKETS locations.

Connectivity integrates with clients main leased-line, Frame Relay or other Wide Area

Network strategy. MAN and LAN options includeWireless , Ethernet or Optical links.

Design for LAN/MAN/WAN connections include traffic-engineering to allow for Data, integrated Voice (VoIP)and Video Conferencing Capability. These will be asextensions of client’s servicesinto POCKETS sites as remoteoffice locations for clients.


Emerging StandardsEmerging Standards

IP Voice solutionsIP Voice solutions– Integrating POTSIntegrating POTS

Central application managementCentral application management– CitrixCitrix– VMwareVMware

IPSEC network tunnelingIPSEC network tunneling Single sign-on and Web-based Portals Single sign-on and Web-based Portals Content filtering and distribution Content filtering and distribution

managementmanagement


Current StatusCurrent Status

Effort is dependent upon Federal, State Effort is dependent upon Federal, State and Local Governments’ participationand Local Governments’ participation

Needs are clearly identifiedNeeds are clearly identified Uneven allocation of resourcesUneven allocation of resources Growing sense of urgencyGrowing sense of urgency Strong interest by many segmentsStrong interest by many segments Looking for a starting pointLooking for a starting point Need a low risk, high reward planNeed a low risk, high reward plan


Federal Government ParticipationFederal Government Participation

DOT, DHS and GSA/PBS support DOT, DHS and GSA/PBS support discovery phase reviews for certain discovery phase reviews for certain designated federal and state agencies designated federal and state agencies in one or several selected metropolitan in one or several selected metropolitan locationslocations

GSA workplace guidance and support GSA workplace guidance and support working with individual agenciesworking with individual agencies


Proposed Joint VentureProposed Joint VenturePreparation Phase – Months 0 to 6Preparation Phase – Months 0 to 6

Form Atlanta JVI staff (3-8 individuals)Form Atlanta JVI staff (3-8 individuals)

Identify prospective initial tenantsIdentify prospective initial tenants

Establish a planning group consisting of key Atlanta Establish a planning group consisting of key Atlanta businesses, organizations, and individualsbusinesses, organizations, and individuals

Develop a comprehensive pilot business plan for the Develop a comprehensive pilot business plan for the Atlanta area with support from stakeholdersAtlanta area with support from stakeholders

Apply for appropriate grant programsApply for appropriate grant programs

Define necessary feasibility reviewsDefine necessary feasibility reviews

Add members as appropriate to the Atlanta JVIAdd members as appropriate to the Atlanta JVI


Proposed Joint VentureProposed Joint VentureMonths 7 to 12 –Months 7 to 12 –

Identify first tenants and target specific remote workersIdentify first tenants and target specific remote workers

Complete initial feasibility reviews and identify Complete initial feasibility reviews and identify technology, connectivity, and real estate requirementstechnology, connectivity, and real estate requirements

Create ICT test and review processes (lab) for Create ICT test and review processes (lab) for distributed workplace technologies evaluationdistributed workplace technologies evaluation

Develop workscape options with first tenantsDevelop workscape options with first tenants

Develop human resources and technology migration Develop human resources and technology migration plan for initial tenant'splan for initial tenant's

Select first real estate locations and begin phased build Select first real estate locations and begin phased build outout


Atlanta Extended Office NetworkAtlanta Extended Office Network


Advantages of Extended Office NetworkAdvantages of Extended Office Network Access-

–more equitable access to employees providing a standards based platform to accelerate the adoption of emerging data, voice, video and collaboration tools. –improves management oversight, security and the converged use of proven technologies than telework

Transportation- –more predictable traffic demand management tool due to permanent use

Environment- –provides greater environmental impact with greater reduction of vehicle miles

Employment and Economic Development- – designed to create new jobs for technical, support and training staff at each location– provides additional opportunity for employers to hire employees from more communities

Economics- –greater reduction of employees’ time, fuel, tolls, auto maintenance & insurance rates –eliminates the diseconomies of the last mile by establishing local facilities–benefits of distributed workplace are 3 to 5 times greater than teleworking

It is a plan- –Distributed Workplace is scalable and deployed based upon a methodical, analytical and proactive plan


Work Location/Method Work Location/Method Benefit ComparisonBenefit Comparison

Factors Single Location

Telework Distributed Workplace

Productivity 0 1 1Attraction & Retention 0 1 1Lower absenteeism 0 1 1Reduced stress 0 1 1Employee satisfaction 0 ½ 1Environmental impact 0 ½ 1Security-people, systems, data 1 0 1Time & money savings to employee 0 ½ 1Business continuity 0 ½ 1Management Oversight 1 ½ 1Family emergencies, inclement weather, work-life balance

0 ½ 1


Prospective TenantsProspective Tenants

State EmployeesState EmployeesFederal Agencies & DepartmentsFederal Agencies & DepartmentsCommercial Enterprise CompaniesCommercial Enterprise CompaniesCall Center Services OrganizationsCall Center Services Organizations


Potential Business PartnersPotential Business Partners

BellSouthBellSouthCiscoCiscoSun MicrosystemsSun MicrosystemsHewlett PackardHewlett PackardIntelIntelDEGWDEGWCH2MHillCH2MHill


Team/ResourcesTeam/Resources

Core Team – consists of founders Core Team – consists of founders with specific business, technology with specific business, technology and academic expertiseand academic expertise

Management Team – In FormationManagement Team – In Formation

Strategic Partners – In discussions Strategic Partners – In discussions with several significant commercial with several significant commercial firmsfirms


Related DocumentsRelated Documents

Abbreviated Business Plan Abbreviated Business Plan

Appendix A – Current Supportive Appendix A – Current Supportive DocumentsDocuments

Pilot Personal Savings CalculatorPilot Personal Savings Calculator

FAQ BrochureFAQ Brochure

Transitions PresentationTransitions Presentation


Atlanta Real-Time Traffic MapAtlanta Real-Time Traffic Map


http://fastfacts.census.gov/servlet/CWSThematicMapFramesetServlet
